The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 174 171 164
Rank change year-on-year
-3 -7
Permanent jobs requiring a Technical Support Analyst 11 17 21
As % of all permanent IT jobs located in Leeds 0.33% 0.48% 0.63%
As % of the Job Titles category 0.34% 0.49% 0.64%
Number of salaries quoted 11 16 9
Average salary £21,000 £24,000 £25,000
Average salary % change year-on-year
-12.50% -4.00%
90% offered a salary of more than £20,000 £24,000 £23,700
10% offered a salary of more than £28,000 £32,000 £30,000
UK excluding London average salary £28,000 £30,000 £25,500
% change year-on-year
-6.66% +17.64%
Technical Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3220 3454 3268
As % of all permanent IT jobs located in Leeds 96.44% 98.13% 97.52%
Number of salaries quoted 2700 2808 2521
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £27,500 £25,000 £22,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Leeds

Technical Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Leeds region.

Technical Support Analyst Salary Trend in Leeds

Technical Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 12 February 2016, IT jobs across the Leeds region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 29 (96.67%) Active Directory
1 29 (96.67%) Windows
2 27 (90.00%) Microsoft
3 25 (83.33%) ITIL
4 22 (73.33%) MS Office
5 21 (70.00%) MS Excel
5 21 (70.00%) Windows 7
5 21 (70.00%) Windows Server
6 18 (60.00%) Windows Server 2008
7 17 (56.67%) TCP/IP
8 16 (53.33%) DNS
8 16 (53.33%) DHCP
9 12 (40.00%) Windows Server 2012
10 11 (36.67%) Exchange Server 2013
11 10 (33.33%) SQL
12 7 (23.33%) VMware
13 6 (20.00%) VMware Infrastructure
13 6 (20.00%) SLA
13 6 (20.00%) Microsoft Certification
14 5 (16.67%) CCNA
14 5 (16.67%) Cisco Certification
14 5 (16.67%) Service Management
14 5 (16.67%) MOS
14 5 (16.67%) MCDST
15 4 (13.33%) Telecoms
15 4 (13.33%) Legal
15 4 (13.33%) Windows Server 2003
15 4 (13.33%) Systems Management Server (SMS)
15 4 (13.33%) .NET
16 3 (10.00%) MS Exchange

Technical Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 12 February 2016, IT jobs across the Leeds region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (36.67%) Exchange Server 2013
2 3 (10.00%) MS Exchange
3 2 (6.67%) Exchange Server 2010
4 1 (3.33%) IIS
Applications
1 22 (73.33%) MS Office
2 21 (70.00%) MS Excel
Communications & Networking
1 17 (56.67%) TCP/IP
2 16 (53.33%) DHCP
2 16 (53.33%) DNS
3 1 (3.33%) ADSL
3 1 (3.33%) Firewall
3 1 (3.33%) SAN
3 1 (3.33%) VPN
Database & Business Intelligence
1 2 (6.67%) SQL Server
General
1 4 (13.33%) Legal
1 4 (13.33%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (13.33%) .NET
Miscellaneous
1 2 (6.67%) Blackberry
Operating Systems
1 29 (96.67%) Windows
2 21 (70.00%) Windows 7
2 21 (70.00%) Windows Server
3 18 (60.00%) Windows Server 2008
4 12 (40.00%) Windows Server 2012
5 4 (13.33%) Windows Server 2003
6 1 (3.33%) Windows 8
Processes & Methodologies
1 25 (83.33%) ITIL
2 5 (16.67%) Service Management
3 2 (6.67%) Time Management
4 1 (3.33%) Disaster Recovery
4 1 (3.33%) Network Monitoring
Programming Languages
1 10 (33.33%) SQL
Qualifications
1 6 (20.00%) Microsoft Certification
2 5 (16.67%) CCNA
2 5 (16.67%) Cisco Certification
2 5 (16.67%) MCDST
2 5 (16.67%) MOS
3 1 (3.33%) Degree
3 1 (3.33%) MCP
Quality Assurance & Compliance
1 6 (20.00%) SLA
System Software
1 29 (96.67%) Active Directory
2 6 (20.00%) VMware Infrastructure
3 1 (3.33%) VMware ESXi
3 1 (3.33%) VMware Workstation
Systems Management
1 4 (13.33%) Systems Management Server (SMS)
Vendors
1 27 (90.00%) Microsoft
2 7 (23.33%) VMware
3 2 (6.67%) Sage
4 1 (3.33%) Cisco
4 1 (3.33%) Veeam
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,500 per annum Up to £24.5K
Posted: Yesterday