The statistics below represent IT jobs advertised across the Leeds region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 148 181 180
Rank change year-on-year
+33 -1
Permanent jobs requiring a Technical Support Analyst 7 6 18
As % of all permanent IT jobs located in Leeds 0.26% 0.17% 0.48%
As % of the Job Titles category 0.26% 0.18% 0.49%
Number of salaries quoted 7 6 18
Median salary £18,000 £23,500 £30,000
Median salary % change year-on-year
-23.40% -21.66%
90% offered a salary of more than £17,800 £20,500 £22,350
10% offered a salary of more than £19,600 £24,000 £30,500
UK excluding London median salary £26,250 £25,025 £29,500
% change year-on-year
+4.89% -15.16%
Technical Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2670 3424 3697
As % of all permanent IT jobs located in Leeds 97.98% 97.52% 97.93%
Number of salaries quoted 2278 2732 2888
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £26,500 £23,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in Leeds

Technical Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Leeds region.

Technical Support Analyst Salary Trend in Leeds

Technical Support Analyst Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 25 August 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring Technical Support Analyst in the job title.

1 17 (73.91%) MS Office
1 17 (73.91%) Windows
2 16 (69.57%) VMware
3 13 (56.52%) MS Excel
3 13 (56.52%) Active Directory
4 11 (47.83%) VMware Infrastructure
5 10 (43.48%) Windows Server 2008
5 10 (43.48%) Windows Server 2012
5 10 (43.48%) Microsoft
5 10 (43.48%) ITIL
5 10 (43.48%) TCP/IP
6 9 (39.13%) Cisco
6 9 (39.13%) Service Delivery
6 9 (39.13%) Windows Server
6 9 (39.13%) Xerox
7 8 (34.78%) Billing
7 8 (34.78%) Windows 8
7 8 (34.78%) SLA
8 7 (30.43%) Microsoft Certification
9 6 (26.09%) Windows 7
9 6 (26.09%) DNS
9 6 (26.09%) DHCP
10 5 (21.74%) SQL
10 5 (21.74%) SAN
10 5 (21.74%) e-Learning
10 5 (21.74%) Logistics
10 5 (21.74%) Network Monitoring
11 4 (17.39%) Coaching
11 4 (17.39%) Equitrac
11 4 (17.39%) MCDST

Technical Support Analyst Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.04%) MS Exchange
2 1 (4.35%) Exchange Server 2013
2 1 (4.35%) IIS
Applications
1 17 (73.91%) MS Office
2 13 (56.52%) MS Excel
Communications & Networking
1 10 (43.48%) TCP/IP
2 6 (26.09%) DHCP
2 6 (26.09%) DNS
3 5 (21.74%) SAN
4 3 (13.04%) VPN
General
1 8 (34.78%) Billing
2 4 (17.39%) Back Office
2 4 (17.39%) Finance
2 4 (17.39%) Military
Miscellaneous
1 5 (21.74%) e-Learning
2 4 (17.39%) Fat Client
2 4 (17.39%) Management Information System
2 4 (17.39%) Mathematics
2 4 (17.39%) Replication
2 4 (17.39%) Thin Client
Operating Systems
1 17 (73.91%) Windows
2 10 (43.48%) Windows Server 2008
2 10 (43.48%) Windows Server 2012
3 9 (39.13%) Windows Server
4 8 (34.78%) Windows 8
5 6 (26.09%) Windows 7
6 4 (17.39%) Windows Server 2003
7 3 (13.04%) Windows XP
Processes & Methodologies
1 10 (43.48%) ITIL
2 9 (39.13%) Service Delivery
3 5 (21.74%) Logistics
3 5 (21.74%) Network Monitoring
4 4 (17.39%) Coaching
4 4 (17.39%) Configuration Management
4 4 (17.39%) CRM
4 4 (17.39%) Data Entry
4 4 (17.39%) Document Management
4 4 (17.39%) Incident Management
4 4 (17.39%) Time Management
5 3 (13.04%) Trend Analysis
6 2 (8.70%) Root Cause Analysis
Programming Languages
1 5 (21.74%) SQL
2 4 (17.39%) C
Qualifications
1 7 (30.43%) Microsoft Certification
2 4 (17.39%) A+ Certification
2 4 (17.39%) CCNA
2 4 (17.39%) Cisco Certification
2 4 (17.39%) MCDST
2 4 (17.39%) MCP
3 3 (13.04%) MCITP
3 3 (13.04%) MCSA
3 3 (13.04%) MCSE
4 1 (4.35%) Degree
Quality Assurance & Compliance
1 8 (34.78%) SLA
System Software
1 13 (56.52%) Active Directory
2 11 (47.83%) VMware Infrastructure
3 3 (13.04%) Hyper-V
Systems Management
1 3 (13.04%) DameWare
Vendors
1 16 (69.57%) VMware
2 10 (43.48%) Microsoft
3 9 (39.13%) Cisco
3 9 (39.13%) Xerox
4 4 (17.39%) Equitrac
5 3 (13.04%) Citrix