The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 174 149 157
Rank change year-on-year
-25 +8
Permanent jobs requiring a Technical Support Analyst 15 6 8
As % of all permanent IT jobs located in Leeds 0.40% 0.21% 0.29%
As % of the Job Titles category 0.41% 0.22% 0.30%
Number of salaries quoted 15 6 7
Average salary £23,000 £25,500 £19,000
Average salary % change year-on-year
-9.80% +34.21%
90% offered a salary of more than £20,000 £23,250 £18,000
10% offered a salary of more than £30,000 £43,000 £28,000
UK excluding London average salary £25,000 £28,750 £27,500
% change year-on-year
-13.04% +4.54%
Technical Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3663 2700 2694
As % of all permanent IT jobs located in Leeds 96.83% 95.81% 96.98%
Number of salaries quoted 2810 2194 2249
Average salary £40,000 £38,500 £36,500
Average salary % change year-on-year
+3.89% +5.47%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £55,000 £54,950 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Leeds

Technical Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Leeds region.

Technical Support Analyst Salary Trend in Leeds

Technical Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Leeds region over the 3 months to 21 October 2014.

Technical Support Analyst Salary Histogram in Leeds

Technical Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 21 October 2014, IT jobs across the Leeds region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 24 (70.59%) Microsoft
2 22 (64.71%) ITIL
3 20 (58.82%) MS Excel
4 18 (52.94%) Active Directory
5 16 (47.06%) MS Office
6 14 (41.18%) SharePoint
7 11 (32.35%) Windows
8 10 (29.41%) Mentoring
9 9 (26.47%) Analytical Skills
9 9 (26.47%) SharePoint 2010
9 9 (26.47%) Root Cause Analysis
9 9 (26.47%) Cisco IOS
9 9 (26.47%) MS Exchange
9 9 (26.47%) Cisco
9 9 (26.47%) Pegasus
9 9 (26.47%) Sage
10 8 (23.53%) Windows Server 2008
11 7 (20.59%) Windows 7
12 6 (17.65%) Windows Server 2003
12 6 (17.65%) Project Management
13 5 (14.71%) Internet
14 4 (11.76%) SQL
14 4 (11.76%) SQL Server
15 3 (8.82%) Android
15 3 (8.82%) iPhone
15 3 (8.82%) Windows Mobile
15 3 (8.82%) Enterprise Architecture
15 3 (8.82%) Windows Vista
15 3 (8.82%) Network Security
15 3 (8.82%) Vulnerability Management

Technical Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 21 October 2014, IT jobs across the Leeds region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (41.18%) SharePoint
2 9 (26.47%) SharePoint 2010
2 9 (26.47%) MS Exchange
3 1 (2.94%) WebLogic
3 1 (2.94%) IIS
3 1 (2.94%) Tomcat
3 1 (2.94%) BizTalk Server
Applications
1 20 (58.82%) MS Excel
2 16 (47.06%) MS Office
3 3 (8.82%) MS Visio
4 2 (5.88%) Photoshop
Communications & Networking
1 9 (26.47%) Cisco IOS
2 5 (14.71%) Internet
3 3 (8.82%) Network Security
3 3 (8.82%) Firewall
4 1 (2.94%) VPN
Database & Business Intelligence
1 4 (11.76%) SQL Server
2 2 (5.88%) IBM InfoSphere
2 2 (5.88%) Relational Database
3 1 (2.94%) SQL Server Reporting Services
Development Applications
1 2 (5.88%) SQL Server Management Studio (SSMS)
2 1 (2.94%) Jenkins
2 1 (2.94%) Visual Studio
2 1 (2.94%) Maven
General
1 2 (5.88%) Marketing
Libraries, Frameworks & Software Standards
1 3 (8.82%) HTML
1 3 (8.82%) CSS
2 1 (2.94%) jQuery
2 1 (2.94%) .NET
2 1 (2.94%) XML
2 1 (2.94%) ASP.NET
Miscellaneous
1 9 (26.47%) Analytical Skills
2 3 (8.82%) iPhone
2 3 (8.82%) Blackberry
3 2 (5.88%) Computer Science
4 1 (2.94%) PDA
4 1 (2.94%) NHS
Operating Systems
1 11 (32.35%) Windows
2 8 (23.53%) Windows Server 2008
3 7 (20.59%) Windows 7
4 6 (17.65%) Windows Server 2003
5 3 (8.82%) Android
5 3 (8.82%) Windows Mobile
5 3 (8.82%) Windows Vista
5 3 (8.82%) Apple iOS
5 3 (8.82%) Windows 8
5 3 (8.82%) Windows 2000
5 3 (8.82%) Windows XP
6 2 (5.88%) Windows Server 2012
7 1 (2.94%) UNIX
Processes & Methodologies
1 22 (64.71%) ITIL
2 10 (29.41%) Mentoring
3 9 (26.47%) Root Cause Analysis
4 6 (17.65%) Project Management
5 3 (8.82%) Enterprise Architecture
5 3 (8.82%) Vulnerability Management
6 2 (5.88%) Validation
6 2 (5.88%) Service Management
6 2 (5.88%) CRM
6 2 (5.88%) Process Improvement
6 2 (5.88%) Incident Management
6 2 (5.88%) Data Validation
Programming Languages
1 4 (11.76%) SQL
2 3 (8.82%) R
3 2 (5.88%) C#
4 1 (2.94%) Java
4 1 (2.94%) JavaScript
4 1 (2.94%) T-SQL
Qualifications
1 3 (8.82%) Microsoft Certification
2 2 (5.88%) A+ Certification
2 2 (5.88%) Degree
Quality Assurance & Compliance
1 2 (5.88%) SLA
System Software
1 18 (52.94%) Active Directory
Vendors
1 24 (70.59%) Microsoft
2 9 (26.47%) Cisco
2 9 (26.47%) Pegasus
2 9 (26.47%) Sage
3 2 (5.88%) Dell
3 2 (5.88%) Citrix
3 2 (5.88%) IBM
3 2 (5.88%) Adobe
4 1 (2.94%) VMware
Leeds, West Yorkshire
Accenture
Salary: Up to £27,000 per annum DOE, + excellent benefits package
Posted: 20 days ago