The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leeds region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Technical Support Analyst
Rank 145 129 111
Rank change year-on-year
-16 -18
Permanent jobs requiring a Technical Support Analyst 3 5 9
As % of all permanent IT jobs located in Leeds 0.115% 0.240% 0.486%
As % of the Job Titles category 0.121% 0.246% 0.502%
Number of salaries quoted 3 4 9
Average salary £21,000 £25,250 £30,000
Average salary % change year-on-year
-16.83% -15.83%
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
All Job Titles
Leeds
Permanent IT job ads with a match in the
Job Titles category
2485 2033 1794
As % of all permanent IT jobs located in Leeds 95.65% 97.46% 96.97%
Number of salaries quoted 2014 1749 1527
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £50,000 £50,000 £48,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support Analyst
West Yorkshire

Technical Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst across the Leeds region as a proportion of the total demand within the Job Titles category.

Leeds Technical Support Analyst Jobs Demand Trend

Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Leeds region.

Leeds Technical Support Analyst Salary Trend

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Leeds region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 18 (90.00%) Windows
2 13 (65.00%) SLA
3 11 (55.00%) Firewall
4 10 (50.00%) Internet
4 10 (50.00%) WSDL
4 10 (50.00%) SOAP
4 10 (50.00%) Web Services
4 10 (50.00%) XML
4 10 (50.00%) IIS
5 7 (35.00%) Microsoft
6 6 (30.00%) Active Directory
7 5 (25.00%) ITIL
8 4 (20.00%) Linux
8 4 (20.00%) MS Office
8 4 (20.00%) Windows 7
9 3 (15.00%) Windows Server 2008
9 3 (15.00%) Windows Server 2003
9 3 (15.00%) MOS
9 3 (15.00%) MCDST
9 3 (15.00%) Service Management
9 3 (15.00%) UNIX
9 3 (15.00%) Citrix
9 3 (15.00%) SQL Server
9 3 (15.00%) MS Exchange
10 2 (10.00%) Windows XP
10 2 (10.00%) Java
10 2 (10.00%) SQL
10 2 (10.00%) VMware
10 2 (10.00%) SQL Server 2005
10 2 (10.00%) ISO/IEC 27001

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Leeds region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 10 (50.00%) WSDL
1 10 (50.00%) SOAP
1 10 (50.00%) Web Services
1 10 (50.00%) XML
2 1 (5.000%) Memcached
2 1 (5.000%) .NET
2 1 (5.000%) ASP.NET
Application Platforms
1 10 (50.00%) IIS
2 3 (15.00%) MS Exchange
3 2 (10.00%) Exchange Server 2007
4 1 (5.000%) Apache
Applications
1 4 (20.00%) MS Office
Communications & Networking
1 11 (55.00%) Firewall
2 10 (50.00%) Internet
3 1 (5.000%) Cisco ASA
3 1 (5.000%) LAN
3 1 (5.000%) WAN
Database & Business Intelligence
1 3 (15.00%) SQL Server
2 2 (10.00%) SQL Server 2005
2 2 (10.00%) SQL Server 2008
Miscellaneous
1 1 (5.000%) Fat Client
1 1 (5.000%) N-Tier
1 1 (5.000%) Thin Client
Operating Systems
1 18 (90.00%) Windows
2 4 (20.00%) Linux
2 4 (20.00%) Windows 7
3 3 (15.00%) Windows Server 2008
3 3 (15.00%) Windows Server 2003
3 3 (15.00%) UNIX
4 2 (10.00%) Windows XP
5 1 (5.000%) CentOS
5 1 (5.000%) Windows Vista
Processes & Methodologies
1 5 (25.00%) ITIL
2 3 (15.00%) Service Management
3 2 (10.00%) ITIL V3
3 2 (10.00%) Change Control
4 1 (5.000%) Service Desk Management
Programming Languages
1 2 (10.00%) Java
1 2 (10.00%) SQL
2 1 (5.000%) T-SQL
2 1 (5.000%) C#
2 1 (5.000%) C++
Qualifications
1 3 (15.00%) MOS
1 3 (15.00%) MCDST
2 1 (5.000%) Degree
2 1 (5.000%) CCNA
2 1 (5.000%) Cisco Certification
2 1 (5.000%) Microsoft Certification
Quality Assurance & Compliance
1 13 (65.00%) SLA
2 2 (10.00%) ISO/IEC 27001
System Software
1 6 (30.00%) Active Directory
2 2 (10.00%) VMware Infrastructure
3 1 (5.000%) Squid
Systems Management
1 1 (5.000%) Backup Exec
1 1 (5.000%) Systems Management Server (SMS)
1 1 (5.000%) Nagios
Vendors
1 7 (35.00%) Microsoft
2 3 (15.00%) Citrix
3 2 (10.00%) VMware
4 1 (5.000%) Terracotta
4 1 (5.000%) F5
4 1 (5.000%) Cisco
4 1 (5.000%) Red Hat