The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 156 155 134
Rank change year-on-year
-1 -21
Permanent jobs requiring a Technical Support Analyst 15 16 23
As % of all permanent IT jobs located in Leeds 0.43% 0.49% 0.78%
As % of the Job Titles category 0.45% 0.51% 0.81%
Number of salaries quoted 15 4 18
Average salary £24,000 £25,000 £35,000
Average salary % change year-on-year
-4.00% -28.57%
UK excluding London average salary £30,250 £27,500 £29,000
% change year-on-year
+10.00% -5.17%
Technical Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3366 3125 2843
As % of all permanent IT jobs located in Leeds 97.40% 96.04% 96.70%
Number of salaries quoted 2734 2429 2417
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Leeds

Technical Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Leeds region.

Technical Support Analyst Salary Trend in Leeds

Technical Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 30 January 2015, IT jobs across the Leeds region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 24 (82.76%) Microsoft
2 20 (68.97%) ITIL
3 16 (55.17%) MS Office
4 15 (51.72%) Active Directory
5 14 (48.28%) Windows
6 13 (44.83%) Windows 7
7 10 (34.48%) Microsoft Certification
8 9 (31.03%) Service Management
9 8 (27.59%) MOS
9 8 (27.59%) SharePoint
9 8 (27.59%) Cisco
9 8 (27.59%) MS Excel
9 8 (27.59%) MCDST
10 7 (24.14%) Mentoring
11 6 (20.69%) Analytical Skills
11 6 (20.69%) Cisco IOS
11 6 (20.69%) SharePoint 2010
11 6 (20.69%) Root Cause Analysis
11 6 (20.69%) MS Exchange
11 6 (20.69%) Pegasus
11 6 (20.69%) Sage
12 5 (17.24%) Internet
13 4 (13.79%) A+ Certification
13 4 (13.79%) Dell
13 4 (13.79%) Computer Science
13 4 (13.79%) Degree
14 3 (10.34%) Windows Vista
14 3 (10.34%) Windows Mobile
14 3 (10.34%) iPhone
14 3 (10.34%) Windows 8

Technical Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 30 January 2015, IT jobs across the Leeds region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (27.59%) SharePoint
2 6 (20.69%) SharePoint 2010
2 6 (20.69%) MS Exchange
3 1 (3.45%) BizTalk Server
Applications
1 16 (55.17%) MS Office
2 8 (27.59%) MS Excel
3 2 (6.90%) Photoshop
Communications & Networking
1 6 (20.69%) Cisco IOS
2 5 (17.24%) Internet
3 2 (6.90%) Wi-Fi
3 2 (6.90%) Wireless
3 2 (6.90%) Structured Cabling
Database & Business Intelligence
1 3 (10.34%) SQL Server
2 2 (6.90%) IBM InfoSphere
2 2 (6.90%) Relational Database
3 1 (3.45%) SQL Server Reporting Services
Development Applications
1 2 (6.90%) SQL Server Management Studio (SSMS)
2 1 (3.45%) Visual Studio
General
1 2 (6.90%) Marketing
Libraries, Frameworks & Software Standards
1 3 (10.34%) CSS
1 3 (10.34%) HTML
2 2 (6.90%) WAP
3 1 (3.45%) jQuery
3 1 (3.45%) XML
3 1 (3.45%) ASP.NET
3 1 (3.45%) .NET
Miscellaneous
1 6 (20.69%) Analytical Skills
2 4 (13.79%) Computer Science
3 3 (10.34%) iPhone
3 3 (10.34%) Blackberry
Operating Systems
1 14 (48.28%) Windows
2 13 (44.83%) Windows 7
3 3 (10.34%) Windows Vista
3 3 (10.34%) Windows Mobile
3 3 (10.34%) Windows 8
3 3 (10.34%) Windows 2000
3 3 (10.34%) Windows Server 2003
4 2 (6.90%) Mac OS X
5 1 (3.45%) Windows Server 2008
5 1 (3.45%) Windows XP
Processes & Methodologies
1 20 (68.97%) ITIL
2 9 (31.03%) Service Management
3 7 (24.14%) Mentoring
4 6 (20.69%) Root Cause Analysis
5 2 (6.90%) Validation
5 2 (6.90%) CRM
5 2 (6.90%) Data Validation
5 2 (6.90%) Process Improvement
6 1 (3.45%) Incident Management
6 1 (3.45%) Continuous Improvement
6 1 (3.45%) Line Management
6 1 (3.45%) Business Continuity
Programming Languages
1 3 (10.34%) SQL
2 1 (3.45%) C#
2 1 (3.45%) T-SQL
2 1 (3.45%) JavaScript
Qualifications
1 10 (34.48%) Microsoft Certification
2 8 (27.59%) MOS
2 8 (27.59%) MCDST
3 4 (13.79%) A+ Certification
3 4 (13.79%) Degree
4 1 (3.45%) MCP
Quality Assurance & Compliance
1 3 (10.34%) SLA
System Software
1 15 (51.72%) Active Directory
Vendors
1 24 (82.76%) Microsoft
2 8 (27.59%) Cisco
3 6 (20.69%) Pegasus
3 6 (20.69%) Sage
4 4 (13.79%) Dell
5 2 (6.90%) Apple
5 2 (6.90%) IBM
5 2 (6.90%) Citrix
5 2 (6.90%) Adobe
5 2 (6.90%) Google
6 1 (3.45%) HP
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 1 hour ago