The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 175 154 154
Rank change year-on-year
-21 0
Permanent jobs requiring a Technical Support Analyst 11 4 7
As % of all permanent IT jobs located in Leeds 0.29% 0.15% 0.25%
As % of the Job Titles category 0.30% 0.16% 0.26%
Number of salaries quoted 11 4 6
Average salary £30,000 £28,500 £19,500
Average salary % change year-on-year
+5.26% +46.15%
UK excluding London average salary £25,000 £30,250 £26,500
% change year-on-year
-17.35% +14.15%
Technical Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3690 2539 2737
As % of all permanent IT jobs located in Leeds 96.88% 96.03% 96.54%
Number of salaries quoted 2826 2000 2269
Average salary £40,000 £38,000 £37,000
Average salary % change year-on-year
+5.26% +2.70%
90% offered a salary of more than £23,000 £26,000 £24,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Leeds

Technical Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Leeds region.

Technical Support Analyst Salary Trend in Leeds

Technical Support Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Leeds region over the 3 months to 19 September 2014.

Technical Support Analyst Salary Histogram in Leeds

Technical Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 19 September 2014, IT jobs across the Leeds region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 25 (75.76%) MS Excel
2 24 (72.73%) Active Directory
3 22 (66.67%) Microsoft
3 22 (66.67%) ITIL
4 16 (48.48%) SharePoint
5 15 (45.45%) MS Office
6 14 (42.42%) Windows
7 13 (39.39%) Mentoring
8 12 (36.36%) Analytical Skills
8 12 (36.36%) SharePoint 2010
8 12 (36.36%) Root Cause Analysis
8 12 (36.36%) Cisco IOS
8 12 (36.36%) Cisco
8 12 (36.36%) MS Exchange
8 12 (36.36%) Pegasus
8 12 (36.36%) Sage
9 11 (33.33%) Windows Server 2008
10 8 (24.24%) Windows 7
11 6 (18.18%) Project Management
11 6 (18.18%) Windows Server 2003
12 4 (12.12%) Windows Server 2012
13 3 (9.09%) Firewall
13 3 (9.09%) Enterprise Architecture
13 3 (9.09%) Network Security
13 3 (9.09%) Android
13 3 (9.09%) Microsoft Certification
13 3 (9.09%) Windows XP
13 3 (9.09%) MS Visio
13 3 (9.09%) Vulnerability Management
13 3 (9.09%) Apple iOS

Technical Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 19 September 2014, IT jobs across the Leeds region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (48.48%) SharePoint
2 12 (36.36%) MS Exchange
2 12 (36.36%) SharePoint 2010
3 1 (3.03%) WebLogic
3 1 (3.03%) IIS
3 1 (3.03%) Tomcat
Applications
1 25 (75.76%) MS Excel
2 15 (45.45%) MS Office
3 3 (9.09%) MS Visio
Communications & Networking
1 12 (36.36%) Cisco IOS
2 3 (9.09%) Network Security
2 3 (9.09%) Firewall
3 2 (6.06%) VPN
3 2 (6.06%) DNS
3 2 (6.06%) Internet
4 1 (3.03%) MPLS
4 1 (3.03%) LAN
4 1 (3.03%) WAN
4 1 (3.03%) DHCP
4 1 (3.03%) TCP/IP
Database & Business Intelligence
1 1 (3.03%) SQL Server
Development Applications
1 1 (3.03%) Maven
1 1 (3.03%) Jenkins
Miscellaneous
1 12 (36.36%) Analytical Skills
2 2 (6.06%) Blackberry
2 2 (6.06%) iPhone
3 1 (3.03%) NHS
3 1 (3.03%) PDA
Operating Systems
1 14 (42.42%) Windows
2 11 (33.33%) Windows Server 2008
3 8 (24.24%) Windows 7
4 6 (18.18%) Windows Server 2003
5 4 (12.12%) Windows Server 2012
6 3 (9.09%) Apple iOS
6 3 (9.09%) Windows XP
6 3 (9.09%) Android
7 2 (6.06%) Windows Mobile
7 2 (6.06%) Windows Vista
7 2 (6.06%) UNIX
7 2 (6.06%) Windows 2000
7 2 (6.06%) Windows 8
8 1 (3.03%) CentOS
8 1 (3.03%) Linux
Processes & Methodologies
1 22 (66.67%) ITIL
2 13 (39.39%) Mentoring
3 12 (36.36%) Root Cause Analysis
4 6 (18.18%) Project Management
5 3 (9.09%) Enterprise Architecture
5 3 (9.09%) Vulnerability Management
6 2 (6.06%) Incident Management
7 1 (3.03%) Service Management
Programming Languages
1 3 (9.09%) R
2 2 (6.06%) SQL
3 1 (3.03%) C#
3 1 (3.03%) Java
Qualifications
1 3 (9.09%) Microsoft Certification
2 1 (3.03%) Degree
Quality Assurance & Compliance
1 2 (6.06%) SLA
System Software
1 24 (72.73%) Active Directory
2 1 (3.03%) Microsoft App-V
Systems Management
1 1 (3.03%) SCCM
Vendors
1 22 (66.67%) Microsoft
2 12 (36.36%) Pegasus
2 12 (36.36%) Sage
2 12 (36.36%) Cisco
3 2 (6.06%) VMware
3 2 (6.06%) Citrix