The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 163 164 145
Rank change year-on-year
+1 -19
Permanent jobs requiring a Technical Support Analyst 17 12 18
As % of all permanent IT jobs located in Leeds 0.51% 0.37% 0.61%
As % of the Job Titles category 0.52% 0.38% 0.63%
Number of salaries quoted 17 3 13
Average salary £24,000 £25,000 £35,000
Average salary % change year-on-year
-4.00% -28.57%
UK excluding London average salary £30,000 £28,000 £28,500
% change year-on-year
+7.14% -1.75%
Technical Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3244 3121 2848
As % of all permanent IT jobs located in Leeds 97.04% 96.18% 96.87%
Number of salaries quoted 2605 2441 2439
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Leeds

Technical Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Leeds region.

Technical Support Analyst Salary Trend in Leeds

Technical Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 24 December 2014, IT jobs across the Leeds region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 23 (82.14%) Microsoft
2 19 (67.86%) ITIL
3 15 (53.57%) MS Office
4 14 (50.00%) Active Directory
5 13 (46.43%) Windows
6 10 (35.71%) MS Excel
6 10 (35.71%) Windows 7
7 9 (32.14%) Microsoft Certification
8 8 (28.57%) SharePoint
8 8 (28.57%) Cisco
9 7 (25.00%) Mentoring
10 6 (21.43%) MS Exchange
10 6 (21.43%) Pegasus
10 6 (21.43%) Sage
10 6 (21.43%) Service Management
10 6 (21.43%) Cisco IOS
10 6 (21.43%) SharePoint 2010
10 6 (21.43%) Root Cause Analysis
10 6 (21.43%) Analytical Skills
11 5 (17.86%) Internet
11 5 (17.86%) MOS
11 5 (17.86%) MCDST
12 4 (14.29%) SLA
12 4 (14.29%) Dell
12 4 (14.29%) Citrix
12 4 (14.29%) A+ Certification
12 4 (14.29%) Degree
12 4 (14.29%) Computer Science
13 3 (10.71%) HTML
13 3 (10.71%) SQL

Technical Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 24 December 2014, IT jobs across the Leeds region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (28.57%) SharePoint
2 6 (21.43%) MS Exchange
2 6 (21.43%) SharePoint 2010
3 1 (3.57%) BizTalk Server
Applications
1 15 (53.57%) MS Office
2 10 (35.71%) MS Excel
3 2 (7.14%) Photoshop
Communications & Networking
1 6 (21.43%) Cisco IOS
2 5 (17.86%) Internet
3 2 (7.14%) Wi-Fi
3 2 (7.14%) Wireless
3 2 (7.14%) Structured Cabling
4 1 (3.57%) VPN
Database & Business Intelligence
1 3 (10.71%) SQL Server
2 2 (7.14%) IBM InfoSphere
2 2 (7.14%) Relational Database
3 1 (3.57%) SQL Server Reporting Services
Development Applications
1 2 (7.14%) SQL Server Management Studio (SSMS)
2 1 (3.57%) Visual Studio
General
1 2 (7.14%) Marketing
Libraries, Frameworks & Software Standards
1 3 (10.71%) HTML
1 3 (10.71%) CSS
2 2 (7.14%) WAP
3 1 (3.57%) jQuery
3 1 (3.57%) XML
3 1 (3.57%) .NET
3 1 (3.57%) ASP.NET
Miscellaneous
1 6 (21.43%) Analytical Skills
2 4 (14.29%) Computer Science
3 3 (10.71%) iPhone
3 3 (10.71%) Blackberry
4 1 (3.57%) NHS
Operating Systems
1 13 (46.43%) Windows
2 10 (35.71%) Windows 7
3 3 (10.71%) Windows 8
3 3 (10.71%) Windows 2000
3 3 (10.71%) Windows XP
3 3 (10.71%) Windows Server 2003
3 3 (10.71%) Windows Mobile
3 3 (10.71%) Windows Vista
3 3 (10.71%) Windows Server 2008
4 2 (7.14%) Mac OS X
Processes & Methodologies
1 19 (67.86%) ITIL
2 7 (25.00%) Mentoring
3 6 (21.43%) Service Management
3 6 (21.43%) Root Cause Analysis
4 2 (7.14%) Incident Management
4 2 (7.14%) Data Validation
4 2 (7.14%) Validation
4 2 (7.14%) CRM
4 2 (7.14%) Process Improvement
5 1 (3.57%) Business Continuity
5 1 (3.57%) Continuous Improvement
5 1 (3.57%) Line Management
Programming Languages
1 3 (10.71%) SQL
2 1 (3.57%) T-SQL
2 1 (3.57%) C#
2 1 (3.57%) JavaScript
Qualifications
1 9 (32.14%) Microsoft Certification
2 5 (17.86%) MOS
2 5 (17.86%) MCDST
3 4 (14.29%) Degree
3 4 (14.29%) A+ Certification
4 1 (3.57%) MCP
Quality Assurance & Compliance
1 4 (14.29%) SLA
System Software
1 14 (50.00%) Active Directory
Vendors
1 23 (82.14%) Microsoft
2 8 (28.57%) Cisco
3 6 (21.43%) Pegasus
3 6 (21.43%) Sage
4 4 (14.29%) Dell
4 4 (14.29%) Citrix
5 2 (7.14%) Apple
5 2 (7.14%) IBM
5 2 (7.14%) Adobe
5 2 (7.14%) Google
6 1 (3.57%) HP
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Amsys
Salary: Up to £27,000 per annum
Posted: 17 days ago
Leeds, West Yorkshire
Accenture
Salary: Up to £27,000 per annum dependent on experience, plus excellent benefi
Posted: 26 days ago