The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 7 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 May 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 169 162 159
Rank change year-on-year
-7 -3
Permanent jobs requiring a Technical Support Analyst 7 19 3
As % of all permanent IT jobs located in Leeds 0.20% 0.51% 0.11%
As % of the Job Titles category 0.21% 0.52% 0.12%
Number of salaries quoted 7 18 3
Average salary £28,750 £26,000 £21,000
Average salary % change year-on-year
+10.57% +23.80%
90% offered a salary of more than £24,000 £17,125 £17,800
10% offered a salary of more than £32,000 £34,400 £23,400
UK excluding London average salary £26,000 £26,000 £27,000
% change year-on-year
- -3.70%
Technical Support Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3340 3644 2601
As % of all permanent IT jobs located in Leeds 96.92% 96.99% 96.48%
Number of salaries quoted 2643 2954 2111
Average salary £40,000 £38,500 £35,000
Average salary % change year-on-year
+3.89% +10.00%
90% offered a salary of more than £27,500 £25,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Leeds

Technical Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Leeds region.

Technical Support Analyst Salary Trend in Leeds

Technical Support Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 7 May 2015, IT jobs across the Leeds region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 20 (86.96%) Microsoft
2 19 (82.61%) Active Directory
2 19 (82.61%) ITIL
3 16 (69.57%) Windows
3 16 (69.57%) MS Office
3 16 (69.57%) Windows 7
4 13 (56.52%) Microsoft Certification
5 12 (52.17%) MCDST
5 12 (52.17%) MOS
5 12 (52.17%) Service Management
6 9 (39.13%) Cisco
6 9 (39.13%) SharePoint
7 7 (30.43%) MS Exchange
7 7 (30.43%) MS Excel
7 7 (30.43%) Pegasus
7 7 (30.43%) SharePoint 2010
7 7 (30.43%) Cisco IOS
7 7 (30.43%) Root Cause Analysis
7 7 (30.43%) Mentoring
7 7 (30.43%) Analytical Skills
7 7 (30.43%) Sage
8 4 (17.39%) Wireless
8 4 (17.39%) Apple
9 2 (8.70%) Citrix
9 2 (8.70%) Mac OS X
9 2 (8.70%) CRM
9 2 (8.70%) WAP
9 2 (8.70%) SLA
9 2 (8.70%) VMware
9 2 (8.70%) Dynamics CRM

Technical Support Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 7 May 2015, IT jobs across the Leeds region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (39.13%) SharePoint
2 7 (30.43%) MS Exchange
2 7 (30.43%) SharePoint 2010
Applications
1 16 (69.57%) MS Office
2 7 (30.43%) MS Excel
Business Applications
1 2 (8.70%) Dynamics CRM
1 2 (8.70%) Dynamics AX
Communications & Networking
1 7 (30.43%) Cisco IOS
2 4 (17.39%) Wireless
3 2 (8.70%) Wi-Fi
3 2 (8.70%) Structured Cabling
Libraries, Frameworks & Software Standards
1 2 (8.70%) WAP
Miscellaneous
1 7 (30.43%) Analytical Skills
Operating Systems
1 16 (69.57%) Windows
1 16 (69.57%) Windows 7
2 2 (8.70%) Mac OS X
2 2 (8.70%) Windows Server 2008
2 2 (8.70%) Windows 8
Processes & Methodologies
1 19 (82.61%) ITIL
2 12 (52.17%) Service Management
3 7 (30.43%) Root Cause Analysis
3 7 (30.43%) Mentoring
4 2 (8.70%) CRM
4 2 (8.70%) Disaster Recovery
5 1 (4.35%) Line Management
5 1 (4.35%) Continuous Improvement
5 1 (4.35%) Business Continuity
Qualifications
1 13 (56.52%) Microsoft Certification
2 12 (52.17%) MCDST
2 12 (52.17%) MOS
3 1 (4.35%) MCP
Quality Assurance & Compliance
1 2 (8.70%) SLA
System Software
1 19 (82.61%) Active Directory
2 2 (8.70%) VMware Infrastructure
Vendors
1 20 (86.96%) Microsoft
2 9 (39.13%) Cisco
3 7 (30.43%) Pegasus
3 7 (30.43%) Sage
4 4 (17.39%) Apple
5 2 (8.70%) Citrix
5 2 (8.70%) VMware
5 2 (8.70%) Google
5 2 (8.70%) Meraki
6 1 (4.35%) HP