The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 190 155 160
Rank change year-on-year
-35 +5
Permanent jobs requiring a Technical Support Analyst 23 29 9
As % of all permanent IT jobs located in West Yorkshire 0.44% 0.73% 0.24%
As % of the Job Titles category 0.46% 0.76% 0.25%
Number of salaries quoted 19 29 9
Average salary £19,500 £26,000 £20,000
Average salary % change year-on-year
-25.00% +30.00%
90% offered a salary of more than £16,375 £21,000 £16,500
10% offered a salary of more than £27,400 £30,250 £37,600
UK excluding London average salary £25,000 £26,000 £27,000
% change year-on-year
-3.84% -3.70%
Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4973 3793 3593
As % of all permanent IT jobs located in West Yorkshire 95.84% 96.05% 97.53%
Number of salaries quoted 4047 3045 3040
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,250 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Technical Support Analyst
Yorkshire

Technical Support Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in West Yorkshire

Technical Support Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the West Yorkshire region.

Technical Support Analyst Salary Trend in West Yorkshire

Technical Support Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the West Yorkshire region over the 3 months to 16 April 2014.

Technical Support Analyst Salary Histogram in West Yorkshire

Technical Support Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the West Yorkshire region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Leeds -7 18 £25,000 +19.04%
Halifax -8 3 £17,500 -61.11%
Huddersfield - 1 £17,500 -
Batley - 1 £18,000 -
Bradford - 1 £17,500 -
Mirfield - 1 £15,250 -
Technical Support Analyst
Yorkshire

Technical Support Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 16 April 2014, IT jobs across the West Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 34 (79.07%) Windows
2 19 (44.19%) Active Directory
3 18 (41.86%) Microsoft
3 18 (41.86%) SQL Server
3 18 (41.86%) Firewall
4 17 (39.53%) SLA
5 16 (37.21%) SQL
5 16 (37.21%) IIS
6 14 (32.56%) Internet
7 12 (27.91%) InstallShield
7 12 (27.91%) Management Information System
7 12 (27.91%) MS Office
7 12 (27.91%) SOAP
7 12 (27.91%) Web Services
7 12 (27.91%) XML
7 12 (27.91%) WSDL
8 11 (25.58%) ITIL
8 11 (25.58%) Microsoft Certification
9 10 (23.26%) MS Excel
10 9 (20.93%) Windows 7
10 9 (20.93%) VMware
11 8 (18.60%) Cisco
12 7 (16.28%) Root Cause Analysis
13 6 (13.95%) MOS
13 6 (13.95%) MCDST
13 6 (13.95%) VMware Infrastructure
13 6 (13.95%) Windows Server 2008
13 6 (13.95%) Service Management
14 5 (11.63%) UNIX
15 4 (9.30%) SCVMM

Technical Support Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 16 April 2014, IT jobs across the West Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (37.21%) IIS
2 4 (9.30%) SharePoint
2 4 (9.30%) MS Exchange
3 3 (6.98%) SharePoint 2010
4 1 (2.33%) Exstream Dialogue
4 1 (2.33%) Exchange Server 2007
4 1 (2.33%) Liferay
Applications
1 12 (27.91%) MS Office
2 10 (23.26%) MS Excel
3 3 (6.98%) PrintSoft PReS
Business Applications
1 1 (2.33%) Exstream
Communications & Networking
1 18 (41.86%) Firewall
2 14 (32.56%) Internet
3 4 (9.30%) Cisco IOS
4 3 (6.98%) VPN
4 3 (6.98%) DNS
5 2 (4.65%) LAN
5 2 (4.65%) WAN
5 2 (4.65%) TCP/IP
6 1 (2.33%) DHCP
6 1 (2.33%) MPLS
Database & Business Intelligence
1 18 (41.86%) SQL Server
2 1 (2.33%) Hadoop
Development Applications
1 12 (27.91%) InstallShield
General
1 3 (6.98%) Finance
Libraries, Frameworks & Software Standards
1 12 (27.91%) SOAP
1 12 (27.91%) Web Services
1 12 (27.91%) XML
1 12 (27.91%) WSDL
2 3 (6.98%) HTML
3 2 (4.65%) CSS
Miscellaneous
1 12 (27.91%) Management Information System
2 3 (6.98%) Mainframe
3 2 (4.65%) Device Driver
4 1 (2.33%) Enterprise Storage
Operating Systems
1 34 (79.07%) Windows
2 9 (20.93%) Windows 7
3 6 (13.95%) Windows Server 2008
4 5 (11.63%) UNIX
5 3 (6.98%) Linux
6 2 (4.65%) Windows XP
6 2 (4.65%) CentOS
6 2 (4.65%) Windows Server 2012
7 1 (2.33%) Red Hat Enterprise Linux
7 1 (2.33%) Windows 8
7 1 (2.33%) MVS
7 1 (2.33%) Windows Server 2003
Processes & Methodologies
1 11 (25.58%) ITIL
2 7 (16.28%) Root Cause Analysis
3 6 (13.95%) Service Management
4 4 (9.30%) Capacity Management
4 4 (9.30%) Performance Tuning
5 3 (6.98%) Change Control
6 2 (4.65%) CRM
7 1 (2.33%) Disaster Recovery
7 1 (2.33%) Network Architecture
Programming Languages
1 16 (37.21%) SQL
2 3 (6.98%) Shell Script
3 1 (2.33%) JavaScript
3 1 (2.33%) Python
Qualifications
1 11 (25.58%) Microsoft Certification
2 6 (13.95%) MOS
2 6 (13.95%) MCDST
3 4 (9.30%) MCTS
3 4 (9.30%) MCITP
3 4 (9.30%) MCSA
4 2 (4.65%) Degree
Quality Assurance & Compliance
1 17 (39.53%) SLA
System Software
1 19 (44.19%) Active Directory
2 6 (13.95%) VMware Infrastructure
3 4 (9.30%) Hyper-V
3 4 (9.30%) VMware ESX
4 1 (2.33%) Microsoft App-V
4 1 (2.33%) VMware ESXi
Systems Management
1 4 (9.30%) WSUS
1 4 (9.30%) SCVMM
2 1 (2.33%) Norton AntiVirus
2 1 (2.33%) SCCM
Vendors
1 18 (41.86%) Microsoft
2 9 (20.93%) VMware
3 8 (18.60%) Cisco
4 4 (9.30%) NEC
4 4 (9.30%) Mitel
4 4 (9.30%) HP
4 4 (9.30%) NetApp
5 3 (6.98%) Pegasus
5 3 (6.98%) Sage
5 3 (6.98%) Adobe
6 2 (4.65%) Citrix
6 2 (4.65%) Juniper
6 2 (4.65%) CheckPoint
6 2 (4.65%) Symantec
7 1 (2.33%) Websense
7 1 (2.33%) Blue Coat
7 1 (2.33%) SolarWinds