The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 178 166 172
Rank change year-on-year
-12 +6
Permanent jobs requiring a Technical Support Analyst 28 3 8
As % of all permanent IT jobs located in West Yorkshire 0.57% 0.083% 0.21%
As % of the Job Titles category 0.59% 0.089% 0.22%
Number of salaries quoted 26 3 8
Average salary £22,500 £25,000 £34,000
Average salary % change year-on-year
-10.00% -26.47%
90% offered a salary of more than £18,420 £24,300 £18,350
10% offered a salary of more than £30,500 £46,000 £37,200
UK excluding London average salary £28,250 £30,500 £27,875
% change year-on-year
-7.37% +9.41%
Technical Support Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4719 3389 3624
As % of all permanent IT jobs located in West Yorkshire 96.48% 94.30% 96.67%
Number of salaries quoted 3681 2667 3017
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £22,500 £24,800 £23,500
10% offered a salary of more than £52,500 £52,500 £54,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in West Yorkshire

Technical Support Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the West Yorkshire region.

Technical Support Analyst Salary Trend in West Yorkshire

Technical Support Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the West Yorkshire region over the 3 months to 28 August 2014.

Technical Support Analyst Salary Histogram in West Yorkshire

Technical Support Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the West Yorkshire region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -19 16 £30,000 +20.00%
Wetherby - 7 £18,420 - 1
Ossett - 2 - -
Bradford - 2 £22,250 - 1
Batley - 1 £19,000 -
Technical Support Analyst
Yorkshire

Technical Support Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 28 August 2014, IT jobs across the West Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 38 (69.09%) Active Directory
2 30 (54.55%) Windows
2 30 (54.55%) MS Excel
3 28 (50.91%) ITIL
3 28 (50.91%) Microsoft
4 23 (41.82%) MS Office
5 20 (36.36%) MS Exchange
6 18 (32.73%) Cisco
7 17 (30.91%) Windows Server 2008
8 16 (29.09%) SharePoint
9 12 (21.82%) Citrix
9 12 (21.82%) Pegasus
9 12 (21.82%) Sage
9 12 (21.82%) SQL
9 12 (21.82%) SharePoint 2010
9 12 (21.82%) Cisco IOS
9 12 (21.82%) Root Cause Analysis
10 10 (18.18%) SLA
11 9 (16.36%) Windows XP
11 9 (16.36%) Windows 7
12 8 (14.55%) Network Security
12 8 (14.55%) UNIX
12 8 (14.55%) Microsoft Certification
12 8 (14.55%) Internet
12 8 (14.55%) VMware
13 7 (12.73%) Firewall
14 6 (10.91%) Incident Management
14 6 (10.91%) Project Management
14 6 (10.91%) TCP/IP
14 6 (10.91%) Linux

Technical Support Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 28 August 2014, IT jobs across the West Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (36.36%) MS Exchange
2 16 (29.09%) SharePoint
3 12 (21.82%) SharePoint 2010
4 3 (5.45%) IIS
5 2 (3.64%) Exchange Server 2010
5 2 (3.64%) Exchange Server 2007
6 1 (1.82%) WebLogic
6 1 (1.82%) Tomcat
Applications
1 30 (54.55%) MS Excel
2 23 (41.82%) MS Office
3 3 (5.45%) MS Visio
Communications & Networking
1 12 (21.82%) Cisco IOS
2 8 (14.55%) Network Security
2 8 (14.55%) Internet
3 7 (12.73%) Firewall
4 6 (10.91%) TCP/IP
5 5 (9.09%) VPN
5 5 (9.09%) MPLS
6 4 (7.27%) ADSL
7 3 (5.45%) LAN
8 2 (3.64%) DNS
9 1 (1.82%) WAN
9 1 (1.82%) DHCP
Database & Business Intelligence
1 5 (9.09%) MySQL
1 5 (9.09%) SQL Server
2 2 (3.64%) SQL Server 2008
Development Applications
1 1 (1.82%) Jenkins
1 1 (1.82%) Maven
General
1 1 (1.82%) Banking
1 1 (1.82%) Retail
Libraries, Frameworks & Software Standards
1 2 (3.64%) .NET
2 1 (1.82%) HTML
2 1 (1.82%) CSS
Miscellaneous
1 3 (5.45%) NHS
2 1 (1.82%) Blackberry
2 1 (1.82%) PDA
2 1 (1.82%) iPhone
Operating Systems
1 30 (54.55%) Windows
2 17 (30.91%) Windows Server 2008
3 9 (16.36%) Windows XP
3 9 (16.36%) Windows 7
4 8 (14.55%) UNIX
5 6 (10.91%) Linux
6 5 (9.09%) Windows Server 2003
7 4 (7.27%) Windows Server 2012
8 3 (5.45%) Windows 8
8 3 (5.45%) Android
8 3 (5.45%) Apple iOS
9 1 (1.82%) Windows 2000
9 1 (1.82%) Windows Mobile
9 1 (1.82%) Windows Vista
9 1 (1.82%) CentOS
Processes & Methodologies
1 28 (50.91%) ITIL
2 12 (21.82%) Root Cause Analysis
3 6 (10.91%) Incident Management
3 6 (10.91%) Project Management
4 3 (5.45%) Vulnerability Management
4 3 (5.45%) Enterprise Architecture
5 2 (3.64%) Continuous Improvement
5 2 (3.64%) E-Procurement
5 2 (3.64%) Service Delivery
5 2 (3.64%) B2B
6 1 (1.82%) CRM
6 1 (1.82%) Service Management
Programming Languages
1 12 (21.82%) SQL
2 5 (9.09%) PHP
2 5 (9.09%) Bash Shell
3 3 (5.45%) R
4 2 (3.64%) VB
5 1 (1.82%) C#
5 1 (1.82%) Java
5 1 (1.82%) Shell Script
Qualifications
1 8 (14.55%) Microsoft Certification
2 1 (1.82%) Degree
Quality Assurance & Compliance
1 10 (18.18%) SLA
System Software
1 38 (69.09%) Active Directory
2 4 (7.27%) Terminal Services
3 2 (3.64%) VMware Infrastructure
4 1 (1.82%) Microsoft App-V
Systems Management
1 1 (1.82%) SCCM
Vendors
1 28 (50.91%) Microsoft
2 18 (32.73%) Cisco
3 12 (21.82%) Citrix
3 12 (21.82%) Pegasus
3 12 (21.82%) Sage
4 8 (14.55%) VMware
5 4 (7.27%) WatchGuard
5 4 (7.27%) SonicWALL
5 4 (7.27%) Dell
6 2 (3.64%) Veeam
7 1 (1.82%) Oracle
7 1 (1.82%) Adobe
Wetherby, West Yorkshire
RecruitmentRevolution.com Limited
Salary: From £20,000 to £25,000 per annum + Overtime + Pension Scheme + Bonus
Posted: Yesterday
Bradford
Morrisons
Salary: Competitive
Posted: 5 days ago