The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Technical Support Analyst
Rank 156 158 142
Rank change year-on-year
+2 -16
Permanent jobs requiring a Technical Support Analyst 16 8 10
As % of all permanent IT jobs located in West Yorkshire 0.440% 0.249% 0.331%
As % of the Job Titles category 0.463% 0.256% 0.342%
Number of salaries quoted 16 7 9
Average salary £26,000 £20,500 £30,000
Average salary % change year-on-year
+26.82% -31.66%
UK excluding London average salary £27,000 £28,000 £29,000
% change year-on-year
-3.57% -3.44%
All Job Titles
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
3456 3124 2922
As % of all permanent IT jobs located in West Yorkshire 95.13% 97.32% 96.60%
Number of salaries quoted 2762 2613 2443
Average salary £35,000 £35,000 £33,000
Average salary % change year-on-year
- +6.05%
90% offered a salary of more than £24,000 £23,000 £23,500
10% offered a salary of more than £50,000 £50,000 £48,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support Analyst
Yorkshire

Technical Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

West Yorkshire Technical Support Analyst Jobs Demand Trend

Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the West Yorkshire region.

West Yorkshire Technical Support Analyst Salary Trend

Technical Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the West Yorkshire region over the 3 months to 23 May 2013.

West Yorkshire Technical Support Analyst Salary Histogram

Technical Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the West Yorkshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Wakefield +3 9 £26,000 +30.00%
Leeds -20 3 £21,000 -8.69%
Pudsey - 3 £25,000 -
Halifax +1 1 £45,000 +125.00%
Technical Support Analyst
Yorkshire

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the West Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 28 (62.22%) Windows
2 24 (53.33%) Active Directory
3 22 (48.89%) VMware Infrastructure
3 22 (48.89%) VMware
3 22 (48.89%) SQL Server
4 20 (44.44%) SAN
5 19 (42.22%) MS Exchange
6 16 (35.56%) SLA
6 16 (35.56%) SQL Server 2008
6 16 (35.56%) SQL Server 2005
7 15 (33.33%) LAN
7 15 (33.33%) WAN
8 14 (31.11%) Firewall
8 14 (31.11%) Exchange Server 2010
9 13 (28.89%) Internet
10 12 (26.67%) IIS
11 11 (24.44%) Microsoft
12 10 (22.22%) SOAP
12 10 (22.22%) Web Services
12 10 (22.22%) XML
12 10 (22.22%) WSDL
13 9 (20.00%) ITIL
14 7 (15.56%) Linux
14 7 (15.56%) SQL
14 7 (15.56%) Windows Server 2003
15 6 (13.33%) Citrix
15 6 (13.33%) TCP/IP
16 5 (11.11%) MS Office
16 5 (11.11%) Windows 7
17 4 (8.889%) Exchange Server 2007

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the West Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 10 (22.22%) SOAP
1 10 (22.22%) Web Services
1 10 (22.22%) XML
1 10 (22.22%) WSDL
2 3 (6.667%) .NET
2 3 (6.667%) ASP.NET
3 1 (2.222%) WebSphere
3 1 (2.222%) Memcached
Application Platforms
1 19 (42.22%) MS Exchange
2 14 (31.11%) Exchange Server 2010
3 12 (26.67%) IIS
4 4 (8.889%) Exchange Server 2007
5 2 (4.444%) Apache
6 1 (2.222%) Tomcat
6 1 (2.222%) Exchange Server 2003
Applications
1 5 (11.11%) MS Office
2 4 (8.889%) MS Excel
Communications & Networking
1 20 (44.44%) SAN
2 15 (33.33%) LAN
2 15 (33.33%) WAN
3 14 (31.11%) Firewall
4 13 (28.89%) Internet
5 6 (13.33%) TCP/IP
6 3 (6.667%) VoIP
7 1 (2.222%) Cisco ASA
Database & Business Intelligence
1 22 (48.89%) SQL Server
2 16 (35.56%) SQL Server 2008
2 16 (35.56%) SQL Server 2005
Miscellaneous
1 3 (6.667%) Blackberry
2 1 (2.222%) Thin Client
2 1 (2.222%) N-Tier
2 1 (2.222%) Fat Client
Operating Systems
1 28 (62.22%) Windows
2 7 (15.56%) Linux
2 7 (15.56%) Windows Server 2003
3 5 (11.11%) Windows 7
4 4 (8.889%) Windows Server 2008
5 3 (6.667%) Windows XP
5 3 (6.667%) UNIX
6 1 (2.222%) Windows Vista
6 1 (2.222%) CentOS
Processes & Methodologies
1 9 (20.00%) ITIL
2 3 (6.667%) Service Management
2 3 (6.667%) Business Continuity
2 3 (6.667%) Capacity Planning
3 2 (4.444%) ITIL V3
3 2 (4.444%) Change Control
3 2 (4.444%) B2B
3 2 (4.444%) E-Procurement
4 1 (2.222%) Service Desk Management
4 1 (2.222%) Knowledge Management
Programming Languages
1 7 (15.56%) SQL
2 2 (4.444%) Java
2 2 (4.444%) VB
3 1 (2.222%) T-SQL
3 1 (2.222%) C#
3 1 (2.222%) C++
Qualifications
1 3 (6.667%) MCDST
1 3 (6.667%) MOS
2 1 (2.222%) CCNA
2 1 (2.222%) Cisco Certification
2 1 (2.222%) Microsoft Certification
2 1 (2.222%) Degree
Quality Assurance & Compliance
1 16 (35.56%) SLA
2 2 (4.444%) ISO/IEC 27001
System Software
1 24 (53.33%) Active Directory
2 22 (48.89%) VMware Infrastructure
3 3 (6.667%) Citrix Presentation Server
3 3 (6.667%) Hyper-V
3 3 (6.667%) XenApp
3 3 (6.667%) vSphere
4 1 (2.222%) Squid
Systems Management
1 1 (2.222%) Backup Exec
1 1 (2.222%) Systems Management Server (SMS)
1 1 (2.222%) Nagios
1 1 (2.222%) CA Wily
Vendors
1 22 (48.89%) VMware
2 11 (24.44%) Microsoft
3 6 (13.33%) Citrix
4 4 (8.889%) Red Hat
5 1 (2.222%) CA
5 1 (2.222%) Cisco
5 1 (2.222%) F5
5 1 (2.222%) Terracotta