The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 193 194 187
Rank change year-on-year
+1 -7
Permanent jobs requiring a Technical Support Analyst 12 21 26
As % of all permanent IT jobs located in West Yorkshire 0.27% 0.44% 0.60%
As % of the Job Titles category 0.28% 0.44% 0.62%
Number of salaries quoted 12 19 15
Average salary £24,000 £24,000 £27,500
Average salary % change year-on-year
- -12.72%
90% offered a salary of more than £20,000 £24,000 £23,100
10% offered a salary of more than £26,050 £32,000 £30,000
UK excluding London average salary £28,000 £30,000 £25,000
% change year-on-year
-6.66% +20.00%
Technical Support Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4272 4724 4225
As % of all permanent IT jobs located in West Yorkshire 96.59% 98.11% 97.44%
Number of salaries quoted 3594 3893 3306
Average salary £42,000 £38,000 £36,500
Average salary % change year-on-year
+10.52% +4.10%
90% offered a salary of more than £26,500 £25,000 £22,500
10% offered a salary of more than £57,500 £55,000 £54,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in West Yorkshire

Technical Support Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the West Yorkshire region.

Technical Support Analyst Salary Trend in West Yorkshire

Technical Support Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the West Yorkshire region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -3 9 £20,000 -16.66% 1
Wakefield +10 2 £24,000 -8.57%
Ossett - 2 £24,000 -
Technical Support Analyst
Yorkshire

Technical Support Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 14 February 2016, IT jobs across the West Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 34 (85.00%) Windows
2 33 (82.50%) Microsoft
2 33 (82.50%) Active Directory
3 27 (67.50%) ITIL
4 23 (57.50%) Windows Server
5 22 (55.00%) Windows 7
5 22 (55.00%) MS Office
6 21 (52.50%) MS Excel
7 19 (47.50%) Windows Server 2008
8 16 (40.00%) TCP/IP
9 15 (37.50%) DHCP
9 15 (37.50%) DNS
10 13 (32.50%) SLA
10 13 (32.50%) Windows Server 2012
11 12 (30.00%) VMware
12 11 (27.50%) Exchange Server 2013
13 9 (22.50%) Legal
13 9 (22.50%) SQL
14 8 (20.00%) Microsoft Certification
15 6 (15.00%) Cisco
15 6 (15.00%) Service Management
15 6 (15.00%) MOS
15 6 (15.00%) MCDST
15 6 (15.00%) VMware Infrastructure
16 5 (12.50%) Device Driver
16 5 (12.50%) Finance
16 5 (12.50%) CCNA
16 5 (12.50%) Cisco Certification
16 5 (12.50%) MS Exchange
17 4 (10.00%) Citrix

Technical Support Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 14 February 2016, IT jobs across the West Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (27.50%) Exchange Server 2013
2 5 (12.50%) MS Exchange
3 4 (10.00%) Exchange Server 2010
4 1 (2.50%) IIS
Applications
1 22 (55.00%) MS Office
2 21 (52.50%) MS Excel
Communications & Networking
1 16 (40.00%) TCP/IP
2 15 (37.50%) DHCP
2 15 (37.50%) DNS
3 2 (5.00%) LAN
4 1 (2.50%) ADSL
4 1 (2.50%) Firewall
4 1 (2.50%) SAN
4 1 (2.50%) VPN
Database & Business Intelligence
1 2 (5.00%) SQL Server
General
1 9 (22.50%) Legal
2 5 (12.50%) Finance
3 4 (10.00%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (7.50%) .NET
2 2 (5.00%) EDI
Miscellaneous
1 5 (12.50%) Device Driver
2 2 (5.00%) Blackberry
2 2 (5.00%) Computer Science
2 2 (5.00%) Driving Licence
Operating Systems
1 34 (85.00%) Windows
2 23 (57.50%) Windows Server
3 22 (55.00%) Windows 7
4 19 (47.50%) Windows Server 2008
5 13 (32.50%) Windows Server 2012
6 4 (10.00%) Windows 8
7 3 (7.50%) Windows Server 2003
8 2 (5.00%) Windows XP
Processes & Methodologies
1 27 (67.50%) ITIL
2 6 (15.00%) Service Management
3 2 (5.00%) Continuous Improvement
3 2 (5.00%) Time Management
4 1 (2.50%) Disaster Recovery
4 1 (2.50%) Network Monitoring
Programming Languages
1 9 (22.50%) SQL
Qualifications
1 8 (20.00%) Microsoft Certification
2 6 (15.00%) MCDST
2 6 (15.00%) MOS
3 5 (12.50%) CCNA
3 5 (12.50%) Cisco Certification
4 3 (7.50%) Degree
5 1 (2.50%) MCITP
5 1 (2.50%) MCP
Quality Assurance & Compliance
1 13 (32.50%) SLA
System Software
1 33 (82.50%) Active Directory
2 6 (15.00%) VMware Infrastructure
3 1 (2.50%) VMware ESXi
3 1 (2.50%) VMware Workstation
Systems Management
1 4 (10.00%) Systems Management Server (SMS)
2 1 (2.50%) SCCM
Vendors
1 33 (82.50%) Microsoft
2 12 (30.00%) VMware
3 6 (15.00%) Cisco
4 4 (10.00%) Citrix
5 2 (5.00%) Avaya
5 2 (5.00%) Sage
6 1 (2.50%) Veeam
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,500 per annum Up to £24.5K
Posted: 3 days ago