The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 182 183 183
Rank change year-on-year
+1 0
Permanent jobs requiring a Technical Support Analyst 26 3 9
As % of all permanent IT jobs located in West Yorkshire 0.53% 0.083% 0.24%
As % of the Job Titles category 0.55% 0.088% 0.25%
Number of salaries quoted 25 3 9
Average salary £22,500 £25,000 £34,000
Average salary % change year-on-year
-10.00% -26.47%
90% offered a salary of more than £18,420 £24,300 £18,400
10% offered a salary of more than £30,000 £46,000 £36,800
UK excluding London average salary £27,500 £30,250 £27,500
% change year-on-year
-9.09% +10.00%
Technical Support Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4755 3421 3659
As % of all permanent IT jobs located in West Yorkshire 96.49% 94.42% 96.75%
Number of salaries quoted 3706 2700 3048
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £22,500 £24,500 £23,000
10% offered a salary of more than £52,500 £52,000 £54,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in West Yorkshire

Technical Support Analyst
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the West Yorkshire region.

Technical Support Analyst Salary Trend in West Yorkshire

Technical Support Analyst
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the West Yorkshire region over the 3 months to 2 September 2014.

Technical Support Analyst Salary Histogram in West Yorkshire

Technical Support Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the West Yorkshire region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -19 14 £30,000 +20.00%
Wetherby - 8 £18,420 -
Bradford - 2 £22,250 - 2
Batley - 1 £19,000 -
Ossett - 1 - -
Technical Support Analyst
Yorkshire

Technical Support Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 2 September 2014, IT jobs across the West Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 38 (67.86%) Active Directory
2 31 (55.36%) Windows
3 30 (53.57%) MS Excel
4 28 (50.00%) ITIL
4 28 (50.00%) Microsoft
5 23 (41.07%) MS Office
6 20 (35.71%) MS Exchange
7 18 (32.14%) Cisco
8 17 (30.36%) Windows Server 2008
9 16 (28.57%) SharePoint
10 13 (23.21%) Mentoring
10 13 (23.21%) SQL
11 12 (21.43%) Pegasus
11 12 (21.43%) Sage
11 12 (21.43%) Citrix
11 12 (21.43%) Root Cause Analysis
11 12 (21.43%) SharePoint 2010
11 12 (21.43%) Cisco IOS
12 11 (19.64%) SLA
13 9 (16.07%) Windows XP
13 9 (16.07%) Windows 7
14 8 (14.29%) Network Security
14 8 (14.29%) UNIX
14 8 (14.29%) Microsoft Certification
14 8 (14.29%) Internet
14 8 (14.29%) VMware
15 7 (12.50%) Firewall
16 6 (10.71%) Incident Management
16 6 (10.71%) Project Management
16 6 (10.71%) TCP/IP

Technical Support Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 2 September 2014, IT jobs across the West Yorkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (35.71%) MS Exchange
2 16 (28.57%) SharePoint
3 12 (21.43%) SharePoint 2010
4 4 (7.14%) IIS
5 2 (3.57%) Exchange Server 2010
5 2 (3.57%) Exchange Server 2007
6 1 (1.79%) Tomcat
6 1 (1.79%) WebLogic
Applications
1 30 (53.57%) MS Excel
2 23 (41.07%) MS Office
3 3 (5.36%) MS Visio
Communications & Networking
1 12 (21.43%) Cisco IOS
2 8 (14.29%) Network Security
2 8 (14.29%) Internet
3 7 (12.50%) Firewall
4 6 (10.71%) TCP/IP
5 5 (8.93%) VPN
5 5 (8.93%) MPLS
6 4 (7.14%) ADSL
7 3 (5.36%) LAN
8 2 (3.57%) DNS
9 1 (1.79%) WAN
9 1 (1.79%) DHCP
Database & Business Intelligence
1 6 (10.71%) SQL Server
2 5 (8.93%) MySQL
3 2 (3.57%) SQL Server 2008
Development Applications
1 1 (1.79%) Maven
1 1 (1.79%) Jenkins
General
1 1 (1.79%) Banking
1 1 (1.79%) Retail
Libraries, Frameworks & Software Standards
1 3 (5.36%) .NET
2 1 (1.79%) CSS
2 1 (1.79%) HTML
Miscellaneous
1 3 (5.36%) NHS
2 1 (1.79%) Blackberry
2 1 (1.79%) PDA
2 1 (1.79%) iPhone
Operating Systems
1 31 (55.36%) Windows
2 17 (30.36%) Windows Server 2008
3 9 (16.07%) Windows 7
3 9 (16.07%) Windows XP
4 8 (14.29%) UNIX
5 6 (10.71%) Linux
6 5 (8.93%) Windows Server 2003
7 4 (7.14%) Windows Server 2012
8 3 (5.36%) Apple iOS
8 3 (5.36%) Windows 8
8 3 (5.36%) Android
9 1 (1.79%) Windows 2000
9 1 (1.79%) Windows Mobile
9 1 (1.79%) Windows Vista
9 1 (1.79%) CentOS
Processes & Methodologies
1 28 (50.00%) ITIL
2 13 (23.21%) Mentoring
3 12 (21.43%) Root Cause Analysis
4 6 (10.71%) Project Management
4 6 (10.71%) Incident Management
5 3 (5.36%) Enterprise Architecture
5 3 (5.36%) B2B
5 3 (5.36%) Vulnerability Management
5 3 (5.36%) E-Procurement
6 2 (3.57%) Service Delivery
6 2 (3.57%) Continuous Improvement
7 1 (1.79%) Service Management
7 1 (1.79%) CRM
Programming Languages
1 13 (23.21%) SQL
2 5 (8.93%) Bash Shell
2 5 (8.93%) PHP
3 3 (5.36%) R
3 3 (5.36%) VB
4 1 (1.79%) Shell Script
4 1 (1.79%) C#
4 1 (1.79%) Java
Qualifications
1 8 (14.29%) Microsoft Certification
2 1 (1.79%) Degree
Quality Assurance & Compliance
1 11 (19.64%) SLA
System Software
1 38 (67.86%) Active Directory
2 4 (7.14%) Terminal Services
3 2 (3.57%) VMware Infrastructure
4 1 (1.79%) Microsoft App-V
Systems Management
1 1 (1.79%) SCCM
Vendors
1 28 (50.00%) Microsoft
2 18 (32.14%) Cisco
3 12 (21.43%) Citrix
3 12 (21.43%) Pegasus
3 12 (21.43%) Sage
4 8 (14.29%) VMware
5 4 (7.14%) WatchGuard
5 4 (7.14%) SonicWALL
5 4 (7.14%) Dell
6 2 (3.57%) Veeam
7 1 (1.79%) Oracle
7 1 (1.79%) Adobe
Bradford, Yorkshire
Morrisons
Salary: Competitive
Posted: Yesterday
Bradford
Morrisons
Salary: Competitive
Posted: 11 days ago