Customer Service Jobs in Letchworth

Customer Service
Hertfordshire > Letchworth

The following table provides summary statistics for permanent job vacancies advertised in Letchworth with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 1 5 8
Rank change year-on-year +4 +3 -5
Permanent jobs citing Customer Service 43 3 1
As % of all permanent jobs advertised in Letchworth 71.67% 18.75% 6.25%
As % of the Processes & Methodologies category 79.63% 21.43% 6.25%
Number of salaries quoted 36 3 1
10th Percentile £23,500 - -
25th Percentile £25,000 £50,000 £22,750
Median annual salary (50th Percentile) £27,500 £55,000 £23,500
Median % change year-on-year -50.00% +134.04% +6.82%
75th Percentile £30,750 £60,000 £24,250
90th Percentile £57,500 - -
Hertfordshire median annual salary £27,500 £40,000 £40,000
% change year-on-year -31.25% - +33.33%

All Process and Methodology Skills
Letchworth

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Letchworth with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 54 14 16
As % of all permanent jobs advertised in Letchworth 90.00% 87.50% 100.00%
Number of salaries quoted 38 8 10
10th Percentile £23,500 £43,550 £23,200
25th Percentile £25,000 £49,813 £27,750
Median annual salary (50th Percentile) £27,500 £55,000 £48,750
Median % change year-on-year -50.00% +12.82% +121.59%
75th Percentile £30,750 £67,500 £52,500
90th Percentile £57,500 £71,250 £53,000
Hertfordshire median annual salary £54,000 £57,500 £55,000
% change year-on-year -6.09% +4.55% +4.76%

Customer Service
Job Vacancy Trend in Letchworth

Job postings citing Customer Service as a proportion of all IT jobs advertised in Letchworth.

Job vacancy trend for Customer Service in Letchworth

Customer Service
Salary Trend in Letchworth

3-month moving average salary quoted in jobs citing Customer Service in Letchworth.

Salary trend for Customer Service in Letchworth

Customer Service
Salary Histogram in Letchworth

Salary distribution for jobs citing Customer Service in Letchworth over the 6 months to 28 April 2024.

Salary histogram for Customer Service in Letchworth

Customer Service
Co-occurring Skills and Capabilities in Letchworth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.33%) SharePoint
Applications
1 10 (23.26%) Microsoft Office
Business Applications
1 1 (2.33%) Dynamics CRM
Cloud Services
1 13 (30.23%) Microsoft 365
2 7 (16.28%) Azure
3 5 (11.63%) SaaS
4 1 (2.33%) Mimecast
Database & Business Intelligence
1 7 (16.28%) SQL Server
2 5 (11.63%) MongoDB
2 5 (11.63%) MySQL
Development Applications
1 5 (11.63%) Git
General
1 16 (37.21%) Social Skills
2 13 (30.23%) Presentation Skills
3 7 (16.28%) Retail
4 2 (4.65%) Organisational Skills
5 1 (2.33%) Finance
Job Titles
1 19 (44.19%) IT Support
2 12 (27.91%) IT Support Technician
2 12 (27.91%) IT Technician
2 12 (27.91%) Support Technician
3 7 (16.28%) Analyst
3 7 (16.28%) Business Support Analyst
3 7 (16.28%) Business Systems Analyst
3 7 (16.28%) IT Engineer
3 7 (16.28%) IT Support Engineer
3 7 (16.28%) Support Analyst
3 7 (16.28%) Support Engineer
3 7 (16.28%) Systems Analyst
3 7 (16.28%) Systems Support
3 7 (16.28%) Systems Support Analyst
4 6 (13.95%) Head of Analytics
4 6 (13.95%) Head of Data Analytics
5 5 (11.63%) Developer
5 5 (11.63%) PHP Developer
6 2 (4.65%) Consultant
6 2 (4.65%) ICT Consultant
Libraries, Frameworks & Software Standards
1 5 (11.63%) AngularJS
1 5 (11.63%) CSS
1 5 (11.63%) CSS3
1 5 (11.63%) HTML
1 5 (11.63%) HTML5
1 5 (11.63%) jQuery
1 5 (11.63%) Laravel
1 5 (11.63%) React
1 5 (11.63%) Twitter Bootstrap
Miscellaneous
1 7 (16.28%) Product Ownership
2 5 (11.63%) Mobile App
3 1 (2.33%) Cyber Security Posture
3 1 (2.33%) Security Posture
3 1 (2.33%) Self-Motivation
Operating Systems
1 8 (18.60%) Windows
2 5 (11.63%) Linux
3 1 (2.33%) Android
3 1 (2.33%) Windows 10
Processes & Methodologies
1 8 (18.60%) Problem-Solving
1 8 (18.60%) Project Management
2 7 (16.28%) Continuous Improvement
2 7 (16.28%) Service Delivery
3 6 (13.95%) Analytics
3 6 (13.95%) Budget Management
3 6 (13.95%) Data Analysis
3 6 (13.95%) Data-Driven Decision Making
3 6 (13.95%) Decision-Making
3 6 (13.95%) Roadmaps
3 6 (13.95%) Visualisation
4 5 (11.63%) MVC
4 5 (11.63%) OO
5 1 (2.33%) CRM
5 1 (2.33%) Cybersecurity
5 1 (2.33%) IT Audit
Programming Languages
1 5 (11.63%) JavaScript
1 5 (11.63%) PHP
1 5 (11.63%) SQL
Qualifications
1 7 (16.28%) MCP
2 6 (13.95%) Degree
Quality Assurance & Compliance
1 7 (16.28%) PMO
System Software
1 1 (2.33%) Active Directory
Systems Management
1 1 (2.33%) Microsoft Intune
Vendors
1 14 (32.56%) Microsoft
2 8 (18.60%) Apple