The first table below looks at the demand for Customer Insight skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Liverpool region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Customer Insight
Rank - 69 55
Permanent jobs citing Customer Insight 0 2 1
As % of all permanent IT jobs located in Liverpool - 0.391% 0.323%
As % of the Processes & Methodologies category - 0.514% 0.485%
Number of salaries quoted 0 2 1
Average salary - £40,000 £40,000
UK excluding London average salary £40,000 £44,000 £37,000
% change year-on-year
-9.09% +18.91%
All Processes & Methodologies
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
313 389 206
As % of all permanent IT jobs located in Liverpool 83.69% 76.13% 66.45%
Number of salaries quoted 270 335 162
Average salary £37,500 £38,000 £40,000
Average salary % change year-on-year
-1.31% -5.00%
90% offered a salary of more than £26,500 £30,000 £31,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Customer Insight
Merseyside

Customer Insight
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Customer Insight across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

Liverpool Customer Insight Jobs Demand Trend

Customer Insight
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight across the Liverpool region.

Liverpool Customer Insight Salary Trend

Customer Insight
Top 20 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Liverpool region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 1 (100.00%) HTML
1 1 (100.00%) JavaScript
1 1 (100.00%) J2EE
1 1 (100.00%) ITIL
1 1 (100.00%) UNIX
1 1 (100.00%) Windows
1 1 (100.00%) Linux
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Workflow
1 1 (100.00%) Publishing
1 1 (100.00%) Banking
1 1 (100.00%) Retail
1 1 (100.00%) Marketing
1 1 (100.00%) Direct Marketing
1 1 (100.00%) Database Marketing
1 1 (100.00%) Problem Management
1 1 (100.00%) Mac OS
1 1 (100.00%) ITIL V2
1 1 (100.00%) Data Quality

Customer Insight
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Liverpool region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Development
1 1 (100.00%) HTML
1 1 (100.00%) J2EE
General
1 1 (100.00%) Publishing
1 1 (100.00%) Banking
1 1 (100.00%) Retail
1 1 (100.00%) Marketing
Job Titles
1 1 (100.00%) Desktop Engineer
Operating Systems
1 1 (100.00%) UNIX
1 1 (100.00%) Windows
1 1 (100.00%) Linux
1 1 (100.00%) Mac OS
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Workflow
1 1 (100.00%) Direct Marketing
1 1 (100.00%) Database Marketing
1 1 (100.00%) Problem Management
1 1 (100.00%) ITIL V2
Programming Languages
1 1 (100.00%) JavaScript
Quality Assurance & Compliance
1 1 (100.00%) Data Quality
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft