The table below looks at the statistics for Service Desk Management skills in IT jobs advertised for the Liverpool region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Management over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Desk Management
Rank 49 - 56
Rank change year-on-year
- 0
Permanent jobs citing Service Desk Management 4 0 3
As % of all permanent IT jobs located in Liverpool 0.91% - 0.76%
As % of the Processes & Methodologies category 1.05% - 0.96%
Number of salaries quoted 2 0 3
Average salary £60,000 - £34,500
UK excluding London average salary £37,500 £39,000 £36,000
% change year-on-year
-3.84% +8.33%
Service Desk Management
Merseyside

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Liverpool region.

Processes & Methodologies Category
Liverpool
Permanent IT job ads with a match in the
Processes & Methodologies category
382 441 314
As % of all permanent IT jobs located in Liverpool 87.21% 88.20% 79.29%
Number of salaries quoted 313 381 287
Average salary £42,500 £40,000 £38,000
Average salary % change year-on-year
+6.25% +5.26%
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £70,000 £70,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Desk Management
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Management across the Liverpool region as a proportion of the total demand within the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in Liverpool

Service Desk Management
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management across the Liverpool region.

Service Desk Management Salary Trend in Liverpool

Service Desk Management
Top 30 Related IT Skills in Liverpool

For the 6 months to 27 February 2015, IT jobs across the Liverpool region citing Service Desk Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Desk Management.

1 4 (80.00%) ITIL
1 4 (80.00%) Process Management
1 4 (80.00%) Service Delivery
2 3 (60.00%) LAN
2 3 (60.00%) WAN
3 2 (40.00%) Telecoms
3 2 (40.00%) HP
3 2 (40.00%) Supplier Management
3 2 (40.00%) Cisco
3 2 (40.00%) Video Conferencing
3 2 (40.00%) VSAT
3 2 (40.00%) Continuous Improvement
4 1 (20.00%) Relational Database
4 1 (20.00%) XenApp
4 1 (20.00%) Windows 7
4 1 (20.00%) PowerShell
4 1 (20.00%) Microsoft
4 1 (20.00%) Active Directory
4 1 (20.00%) MCTS
4 1 (20.00%) MCITP
4 1 (20.00%) Exchange Server 2003
4 1 (20.00%) MCPD
4 1 (20.00%) Citrix
4 1 (20.00%) Microsoft Certification
4 1 (20.00%) Blackberry
4 1 (20.00%) VPN
4 1 (20.00%) SQL
4 1 (20.00%) MS Office
4 1 (20.00%) Windows
4 1 (20.00%) MCSE

Service Desk Management
Top Related IT Skills in Liverpool by Category

For the 6 months to 27 February 2015, IT jobs across the Liverpool region citing Service Desk Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Desk Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) MS Exchange
1 1 (20.00%) Exchange Server 2003
Applications
1 1 (20.00%) MS Office
Communications & Networking
1 3 (60.00%) LAN
1 3 (60.00%) WAN
2 2 (40.00%) VSAT
3 1 (20.00%) VPN
Database & Business Intelligence
1 1 (20.00%) Relational Database
General
1 2 (40.00%) Telecoms
Job Titles
1 2 (40.00%) Applications Manager
2 1 (20.00%) IT Support
2 1 (20.00%) Support Technician
2 1 (20.00%) IT Support Technician
Miscellaneous
1 2 (40.00%) Video Conferencing
2 1 (20.00%) Blackberry
Operating Systems
1 1 (20.00%) Windows
1 1 (20.00%) Windows 7
Processes & Methodologies
1 4 (80.00%) ITIL
1 4 (80.00%) Process Management
1 4 (80.00%) Service Delivery
2 2 (40.00%) Supplier Management
2 2 (40.00%) Continuous Improvement
Programming Languages
1 1 (20.00%) SQL
1 1 (20.00%) PowerShell
Qualifications
1 1 (20.00%) MCSE
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) MCTS
1 1 (20.00%) MCITP
1 1 (20.00%) MCPD
System Software
1 1 (20.00%) Active Directory
1 1 (20.00%) XenApp
Vendors
1 2 (40.00%) Cisco
1 2 (40.00%) HP
2 1 (20.00%) Citrix
2 1 (20.00%) Microsoft