1st Line Technical Support Jobs in London

First Line Technical Support
England > London

The median First Line Technical Support salary in London is £37,500 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 489 - 865
Rank change year-on-year - - -248
Permanent jobs requiring a 1st Line Technical Support 16 0 13
As % of all permanent jobs advertised in London 0.068% - 0.019%
As % of the Job Titles category 0.072% - 0.020%
Number of salaries quoted 13 0 13
10th Percentile £33,250 - £23,000
25th Percentile £36,250 - £23,750
Median annual salary (50th Percentile) £37,500 - £26,000
Median % change year-on-year - - -1.89%
75th Percentile £55,000 - £27,000
90th Percentile - - £28,900
England median annual salary £27,000 £27,000 £25,000
% change year-on-year - +8.00% +13.64%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,181 33,417 64,405
% of permanent jobs with a recognized job title 94.11% 95.02% 96.34%
Number of salaries quoted 16,675 24,567 34,955
10th Percentile £38,084 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

1st Line Technical Support
Job Vacancy Trend in London

Job postings that featured 1st Line Technical Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 1st Line Technical Support in London

1st Line Technical Support
Salary Trend in London

3-month moving average salary quoted in jobs citing 1st Line Technical Support in London.

Salary trend for 1st Line Technical Support in London

1st Line Technical Support
Salary Histogram in London

Salary distribution for jobs citing 1st Line Technical Support in London over the 6 months to 5 May 2024.

Salary histogram for 1st Line Technical Support in London

1st Line Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Technical Support within the London region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London - 2 £26,250 -
1st Line Technical Support
England

1st Line Technical Support Skill Set
Top 28 Co-occurring Skills and Capabilities in London

For the 6 months to 5 May 2024, 1st Line Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring 1st Line Technical Support in the job title.

1 8 (50.00%) FIX Protocol
1 8 (50.00%) Banking
1 8 (50.00%) Active Directory
1 8 (50.00%) SQL
1 8 (50.00%) Linux
1 8 (50.00%) Front Office
1 8 (50.00%) Finance
1 8 (50.00%) Social Skills
1 8 (50.00%) Customer Service
2 6 (37.50%) Wireless
2 6 (37.50%) Internet
2 6 (37.50%) Android
2 6 (37.50%) Apple iOS
2 6 (37.50%) Driving Licence
3 2 (12.50%) Law
3 2 (12.50%) Windows
4 1 (6.25%) Infrastructure Engineering
4 1 (6.25%) Legal
4 1 (6.25%) Manufacturing
4 1 (6.25%) Microsoft Exchange
4 1 (6.25%) Microsoft Office
4 1 (6.25%) ITIL
4 1 (6.25%) Windows 10
4 1 (6.25%) Cybersecurity
4 1 (6.25%) OneDrive
4 1 (6.25%) Entra ID
4 1 (6.25%) Azure
4 1 (6.25%) Retail

1st Line Technical Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) Microsoft Exchange
Applications
1 1 (6.25%) Microsoft Office
Cloud Services
1 1 (6.25%) Azure
1 1 (6.25%) Entra ID
1 1 (6.25%) OneDrive
Communications & Networking
1 6 (37.50%) Internet
1 6 (37.50%) Wireless
General
1 8 (50.00%) Banking
1 8 (50.00%) Finance
1 8 (50.00%) Front Office
1 8 (50.00%) Social Skills
2 2 (12.50%) Law
3 1 (6.25%) Legal
3 1 (6.25%) Manufacturing
3 1 (6.25%) Retail
Libraries, Frameworks & Software Standards
1 8 (50.00%) FIX Protocol
Miscellaneous
1 6 (37.50%) Driving Licence
Operating Systems
1 8 (50.00%) Linux
2 6 (37.50%) Android
2 6 (37.50%) Apple iOS
3 2 (12.50%) Windows
4 1 (6.25%) Windows 10
Processes & Methodologies
1 8 (50.00%) Customer Service
2 1 (6.25%) Cybersecurity
2 1 (6.25%) Infrastructure Engineering
2 1 (6.25%) ITIL
Programming Languages
1 8 (50.00%) SQL
System Software
1 8 (50.00%) Active Directory