The table below looks at the statistics for the Help Desk Support Technician role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Technician in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Help Desk Support Technician
Rank 601 656 619
Rank change year-on-year
+55 -37
Permanent jobs requiring a Help Desk Support Technician 12 2 2
As % of all permanent IT jobs located in London 0.028% 0.004% 0.005%
As % of the Job Titles category 0.030% 0.004% 0.005%
Number of salaries quoted 11 2 2
Average salary £32,500 £30,000 £26,750
Average salary % change year-on-year
+8.33% +12.14%
90% offered a salary of more than £22,000 £30,000 £24,550
10% offered a salary of more than £36,000 £30,000 £28,950
UK excluding London average salary £22,000 £20,000 £18,000
% change year-on-year
+10.00% +11.11%
Help Desk Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40624 45661 41244
As % of all permanent IT jobs located in London 93.51% 93.84% 93.72%
Number of salaries quoted 34358 38187 34690
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support Technician
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Technician in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Technician Jobs Demand Trend in London

Help Desk Support Technician
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician across the London region.

Help Desk Support Technician Salary Trend in London

Help Desk Support Technician
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Support Technician across the London region over the 3 months to 22 May 2015.

Help Desk Support Technician Salary Histogram in London

Help Desk Support Technician
Top 30 Related IT Skills in London

For the 6 months to 22 May 2015, IT jobs across the London region that cited Help Desk Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Technician in their job title.

1 11 (84.62%) Blackberry
2 10 (76.92%) Windows
2 10 (76.92%) Citrix
3 9 (69.23%) Telecoms
4 8 (61.54%) Active Directory
5 7 (53.85%) Microsoft
6 6 (46.15%) Degree
7 5 (38.46%) XenApp
7 5 (38.46%) Banking
7 5 (38.46%) Wi-Fi
7 5 (38.46%) Finance
7 5 (38.46%) LAN
7 5 (38.46%) WAN
7 5 (38.46%) HNC
7 5 (38.46%) HND
8 4 (30.77%) MS Office
9 3 (23.08%) TCP/IP
9 3 (23.08%) C
10 2 (15.38%) Investment Management
10 2 (15.38%) SQL
10 2 (15.38%) Solaris
10 2 (15.38%) Windows Server 2003
10 2 (15.38%) Bloomberg
10 2 (15.38%) HiPortfolio
11 1 (7.69%) Linux
11 1 (7.69%) SharePoint
11 1 (7.69%) Back Office
11 1 (7.69%) Video Conferencing
11 1 (7.69%) Mathematics
11 1 (7.69%) Statistics

Help Desk Support Technician
Top Related IT Skills in London by Category

For the 6 months to 22 May 2015, IT jobs across the London region that cited Help Desk Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) SharePoint
Applications
1 4 (30.77%) MS Office
Business Applications
1 2 (15.38%) HiPortfolio
Cloud Services
1 1 (7.69%) Office 365
Communications & Networking
1 5 (38.46%) Wi-Fi
1 5 (38.46%) LAN
1 5 (38.46%) WAN
2 3 (23.08%) TCP/IP
General
1 9 (69.23%) Telecoms
2 5 (38.46%) Banking
2 5 (38.46%) Finance
3 1 (7.69%) Back Office
Miscellaneous
1 11 (84.62%) Blackberry
2 1 (7.69%) Video Conferencing
2 1 (7.69%) Mathematics
2 1 (7.69%) Statistics
Operating Systems
1 10 (76.92%) Windows
2 2 (15.38%) Solaris
2 2 (15.38%) Windows Server 2003
3 1 (7.69%) Linux
3 1 (7.69%) Windows 8
3 1 (7.69%) Windows 7
Processes & Methodologies
1 2 (15.38%) Investment Management
2 1 (7.69%) Web Development
2 1 (7.69%) Software Deployment
Programming Languages
1 3 (23.08%) C
2 2 (15.38%) SQL
Qualifications
1 6 (46.15%) Degree
2 5 (38.46%) HNC
2 5 (38.46%) HND
System Software
1 8 (61.54%) Active Directory
2 5 (38.46%) XenApp
Vendors
1 10 (76.92%) Citrix
2 7 (53.85%) Microsoft
3 2 (15.38%) Bloomberg