The statistics below represent IT jobs advertised across the London region that had Help Desk Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Help Desk Support Technician
Rank 631 651 701
Rank change year-on-year
+20 +50
Permanent jobs requiring a Help Desk Support Technician 3 16 5
As % of all permanent IT jobs located in London 0.008% 0.036% 0.010%
As % of the Job Titles category 0.008% 0.037% 0.010%
Number of salaries quoted 3 15 5
Median salary £21,000 £23,000 £23,000
Median salary % change year-on-year
-8.69% -
UK excluding London median salary £22,000 £19,000 £19,000
% change year-on-year
+15.78% -
Help Desk Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
37731 42824 48215
As % of all permanent IT jobs located in London 95.71% 95.70% 96.02%
Number of salaries quoted 32834 36221 40358
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support Technician
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Help Desk Support Technician in the job title.

Help Desk Support Technician Jobs Demand Trend in London

Help Desk Support Technician
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician across the London region.

Help Desk Support Technician Salary Trend in London

Help Desk Support Technician
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Technician within the London region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coulsdon - 1 £23,000 -
Help Desk Support Technician
England

Help Desk Support Technician Skill Set
Top 30 Related IT Skills in London

For the 6 months to 26 June 2016, Help Desk Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Support Technician in the job title.

1 13 (86.67%) Windows
2 9 (60.00%) Windows Server
3 6 (40.00%) Smartphone
4 5 (33.33%) Microsoft
4 5 (33.33%) Active Directory
4 5 (33.33%) Remote Desktop
4 5 (33.33%) Office 365
5 4 (26.67%) MS Exchange
5 4 (26.67%) DNS
5 4 (26.67%) SQL
6 3 (20.00%) Windows Server 2008
6 3 (20.00%) SCCM
6 3 (20.00%) Time Management
6 3 (20.00%) Disaster Recovery
6 3 (20.00%) Firewall
6 3 (20.00%) Citrix
6 3 (20.00%) MS Office
6 3 (20.00%) MS Excel
6 3 (20.00%) SharePoint
6 3 (20.00%) DHCP
6 3 (20.00%) Unified Communications
6 3 (20.00%) Patch Management
7 2 (13.33%) SLA
7 2 (13.33%) MCSE
7 2 (13.33%) Microsoft Certification
7 2 (13.33%) Windows Server 2003
7 2 (13.33%) MCP
7 2 (13.33%) Exchange Server 2003
8 1 (6.67%) Degree
8 1 (6.67%) Computer Science

Help Desk Support Technician Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (26.67%) MS Exchange
2 3 (20.00%) SharePoint
3 2 (13.33%) Exchange Server 2003
4 1 (6.67%) Exchange Server 2007
4 1 (6.67%) Exchange Server 2010
Applications
1 3 (20.00%) MS Excel
1 3 (20.00%) MS Office
Business Applications
1 1 (6.67%) Dynamics CRM
Cloud Services
1 5 (33.33%) Office 365
Communications & Networking
1 5 (33.33%) Remote Desktop
2 4 (26.67%) DNS
3 3 (20.00%) DHCP
3 3 (20.00%) Firewall
3 3 (20.00%) Unified Communications
4 1 (6.67%) DSL
4 1 (6.67%) Internet
4 1 (6.67%) TCP/IP
Miscellaneous
1 6 (40.00%) Smartphone
2 1 (6.67%) Blackberry
2 1 (6.67%) Client/Server
2 1 (6.67%) Computer Science
2 1 (6.67%) iPhone
2 1 (6.67%) PDA
Operating Systems
1 13 (86.67%) Windows
2 9 (60.00%) Windows Server
3 3 (20.00%) Windows Server 2008
4 2 (13.33%) Windows Server 2003
5 1 (6.67%) Android
5 1 (6.67%) Apple iOS
5 1 (6.67%) Mac OS X
5 1 (6.67%) Windows Mobile
5 1 (6.67%) Windows Phone
5 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 3 (20.00%) Disaster Recovery
1 3 (20.00%) Patch Management
1 3 (20.00%) Time Management
2 1 (6.67%) CRM
2 1 (6.67%) Email Filtering
2 1 (6.67%) ITIL
2 1 (6.67%) Kalman Filter
2 1 (6.67%) Migration
2 1 (6.67%) Web Filtering
Programming Languages
1 4 (26.67%) SQL
Qualifications
1 2 (13.33%) MCP
1 2 (13.33%) MCSE
1 2 (13.33%) Microsoft Certification
2 1 (6.67%) Degree
2 1 (6.67%) MCITP
2 1 (6.67%) MCSA
Quality Assurance & Compliance
1 2 (13.33%) SLA
System Software
1 5 (33.33%) Active Directory
2 1 (6.67%) Terminal Services
2 1 (6.67%) VMware Infrastructure
2 1 (6.67%) XenApp
2 1 (6.67%) XenDesktop
Systems Management
1 3 (20.00%) SCCM
2 1 (6.67%) Backup Exec
Vendors
1 5 (33.33%) Microsoft
2 3 (20.00%) Citrix
3 1 (6.67%) Apple
3 1 (6.67%) Cisco
3 1 (6.67%) Dell
3 1 (6.67%) Draytek
3 1 (6.67%) HP
3 1 (6.67%) NETGEAR
3 1 (6.67%) Sophos
3 1 (6.67%) VMware
3 1 (6.67%) ZyXEL