The first table below looks at the demand for the Help Desk Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Technician in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Help Desk Support Technician
Rank 864 832 864
Rank change year-on-year
-32 +32
Permanent jobs requiring a Help Desk Support Technician 10 13 18
As % of all permanent IT jobs located in England 0.009% 0.013% 0.016%
As % of the Job Titles category 0.010% 0.014% 0.017%
Number of salaries quoted 1 13 18
Average salary £17,500 £22,500 £15,500
Average salary % change year-on-year
-22.22% +45.16%
UK excluding London average salary £17,500 £22,500 £15,500
% change year-on-year
-22.22% +45.16%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103361 95969 105981
As % of all permanent IT jobs located in England 94.38% 94.24% 95.25%
Number of salaries quoted 85252 80299 91558
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,250 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Support Technician
UK

Help Desk Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Technician Jobs Demand Trend in England

Help Desk Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician across the England region.

Help Desk Support Technician Salary Trend in England

Help Desk Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Technician within the England region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -10 8 - -
North West -2 1 - -
East Midlands - 1 £17,500 -
Help Desk Support Technician
UK

Help Desk Support Technician
Top 27 Related IT Skills in England

For the 6 months to 25 July 2014, IT jobs across the England region that cited Help Desk Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Technician in their job title.

1 15 (68.18%) MS Office
2 13 (59.09%) Microsoft
3 10 (45.45%) DHCP
3 10 (45.45%) TCP/IP
3 10 (45.45%) VPN
3 10 (45.45%) DNS
3 10 (45.45%) Firewall
4 6 (27.27%) Finance
4 6 (27.27%) Windows
5 5 (22.73%) SQL
6 4 (18.18%) ITIL
6 4 (18.18%) Citrix
6 4 (18.18%) Blackberry
6 4 (18.18%) Degree
6 4 (18.18%) French Language
7 3 (13.64%) VMware
7 3 (13.64%) MS Excel
8 2 (9.09%) Windows XP
8 2 (9.09%) Active Directory
8 2 (9.09%) HND
8 2 (9.09%) Cisco
8 2 (9.09%) iPad
8 2 (9.09%) Software Deployment
8 2 (9.09%) iPhone
9 1 (4.55%) Windows 7
9 1 (4.55%) IIS
9 1 (4.55%) Terminal Services

Help Desk Support Technician
Top Related IT Skills in England by Category

For the 6 months to 25 July 2014, IT jobs across the England region that cited Help Desk Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.55%) IIS
Applications
1 15 (68.18%) MS Office
2 3 (13.64%) MS Excel
Communications & Networking
1 10 (45.45%) DHCP
1 10 (45.45%) TCP/IP
1 10 (45.45%) VPN
1 10 (45.45%) DNS
1 10 (45.45%) Firewall
General
1 6 (27.27%) Finance
2 4 (18.18%) French Language
Miscellaneous
1 4 (18.18%) Blackberry
2 2 (9.09%) iPhone
2 2 (9.09%) iPad
Operating Systems
1 6 (27.27%) Windows
2 2 (9.09%) Windows XP
3 1 (4.55%) Windows 7
Processes & Methodologies
1 4 (18.18%) ITIL
2 2 (9.09%) Software Deployment
Programming Languages
1 5 (22.73%) SQL
Qualifications
1 4 (18.18%) Degree
2 2 (9.09%) HND
System Software
1 2 (9.09%) Active Directory
2 1 (4.55%) Terminal Services
Vendors
1 13 (59.09%) Microsoft
2 4 (18.18%) Citrix
3 3 (13.64%) VMware
4 2 (9.09%) Cisco