The statistics below represent IT jobs advertised across the England region that had Help Desk Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Help Desk Support Technician
Rank 877 897 937
Rank change year-on-year
+20 +40
Permanent jobs requiring a Help Desk Support Technician 19 48 23
As % of all permanent IT jobs located in England 0.021% 0.047% 0.021%
As % of the Job Titles category 0.021% 0.048% 0.022%
Number of salaries quoted 18 47 14
Median salary £22,000 £19,000 £21,000
Median salary % change year-on-year
+15.78% -9.52%
90% offered a salary of more than £18,000 £17,500 £18,000
10% offered a salary of more than £23,000 £24,300 £22,500
UK excluding London median salary £22,000 £18,500 £21,000
% change year-on-year
+18.91% -11.90%
Help Desk Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88497 99146 103949
As % of all permanent IT jobs located in England 96.41% 96.34% 96.47%
Number of salaries quoted 75343 82658 85497
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support Technician
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support Technician in the job title.

Help Desk Support Technician Jobs Demand Trend in England

Help Desk Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician across the England region.

Help Desk Support Technician Salary Trend in England

Help Desk Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Technician across the England region over the 3 months to 24 July 2016.

Help Desk Support Technician Salary Histogram in England

Help Desk Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Technician within the England region over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +36 5 £23,000 +1.09% 1
North West +26 5 £22,000 +18.91%
South East +18 4 £23,000 +24.32%
East Midlands +6 3 £18,000 +5.88%
West Midlands - 3 £22,000 -
Yorkshire - 1 £17,000 -
Help Desk Support Technician
UK

Help Desk Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 July 2016, Help Desk Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support Technician in the job title.

1 36 (85.71%) Windows
2 23 (54.76%) Active Directory
3 22 (52.38%) Microsoft
4 20 (47.62%) Windows Server
5 18 (42.86%) MS Office
6 15 (35.71%) Windows 7
7 12 (28.57%) Office 365
8 10 (23.81%) MS Exchange
9 9 (21.43%) MS Excel
10 8 (19.05%) ITIL
10 8 (19.05%) TCP/IP
10 8 (19.05%) Windows 8
11 7 (16.67%) SCCM
11 7 (16.67%) Android
11 7 (16.67%) Apple iOS
11 7 (16.67%) Firewall
12 6 (14.29%) Windows 10
12 6 (14.29%) Smartphone
13 5 (11.90%) VMware Infrastructure
13 5 (11.90%) VMware
13 5 (11.90%) LAN
13 5 (11.90%) WAN
13 5 (11.90%) DNS
14 4 (9.52%) Citrix
14 4 (9.52%) Windows XP
14 4 (9.52%) SQL
14 4 (9.52%) SharePoint
14 4 (9.52%) Disaster Recovery
14 4 (9.52%) Mac OS X
14 4 (9.52%) Windows Server 2008

Help Desk Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (23.81%) MS Exchange
2 4 (9.52%) SharePoint
3 2 (4.76%) Exchange Server 2007
3 2 (4.76%) Exchange Server 2010
4 1 (2.38%) Exchange Server 2003
Applications
1 18 (42.86%) MS Office
2 9 (21.43%) MS Excel
Business Applications
1 1 (2.38%) Dynamics CRM
Cloud Services
1 12 (28.57%) Office 365
Communications & Networking
1 8 (19.05%) TCP/IP
2 7 (16.67%) Firewall
3 5 (11.90%) DNS
3 5 (11.90%) LAN
3 5 (11.90%) WAN
4 3 (7.14%) Remote Desktop
4 3 (7.14%) Unified Communications
5 2 (4.76%) DHCP
5 2 (4.76%) Internet
5 2 (4.76%) VPN
6 1 (2.38%) Broadband
6 1 (2.38%) DSL
6 1 (2.38%) VLAN
6 1 (2.38%) VoIP
Database & Business Intelligence
1 2 (4.76%) SQL Server
General
1 3 (7.14%) Finance
2 1 (2.38%) Telecoms
Miscellaneous
1 6 (14.29%) Smartphone
2 2 (4.76%) CMDB
2 2 (4.76%) Computer Science
2 2 (4.76%) PMI
3 1 (2.38%) Biometrics
3 1 (2.38%) Blackberry
3 1 (2.38%) Client/Server
3 1 (2.38%) Driving Licence
3 1 (2.38%) iPhone
3 1 (2.38%) PDA
3 1 (2.38%) VLE
Operating Systems
1 36 (85.71%) Windows
2 20 (47.62%) Windows Server
3 15 (35.71%) Windows 7
4 8 (19.05%) Windows 8
5 7 (16.67%) Android
5 7 (16.67%) Apple iOS
6 6 (14.29%) Windows 10
7 4 (9.52%) Mac OS X
7 4 (9.52%) Windows Server 2008
7 4 (9.52%) Windows XP
8 3 (7.14%) Windows Phone
8 3 (7.14%) Windows Server 2012
9 1 (2.38%) Linux
9 1 (2.38%) Red Hat Enterprise Linux
9 1 (2.38%) Windows Mobile
9 1 (2.38%) Windows Server 2003
9 1 (2.38%) Windows Vista
Processes & Methodologies
1 8 (19.05%) ITIL
2 4 (9.52%) Disaster Recovery
3 3 (7.14%) Patch Management
4 2 (4.76%) Conflict Management
4 2 (4.76%) Migration
4 2 (4.76%) Software Testing
5 1 (2.38%) Asset Management
5 1 (2.38%) CRM
5 1 (2.38%) Email Filtering
5 1 (2.38%) Kalman Filter
5 1 (2.38%) Line Management
5 1 (2.38%) Time Management
5 1 (2.38%) Web Filtering
Programming Languages
1 4 (9.52%) SQL
2 1 (2.38%) C#
2 1 (2.38%) PowerShell
2 1 (2.38%) VBScript
Qualifications
1 3 (7.14%) Degree
1 3 (7.14%) MCP
1 3 (7.14%) MCSE
1 3 (7.14%) Microsoft Certification
2 2 (4.76%) DBS Check
2 2 (4.76%) MCITP
2 2 (4.76%) PMI Certification
3 1 (2.38%) GNVQ
3 1 (2.38%) MCSA
Quality Assurance & Compliance
1 3 (7.14%) SLA
2 1 (2.38%) ISO 9001
System Software
1 23 (54.76%) Active Directory
2 5 (11.90%) VMware Infrastructure
3 3 (7.14%) Terminal Services
4 1 (2.38%) Hyper-V
4 1 (2.38%) Virtual Servers
4 1 (2.38%) vSphere
4 1 (2.38%) XenApp
Systems Management
1 7 (16.67%) SCCM
2 2 (4.76%) Backup Exec
3 1 (2.38%) Norton AntiVirus
Vendors
1 22 (52.38%) Microsoft
2 5 (11.90%) VMware
3 4 (9.52%) Citrix
4 3 (7.14%) Apple
4 3 (7.14%) Cisco
5 2 (4.76%) Symantec
6 1 (2.38%) Acronis
6 1 (2.38%) Capita
6 1 (2.38%) Dell
6 1 (2.38%) Draytek
6 1 (2.38%) HP
6 1 (2.38%) Intel Security
6 1 (2.38%) NETGEAR
6 1 (2.38%) Red Hat
6 1 (2.38%) Sophos
6 1 (2.38%) ZyXEL