The table below looks at the statistics for the Help Desk Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Technician in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Help Desk Support Technician
Rank 832 832 869
Rank change year-on-year
0 +37
Permanent jobs requiring a Help Desk Support Technician 18 14 6
As % of all permanent IT jobs located in England 0.018% 0.015% 0.006%
As % of the Job Titles category 0.019% 0.015% 0.006%
Number of salaries quoted 4 14 5
Average salary £18,000 £22,750 £16,500
Average salary % change year-on-year
-20.87% +37.87%
UK excluding London average salary £19,000 £22,000 £16,000
% change year-on-year
-13.63% +37.50%
Help Desk Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93674 90433 98244
As % of all permanent IT jobs located in England 94.80% 94.55% 95.13%
Number of salaries quoted 78627 73802 84913
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Technician Jobs Demand Trend in England

Help Desk Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician across the England region.

Help Desk Support Technician Salary Trend in England

Help Desk Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Technician within the England region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -20 10 £25,000 +8.69% 1
South West -11 5 - -
East Midlands +19 2 £18,000 +2.85%
North West - 1 £18,000 -
Help Desk Support Technician
UK

Help Desk Support Technician
Top 30 Related IT Skills in England

For the 6 months to 30 January 2015, IT jobs across the England region that cited Help Desk Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Technician in their job title.

1 34 (72.34%) MS Office
1 34 (72.34%) Microsoft
2 30 (63.83%) TCP/IP
3 29 (61.70%) DNS
3 29 (61.70%) DHCP
4 28 (59.57%) Firewall
5 27 (57.45%) VPN
6 16 (34.04%) Windows
7 8 (17.02%) Active Directory
8 6 (12.77%) MS Excel
9 5 (10.64%) Cisco
10 4 (8.51%) Windows XP
10 4 (8.51%) VMware
10 4 (8.51%) Windows 7
11 3 (6.38%) VMware Infrastructure
11 3 (6.38%) Degree
11 3 (6.38%) MS Exchange
11 3 (6.38%) MCP
11 3 (6.38%) Citrix
12 2 (4.26%) Apple
12 2 (4.26%) Windows Server 2003
12 2 (4.26%) Blackberry
12 2 (4.26%) Linux
12 2 (4.26%) HND
12 2 (4.26%) Kaspersky
12 2 (4.26%) Windows Server 2008
12 2 (4.26%) Dell
12 2 (4.26%) Backup Exec
12 2 (4.26%) Office 365
13 1 (2.13%) KVM

Help Desk Support Technician
Top Related IT Skills in England by Category

For the 6 months to 30 January 2015, IT jobs across the England region that cited Help Desk Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.38%) MS Exchange
2 1 (2.13%) CMS
2 1 (2.13%) Exchange Server 2007
2 1 (2.13%) SharePoint
2 1 (2.13%) Lotus Domino
Applications
1 34 (72.34%) MS Office
2 6 (12.77%) MS Excel
Cloud Services
1 2 (4.26%) Office 365
2 1 (2.13%) Google Apps
2 1 (2.13%) Cloud Computing
Communications & Networking
1 30 (63.83%) TCP/IP
2 29 (61.70%) DNS
2 29 (61.70%) DHCP
3 28 (59.57%) Firewall
4 27 (57.45%) VPN
5 1 (2.13%) Wireless
5 1 (2.13%) IMAP
5 1 (2.13%) POP3
5 1 (2.13%) SMTP
5 1 (2.13%) SAN
General
1 1 (2.13%) Retail
1 1 (2.13%) German Language
1 1 (2.13%) Marketing
Libraries, Frameworks & Software Standards
1 1 (2.13%) HTML
1 1 (2.13%) MAPI
Miscellaneous
1 2 (4.26%) Blackberry
2 1 (2.13%) Video Conferencing
2 1 (2.13%) W3C
Operating Systems
1 16 (34.04%) Windows
2 4 (8.51%) Windows XP
2 4 (8.51%) Windows 7
3 2 (4.26%) Windows Server 2003
3 2 (4.26%) Linux
3 2 (4.26%) Windows Server 2008
4 1 (2.13%) Mac OS X
Processes & Methodologies
1 1 (2.13%) Service Management
1 1 (2.13%) Data Protection
1 1 (2.13%) Content Management
Programming Languages
1 1 (2.13%) JavaScript
Qualifications
1 3 (6.38%) Degree
1 3 (6.38%) MCP
2 2 (4.26%) HND
3 1 (2.13%) MCSE
3 1 (2.13%) Microsoft Certification
System Software
1 8 (17.02%) Active Directory
2 3 (6.38%) VMware Infrastructure
3 1 (2.13%) KVM
3 1 (2.13%) VirtualBox
3 1 (2.13%) Hyper-V
3 1 (2.13%) Terminal Services
Systems Management
1 2 (4.26%) Backup Exec
2 1 (2.13%) SCDPM
2 1 (2.13%) SCCM
Vendors
1 34 (72.34%) Microsoft
2 5 (10.64%) Cisco
3 4 (8.51%) VMware
4 3 (6.38%) Citrix
5 2 (4.26%) Apple
5 2 (4.26%) Kaspersky
5 2 (4.26%) Dell
6 1 (2.13%) NETGEAR
6 1 (2.13%) Google
6 1 (2.13%) Bloomberg
6 1 (2.13%) Symantec
6 1 (2.13%) HP
6 1 (2.13%) IBM
Midlands
EMBS- People Transfer
Salary: To £18k Dependent on Experience
Posted: 3 days ago
Dorking, Surrey
Oscar Associates (UK) Ltd
Salary: £19000 - £23000 per annum + Excellent Benefits
Posted: 3 days ago