The table below looks at the statistics for the Help Desk Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Technician in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Help Desk Support Technician
Rank 850 843 873
Rank change year-on-year
-7 +30
Permanent jobs requiring a Help Desk Support Technician 23 9 18
As % of all permanent IT jobs located in England 0.022% 0.009% 0.016%
As % of the Job Titles category 0.023% 0.010% 0.017%
Number of salaries quoted 9 8 18
Average salary £22,500 £22,000 £15,500
Average salary % change year-on-year
+2.27% +41.93%
UK excluding London average salary £20,750 £21,125 £15,500
% change year-on-year
-1.77% +36.29%
Help Desk Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100671 93884 105537
As % of all permanent IT jobs located in England 94.40% 94.28% 95.26%
Number of salaries quoted 82315 78929 90739
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Technician Jobs Demand Trend in England

Help Desk Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician across the England region.

Help Desk Support Technician Salary Trend in England

Help Desk Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Technician across the England region over the 3 months to 23 September 2014.

Help Desk Support Technician Salary Histogram in England

Help Desk Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Technician within the England region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +3 15 £21,250 -15.00% 2
North West -13 5 £18,000 -5.26% 1
South West -34 2 £22,500 +2.27%
London +2 1 £37,500 +56.25%
Help Desk Support Technician
UK

Help Desk Support Technician
Top 30 Related IT Skills in England

For the 6 months to 23 September 2014, IT jobs across the England region that cited Help Desk Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Technician in their job title.

1 22 (66.67%) MS Office
1 22 (66.67%) Microsoft
2 17 (51.52%) TCP/IP
3 16 (48.48%) VPN
3 16 (48.48%) DNS
3 16 (48.48%) DHCP
3 16 (48.48%) Firewall
4 11 (33.33%) Windows
5 7 (21.21%) Active Directory
6 6 (18.18%) MS Excel
6 6 (18.18%) Degree
7 5 (15.15%) Windows 7
7 5 (15.15%) Citrix
8 4 (12.12%) Blackberry
8 4 (12.12%) Windows XP
8 4 (12.12%) VMware
9 3 (9.09%) Finance
9 3 (9.09%) MCP
9 3 (9.09%) SQL
9 3 (9.09%) Cisco
10 2 (6.06%) HND
10 2 (6.06%) iPad
10 2 (6.06%) iPhone
11 1 (3.03%) Windows Server 2008
11 1 (3.03%) Content Management
11 1 (3.03%) CMS
11 1 (3.03%) Computer Science
11 1 (3.03%) French Language
11 1 (3.03%) German Language
11 1 (3.03%) SCCM

Help Desk Support Technician
Top Related IT Skills in England by Category

For the 6 months to 23 September 2014, IT jobs across the England region that cited Help Desk Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.03%) IIS
1 1 (3.03%) Lotus Domino
1 1 (3.03%) CMS
Applications
1 22 (66.67%) MS Office
2 6 (18.18%) MS Excel
Communications & Networking
1 17 (51.52%) TCP/IP
2 16 (48.48%) VPN
2 16 (48.48%) DNS
2 16 (48.48%) Firewall
2 16 (48.48%) DHCP
General
1 3 (9.09%) Finance
2 1 (3.03%) French Language
2 1 (3.03%) German Language
Libraries, Frameworks & Software Standards
1 1 (3.03%) HTML
Miscellaneous
1 4 (12.12%) Blackberry
2 2 (6.06%) iPhone
2 2 (6.06%) iPad
3 1 (3.03%) Computer Science
3 1 (3.03%) Video Conferencing
3 1 (3.03%) W3C
Operating Systems
1 11 (33.33%) Windows
2 5 (15.15%) Windows 7
3 4 (12.12%) Windows XP
4 1 (3.03%) Windows Server 2003
4 1 (3.03%) Windows Server 2008
Processes & Methodologies
1 1 (3.03%) ITIL
1 1 (3.03%) Service Management
1 1 (3.03%) Content Management
Programming Languages
1 3 (9.09%) SQL
2 1 (3.03%) JavaScript
Qualifications
1 6 (18.18%) Degree
2 3 (9.09%) MCP
3 2 (6.06%) HND
4 1 (3.03%) MCSE
4 1 (3.03%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.03%) SLA
System Software
1 7 (21.21%) Active Directory
2 1 (3.03%) Terminal Services
2 1 (3.03%) VMware Infrastructure
Systems Management
1 1 (3.03%) SCCM
Vendors
1 22 (66.67%) Microsoft
2 5 (15.15%) Citrix
3 4 (12.12%) VMware
4 3 (9.09%) Cisco
5 1 (3.03%) IBM
5 1 (3.03%) Kaspersky
5 1 (3.03%) Apple
5 1 (3.03%) Bloomberg
Watford, Hertfordshire
Latcom Ltd
Salary: From £16,000 to £18,000 per annum
Posted: 4 days ago
Dorking, Surrey
Oscar Associates (UK) Ltd
Salary: £19000 - £23000 per annum + Benefits
Posted: 4 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £27000 per annum + Benefits
Posted: 5 days ago
Manchester
Opus Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 13 days ago