The table below looks at the statistics for the Help Desk Support Technician role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Technician in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Help Desk Support Technician
Rank 911 885 951
Rank change year-on-year
-26 +66
Permanent jobs requiring a Help Desk Support Technician 20 51 28
As % of all permanent IT jobs located in England 0.021% 0.049% 0.025%
As % of the Job Titles category 0.021% 0.051% 0.026%
Number of salaries quoted 20 43 25
Average salary £20,000 £22,000 £22,500
Average salary % change year-on-year
-9.09% -2.22%
90% offered a salary of more than £16,500 £17,300 £16,000
10% offered a salary of more than £25,000 £30,900 £31,200
UK excluding London average salary £20,000 £19,000 £22,000
% change year-on-year
+5.26% -13.63%
Help Desk Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93191 100011 107473
As % of all permanent IT jobs located in England 96.31% 96.55% 96.43%
Number of salaries quoted 79083 82449 87918
Average salary £47,000 £45,000 £45,000
Average salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Technician Jobs Demand Trend in England

Help Desk Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician across the England region.

Help Desk Support Technician Salary Trend in England

Help Desk Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Technician within the England region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -1 8 £24,000 -4.00%
South East +17 7 £20,000 +8.10% 1
South West -1 3 £16,500 -8.33%
East of England +4 2 £22,500 -4.25%
Help Desk Support Technician
UK

Help Desk Support Technician
Top 30 Related IT Skills in England

For the 6 months to 29 April 2016, IT jobs across the England region that cited Help Desk Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Technician in their job title.

1 50 (87.72%) Windows
2 31 (54.39%) Windows Server
3 30 (52.63%) MS Office
4 28 (49.12%) Microsoft
5 24 (42.11%) Active Directory
6 23 (40.35%) Windows 7
7 20 (35.09%) MS Excel
8 17 (29.82%) Office 365
8 17 (29.82%) Windows 8
9 13 (22.81%) Windows XP
10 11 (19.30%) Apple iOS
10 11 (19.30%) Android
11 9 (15.79%) LAN
12 8 (14.04%) Citrix
13 7 (12.28%) SLA
13 7 (12.28%) MS Exchange
14 6 (10.53%) Windows Server 2008
15 5 (8.77%) Firewall
15 5 (8.77%) Cisco
15 5 (8.77%) DHCP
15 5 (8.77%) TCP/IP
15 5 (8.77%) DNS
15 5 (8.77%) Windows 10
15 5 (8.77%) Remote Desktop
16 4 (7.02%) VMware Infrastructure
16 4 (7.02%) WAN
16 4 (7.02%) SQL
16 4 (7.02%) SharePoint
16 4 (7.02%) VMware
17 3 (5.26%) Terminal Services

Help Desk Support Technician
Top Related IT Skills in England by Category

For the 6 months to 29 April 2016, IT jobs across the England region that cited Help Desk Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (12.28%) MS Exchange
2 4 (7.02%) SharePoint
3 2 (3.51%) Exchange Server 2003
3 2 (3.51%) Exchange Server 2010
4 1 (1.75%) Exchange Server 2007
Applications
1 30 (52.63%) MS Office
2 20 (35.09%) MS Excel
Business Applications
1 1 (1.75%) Dynamics CRM
Cloud Services
1 17 (29.82%) Office 365
2 1 (1.75%) Amazon AWS
Communications & Networking
1 9 (15.79%) LAN
2 5 (8.77%) DHCP
2 5 (8.77%) DNS
2 5 (8.77%) Firewall
2 5 (8.77%) Remote Desktop
2 5 (8.77%) TCP/IP
3 4 (7.02%) WAN
4 3 (5.26%) Internet
4 3 (5.26%) Unified Communications
5 1 (1.75%) DSL
5 1 (1.75%) Intranet
Database & Business Intelligence
1 1 (1.75%) MS Access
General
1 2 (3.51%) Legal
2 1 (1.75%) Back Office
2 1 (1.75%) Manufacturing
2 1 (1.75%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.75%) Web Services
Miscellaneous
1 2 (3.51%) CMDB
1 2 (3.51%) Computer Science
1 2 (3.51%) Data Centre
2 1 (1.75%) Biometrics
2 1 (1.75%) Blackberry
2 1 (1.75%) Client/Server
2 1 (1.75%) EqualLogic
2 1 (1.75%) iPhone
2 1 (1.75%) PDA
2 1 (1.75%) Smartphone
2 1 (1.75%) VLE
Operating Systems
1 50 (87.72%) Windows
2 31 (54.39%) Windows Server
3 23 (40.35%) Windows 7
4 17 (29.82%) Windows 8
5 13 (22.81%) Windows XP
6 11 (19.30%) Android
6 11 (19.30%) Apple iOS
7 6 (10.53%) Windows Server 2008
8 5 (8.77%) Windows 10
9 3 (5.26%) Windows Server 2003
9 3 (5.26%) Windows Server 2012
10 2 (3.51%) Windows 2000
11 1 (1.75%) Linux
11 1 (1.75%) Windows Mobile
Processes & Methodologies
1 3 (5.26%) Disaster Recovery
1 3 (5.26%) ITIL
1 3 (5.26%) Patch Management
1 3 (5.26%) Time Management
2 2 (3.51%) ERP
3 1 (1.75%) Asset Management
3 1 (1.75%) CRM
3 1 (1.75%) Email Filtering
3 1 (1.75%) Kalman Filter
3 1 (1.75%) Line Management
3 1 (1.75%) Mentoring
3 1 (1.75%) Migration
3 1 (1.75%) Network Monitoring
3 1 (1.75%) Web Filtering
Programming Languages
1 4 (7.02%) SQL
Qualifications
1 2 (3.51%) Degree
1 2 (3.51%) MCP
1 2 (3.51%) MCSE
1 2 (3.51%) Microsoft Certification
2 1 (1.75%) HND
2 1 (1.75%) MCITP
2 1 (1.75%) MCSA
Quality Assurance & Compliance
1 7 (12.28%) SLA
System Software
1 24 (42.11%) Active Directory
2 4 (7.02%) VMware Infrastructure
3 3 (5.26%) Terminal Services
4 2 (3.51%) Hyper-V
4 2 (3.51%) XenApp
5 1 (1.75%) XenDesktop
Systems Management
1 3 (5.26%) SCCM
2 1 (1.75%) Backup Exec
2 1 (1.75%) Norton AntiVirus
Vendors
1 28 (49.12%) Microsoft
2 8 (14.04%) Citrix
3 5 (8.77%) Cisco
4 4 (7.02%) VMware
5 2 (3.51%) Dell
5 2 (3.51%) HP
5 2 (3.51%) Sophos
6 1 (1.75%) Acronis
6 1 (1.75%) Avaya
6 1 (1.75%) Capita
6 1 (1.75%) Draytek
6 1 (1.75%) Intel Security
6 1 (1.75%) NETGEAR
6 1 (1.75%) Symantec
6 1 (1.75%) ZyXEL
Abingdon, Oxfordshire
Bluetownonline
Salary: £20000 per annum
Posted: 20 hours ago