The statistics below represent IT jobs advertised across the England region that had Help Desk Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 July 2016 with a comparison to same period over 2 years.

3 months to
2 Jul 2016
Same period 2015 Same period 2014
Help Desk Support Technician
Rank 873 878 955
Rank change year-on-year
+5 +77
Permanent jobs requiring a Help Desk Support Technician 16 66 24
As % of all permanent IT jobs located in England 0.018% 0.064% 0.021%
As % of the Job Titles category 0.018% 0.066% 0.022%
Number of salaries quoted 15 60 18
Median salary £22,000 £20,500 £20,000
Median salary % change year-on-year
+7.31% +2.50%
90% offered a salary of more than £18,100 £17,500 £16,750
10% offered a salary of more than £23,000 £26,000 £23,000
UK excluding London median salary £22,000 £19,000 £19,000
% change year-on-year
+15.78% -
Help Desk Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
87860 99449 108253
As % of all permanent IT jobs located in England 96.40% 96.50% 96.51%
Number of salaries quoted 74952 82928 89332
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support Technician
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support Technician in the job title.

Help Desk Support Technician Jobs Demand Trend in England

Help Desk Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician across the England region.

Help Desk Support Technician Salary Trend in England

Help Desk Support Technician
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support Technician across the England region over the 3 months to 2 July 2016.

Help Desk Support Technician Salary Histogram in England

Help Desk Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Technician within the England region over the 3 months to 2 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North West +25 5 £22,000 +18.91%
London +17 4 £22,000 -6.38%
South East +10 4 £23,000 +24.32%
East Midlands +11 3 £18,000 +2.85%
West Midlands - 2 £22,000 -
Help Desk Support Technician
UK

Help Desk Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 2 July 2016, Help Desk Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support Technician in the job title.

1 44 (84.62%) Windows
2 28 (53.85%) Microsoft
3 26 (50.00%) MS Office
3 26 (50.00%) Windows Server
4 24 (46.15%) Active Directory
5 18 (34.62%) Windows 7
6 15 (28.85%) Office 365
7 13 (25.00%) MS Excel
8 12 (23.08%) Windows 8
9 10 (19.23%) Android
9 10 (19.23%) Apple iOS
9 10 (19.23%) MS Exchange
10 9 (17.31%) ITIL
11 8 (15.38%) Windows XP
12 7 (13.46%) SCCM
13 6 (11.54%) Firewall
13 6 (11.54%) TCP/IP
13 6 (11.54%) DNS
13 6 (11.54%) Windows 10
13 6 (11.54%) Smartphone
14 5 (9.62%) Remote Desktop
14 5 (9.62%) Citrix
14 5 (9.62%) LAN
15 4 (7.69%) WAN
15 4 (7.69%) DHCP
15 4 (7.69%) SharePoint
15 4 (7.69%) SQL
15 4 (7.69%) SLA
15 4 (7.69%) Disaster Recovery
15 4 (7.69%) VMware

Help Desk Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (19.23%) MS Exchange
2 4 (7.69%) SharePoint
3 2 (3.85%) Exchange Server 2003
3 2 (3.85%) Exchange Server 2007
3 2 (3.85%) Exchange Server 2010
Applications
1 26 (50.00%) MS Office
2 13 (25.00%) MS Excel
Business Applications
1 1 (1.92%) Dynamics CRM
Cloud Services
1 15 (28.85%) Office 365
Communications & Networking
1 6 (11.54%) DNS
1 6 (11.54%) Firewall
1 6 (11.54%) TCP/IP
2 5 (9.62%) LAN
2 5 (9.62%) Remote Desktop
3 4 (7.69%) DHCP
3 4 (7.69%) WAN
4 3 (5.77%) Internet
4 3 (5.77%) Unified Communications
5 1 (1.92%) Broadband
5 1 (1.92%) DSL
5 1 (1.92%) Intranet
5 1 (1.92%) VPN
Database & Business Intelligence
1 1 (1.92%) MS Access
1 1 (1.92%) SQL Server
General
1 3 (5.77%) Finance
2 1 (1.92%) Manufacturing
2 1 (1.92%) Telecoms
Miscellaneous
1 6 (11.54%) Smartphone
2 2 (3.85%) CMDB
2 2 (3.85%) PMI
3 1 (1.92%) Biometrics
3 1 (1.92%) Blackberry
3 1 (1.92%) Client/Server
3 1 (1.92%) Computer Science
3 1 (1.92%) Driving Licence
3 1 (1.92%) iPhone
3 1 (1.92%) PDA
3 1 (1.92%) VLE
Operating Systems
1 44 (84.62%) Windows
2 26 (50.00%) Windows Server
3 18 (34.62%) Windows 7
4 12 (23.08%) Windows 8
5 10 (19.23%) Android
5 10 (19.23%) Apple iOS
6 8 (15.38%) Windows XP
7 6 (11.54%) Windows 10
8 4 (7.69%) Windows Server 2008
9 3 (5.77%) Mac OS X
10 2 (3.85%) Windows Phone
10 2 (3.85%) Windows Server 2003
10 2 (3.85%) Windows Server 2012
11 1 (1.92%) Windows Mobile
11 1 (1.92%) Windows Vista
Processes & Methodologies
1 9 (17.31%) ITIL
2 4 (7.69%) Disaster Recovery
3 3 (5.77%) Patch Management
3 3 (5.77%) Time Management
4 2 (3.85%) Conflict Management
4 2 (3.85%) Migration
4 2 (3.85%) Software Testing
5 1 (1.92%) Asset Management
5 1 (1.92%) CRM
5 1 (1.92%) Email Filtering
5 1 (1.92%) Kalman Filter
5 1 (1.92%) Line Management
5 1 (1.92%) Web Filtering
Programming Languages
1 4 (7.69%) SQL
Qualifications
1 3 (5.77%) MCP
1 3 (5.77%) MCSE
1 3 (5.77%) Microsoft Certification
2 2 (3.85%) DBS Check
2 2 (3.85%) Degree
2 2 (3.85%) MCITP
2 2 (3.85%) PMI Certification
3 1 (1.92%) GNVQ
3 1 (1.92%) MCSA
Quality Assurance & Compliance
1 4 (7.69%) SLA
2 1 (1.92%) ISO 9001
System Software
1 24 (46.15%) Active Directory
2 4 (7.69%) VMware Infrastructure
3 3 (5.77%) Terminal Services
4 2 (3.85%) XenApp
5 1 (1.92%) Hyper-V
5 1 (1.92%) vSphere
5 1 (1.92%) XenDesktop
Systems Management
1 7 (13.46%) SCCM
2 2 (3.85%) Backup Exec
2 2 (3.85%) Norton AntiVirus
Vendors
1 28 (53.85%) Microsoft
2 5 (9.62%) Citrix
3 4 (7.69%) VMware
4 3 (5.77%) Cisco
4 3 (5.77%) Symantec
5 2 (3.85%) Apple
5 2 (3.85%) Intel Security
6 1 (1.92%) Acronis
6 1 (1.92%) Capita
6 1 (1.92%) Dell
6 1 (1.92%) Draytek
6 1 (1.92%) HP
6 1 (1.92%) NETGEAR
6 1 (1.92%) Sophos
6 1 (1.92%) ZyXEL