The table below looks at the statistics for CRM skills in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 28 30 52
Rank change year-on-year
+2 +22
Permanent jobs citing CRM 28 20 11
As % of all permanent IT jobs located in Luton 6.56% 5.85% 2.66%
As % of the Processes & Methodologies category 7.95% 7.60% 3.81%
Number of salaries quoted 27 19 10
Average salary £50,000 £54,000 £46,250
Average salary % change year-on-year
-7.40% +16.75%
90% offered a salary of more than £44,560 £39,500 £40,000
10% offered a salary of more than £60,000 £77,500 £61,500
UK excluding London average salary £42,500 £41,500 £42,500
% change year-on-year
+2.40% -2.35%
CRM
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Luton region.

Processes & Methodologies Category
Luton
Permanent IT job ads with a match in the
Processes & Methodologies category
352 263 289
As % of all permanent IT jobs located in Luton 82.44% 76.90% 69.98%
Number of salaries quoted 276 230 245
Average salary £48,500 £45,000 £45,000
Average salary % change year-on-year
+7.77% -
90% offered a salary of more than £38,100 £28,000 £31,000
10% offered a salary of more than £65,000 £67,400 £70,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Luton region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Luton

CRM
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Luton region.

CRM Salary Trend in Luton

CRM
Salary Histogram in Luton

This chart provides a salary histogram for IT jobs citing CRM across the Luton region over the 3 months to 20 August 2014.

CRM Salary Histogram in Luton

CRM
Top 30 Related IT Skills in Luton

For the 6 months to 20 August 2014, IT jobs across the Luton region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 49 (66.22%) Marketing
2 41 (55.41%) Siebel
3 29 (39.19%) Business Transformation
4 27 (36.49%) Degree
5 24 (32.43%) BPR
5 24 (32.43%) Migration
5 24 (32.43%) Stakeholder Management
6 22 (29.73%) Automotive
7 19 (25.68%) Benchmarking
7 19 (25.68%) Taxonomies
8 15 (20.27%) Management Information System
9 14 (18.92%) German Language
10 12 (16.22%) Data Migration
10 12 (16.22%) Data Privacy
10 12 (16.22%) Legal
10 12 (16.22%) SQL
11 11 (14.86%) SQL Server Reporting Services
12 10 (13.51%) Salesforce.com
13 9 (12.16%) SQL Server
14 8 (10.81%) Data Warehouse
14 8 (10.81%) Business Intelligence
14 8 (10.81%) Microsoft
14 8 (10.81%) Workflow
14 8 (10.81%) Data Management
14 8 (10.81%) Enterprise Software
14 8 (10.81%) SQL Server 2008
15 4 (5.41%) PRINCE2 Certification
15 4 (5.41%) SharePoint
15 4 (5.41%) .NET
15 4 (5.41%) PRINCE2

CRM
Top Related IT Skills in Luton by Category

For the 6 months to 20 August 2014, IT jobs across the Luton region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.41%) SharePoint
2 3 (4.05%) SharePoint Server
3 1 (1.35%) Liferay
3 1 (1.35%) ColdFusion
3 1 (1.35%) IIS
3 1 (1.35%) Apache
3 1 (1.35%) Tomcat
Applications
1 1 (1.35%) MS Excel
Cloud Services
1 3 (4.05%) SaaS
Communications & Networking
1 2 (2.70%) CTI
2 1 (1.35%) Internet
Database & Business Intelligence
1 11 (14.86%) SQL Server Reporting Services
2 9 (12.16%) SQL Server
3 8 (10.81%) Data Warehouse
3 8 (10.81%) SQL Server 2008
4 3 (4.05%) SQL Server Integration Services
5 1 (1.35%) MySQL
5 1 (1.35%) Oracle Reports
Development Applications
1 1 (1.35%) Eclipse
1 1 (1.35%) JMeter
1 1 (1.35%) Selenium
General
1 49 (66.22%) Marketing
2 22 (29.73%) Automotive
3 14 (18.92%) German Language
4 12 (16.22%) Legal
5 2 (2.70%) Advertising
6 1 (1.35%) Telecoms
Job Titles
1 34 (45.95%) Analyst
2 24 (32.43%) Functional Analyst
2 24 (32.43%) Siebel Analyst
3 8 (10.81%) Technical Analyst
3 8 (10.81%) Call Centre Manager
4 6 (8.11%) Project Manager
4 6 (8.11%) Salesforce.com Project Manager
5 3 (4.05%) Information Systems Analyst
5 3 (4.05%) Systems Analyst
5 3 (4.05%) Information Analyst
6 2 (2.70%) Developer
6 2 (2.70%) Programmer
6 2 (2.70%) Change Manager
6 2 (2.70%) CRM Manager
7 1 (1.35%) Service Performance Analyst
7 1 (1.35%) CRM Analyst
7 1 (1.35%) C# Programmer
7 1 (1.35%) C# .NET Developer
7 1 (1.35%) .NET Developer
7 1 (1.35%) C# Developer
Libraries, Frameworks & Software Standards
1 4 (5.41%) .NET
2 2 (2.70%) Mason
Miscellaneous
1 19 (25.68%) Taxonomies
2 15 (20.27%) Management Information System
3 8 (10.81%) Enterprise Software
4 3 (4.05%) Computer Science
5 2 (2.70%) IVR
6 1 (1.35%) Wiki
Operating Systems
1 1 (1.35%) UNIX
1 1 (1.35%) Windows
1 1 (1.35%) Linux
Processes & Methodologies
1 29 (39.19%) Business Transformation
2 24 (32.43%) BPR
2 24 (32.43%) Migration
2 24 (32.43%) Stakeholder Management
3 19 (25.68%) Benchmarking
4 12 (16.22%) Data Privacy
4 12 (16.22%) Data Migration
5 8 (10.81%) Workflow
5 8 (10.81%) Business Intelligence
5 8 (10.81%) Data Management
6 4 (5.41%) PRINCE2
7 3 (4.05%) ERP
8 2 (2.70%) Service Delivery
8 2 (2.70%) Project Management
8 2 (2.70%) Data Analysis
8 2 (2.70%) Systems Analysis
8 2 (2.70%) Business Analysis
8 2 (2.70%) Business Analytics
8 2 (2.70%) Analytics
9 1 (1.35%) Performance Improvement
Programming Languages
1 12 (16.22%) SQL
2 3 (4.05%) VB
2 3 (4.05%) C#
2 3 (4.05%) PHP
3 2 (2.70%) JavaScript
4 1 (1.35%) Java
4 1 (1.35%) VBScript
Qualifications
1 27 (36.49%) Degree
2 4 (5.41%) PRINCE2 Certification
Systems Management
1 1 (1.35%) Nagios
Vendors
1 41 (55.41%) Siebel
2 10 (13.51%) Salesforce.com
3 8 (10.81%) Microsoft
4 2 (2.70%) Oracle
5 1 (1.35%) JBoss
5 1 (1.35%) Cisco
5 1 (1.35%) Lagan
5 1 (1.35%) Nimsoft