The table below looks at the statistics for CRM skills in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 39 19 56
Rank change year-on-year
-20 +37
Permanent jobs citing CRM 11 32 7
As % of all permanent IT jobs located in Luton 2.82% 8.23% 1.40%
As % of the Processes & Methodologies category 3.30% 9.33% 1.71%
Number of salaries quoted 11 27 5
Average salary £40,000 £45,000 £27,500
Average salary % change year-on-year
-11.11% +63.63%
90% offered a salary of more than £38,000 £40,240 £23,900
10% offered a salary of more than £55,000 £55,000 £49,700
UK excluding London average salary £45,000 £45,000 £43,500
% change year-on-year
- +3.44%
CRM
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Luton region.

Processes & Methodologies Category
Luton
Permanent IT job ads with a match in the
Processes & Methodologies category
333 343 410
As % of all permanent IT jobs located in Luton 85.38% 88.17% 82.00%
Number of salaries quoted 204 308 349
Average salary £45,000 £42,500 £50,000
Average salary % change year-on-year
+5.88% -15.00%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £65,000 £65,000 £75,000
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

CRM
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Luton region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Luton

CRM
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Luton region.

CRM Salary Trend in Luton

CRM
Salary Histogram in Luton

This chart provides a salary histogram for IT jobs citing CRM across the Luton region over the 3 months to 27 March 2015.

CRM Salary Histogram in Luton

CRM
Top 30 Related IT Skills in Luton

For the 6 months to 27 March 2015, IT jobs across the Luton region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 8 (50.00%) SQL
2 7 (43.75%) Marketing
3 6 (37.50%) Cognos
3 6 (37.50%) Direct Marketing
3 6 (37.50%) Tableau
4 5 (31.25%) Stakeholder Engagement
4 5 (31.25%) Project Management
4 5 (31.25%) Omniture
4 5 (31.25%) Finance
5 4 (25.00%) Business Analysis
5 4 (25.00%) Salesforce.com
5 4 (25.00%) Oracle
5 4 (25.00%) Visualforce
5 4 (25.00%) Apex Code
6 3 (18.75%) SOQL
7 2 (12.50%) Publishing
7 2 (12.50%) Stakeholder Management
7 2 (12.50%) Service Management
7 2 (12.50%) Dynamics NAV
7 2 (12.50%) ERP
7 2 (12.50%) Business Intelligence
7 2 (12.50%) PMI
7 2 (12.50%) PMP
7 2 (12.50%) PMI Certification
7 2 (12.50%) C
7 2 (12.50%) ITIL
7 2 (12.50%) PRINCE2
7 2 (12.50%) WebLogic
7 2 (12.50%) MS Office
7 2 (12.50%) SAP

CRM
Top Related IT Skills in Luton by Category

For the 6 months to 27 March 2015, IT jobs across the Luton region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 2 (12.50%) WebLogic
2 1 (6.25%) Node.js
Applications
1 2 (12.50%) MS Office
2 1 (6.25%) MS Excel
2 1 (6.25%) MS PowerPoint
Business Applications
1 2 (12.50%) Oracle EBS
1 2 (12.50%) Dynamics NAV
Cloud Services
1 1 (6.25%) Force.com
1 1 (6.25%) SaaS
1 1 (6.25%) Heroku
Database & Business Intelligence
1 1 (6.25%) Crystal Reports
1 1 (6.25%) Oracle Reports
1 1 (6.25%) Data Warehouse
1 1 (6.25%) Oracle Database 10g
1 1 (6.25%) SQL Server Reporting Services
1 1 (6.25%) Spotfire
1 1 (6.25%) QlikView
1 1 (6.25%) Oracle Database
1 1 (6.25%) Oracle BI Publisher
Development Applications
1 1 (6.25%) ClearQuest
1 1 (6.25%) JIRA
General
1 7 (43.75%) Marketing
2 5 (31.25%) Finance
3 2 (12.50%) Publishing
4 1 (6.25%) Banking
4 1 (6.25%) Automotive
4 1 (6.25%) Pharmaceutical
Job Titles
1 8 (50.00%) Analyst
2 4 (25.00%) Report Analyst
2 4 (25.00%) Data Analyst
3 3 (18.75%) Business Analyst
3 3 (18.75%) Salesforce.com Business Analyst
4 2 (12.50%) Developer
4 2 (12.50%) Administrator
4 2 (12.50%) Project Manager
4 2 (12.50%) Senior Manager
4 2 (12.50%) Senior Project Manager
4 2 (12.50%) Marketing Analyst
5 1 (6.25%) Non-Functional Tester
5 1 (6.25%) Salesforce.com Developer
5 1 (6.25%) Salesforce.com Administrator
5 1 (6.25%) Marketing Data Analyst
5 1 (6.25%) Applications Support Specialist
5 1 (6.25%) Data Manager
5 1 (6.25%) Business Intelligence Developer
5 1 (6.25%) Report Developer
5 1 (6.25%) Support Specialist
Libraries, Frameworks & Software Standards
1 4 (25.00%) Visualforce
2 1 (6.25%) .NET
2 1 (6.25%) JSP
2 1 (6.25%) Struts
2 1 (6.25%) XML
2 1 (6.25%) XSL
2 1 (6.25%) XSLT
2 1 (6.25%) Hibernate
2 1 (6.25%) Spring
2 1 (6.25%) JSF
2 1 (6.25%) Java EE
Miscellaneous
1 2 (12.50%) PMI
1 2 (12.50%) Enterprise Software
1 2 (12.50%) Data Structures
2 1 (6.25%) Data Extraction
2 1 (6.25%) Visualisation
Operating Systems
1 1 (6.25%) UNIX
1 1 (6.25%) Windows
Processes & Methodologies
1 6 (37.50%) Direct Marketing
2 5 (31.25%) Stakeholder Engagement
2 5 (31.25%) Project Management
3 4 (25.00%) Business Analysis
4 2 (12.50%) User Acceptance Testing
4 2 (12.50%) Service Management
4 2 (12.50%) Stakeholder Management
4 2 (12.50%) ITIL
4 2 (12.50%) PRINCE2
4 2 (12.50%) ERP
4 2 (12.50%) Business Intelligence
4 2 (12.50%) Change Control
4 2 (12.50%) Business Process Improvement
5 1 (6.25%) Non-Functional Testing
5 1 (6.25%) Business Transformation
5 1 (6.25%) Analytics
5 1 (6.25%) Test Planning
5 1 (6.25%) Data Analysis
5 1 (6.25%) Quality Management
5 1 (6.25%) Test Scripting
Programming Languages
1 8 (50.00%) SQL
2 4 (25.00%) Apex Code
3 3 (18.75%) SOQL
4 2 (12.50%) C
5 1 (6.25%) Java
5 1 (6.25%) PL/SQL
5 1 (6.25%) SOSL
Qualifications
1 2 (12.50%) PMP
1 2 (12.50%) PMI Certification
1 2 (12.50%) PRINCE2 Practitioner
2 1 (6.25%) ITIL Certification
2 1 (6.25%) Degree
Quality Assurance & Compliance
1 1 (6.25%) SLA
1 1 (6.25%) Data Quality
System Software
1 1 (6.25%) Oracle RAC
Systems Management
1 1 (6.25%) NetBackup
1 1 (6.25%) HP Quality Center
Vendors
1 6 (37.50%) Cognos
1 6 (37.50%) Tableau
2 5 (31.25%) Omniture
3 4 (25.00%) Oracle
3 4 (25.00%) Salesforce.com
4 2 (12.50%) SAP
4 2 (12.50%) Infor
5 1 (6.25%) Cisco
5 1 (6.25%) Microsoft
5 1 (6.25%) BEA
5 1 (6.25%) Veritas