The table below looks at the statistics for CRM skills in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 45 37 45
Rank change year-on-year
-8 +8
Permanent jobs citing CRM 9 14 18
As % of all permanent IT jobs located in Luton 2.62% 4.08% 4.32%
As % of the Processes & Methodologies category 3.24% 4.84% 5.73%
Number of salaries quoted 9 13 18
Average salary £32,500 £47,500 £40,000
Average salary % change year-on-year
-31.57% +18.75%
90% offered a salary of more than £31,200 £28,500 £33,550
10% offered a salary of more than £47,000 £70,500 £47,500
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Luton region.

Processes & Methodologies Category
Luton
Permanent IT job ads with a match in the
Processes & Methodologies category
278 289 314
As % of all permanent IT jobs located in Luton 80.81% 84.26% 75.30%
Number of salaries quoted 186 267 268
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £32,000 £27,500 £30,000
10% offered a salary of more than £62,500 £62,500 £67,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

CRM
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Luton region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Luton

CRM
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Luton region.

CRM Salary Trend in Luton

CRM
Salary Histogram in Luton

This chart provides a salary histogram for IT jobs citing CRM across the Luton region over the 3 months to 21 October 2014.

CRM Salary Histogram in Luton

CRM
Top 30 Related IT Skills in Luton

For the 6 months to 21 October 2014, IT jobs across the Luton region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 25 (55.56%) Marketing
2 22 (48.89%) Business Transformation
3 17 (37.78%) Siebel
3 17 (37.78%) Stakeholder Management
4 15 (33.33%) Automotive
5 14 (31.11%) Management Information System
5 14 (31.11%) Benchmarking
5 14 (31.11%) Taxonomies
6 10 (22.22%) Salesforce.com
6 10 (22.22%) SQL
6 10 (22.22%) Degree
7 8 (17.78%) Migration
8 6 (13.33%) SQL Server Reporting Services
8 6 (13.33%) BPR
9 5 (11.11%) .NET
9 5 (11.11%) SaaS
10 4 (8.89%) Business Analysis
10 4 (8.89%) SQL Server
10 4 (8.89%) SharePoint
10 4 (8.89%) PRINCE2
10 4 (8.89%) PRINCE2 Certification
11 3 (6.67%) Project Management
11 3 (6.67%) Legal
11 3 (6.67%) Data Warehouse
11 3 (6.67%) ERP
11 3 (6.67%) Business Intelligence
11 3 (6.67%) Microsoft
11 3 (6.67%) MySQL
11 3 (6.67%) Oracle
11 3 (6.67%) C#

CRM
Top Related IT Skills in Luton by Category

For the 6 months to 21 October 2014, IT jobs across the Luton region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.89%) SharePoint
2 2 (4.44%) SharePoint Server
3 1 (2.22%) JBoss
3 1 (2.22%) Apache
3 1 (2.22%) Tomcat
3 1 (2.22%) ColdFusion
3 1 (2.22%) IIS
3 1 (2.22%) Liferay
Applications
1 1 (2.22%) MS Excel
1 1 (2.22%) MS Office
Business Applications
1 1 (2.22%) Dynamics CRM
Cloud Services
1 5 (11.11%) SaaS
Communications & Networking
1 2 (4.44%) CTI
2 1 (2.22%) Internet
Database & Business Intelligence
1 6 (13.33%) SQL Server Reporting Services
2 4 (8.89%) SQL Server
3 3 (6.67%) Data Warehouse
3 3 (6.67%) MySQL
3 3 (6.67%) SQL Server 2008
4 2 (4.44%) SQL Server Integration Services
5 1 (2.22%) Oracle Reports
Development Applications
1 1 (2.22%) JMeter
1 1 (2.22%) Eclipse
1 1 (2.22%) Selenium
1 1 (2.22%) Subversion
1 1 (2.22%) Git (software)
General
1 25 (55.56%) Marketing
2 15 (33.33%) Automotive
3 3 (6.67%) Legal
3 3 (6.67%) German Language
3 3 (6.67%) Advertising
4 1 (2.22%) Manufacturing
Job Titles
1 13 (28.89%) Analyst
2 8 (17.78%) Call Centre Manager
3 6 (13.33%) Salesforce.com Project Manager
3 6 (13.33%) Siebel Analyst
3 6 (13.33%) Functional Analyst
3 6 (13.33%) Project Manager
4 4 (8.89%) Developer
5 3 (6.67%) Systems Analyst
5 3 (6.67%) Business Analyst
5 3 (6.67%) Information Analyst
5 3 (6.67%) Technical Analyst
5 3 (6.67%) Information Systems Analyst
6 2 (4.44%) C# .NET Developer
6 2 (4.44%) .NET Developer
6 2 (4.44%) C# Developer
6 2 (4.44%) Technical Support Engineer
6 2 (4.44%) Technical Engineer
6 2 (4.44%) Technical Support
6 2 (4.44%) Support Engineer
7 1 (2.22%) Applications Support
Libraries, Frameworks & Software Standards
1 5 (11.11%) .NET
2 2 (4.44%) HTML
2 2 (4.44%) CSS
2 2 (4.44%) XML
2 2 (4.44%) XHTML
2 2 (4.44%) LAMP
3 1 (2.22%) ASP.NET
3 1 (2.22%) Visualforce
Miscellaneous
1 14 (31.11%) Management Information System
1 14 (31.11%) Taxonomies
2 3 (6.67%) Computer Science
2 3 (6.67%) Enterprise Software
3 2 (4.44%) IVR
4 1 (2.22%) PMI
4 1 (2.22%) Wiki
4 1 (2.22%) Data Structures
4 1 (2.22%) Performance Metrics
Operating Systems
1 2 (4.44%) Linux
2 1 (2.22%) UNIX
2 1 (2.22%) Windows
Processes & Methodologies
1 22 (48.89%) Business Transformation
2 17 (37.78%) Stakeholder Management
3 14 (31.11%) Benchmarking
4 8 (17.78%) Migration
5 6 (13.33%) BPR
6 4 (8.89%) Business Analysis
6 4 (8.89%) PRINCE2
7 3 (6.67%) Project Management
7 3 (6.67%) ERP
7 3 (6.67%) Business Intelligence
7 3 (6.67%) Data Management
7 3 (6.67%) Workflow
7 3 (6.67%) Data Migration
7 3 (6.67%) Data Analysis
7 3 (6.67%) Data Privacy
8 2 (4.44%) Incident Management
8 2 (4.44%) Service Delivery
8 2 (4.44%) GAP Analysis
9 1 (2.22%) Service Management
9 1 (2.22%) Configuration Management
Programming Languages
1 10 (22.22%) SQL
2 3 (6.67%) C#
2 3 (6.67%) JavaScript
3 2 (4.44%) PHP
3 2 (4.44%) VB
4 1 (2.22%) VB.NET
4 1 (2.22%) VBScript
4 1 (2.22%) Java
4 1 (2.22%) Apex Code
Qualifications
1 10 (22.22%) Degree
2 4 (8.89%) PRINCE2 Certification
3 1 (2.22%) PMI Certification
Systems Management
1 1 (2.22%) Nagios
Vendors
1 17 (37.78%) Siebel
2 10 (22.22%) Salesforce.com
3 3 (6.67%) Microsoft
3 3 (6.67%) Oracle
4 2 (4.44%) Lumesse
5 1 (2.22%) JD Edwards
5 1 (2.22%) Cisco
5 1 (2.22%) SAP
5 1 (2.22%) Nimsoft