The table below looks at the statistics for CRM skills in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 37 38 46
Rank change year-on-year
+1 +8
Permanent jobs citing CRM 11 9 13
As % of all permanent IT jobs located in Luton 3.87% 2.67% 3.05%
As % of the Processes & Methodologies category 4.74% 3.17% 3.69%
Number of salaries quoted 11 9 13
Average salary £39,000 £32,500 £35,000
Average salary % change year-on-year
+20.00% -7.14%
90% offered a salary of more than £31,500 £27,500 £32,500
10% offered a salary of more than £55,000 £63,500 £47,000
UK excluding London average salary £42,500 £42,500 £42,000
% change year-on-year
- +1.19%
CRM
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Luton region.

Processes & Methodologies Category
Luton
Permanent IT job ads with a match in the
Processes & Methodologies category
232 284 352
As % of all permanent IT jobs located in Luton 81.69% 84.27% 82.63%
Number of salaries quoted 171 271 331
Average salary £48,000 £45,000 £47,500
Average salary % change year-on-year
+6.66% -5.26%
90% offered a salary of more than £32,000 £27,000 £32,500
10% offered a salary of more than £62,500 £62,500 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Luton region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Luton

CRM
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Luton region.

CRM Salary Trend in Luton

CRM
Salary Histogram in Luton

This chart provides a salary histogram for IT jobs citing CRM across the Luton region over the 3 months to 26 November 2014.

CRM Salary Histogram in Luton

CRM
Top 30 Related IT Skills in Luton

For the 6 months to 26 November 2014, IT jobs across the Luton region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 19 (52.78%) Marketing
2 14 (38.89%) Business Transformation
3 12 (33.33%) Stakeholder Management
4 11 (30.56%) Siebel
5 10 (27.78%) Degree
6 9 (25.00%) Taxonomies
6 9 (25.00%) Automotive
6 9 (25.00%) Management Information System
6 9 (25.00%) Benchmarking
6 9 (25.00%) Salesforce.com
7 8 (22.22%) SQL
7 8 (22.22%) Migration
8 6 (16.67%) Business Analysis
8 6 (16.67%) BPR
9 5 (13.89%) .NET
9 5 (13.89%) SaaS
10 4 (11.11%) SQL Server Reporting Services
10 4 (11.11%) Oracle
10 4 (11.11%) SharePoint
10 4 (11.11%) ERP
10 4 (11.11%) PRINCE2
11 3 (8.33%) Project Management
11 3 (8.33%) PRINCE2 Certification
11 3 (8.33%) Legal
11 3 (8.33%) MySQL
11 3 (8.33%) C#
11 3 (8.33%) JavaScript
11 3 (8.33%) Data Analysis
11 3 (8.33%) Advertising
11 3 (8.33%) Computer Science

CRM
Top Related IT Skills in Luton by Category

For the 6 months to 26 November 2014, IT jobs across the Luton region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.11%) SharePoint
2 2 (5.56%) SharePoint Server
3 1 (2.78%) Liferay
3 1 (2.78%) ColdFusion
3 1 (2.78%) IIS
3 1 (2.78%) JBoss
3 1 (2.78%) Apache
3 1 (2.78%) Tomcat
Applications
1 1 (2.78%) MS Office
1 1 (2.78%) MS Excel
Business Applications
1 1 (2.78%) Oracle EBS
1 1 (2.78%) Dynamics NAV
1 1 (2.78%) Dynamics CRM
Cloud Services
1 5 (13.89%) SaaS
Communications & Networking
1 2 (5.56%) CTI
2 1 (2.78%) Internet
Database & Business Intelligence
1 4 (11.11%) SQL Server Reporting Services
2 3 (8.33%) MySQL
3 2 (5.56%) SQL Server
3 2 (5.56%) SQL Server Integration Services
4 1 (2.78%) SQL Server 2008
4 1 (2.78%) Oracle Reports
4 1 (2.78%) Data Warehouse
Development Applications
1 1 (2.78%) Eclipse
1 1 (2.78%) JMeter
1 1 (2.78%) Subversion
1 1 (2.78%) Selenium
1 1 (2.78%) Git (software)
General
1 19 (52.78%) Marketing
2 9 (25.00%) Automotive
3 3 (8.33%) Legal
3 3 (8.33%) Advertising
3 3 (8.33%) German Language
4 1 (2.78%) Finance
4 1 (2.78%) Publishing
4 1 (2.78%) Manufacturing
Job Titles
1 12 (33.33%) Analyst
2 7 (19.44%) Call Centre Manager
3 6 (16.67%) Siebel Analyst
3 6 (16.67%) Functional Analyst
3 6 (16.67%) Project Manager
4 5 (13.89%) Salesforce.com Project Manager
5 4 (11.11%) Business Analyst
5 4 (11.11%) Developer
6 2 (5.56%) .NET Developer
6 2 (5.56%) C# Developer
6 2 (5.56%) Technical Support Engineer
6 2 (5.56%) Technical Support
6 2 (5.56%) Support Engineer
6 2 (5.56%) Technical Engineer
6 2 (5.56%) C# .NET Developer
6 2 (5.56%) Salesforce.com Business Analyst
7 1 (2.78%) Information Systems Analyst
7 1 (2.78%) Service Performance Analyst
7 1 (2.78%) Software Developer
7 1 (2.78%) Applications Support Engineer
Libraries, Frameworks & Software Standards
1 5 (13.89%) .NET
2 2 (5.56%) HTML
2 2 (5.56%) CSS
2 2 (5.56%) XML
2 2 (5.56%) XHTML
2 2 (5.56%) LAMP
2 2 (5.56%) Visualforce
3 1 (2.78%) ASP.NET
Miscellaneous
1 9 (25.00%) Management Information System
1 9 (25.00%) Taxonomies
2 3 (8.33%) Computer Science
3 2 (5.56%) IVR
3 2 (5.56%) Enterprise Software
3 2 (5.56%) Data Structures
3 2 (5.56%) PMI
4 1 (2.78%) Performance Metrics
4 1 (2.78%) Wiki
Operating Systems
1 2 (5.56%) Linux
2 1 (2.78%) UNIX
2 1 (2.78%) Windows
Processes & Methodologies
1 14 (38.89%) Business Transformation
2 12 (33.33%) Stakeholder Management
3 9 (25.00%) Benchmarking
4 8 (22.22%) Migration
5 6 (16.67%) BPR
5 6 (16.67%) Business Analysis
6 4 (11.11%) PRINCE2
6 4 (11.11%) ERP
7 3 (8.33%) Project Management
7 3 (8.33%) Data Analysis
7 3 (8.33%) Data Privacy
7 3 (8.33%) Data Migration
8 2 (5.56%) Incident Management
8 2 (5.56%) Change Control
8 2 (5.56%) Service Management
8 2 (5.56%) Service Delivery
8 2 (5.56%) GAP Analysis
9 1 (2.78%) Workflow
9 1 (2.78%) Business Intelligence
9 1 (2.78%) Configuration Management
Programming Languages
1 8 (22.22%) SQL
2 3 (8.33%) C#
2 3 (8.33%) JavaScript
3 2 (5.56%) PHP
3 2 (5.56%) VB
3 2 (5.56%) Apex Code
4 1 (2.78%) SOQL
4 1 (2.78%) C
4 1 (2.78%) VB.NET
4 1 (2.78%) VBScript
4 1 (2.78%) Java
Qualifications
1 10 (27.78%) Degree
2 3 (8.33%) PRINCE2 Certification
3 2 (5.56%) PMI Certification
4 1 (2.78%) PMP
4 1 (2.78%) PRINCE2 Practitioner
Systems Management
1 1 (2.78%) Nagios
Vendors
1 11 (30.56%) Siebel
2 9 (25.00%) Salesforce.com
3 4 (11.11%) Oracle
4 2 (5.56%) SAP
4 2 (5.56%) Lumesse
5 1 (2.78%) Infor
5 1 (2.78%) Nimsoft
5 1 (2.78%) Microsoft
5 1 (2.78%) JD Edwards