The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Maidenhead region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 43 40 50
Rank change year-on-year
-3 +10
Permanent jobs requiring a 2nd Line Support 7 14 1
As % of all permanent IT jobs located in Maidenhead 1.66% 3.21% 0.29%
As % of the Job Titles category 1.76% 3.49% 0.33%
Number of salaries quoted 7 7 1
Average salary £27,500 £30,000 £33,500
Average salary % change year-on-year
-8.33% -10.44%
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Maidenhead region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Maidenhead
Permanent IT job ads with a match in the
Job Titles category
397 401 300
As % of all permanent IT jobs located in Maidenhead 94.30% 91.97% 87.46%
Number of salaries quoted 309 237 228
Average salary £52,000 £42,500 £42,500
Average salary % change year-on-year
+22.35% -
90% offered a salary of more than £30,000 £23,000 £30,000
10% offered a salary of more than £71,000 £60,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Maidenhead

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Maidenhead region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Maidenhead

2nd Line Support
Salary Trend in Maidenhead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Maidenhead region.

2nd Line Support Salary Trend in Maidenhead

2nd Line Support
Top 30 Related IT Skills in Maidenhead

For the 6 months to 18 December 2014, IT jobs across the Maidenhead region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 12 (66.67%) Windows
2 8 (44.44%) ITIL
3 6 (33.33%) Windows 7
4 5 (27.78%) Office 365
4 5 (27.78%) Windows 8
4 5 (27.78%) Active Directory
4 5 (27.78%) VMware
4 5 (27.78%) SQL
5 4 (22.22%) MS Exchange
5 4 (22.22%) vSphere
5 4 (22.22%) VMware ESXi
5 4 (22.22%) Exchange Server 2010
5 4 (22.22%) Exchange Server 2007
6 3 (16.67%) Microsoft
6 3 (16.67%) SLA
7 2 (11.11%) Service Management
7 2 (11.11%) Windows XP
7 2 (11.11%) MS Office
7 2 (11.11%) Incident Management
7 2 (11.11%) Google
7 2 (11.11%) SaaS
8 1 (5.56%) Puppet
8 1 (5.56%) Google Apps
8 1 (5.56%) Amazon AWS
8 1 (5.56%) SQL Server Analysis Services
8 1 (5.56%) Windows Server 2008
8 1 (5.56%) MCTS
8 1 (5.56%) Smartphone
8 1 (5.56%) Windows Server 2012
8 1 (5.56%) DevOps

2nd Line Support
Top Related IT Skills in Maidenhead by Category

For the 6 months to 18 December 2014, IT jobs across the Maidenhead region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (22.22%) MS Exchange
1 4 (22.22%) Exchange Server 2007
1 4 (22.22%) Exchange Server 2010
Applications
1 2 (11.11%) MS Office
2 1 (5.56%) MS Excel
Cloud Services
1 5 (27.78%) Office 365
2 2 (11.11%) SaaS
3 1 (5.56%) Google Apps
3 1 (5.56%) Amazon AWS
Communications & Networking
1 1 (5.56%) DNS
Database & Business Intelligence
1 1 (5.56%) SQL Server
1 1 (5.56%) Microsoft Analysis Services
1 1 (5.56%) SQL Server Analysis Services
Libraries, Frameworks & Software Standards
1 1 (5.56%) Web Services
Miscellaneous
1 1 (5.56%) Smartphone
1 1 (5.56%) Analytical Skills
Operating Systems
1 12 (66.67%) Windows
2 6 (33.33%) Windows 7
3 5 (27.78%) Windows 8
4 2 (11.11%) Windows XP
5 1 (5.56%) Windows Server 2003
5 1 (5.56%) Windows Server 2008
5 1 (5.56%) Windows Server 2012
Processes & Methodologies
1 8 (44.44%) ITIL
2 2 (11.11%) Service Management
2 2 (11.11%) Incident Management
3 1 (5.56%) DevOps
3 1 (5.56%) MVC
Programming Languages
1 5 (27.78%) SQL
2 1 (5.56%) C#
2 1 (5.56%) JavaScript
Qualifications
1 1 (5.56%) MCP
1 1 (5.56%) Microsoft Certification
1 1 (5.56%) MOS
1 1 (5.56%) MCTS
Quality Assurance & Compliance
1 3 (16.67%) SLA
System Software
1 5 (27.78%) Active Directory
2 4 (22.22%) vSphere
2 4 (22.22%) VMware ESXi
3 1 (5.56%) Samba
3 1 (5.56%) VMware ESX
3 1 (5.56%) VMware Workstation
Systems Management
1 1 (5.56%) Puppet
Vendors
1 5 (27.78%) VMware
2 3 (16.67%) Microsoft
3 2 (11.11%) Google
4 1 (5.56%) Cisco