The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Maidenhead region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 44 49 -
Rank change year-on-year
+5 -
Permanent jobs requiring a 2nd Line Support 7 8 0
As % of all permanent IT jobs located in Maidenhead 1.79% 1.89% -
As % of the Job Titles category 1.89% 2.02% -
Number of salaries quoted 7 5 0
Average salary £27,500 £26,500 -
Average salary % change year-on-year
+3.77% -
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Maidenhead region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Maidenhead
Permanent IT job ads with a match in the
Job Titles category
371 396 245
As % of all permanent IT jobs located in Maidenhead 94.88% 93.62% 81.67%
Number of salaries quoted 284 253 199
Average salary £52,500 £42,500 £43,500
Average salary % change year-on-year
+23.52% -2.29%
90% offered a salary of more than £29,250 £30,000 £29,000
10% offered a salary of more than £70,000 £60,000 £78,750
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Maidenhead

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Maidenhead region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Maidenhead

2nd Line Support
Salary Trend in Maidenhead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Maidenhead region.

2nd Line Support Salary Trend in Maidenhead

2nd Line Support
Top 30 Related IT Skills in Maidenhead

For the 6 months to 26 January 2015, IT jobs across the Maidenhead region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 8 (66.67%) Windows
2 5 (41.67%) Google
2 5 (41.67%) ITIL
3 4 (33.33%) Web Services
3 4 (33.33%) DNS
3 4 (33.33%) Samba
3 4 (33.33%) Amazon AWS
3 4 (33.33%) Puppet
3 4 (33.33%) Google Apps
3 4 (33.33%) DevOps
4 3 (25.00%) SLA
4 3 (25.00%) Microsoft
5 2 (16.67%) MS Office
5 2 (16.67%) SQL
5 2 (16.67%) Service Management
5 2 (16.67%) Windows XP
5 2 (16.67%) SaaS
5 2 (16.67%) Windows 7
5 2 (16.67%) Incident Management
6 1 (8.33%) Degree
6 1 (8.33%) SQL Server Analysis Services
6 1 (8.33%) Windows Server 2008
6 1 (8.33%) Office 365
6 1 (8.33%) Windows 8
6 1 (8.33%) Windows Server 2012
6 1 (8.33%) Analytical Skills
6 1 (8.33%) Service Delivery
6 1 (8.33%) MVC
6 1 (8.33%) MCTS
6 1 (8.33%) Smartphone

2nd Line Support
Top Related IT Skills in Maidenhead by Category

For the 6 months to 26 January 2015, IT jobs across the Maidenhead region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 2 (16.67%) MS Office
2 1 (8.33%) MS Excel
Cloud Services
1 4 (33.33%) Amazon AWS
1 4 (33.33%) Google Apps
2 2 (16.67%) SaaS
3 1 (8.33%) Office 365
Communications & Networking
1 4 (33.33%) DNS
2 1 (8.33%) Internet
Database & Business Intelligence
1 1 (8.33%) SQL Server
1 1 (8.33%) Microsoft Analysis Services
1 1 (8.33%) SQL Server Analysis Services
Libraries, Frameworks & Software Standards
1 4 (33.33%) Web Services
Miscellaneous
1 1 (8.33%) Smartphone
1 1 (8.33%) Analytical Skills
Operating Systems
1 8 (66.67%) Windows
2 2 (16.67%) Windows XP
2 2 (16.67%) Windows 7
3 1 (8.33%) Windows 8
3 1 (8.33%) Windows Server 2012
3 1 (8.33%) Windows Server 2003
3 1 (8.33%) Windows Server 2008
Processes & Methodologies
1 5 (41.67%) ITIL
2 4 (33.33%) DevOps
3 2 (16.67%) Incident Management
3 2 (16.67%) Service Management
4 1 (8.33%) Service Delivery
4 1 (8.33%) MVC
Programming Languages
1 2 (16.67%) SQL
2 1 (8.33%) C#
2 1 (8.33%) JavaScript
Qualifications
1 1 (8.33%) MCP
1 1 (8.33%) Microsoft Certification
1 1 (8.33%) MOS
1 1 (8.33%) MCTS
1 1 (8.33%) Degree
Quality Assurance & Compliance
1 3 (25.00%) SLA
System Software
1 4 (33.33%) Samba
2 1 (8.33%) VMware ESX
2 1 (8.33%) VMware Workstation
2 1 (8.33%) Active Directory
Systems Management
1 4 (33.33%) Puppet
Vendors
1 5 (41.67%) Google
2 3 (25.00%) Microsoft
3 1 (8.33%) VMware
3 1 (8.33%) Cisco