The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Maidenhead region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 47 46 45
Rank change year-on-year
-1 -1
Permanent jobs requiring a 2nd Line Support 12 7 10
As % of all permanent IT jobs located in Maidenhead 3.31% 1.73% 2.46%
As % of the Job Titles category 3.59% 1.82% 2.54%
Number of salaries quoted 12 7 7
Average salary £26,500 £27,500 £26,500
Average salary % change year-on-year
-3.63% +3.77%
90% offered a salary of more than £21,600 £27,500 £26,000
10% offered a salary of more than £28,800 £29,200 £28,100
UK excluding London average salary £25,500 £25,000 £24,125
% change year-on-year
+2.00% +3.62%
2nd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Maidenhead region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Maidenhead
Permanent IT job ads with a match in the
Job Titles category
334 385 394
As % of all permanent IT jobs located in Maidenhead 92.01% 95.06% 97.04%
Number of salaries quoted 293 316 259
Average salary £50,000 £52,500 £40,000
Average salary % change year-on-year
-4.76% +31.25%
90% offered a salary of more than £26,500 £30,565 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Maidenhead

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Maidenhead region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Maidenhead

2nd Line Support
Salary Trend in Maidenhead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Maidenhead region.

2nd Line Support Salary Trend in Maidenhead

2nd Line Support
Top 30 Related IT Skills in Maidenhead

For the 6 months to 12 February 2016, IT jobs across the Maidenhead region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 14 (87.50%) Windows
2 11 (68.75%) Microsoft
3 10 (62.50%) ITIL
4 9 (56.25%) MCP
4 9 (56.25%) MOS
4 9 (56.25%) Google
4 9 (56.25%) Smartphone
5 8 (50.00%) SLA
6 7 (43.75%) DNS
7 6 (37.50%) Samba
7 6 (37.50%) Amazon AWS
7 6 (37.50%) Web Services
7 6 (37.50%) Microsoft Certification
7 6 (37.50%) SCCM
7 6 (37.50%) Puppet
7 6 (37.50%) Google Apps
7 6 (37.50%) DevOps
8 5 (31.25%) Active Directory
8 5 (31.25%) VMware
9 3 (18.75%) VMware ESX
9 3 (18.75%) VMware Workstation
9 3 (18.75%) Windows Server 2003
9 3 (18.75%) MS Office
9 3 (18.75%) Cisco
9 3 (18.75%) Windows XP
9 3 (18.75%) Windows Server 2012
9 3 (18.75%) Windows Server 2008
9 3 (18.75%) Windows Server
10 2 (12.50%) Data Centre
10 2 (12.50%) Supermicro

2nd Line Support
Top Related IT Skills in Maidenhead by Category

For the 6 months to 12 February 2016, IT jobs across the Maidenhead region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.25%) MS Exchange
Applications
1 3 (18.75%) MS Office
2 1 (6.25%) MS Excel
Cloud Services
1 6 (37.50%) Amazon AWS
1 6 (37.50%) Google Apps
2 1 (6.25%) SaaS
Communications & Networking
1 7 (43.75%) DNS
2 2 (12.50%) Firewall
2 2 (12.50%) TCP/IP
3 1 (6.25%) DHCP
3 1 (6.25%) Internet
3 1 (6.25%) VoIP
3 1 (6.25%) Wireless
General
1 1 (6.25%) Front Office
1 1 (6.25%) Manufacturing
1 1 (6.25%) Marketing
1 1 (6.25%) Publishing
1 1 (6.25%) Retail
Libraries, Frameworks & Software Standards
1 6 (37.50%) Web Services
Miscellaneous
1 9 (56.25%) Smartphone
2 2 (12.50%) Data Centre
3 1 (6.25%) EPoS
Operating Systems
1 14 (87.50%) Windows
2 3 (18.75%) Windows Server
2 3 (18.75%) Windows Server 2003
2 3 (18.75%) Windows Server 2008
2 3 (18.75%) Windows Server 2012
2 3 (18.75%) Windows XP
3 2 (12.50%) Linux
Processes & Methodologies
1 10 (62.50%) ITIL
2 6 (37.50%) DevOps
3 1 (6.25%) CRM
3 1 (6.25%) Digital Marketing
3 1 (6.25%) E-Commerce
3 1 (6.25%) ERP
3 1 (6.25%) ITSM
3 1 (6.25%) Logistics
3 1 (6.25%) PRINCE2
3 1 (6.25%) Service Delivery
3 1 (6.25%) Service Management
Qualifications
1 9 (56.25%) MCP
1 9 (56.25%) MOS
2 6 (37.50%) Microsoft Certification
3 1 (6.25%) Degree
Quality Assurance & Compliance
1 8 (50.00%) SLA
2 1 (6.25%) QA
System Software
1 6 (37.50%) Samba
2 5 (31.25%) Active Directory
3 3 (18.75%) VMware ESX
3 3 (18.75%) VMware Workstation
Systems Management
1 6 (37.50%) Puppet
1 6 (37.50%) SCCM
Vendors
1 11 (68.75%) Microsoft
2 9 (56.25%) Google
3 5 (31.25%) VMware
4 3 (18.75%) Cisco
5 2 (12.50%) Dell
5 2 (12.50%) HP
5 2 (12.50%) Supermicro
6 1 (6.25%) Acronis
6 1 (6.25%) IBM
6 1 (6.25%) Trend Micro