The statistics below represent IT jobs advertised across the Berkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 May 2016 with a comparison to same period over 2 years.

3 months to
4 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 151 181 171
Rank change year-on-year
+30 -10
Permanent jobs requiring a 2nd Line Support 64 56 61
As % of all permanent IT jobs located in Berkshire 1.32% 1.03% 1.07%
As % of the Job Titles category 1.38% 1.09% 1.13%
Number of salaries quoted 63 42 50
Median salary £26,000 £27,500 £27,500
Median salary % change year-on-year
-5.45% -
90% offered a salary of more than £22,500 £23,000 £22,000
10% offered a salary of more than £32,500 £45,000 £32,550
UK excluding London median salary £25,500 £24,845 £24,000
% change year-on-year
+2.63% +3.51%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4624 5157 5412
As % of all permanent IT jobs located in Berkshire 95.68% 95.13% 94.98%
Number of salaries quoted 3802 3782 3907
Median salary £50,000 £48,000 £45,000
Median salary % change year-on-year
+4.16% +6.66%
90% offered a salary of more than £28,800 £25,150 £27,500
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Berkshire

2nd Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Salary Trend in Berkshire

2nd Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Berkshire region over the 3 months to 4 May 2016.

2nd Line Support Salary Histogram in Berkshire

2nd Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidenhead +10 10 £31,500 +1.61%
Reading -13 9 £25,000 +6.02% 3
Bracknell -17 8 £26,750 -40.55%
Wokingham - 8 £25,000 -
Newbury +5 7 £25,000 -13.79% 4
Slough +2 5 £29,000 -31.76%
Thatcham - 5 £26,500 - 1
Ascot - 1 £25,500 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 4 May 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring 2nd Line Support in the job title.

1 92 (76.67%) Windows
2 72 (60.00%) Active Directory
3 50 (41.67%) Microsoft
4 47 (39.17%) Windows Server
5 35 (29.17%) VMware
6 30 (25.00%) ITIL
7 28 (23.33%) Cisco
7 28 (23.33%) Windows 7
7 28 (23.33%) Windows Server 2008
8 26 (21.67%) SLA
9 25 (20.83%) MS Exchange
10 23 (19.17%) Windows Server 2012
11 22 (18.33%) DNS
12 21 (17.50%) SQL
13 18 (15.00%) Windows 8
14 16 (13.33%) MS Office
15 15 (12.50%) MCP
15 15 (12.50%) Linux
15 15 (12.50%) Windows Server 2003
15 15 (12.50%) Google
15 15 (12.50%) Windows 10
16 14 (11.67%) Smartphone
16 14 (11.67%) TCP/IP
17 13 (10.83%) Web Services
17 13 (10.83%) Windows XP
17 13 (10.83%) MS Excel
17 13 (10.83%) Firewall
17 13 (10.83%) SCCM
17 13 (10.83%) MOS
18 12 (10.00%) VMware Infrastructure

2nd Line Support Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (20.83%) MS Exchange
2 12 (10.00%) Exchange Server 2010
3 7 (5.83%) Exchange Server 2013
4 6 (5.00%) Exchange Server 2003
4 6 (5.00%) Exchange Server 2007
5 5 (4.17%) IIS
5 5 (4.17%) SharePoint
6 3 (2.50%) Blackberry Enterprise Server
7 2 (1.67%) Skype for Business
8 1 (0.83%) Apache
Applications
1 16 (13.33%) MS Office
2 13 (10.83%) MS Excel
Business Applications
1 1 (0.83%) Dynamics AX
1 1 (0.83%) Dynamics CRM
1 1 (0.83%) SAP Oil and Gas
Cloud Services
1 10 (8.33%) Amazon AWS
1 10 (8.33%) Google Apps
1 10 (8.33%) Office 365
Communications & Networking
1 22 (18.33%) DNS
2 14 (11.67%) TCP/IP
3 13 (10.83%) Firewall
4 12 (10.00%) DHCP
5 9 (7.50%) LAN
5 9 (7.50%) SAN
5 9 (7.50%) WAN
6 8 (6.67%) Wireless
7 7 (5.83%) NAS
8 6 (5.00%) Cisco Nexus
9 4 (3.33%) iSCSI
9 4 (3.33%) VPN
10 2 (1.67%) Cisco IPT
10 2 (1.67%) Fibre Channel
10 2 (1.67%) NetScaler
10 2 (1.67%) Unified Communications
10 2 (1.67%) Wi-Fi
11 1 (0.83%) Cisco IOS
11 1 (0.83%) MPLS
11 1 (0.83%) Network Security
Database & Business Intelligence
1 11 (9.17%) SQL Server
2 4 (3.33%) SQL Server 2008
2 4 (3.33%) SQL Server 2012
3 2 (1.67%) SQL Server 2005
General
1 6 (5.00%) Finance
2 5 (4.17%) Manufacturing
3 4 (3.33%) Telecoms
4 3 (2.50%) Law
5 2 (1.67%) Marketing
6 1 (0.83%) Billing
6 1 (0.83%) Electronics
6 1 (0.83%) Games
6 1 (0.83%) German Language
6 1 (0.83%) Legal
6 1 (0.83%) Retail
Libraries, Frameworks & Software Standards
1 13 (10.83%) Web Services
2 1 (0.83%) .NET
2 1 (0.83%) HTML
Miscellaneous
1 14 (11.67%) Smartphone
2 8 (6.67%) Data Centre
3 6 (5.00%) FlexPod
4 3 (2.50%) Blackberry
4 3 (2.50%) Enterprise Storage
4 3 (2.50%) NHS
4 3 (2.50%) Replication
5 2 (1.67%) Driving Licence
6 1 (0.83%) e-Health
6 1 (0.83%) Enterprise Cloud
6 1 (0.83%) EPoS
6 1 (0.83%) EqualLogic
6 1 (0.83%) Microsoft Licensing
6 1 (0.83%) PACS
6 1 (0.83%) PDA
Operating Systems
1 92 (76.67%) Windows
2 47 (39.17%) Windows Server
3 28 (23.33%) Windows 7
3 28 (23.33%) Windows Server 2008
4 23 (19.17%) Windows Server 2012
5 18 (15.00%) Windows 8
6 15 (12.50%) Linux
6 15 (12.50%) Windows 10
6 15 (12.50%) Windows Server 2003
7 13 (10.83%) Windows XP
8 4 (3.33%) Data ONTAP
8 4 (3.33%) Unix
9 3 (2.50%) Android
9 3 (2.50%) Apple iOS
9 3 (2.50%) Mac OS
9 3 (2.50%) Mac OS X
9 3 (2.50%) Windows Vista
10 2 (1.67%) CentOS
10 2 (1.67%) HPUX
10 2 (1.67%) Red Hat Enterprise Linux
Processes & Methodologies
1 30 (25.00%) ITIL
2 10 (8.33%) DevOps
3 7 (5.83%) Network Management
4 6 (5.00%) Risk Analysis
4 6 (5.00%) Root Cause Analysis
5 5 (4.17%) Service Delivery
6 4 (3.33%) Change Management
7 3 (2.50%) Data Protection
7 3 (2.50%) Fault Management
7 3 (2.50%) Incident Management
7 3 (2.50%) Mentoring
7 3 (2.50%) Service Management
7 3 (2.50%) Software Deployment
8 2 (1.67%) B2B
8 2 (1.67%) Business Intelligence
8 2 (1.67%) Data Management
8 2 (1.67%) Document Management
8 2 (1.67%) Kalman Filter
8 2 (1.67%) Migration
9 1 (0.83%) Programme Management
Programming Languages
1 21 (17.50%) SQL
2 8 (6.67%) PowerShell
3 7 (5.83%) JavaScript
3 7 (5.83%) VBScript
4 3 (2.50%) C
5 1 (0.83%) C#
5 1 (0.83%) C++
5 1 (0.83%) Java
5 1 (0.83%) Perl
5 1 (0.83%) PHP
5 1 (0.83%) Python
Qualifications
1 15 (12.50%) MCP
2 13 (10.83%) MOS
3 12 (10.00%) Microsoft Certification
4 5 (4.17%) CCNA
4 5 (4.17%) Cisco Certification
4 5 (4.17%) Degree
5 4 (3.33%) Security Cleared
6 3 (2.50%) CCNP
6 3 (2.50%) SC Cleared
7 2 (1.67%) DBS Check
8 1 (0.83%) ITIL Foundation Certificate
8 1 (0.83%) MCITP
8 1 (0.83%) MCSA
8 1 (0.83%) MCSE
Quality Assurance & Compliance
1 26 (21.67%) SLA
2 1 (0.83%) DICOM
2 1 (0.83%) PCI DSS
System Software
1 72 (60.00%) Active Directory
2 12 (10.00%) VMware Infrastructure
3 10 (8.33%) Hyper-V
3 10 (8.33%) Samba
4 9 (7.50%) VMware ESX
5 7 (5.83%) vSphere
6 5 (4.17%) VMware ESXi
6 5 (4.17%) VMware Workstation
7 3 (2.50%) XenApp
7 3 (2.50%) XenDesktop
8 2 (1.67%) XenServer
9 1 (0.83%) VMware Server
9 1 (0.83%) Xen
Systems Management
1 13 (10.83%) SCCM
2 10 (8.33%) Puppet
3 3 (2.50%) Backup Exec
4 2 (1.67%) Cisco UCCX
5 1 (0.83%) Legato
5 1 (0.83%) NetBackup
5 1 (0.83%) Simpana
Vendors
1 50 (41.67%) Microsoft
2 35 (29.17%) VMware
3 28 (23.33%) Cisco
4 15 (12.50%) Google
5 10 (8.33%) HP
6 8 (6.67%) Dell
6 8 (6.67%) NetApp
7 7 (5.83%) Citrix
8 6 (5.00%) Apple
8 6 (5.00%) IBM
8 6 (5.00%) Juniper
9 5 (4.17%) Veeam
10 4 (3.33%) CheckPoint
11 3 (2.50%) Nortel
12 2 (1.67%) arcserve
12 2 (1.67%) Avaya
12 2 (1.67%) Red Hat
12 2 (1.67%) Sun
12 2 (1.67%) Supermicro
12 2 (1.67%) WatchGuard
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