The statistics below represent IT jobs advertised across the Berkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Second Line Support
Rank 170 160 106
Rank change year-on-year
-10 -54
Permanent jobs requiring a 2nd Line Support 39 63 138
As % of all permanent IT jobs located in Berkshire 0.91% 1.21% 2.37%
As % of the Job Titles category 0.95% 1.26% 2.49%
Number of salaries quoted 38 62 83
Median salary £30,000 £25,000 £25,500
Median salary % change year-on-year
+20.00% -1.96%
90% offered a salary of more than £22,500 £22,000 £22,100
10% offered a salary of more than £35,000 £45,000 £32,200
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4102 4993 5536
As % of all permanent IT jobs located in Berkshire 95.95% 96.00% 94.89%
Number of salaries quoted 3240 3973 3777
Median salary £50,000 £47,500 £42,500
Median salary % change year-on-year
+5.26% +11.76%
90% offered a salary of more than £30,000 £26,500 £25,500
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Berkshire

2nd Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Salary Trend in Berkshire

2nd Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Berkshire region over the 3 months to 27 September 2016.

2nd Line Support Salary Histogram in Berkshire

2nd Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -2 17 £30,000 +20.00% 1
Maidenhead +3 12 £32,500 +4.00%
Slough +6 2 £21,875 -18.98%
Newbury +2 2 £23,250 +3.33%
Wokingham - 2 £26,750 - 1
Bracknell - 1 £20,500 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 27 September 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring 2nd Line Support in the job title.

1 83 (83.84%) Windows
2 57 (57.58%) Active Directory
3 42 (42.42%) Windows Server
4 33 (33.33%) Microsoft
5 31 (31.31%) VMware
6 26 (26.26%) Windows 7
7 24 (24.24%) SQL
8 21 (21.21%) VMware Infrastructure
9 20 (20.20%) SQL Server
10 18 (18.18%) MS Office
11 16 (16.16%) Windows Server 2012
11 16 (16.16%) Windows Server 2008
12 15 (15.15%) MS Excel
13 14 (14.14%) Windows 8
14 13 (13.13%) TCP/IP
14 13 (13.13%) ITIL
14 13 (13.13%) Linux
14 13 (13.13%) Finance
15 12 (12.12%) Windows Server 2003
16 11 (11.11%) Microsoft Certification
16 11 (11.11%) LAN
16 11 (11.11%) Hyper-V
17 10 (10.10%) PowerShell
17 10 (10.10%) SCCM
17 10 (10.10%) Office 365
17 10 (10.10%) MS Exchange
17 10 (10.10%) MCP
18 9 (9.09%) Windows XP
18 9 (9.09%) VPN
18 9 (9.09%) SLA

2nd Line Support Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (10.10%) MS Exchange
2 6 (6.06%) IIS
3 5 (5.05%) SharePoint
4 4 (4.04%) Exchange Server 2003
4 4 (4.04%) Skype for Business
5 3 (3.03%) Exchange Server 2010
5 3 (3.03%) SharePoint Foundation
6 2 (2.02%) Exchange Server 2013
6 2 (2.02%) SharePoint Server
7 1 (1.01%) Apache
7 1 (1.01%) Blackberry Enterprise Server
7 1 (1.01%) Exchange Server 2007
Applications
1 18 (18.18%) MS Office
2 15 (15.15%) MS Excel
Business Applications
1 1 (1.01%) Dynamics AX
1 1 (1.01%) SAP Oil and Gas
Cloud Services
1 10 (10.10%) Office 365
Communications & Networking
1 13 (13.13%) TCP/IP
2 11 (11.11%) LAN
3 9 (9.09%) VPN
4 8 (8.08%) DHCP
4 8 (8.08%) DNS
5 7 (7.07%) Skype
5 7 (7.07%) WAN
6 5 (5.05%) SAN
7 4 (4.04%) Firewall
8 3 (3.03%) Wireless
9 2 (2.02%) ADSL
9 2 (2.02%) Internet
9 2 (2.02%) NAS
10 1 (1.01%) Broadband
10 1 (1.01%) Cisco ASA
10 1 (1.01%) Ethernet
10 1 (1.01%) NetScaler
10 1 (1.01%) PSTN
10 1 (1.01%) Unified Communications
10 1 (1.01%) VLAN
Database & Business Intelligence
1 20 (20.20%) SQL Server
2 4 (4.04%) SQL Server 2008
2 4 (4.04%) SQL Server 2012
3 3 (3.03%) SQL Server Reporting Services
4 1 (1.01%) Oracle Database
4 1 (1.01%) SQL Server 2005
Development Applications
1 1 (1.01%) JIRA
General
1 13 (13.13%) Finance
2 5 (5.05%) Banking
2 5 (5.05%) Manufacturing
3 3 (3.03%) German Language
3 3 (3.03%) Publishing
3 3 (3.03%) Retail
4 2 (2.02%) Billing
4 2 (2.02%) Financial Institution
4 2 (2.02%) Law
4 2 (2.02%) Marketing
5 1 (1.01%) Electronics
5 1 (1.01%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (3.03%) Web Services
Miscellaneous
1 6 (6.06%) Smartphone
2 5 (5.05%) Driving Licence
3 3 (3.03%) Fat Client
3 3 (3.03%) Thin Client
4 2 (2.02%) Analytical Skills
5 1 (1.01%) AS400
5 1 (1.01%) Blackberry
5 1 (1.01%) iSeries
5 1 (1.01%) PlayStation
5 1 (1.01%) Statistics
Operating Systems
1 83 (83.84%) Windows
2 42 (42.42%) Windows Server
3 26 (26.26%) Windows 7
4 16 (16.16%) Windows Server 2008
4 16 (16.16%) Windows Server 2012
5 14 (14.14%) Windows 8
6 13 (13.13%) Linux
7 12 (12.12%) Windows Server 2003
8 9 (9.09%) Windows XP
9 8 (8.08%) Unix
10 5 (5.05%) Windows 10
11 4 (4.04%) AIX
12 3 (3.03%) HPUX
12 3 (3.03%) IRIX
12 3 (3.03%) Solaris
13 1 (1.01%) Mac OS X
13 1 (1.01%) Windows Phone
Processes & Methodologies
1 13 (13.13%) ITIL
2 6 (6.06%) Service Delivery
3 4 (4.04%) Business Intelligence
3 4 (4.04%) Data Analysis
4 3 (3.03%) Change Management
4 3 (3.03%) Data Management
4 3 (3.03%) Escalation Management
4 3 (3.03%) Incident Management
4 3 (3.03%) Network Management
4 3 (3.03%) Security Operations
5 2 (2.02%) ITSM
5 2 (2.02%) Kalman Filter
5 2 (2.02%) Mentoring
5 2 (2.02%) Service Management
5 2 (2.02%) Software Delivery
5 2 (2.02%) Software Distribution
5 2 (2.02%) Time Management
6 1 (1.01%) Digital Marketing
6 1 (1.01%) Logistics
6 1 (1.01%) OpenUP
Programming Languages
1 24 (24.24%) SQL
2 10 (10.10%) PowerShell
3 6 (6.06%) JavaScript
3 6 (6.06%) VBScript
4 2 (2.02%) X++
Qualifications
1 11 (11.11%) Microsoft Certification
2 10 (10.10%) MCP
3 5 (5.05%) MOS
4 4 (4.04%) MCSA
4 4 (4.04%) MCTS
5 3 (3.03%) MCITP
5 3 (3.03%) MCSE
5 3 (3.03%) SC Cleared
5 3 (3.03%) Security Cleared
6 2 (2.02%) CCNA
6 2 (2.02%) Cisco Certification
6 2 (2.02%) Degree
6 2 (2.02%) DV Cleared
7 1 (1.01%) DBS Check
7 1 (1.01%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 9 (9.09%) SLA
System Software
1 57 (57.58%) Active Directory
2 21 (21.21%) VMware Infrastructure
3 11 (11.11%) Hyper-V
4 5 (5.05%) VMware ESX
4 5 (5.05%) VMware Workstation
5 4 (4.04%) XenDesktop
6 3 (3.03%) VMware ESXi
7 2 (2.02%) VMware Server
7 2 (2.02%) XenApp
8 1 (1.01%) Virtual Desktop
8 1 (1.01%) Xen
8 1 (1.01%) XenServer
Systems Management
1 10 (10.10%) SCCM
2 6 (6.06%) Perfmon
3 4 (4.04%) Backup Exec
4 3 (3.03%) DameWare
4 3 (3.03%) NetBackup
5 1 (1.01%) Legato
5 1 (1.01%) Simpana
5 1 (1.01%) Tivoli
5 1 (1.01%) Tivoli Storage Manager
Vendors
1 33 (33.33%) Microsoft
2 31 (31.31%) VMware
3 8 (8.08%) Cisco
4 7 (7.07%) Citrix
5 6 (6.06%) Google
5 6 (6.06%) HP
5 6 (6.06%) Veeam
6 4 (4.04%) Apple
6 4 (4.04%) IBM
6 4 (4.04%) Salesforce.com
6 4 (4.04%) Sun
7 3 (3.03%) Oracle
7 3 (3.03%) Symantec
8 2 (2.02%) CommVault
8 2 (2.02%) EMC
8 2 (2.02%) NetApp
8 2 (2.02%) SAP
9 1 (1.01%) arcserve
9 1 (1.01%) Avaya
9 1 (1.01%) Dell
Reading, Berkshire
Evolution Recruitment Solutions
Salary: 30,000-35,000
Posted: 4 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 4 days ago
Berkshire
ninesharp
Salary: £22000 - £25000 per annum + bonus, pension, health insurance
Posted: 6 days ago