The statistics below represent IT jobs advertised across the Berkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Second Line Support
South East / Berkshire
Rank 157 169 159
Rank change year-on-year
+12 -10
Permanent jobs requiring a 2nd Line Support 28 49 73
As % of all permanent IT jobs located in Berkshire 0.81% 0.95% 1.33%
As % of the Job Titles category 0.85% 1.00% 1.38%
Number of salaries quoted 27 42 51
Median salary £28,000 £27,500 £27,500
Median salary % change year-on-year
+1.81% -
90% offered a salary of more than £23,800 £22,700 £23,500
10% offered a salary of more than £32,500 £50,000 £40,000
UK excluding London median salary £25,000 £25,500 £25,000
% change year-on-year
-1.96% +2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
3290 4878 5277
As % of all permanent IT jobs located in Berkshire 95.33% 94.92% 95.93%
Number of salaries quoted 2659 4008 3945
Median salary £47,500 £48,500 £45,000
Median salary % change year-on-year
-2.06% +7.77%
90% offered a salary of more than £27,500 £28,800 £26,000
10% offered a salary of more than £72,500 £67,500 £68,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Berkshire

2nd Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Salary Trend in Berkshire

2nd Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Berkshire region over the 3 months to 24 February 2017.

2nd Line Support Salary Histogram in Berkshire

2nd Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +51 13 £28,000 +5.66% 1
Slough +28 7 £32,500 -35.00%
Bracknell +1 3 £30,000 +3.44%
Newbury - 2 £22,500 -
Maidenhead -7 1 - - 2
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 24 February 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring 2nd Line Support in the job title.

1 48 (80.00%) Windows
2 34 (56.67%) Active Directory
3 26 (43.33%) Windows Server
4 23 (38.33%) Microsoft
5 21 (35.00%) MS Exchange
6 19 (31.67%) VMware
7 18 (30.00%) VMware Infrastructure
7 18 (30.00%) TCP/IP
7 18 (30.00%) Windows 7
8 17 (28.33%) Hyper-V
9 16 (26.67%) Microsoft Certification
10 15 (25.00%) Firewall
11 14 (23.33%) Office 365
12 11 (18.33%) MS Office
12 11 (18.33%) SQL Server
13 10 (16.67%) LAN
14 9 (15.00%) Windows Server 2012
14 9 (15.00%) VPN
14 9 (15.00%) Cisco
14 9 (15.00%) Windows Server 2008
15 8 (13.33%) SLA
15 8 (13.33%) Linux
15 8 (13.33%) MS Excel
15 8 (13.33%) SQL
15 8 (13.33%) Windows 8
16 7 (11.67%) Exchange Server 2010
16 7 (11.67%) MCP
16 7 (11.67%) WAN
16 7 (11.67%) DHCP
16 7 (11.67%) DNS

2nd Line Support Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (35.00%) MS Exchange
2 7 (11.67%) Exchange Server 2010
3 4 (6.67%) Exchange Server 2003
4 3 (5.00%) Exchange Server 2013
5 2 (3.33%) IIS
5 2 (3.33%) Skype for Business
Applications
1 11 (18.33%) MS Office
2 8 (13.33%) MS Excel
Business Applications
1 1 (1.67%) Dynamics AX
Cloud Services
1 14 (23.33%) Office 365
2 1 (1.67%) Cloud Computing
2 1 (1.67%) Microsoft Azure
Communications & Networking
1 18 (30.00%) TCP/IP
2 15 (25.00%) Firewall
3 10 (16.67%) LAN
4 9 (15.00%) VPN
5 7 (11.67%) DHCP
5 7 (11.67%) DNS
5 7 (11.67%) WAN
6 6 (10.00%) VoIP
7 5 (8.33%) VLAN
8 4 (6.67%) Network Security
9 3 (5.00%) IP Telephony
9 3 (5.00%) PBX
9 3 (5.00%) Skype
9 3 (5.00%) Wireless
10 2 (3.33%) iSCSI
10 2 (3.33%) NAS
10 2 (3.33%) SAN
11 1 (1.67%) Cisco ASA
11 1 (1.67%) SSL
11 1 (1.67%) Wi-Fi
Database & Business Intelligence
1 11 (18.33%) SQL Server
2 3 (5.00%) SQL Server 2005
2 3 (5.00%) SQL Server 2008
General
1 7 (11.67%) Finance
2 4 (6.67%) Manufacturing
3 3 (5.00%) Law
3 3 (5.00%) Telecoms
4 1 (1.67%) Legal
4 1 (1.67%) Marketing
Libraries, Frameworks & Software Standards
1 3 (5.00%) .NET
2 2 (3.33%) CSS
2 2 (3.33%) HTML
2 2 (3.33%) J2EE
Miscellaneous
1 3 (5.00%) Analytical Skills
1 3 (5.00%) iPad
1 3 (5.00%) iPhone
1 3 (5.00%) User Experience
1 3 (5.00%) Video Conferencing
2 2 (3.33%) Driving Licence
2 2 (3.33%) Enterprise Storage
2 2 (3.33%) NHS
2 2 (3.33%) PKI
2 2 (3.33%) Replication
3 1 (1.67%) Management Information System
Operating Systems
1 48 (80.00%) Windows
2 26 (43.33%) Windows Server
3 18 (30.00%) Windows 7
4 9 (15.00%) Windows Server 2008
4 9 (15.00%) Windows Server 2012
5 8 (13.33%) Linux
5 8 (13.33%) Windows 8
6 6 (10.00%) Windows Server 2003
7 4 (6.67%) Windows Phone
7 4 (6.67%) Windows XP
8 3 (5.00%) Unix
8 3 (5.00%) Windows Mobile
9 2 (3.33%) Solaris
9 2 (3.33%) Windows 10
Processes & Methodologies
1 7 (11.67%) Data Protection
2 6 (10.00%) ITIL
3 4 (6.67%) Mentoring
4 3 (5.00%) Mobile Device Management
5 2 (3.33%) CRM
5 2 (3.33%) Data Management
5 2 (3.33%) Migration
5 2 (3.33%) Time Management
6 1 (1.67%) Change Management
6 1 (1.67%) Coaching
6 1 (1.67%) Incident Management
6 1 (1.67%) ITSM
6 1 (1.67%) OO
6 1 (1.67%) Open Source
6 1 (1.67%) Process Improvement
6 1 (1.67%) Root Cause Analysis
6 1 (1.67%) Server Monitoring
6 1 (1.67%) Service Delivery
6 1 (1.67%) Service Management
6 1 (1.67%) Stakeholder Management
Programming Languages
1 8 (13.33%) SQL
2 4 (6.67%) PowerShell
3 3 (5.00%) C++
3 3 (5.00%) Java
4 2 (3.33%) X++
5 1 (1.67%) T-SQL
5 1 (1.67%) VB
Qualifications
1 16 (26.67%) Microsoft Certification
2 7 (11.67%) MCP
3 4 (6.67%) Degree
3 4 (6.67%) MCTS
4 3 (5.00%) MCSA
5 2 (3.33%) CCNA
5 2 (3.33%) Cisco Certification
5 2 (3.33%) MCITP
5 2 (3.33%) MCSE
6 1 (1.67%) A+ Certification
6 1 (1.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (13.33%) SLA
2 1 (1.67%) QA
System Software
1 34 (56.67%) Active Directory
2 18 (30.00%) VMware Infrastructure
3 17 (28.33%) Hyper-V
4 2 (3.33%) Virtual Desktop
4 2 (3.33%) VMware ESX
5 1 (1.67%) XenApp
Systems Management
1 3 (5.00%) Backup Exec
1 3 (5.00%) Perfmon
2 2 (3.33%) NetBackup
2 2 (3.33%) SCCM
Vendors
1 23 (38.33%) Microsoft
2 19 (31.67%) VMware
3 9 (15.00%) Cisco
4 5 (8.33%) HP
4 5 (8.33%) IBM
4 5 (8.33%) Symantec
5 4 (6.67%) Dell
6 3 (5.00%) CheckPoint
6 3 (5.00%) Kaspersky
6 3 (5.00%) Veeam
6 3 (5.00%) Xerox
7 2 (3.33%) Citrix
7 2 (3.33%) CommVault
7 2 (3.33%) EMC
7 2 (3.33%) Google
7 2 (3.33%) Juniper
7 2 (3.33%) NetApp
8 1 (1.67%) Fortinet
8 1 (1.67%) Mitel
8 1 (1.67%) SonicWALL
Maidenhead, Berkshire
EXCELerate
Salary: Up to £50,000 per annum 10% Bonus, Healthcare + Pension
Posted: 9 hours ago
Reading
Hays West And Wales
Salary: £26000.00 - £30000.00 per annum + Benefits
Posted: 3 days ago
Maidenhead, Berkshire
Polar Recruitment
Salary: £23000 - £25000 per annum + Benefits
Posted: Yesterday