The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 106 158 170
Rank change year-on-year
+52 +12
Permanent jobs requiring a 2nd Line Support 113 61 63
As % of all permanent IT jobs located in Berkshire 2.01% 1.11% 1.06%
As % of the Job Titles category 2.17% 1.19% 1.12%
Number of salaries quoted 72 48 42
Average salary £25,000 £30,000 £23,000
Average salary % change year-on-year
-16.66% +30.43%
90% offered a salary of more than £23,000 £22,350 £20,000
10% offered a salary of more than £29,950 £40,000 £32,500
UK excluding London average salary £24,625 £24,500 £25,000
% change year-on-year
+0.51% -2.00%
Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5212 5112 5632
As % of all permanent IT jobs located in Berkshire 92.84% 93.27% 94.37%
Number of salaries quoted 3737 4067 4742
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £25,000 £25,000 £27,500
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
South East

2nd Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Berkshire

2nd Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Salary Trend in Berkshire

2nd Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Berkshire region over the 3 months to 24 July 2014.

2nd Line Support Salary Histogram in Berkshire

2nd Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +9 36 £27,000 -1.81%
Maidenhead - 25 £25,000 -
Bracknell -5 18 - -
Newbury +20 12 £24,000 -17.24%
Slough +1 10 £25,500 -36.25% 2
Wokingham - 1 - -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 24 July 2014, IT jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 120 (72.29%) Windows
2 74 (44.58%) Microsoft
3 57 (34.34%) MS Exchange
4 55 (33.13%) Active Directory
5 46 (27.71%) Windows 7
6 44 (26.51%) MS Excel
7 34 (20.48%) Security Cleared
8 33 (19.88%) Windows Server 2008
8 33 (19.88%) Windows Server 2003
9 32 (19.28%) VMware
9 32 (19.28%) ITIL
10 31 (18.67%) Microsoft Certification
10 31 (18.67%) Exchange Server 2010
11 29 (17.47%) MCP
12 27 (16.27%) SQL
12 27 (16.27%) Windows XP
13 26 (15.66%) SC Cleared
14 24 (14.46%) DV Cleared
15 19 (11.45%) LAN
16 18 (10.84%) WAN
16 18 (10.84%) Exchange Server 2007
17 17 (10.24%) Windows 8
17 17 (10.24%) HP
17 17 (10.24%) Linux
17 17 (10.24%) SQL Server
17 17 (10.24%) Firewall
18 15 (9.04%) Windows Server 2012
19 14 (8.43%) MCTS
19 14 (8.43%) Exchange Server 2003
19 14 (8.43%) Clustering

2nd Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 24 July 2014, IT jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 57 (34.34%) MS Exchange
2 31 (18.67%) Exchange Server 2010
3 18 (10.84%) Exchange Server 2007
4 14 (8.43%) Exchange Server 2003
5 12 (7.23%) Live Communications Server
5 12 (7.23%) Blackberry Enterprise Server
6 9 (5.42%) SharePoint
7 7 (4.22%) Lync
8 6 (3.61%) IIS
9 5 (3.01%) IBM Notes
10 4 (2.41%) SharePoint 2010
11 2 (1.20%) Exchange Server 2013
12 1 (0.60%) K2 blackpearl
12 1 (0.60%) WebSphere
Applications
1 44 (26.51%) MS Excel
2 14 (8.43%) MS Office
3 7 (4.22%) MS Visio
Business Applications
1 4 (2.41%) Sage 200
Cloud Services
1 11 (6.63%) Office 365
2 3 (1.81%) SaaS
3 1 (0.60%) Google Apps
3 1 (0.60%) Cloud Computing
Communications & Networking
1 19 (11.45%) LAN
2 18 (10.84%) WAN
3 17 (10.24%) Firewall
4 14 (8.43%) TCP/IP
5 10 (6.02%) DNS
6 9 (5.42%) VPN
6 9 (5.42%) DHCP
7 8 (4.82%) Internet
7 8 (4.82%) VoIP
8 5 (3.01%) SAN
9 4 (2.41%) Cisco ASA
9 4 (2.41%) Wireless
9 4 (2.41%) MPLS
9 4 (2.41%) Ethernet
9 4 (2.41%) SMS
10 1 (0.60%) FTP
10 1 (0.60%) HTTP
10 1 (0.60%) HTTPS
10 1 (0.60%) DMZ
10 1 (0.60%) Wi-Fi
Database & Business Intelligence
1 17 (10.24%) SQL Server
2 2 (1.20%) SQL Server 2005
3 1 (0.60%) SQL Server 2000
3 1 (0.60%) Oracle Database
3 1 (0.60%) SQL Server 2012
3 1 (0.60%) SQL Server Analysis Services
3 1 (0.60%) SQL Server 2008
3 1 (0.60%) Microsoft Analysis Services
General
1 11 (6.63%) Telecoms
2 9 (5.42%) Finance
3 5 (3.01%) Billing
4 1 (0.60%) Military
4 1 (0.60%) Law
4 1 (0.60%) Legal
4 1 (0.60%) Manufacturing
4 1 (0.60%) German Language
Libraries, Frameworks & Software Standards
1 5 (3.01%) HTML
2 4 (2.41%) XML
3 1 (0.60%) Flash
3 1 (0.60%) CSS
Miscellaneous
1 14 (8.43%) Clustering
2 12 (7.23%) Enterprise Software
2 12 (7.23%) Blackberry
3 4 (2.41%) PDA
4 1 (0.60%) Thin Client
4 1 (0.60%) Data Integration
4 1 (0.60%) Fat Client
4 1 (0.60%) Social Media
4 1 (0.60%) Computer Science
Operating Systems
1 120 (72.29%) Windows
2 46 (27.71%) Windows 7
3 33 (19.88%) Windows Server 2008
3 33 (19.88%) Windows Server 2003
4 27 (16.27%) Windows XP
5 17 (10.24%) Windows 8
5 17 (10.24%) Linux
6 15 (9.04%) Windows Server 2012
7 8 (4.82%) UNIX
8 5 (3.01%) Windows Vista
8 5 (3.01%) Android
9 3 (1.81%) Red Hat Enterprise Linux
10 1 (0.60%) Windows 2000
10 1 (0.60%) AIX
10 1 (0.60%) HPUX
10 1 (0.60%) Solaris
10 1 (0.60%) Mac OS X
10 1 (0.60%) IRIX
10 1 (0.60%) Mac OS
Processes & Methodologies
1 32 (19.28%) ITIL
2 13 (7.83%) Incident Management
2 13 (7.83%) High Availability
3 8 (4.82%) Time Management
4 7 (4.22%) Configuration Management
5 6 (3.61%) Release Management
5 6 (3.61%) Software Deployment
5 6 (3.61%) Security Management
6 5 (3.01%) Disaster Recovery
7 4 (2.41%) Software Distribution
7 4 (2.41%) Infrastructure Management
7 4 (2.41%) Project Management
8 3 (1.81%) Service Management
8 3 (1.81%) Service Delivery
8 3 (1.81%) Network Design
9 2 (1.20%) Web Development
9 2 (1.20%) CRM
10 1 (0.60%) E-Commerce
10 1 (0.60%) ETL
10 1 (0.60%) MVC
Programming Languages
1 27 (16.27%) SQL
2 7 (4.22%) Java
3 2 (1.20%) PowerShell
4 1 (0.60%) Python
4 1 (0.60%) C#
4 1 (0.60%) VBScript
4 1 (0.60%) Google Apps Script
Qualifications
1 34 (20.48%) Security Cleared
2 31 (18.67%) Microsoft Certification
3 29 (17.47%) MCP
4 26 (15.66%) SC Cleared
5 24 (14.46%) DV Cleared
6 14 (8.43%) MCTS
6 14 (8.43%) MCSA
7 11 (6.63%) MCSE
8 7 (4.22%) MCITP
9 6 (3.61%) Degree
10 4 (2.41%) OCA
10 4 (2.41%) Oracle Certification
11 1 (0.60%) Cisco Certification
11 1 (0.60%) CCNP
11 1 (0.60%) CCNA
Quality Assurance & Compliance
1 13 (7.83%) SLA
2 4 (2.41%) ISO/IEC 27001
3 1 (0.60%) QA
System Software
1 55 (33.13%) Active Directory
2 8 (4.82%) vSphere
2 8 (4.82%) VMware ESXi
3 6 (3.61%) VMware Infrastructure
4 4 (2.41%) Hyper-V
5 1 (0.60%) Microsoft App-V
5 1 (0.60%) XenApp
5 1 (0.60%) XenDesktop
Systems Management
1 7 (4.22%) OpenView Configuration Management
2 3 (1.81%) Systems Management Server (SMS)
3 2 (1.20%) SCCM
4 1 (0.60%) OpenView
4 1 (0.60%) Tivoli
4 1 (0.60%) MOM
4 1 (0.60%) NetBackup
4 1 (0.60%) Backup Exec
Vendors
1 74 (44.58%) Microsoft
2 32 (19.28%) VMware
3 17 (10.24%) HP
4 14 (8.43%) Cisco
5 8 (4.82%) Fujitsu
5 8 (4.82%) Symantec
6 6 (3.61%) Salesforce.com
6 6 (3.61%) McAfee
7 5 (3.01%) Oracle
7 5 (3.01%) SAP
7 5 (3.01%) Lotus
8 4 (2.41%) Aruba
8 4 (2.41%) Sophos
8 4 (2.41%) Sage
8 4 (2.41%) Citrix
9 3 (1.81%) Red Hat
10 2 (1.20%) Dell
11 1 (0.60%) IBM
11 1 (0.60%) Apple
11 1 (0.60%) Veritas
Slough
Austin Fraser Limited
Salary: £25000.00 - £26000.00 per annum
Posted: 22 days ago