The statistics below represent IT jobs advertised across the Berkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Second Line Support
Rank 170 170 112
Rank change year-on-year
0 -58
Permanent jobs requiring a 2nd Line Support 42 59 128
As % of all permanent IT jobs located in Berkshire 0.94% 1.15% 2.17%
As % of the Job Titles category 0.98% 1.20% 2.28%
Number of salaries quoted 41 57 78
Median salary £30,000 £25,500 £25,500
Median salary % change year-on-year
+17.64% -
90% offered a salary of more than £22,500 £23,100 £23,000
10% offered a salary of more than £35,000 £45,000 £30,750
UK excluding London median salary £26,000 £25,000 £24,500
% change year-on-year
+4.00% +2.04%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4284 4909 5618
As % of all permanent IT jobs located in Berkshire 96.18% 95.90% 95.24%
Number of salaries quoted 3424 3793 3874
Median salary £50,000 £47,500 £45,000
Median salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £30,000 £26,500 £26,000
10% offered a salary of more than £70,000 £67,500 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Berkshire

2nd Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Salary Trend in Berkshire

2nd Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Berkshire region over the 3 months to 27 August 2016.

2nd Line Support Salary Histogram in Berkshire

2nd Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidenhead 0 14 £32,500 -18.75%
Reading -4 14 £32,500 +30.00% 2
Newbury +1 4 £22,000 +10.00%
Slough +1 3 £25,500 -5.55%
Wokingham - 3 £25,000 - 1
Bracknell - 1 £26,000 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 27 August 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring 2nd Line Support in the job title.

1 90 (81.82%) Windows
2 68 (61.82%) Active Directory
3 43 (39.09%) Windows Server
4 41 (37.27%) Microsoft
5 33 (30.00%) Windows 7
6 31 (28.18%) VMware
7 27 (24.55%) SQL
8 22 (20.00%) MS Office
8 22 (20.00%) Windows Server 2008
9 21 (19.09%) SQL Server
9 21 (19.09%) MS Excel
10 20 (18.18%) Windows 8
10 20 (18.18%) Windows Server 2012
11 18 (16.36%) VMware Infrastructure
12 17 (15.45%) ITIL
13 14 (12.73%) Linux
13 14 (12.73%) MS Exchange
14 13 (11.82%) Windows Server 2003
15 12 (10.91%) Cisco
16 11 (10.00%) Finance
16 11 (10.00%) SLA
16 11 (10.00%) SCCM
16 11 (10.00%) Hyper-V
16 11 (10.00%) Office 365
16 11 (10.00%) Windows 10
17 10 (9.09%) PowerShell
17 10 (9.09%) Windows XP
17 10 (9.09%) MCP
17 10 (9.09%) Microsoft Certification
18 9 (8.18%) Unix

2nd Line Support Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (12.73%) MS Exchange
2 7 (6.36%) IIS
2 7 (6.36%) SharePoint
3 5 (4.55%) Exchange Server 2003
3 5 (4.55%) Exchange Server 2010
3 5 (4.55%) Skype for Business
4 4 (3.64%) Exchange Server 2013
5 3 (2.73%) SharePoint Foundation
6 2 (1.82%) Blackberry Enterprise Server
6 2 (1.82%) Exchange Server 2007
6 2 (1.82%) SharePoint Server
7 1 (0.91%) Apache
Applications
1 22 (20.00%) MS Office
2 21 (19.09%) MS Excel
Business Applications
1 2 (1.82%) SAP Oil and Gas
2 1 (0.91%) Dynamics AX
Cloud Services
1 11 (10.00%) Office 365
2 1 (0.91%) Amazon AWS
2 1 (0.91%) Google Apps
Communications & Networking
1 9 (8.18%) DNS
1 9 (8.18%) LAN
1 9 (8.18%) TCP/IP
2 8 (7.27%) DHCP
2 8 (7.27%) VPN
3 7 (6.36%) SAN
4 6 (5.45%) Firewall
4 6 (5.45%) Skype
4 6 (5.45%) WAN
5 4 (3.64%) Wireless
6 3 (2.73%) NAS
7 2 (1.82%) Internet
7 2 (1.82%) NetScaler
7 2 (1.82%) Wi-Fi
8 1 (0.91%) Extranet
8 1 (0.91%) Fibre Channel
8 1 (0.91%) IP Telephony
8 1 (0.91%) iSCSI
8 1 (0.91%) MPLS
8 1 (0.91%) Unified Communications
Database & Business Intelligence
1 21 (19.09%) SQL Server
2 6 (5.45%) SQL Server 2008
2 6 (5.45%) SQL Server 2012
3 3 (2.73%) SQL Server Reporting Services
4 2 (1.82%) SQL Server 2005
5 1 (0.91%) Oracle Database
Development Applications
1 1 (0.91%) JIRA
General
1 11 (10.00%) Finance
2 7 (6.36%) Manufacturing
3 5 (4.55%) Banking
4 4 (3.64%) Retail
5 3 (2.73%) German Language
5 3 (2.73%) Marketing
5 3 (2.73%) Publishing
6 2 (1.82%) Billing
6 2 (1.82%) Electronics
6 2 (1.82%) Financial Institution
6 2 (1.82%) Law
6 2 (1.82%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (4.55%) Web Services
Miscellaneous
1 7 (6.36%) Smartphone
2 5 (4.55%) Driving Licence
3 3 (2.73%) Fat Client
3 3 (2.73%) Thin Client
4 2 (1.82%) Blackberry
5 1 (0.91%) AS400
5 1 (0.91%) EqualLogic
5 1 (0.91%) iSeries
5 1 (0.91%) PlayStation
5 1 (0.91%) Statistics
Operating Systems
1 90 (81.82%) Windows
2 43 (39.09%) Windows Server
3 33 (30.00%) Windows 7
4 22 (20.00%) Windows Server 2008
5 20 (18.18%) Windows 8
5 20 (18.18%) Windows Server 2012
6 14 (12.73%) Linux
7 13 (11.82%) Windows Server 2003
8 11 (10.00%) Windows 10
9 10 (9.09%) Windows XP
10 9 (8.18%) Unix
11 4 (3.64%) AIX
11 4 (3.64%) HPUX
12 3 (2.73%) IRIX
12 3 (2.73%) Mac OS X
12 3 (2.73%) Solaris
13 2 (1.82%) Android
13 2 (1.82%) Apple iOS
13 2 (1.82%) Mac OS
Processes & Methodologies
1 17 (15.45%) ITIL
2 8 (7.27%) Service Delivery
3 5 (4.55%) Business Intelligence
3 5 (4.55%) Change Management
3 5 (4.55%) Network Management
4 4 (3.64%) Data Analysis
5 3 (2.73%) Escalation Management
5 3 (2.73%) Incident Management
5 3 (2.73%) Security Operations
5 3 (2.73%) Service Management
6 2 (1.82%) Asset Management
6 2 (1.82%) Digital Marketing
6 2 (1.82%) Document Management
6 2 (1.82%) ITSM
6 2 (1.82%) Kalman Filter
6 2 (1.82%) Migration
6 2 (1.82%) Programme Management
6 2 (1.82%) Software Asset Management
6 2 (1.82%) Software Deployment
6 2 (1.82%) Software Distribution
Programming Languages
1 27 (24.55%) SQL
2 10 (9.09%) PowerShell
3 8 (7.27%) JavaScript
3 8 (7.27%) VBScript
4 1 (0.91%) X++
Qualifications
1 10 (9.09%) MCP
1 10 (9.09%) Microsoft Certification
2 6 (5.45%) MOS
3 4 (3.64%) MCSA
4 3 (2.73%) DBS Check
4 3 (2.73%) MCITP
4 3 (2.73%) MCSE
4 3 (2.73%) MCTS
4 3 (2.73%) SC Cleared
4 3 (2.73%) Security Cleared
5 2 (1.82%) CCNA
5 2 (1.82%) Cisco Certification
5 2 (1.82%) Degree
5 2 (1.82%) DV Cleared
6 1 (0.91%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (10.00%) SLA
System Software
1 68 (61.82%) Active Directory
2 18 (16.36%) VMware Infrastructure
3 11 (10.00%) Hyper-V
4 7 (6.36%) VMware ESX
5 6 (5.45%) VMware Workstation
6 5 (4.55%) VMware ESXi
6 5 (4.55%) XenDesktop
7 3 (2.73%) XenApp
8 2 (1.82%) VMware Server
8 2 (1.82%) XenServer
9 1 (0.91%) Samba
9 1 (0.91%) vSphere
9 1 (0.91%) Xen
Systems Management
1 11 (10.00%) SCCM
2 4 (3.64%) Perfmon
3 3 (2.73%) Backup Exec
3 3 (2.73%) DameWare
4 1 (0.91%) Legato
4 1 (0.91%) NetBackup
4 1 (0.91%) Puppet
4 1 (0.91%) Simpana
4 1 (0.91%) Tivoli
4 1 (0.91%) Tivoli Storage Manager
Vendors
1 41 (37.27%) Microsoft
2 31 (28.18%) VMware
3 12 (10.91%) Cisco
4 7 (6.36%) Apple
4 7 (6.36%) Citrix
4 7 (6.36%) Google
4 7 (6.36%) HP
5 6 (5.45%) Veeam
6 4 (3.64%) Sun
7 3 (2.73%) Dell
7 3 (2.73%) Salesforce.com
8 2 (1.82%) arcserve
8 2 (1.82%) Avaya
8 2 (1.82%) IBM
8 2 (1.82%) Oracle
8 2 (1.82%) Samsung
8 2 (1.82%) SAP
8 2 (1.82%) WatchGuard
9 1 (0.91%) Draytek
9 1 (0.91%) ZyXEL
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £0.00 per annum
Posted: 2 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 18 hours ago
Berkshire
ninesharp
Salary: £22000 - £25000 per annum + bonus, pension, health insurance
Posted: 3 days ago
Reading
Hays West And Wales
Salary: £40000.00 - £45000.00 per annum
Posted: 23 days ago