The statistics below represent IT jobs advertised across the Berkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 164 167 117
Rank change year-on-year
+3 -50
Permanent jobs requiring a 2nd Line Support 31 75 119
As % of all permanent IT jobs located in Berkshire 0.76% 1.25% 2.04%
As % of the Job Titles category 0.80% 1.30% 2.12%
Number of salaries quoted 30 70 69
Median salary £27,000 £28,500 £25,400
Median salary % change year-on-year
-5.26% +12.20%
90% offered a salary of more than £23,850 £22,000 £21,000
10% offered a salary of more than £32,500 £50,000 £30,500
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
3877 5765 5612
As % of all permanent IT jobs located in Berkshire 95.19% 96.02% 96.19%
Number of salaries quoted 2980 4709 3847
Median salary £50,000 £48,000 £45,000
Median salary % change year-on-year
+4.16% +6.66%
90% offered a salary of more than £27,000 £28,500 £25,000
10% offered a salary of more than £70,000 £65,000 £67,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Berkshire

2nd Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Salary Trend in Berkshire

2nd Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Berkshire region over the 3 months to 9 December 2016.

2nd Line Support Salary Histogram in Berkshire

2nd Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +35 17 £27,500 +7.84% 1
Slough +20 6 £25,500 -49.00%
Newbury +23 2 £25,000 +1.01%
Bracknell +6 2 £30,000 -
Ascot -5 2 £25,000 +13.63%
Maidenhead -1 1 - -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 9 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring 2nd Line Support in the job title.

1 62 (83.78%) Windows
2 45 (60.81%) Active Directory
3 37 (50.00%) Windows Server
4 27 (36.49%) VMware
5 26 (35.14%) Microsoft
6 24 (32.43%) Windows 7
7 22 (29.73%) VMware Infrastructure
7 22 (29.73%) SQL Server
8 19 (25.68%) MS Office
9 17 (22.97%) Microsoft Certification
9 17 (22.97%) Windows Server 2008
10 16 (21.62%) TCP/IP
11 15 (20.27%) Windows 8
12 14 (18.92%) Windows Server 2012
12 14 (18.92%) Hyper-V
12 14 (18.92%) MCP
13 13 (17.57%) LAN
13 13 (17.57%) Finance
14 12 (16.22%) MS Exchange
15 11 (14.86%) ITIL
15 11 (14.86%) SQL
15 11 (14.86%) Firewall
16 10 (13.51%) Linux
16 10 (13.51%) VPN
17 9 (12.16%) Cisco
18 8 (10.81%) SCCM
18 8 (10.81%) DNS
18 8 (10.81%) HP
18 8 (10.81%) Windows Server 2003
18 8 (10.81%) MS Excel

2nd Line Support Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (16.22%) MS Exchange
2 6 (8.11%) Exchange Server 2010
3 4 (5.41%) Exchange Server 2003
4 3 (4.05%) SharePoint
4 3 (4.05%) SharePoint Foundation
5 2 (2.70%) Skype for Business
6 1 (1.35%) Apache
6 1 (1.35%) Exchange Server 2013
6 1 (1.35%) IIS
Applications
1 19 (25.68%) MS Office
2 8 (10.81%) MS Excel
Business Applications
1 1 (1.35%) Dynamics AX
Cloud Services
1 6 (8.11%) Office 365
2 1 (1.35%) Microsoft Azure
Communications & Networking
1 16 (21.62%) TCP/IP
2 13 (17.57%) LAN
3 11 (14.86%) Firewall
4 10 (13.51%) VPN
5 8 (10.81%) DHCP
5 8 (10.81%) DNS
5 8 (10.81%) WAN
6 6 (8.11%) Skype
6 6 (8.11%) VoIP
7 5 (6.76%) VLAN
7 5 (6.76%) Wireless
8 4 (5.41%) SAN
9 3 (4.05%) PBX
10 2 (2.70%) iSCSI
10 2 (2.70%) NAS
11 1 (1.35%) ADSL
11 1 (1.35%) Cisco ASA
11 1 (1.35%) IP Telephony
11 1 (1.35%) Network Security
11 1 (1.35%) UMTS
Database & Business Intelligence
1 22 (29.73%) SQL Server
2 5 (6.76%) SQL Server 2008
3 3 (4.05%) SQL Server 2005
3 3 (4.05%) SQL Server Reporting Services
4 2 (2.70%) SQL Server 2012
5 1 (1.35%) Oracle Database
General
1 13 (17.57%) Finance
2 5 (6.76%) Law
2 5 (6.76%) Manufacturing
3 4 (5.41%) Banking
4 3 (4.05%) Publishing
4 3 (4.05%) Retail
4 3 (4.05%) Telecoms
5 2 (2.70%) Financial Institution
6 1 (1.35%) German Language
6 1 (1.35%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.35%) .NET
Miscellaneous
1 4 (5.41%) Driving Licence
1 4 (5.41%) Smartphone
2 3 (4.05%) Analytical Skills
2 3 (4.05%) Fat Client
2 3 (4.05%) iPad
2 3 (4.05%) iPhone
2 3 (4.05%) Thin Client
2 3 (4.05%) Video Conferencing
3 2 (2.70%) Enterprise Storage
3 2 (2.70%) NHS
3 2 (2.70%) PKI
3 2 (2.70%) Replication
4 1 (1.35%) AS400
4 1 (1.35%) iSeries
4 1 (1.35%) Management Information System
4 1 (1.35%) PlayStation
Operating Systems
1 62 (83.78%) Windows
2 37 (50.00%) Windows Server
3 24 (32.43%) Windows 7
4 17 (22.97%) Windows Server 2008
5 15 (20.27%) Windows 8
6 14 (18.92%) Windows Server 2012
7 10 (13.51%) Linux
8 8 (10.81%) Windows Server 2003
8 8 (10.81%) Windows XP
9 4 (5.41%) Windows Phone
10 3 (4.05%) Unix
10 3 (4.05%) Windows 10
11 2 (2.70%) AIX
12 1 (1.35%) HPUX
12 1 (1.35%) IRIX
12 1 (1.35%) Mac OS X
12 1 (1.35%) Solaris
12 1 (1.35%) Windows Mobile
Processes & Methodologies
1 11 (14.86%) ITIL
2 5 (6.76%) Data Protection
3 4 (5.41%) Mentoring
4 3 (4.05%) Escalation Management
4 3 (4.05%) Mobile Device Management
4 3 (4.05%) Service Delivery
5 2 (2.70%) Data Management
5 2 (2.70%) Network Management
5 2 (2.70%) Software Delivery
5 2 (2.70%) Time Management
6 1 (1.35%) Business Continuity
6 1 (1.35%) Business Intelligence
6 1 (1.35%) Coaching
6 1 (1.35%) Data Analysis
6 1 (1.35%) Email Migration
6 1 (1.35%) ITSM
6 1 (1.35%) OO
6 1 (1.35%) Process Improvement
6 1 (1.35%) Service Management
Programming Languages
1 11 (14.86%) SQL
2 4 (5.41%) PowerShell
3 2 (2.70%) X++
4 1 (1.35%) C++
4 1 (1.35%) Java
4 1 (1.35%) VB
Qualifications
1 17 (22.97%) Microsoft Certification
2 14 (18.92%) MCP
3 7 (9.46%) MCTS
4 6 (8.11%) MCSA
5 5 (6.76%) MCITP
6 4 (5.41%) MCSE
6 4 (5.41%) MOS
7 3 (4.05%) Degree
8 2 (2.70%) CCNA
8 2 (2.70%) Cisco Certification
9 1 (1.35%) A+ Certification
9 1 (1.35%) DBS Check
9 1 (1.35%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (8.11%) SLA
System Software
1 45 (60.81%) Active Directory
2 22 (29.73%) VMware Infrastructure
3 14 (18.92%) Hyper-V
4 6 (8.11%) VMware ESX
5 4 (5.41%) VMware Workstation
6 2 (2.70%) Virtual Desktop
6 2 (2.70%) VMware Server
6 2 (2.70%) XenDesktop
7 1 (1.35%) XenApp
Systems Management
1 8 (10.81%) SCCM
2 5 (6.76%) Perfmon
3 3 (4.05%) Backup Exec
3 3 (4.05%) DameWare
4 2 (2.70%) NetBackup
5 1 (1.35%) Tivoli
5 1 (1.35%) Tivoli Storage Manager
Vendors
1 27 (36.49%) VMware
2 26 (35.14%) Microsoft
3 9 (12.16%) Cisco
4 8 (10.81%) HP
5 7 (9.46%) Google
6 6 (8.11%) IBM
7 5 (6.76%) Symantec
7 5 (6.76%) Veeam
8 4 (5.41%) Citrix
9 3 (4.05%) Dell
9 3 (4.05%) Kaspersky
9 3 (4.05%) Salesforce.com
9 3 (4.05%) Xerox
10 2 (2.70%) Apple
10 2 (2.70%) CheckPoint
10 2 (2.70%) CommVault
10 2 (2.70%) EMC
10 2 (2.70%) NetApp
10 2 (2.70%) Oracle
11 1 (1.35%) SAP