The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 177 149 159
Rank change year-on-year
-28 +10
Permanent jobs requiring a 2nd Line Support 54 83 70
As % of all permanent IT jobs located in Berkshire 1.05% 1.50% 1.32%
As % of the Job Titles category 1.10% 1.56% 1.37%
Number of salaries quoted 46 58 50
Average salary £27,500 £27,500 £26,000
Average salary % change year-on-year
- +5.76%
90% offered a salary of more than £21,500 £23,500 £22,000
10% offered a salary of more than £50,000 £37,500 £33,100
UK excluding London average salary £25,266 £25,000 £24,000
% change year-on-year
+1.06% +4.16%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4902 5319 5101
As % of all permanent IT jobs located in Berkshire 94.87% 95.91% 95.85%
Number of salaries quoted 4015 3938 3749
Average salary £48,500 £45,000 £45,000
Average salary % change year-on-year
+7.77% -
90% offered a salary of more than £28,500 £25,500 £26,500
10% offered a salary of more than £68,000 £65,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Berkshire

2nd Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Salary Trend in Berkshire

2nd Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Berkshire region over the 3 months to 8 February 2016.

2nd Line Support Salary Histogram in Berkshire

2nd Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidenhead +5 11 £26,500 -3.63% 1
Reading -7 11 £26,000 +6.12% 1
Slough -13 10 £50,000 +63.93%
Bracknell -13 6 £29,000 +18.36%
Wokingham -7 3 - - 1
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 8 February 2016, IT jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 86 (68.80%) Windows
2 71 (56.80%) Active Directory
3 46 (36.80%) Microsoft
4 42 (33.60%) Cisco
5 38 (30.40%) Windows Server
6 35 (28.00%) VMware
7 30 (24.00%) ITIL
8 29 (23.20%) Windows Server 2008
9 28 (22.40%) SLA
10 27 (21.60%) MS Exchange
11 25 (20.00%) TCP/IP
12 24 (19.20%) Windows Server 2012
13 22 (17.60%) Linux
14 21 (16.80%) DNS
15 15 (12.00%) Windows 7
15 15 (12.00%) Windows Server 2003
16 14 (11.20%) DHCP
16 14 (11.20%) Red Hat
16 14 (11.20%) SQL
17 13 (10.40%) MS Office
17 13 (10.40%) CentOS
17 13 (10.40%) Red Hat Enterprise Linux
17 13 (10.40%) Exchange Server 2010
18 12 (9.60%) Firewall
18 12 (9.60%) Wireless
18 12 (9.60%) Driving Licence
19 11 (8.80%) Data Centre
19 11 (8.80%) MCP
19 11 (8.80%) Windows XP
19 11 (8.80%) Google

2nd Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 8 February 2016, IT jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (21.60%) MS Exchange
2 13 (10.40%) Exchange Server 2010
3 5 (4.00%) SharePoint
4 3 (2.40%) Blackberry Enterprise Server
4 3 (2.40%) Exchange Server 2007
5 2 (1.60%) Apache
5 2 (1.60%) Exchange Server 2003
5 2 (1.60%) Exchange Server 2013
6 1 (0.80%) IIS
6 1 (0.80%) Tomcat
Applications
1 13 (10.40%) MS Office
2 7 (5.60%) MS Excel
Business Applications
1 1 (0.80%) Dynamics CRM
1 1 (0.80%) Dynamics GP
Cloud Services
1 6 (4.80%) Amazon AWS
1 6 (4.80%) Google Apps
2 3 (2.40%) Office 365
3 1 (0.80%) Mimecast
3 1 (0.80%) SaaS
Communications & Networking
1 25 (20.00%) TCP/IP
2 21 (16.80%) DNS
3 14 (11.20%) DHCP
4 12 (9.60%) Firewall
4 12 (9.60%) Wireless
5 8 (6.40%) Cisco Nexus
5 8 (6.40%) VoIP
5 8 (6.40%) WAN
6 7 (5.60%) LAN
6 7 (5.60%) SAN
7 6 (4.80%) VPN
8 4 (3.20%) iSCSI
8 4 (3.20%) Unified Communications
9 3 (2.40%) Cisco ASA
9 3 (2.40%) Cisco IPT
9 3 (2.40%) Ethernet
9 3 (2.40%) NAS
10 2 (1.60%) Internet
10 2 (1.60%) MGCP
10 2 (1.60%) SDH
Database & Business Intelligence
1 6 (4.80%) SQL Server
General
1 10 (8.00%) Telecoms
2 5 (4.00%) Finance
3 3 (2.40%) Law
4 2 (1.60%) Manufacturing
5 1 (0.80%) Front Office
5 1 (0.80%) Games
5 1 (0.80%) Legal
5 1 (0.80%) Marketing
5 1 (0.80%) Publishing
5 1 (0.80%) Retail
Libraries, Frameworks & Software Standards
1 6 (4.80%) Web Services
2 1 (0.80%) HTML
Miscellaneous
1 12 (9.60%) Driving Licence
2 11 (8.80%) Data Centre
3 9 (7.20%) Smartphone
4 7 (5.60%) FlexPod
5 3 (2.40%) Analytical Skills
5 3 (2.40%) Blackberry
5 3 (2.40%) Enterprise Storage
5 3 (2.40%) Management Information System
5 3 (2.40%) NHS
5 3 (2.40%) Replication
6 2 (1.60%) Enterprise Cloud
7 1 (0.80%) e-Health
7 1 (0.80%) EPoS
7 1 (0.80%) Life Science
7 1 (0.80%) Microsoft Licensing
7 1 (0.80%) PACS
7 1 (0.80%) PDA
Operating Systems
1 86 (68.80%) Windows
2 38 (30.40%) Windows Server
3 29 (23.20%) Windows Server 2008
4 24 (19.20%) Windows Server 2012
5 22 (17.60%) Linux
6 15 (12.00%) Windows 7
6 15 (12.00%) Windows Server 2003
7 13 (10.40%) CentOS
7 13 (10.40%) Red Hat Enterprise Linux
8 11 (8.80%) Windows XP
9 10 (8.00%) Debian
9 10 (8.00%) Ubuntu
10 7 (5.60%) Windows 8
11 5 (4.00%) Data ONTAP
12 4 (3.20%) Windows 10
13 3 (2.40%) Windows Vista
14 1 (0.80%) Solaris
14 1 (0.80%) Unix
14 1 (0.80%) Windows 2000
14 1 (0.80%) Windows 2000 Server
Processes & Methodologies
1 30 (24.00%) ITIL
2 9 (7.20%) Root Cause Analysis
3 8 (6.40%) Risk Analysis
4 7 (5.60%) Mentoring
4 7 (5.60%) Service Delivery
5 6 (4.80%) DevOps
6 5 (4.00%) People Management
7 4 (3.20%) Coaching
7 4 (3.20%) Incident Management
8 3 (2.40%) Data Protection
8 3 (2.40%) Fault Management
8 3 (2.40%) Network Management
8 3 (2.40%) Performance Management
8 3 (2.40%) Quality Management
8 3 (2.40%) Transition Management
9 2 (1.60%) B2B
9 2 (1.60%) CRM
9 2 (1.60%) Service Management
10 1 (0.80%) E-Commerce
10 1 (0.80%) ERP
Programming Languages
1 14 (11.20%) SQL
2 3 (2.40%) C
3 2 (1.60%) Perl
4 1 (0.80%) C#
4 1 (0.80%) C++
4 1 (0.80%) Java
4 1 (0.80%) PHP
4 1 (0.80%) Python
Qualifications
1 11 (8.80%) MCP
2 9 (7.20%) Microsoft Certification
2 9 (7.20%) MOS
3 8 (6.40%) Degree
3 8 (6.40%) Security Cleared
4 7 (5.60%) SC Cleared
5 6 (4.80%) Cisco Certification
6 5 (4.00%) CCNP
7 4 (3.20%) CCNA
8 2 (1.60%) BC Cleared
8 2 (1.60%) CCVP
9 1 (0.80%) CCA
9 1 (0.80%) CCIE
9 1 (0.80%) Citrix Certification
9 1 (0.80%) ITIL Foundation Certificate
9 1 (0.80%) MCITP
9 1 (0.80%) MCSE
Quality Assurance & Compliance
1 28 (22.40%) SLA
2 1 (0.80%) DICOM
2 1 (0.80%) PCI DSS
2 1 (0.80%) QA
System Software
1 71 (56.80%) Active Directory
2 11 (8.80%) VMware Infrastructure
3 8 (6.40%) vSphere
4 7 (5.60%) VMware ESX
5 6 (4.80%) Hyper-V
5 6 (4.80%) Samba
6 5 (4.00%) Terminal Services
7 3 (2.40%) VMware Workstation
8 1 (0.80%) Firmware
8 1 (0.80%) Microsoft App-V
8 1 (0.80%) XenApp
8 1 (0.80%) XenDesktop
8 1 (0.80%) XenServer
Systems Management
1 8 (6.40%) SCCM
2 7 (5.60%) Cisco UCCX
3 6 (4.80%) Puppet
4 5 (4.00%) Cisco CUCM
5 1 (0.80%) CiscoWorks
5 1 (0.80%) EdgeSight
5 1 (0.80%) NetBackup
5 1 (0.80%) SCOM
Vendors
1 46 (36.80%) Microsoft
2 42 (33.60%) Cisco
3 35 (28.00%) VMware
4 14 (11.20%) Red Hat
5 11 (8.80%) Google
6 10 (8.00%) NetApp
7 7 (5.60%) Dell
7 7 (5.60%) HP
8 6 (4.80%) CheckPoint
9 5 (4.00%) Juniper
9 5 (4.00%) Nortel
10 4 (3.20%) Citrix
10 4 (3.20%) IBM
11 3 (2.40%) Acronis
11 3 (2.40%) Dell KACE
11 3 (2.40%) Trend Micro
12 2 (1.60%) Apple
12 2 (1.60%) Ciena
12 2 (1.60%) Ericsson
12 2 (1.60%) Huawei
Maidenhead, Berkshire
Talent International
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Wokingham, Berkshire
Reed Technology
Salary: £24000 - £27000 per annum
Posted: 4 days ago
Newbury, Berkshire
Oscar
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Berkshire
Nigel Frank International Ltd
Salary: £35000 - £45000 per annum + Bonus / Healthcare / Certifications
Posted: 5 days ago
Berkshire
Hays Specialist Recruitment
Salary: £18000.00 - £22000.00 per annum + Benefits
Posted: 10 days ago