The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 143 150 164
Rank change year-on-year
+7 +14
Permanent jobs requiring a 2nd Line Support 80 70 59
As % of all permanent IT jobs located in Berkshire 1.46% 1.31% 1.13%
As % of the Job Titles category 1.55% 1.39% 1.21%
Number of salaries quoted 53 51 44
Average salary £27,000 £26,500 £35,000
Average salary % change year-on-year
+1.88% -24.28%
90% offered a salary of more than £23,200 £22,000 £22,000
10% offered a salary of more than £37,500 £35,000 £40,000
UK excluding London average salary £25,000 £25,000 £24,075
% change year-on-year
- +3.84%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5162 5023 4894
As % of all permanent IT jobs located in Berkshire 94.20% 93.66% 93.72%
Number of salaries quoted 3797 3715 4080
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £28,500
10% offered a salary of more than £67,500 £62,500 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Berkshire

2nd Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Berkshire region.

2nd Line Support Salary Trend in Berkshire

2nd Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Berkshire region over the 3 months to 27 January 2015.

2nd Line Support Salary Histogram in Berkshire

2nd Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell +9 28 £24,500 -9.25%
Reading -3 19 £25,250 +3.06% 1
Slough +6 18 £30,500 +25.77% 1
Maidenhead +7 7 £27,500 +3.77%
Newbury -12 4 £29,000 +11.53%
Wokingham - 1 - - 1
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 27 January 2015, IT jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 176 (86.70%) Windows
2 112 (55.17%) Microsoft
3 89 (43.84%) Active Directory
4 81 (39.90%) Security Cleared
5 74 (36.45%) MS Exchange
6 70 (34.48%) DV Cleared
7 63 (31.03%) HP
8 61 (30.05%) MS Excel
9 59 (29.06%) Release Management
10 54 (26.60%) Windows Server 2003
11 53 (26.11%) Fujitsu
12 48 (23.65%) SC Cleared
13 47 (23.15%) Exchange Server 2010
13 47 (23.15%) Windows XP
14 43 (21.18%) VMware
15 42 (20.69%) Windows 7
16 41 (20.20%) Software Deployment
17 40 (19.70%) OpenView Configuration Management
17 40 (19.70%) McAfee
18 39 (19.21%) Exchange Server 2003
19 38 (18.72%) Software Distribution
20 36 (17.73%) Sophos
20 36 (17.73%) Systems Management Server (SMS)
20 36 (17.73%) ITIL
21 35 (17.24%) MS Office
21 35 (17.24%) Telecoms
22 34 (16.75%) Clustering
22 34 (16.75%) High Availability
22 34 (16.75%) Windows 2000 Server
23 33 (16.26%) Blackberry

2nd Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 27 January 2015, IT jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 74 (36.45%) MS Exchange
2 47 (23.15%) Exchange Server 2010
3 39 (19.21%) Exchange Server 2003
4 30 (14.78%) Blackberry Enterprise Server
4 30 (14.78%) Live Communications Server
5 21 (10.34%) Exchange Server 2007
6 10 (4.93%) Exchange Server 2013
7 5 (2.46%) IBM Notes
8 4 (1.97%) Lync
8 4 (1.97%) SharePoint
9 2 (0.99%) Lotus Domino
10 1 (0.49%) Apache
10 1 (0.49%) Tomcat
Applications
1 61 (30.05%) MS Excel
2 35 (17.24%) MS Office
3 6 (2.96%) MS Visio
4 3 (1.48%) Spreadsheet
5 2 (0.99%) MS Project
Business Applications
1 2 (0.99%) Dynamics NAV
2 1 (0.49%) Nortel Periphonics
Cloud Services
1 8 (3.94%) Office 365
2 4 (1.97%) Amazon AWS
2 4 (1.97%) SaaS
2 4 (1.97%) Google Apps
3 1 (0.49%) Cloud Computing
Communications & Networking
1 25 (12.32%) TCP/IP
1 25 (12.32%) Firewall
2 16 (7.88%) Internet
2 16 (7.88%) WAN
3 14 (6.90%) DNS
4 13 (6.40%) LAN
5 11 (5.42%) SAN
6 10 (4.93%) Ethernet
7 8 (3.94%) VoIP
7 8 (3.94%) DHCP
7 8 (3.94%) Cisco ASA
8 7 (3.45%) Cisco Nexus
8 7 (3.45%) VPN
9 6 (2.96%) ISDN
9 6 (2.96%) FCoE
9 6 (2.96%) Fibre Channel
10 4 (1.97%) SMS
10 4 (1.97%) RTP
11 3 (1.48%) PBX
12 2 (0.99%) DSL
Database & Business Intelligence
1 15 (7.39%) SQL Server
2 2 (0.99%) Crystal Reports
2 2 (0.99%) SQL Server Reporting Services
2 2 (0.99%) SQL Server 2005
2 2 (0.99%) MySQL
3 1 (0.49%) QlikView
3 1 (0.49%) SQL Server Analysis Services
3 1 (0.49%) SQL Server 2008
3 1 (0.49%) MS Access
3 1 (0.49%) SQL Server 2000
3 1 (0.49%) Microsoft Analysis Services
Development Applications
1 1 (0.49%) Team Foundation Server
General
1 35 (17.24%) Telecoms
2 32 (15.76%) Finance
2 32 (15.76%) Retail
3 1 (0.49%) Back Office
3 1 (0.49%) Advertising
Libraries, Frameworks & Software Standards
1 7 (3.45%) .NET
2 4 (1.97%) Web Services
3 1 (0.49%) Flash
3 1 (0.49%) HTML
Miscellaneous
1 34 (16.75%) Clustering
2 33 (16.26%) Blackberry
3 21 (10.34%) Replication
4 11 (5.42%) Enterprise Software
5 8 (3.94%) Mathematics
6 6 (2.96%) FlexPod
6 6 (2.96%) e-Health
7 4 (1.97%) Analytical Skills
8 3 (1.48%) EPoS
9 2 (0.99%) Thin Client
9 2 (0.99%) PDA
9 2 (0.99%) Client/Server
9 2 (0.99%) Mobile App
9 2 (0.99%) Fat Client
10 1 (0.49%) Open Source
10 1 (0.49%) Social Media
10 1 (0.49%) User Experience
10 1 (0.49%) Data Protection Act
10 1 (0.49%) Smartphone
10 1 (0.49%) Performance Metrics
Operating Systems
1 176 (86.70%) Windows
2 54 (26.60%) Windows Server 2003
3 47 (23.15%) Windows XP
4 42 (20.69%) Windows 7
5 34 (16.75%) Windows 2000 Server
6 29 (14.29%) Windows Server 2008
7 28 (13.79%) Linux
8 18 (8.87%) Windows Server 2012
9 14 (6.90%) Windows 8
10 8 (3.94%) VMS
10 8 (3.94%) UNIX
11 6 (2.96%) Windows Vista
11 6 (2.96%) Android
12 5 (2.46%) Apple iOS
13 2 (0.99%) Mac OS
Processes & Methodologies
1 59 (29.06%) Release Management
2 41 (20.20%) Software Deployment
3 38 (18.72%) Software Distribution
4 36 (17.73%) ITIL
5 34 (16.75%) High Availability
6 15 (7.39%) Incident Management
7 9 (4.43%) Root Cause Analysis
7 9 (4.43%) Change Management
8 8 (3.94%) Time Management
9 7 (3.45%) Mentoring
9 7 (3.45%) Coaching
10 6 (2.96%) Problem Management
10 6 (2.96%) Risk Analysis
10 6 (2.96%) Configuration Management
11 4 (1.97%) Mobile Device Management
11 4 (1.97%) DevOps
12 3 (1.48%) Service Delivery
12 3 (1.48%) Asset Management
13 2 (0.99%) Logistics
13 2 (0.99%) Service Management
Programming Languages
1 15 (7.39%) SQL
2 6 (2.96%) C#
3 4 (1.97%) C++
3 4 (1.97%) Java
4 2 (0.99%) VB.NET
5 1 (0.49%) C
5 1 (0.49%) VB
5 1 (0.49%) JavaScript
Qualifications
1 81 (39.90%) Security Cleared
2 70 (34.48%) DV Cleared
3 48 (23.65%) SC Cleared
4 27 (13.30%) Microsoft Certification
5 18 (8.87%) MCSE
6 11 (5.42%) MCP
7 10 (4.93%) MCITP
7 10 (4.93%) CCNA
7 10 (4.93%) Cisco Certification
8 9 (4.43%) Degree
8 9 (4.43%) MCTS
9 7 (3.45%) MCSA
10 6 (2.96%) ITIL Foundation Certificate
11 4 (1.97%) CNE
11 4 (1.97%) Novell Certification
11 4 (1.97%) VMware Certified Professional (VCP)
11 4 (1.97%) CCVP
12 1 (0.49%) MOS
12 1 (0.49%) A+ Certification
Quality Assurance & Compliance
1 31 (15.27%) SLA
2 6 (2.96%) PCI DSS
System Software
1 89 (43.84%) Active Directory
2 28 (13.79%) VMware Infrastructure
3 15 (7.39%) vSphere
4 9 (4.43%) Hyper-V
5 4 (1.97%) Samba
6 3 (1.48%) VMware ESX
7 1 (0.49%) VMware Workstation
7 1 (0.49%) VMware Server
7 1 (0.49%) XenApp
7 1 (0.49%) VMware ESXi
Systems Management
1 40 (19.70%) OpenView Configuration Management
2 36 (17.73%) Systems Management Server (SMS)
3 30 (14.78%) SCCM
4 24 (11.82%) SCOM
5 8 (3.94%) HP Data Protector
6 4 (1.97%) Puppet
7 1 (0.49%) Cisco IPCC
7 1 (0.49%) Backup Exec
Vendors
1 112 (55.17%) Microsoft
2 63 (31.03%) HP
3 53 (26.11%) Fujitsu
4 43 (21.18%) VMware
5 40 (19.70%) McAfee
6 36 (17.73%) Sophos
7 25 (12.32%) Cisco
8 12 (5.91%) Oracle
9 9 (4.43%) Dell
10 8 (3.94%) IBM
10 8 (3.94%) SonicWALL
11 7 (3.45%) Citrix
12 6 (2.96%) CA
12 6 (2.96%) NetApp
12 6 (2.96%) Symantec
13 5 (2.46%) Google
13 5 (2.46%) Novell
13 5 (2.46%) Lotus
14 4 (1.97%) Salesforce.com
15 2 (0.99%) Apple
Wokingham, Berkshire
Nationwide People Ltd
Salary: £22000 - £33000 Per Annum + Good Benefits
Posted: 21 hours ago
Berkshire
Lorien Resourcing
Salary: Benefits Package
Posted: 3 days ago
Slough
Hays IT - Uk Posting account
Salary: £25000.00 - £32000.00 per annum
Posted: 7 days ago
Reading
Austin Fraser Limited
Salary: £18000 - £28000 per annum + training, bonuses
Posted: 20 days ago