Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the 2nd Line Support role in IT jobs within the Berkshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 4 December 2008 with a comparison to the same period last year.

 Second Line Support
Location
3 months to
4 Dec 2008
Same period last year
Rank173175
Rank change on same period last yearUp+2
Matching permanent IT job ads57106
As % of all UK permanent IT job ads sampled0.039 %0.048 %
As % of the category below0.794 %0.944 %
Salaries quoted5497
Average minimum salary£27,696£23,753
Average salary£29,687£25,975
% change on same period last year+14.29 %
Average maximum salary£31,679£28,197
UK excluding London average salary£25,345£24,989
% change on same period last year+1.42 %
Berkshire IT Job Market, Job TitlesJob Titles
Berkshire
Matching permanent IT job ads717911233
As % of all UK permanent IT job ads sampled4.860 %5.105 %
Salaries quoted59779197
Average minimum salary£38,762£38,242
Average salary£42,139£41,904
% change on same period last year+0.56 %
Average maximum salary£45,516£45,566
UK excluding London average salary£38,498£39,065
% change on same period last year-1.44 %
2nd Line Support South East2nd Line Support
South East

2nd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 2nd Line Support across the Berkshire region as a proportion of the total demand within the Job Titles category.

Berkshire 2nd Line Support Demand Trend

2nd Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Berkshire region.

Berkshire 2nd Line Support Salary Trend

2nd Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 2nd Line Support across the Berkshire region over the 3 months to 4 December 2008.

Berkshire 2nd Line Support Salary Histogram

2nd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Berkshire region over the 3 months to 4 December 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
ReadingDown-526£29,154+14.04 %
SloughUp+611£36,000+56.52 %
NewburyDown-23£25,000-3.10 %
BracknellUp+232£36,000+23.28 %
AscotNew entry-1£28,000-
MaidenheadUp+291--
2nd Line Support South East2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 4 December 2008, IT jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1168 (73.68 %)Windows
2109 (47.81 %)TCP/IP
378 (34.21 %)Active Directory
459 (25.88 %)LAN
555 (24.12 %)WAN
654 (23.68 %)UNIX
751 (22.37 %)Microsoft Certification
848 (21.05 %)Firewall
848 (21.05 %)Windows Server 2003
947 (20.61 %)Cisco
1044 (19.30 %)MS Exchange
1143 (18.86 %)MCSE
1242 (18.42 %)German Language
1337 (16.23 %)MS Office
1337 (16.23 %)Microsoft
1436 (15.79 %)MS Excel
1533 (14.47 %)Exchange Server 2003
1628 (12.28 %)HP
1725 (10.96 %)Windows XP
1725 (10.96 %)MCP
1725 (10.96 %)Exchange Server 2000
1824 (10.53 %)Windows 2000
1922 (9.649 %)ITIL
2020 (8.772 %)French Language
2020 (8.772 %)Network Security
2119 (8.333 %)SQL
2218 (7.895 %)CCNA
2218 (7.895 %)Cisco Certification
2317 (7.456 %)Internet
2317 (7.456 %)Windows 2000 Server

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 4 December 2008, IT jobs across the Berkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Berkshire IT Job Market, Application DevelopmentApplication Development
13 (1.316 %)WebServices
22 (0.877 %)Hibernate
22 (0.877 %)Spring
22 (0.877 %)WebSphere
22 (0.877 %)HTML
22 (0.877 %).NET
22 (0.877 %)J2EE
22 (0.877 %)JSP
22 (0.877 %)Struts
31 (0.439 %)SOAP
31 (0.439 %)XML
31 (0.439 %)XSL
Berkshire IT Job Market, Application PlatformsApplication Platforms
144 (19.30 %)MS Exchange
233 (14.47 %)Exchange Server 2003
325 (10.96 %)Exchange Server 2000
43 (1.316 %)IIS
43 (1.316 %)Lotus Notes
43 (1.316 %)SharePoint
52 (0.877 %)LiveLink
52 (0.877 %)Exchange Server 2007
61 (0.439 %)WebLogic
Berkshire IT Job Market, ApplicationsApplications
137 (16.23 %)MS Office
236 (15.79 %)MS Excel
32 (0.877 %)MS Project
Berkshire IT Job Market, Communications & NetworkingCommunications & Networking
1109 (47.81 %)TCP/IP
259 (25.88 %)LAN
355 (24.12 %)WAN
448 (21.05 %)Firewall
520 (8.772 %)Network Security
617 (7.456 %)Internet
711 (4.825 %)DHCP
88 (3.509 %)DNS
97 (3.070 %)VPN
97 (3.070 %)Wireless
106 (2.632 %)802.11
106 (2.632 %)PBX
115 (2.193 %)SAN
115 (2.193 %)Intrusion Detection
124 (1.754 %)LDAP
124 (1.754 %)Ethernet
133 (1.316 %)VoIP
133 (1.316 %)ISDN
133 (1.316 %)VLAN
133 (1.316 %)Gigabit Ethernet
Berkshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
111 (4.825 %)SQL Server
23 (1.316 %)SQL Server 2000
23 (1.316 %)SQL Server 2005
32 (0.877 %)SQL Server Integration Services
32 (0.877 %)MS Access
32 (0.877 %)DTS
Berkshire IT Job Market, Development ApplicationsDevelopment Applications
16 (2.632 %)MSI
Berkshire IT Job Market, GeneralGeneral
19 (3.947 %)Finance
27 (3.070 %)Education
35 (2.193 %)Pensions
35 (2.193 %)Auditing
43 (1.316 %)Pharmaceutical
43 (1.316 %)Retail
52 (0.877 %)Multimedia
52 (0.877 %)Games
52 (0.877 %)Government
52 (0.877 %)Legal
61 (0.439 %)Manufacturing
61 (0.439 %)Electric
61 (0.439 %)Banking
61 (0.439 %)Investment Banking
61 (0.439 %)Marketing
Berkshire IT Job Market, MiscellaneousMiscellaneous
142 (18.42 %)German Language
220 (8.772 %)French Language
311 (4.825 %)Blackberry
47 (3.070 %)Computer Science
54 (1.754 %)PDA
61 (0.439 %)Web 2.0
61 (0.439 %)Client/Server
61 (0.439 %)EPoS
Berkshire IT Job Market, Operating SystemsOperating Systems
1168 (73.68 %)Windows
254 (23.68 %)UNIX
348 (21.05 %)Windows Server 2003
425 (10.96 %)Windows XP
524 (10.53 %)Windows 2000
617 (7.456 %)Windows 2000 Server
714 (6.140 %)Linux
87 (3.070 %)Solaris
87 (3.070 %)Windows Vista
94 (1.754 %)Windows NT
101 (0.439 %)Windows Server 2008
Berkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
122 (9.649 %)ITIL
28 (3.509 %)Security Cleared
35 (2.193 %)Service Delivery
43 (1.316 %)DV Cleared
52 (0.877 %)PRINCE
52 (0.877 %)Disaster Recovery
52 (0.877 %)Document Management
52 (0.877 %)Web Development
61 (0.439 %)Email Marketing
61 (0.439 %)Time Management
61 (0.439 %)CRM
61 (0.439 %)ERP
61 (0.439 %)Business Intelligence
Berkshire IT Job Market, Programming LanguagesProgramming Languages
119 (8.333 %)SQL
24 (1.754 %)PL/SQL
33 (1.316 %)Java
42 (0.877 %)JavaScript
42 (0.877 %)Shell Script
Berkshire IT Job Market, QualificationsQualifications
151 (22.37 %)Microsoft Certification
243 (18.86 %)MCSE
325 (10.96 %)MCP
418 (7.895 %)CCNA
418 (7.895 %)Cisco Certification
517 (7.456 %)Degree
616 (7.018 %)MOS
76 (2.632 %)A+ Certification
84 (1.754 %)MCSA
92 (0.877 %)CCNP
92 (0.877 %)MCDST
101 (0.439 %)ITIL Certification
101 (0.439 %)Network+ Certification
101 (0.439 %)CCSA
101 (0.439 %)CCVP
101 (0.439 %)CCSE
101 (0.439 %)CCSP
101 (0.439 %)CISSP
101 (0.439 %)RHCE
Berkshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
115 (6.579 %)SLA
26 (2.632 %)ISO9001
31 (0.439 %)QA
Berkshire IT Job Market, System SoftwareSystem Software
178 (34.21 %)Active Directory
210 (4.386 %)Backup Exec
33 (1.316 %)MetaFrame
42 (0.877 %)Terminal Services
42 (0.877 %)VMware Infrastructure
Berkshire IT Job Market, Systems ManagementSystems Management
18 (3.509 %)Systems Management Server (SMS)
24 (1.754 %)WSUS
32 (0.877 %)SCCM
32 (0.877 %)Norton AntiVirus
32 (0.877 %)MIMEsweeper
41 (0.439 %)DameWare
41 (0.439 %)Netcool
41 (0.439 %)Tivoli
41 (0.439 %)Tivoli Storage Manager
41 (0.439 %)MOM
Berkshire IT Job Market, VendorsVendors
147 (20.61 %)Cisco
237 (16.23 %)Microsoft
328 (12.28 %)HP
413 (5.702 %)CheckPoint
512 (5.263 %)Juniper
611 (4.825 %)Altiris
710 (4.386 %)Blue Coat
710 (4.386 %)Citrix
87 (3.070 %)LANDesk
96 (2.632 %)Nokia
104 (1.754 %)Oracle
113 (1.316 %)IBM
113 (1.316 %)Novell
113 (1.316 %)Lotus
122 (0.877 %)Open Text
122 (0.877 %)VMware
122 (0.877 %)VERITAS
122 (0.877 %)SGI
122 (0.877 %)Symantec
131 (0.439 %)Websense