The table below looks at the statistics for the Customer Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Analyst in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Customer Support Analyst
Rank - - 187
Permanent jobs requiring a Customer Support Analyst 0 0 1
As % of all permanent IT jobs located in Manchester - - 0.024%
As % of the Job Titles category - - 0.025%
Number of salaries quoted 0 0 1
Average salary - - £19,000
UK excluding London average salary £22,500 £22,500 £19,000
% change year-on-year
- +18.42%
Customer Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3462 3772 3961
As % of all permanent IT jobs located in Manchester 95.69% 95.04% 95.45%
Number of salaries quoted 2824 3138 3420
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Customer Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Customer Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Customer Support Analyst Jobs Demand Trend in Manchester

Customer Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Analyst across the Manchester region.

Customer Support Analyst Salary Trend in Manchester

Customer Support Analyst
Top 10 Related IT Skills in Manchester

For the 6 months to 28 April 2015, IT jobs across the Manchester region that cited Customer Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title.

1 1 (100.00%) PL/SQL
1 1 (100.00%) SQL
1 1 (100.00%) Oracle
1 1 (100.00%) Crystal Reports
1 1 (100.00%) MS Office
1 1 (100.00%) HND
1 1 (100.00%) UNIX
1 1 (100.00%) Oracle Reports
1 1 (100.00%) ISO 9000
1 1 (100.00%) Software Testing

Customer Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 28 April 2015, IT jobs across the Manchester region that cited Customer Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 1 (100.00%) MS Office
Database & Business Intelligence
1 1 (100.00%) Crystal Reports
1 1 (100.00%) Oracle Reports
Operating Systems
1 1 (100.00%) UNIX
Processes & Methodologies
1 1 (100.00%) Software Testing
Programming Languages
1 1 (100.00%) PL/SQL
1 1 (100.00%) SQL
Qualifications
1 1 (100.00%) HND
Quality Assurance & Compliance
1 1 (100.00%) ISO 9000
Vendors
1 1 (100.00%) Oracle