The first table below looks at the demand for the Customer Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Customer Support Analyst
Rank 187 174 -
Rank change year-on-year
-13 -
Permanent jobs requiring a Customer Support Analyst 2 1 0
As % of all permanent IT jobs located in Manchester 0.049% 0.027% -
As % of the Job Titles category 0.051% 0.028% -
Number of salaries quoted 2 1 0
Average salary £19,000 £16,000 -
Average salary % change year-on-year
+18.75% -
UK excluding London average salary £19,000 £23,500 £27,500
% change year-on-year
-19.14% -14.54%
All Job Titles
Manchester
Permanent IT job ads with a match in the
Job Titles category
3893 3511 3865
As % of all permanent IT jobs located in Manchester 95.58% 96.40% 95.95%
Number of salaries quoted 3363 3119 3535
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £23,000 £21,850
10% offered a salary of more than £50,000 £56,500 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Customer Support Analyst
North West

Customer Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Customer Support Analyst across the Manchester region as a proportion of the total demand within the Job Titles category.

Manchester Customer Support Analyst Jobs Demand Trend

Customer Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Analyst across the Manchester region.

Manchester Customer Support Analyst Salary Trend

Customer Support Analyst
Top 1 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Manchester region that cited Customer Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title.

1 2 (100.00%) ITIL

Customer Support Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Manchester region that cited Customer Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title. Up to 20 skills are shown per category.

Processes & Methodologies
1 2 (100.00%) ITIL