The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 174 179 168
Rank change year-on-year
+5 -11
Permanent jobs requiring a Help Desk Analyst 10 8 7
As % of all permanent IT jobs located in Manchester 0.25% 0.19% 0.19%
As % of the Job Titles category 0.27% 0.20% 0.20%
Number of salaries quoted 8 6 7
Average salary £24,000 £18,250 £19,000
Average salary % change year-on-year
+31.50% -3.94%
90% offered a salary of more than £18,000 £16,750 £16,000
10% offered a salary of more than £26,500 £25,000 £21,500
UK excluding London average salary £21,000 £19,500 £21,000
% change year-on-year
+7.69% -7.14%
Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3723 4008 3587
As % of all permanent IT jobs located in Manchester 94.30% 95.41% 96.04%
Number of salaries quoted 3044 3479 3186
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £22,500 £23,500 £22,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
Help Desk Analyst
North West

Help Desk Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Manchester

Help Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Manchester region.

Help Desk Analyst Salary Trend in Manchester

Help Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Manchester region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale - 2 £26,000 -
Stockport - 1 - -
Help Desk Analyst
North West

Help Desk Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 11 July 2014, IT jobs across the Manchester region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 18 (64.29%) Active Directory
2 12 (42.86%) Citrix
3 11 (39.29%) ITIL
3 11 (39.29%) Windows
4 10 (35.71%) Microsoft
5 8 (28.57%) VMware
5 8 (28.57%) VMware Infrastructure
6 7 (25.00%) Microsoft Certification
6 7 (25.00%) MCP
7 5 (17.86%) MS Office
7 5 (17.86%) MS Excel
8 4 (14.29%) MS Exchange
8 4 (14.29%) Change Management
8 4 (14.29%) MCDST
8 4 (14.29%) Incident Management
9 3 (10.71%) Exchange Server 2010
9 3 (10.71%) SLA
9 3 (10.71%) Windows Server 2008
9 3 (10.71%) Benchmarking
10 2 (7.14%) Salesforce.com
10 2 (7.14%) Firewall
10 2 (7.14%) Publishing
10 2 (7.14%) CRM
10 2 (7.14%) SQL
10 2 (7.14%) .NET
10 2 (7.14%) Crystal Reports
10 2 (7.14%) Video Conferencing
10 2 (7.14%) Data Protection
10 2 (7.14%) Windows Server 2012
10 2 (7.14%) Exchange Server 2013

Help Desk Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 11 July 2014, IT jobs across the Manchester region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.29%) MS Exchange
2 3 (10.71%) Exchange Server 2010
3 2 (7.14%) Exchange Server 2013
Applications
1 5 (17.86%) MS Office
1 5 (17.86%) MS Excel
2 1 (3.57%) MS Visio
2 1 (3.57%) AutoCAD
2 1 (3.57%) MS PowerPoint
2 1 (3.57%) Revit
2 1 (3.57%) SketchUp
Business Applications
1 2 (7.14%) Dynamics CRM
Communications & Networking
1 2 (7.14%) Firewall
2 1 (3.57%) VPN
2 1 (3.57%) SAN
Database & Business Intelligence
1 2 (7.14%) Crystal Reports
General
1 2 (7.14%) Publishing
Libraries, Frameworks & Software Standards
1 2 (7.14%) .NET
2 1 (3.57%) .NET Framework
Miscellaneous
1 2 (7.14%) Video Conferencing
2 1 (3.57%) Data Protection Act
2 1 (3.57%) Computer Science
Operating Systems
1 11 (39.29%) Windows
2 3 (10.71%) Windows Server 2008
3 2 (7.14%) Windows Server 2012
4 1 (3.57%) Windows 7
4 1 (3.57%) Windows Server 2003
Processes & Methodologies
1 11 (39.29%) ITIL
2 4 (14.29%) Change Management
2 4 (14.29%) Incident Management
3 3 (10.71%) Benchmarking
4 2 (7.14%) Data Protection
4 2 (7.14%) CRM
5 1 (3.57%) Logistics
5 1 (3.57%) Software Deployment
Programming Languages
1 2 (7.14%) SQL
2 1 (3.57%) VB
2 1 (3.57%) C#
Qualifications
1 7 (25.00%) MCP
1 7 (25.00%) Microsoft Certification
2 4 (14.29%) MCDST
3 2 (7.14%) Degree
4 1 (3.57%) MCTS
4 1 (3.57%) MCITP
4 1 (3.57%) MCSE
4 1 (3.57%) CCNA
4 1 (3.57%) Cisco Certification
Quality Assurance & Compliance
1 3 (10.71%) SLA
System Software
1 18 (64.29%) Active Directory
2 8 (28.57%) VMware Infrastructure
Systems Management
1 1 (3.57%) SCCM
1 1 (3.57%) SCSM
Vendors
1 12 (42.86%) Citrix
2 10 (35.71%) Microsoft
3 8 (28.57%) VMware
4 2 (7.14%) Salesforce.com
5 1 (3.57%) Adobe