The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 178 169 184
Rank change year-on-year
-9 +15
Permanent jobs requiring a Help Desk Analyst 14 8 9
As % of all permanent IT jobs located in Manchester 0.33% 0.22% 0.21%
As % of the Job Titles category 0.35% 0.23% 0.22%
Number of salaries quoted 12 8 9
Average salary £19,750 £22,000 £22,348
Average salary % change year-on-year
-10.22% -1.55%
90% offered a salary of more than £19,500 £17,550 £18,800
10% offered a salary of more than £21,500 £22,000 £22,378
UK excluding London average salary £20,500 £21,000 £19,500
% change year-on-year
-2.38% +7.69%
Help Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3960 3525 4178
As % of all permanent IT jobs located in Manchester 94.49% 94.86% 96.67%
Number of salaries quoted 3416 3074 3749
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £24,000 £23,000
10% offered a salary of more than £55,000 £51,500 £51,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Manchester

Help Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Manchester region.

Help Desk Analyst Salary Trend in Manchester

Help Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Manchester region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport -4 8 £20,250 +12.50%
Help Desk Analyst
North West

Help Desk Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 24 December 2014, IT jobs across the Manchester region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 18 (90.00%) Windows
2 16 (80.00%) Active Directory
3 13 (65.00%) Microsoft
4 11 (55.00%) ITIL
5 10 (50.00%) MS Office
5 10 (50.00%) SLA
6 9 (45.00%) MS Excel
7 8 (40.00%) Citrix
7 8 (40.00%) Windows Server 2003
8 7 (35.00%) LAN
8 7 (35.00%) WAN
9 6 (30.00%) MCP
9 6 (30.00%) Windows XP
9 6 (30.00%) MS Exchange
9 6 (30.00%) TCP/IP
9 6 (30.00%) VMware
10 5 (25.00%) SQL Server
10 5 (25.00%) ITIL Certification
10 5 (25.00%) Exchange Server 2007
10 5 (25.00%) Windows Server 2008
10 5 (25.00%) Exchange Server 2010
10 5 (25.00%) Windows Server 2012
11 4 (20.00%) MetaFrame
11 4 (20.00%) Wi-Fi
11 4 (20.00%) Incident Management
12 3 (15.00%) MCSA
12 3 (15.00%) VoIP
12 3 (15.00%) Microsoft Certification
12 3 (15.00%) MCITP
12 3 (15.00%) VMware Infrastructure

Help Desk Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 24 December 2014, IT jobs across the Manchester region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (30.00%) MS Exchange
2 5 (25.00%) Exchange Server 2007
2 5 (25.00%) Exchange Server 2010
3 2 (10.00%) Exchange Server 2013
3 2 (10.00%) Exchange Server 2003
Applications
1 10 (50.00%) MS Office
2 9 (45.00%) MS Excel
Business Applications
1 2 (10.00%) Dynamics CRM
Communications & Networking
1 7 (35.00%) LAN
1 7 (35.00%) WAN
2 6 (30.00%) TCP/IP
3 4 (20.00%) Wi-Fi
4 3 (15.00%) VoIP
5 2 (10.00%) SAN
Database & Business Intelligence
1 5 (25.00%) SQL Server
2 2 (10.00%) Crystal Reports
2 2 (10.00%) SQL Server 2008
2 2 (10.00%) SQL Server 2012
General
1 2 (10.00%) Finance
1 2 (10.00%) Publishing
1 2 (10.00%) German Language
2 1 (5.00%) Spanish Language
2 1 (5.00%) French Language
Libraries, Frameworks & Software Standards
1 2 (10.00%) .NET
Miscellaneous
1 1 (5.00%) Analytical Skills
Operating Systems
1 18 (90.00%) Windows
2 8 (40.00%) Windows Server 2003
3 6 (30.00%) Windows XP
4 5 (25.00%) Windows Server 2012
4 5 (25.00%) Windows Server 2008
5 3 (15.00%) Windows 7
6 2 (10.00%) Windows 8
Processes & Methodologies
1 11 (55.00%) ITIL
2 4 (20.00%) Incident Management
3 3 (15.00%) Information Assurance
4 2 (10.00%) CRM
5 1 (5.00%) Benchmarking
5 1 (5.00%) Service Management
5 1 (5.00%) Data Protection
Programming Languages
1 2 (10.00%) SQL
Qualifications
1 6 (30.00%) MCP
2 5 (25.00%) ITIL Certification
3 3 (15.00%) MCITP
3 3 (15.00%) MCSA
3 3 (15.00%) Microsoft Certification
Quality Assurance & Compliance
1 10 (50.00%) SLA
System Software
1 16 (80.00%) Active Directory
2 4 (20.00%) MetaFrame
3 3 (15.00%) VMware Infrastructure
3 3 (15.00%) Hyper-V
4 2 (10.00%) vSphere
Systems Management
1 1 (5.00%) Backup Exec
1 1 (5.00%) SCDPM
Vendors
1 13 (65.00%) Microsoft
2 8 (40.00%) Citrix
3 6 (30.00%) VMware
4 2 (10.00%) NetApp
4 2 (10.00%) Salesforce.com
5 1 (5.00%) Symantec
5 1 (5.00%) Cisco
5 1 (5.00%) Dell
Altrincham
Applause IT Innovation
Salary: £20000 - £23000 per annum + bens
Posted: 4 days ago