The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 184 173 180
Rank change year-on-year
-11 +7
Permanent jobs requiring a Help Desk Analyst 4 6 7
As % of all permanent IT jobs located in Manchester 0.097% 0.16% 0.19%
As % of the Job Titles category 0.10% 0.16% 0.19%
Number of salaries quoted 3 5 7
Average salary £22,500 £22,348 £20,000
Average salary % change year-on-year
+0.68% +11.74%
UK excluding London average salary £21,250 £18,500 £20,000
% change year-on-year
+14.86% -7.50%
Help Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3909 3648 3638
As % of all permanent IT jobs located in Manchester 94.95% 94.56% 96.83%
Number of salaries quoted 3231 3188 3199
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £22,500 £23,500 £22,500
10% offered a salary of more than £55,000 £52,500 £51,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Manchester

Help Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Manchester region.

Help Desk Analyst Salary Trend in Manchester

Help Desk Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 29 August 2014, IT jobs across the Manchester region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 10 (62.50%) Windows
2 7 (43.75%) MS Office
2 7 (43.75%) Active Directory
3 5 (31.25%) Microsoft
4 4 (25.00%) MCP
4 4 (25.00%) MS Excel
4 4 (25.00%) CRM
4 4 (25.00%) SQL
4 4 (25.00%) .NET
4 4 (25.00%) Crystal Reports
4 4 (25.00%) Microsoft Certification
4 4 (25.00%) Salesforce.com
4 4 (25.00%) Publishing
4 4 (25.00%) Dynamics CRM
4 4 (25.00%) SLA
5 3 (18.75%) VMware Infrastructure
5 3 (18.75%) Exchange Server 2010
5 3 (18.75%) VMware
5 3 (18.75%) Benchmarking
5 3 (18.75%) MS Exchange
5 3 (18.75%) Citrix
6 2 (12.50%) Firewall
6 2 (12.50%) Windows Server 2012
6 2 (12.50%) Exchange Server 2013
6 2 (12.50%) Windows Server 2008
6 2 (12.50%) MCDST
6 2 (12.50%) Video Conferencing
7 1 (6.25%) Data Protection
7 1 (6.25%) .NET Framework
7 1 (6.25%) Degree

Help Desk Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 29 August 2014, IT jobs across the Manchester region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (18.75%) MS Exchange
1 3 (18.75%) Exchange Server 2010
2 2 (12.50%) Exchange Server 2013
Applications
1 7 (43.75%) MS Office
2 4 (25.00%) MS Excel
3 1 (6.25%) MS Visio
3 1 (6.25%) AutoCAD
3 1 (6.25%) MS PowerPoint
3 1 (6.25%) Revit
3 1 (6.25%) SketchUp
Business Applications
1 4 (25.00%) Dynamics CRM
Communications & Networking
1 2 (12.50%) Firewall
Database & Business Intelligence
1 4 (25.00%) Crystal Reports
General
1 4 (25.00%) Publishing
Libraries, Frameworks & Software Standards
1 4 (25.00%) .NET
2 1 (6.25%) .NET Framework
Miscellaneous
1 2 (12.50%) Video Conferencing
2 1 (6.25%) Data Protection Act
Operating Systems
1 10 (62.50%) Windows
2 2 (12.50%) Windows Server 2008
2 2 (12.50%) Windows Server 2012
3 1 (6.25%) Windows 7
Processes & Methodologies
1 4 (25.00%) CRM
2 3 (18.75%) Benchmarking
3 1 (6.25%) Data Protection
3 1 (6.25%) Software Deployment
Programming Languages
1 4 (25.00%) SQL
2 1 (6.25%) VB
2 1 (6.25%) C#
Qualifications
1 4 (25.00%) MCP
1 4 (25.00%) Microsoft Certification
2 2 (12.50%) MCDST
3 1 (6.25%) Degree
Quality Assurance & Compliance
1 4 (25.00%) SLA
System Software
1 7 (43.75%) Active Directory
2 3 (18.75%) VMware Infrastructure
Systems Management
1 1 (6.25%) SCCM
1 1 (6.25%) SCSM
Vendors
1 5 (31.25%) Microsoft
2 4 (25.00%) Salesforce.com
3 3 (18.75%) VMware
3 3 (18.75%) Citrix
4 1 (6.25%) Adobe