The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 179 174 175
Rank change year-on-year
-5 +1
Permanent jobs requiring a Help Desk Analyst 6 4 10
As % of all permanent IT jobs located in Manchester 0.15% 0.11% 0.26%
As % of the Job Titles category 0.16% 0.11% 0.27%
Number of salaries quoted 4 3 10
Average salary £22,500 £22,348 £19,500
Average salary % change year-on-year
+0.68% +14.60%
UK excluding London average salary £21,250 £18,000 £20,000
% change year-on-year
+18.05% -10.00%
Help Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3853 3554 3726
As % of all permanent IT jobs located in Manchester 95.23% 94.17% 97.18%
Number of salaries quoted 3216 3090 3277
Average salary £37,500 £35,750 £35,000
Average salary % change year-on-year
+4.89% +2.14%
90% offered a salary of more than £22,500 £23,500 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Manchester

Help Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Manchester region.

Help Desk Analyst Salary Trend in Manchester

Help Desk Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 22 September 2014, IT jobs across the Manchester region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 12 (66.67%) Windows
2 10 (55.56%) Active Directory
3 8 (44.44%) Microsoft
4 6 (33.33%) MS Office
4 6 (33.33%) MS Exchange
4 6 (33.33%) VMware
4 6 (33.33%) Exchange Server 2010
5 5 (27.78%) VMware Infrastructure
5 5 (27.78%) Windows Server 2008
5 5 (27.78%) MCP
5 5 (27.78%) Microsoft Certification
5 5 (27.78%) Windows Server 2012
6 4 (22.22%) Exchange Server 2013
6 4 (22.22%) Citrix
6 4 (22.22%) SLA
6 4 (22.22%) MS Excel
7 3 (16.67%) Publishing
7 3 (16.67%) Dynamics CRM
7 3 (16.67%) Exchange Server 2007
7 3 (16.67%) Windows 7
7 3 (16.67%) CRM
7 3 (16.67%) WAN
7 3 (16.67%) LAN
7 3 (16.67%) Crystal Reports
7 3 (16.67%) ITIL
7 3 (16.67%) SQL
7 3 (16.67%) .NET
7 3 (16.67%) Salesforce.com
7 3 (16.67%) Windows Server 2003
7 3 (16.67%) Benchmarking

Help Desk Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 22 September 2014, IT jobs across the Manchester region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (33.33%) MS Exchange
1 6 (33.33%) Exchange Server 2010
2 4 (22.22%) Exchange Server 2013
3 3 (16.67%) Exchange Server 2007
4 2 (11.11%) Exchange Server 2003
Applications
1 6 (33.33%) MS Office
2 4 (22.22%) MS Excel
3 1 (5.56%) MS PowerPoint
3 1 (5.56%) Revit
3 1 (5.56%) SketchUp
3 1 (5.56%) MS Visio
3 1 (5.56%) AutoCAD
Business Applications
1 3 (16.67%) Dynamics CRM
Communications & Networking
1 3 (16.67%) WAN
1 3 (16.67%) LAN
2 2 (11.11%) SAN
2 2 (11.11%) Firewall
2 2 (11.11%) Wi-Fi
3 1 (5.56%) VoIP
Database & Business Intelligence
1 3 (16.67%) Crystal Reports
2 2 (11.11%) SQL Server
2 2 (11.11%) SQL Server 2012
2 2 (11.11%) SQL Server 2008
General
1 3 (16.67%) Publishing
Libraries, Frameworks & Software Standards
1 3 (16.67%) .NET
Miscellaneous
1 2 (11.11%) Video Conferencing
2 1 (5.56%) Data Protection Act
Operating Systems
1 12 (66.67%) Windows
2 5 (27.78%) Windows Server 2008
2 5 (27.78%) Windows Server 2012
3 3 (16.67%) Windows 7
3 3 (16.67%) Windows Server 2003
4 2 (11.11%) Windows XP
4 2 (11.11%) Windows 8
Processes & Methodologies
1 3 (16.67%) CRM
1 3 (16.67%) ITIL
1 3 (16.67%) Benchmarking
2 1 (5.56%) Incident Management
2 1 (5.56%) Information Assurance
2 1 (5.56%) Data Protection
2 1 (5.56%) Software Deployment
2 1 (5.56%) Line Management
Programming Languages
1 3 (16.67%) SQL
Qualifications
1 5 (27.78%) MCP
1 5 (27.78%) Microsoft Certification
2 2 (11.11%) MCDST
3 1 (5.56%) Degree
3 1 (5.56%) MCITP
3 1 (5.56%) MCSA
3 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 4 (22.22%) SLA
System Software
1 10 (55.56%) Active Directory
2 5 (27.78%) VMware Infrastructure
3 2 (11.11%) vSphere
3 2 (11.11%) Hyper-V
Systems Management
1 1 (5.56%) SCCM
1 1 (5.56%) SCSM
Vendors
1 8 (44.44%) Microsoft
2 6 (33.33%) VMware
3 4 (22.22%) Citrix
4 3 (16.67%) Salesforce.com
5 2 (11.11%) NetApp
6 1 (5.56%) Adobe
Manchester, Lancashire
Robert Half Technology
Posted: 2 days ago
Manchester, Lancashire
Senitor Associates
Salary: £16000 per annum + training
Posted: 2 days ago