The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 176 171 184
Rank change year-on-year
-5 +13
Permanent jobs requiring a Help Desk Analyst 6 11 8
As % of all permanent IT jobs located in Manchester 0.18% 0.28% 0.19%
As % of the Job Titles category 0.19% 0.30% 0.20%
Number of salaries quoted 3 9 6
Average salary £19,000 £22,500 £18,250
Average salary % change year-on-year
-15.55% +23.28%
90% offered a salary of more than £17,000 £18,000 £16,750
10% offered a salary of more than £27,800 £26,500 £25,000
UK excluding London average salary £21,000 £20,500 £19,500
% change year-on-year
+2.43% +5.12%
Help Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3228 3675 4062
As % of all permanent IT jobs located in Manchester 95.08% 94.18% 95.69%
Number of salaries quoted 2671 3032 3523
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £24,000
10% offered a salary of more than £56,500 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Manchester

Help Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Manchester region.

Help Desk Analyst Salary Trend in Manchester

Help Desk Analyst
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the Manchester region over the 3 months to 3 July 2015.

Help Desk Analyst Salary Histogram in Manchester

Help Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Manchester region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bolton - 2 £16,500 -
Wigan - 1 £19,000 -
Help Desk Analyst
North West

Help Desk Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 3 July 2015, IT jobs across the Manchester region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 10 (83.33%) Windows
2 7 (58.33%) Active Directory
3 6 (50.00%) Microsoft
4 5 (41.67%) Windows 7
5 4 (33.33%) Legal
5 4 (33.33%) MS Exchange
6 3 (25.00%) MS Excel
6 3 (25.00%) MS Office
6 3 (25.00%) VoIP
6 3 (25.00%) Law
6 3 (25.00%) SLA
6 3 (25.00%) Windows Server 2008
6 3 (25.00%) Windows 8
6 3 (25.00%) Windows Server 2012
7 2 (16.67%) Software Testing
7 2 (16.67%) MCITP
7 2 (16.67%) Incident Management
7 2 (16.67%) WorkSite
7 2 (16.67%) Exchange Server 2007
7 2 (16.67%) Security Testing
7 2 (16.67%) Lync
7 2 (16.67%) Exchange Server 2010
7 2 (16.67%) Information Assurance
7 2 (16.67%) VMware
7 2 (16.67%) WAN
7 2 (16.67%) Citrix
7 2 (16.67%) Microsoft Certification
7 2 (16.67%) ITIL Certification
7 2 (16.67%) Interwoven
7 2 (16.67%) Windows Server 2003

Help Desk Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 3 July 2015, IT jobs across the Manchester region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (33.33%) MS Exchange
2 2 (16.67%) WorkSite
2 2 (16.67%) Exchange Server 2007
2 2 (16.67%) Lync
2 2 (16.67%) Exchange Server 2010
Applications
1 3 (25.00%) MS Office
1 3 (25.00%) MS Excel
Communications & Networking
1 3 (25.00%) VoIP
2 2 (16.67%) WAN
2 2 (16.67%) LAN
3 1 (8.33%) DHCP
3 1 (8.33%) TCP/IP
3 1 (8.33%) VPN
3 1 (8.33%) DNS
3 1 (8.33%) Firewall
3 1 (8.33%) Wi-Fi
3 1 (8.33%) Wireless
3 1 (8.33%) Structured Cabling
General
1 4 (33.33%) Legal
2 3 (25.00%) Law
Operating Systems
1 10 (83.33%) Windows
2 5 (41.67%) Windows 7
3 3 (25.00%) Windows 8
3 3 (25.00%) Windows Server 2012
3 3 (25.00%) Windows Server 2008
4 2 (16.67%) Windows Server 2003
5 1 (8.33%) Windows XP
Processes & Methodologies
1 2 (16.67%) ITIL
1 2 (16.67%) Software Testing
1 2 (16.67%) Incident Management
1 2 (16.67%) Security Testing
1 2 (16.67%) Information Assurance
2 1 (8.33%) Server Monitoring
Programming Languages
1 1 (8.33%) SQL
Qualifications
1 2 (16.67%) MCP
1 2 (16.67%) MCSA
1 2 (16.67%) Microsoft Certification
1 2 (16.67%) ITIL Certification
1 2 (16.67%) MCITP
Quality Assurance & Compliance
1 3 (25.00%) SLA
System Software
1 7 (58.33%) Active Directory
2 1 (8.33%) vSphere
Vendors
1 6 (50.00%) Microsoft
2 2 (16.67%) Citrix
2 2 (16.67%) Interwoven
2 2 (16.67%) VMware
3 1 (8.33%) ServiceNow
Manchester, Lancashire
NCC Group
Posted: 5 days ago