The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Help Desk Analyst
Rank 187 171 165
Rank change year-on-year
-16 -6
Permanent jobs requiring a Help Desk Analyst 7 4 8
As % of all permanent IT jobs located in Manchester 0.172% 0.110% 0.203%
As % of the Job Titles category 0.181% 0.114% 0.211%
Number of salaries quoted 5 4 8
Average salary £19,000 £17,750 £23,500
Average salary % change year-on-year
+7.04% -24.46%
90% offered a salary of more than £16,200 £16,300 £15,350
10% offered a salary of more than £22,600 £20,600 £26,500
UK excluding London average salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%
All Job Titles
Manchester
Permanent IT job ads with a match in the
Job Titles category
3875 3500 3791
As % of all permanent IT jobs located in Manchester 95.49% 96.53% 96.07%
Number of salaries quoted 3350 3122 3469
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £23,000 £21,500
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Help Desk Analyst
North West

Help Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst across the Manchester region as a proportion of the total demand within the Job Titles category.

Manchester Help Desk Analyst Jobs Demand Trend

Help Desk Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Manchester region.

Manchester Help Desk Analyst Salary Trend

Help Desk Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Manchester region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Salford - 1 £25,000 -
Help Desk Analyst
North West

Help Desk Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Manchester region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 6 (54.55%) Windows
2 4 (36.36%) MS Excel
2 4 (36.36%) Windows XP
2 4 (36.36%) Citrix
3 3 (27.27%) French Language
3 3 (27.27%) Italian Language
3 3 (27.27%) Spanish Language
3 3 (27.27%) MS Office
3 3 (27.27%) SLA
3 3 (27.27%) Microsoft
3 3 (27.27%) Active Directory
4 2 (18.18%) ITIL
5 1 (9.091%) Service Desk Management
5 1 (9.091%) Problem Management
5 1 (9.091%) Fat Client
5 1 (9.091%) MS PowerPoint
5 1 (9.091%) Windows Mobile
5 1 (9.091%) Incident Management
5 1 (9.091%) Degree
5 1 (9.091%) Computer Science
5 1 (9.091%) CA
5 1 (9.091%) Thin Client
5 1 (9.091%) Blackberry
5 1 (9.091%) UNIX
5 1 (9.091%) MS Exchange
5 1 (9.091%) DHCP
5 1 (9.091%) VPN
5 1 (9.091%) DNS
5 1 (9.091%) Service Management
5 1 (9.091%) Change Management

Help Desk Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Manchester region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.091%) MS Exchange
Applications
1 4 (36.36%) MS Excel
2 3 (27.27%) MS Office
3 1 (9.091%) MS PowerPoint
Communications & Networking
1 1 (9.091%) DHCP
1 1 (9.091%) VPN
1 1 (9.091%) DNS
General
1 3 (27.27%) French Language
1 3 (27.27%) Italian Language
1 3 (27.27%) Spanish Language
2 1 (9.091%) Finance
Miscellaneous
1 1 (9.091%) Thin Client
1 1 (9.091%) Blackberry
1 1 (9.091%) Computer Science
1 1 (9.091%) Fat Client
Operating Systems
1 6 (54.55%) Windows
2 4 (36.36%) Windows XP
3 1 (9.091%) Windows Mobile
3 1 (9.091%) UNIX
Processes & Methodologies
1 2 (18.18%) ITIL
2 1 (9.091%) Service Management
2 1 (9.091%) Change Management
2 1 (9.091%) Incident Management
2 1 (9.091%) Problem Management
2 1 (9.091%) Service Desk Management
Qualifications
1 1 (9.091%) Degree
Quality Assurance & Compliance
1 3 (27.27%) SLA
System Software
1 3 (27.27%) Active Directory
Vendors
1 4 (36.36%) Citrix
2 3 (27.27%) Microsoft
3 1 (9.091%) CA
Manchester, Lancashire
My client is looking to bring on board 2 x 1st/2nd Line Helpdesk Analyst's, the role will involve:- Logging, Diagnosing & resolving incidents by email, telephone & incident...
NES Global Talent
Salary: £15000 to £20000 per annum
Posted: 16 May 2013