The statistics below represent IT jobs advertised across the Merseyside region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
First Line Support
Rank 66 - 61
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support 2 0 9
As % of all permanent IT jobs located in Merseyside 0.35% - 1.39%
As % of the Job Titles category 0.36% - 1.44%
Number of salaries quoted 2 0 9
Median salary £17,797 - £23,500
UK excluding London median salary £20,000 £20,500 £20,000
% change year-on-year
-2.43% +2.50%
1st Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
559 476 623
As % of all permanent IT jobs located in Merseyside 97.90% 96.95% 96.14%
Number of salaries quoted 434 365 522
Median salary £38,750 £37,500 £37,500
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £26,000 £23,500 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Merseyside

The demand trend of job ads across the Merseyside region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Merseyside

1st Line Support
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Merseyside region.

1st Line Support Salary Trend in Merseyside

1st Line Support
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Merseyside region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
St Helens - 2 £17,797 -
1st Line Support
North West

1st Line Support Skill Set
Top 30 Related IT Skills in Merseyside

For the 6 months to 29 July 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region featuring 1st Line Support in the job title.

1 5 (71.43%) Windows
1 5 (71.43%) Microsoft
2 4 (57.14%) MS Office
2 4 (57.14%) LAN
2 4 (57.14%) WAN
2 4 (57.14%) Windows Server 2008
2 4 (57.14%) Windows Server
3 3 (42.86%) Office 365
3 3 (42.86%) Windows Server 2012
3 3 (42.86%) Windows 7
3 3 (42.86%) Finance
3 3 (42.86%) Network+ Certification
3 3 (42.86%) MCITP
3 3 (42.86%) Data Protection
3 3 (42.86%) Android
3 3 (42.86%) iPhone
3 3 (42.86%) MCSA
3 3 (42.86%) Microsoft Certification
3 3 (42.86%) A+ Certification
4 2 (28.57%) Active Directory
4 2 (28.57%) MS Exchange
4 2 (28.57%) Driving Licence
5 1 (14.29%) Exchange Server 2010
5 1 (14.29%) VMware
5 1 (14.29%) VMware Infrastructure
5 1 (14.29%) MS Excel
5 1 (14.29%) Windows XP
5 1 (14.29%) Citrix
5 1 (14.29%) NHS
5 1 (14.29%) Windows Server 2003

1st Line Support Skill Set
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) MS Exchange
2 1 (14.29%) Exchange Server 2010
Applications
1 4 (57.14%) MS Office
2 1 (14.29%) MS Excel
Cloud Services
1 3 (42.86%) Office 365
Communications & Networking
1 4 (57.14%) LAN
1 4 (57.14%) WAN
General
1 3 (42.86%) Finance
Miscellaneous
1 3 (42.86%) iPhone
2 2 (28.57%) Driving Licence
3 1 (14.29%) NHS
Operating Systems
1 5 (71.43%) Windows
2 4 (57.14%) Windows Server
2 4 (57.14%) Windows Server 2008
3 3 (42.86%) Android
3 3 (42.86%) Windows 7
3 3 (42.86%) Windows Server 2012
4 1 (14.29%) Windows Server 2003
4 1 (14.29%) Windows XP
Processes & Methodologies
1 3 (42.86%) Data Protection
Qualifications
1 3 (42.86%) A+ Certification
1 3 (42.86%) MCITP
1 3 (42.86%) MCSA
1 3 (42.86%) Microsoft Certification
1 3 (42.86%) Network+ Certification
System Software
1 2 (28.57%) Active Directory
2 1 (14.29%) VMware Infrastructure
Vendors
1 5 (71.43%) Microsoft
2 1 (14.29%) Citrix
2 1 (14.29%) VMware