The statistics below represent IT jobs advertised across the Merseyside region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
First Line Support
North West / Merseyside
Rank 65 56 59
Rank change year-on-year
-9 +3
Permanent jobs requiring a 1st Line Support 1 7 1
As % of all permanent IT jobs located in Merseyside 0.18% 1.36% 0.20%
As % of the Job Titles category 0.19% 1.40% 0.21%
Number of salaries quoted 0 5 1
Median salary - £18,000 £20,500
Median salary % change year-on-year
- -12.19%
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
523 501 486
As % of all permanent IT jobs located in Merseyside 95.26% 97.47% 96.81%
Number of salaries quoted 435 412 416
Median salary £37,500 £37,500 £40,000
Median salary % change year-on-year
- -6.25%
90% offered a salary of more than £22,500 £26,000 £24,500
10% offered a salary of more than £55,000 £65,000 £50,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support
Jobs Demand Trend in Merseyside

The demand trend of job ads across the Merseyside region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Merseyside

1st Line Support
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Merseyside region.

1st Line Support Salary Trend in Merseyside

1st Line Support
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Merseyside region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wirral -12 1 - -
1st Line Support
North West

1st Line Support Skill Set
Top 24 Related IT Skills in Merseyside

For the 6 months to 25 February 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region featuring 1st Line Support in the job title.

1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Windows
1 2 (100.00%) MS Exchange
2 1 (50.00%) NDS
2 1 (50.00%) SLA
2 1 (50.00%) MS Excel
2 1 (50.00%) SharePoint
2 1 (50.00%) MS Office
2 1 (50.00%) ITIL
2 1 (50.00%) Citrix
2 1 (50.00%) GroupWise
2 1 (50.00%) Remedy
2 1 (50.00%) Service Management
2 1 (50.00%) Law
2 1 (50.00%) Legal
2 1 (50.00%) VMware
2 1 (50.00%) NetIQ eDirectory
2 1 (50.00%) iPad
2 1 (50.00%) Skype for Business
2 1 (50.00%) Exchange Server 2010
2 1 (50.00%) Exchange Server 2013
2 1 (50.00%) Windows Server
2 1 (50.00%) Case Management

1st Line Support Skill Set
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) MS Exchange
2 1 (50.00%) Exchange Server 2010
2 1 (50.00%) Exchange Server 2013
2 1 (50.00%) GroupWise
2 1 (50.00%) SharePoint
2 1 (50.00%) Skype for Business
Applications
1 1 (50.00%) MS Excel
1 1 (50.00%) MS Office
General
1 1 (50.00%) Law
1 1 (50.00%) Legal
Miscellaneous
1 1 (50.00%) iPad
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Windows Server
Processes & Methodologies
1 1 (50.00%) Case Management
1 1 (50.00%) ITIL
1 1 (50.00%) Service Management
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 2 (100.00%) Active Directory
2 1 (50.00%) NDS
2 1 (50.00%) NetIQ eDirectory
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) Citrix
2 1 (50.00%) Remedy
2 1 (50.00%) VMware