The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
First Line Support
Rank 62 72 -
Rank change year-on-year
+10 -
Permanent jobs requiring a 1st Line Support 1 2 0
As % of all permanent IT jobs located in Merseyside 0.20% 0.31% -
As % of the Job Titles category 0.21% 0.32% -
Number of salaries quoted 1 2 0
Average salary £20,000 £21,000 -
Average salary % change year-on-year
-4.76% -
UK excluding London average salary £19,500 £20,000 £19,000
% change year-on-year
-2.50% +5.26%
1st Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
469 619 571
As % of all permanent IT jobs located in Merseyside 95.13% 97.33% 97.44%
Number of salaries quoted 380 548 493
Average salary £37,500 £37,500 £36,500
Average salary % change year-on-year
- +2.73%
90% offered a salary of more than £22,000 £25,000 £25,000
10% offered a salary of more than £60,000 £47,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Merseyside region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Merseyside

1st Line Support
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Merseyside region.

1st Line Support Salary Trend in Merseyside

1st Line Support
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Merseyside region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +12 1 £20,000 -4.76% 1
1st Line Support
North West

1st Line Support
Top 23 Related IT Skills in Merseyside

For the 6 months to 18 December 2014, IT jobs across the Merseyside region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 8 (88.89%) Windows
2 7 (77.78%) MCSE
2 7 (77.78%) Windows XP
2 7 (77.78%) Microsoft Certification
2 7 (77.78%) Windows Server 2003
2 7 (77.78%) Manufacturing
2 7 (77.78%) VMware
2 7 (77.78%) VMware Infrastructure
2 7 (77.78%) Windows Server 2008
2 7 (77.78%) Hyper-V
2 7 (77.78%) Windows 7
2 7 (77.78%) MCP
3 2 (22.22%) Microsoft
3 2 (22.22%) MS Office
4 1 (11.11%) ITIL
4 1 (11.11%) MS Excel
4 1 (11.11%) Active Directory
4 1 (11.11%) Dell
4 1 (11.11%) VoIP
4 1 (11.11%) Blackberry
4 1 (11.11%) Blackberry Enterprise Server
4 1 (11.11%) Law
4 1 (11.11%) ITIL V3

1st Line Support
Top Related IT Skills in Merseyside by Category

For the 6 months to 18 December 2014, IT jobs across the Merseyside region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) Blackberry Enterprise Server
Applications
1 2 (22.22%) MS Office
2 1 (11.11%) MS Excel
Communications & Networking
1 1 (11.11%) VoIP
General
1 7 (77.78%) Manufacturing
2 1 (11.11%) Law
Miscellaneous
1 1 (11.11%) Blackberry
Operating Systems
1 8 (88.89%) Windows
2 7 (77.78%) Windows XP
2 7 (77.78%) Windows Server 2003
2 7 (77.78%) Windows Server 2008
2 7 (77.78%) Windows 7
Processes & Methodologies
1 1 (11.11%) ITIL
1 1 (11.11%) ITIL V3
Qualifications
1 7 (77.78%) MCP
1 7 (77.78%) MCSE
1 7 (77.78%) Microsoft Certification
System Software
1 7 (77.78%) VMware Infrastructure
1 7 (77.78%) Hyper-V
2 1 (11.11%) Active Directory
Vendors
1 7 (77.78%) VMware
2 2 (22.22%) Microsoft
3 1 (11.11%) Dell
Liverpool
Bluefire Consulting
Salary: £13.50 - £14 per hour
Posted: 23 hours ago