The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank - 62 63
Permanent jobs requiring a 1st Line Support 0 7 1
As % of all permanent IT jobs located in Merseyside - 1.08% 0.19%
As % of the Job Titles category - 1.13% 0.19%
Number of salaries quoted 0 7 1
Average salary - £23,500 £23,980
Average salary % change year-on-year
- -2.00%
UK excluding London average salary £20,000 £20,250 £19,500
% change year-on-year
-1.23% +3.84%
1st Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
478 618 522
As % of all permanent IT jobs located in Merseyside 95.79% 95.52% 97.94%
Number of salaries quoted 352 523 455
Average salary £38,000 £35,000 £37,500
Average salary % change year-on-year
+8.57% -6.66%
90% offered a salary of more than £23,600 £25,000 £26,000
10% offered a salary of more than £57,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,472
% change year-on-year
- +3.97%

1st Line Support
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Merseyside region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Merseyside

1st Line Support
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Merseyside region.

1st Line Support Salary Trend in Merseyside

1st Line Support
Top 16 Related IT Skills in Merseyside

For the 6 months to 6 July 2015, IT jobs across the Merseyside region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 2 (100.00%) MS Office
1 2 (100.00%) Windows
1 2 (100.00%) Microsoft
1 2 (100.00%) Citrix
1 2 (100.00%) XenApp
2 1 (50.00%) Windows Server 2012
2 1 (50.00%) Hyper-V
2 1 (50.00%) SQL
2 1 (50.00%) Service Delivery
2 1 (50.00%) Legal
2 1 (50.00%) Android
2 1 (50.00%) Sage
2 1 (50.00%) Terminal Services
2 1 (50.00%) Windows Server 2003
2 1 (50.00%) Active Directory
2 1 (50.00%) OpenEdge

1st Line Support
Top Related IT Skills in Merseyside by Category

For the 6 months to 6 July 2015, IT jobs across the Merseyside region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) OpenEdge
Applications
1 2 (100.00%) MS Office
General
1 1 (50.00%) Legal
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Windows Server 2003
2 1 (50.00%) Android
2 1 (50.00%) Windows Server 2012
Processes & Methodologies
1 1 (50.00%) Service Delivery
Programming Languages
1 1 (50.00%) SQL
System Software
1 2 (100.00%) XenApp
2 1 (50.00%) Active Directory
2 1 (50.00%) Terminal Services
2 1 (50.00%) Hyper-V
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) Citrix
2 1 (50.00%) Sage