The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 81 86 102
Rank change year-on-year
+5 +16
Permanent jobs requiring a 1st Line Support Analyst 10 4 1
As % of all permanent IT jobs located in Milton Keynes 0.89% 0.38% 0.084%
As % of the Job Titles category 0.93% 0.41% 0.088%
Number of salaries quoted 10 4 1
Average salary £19,000 £20,000 £19,000
Average salary % change year-on-year
-5.00% +5.26%
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
1st Line Support Analyst
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1076 979 1142
As % of all permanent IT jobs located in Milton Keynes 95.47% 93.15% 96.37%
Number of salaries quoted 844 819 976
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £23,000 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Analyst
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Milton Keynes

1st Line Support Analyst
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Milton Keynes region.

1st Line Support Analyst Salary Trend in Milton Keynes

1st Line Support Analyst
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 17 December 2014, IT jobs across the Milton Keynes region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 15 (71.43%) SLA
2 14 (66.67%) Microsoft
3 13 (61.90%) MS Office
4 12 (57.14%) Windows
4 12 (57.14%) MS Excel
5 10 (47.62%) Windows XP
6 8 (38.10%) ITIL
6 8 (38.10%) HND
6 8 (38.10%) Degree
6 8 (38.10%) Computer Science
6 8 (38.10%) Windows 8
7 5 (23.81%) Active Directory
8 4 (19.05%) Windows 7
8 4 (19.05%) Analytical Skills
9 3 (14.29%) Windows Vista
9 3 (14.29%) SC Cleared
9 3 (14.29%) Security Cleared
10 2 (9.52%) C
10 2 (9.52%) Service Management
10 2 (9.52%) ITSM
10 2 (9.52%) Management Information System
10 2 (9.52%) Retail
10 2 (9.52%) ITIL Foundation Certificate
11 1 (4.76%) SQL
11 1 (4.76%) .NET
11 1 (4.76%) SQL Server
11 1 (4.76%) MS Exchange
11 1 (4.76%) LAN
11 1 (4.76%) WAN
11 1 (4.76%) Microsoft Certification

1st Line Support Analyst
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 17 December 2014, IT jobs across the Milton Keynes region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.76%) MS Exchange
Applications
1 13 (61.90%) MS Office
2 12 (57.14%) MS Excel
Communications & Networking
1 1 (4.76%) LAN
1 1 (4.76%) WAN
1 1 (4.76%) Wi-Fi
Database & Business Intelligence
1 1 (4.76%) SQL Server
General
1 2 (9.52%) Retail
2 1 (4.76%) Finance
Libraries, Frameworks & Software Standards
1 1 (4.76%) .NET
Miscellaneous
1 8 (38.10%) Computer Science
2 4 (19.05%) Analytical Skills
3 2 (9.52%) Management Information System
Operating Systems
1 12 (57.14%) Windows
2 10 (47.62%) Windows XP
3 8 (38.10%) Windows 8
4 4 (19.05%) Windows 7
5 3 (14.29%) Windows Vista
6 1 (4.76%) Windows Server 2008
6 1 (4.76%) Windows Server 2003
Processes & Methodologies
1 8 (38.10%) ITIL
2 2 (9.52%) Service Management
2 2 (9.52%) ITSM
3 1 (4.76%) Portfolio Management
3 1 (4.76%) Data Entry
3 1 (4.76%) Time Management
Programming Languages
1 2 (9.52%) C
2 1 (4.76%) SQL
Qualifications
1 8 (38.10%) HND
1 8 (38.10%) Degree
2 3 (14.29%) SC Cleared
2 3 (14.29%) Security Cleared
3 2 (9.52%) ITIL Foundation Certificate
4 1 (4.76%) Microsoft Certification
Quality Assurance & Compliance
1 15 (71.43%) SLA
System Software
1 5 (23.81%) Active Directory
Systems Management
1 1 (4.76%) Backup Exec
Vendors
1 14 (66.67%) Microsoft
2 1 (4.76%) McAfee