The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Milton Keynes region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
First Line Support Analyst
Rank 103 - 86
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support Analyst 1 0 3
As % of all permanent IT jobs located in Milton Keynes 0.078% - 0.310%
As % of the Job Titles category 0.081% - 0.325%
Number of salaries quoted 0 0 3
Average salary - - £23,000
UK excluding London average salary £19,500 £19,000 £20,000
% change year-on-year
+2.63% -5.00%
All Job Titles
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1240 944 922
As % of all permanent IT jobs located in Milton Keynes 96.88% 95.26% 95.25%
Number of salaries quoted 1018 778 808
Average salary £42,500 £37,500 £37,500
Average salary % change year-on-year
+13.33% -
90% offered a salary of more than £25,000 £22,500 £23,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
1st Line Support Analyst
Buckinghamshire

1st Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Milton Keynes 1st Line Support Analyst Jobs Demand Trend

1st Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Milton Keynes region.

Milton Keynes 1st Line Support Analyst Salary Trend

1st Line Support Analyst
Top 28 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Milton Keynes region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 4 (100.00%) MS Office
1 4 (100.00%) Windows
1 4 (100.00%) SLA
2 3 (75.00%) Active Directory
2 3 (75.00%) Windows XP
3 2 (50.00%) MS Exchange
3 2 (50.00%) Microsoft
3 2 (50.00%) ITIL
3 2 (50.00%) Windows Server 2003
3 2 (50.00%) Symantec
3 2 (50.00%) Norton AntiVirus
3 2 (50.00%) Sophos
3 2 (50.00%) Management Information System
3 2 (50.00%) Exchange Server 2007
3 2 (50.00%) Windows Server 2008
3 2 (50.00%) Exchange Server 2010
3 2 (50.00%) Incident Management
3 2 (50.00%) Windows 8
4 1 (25.00%) Windows Vista
4 1 (25.00%) Root Cause Analysis
4 1 (25.00%) Retail
4 1 (25.00%) PDA
4 1 (25.00%) Remedy
4 1 (25.00%) Lotus
4 1 (25.00%) EPoS
4 1 (25.00%) IBM Notes
4 1 (25.00%) MS Excel
4 1 (25.00%) TCP/IP

1st Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Milton Keynes region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (50.00%) MS Exchange
1 2 (50.00%) Exchange Server 2007
1 2 (50.00%) Exchange Server 2010
2 1 (25.00%) IBM Notes
Applications
1 4 (100.00%) MS Office
2 1 (25.00%) MS Excel
Communications & Networking
1 1 (25.00%) TCP/IP
General
1 1 (25.00%) Retail
Miscellaneous
1 2 (50.00%) Management Information System
2 1 (25.00%) PDA
2 1 (25.00%) EPoS
Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Windows XP
3 2 (50.00%) Windows Server 2003
3 2 (50.00%) Windows Server 2008
3 2 (50.00%) Windows 8
4 1 (25.00%) Windows Vista
Processes & Methodologies
1 2 (50.00%) ITIL
1 2 (50.00%) Incident Management
2 1 (25.00%) Root Cause Analysis
Quality Assurance & Compliance
1 4 (100.00%) SLA
System Software
1 3 (75.00%) Active Directory
Systems Management
1 2 (50.00%) Norton AntiVirus
Vendors
1 2 (50.00%) Microsoft
1 2 (50.00%) Symantec
1 2 (50.00%) Sophos
2 1 (25.00%) Remedy
2 1 (25.00%) Lotus
Milton Keynes, Buckinghamshire
Customers are kept updated on the progress of calls in accordance with agreed priority and SLA... PC literate - including a basic knowledge of hardware and MS Windows / Microsoft...
Advantage XPO
Salary: £17750 - £18000 per annum
Posted: 14 June 2013