Customer Service Jobs in Milton Keynes

Customer Service
Buckinghamshire > Milton Keynes

The following table provides summary statistics for permanent job vacancies advertised in Milton Keynes with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 21 29 49
Rank change year-on-year +8 +20 -4
Permanent jobs citing Customer Service 86 63 54
As % of all permanent jobs advertised in Milton Keynes 7.85% 7.61% 5.45%
As % of the Processes & Methodologies category 9.07% 7.94% 5.79%
Number of salaries quoted 48 51 44
10th Percentile £24,500 £24,500 £20,638
25th Percentile £25,000 £26,250 £23,500
Median annual salary (50th Percentile) £32,500 £30,000 £27,250
Median % change year-on-year +8.33% +10.09% -27.33%
75th Percentile £43,688 £34,625 £41,057
90th Percentile £57,500 £48,750 £46,375
Buckinghamshire median annual salary £32,500 £30,000 £28,500
% change year-on-year +8.33% +5.26% -12.31%

All Process and Methodology Skills
Milton Keynes

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 948 793 933
As % of all permanent jobs advertised in Milton Keynes 86.50% 95.77% 94.15%
Number of salaries quoted 652 511 646
10th Percentile £31,000 £28,954 £27,750
25th Percentile £41,250 £35,000 £38,250
Median annual salary (50th Percentile) £50,500 £52,500 £52,500
Median % change year-on-year -3.81% - +5.00%
75th Percentile £60,000 £67,500 £63,750
90th Percentile £77,500 £80,000 £77,500
Buckinghamshire median annual salary £45,000 £50,000 £51,500
% change year-on-year -10.00% -2.91% +3.00%

Customer Service
Job Vacancy Trend in Milton Keynes

Job postings citing Customer Service as a proportion of all IT jobs advertised in Milton Keynes.

Job vacancy trend for Customer Service in Milton Keynes

Customer Service
Salary Trend in Milton Keynes

3-month moving average salary quoted in jobs citing Customer Service in Milton Keynes.

Salary trend for Customer Service in Milton Keynes

Customer Service
Salary Histogram in Milton Keynes

Salary distribution for jobs citing Customer Service in Milton Keynes over the 6 months to 27 April 2024.

Salary histogram for Customer Service in Milton Keynes

Customer Service
Co-occurring Skills and Capabilities in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (10.47%) Microsoft Exchange
1 9 (10.47%) SharePoint
Applications
1 11 (12.79%) Microsoft Office
2 10 (11.63%) Microsoft Excel
3 2 (2.33%) Microsoft PowerPoint
4 1 (1.16%) AutoCAD
Business Applications
1 4 (4.65%) Dynamics CRM
Cloud Services
1 13 (15.12%) Azure
2 11 (12.79%) Power Platform
3 10 (11.63%) Microsoft 365
4 7 (8.14%) OneDrive
5 5 (5.81%) Entra ID
6 4 (4.65%) Azure DevOps
6 4 (4.65%) Dynamics 365
6 4 (4.65%) Power Automate
7 1 (1.16%) AWS
7 1 (1.16%) Cloud Computing
7 1 (1.16%) GCP
7 1 (1.16%) Taleo
Communications & Networking
1 5 (5.81%) DNS
2 2 (2.33%) Firewall
2 2 (2.33%) TCP/IP
3 1 (1.16%) BGP
3 1 (1.16%) Network Security
3 1 (1.16%) VLAN
3 1 (1.16%) VoIP
Database & Business Intelligence
1 8 (9.30%) SQL Server
2 7 (8.14%) Power BI
2 7 (8.14%) Relational Database
3 5 (5.81%) Amazon RDS
4 1 (1.16%) DB2
General
1 31 (36.05%) Social Skills
2 12 (13.95%) Marketing
3 9 (10.47%) Retail
4 8 (9.30%) Documentation Skills
5 7 (8.14%) Legal
5 7 (8.14%) Presentation Skills
6 6 (6.98%) Manufacturing
7 3 (3.49%) Finance
7 3 (3.49%) Telecoms
8 1 (1.16%) Analytical Skills
8 1 (1.16%) Games
8 1 (1.16%) Law
8 1 (1.16%) Military
8 1 (1.16%) Wearables
Job Titles
1 30 (34.88%) Analyst
2 17 (19.77%) Support Analyst
3 13 (15.12%) Service Analyst
4 10 (11.63%) IT Support
5 9 (10.47%) Applications Support
5 9 (10.47%) Applications Support Analyst
5 9 (10.47%) Support Engineer
6 8 (9.30%) 2nd Line Support
6 8 (9.30%) CCTV Operator
6 8 (9.30%) IT Analyst
6 8 (9.30%) Service Desk Analyst
7 7 (8.14%) 2nd Line Engineer
7 7 (8.14%) 2nd Line Support Engineer
7 7 (8.14%) Business Intelligence Manager
7 7 (8.14%) Help Desk Support
8 5 (5.81%) Help Desk Support Analyst
8 5 (5.81%) IT Operations Analyst
8 5 (5.81%) IT Support Specialist
8 5 (5.81%) IT Technician
8 5 (5.81%) Operations Analyst
Libraries, Frameworks & Software Standards
1 4 (4.65%) .NET
1 4 (4.65%) HTML5 Canvas
Miscellaneous
1 8 (9.30%) CCTV
1 8 (9.30%) Management Information System
2 7 (8.14%) Smartphone
3 4 (4.65%) Foreign Exchange (FX)
3 4 (4.65%) Product Ownership
4 1 (1.16%) Distributed Denial-of-Service
4 1 (1.16%) Driving Licence
4 1 (1.16%) Onboarding
4 1 (1.16%) Social Media
Operating Systems
1 15 (17.44%) Windows
2 8 (9.30%) Windows 10
3 7 (8.14%) Android
3 7 (8.14%) Apple iOS
4 5 (5.81%) Windows Server
5 1 (1.16%) Windows Server 2016
5 1 (1.16%) Windows Server 2019
Processes & Methodologies
1 45 (52.33%) Problem-Solving
2 29 (33.72%) ITIL
3 16 (18.60%) Service Delivery
4 11 (12.79%) Agile
5 9 (10.47%) Customer Experience
6 8 (9.30%) Decision-Making
7 7 (8.14%) Benchmarking
7 7 (8.14%) Business Intelligence
7 7 (8.14%) Data Collection
7 7 (8.14%) ETL
7 7 (8.14%) ITSM
7 7 (8.14%) Process Improvement
8 6 (6.98%) Logistics
9 5 (5.81%) Creative Thinking
10 4 (4.65%) Business Transformation
10 4 (4.65%) CRM
10 4 (4.65%) DevOps
10 4 (4.65%) Scrum
10 4 (4.65%) Stakeholder Management
10 4 (4.65%) Unit Testing
Programming Languages
1 19 (22.09%) SQL
2 11 (12.79%) JavaScript
3 4 (4.65%) C#
4 3 (3.49%) PowerShell
Qualifications
1 29 (33.72%) DV Cleared
1 29 (33.72%) NVQ Level 3
1 29 (33.72%) Security Cleared
2 4 (4.65%) Cisco Certification
3 2 (2.33%) DBS Check
3 2 (2.33%) Degree
4 1 (1.16%) Computer Science Degree
Quality Assurance & Compliance
1 3 (3.49%) SLA
2 2 (2.33%) Accessibility
3 1 (1.16%) GDPR
System Software
1 12 (13.95%) Active Directory
2 6 (6.98%) Hyper-V
3 2 (2.33%) Virtual Desktop
Systems Management
1 3 (3.49%) Microsoft Intune
Vendors
1 48 (55.81%) Microsoft
2 7 (8.14%) Salesforce
3 6 (6.98%) Citrix
4 4 (4.65%) Cisco
5 1 (1.16%) Adobe
5 1 (1.16%) Facebook
5 1 (1.16%) IBM