The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Milton Keynes region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 80 93 88
Rank change year-on-year
+13 -5
Permanent jobs requiring a 2nd Line Support Analyst 15 3 5
As % of all permanent IT jobs located in Milton Keynes 1.43% 0.29% 0.46%
As % of the Job Titles category 1.50% 0.30% 0.48%
Number of salaries quoted 8 3 4
Average salary £22,500 £27,500 £27,500
Average salary % change year-on-year
-18.18% -
UK excluding London average salary £25,000 £25,000 £23,750
% change year-on-year
- +5.26%
2nd Line Support Analyst
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Milton Keynes
Permanent IT job ads with a match in the
Job Titles category
1000 988 1045
As % of all permanent IT jobs located in Milton Keynes 95.60% 94.18% 95.52%
Number of salaries quoted 849 778 833
Average salary £42,500 £39,000 £40,000
Average salary % change year-on-year
+8.97% -2.50%
90% offered a salary of more than £25,000 £24,100 £26,500
10% offered a salary of more than £56,000 £55,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Analyst
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Milton Keynes

2nd Line Support Analyst
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Milton Keynes region.

2nd Line Support Analyst Salary Trend in Milton Keynes

2nd Line Support Analyst
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 12 February 2016, IT jobs across the Milton Keynes region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 19 (82.61%) SQL Server
2 18 (78.26%) Windows
3 16 (69.57%) MS Exchange
4 15 (65.22%) Active Directory
4 15 (65.22%) Retail
5 14 (60.87%) EPoS
5 14 (60.87%) MS Excel
6 12 (52.17%) User Experience
7 8 (34.78%) SQL
8 6 (26.09%) Microsoft
9 4 (17.39%) IIS
10 3 (13.04%) Finance
10 3 (13.04%) Windows Server 2008
10 3 (13.04%) Computer Science
10 3 (13.04%) Windows XP
10 3 (13.04%) Windows Server 2003
10 3 (13.04%) Relational Database
11 2 (8.70%) Office 365
11 2 (8.70%) Windows 8
11 2 (8.70%) Windows 7
11 2 (8.70%) Unix
11 2 (8.70%) MS Office
11 2 (8.70%) CSS
11 2 (8.70%) ITIL
11 2 (8.70%) Linux
11 2 (8.70%) Apache
11 2 (8.70%) Tomcat
11 2 (8.70%) Python
11 2 (8.70%) VBScript
11 2 (8.70%) VB

2nd Line Support Analyst
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 12 February 2016, IT jobs across the Milton Keynes region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (69.57%) MS Exchange
2 4 (17.39%) IIS
3 2 (8.70%) Apache
3 2 (8.70%) Tomcat
4 1 (4.35%) Exchange Server 2007
4 1 (4.35%) Exchange Server 2010
Applications
1 14 (60.87%) MS Excel
2 2 (8.70%) MS Office
Cloud Services
1 2 (8.70%) Office 365
Communications & Networking
1 1 (4.35%) LAN
1 1 (4.35%) VoIP
1 1 (4.35%) WAN
Database & Business Intelligence
1 19 (82.61%) SQL Server
2 3 (13.04%) Relational Database
3 2 (8.70%) SQL Server 2008
4 1 (4.35%) SQL Server 2005
Development Applications
1 2 (8.70%) PowerBuilder
2 1 (4.35%) SQL Server Management Studio (SSMS)
General
1 15 (65.22%) Retail
2 3 (13.04%) Finance
3 2 (8.70%) Banking
4 1 (4.35%) Legal
Libraries, Frameworks & Software Standards
1 2 (8.70%) .NET
1 2 (8.70%) CSS
1 2 (8.70%) HTML
2 1 (4.35%) WCF
Miscellaneous
1 14 (60.87%) EPoS
2 12 (52.17%) User Experience
3 3 (13.04%) Computer Science
4 1 (4.35%) Blackberry
4 1 (4.35%) Driving Licence
4 1 (4.35%) Handset
4 1 (4.35%) iPhone
Operating Systems
1 18 (78.26%) Windows
2 3 (13.04%) Windows Server 2003
2 3 (13.04%) Windows Server 2008
2 3 (13.04%) Windows XP
3 2 (8.70%) Linux
3 2 (8.70%) Unix
3 2 (8.70%) Windows 7
3 2 (8.70%) Windows 8
4 1 (4.35%) Windows Mobile
4 1 (4.35%) Windows Server
4 1 (4.35%) Windows Server 2012
4 1 (4.35%) Windows Vista
Processes & Methodologies
1 2 (8.70%) ITIL
1 2 (8.70%) Project Management
1 2 (8.70%) Systems Analysis
2 1 (4.35%) Business Intelligence
2 1 (4.35%) Incident Management
2 1 (4.35%) Software Testing
Programming Languages
1 8 (34.78%) SQL
2 2 (8.70%) C
2 2 (8.70%) C++
2 2 (8.70%) Java
2 2 (8.70%) PL/SQL
2 2 (8.70%) Python
2 2 (8.70%) VB
2 2 (8.70%) VBScript
Qualifications
1 1 (4.35%) A+ Certification
1 1 (4.35%) Degree
1 1 (4.35%) ITIL Certification
1 1 (4.35%) MCP
1 1 (4.35%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.35%) SLA
System Software
1 15 (65.22%) Active Directory
2 1 (4.35%) VMware Infrastructure
2 1 (4.35%) XenApp
Systems Management
1 1 (4.35%) Norton AntiVirus
Vendors
1 6 (26.09%) Microsoft
2 2 (8.70%) Northgate
2 2 (8.70%) Oracle
3 1 (4.35%) CheckPoint
3 1 (4.35%) Citrix
3 1 (4.35%) Computacenter
3 1 (4.35%) Symantec
3 1 (4.35%) VMware