The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Newport region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 19 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 3 0 0
As % of all permanent IT jobs located in Newport 2.14% - -
As % of the Job Titles category 2.38% - -
Number of salaries quoted 3 0 0
Average salary £27,500 - -
UK excluding London average salary £24,000 £25,000 £24,500
% change year-on-year
-4.00% +2.04%
2nd Line Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Newport region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Newport
Permanent IT job ads with a match in the
Job Titles category
126 136 140
As % of all permanent IT jobs located in Newport 90.00% 91.89% 95.24%
Number of salaries quoted 116 130 126
Average salary £36,000 £33,500 £37,500
Average salary % change year-on-year
+7.46% -10.66%
90% offered a salary of more than £27,500 £27,000 £27,000
10% offered a salary of more than £48,500 £45,000 £42,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Newport

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Newport region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Newport

2nd Line Support
Salary Trend in Newport

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Newport region.

2nd Line Support Salary Trend in Newport

2nd Line Support
Top 11 Related IT Skills in Newport

For the 6 months to 1 September 2014, IT jobs across the Newport region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 2 (66.67%) Windows XP
1 2 (66.67%) Cisco
1 2 (66.67%) Microsoft
1 2 (66.67%) Active Directory
1 2 (66.67%) Cisco Certification
1 2 (66.67%) Sage
1 2 (66.67%) SQL
1 2 (66.67%) Windows
1 2 (66.67%) Degree
1 2 (66.67%) Line 500
2 1 (33.33%) Linux

2nd Line Support
Top Related IT Skills in Newport by Category

For the 6 months to 1 September 2014, IT jobs across the Newport region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Business Applications
1 2 (66.67%) Line 500
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows XP
2 1 (33.33%) Linux
Programming Languages
1 2 (66.67%) SQL
Qualifications
1 2 (66.67%) Cisco Certification
1 2 (66.67%) Degree
System Software
1 2 (66.67%) Active Directory
Vendors
1 2 (66.67%) Cisco
1 2 (66.67%) Microsoft
1 2 (66.67%) Sage