The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Newport region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 25 - 35
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Analyst 5 0 1
As % of all permanent IT jobs located in Newport 2.53% - 0.50%
As % of the Job Titles category 2.69% - 0.51%
Number of salaries quoted 5 0 1
Average salary £18,500 - £18,000
UK excluding London average salary £21,250 £20,500 £21,250
% change year-on-year
+3.65% -3.52%
Service Desk Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Newport region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Newport
Permanent IT job ads with a match in the
Job Titles category
186 212 197
As % of all permanent IT jobs located in Newport 93.94% 96.80% 98.01%
Number of salaries quoted 121 189 193
Average salary £35,750 £34,000 £37,500
Average salary % change year-on-year
+5.14% -9.33%
90% offered a salary of more than £22,500 £29,000 £28,500
10% offered a salary of more than £57,500 £45,000 £42,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Newport

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Newport region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Newport

Service Desk Analyst
Salary Trend in Newport

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Newport region.

Service Desk Analyst Salary Trend in Newport

Service Desk Analyst
Top 13 Related IT Skills in Newport

For the 6 months to 20 October 2014, IT jobs across the Newport region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 4 (80.00%) Apple
1 4 (80.00%) Android
1 4 (80.00%) Windows 7
1 4 (80.00%) Windows
1 4 (80.00%) Microsoft
2 3 (60.00%) ITIL
2 3 (60.00%) MS Office
2 3 (60.00%) iPad
2 3 (60.00%) SCCM
3 2 (40.00%) MS Excel
3 2 (40.00%) ITIL Certification
4 1 (20.00%) Active Directory
4 1 (20.00%) COM

Service Desk Analyst
Top Related IT Skills in Newport by Category

For the 6 months to 20 October 2014, IT jobs across the Newport region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 3 (60.00%) MS Office
2 2 (40.00%) MS Excel
Libraries, Frameworks & Software Standards
1 1 (20.00%) COM
Miscellaneous
1 3 (60.00%) iPad
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Android
1 4 (80.00%) Windows 7
Processes & Methodologies
1 3 (60.00%) ITIL
Qualifications
1 2 (40.00%) ITIL Certification
System Software
1 1 (20.00%) Active Directory
Systems Management
1 3 (60.00%) SCCM
Vendors
1 4 (80.00%) Microsoft
1 4 (80.00%) Apple
Newport, Gwent
Sanderson
Salary: £17 - £20 per annum + Benefits Package
Posted: 17 days ago