The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Newport region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 31 32 31
Rank change year-on-year
+1 -1
Permanent jobs requiring a Service Desk Analyst 4 1 1
As % of all permanent IT jobs located in Newport 2.15% 0.64% 0.68%
As % of the Job Titles category 2.20% 0.69% 0.69%
Number of salaries quoted 4 1 1
Average salary £25,500 £18,000 £19,000
Average salary % change year-on-year
+41.66% -5.26%
UK excluding London average salary £22,000 £22,000 £22,000
Service Desk Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Newport region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Newport
Permanent IT job ads with a match in the
Job Titles category
182 144 145
As % of all permanent IT jobs located in Newport 97.85% 91.72% 98.64%
Number of salaries quoted 174 117 131
Average salary £37,000 £35,000 £35,000
Average salary % change year-on-year
+5.71% -
90% offered a salary of more than £27,500 £25,000 £27,500
10% offered a salary of more than £50,250 £42,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Newport

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Newport region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Newport

Service Desk Analyst
Salary Trend in Newport

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Newport region.

Service Desk Analyst Salary Trend in Newport

Service Desk Analyst
Top 19 Related IT Skills in Newport

For the 6 months to 27 January 2015, IT jobs across the Newport region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 6 (66.67%) MS Excel
2 5 (55.56%) Active Directory
3 4 (44.44%) VLAN
3 4 (44.44%) Firewall
3 4 (44.44%) MS Exchange
3 4 (44.44%) DHCP
3 4 (44.44%) VPN
3 4 (44.44%) Microsoft
3 4 (44.44%) Windows
3 4 (44.44%) PowerShell
3 4 (44.44%) Android
3 4 (44.44%) Windows 7
3 4 (44.44%) Apple
4 3 (33.33%) iPad
4 3 (33.33%) ITIL
4 3 (33.33%) MS Office
4 3 (33.33%) SCCM
5 2 (22.22%) ITIL Certification
6 1 (11.11%) COM

Service Desk Analyst
Top Related IT Skills in Newport by Category

For the 6 months to 27 January 2015, IT jobs across the Newport region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (44.44%) MS Exchange
Applications
1 6 (66.67%) MS Excel
2 3 (33.33%) MS Office
Communications & Networking
1 4 (44.44%) DHCP
1 4 (44.44%) VPN
1 4 (44.44%) Firewall
1 4 (44.44%) VLAN
Libraries, Frameworks & Software Standards
1 1 (11.11%) COM
Miscellaneous
1 3 (33.33%) iPad
Operating Systems
1 4 (44.44%) Windows
1 4 (44.44%) Android
1 4 (44.44%) Windows 7
Processes & Methodologies
1 3 (33.33%) ITIL
Programming Languages
1 4 (44.44%) PowerShell
Qualifications
1 2 (22.22%) ITIL Certification
System Software
1 5 (55.56%) Active Directory
Systems Management
1 3 (33.33%) SCCM
Vendors
1 4 (44.44%) Microsoft
1 4 (44.44%) Apple