The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 86 - 63
Rank change year-on-year
- 0
Permanent jobs requiring a Help Desk Analyst 1 0 3
As % of all permanent IT jobs located in the North East 0.12% - 0.45%
As % of the Job Titles category 0.12% - 0.47%
Number of salaries quoted 1 0 3
Average salary £21,500 - £17,500
UK excluding London average salary £21,500 £18,500 £19,500
% change year-on-year
+16.21% -5.12%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
818 633 645
As % of all permanent IT jobs located in the North East 98.08% 96.79% 95.70%
Number of salaries quoted 646 565 564
Average salary £36,500 £37,500 £34,000
Average salary % change year-on-year
-2.66% +10.29%
90% offered a salary of more than £23,500 £23,500 £21,000
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the North East

Help Desk Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the North East region.

Help Desk Analyst Salary Trend in the North East

Help Desk Analyst
Top 27 Related IT Skills in the North East

For the 6 months to 21 October 2014, IT jobs across the North East region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 4 (80.00%) MS Office
1 4 (80.00%) Active Directory
2 3 (60.00%) Microsoft
2 3 (60.00%) Systems Management Server (SMS)
2 3 (60.00%) SCCM
3 2 (40.00%) ITIL
4 1 (20.00%) Windows
4 1 (20.00%) IBM Notes
4 1 (20.00%) MS Excel
4 1 (20.00%) SLA
4 1 (20.00%) Cisco
4 1 (20.00%) HP
4 1 (20.00%) Cisco Certification
4 1 (20.00%) Microsoft Certification
4 1 (20.00%) Peregrine
4 1 (20.00%) Lotus
4 1 (20.00%) Service Management
4 1 (20.00%) Change Management
4 1 (20.00%) Firewall
4 1 (20.00%) VMware
4 1 (20.00%) MCTS
4 1 (20.00%) Degree
4 1 (20.00%) Data Protection
4 1 (20.00%) Security Cleared
4 1 (20.00%) Remedy
4 1 (20.00%) Configuration Management
4 1 (20.00%) CCNA

Help Desk Analyst
Top Related IT Skills in the North East by Category

For the 6 months to 21 October 2014, IT jobs across the North East region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) IBM Notes
Applications
1 4 (80.00%) MS Office
2 1 (20.00%) MS Excel
Communications & Networking
1 1 (20.00%) Firewall
Operating Systems
1 1 (20.00%) Windows
Processes & Methodologies
1 2 (40.00%) ITIL
2 1 (20.00%) Service Management
2 1 (20.00%) Change Management
2 1 (20.00%) Data Protection
2 1 (20.00%) Configuration Management
Qualifications
1 1 (20.00%) Cisco Certification
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) MCTS
1 1 (20.00%) Degree
1 1 (20.00%) Security Cleared
1 1 (20.00%) CCNA
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 4 (80.00%) Active Directory
Systems Management
1 3 (60.00%) Systems Management Server (SMS)
1 3 (60.00%) SCCM
Vendors
1 3 (60.00%) Microsoft
2 1 (20.00%) Cisco
2 1 (20.00%) HP
2 1 (20.00%) Peregrine
2 1 (20.00%) Lotus
2 1 (20.00%) VMware
2 1 (20.00%) Remedy
Sunderland, Tyne and Wear
Solutions Recruitment
Salary: From £18,000 to £24,000 per annum
Posted: 3 days ago