The table below looks at the statistics for the Service Support Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 228 246 250
Rank change year-on-year
+18 +4
Permanent jobs requiring a Service Support Manager 1 8 3
As % of all permanent IT jobs located in the North West 0.018% 0.11% 0.045%
As % of the Job Titles category 0.019% 0.12% 0.047%
Number of salaries quoted 1 8 3
Average salary £31,000 £45,000 £32,000
Average salary % change year-on-year
-31.11% +40.62%
UK excluding London average salary £41,500 £45,000 £45,000
% change year-on-year
-7.77% -
Service Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5382 6806 6379
As % of all permanent IT jobs located in the North West 96.04% 96.58% 96.21%
Number of salaries quoted 4503 5759 5348
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £23,500 £24,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Support Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in the North West

Service Support Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the North West region.

Service Support Manager Salary Trend in the North West

Service Support Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the North West region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +23 1 £31,000 -31.11%
Service Support Manager
England

Service Support Manager
Top 30 Related IT Skills in the North West

For the 6 months to 9 February 2016, IT jobs across the North West region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 3 (100.00%) Windows
2 2 (66.67%) Microsoft
2 2 (66.67%) Active Directory
2 2 (66.67%) Service Delivery
2 2 (66.67%) MS Office
2 2 (66.67%) ITIL
2 2 (66.67%) Problem Management
3 1 (33.33%) Supplier Management
3 1 (33.33%) Incident Management
3 1 (33.33%) Exchange Server 2003
3 1 (33.33%) Windows Vista
3 1 (33.33%) Exchange Server 2007
3 1 (33.33%) Oracle Database 11g
3 1 (33.33%) Fat Client
3 1 (33.33%) VMware Infrastructure
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) Hyper-V
3 1 (33.33%) Pentaho
3 1 (33.33%) SaaS
3 1 (33.33%) Exchange Server 2010
3 1 (33.33%) ITIL V2
3 1 (33.33%) Windows 8
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) Exchange Server 2013
3 1 (33.33%) Oracle Database
3 1 (33.33%) Mentoring
3 1 (33.33%) Coaching
3 1 (33.33%) Windows Server
3 1 (33.33%) Case Management
3 1 (33.33%) MCP

Service Support Manager
Top Related IT Skills in the North West by Category

For the 6 months to 9 February 2016, IT jobs across the North West region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) Exchange Server 2003
1 1 (33.33%) Exchange Server 2007
1 1 (33.33%) Exchange Server 2010
1 1 (33.33%) Exchange Server 2013
1 1 (33.33%) MS Exchange
Applications
1 2 (66.67%) MS Office
2 1 (33.33%) MS Excel
Cloud Services
1 1 (33.33%) SaaS
Communications & Networking
1 1 (33.33%) Firewall
1 1 (33.33%) TCP/IP
1 1 (33.33%) VPN
1 1 (33.33%) WAN
Database & Business Intelligence
1 1 (33.33%) Oracle Database
1 1 (33.33%) Oracle Database 11g
1 1 (33.33%) Pentaho
1 1 (33.33%) SQL Server
Libraries, Frameworks & Software Standards
1 1 (33.33%) HTML
1 1 (33.33%) J2EE
Miscellaneous
1 1 (33.33%) Fat Client
1 1 (33.33%) Thin Client
Operating Systems
1 3 (100.00%) Windows
2 1 (33.33%) Linux
2 1 (33.33%) Unix
2 1 (33.33%) Windows 8
2 1 (33.33%) Windows Server
2 1 (33.33%) Windows Server 2003
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Windows Server 2012
2 1 (33.33%) Windows Vista
2 1 (33.33%) Windows XP
Processes & Methodologies
1 2 (66.67%) ITIL
1 2 (66.67%) Problem Management
1 2 (66.67%) Service Delivery
2 1 (33.33%) Business Intelligence
2 1 (33.33%) Case Management
2 1 (33.33%) Change Management
2 1 (33.33%) Coaching
2 1 (33.33%) Identity Management
2 1 (33.33%) Incident Management
2 1 (33.33%) ITIL V2
2 1 (33.33%) Mentoring
2 1 (33.33%) Supplier Management
2 1 (33.33%) Workflow
Programming Languages
1 1 (33.33%) Java
1 1 (33.33%) JavaScript
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) MCP
1 1 (33.33%) MCSE
1 1 (33.33%) Microsoft Certification
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) Hyper-V
2 1 (33.33%) VMware Infrastructure
Systems Management
1 1 (33.33%) Oracle Enterprise Manager
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) Apple
2 1 (33.33%) Oracle
2 1 (33.33%) VMware