The table below looks at the statistics for the Service Support Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Services Support Manager
Rank 233 242 244
Rank change year-on-year
+9 +2
Permanent jobs requiring a Service Support Manager 6 7 7
As % of all permanent IT jobs located in the North West 0.093% 0.099% 0.093%
As % of the Job Titles category 0.098% 0.10% 0.098%
Number of salaries quoted 3 7 7
Average salary £47,500 £38,000 £47,500
Average salary % change year-on-year
+25.00% -20.00%
UK excluding London average salary £47,500 £38,000 £44,500
% change year-on-year
+25.00% -14.60%
Service Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6130 6688 7157
As % of all permanent IT jobs located in the North West 95.28% 94.84% 95.44%
Number of salaries quoted 4988 5421 6129
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,000 £23,500
10% offered a salary of more than £55,000 £52,200 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Support Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in the North West

Service Support Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the North West region.

Service Support Manager Salary Trend in the North West

Service Support Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the North West region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire - 2 £46,250 -
Merseyside - 1 £47,500 -
Service Support Manager
England

Service Support Manager
Top 26 Related IT Skills in the North West

For the 6 months to 30 June 2015, IT jobs across the North West region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 6 (75.00%) SLA
2 4 (50.00%) SAP
2 4 (50.00%) Service Delivery
3 3 (37.50%) Sarbanes-Oxley
3 3 (37.50%) SAP BW
3 3 (37.50%) SAP HR
3 3 (37.50%) SAP GRC
3 3 (37.50%) SAP Security
3 3 (37.50%) SAP HANA
4 2 (25.00%) MS Office
4 2 (25.00%) Active Directory
4 2 (25.00%) ITIL
4 2 (25.00%) Windows
4 2 (25.00%) MS Excel
4 2 (25.00%) Finance
5 1 (12.50%) Service Management
5 1 (12.50%) Banking
5 1 (12.50%) Retail
5 1 (12.50%) ISO 9000
5 1 (12.50%) PRINCE2
5 1 (12.50%) Remedy
5 1 (12.50%) Retail Banking
5 1 (12.50%) Degree
5 1 (12.50%) PRINCE2 Practitioner
5 1 (12.50%) Coaching
5 1 (12.50%) People Management

Service Support Manager
Top Related IT Skills in the North West by Category

For the 6 months to 30 June 2015, IT jobs across the North West region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Applications
1 2 (25.00%) MS Office
1 2 (25.00%) MS Excel
Business Applications
1 3 (37.50%) SAP HR
1 3 (37.50%) SAP GRC
Database & Business Intelligence
1 3 (37.50%) SAP BW
1 3 (37.50%) SAP HANA
General
1 2 (25.00%) Finance
2 1 (12.50%) Banking
2 1 (12.50%) Retail
2 1 (12.50%) Retail Banking
Operating Systems
1 2 (25.00%) Windows
Processes & Methodologies
1 4 (50.00%) Service Delivery
2 3 (37.50%) SAP Security
3 2 (25.00%) ITIL
4 1 (12.50%) PRINCE2
4 1 (12.50%) Service Management
4 1 (12.50%) Coaching
4 1 (12.50%) People Management
Qualifications
1 1 (12.50%) Degree
1 1 (12.50%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (75.00%) SLA
2 3 (37.50%) Sarbanes-Oxley
3 1 (12.50%) ISO 9000
System Software
1 2 (25.00%) Active Directory
Vendors
1 4 (50.00%) SAP
2 1 (12.50%) Remedy