The table below looks at the statistics for the Service Support Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Services Support Manager
Rank 254 236 253
Rank change year-on-year
-18 +17
Permanent jobs requiring a Service Support Manager 1 3 1
As % of all permanent IT jobs located in the North West 0.014% 0.044% 0.014%
As % of the Job Titles category 0.014% 0.047% 0.014%
Number of salaries quoted 1 3 1
Average salary £50,000 £47,500 £27,500
Average salary % change year-on-year
+5.26% +72.72%
UK excluding London average salary £60,000 £47,500 £36,000
% change year-on-year
+26.31% +31.94%
Service Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6959 6446 7140
As % of all permanent IT jobs located in the North West 94.69% 93.92% 96.56%
Number of salaries quoted 5706 5546 6124
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,000 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Service Support Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in the North West

Service Support Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the North West region.

Service Support Manager Salary Trend in the North West

Service Support Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the North West region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -15 1 £50,000 +5.26% 1
Service Support Manager
England

Service Support Manager
Top 30 Related IT Skills in the North West

For the 6 months to 16 September 2014, IT jobs across the North West region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 8 (100.00%) ITIL
2 7 (87.50%) Line Management
2 7 (87.50%) SLA
3 6 (75.00%) Continuous Improvement
4 1 (12.50%) Problem Management
4 1 (12.50%) SCCM
4 1 (12.50%) SCOM
4 1 (12.50%) VMware Infrastructure
4 1 (12.50%) Hyper-V
4 1 (12.50%) MCTS
4 1 (12.50%) MCITP
4 1 (12.50%) Incident Management
4 1 (12.50%) Banking
4 1 (12.50%) VMware Certified Professional (VCP)
4 1 (12.50%) MCP
4 1 (12.50%) MCSE
4 1 (12.50%) MCSA
4 1 (12.50%) MS Excel
4 1 (12.50%) Microsoft
4 1 (12.50%) CCNA
4 1 (12.50%) Active Directory
4 1 (12.50%) Citrix
4 1 (12.50%) CCA
4 1 (12.50%) Citrix Certification
4 1 (12.50%) Cisco Certification
4 1 (12.50%) Microsoft Certification
4 1 (12.50%) SAN
4 1 (12.50%) Symantec
4 1 (12.50%) McAfee
4 1 (12.50%) Sophos

Service Support Manager
Top Related IT Skills in the North West by Category

For the 6 months to 16 September 2014, IT jobs across the North West region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Applications
1 1 (12.50%) MS Excel
Communications & Networking
1 1 (12.50%) SAN
General
1 1 (12.50%) Banking
1 1 (12.50%) Finance
Processes & Methodologies
1 8 (100.00%) ITIL
2 7 (87.50%) Line Management
3 6 (75.00%) Continuous Improvement
4 1 (12.50%) Problem Management
4 1 (12.50%) Incident Management
4 1 (12.50%) Service Management
4 1 (12.50%) Service Delivery
4 1 (12.50%) Change Management
4 1 (12.50%) Disaster Recovery
Qualifications
1 1 (12.50%) MCTS
1 1 (12.50%) MCITP
1 1 (12.50%) VMware Certified Professional (VCP)
1 1 (12.50%) MCP
1 1 (12.50%) MCSE
1 1 (12.50%) MCSA
1 1 (12.50%) CCNA
1 1 (12.50%) CCA
1 1 (12.50%) Citrix Certification
1 1 (12.50%) Cisco Certification
1 1 (12.50%) Microsoft Certification
Quality Assurance & Compliance
1 7 (87.50%) SLA
System Software
1 1 (12.50%) VMware Infrastructure
1 1 (12.50%) Hyper-V
1 1 (12.50%) Active Directory
Systems Management
1 1 (12.50%) SCCM
1 1 (12.50%) SCOM
1 1 (12.50%) Backup Exec
Vendors
1 1 (12.50%) Microsoft
1 1 (12.50%) Citrix
1 1 (12.50%) Symantec
1 1 (12.50%) McAfee
1 1 (12.50%) Sophos
1 1 (12.50%) VMware
Manchester
Huxley Associates
Salary: competitive
Posted: 27 days ago