The first table below looks at the demand for the Service Support Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Services Support Manager
Rank 847 818 878
Rank change year-on-year
-29 +60
Permanent jobs requiring a Service Support Manager 41 39 20
As % of all permanent IT jobs located in England 0.037% 0.038% 0.017%
As % of the Job Titles category 0.039% 0.040% 0.018%
Number of salaries quoted 33 38 17
Average salary £50,000 £55,000 £45,000
Average salary % change year-on-year
-9.09% +22.22%
90% offered a salary of more than £36,500 £33,650 £30,700
10% offered a salary of more than £72,500 £100,000 £68,500
UK excluding London average salary £45,000 £50,000 £50,000
% change year-on-year
-10.00% -
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
104811 98073 111210
As % of all permanent IT jobs located in England 94.51% 94.73% 94.83%
Number of salaries quoted 85812 82508 96017
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
Service Support Manager
UK

Service Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in England

Service Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the England region.

Service Support Manager Salary Trend in England

Service Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Support Manager across the England region over the 3 months to 24 April 2014.

Service Support Manager Salary Histogram in England

Service Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the England region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -36 26 £55,000 -10.56% 2
South East -8 7 £45,000 +2.85% 2
East Midlands -10 3 £35,000 -22.57%
East of England -26 2 £45,000 -43.03%
West Midlands - 2 £36,500 -
South West - 1 - -
Service Support Manager
UK

Service Support Manager
Top 30 Related IT Skills in England

For the 6 months to 24 April 2014, IT jobs across the England region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 38 (59.38%) ITIL
2 37 (57.81%) Service Delivery
3 23 (35.94%) Service Management
4 16 (25.00%) Problem Management
5 14 (21.88%) Microsoft
6 12 (18.75%) Change Management
6 12 (18.75%) Project Management
7 11 (17.19%) Active Directory
8 10 (15.63%) Incident Management
8 10 (15.63%) Management Information System
9 9 (14.06%) Banking
9 9 (14.06%) Information Security
10 8 (12.50%) ITIL V3
10 8 (12.50%) Configuration Management
11 7 (10.94%) SLA
11 7 (10.94%) Cisco
11 7 (10.94%) Retail
12 6 (9.38%) ProCurve
12 6 (9.38%) HP
12 6 (9.38%) PRINCE2
12 6 (9.38%) Windows
12 6 (9.38%) Linux
12 6 (9.38%) Firewall
12 6 (9.38%) CheckPoint
12 6 (9.38%) VMware
13 5 (7.81%) Finance
13 5 (7.81%) Continuous Improvement
14 4 (6.25%) Root Cause Analysis
14 4 (6.25%) MS Excel
14 4 (6.25%) SAP

Service Support Manager
Top Related IT Skills in England by Category

For the 6 months to 24 April 2014, IT jobs across the England region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.69%) Lync
2 1 (1.56%) MS Exchange
Applications
1 4 (6.25%) MS Excel
2 3 (4.69%) MS Office
3 1 (1.56%) MS PowerPoint
Business Applications
1 1 (1.56%) Dynamics CRM
1 1 (1.56%) Dynamics AX
1 1 (1.56%) Remedy ITSM
Cloud Services
1 1 (1.56%) SaaS
Communications & Networking
1 6 (9.38%) Firewall
2 2 (3.13%) VoIP
3 1 (1.56%) TCP/IP
3 1 (1.56%) Intranet
Database & Business Intelligence
1 1 (1.56%) Cognos Impromptu
1 1 (1.56%) Data Warehouse
General
1 9 (14.06%) Banking
2 7 (10.94%) Retail
3 5 (7.81%) Finance
4 3 (4.69%) Telecoms
5 2 (3.13%) Marketing
Libraries, Frameworks & Software Standards
1 3 (4.69%) .NET
2 1 (1.56%) ASP.NET
2 1 (1.56%) Middleware
Miscellaneous
1 10 (15.63%) Management Information System
2 3 (4.69%) NHS
3 2 (3.13%) Social Media
3 2 (3.13%) Statistics
4 1 (1.56%) EPoS
4 1 (1.56%) Video Conferencing
4 1 (1.56%) Enterprise Software
Operating Systems
1 6 (9.38%) Windows
1 6 (9.38%) Linux
2 3 (4.69%) Windows Server 2008
2 3 (4.69%) Windows 7
3 1 (1.56%) Windows 8
3 1 (1.56%) Windows Server 2012
Processes & Methodologies
1 38 (59.38%) ITIL
2 37 (57.81%) Service Delivery
3 23 (35.94%) Service Management
4 16 (25.00%) Problem Management
5 12 (18.75%) Change Management
5 12 (18.75%) Project Management
6 10 (15.63%) Incident Management
7 9 (14.06%) Information Security
8 8 (12.50%) ITIL V3
8 8 (12.50%) Configuration Management
9 6 (9.38%) PRINCE2
10 5 (7.81%) Continuous Improvement
11 4 (6.25%) Root Cause Analysis
12 3 (4.69%) B2B
12 3 (4.69%) CRM
12 3 (4.69%) Quality Management
12 3 (4.69%) Performance Management
13 2 (3.13%) Service Desk Management
13 2 (3.13%) Project Planning
13 2 (3.13%) ITSM
Programming Languages
1 3 (4.69%) SQL
2 1 (1.56%) C#
Qualifications
1 4 (6.25%) ITIL Certification
2 3 (4.69%) Degree
3 2 (3.13%) Microsoft Certification
4 1 (1.56%) ISEB
4 1 (1.56%) MCP
4 1 (1.56%) CCVP
Quality Assurance & Compliance
1 7 (10.94%) SLA
System Software
1 11 (17.19%) Active Directory
2 2 (3.13%) Citrix Presentation Server
2 2 (3.13%) XenApp
2 2 (3.13%) XenDesktop
2 2 (3.13%) Microsoft App-V
Systems Management
1 1 (1.56%) Cisco IPCC
1 1 (1.56%) Cisco UCCE
1 1 (1.56%) Cisco UCCX
1 1 (1.56%) Cisco CUCM
Vendors
1 14 (21.88%) Microsoft
2 7 (10.94%) Cisco
3 6 (9.38%) ProCurve
3 6 (9.38%) HP
3 6 (9.38%) CheckPoint
3 6 (9.38%) VMware
4 4 (6.25%) SAP
4 4 (6.25%) Pegasus
5 3 (4.69%) PeopleSoft
6 2 (3.13%) Salesforce.com
6 2 (3.13%) Novell
6 2 (3.13%) Citrix
7 1 (1.56%) Remedy
Southampton, Hampshire
Greywood Associates Limited
Salary: £34565 - £40046 per annum
Posted: 14 hours ago
Southampton
Greywood Associates Limited
Salary: £34565 - £40046 per annum
Posted: 15 hours ago
Southampton, Hampshire
Southampton Solent University
Salary: From £34,565 to £46,046 per annum
Posted: 12 days ago