The statistics below represent IT jobs advertised across the England region that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 807 869 879
Rank change year-on-year
+62 +10
Permanent jobs requiring a Service Support Manager 71 67 77
As % of all permanent IT jobs located in England 0.079% 0.066% 0.072%
As % of the Job Titles category 0.082% 0.068% 0.075%
Number of salaries quoted 66 62 68
Median salary £51,500 £48,000 £50,000
Median salary % change year-on-year
+7.29% -4.00%
90% offered a salary of more than £32,500 £40,000 £37,400
10% offered a salary of more than £70,000 £65,000 £70,500
UK excluding London median salary £48,750 £47,500 £55,000
% change year-on-year
+2.63% -13.63%
Service Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
86269 98137 103086
As % of all permanent IT jobs located in England 96.28% 96.30% 96.41%
Number of salaries quoted 72747 82628 84190
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Support Manager
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in England

Service Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the England region.

Service Support Manager Salary Trend in England

Service Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Support Manager across the England region over the 3 months to 30 September 2016.

Service Support Manager Salary Histogram in England

Service Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the England region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +46 34 £55,000 - 1
East of England +36 18 £51,500 +7.29%
West Midlands -2 7 £30,000 -33.33%
South East +28 5 £47,500 -13.63%
South West +2 4 £37,500 -12.79% 1
Yorkshire +33 2 - -
North West +2 1 £47,500 - 2
Service Support Manager
UK

Service Support Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 30 September 2016, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Support Manager in the job title.

1 87 (61.27%) ITIL
2 79 (55.63%) Service Delivery
3 59 (41.55%) SLA
4 39 (27.46%) Finance
5 34 (23.94%) Performance Management
6 32 (22.54%) Stakeholder Management
7 28 (19.72%) Data Centre
8 25 (17.61%) Escalation Management
9 24 (16.90%) Windows
10 23 (16.20%) MS PowerPoint
11 22 (15.49%) Statistics
11 22 (15.49%) Service Management
11 22 (15.49%) Critical Success Factor
12 19 (13.38%) SQL
12 19 (13.38%) Microsoft
12 19 (13.38%) Incident Management
13 16 (11.27%) Continuous Improvement
13 16 (11.27%) Agile Software Development
13 16 (11.27%) Change Management
14 15 (10.56%) Project Management
14 15 (10.56%) DevOps
15 14 (9.86%) Risk Management
15 14 (9.86%) Legal
16 13 (9.15%) MS Office
17 12 (8.45%) PRINCE2
17 12 (8.45%) Service Design
18 11 (7.75%) VB
18 11 (7.75%) Active Directory
18 11 (7.75%) Telecoms
18 11 (7.75%) ITSM

Service Support Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (2.82%) MS Exchange
2 3 (2.11%) SharePoint
3 2 (1.41%) Exchange Server 2010
3 2 (1.41%) Exchange Server 2013
3 2 (1.41%) IIS
4 1 (0.70%) Skype for Business
Applications
1 23 (16.20%) MS PowerPoint
2 13 (9.15%) MS Office
3 10 (7.04%) MS Excel
Cloud Services
1 9 (6.34%) Amazon AWS
2 4 (2.82%) Office 365
3 3 (2.11%) SaaS
4 1 (0.70%) Microsoft Azure
4 1 (0.70%) PaaS
Communications & Networking
1 6 (4.23%) VPN
2 5 (3.52%) TCP/IP
3 3 (2.11%) DHCP
3 3 (2.11%) IPv4
3 3 (2.11%) IPv6
4 2 (1.41%) IP Telephony
4 2 (1.41%) LAN
4 2 (1.41%) Network Security
4 2 (1.41%) WAN
5 1 (0.70%) Cisco IOS
5 1 (0.70%) DNS
5 1 (0.70%) Internet
5 1 (0.70%) SMTP
Database & Business Intelligence
1 9 (6.34%) Crystal Reports
1 9 (6.34%) SQL Server Reporting Services
2 3 (2.11%) SQL Server
3 2 (1.41%) Big Data
Development Applications
1 1 (0.70%) JIRA
General
1 39 (27.46%) Finance
2 14 (9.86%) Legal
3 11 (7.75%) Telecoms
4 5 (3.52%) Law
5 4 (2.82%) Marketing
5 4 (2.82%) Retail
6 2 (1.41%) Advertising
6 2 (1.41%) Back Office
6 2 (1.41%) Banking
7 1 (0.70%) Dutch Language
7 1 (0.70%) French Language
7 1 (0.70%) German Language
7 1 (0.70%) Spanish Language
Libraries, Frameworks & Software Standards
1 5 (3.52%) .NET
2 2 (1.41%) .NET Framework
2 2 (1.41%) HTML
3 1 (0.70%) CSS
3 1 (0.70%) Web Services
Miscellaneous
1 28 (19.72%) Data Centre
2 22 (15.49%) Statistics
3 7 (4.93%) Virtual Team
4 6 (4.23%) Driving Licence
5 5 (3.52%) User Experience
6 4 (2.82%) Analytical Skills
7 3 (2.11%) Management Information System
8 2 (1.41%) CMDB
8 2 (1.41%) Enterprise Software
9 1 (0.70%) Data Integration
9 1 (0.70%) Data Protection Act
9 1 (0.70%) Foreign Exchange (FX)
9 1 (0.70%) Handset
9 1 (0.70%) Internet of Things
9 1 (0.70%) iPad
9 1 (0.70%) iPhone
9 1 (0.70%) Machine to Machine
9 1 (0.70%) NHS
9 1 (0.70%) Performance Metrics
9 1 (0.70%) Smartphone
Operating Systems
1 24 (16.90%) Windows
2 5 (3.52%) Android
2 5 (3.52%) Windows Server
3 4 (2.82%) Apple iOS
3 4 (2.82%) Windows 7
4 3 (2.11%) Mac OS
4 3 (2.11%) Mac OS X
4 3 (2.11%) Windows 10
4 3 (2.11%) Windows Server 2008
5 2 (1.41%) Linux
6 1 (0.70%) Unix
6 1 (0.70%) Windows Server 2012
6 1 (0.70%) Windows XP
Processes & Methodologies
1 87 (61.27%) ITIL
2 79 (55.63%) Service Delivery
3 34 (23.94%) Performance Management
4 32 (22.54%) Stakeholder Management
5 25 (17.61%) Escalation Management
6 22 (15.49%) Critical Success Factor
6 22 (15.49%) Service Management
7 19 (13.38%) Incident Management
8 16 (11.27%) Agile Software Development
8 16 (11.27%) Change Management
8 16 (11.27%) Continuous Improvement
9 15 (10.56%) DevOps
9 15 (10.56%) Project Management
10 14 (9.86%) Risk Management
11 12 (8.45%) PRINCE2
11 12 (8.45%) Service Design
12 11 (7.75%) ITSM
13 9 (6.34%) Business Intelligence
13 9 (6.34%) Coaching
13 9 (6.34%) Conflict Management
Programming Languages
1 19 (13.38%) SQL
2 11 (7.75%) VB
3 2 (1.41%) C#
3 2 (1.41%) Java
4 1 (0.70%) C++
4 1 (0.70%) JavaScript
4 1 (0.70%) Perl
4 1 (0.70%) PHP
4 1 (0.70%) Python
Qualifications
1 8 (5.63%) ITIL Certification
2 5 (3.52%) Microsoft Certification
2 5 (3.52%) Security Cleared
3 4 (2.82%) SC Cleared
4 3 (2.11%) Degree
5 2 (1.41%) DV Cleared
5 2 (1.41%) Postgraduate
6 1 (0.70%) A+ Certification
6 1 (0.70%) MCP
6 1 (0.70%) PMI Certification
6 1 (0.70%) PMP
6 1 (0.70%) PRINCE2 Certification
6 1 (0.70%) Six Sigma Green Belt
Quality Assurance & Compliance
1 59 (41.55%) SLA
2 4 (2.82%) QA
3 1 (0.70%) ISO/IEC 27001
System Software
1 11 (7.75%) Active Directory
2 1 (0.70%) Firmware
Systems Management
1 4 (2.82%) SCCM
2 2 (1.41%) AirWatch
Vendors
1 19 (13.38%) Microsoft
2 7 (4.93%) IBM
3 5 (3.52%) ServiceNow
4 3 (2.11%) Apple
4 3 (2.11%) Bloomberg
4 3 (2.11%) Reuters
5 2 (1.41%) Cisco
5 2 (1.41%) Citrix
5 2 (1.41%) LANDesk
5 2 (1.41%) Sybase
6 1 (0.70%) Dell
6 1 (0.70%) SolarWinds
6 1 (0.70%) VMware
6 1 (0.70%) Zeacom
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Posted: 21 hours ago
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Salary: £50-55,000 + Bens
Posted: 11 days ago