The statistics below represent IT jobs advertised across the England region that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 786 871 893
Rank change year-on-year
+85 +22
Permanent jobs requiring a Service Support Manager 70 59 68
As % of all permanent IT jobs located in England 0.083% 0.059% 0.063%
As % of the Job Titles category 0.087% 0.061% 0.065%
Number of salaries quoted 65 54 61
Median salary £40,000 £45,000 £40,000
Median salary % change year-on-year
-11.11% +12.50%
90% offered a salary of more than £30,000 £41,800 £30,000
10% offered a salary of more than £63,000 £66,750 £65,000
UK excluding London median salary £40,000 £55,000 £35,000
% change year-on-year
-27.27% +57.14%
Service Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
80887 97120 104197
As % of all permanent IT jobs located in England 96.48% 96.62% 96.57%
Number of salaries quoted 67718 81772 86920
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

Service Support Manager
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in England

Service Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the England region.

Service Support Manager Salary Trend in England

Service Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Support Manager across the England region over the 3 months to 3 December 2016.

Service Support Manager Salary Histogram in England

Service Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the England region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +54 20 £45,000 -
South East +75 17 £39,000 -30.66% 1
East of England +36 14 £51,500 -14.16%
North West -14 6 £30,000 -45.45%
West Midlands - 6 £30,000 -
South West +14 5 £30,000 -62.50% 1
Yorkshire +15 2 £53,750 +58.08%
Service Support Manager
UK

Service Support Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 3 December 2016, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Support Manager in the job title.

1 103 (67.76%) ITIL
2 78 (51.32%) Service Delivery
3 52 (34.21%) SLA
4 43 (28.29%) Finance
5 35 (23.03%) Performance Management
6 25 (16.45%) Stakeholder Management
7 24 (15.79%) Windows
7 24 (15.79%) Escalation Management
8 23 (15.13%) Data Centre
8 23 (15.13%) Statistics
9 22 (14.47%) PRINCE2
9 22 (14.47%) MS PowerPoint
10 21 (13.82%) Critical Success Factor
10 21 (13.82%) Service Management
10 21 (13.82%) Contract Management
11 19 (12.50%) Microsoft
11 19 (12.50%) Active Directory
11 19 (12.50%) Continuous Improvement
12 18 (11.84%) MS Office
13 17 (11.18%) Legal
13 17 (11.18%) SQL
14 16 (10.53%) Project Management
14 16 (10.53%) Agile Software Development
14 16 (10.53%) Incident Management
15 14 (9.21%) DevOps
16 13 (8.55%) VB
16 13 (8.55%) Service Design
17 12 (7.89%) ITIL Certification
17 12 (7.89%) Virtual Team Management
17 12 (7.89%) Virtual Team

Service Support Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.32%) Exchange Server 2010
1 2 (1.32%) Exchange Server 2013
1 2 (1.32%) IIS
1 2 (1.32%) MS Exchange
1 2 (1.32%) SharePoint
Applications
1 22 (14.47%) MS PowerPoint
2 18 (11.84%) MS Office
3 3 (1.97%) MS Excel
Cloud Services
1 9 (5.92%) Amazon AWS
2 5 (3.29%) Office 365
2 5 (3.29%) SaaS
3 3 (1.97%) Microsoft Azure
4 1 (0.66%) PaaS
Communications & Networking
1 6 (3.95%) VPN
2 5 (3.29%) DHCP
3 3 (1.97%) LAN
3 3 (1.97%) TCP/IP
3 3 (1.97%) WAN
4 2 (1.32%) DNS
4 2 (1.32%) IPv4
4 2 (1.32%) IPv6
4 2 (1.32%) Network Security
4 2 (1.32%) Wireless
5 1 (0.66%) Cisco IOS
5 1 (0.66%) Firewall
5 1 (0.66%) Remote Desktop
5 1 (0.66%) VLAN
5 1 (0.66%) Wi-Fi
Database & Business Intelligence
1 11 (7.24%) Crystal Reports
1 11 (7.24%) SQL Server Reporting Services
2 6 (3.95%) SQL Server
3 1 (0.66%) Big Data
Development Applications
1 2 (1.32%) Jenkins
1 2 (1.32%) JIRA
General
1 43 (28.29%) Finance
2 17 (11.18%) Legal
3 7 (4.61%) Law
3 7 (4.61%) Telecoms
4 4 (2.63%) Retail
5 3 (1.97%) Marketing
6 2 (1.32%) Back Office
6 2 (1.32%) Banking
Libraries, Frameworks & Software Standards
1 2 (1.32%) .NET
1 2 (1.32%) .NET Framework
2 1 (0.66%) HTML
2 1 (0.66%) Web Services
Miscellaneous
1 23 (15.13%) Data Centre
1 23 (15.13%) Statistics
2 12 (7.89%) Virtual Team
3 7 (4.61%) Analytical Skills
4 4 (2.63%) Management Information System
4 4 (2.63%) User Experience
5 2 (1.32%) CMDB
5 2 (1.32%) Enterprise Software
6 1 (0.66%) Data Protection Act
6 1 (0.66%) Driving Licence
6 1 (0.66%) Fintech
6 1 (0.66%) NHS
6 1 (0.66%) Performance Metrics
6 1 (0.66%) Smartcard
Operating Systems
1 24 (15.79%) Windows
2 6 (3.95%) Linux
2 6 (3.95%) Windows Server
3 5 (3.29%) Android
3 5 (3.29%) Apple iOS
4 4 (2.63%) Unix
5 3 (1.97%) Mac OS
6 2 (1.32%) Mac OS X
6 2 (1.32%) Windows 10
6 2 (1.32%) Windows 7
6 2 (1.32%) Windows Server 2008
7 1 (0.66%) Windows Server 2012
Processes & Methodologies
1 103 (67.76%) ITIL
2 78 (51.32%) Service Delivery
3 35 (23.03%) Performance Management
4 25 (16.45%) Stakeholder Management
5 24 (15.79%) Escalation Management
6 22 (14.47%) PRINCE2
7 21 (13.82%) Contract Management
7 21 (13.82%) Critical Success Factor
7 21 (13.82%) Service Management
8 19 (12.50%) Continuous Improvement
9 16 (10.53%) Agile Software Development
9 16 (10.53%) Incident Management
9 16 (10.53%) Project Management
10 14 (9.21%) DevOps
11 13 (8.55%) Service Design
12 12 (7.89%) Virtual Team Management
13 11 (7.24%) Analytics
13 11 (7.24%) Business Analytics
13 11 (7.24%) Business Intelligence
13 11 (7.24%) Conflict Management
Programming Languages
1 17 (11.18%) SQL
2 13 (8.55%) VB
3 2 (1.32%) C#
3 2 (1.32%) Java
4 1 (0.66%) C
4 1 (0.66%) C++
4 1 (0.66%) JavaScript
4 1 (0.66%) Perl
4 1 (0.66%) PHP
4 1 (0.66%) PowerShell
4 1 (0.66%) Python
Qualifications
1 12 (7.89%) ITIL Certification
2 7 (4.61%) PRINCE2 Certification
3 5 (3.29%) SC Cleared
3 5 (3.29%) Security Cleared
4 4 (2.63%) Degree
5 2 (1.32%) DV Cleared
6 1 (0.66%) PMI Certification
6 1 (0.66%) PMP
6 1 (0.66%) Postgraduate
Quality Assurance & Compliance
1 52 (34.21%) SLA
2 2 (1.32%) ISO/IEC 27001
2 2 (1.32%) QA
System Software
1 19 (12.50%) Active Directory
2 1 (0.66%) Hyper-V
2 1 (0.66%) VMware Infrastructure
Systems Management
1 3 (1.97%) SCCM
2 2 (1.32%) AirWatch
2 2 (1.32%) Ansible
Vendors
1 19 (12.50%) Microsoft
2 8 (5.26%) IBM
3 6 (3.95%) ServiceNow
4 5 (3.29%) Cisco
4 5 (3.29%) VMware
5 3 (1.97%) Bloomberg
5 3 (1.97%) NetApp
5 3 (1.97%) Reuters
6 2 (1.32%) Citrix
6 2 (1.32%) LANDesk
6 2 (1.32%) Oracle
6 2 (1.32%) Salesforce.com
6 2 (1.32%) Sun
6 2 (1.32%) Sybase
7 1 (0.66%) Draytek
7 1 (0.66%) Fortinet
7 1 (0.66%) HP
7 1 (0.66%) SonicWALL
7 1 (0.66%) Veeam
7 1 (0.66%) Workday
Poole, Dorset
RecruitmentRevolution.com Limited
Salary: From £30,000 to £40,000 per annum
Posted: Yesterday
Banbury, Oxfordshire
GK Recruitment
Salary: From £50,000 to £55,000 per annum
Posted: 3 days ago