The statistics below represent IT jobs advertised across the England region that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 837 853 872
Rank change year-on-year
+16 +19
Permanent jobs requiring a Service Support Manager 69 69 103
As % of all permanent IT jobs located in England 0.074% 0.069% 0.093%
As % of the Job Titles category 0.077% 0.072% 0.097%
Number of salaries quoted 58 55 93
Median salary £42,500 £58,750 £55,000
Median salary % change year-on-year
-27.65% +6.81%
90% offered a salary of more than £27,500 £38,424 £37,500
10% offered a salary of more than £60,000 £70,000 £72,500
UK excluding London median salary £42,000 £42,500 £50,000
% change year-on-year
-1.17% -15.00%
Service Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
89934 96186 106572
As % of all permanent IT jobs located in England 96.32% 96.53% 96.52%
Number of salaries quoted 76512 79745 88117
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Support Manager
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in England

Service Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the England region.

Service Support Manager Salary Trend in England

Service Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Support Manager across the England region over the 3 months to 27 May 2016.

Service Support Manager Salary Histogram in England

Service Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the England region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London 0 15 £52,500 -12.50% 4
West Midlands -2 15 £27,500 -35.29%
South East +7 13 £47,500 - 1
South West +6 10 £32,500 -23.52% 1
North West +21 9 £42,000 +9.30%
East Midlands - 4 £27,500 -
East of England - 2 £55,000 -
Yorkshire +1 1 £31,500 -33.68%
Service Support Manager
UK

Service Support Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 May 2016, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Support Manager in the job title.

1 96 (64.43%) ITIL
2 64 (42.95%) Service Delivery
3 51 (34.23%) SLA
4 47 (31.54%) Finance
5 36 (24.16%) Windows
6 33 (22.15%) Microsoft
7 29 (19.46%) Stakeholder Management
8 27 (18.12%) Performance Management
9 26 (17.45%) Active Directory
10 25 (16.78%) ITIL Certification
10 25 (16.78%) Windows Server
11 24 (16.11%) Service Management
12 23 (15.44%) Data Centre
13 22 (14.77%) Incident Management
14 21 (14.09%) Statistics
15 20 (13.42%) MS Excel
15 20 (13.42%) Windows Server 2008
15 20 (13.42%) Escalation Management
16 19 (12.75%) Critical Success Factor
16 19 (12.75%) MS PowerPoint
16 19 (12.75%) SQL
17 18 (12.08%) People Management
17 18 (12.08%) Windows Server 2012
18 15 (10.07%) SQL Server
18 15 (10.07%) MS Exchange
19 14 (9.40%) VMware
19 14 (9.40%) Telecoms
19 14 (9.40%) ITSM
19 14 (9.40%) Problem Management
20 13 (8.72%) Retail

Service Support Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (10.07%) MS Exchange
2 7 (4.70%) Exchange Server 2010
2 7 (4.70%) SharePoint
3 6 (4.03%) Exchange Server 2007
4 5 (3.36%) IIS
5 4 (2.68%) Exchange Server 2013
6 2 (1.34%) CMS
6 2 (1.34%) SAS
6 2 (1.34%) SharePoint 2010
7 1 (0.67%) Blackberry Enterprise Server
7 1 (0.67%) Skype for Business
Applications
1 20 (13.42%) MS Excel
2 19 (12.75%) MS PowerPoint
3 9 (6.04%) MS Office
Business Applications
1 3 (2.01%) SAP Oil and Gas
2 1 (0.67%) Dynamics CRM
2 1 (0.67%) SAP CRM
Cloud Services
1 8 (5.37%) Office 365
2 4 (2.68%) SaaS
3 2 (1.34%) Amazon AWS
3 2 (1.34%) Microsoft Azure
4 1 (0.67%) Cloud Computing
4 1 (0.67%) IaaS
Communications & Networking
1 7 (4.70%) DNS
1 7 (4.70%) TCP/IP
2 5 (3.36%) ATM
2 5 (3.36%) Broadband
2 5 (3.36%) DHCP
2 5 (3.36%) Firewall
2 5 (3.36%) SAN
3 4 (2.68%) Intranet
4 3 (2.01%) VPN
5 2 (1.34%) Extranet
5 2 (1.34%) IP Telephony
5 2 (1.34%) Kerberos
5 2 (1.34%) LAN
5 2 (1.34%) NAS
5 2 (1.34%) WAN
6 1 (0.67%) Cisco ASA
6 1 (0.67%) HTTPS
6 1 (0.67%) ISDN
6 1 (0.67%) SMTP
6 1 (0.67%) VLAN
Database & Business Intelligence
1 15 (10.07%) SQL Server
2 5 (3.36%) SQL Server 2008
3 3 (2.01%) SQL Server 2012
4 1 (0.67%) Big Data
General
1 47 (31.54%) Finance
2 14 (9.40%) Telecoms
3 13 (8.72%) Retail
4 12 (8.05%) Law
5 11 (7.38%) Legal
6 9 (6.04%) Banking
7 7 (4.70%) Marketing
8 4 (2.68%) Advertising
8 4 (2.68%) Manufacturing
9 3 (2.01%) Electronics
9 3 (2.01%) Investment Banking
10 1 (0.67%) Corporate Banking
10 1 (0.67%) Dutch Language
10 1 (0.67%) French Language
10 1 (0.67%) Front Office
10 1 (0.67%) German Language
10 1 (0.67%) Publishing
10 1 (0.67%) Spanish Language
Libraries, Frameworks & Software Standards
1 7 (4.70%) .NET
2 6 (4.03%) CSS
3 4 (2.68%) Web Services
4 3 (2.01%) .NET Framework
5 2 (1.34%) EDI
6 1 (0.67%) HTML
6 1 (0.67%) XML
Miscellaneous
1 23 (15.44%) Data Centre
2 21 (14.09%) Statistics
3 13 (8.72%) Analytical Skills
4 8 (5.37%) FMCG
5 6 (4.03%) Driving Licence
5 6 (4.03%) Management Information System
6 4 (2.68%) Blackberry
7 3 (2.01%) Foreign Exchange (FX)
7 3 (2.01%) Replication
8 2 (1.34%) Private Cloud
9 1 (0.67%) Computer Science
9 1 (0.67%) Data Integration
9 1 (0.67%) EqualLogic
9 1 (0.67%) Hedge funds
9 1 (0.67%) Internet of Things
9 1 (0.67%) Machine to Machine
9 1 (0.67%) User Experience
Operating Systems
1 36 (24.16%) Windows
2 25 (16.78%) Windows Server
3 20 (13.42%) Windows Server 2008
4 18 (12.08%) Windows Server 2012
5 13 (8.72%) Windows 7
6 5 (3.36%) Windows 10
6 5 (3.36%) Windows Server 2003
7 1 (0.67%) Android
7 1 (0.67%) Apple iOS
7 1 (0.67%) Windows XP
Processes & Methodologies
1 96 (64.43%) ITIL
2 64 (42.95%) Service Delivery
3 29 (19.46%) Stakeholder Management
4 27 (18.12%) Performance Management
5 24 (16.11%) Service Management
6 22 (14.77%) Incident Management
7 20 (13.42%) Escalation Management
8 19 (12.75%) Critical Success Factor
9 18 (12.08%) People Management
10 14 (9.40%) ITSM
10 14 (9.40%) Problem Management
11 13 (8.72%) Line Management
12 11 (7.38%) Mentoring
12 11 (7.38%) Service Desk Management
13 10 (6.71%) Change Management
13 10 (6.71%) Risk Management
14 9 (6.04%) Coaching
14 9 (6.04%) Continuous Improvement
15 7 (4.70%) Supplier Management
16 6 (4.03%) Release Management
Programming Languages
1 19 (12.75%) SQL
2 2 (1.34%) C
2 2 (1.34%) Java
2 2 (1.34%) JavaScript
3 1 (0.67%) C#
Qualifications
1 25 (16.78%) ITIL Certification
2 12 (8.05%) Microsoft Certification
3 6 (4.03%) MCITP
3 6 (4.03%) MCSE
4 5 (3.36%) Degree
5 3 (2.01%) VMware Certified Professional (VCP)
6 2 (1.34%) Security Cleared
7 1 (0.67%) DV Cleared
7 1 (0.67%) HND
7 1 (0.67%) ITIL Foundation Certificate
7 1 (0.67%) MCP
7 1 (0.67%) MCSA
7 1 (0.67%) MCTS
7 1 (0.67%) PMI Certification
7 1 (0.67%) PMP
7 1 (0.67%) PRINCE2 Practitioner
7 1 (0.67%) SC Cleared
7 1 (0.67%) Six Sigma Green Belt
Quality Assurance & Compliance
1 51 (34.23%) SLA
2 3 (2.01%) ISO/IEC 27001
3 2 (1.34%) QA
4 1 (0.67%) HMG Infosec
System Software
1 26 (17.45%) Active Directory
2 7 (4.70%) Hyper-V
3 6 (4.03%) vSphere
4 3 (2.01%) VMware ESXi
4 3 (2.01%) VMware Infrastructure
5 2 (1.34%) vCloud
5 2 (1.34%) VMware ESX
6 1 (0.67%) Firmware
6 1 (0.67%) Terminal Services
6 1 (0.67%) XenDesktop
Systems Management
1 1 (0.67%) Backup Exec
1 1 (0.67%) SCCM
1 1 (0.67%) SCOM
Vendors
1 33 (22.15%) Microsoft
2 14 (9.40%) VMware
3 9 (6.04%) Citrix
4 8 (5.37%) Cisco
5 6 (4.03%) HP
6 4 (2.68%) Dell
6 4 (2.68%) NetApp
6 4 (2.68%) SAP
7 3 (2.01%) Avaya
7 3 (2.01%) EMC
7 3 (2.01%) SonicWALL
7 3 (2.01%) Sophos
8 2 (1.34%) Apple
8 2 (1.34%) Nimble Storage
8 2 (1.34%) Remedy
8 2 (1.34%) Sun
9 1 (0.67%) Bloomberg
9 1 (0.67%) Eze Software Group
9 1 (0.67%) Reuters
9 1 (0.67%) Salesforce.com
West London
ReThink Recruitment
Salary: £50000.00 - £55000.00 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £40000 - £55000 per annum
Posted: 3 days ago
London
Information Technology Services
Salary: £40k - 50k per year + benefits
Posted: 4 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £30000 - £35000 per annum + ben
Posted: 3 days ago