The statistics below represent IT jobs advertised across the England region that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 861 874 862
Rank change year-on-year
+13 -12
Permanent jobs requiring a Service Support Manager 66 74 112
As % of all permanent IT jobs located in England 0.069% 0.072% 0.099%
As % of the Job Titles category 0.071% 0.074% 0.10%
Number of salaries quoted 59 66 96
Median salary £45,000 £52,500 £53,750
Median salary % change year-on-year
-14.28% -2.32%
90% offered a salary of more than £27,500 £40,000 £37,500
10% offered a salary of more than £64,000 £72,000 £72,500
UK excluding London median salary £42,000 £44,500 £47,500
% change year-on-year
-5.61% -6.31%
Service Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
92749 99347 108873
As % of all permanent IT jobs located in England 96.30% 96.53% 96.47%
Number of salaries quoted 78780 81890 89141
Median salary £47,250 £45,000 £45,000
Median salary % change year-on-year
+5.00% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Support Manager
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in England

Service Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the England region.

Service Support Manager Salary Trend in England

Service Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Support Manager across the England region over the 3 months to 3 May 2016.

Service Support Manager Salary Histogram in England

Service Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the England region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -14 22 £55,000 -8.33%
West Midlands -11 12 £27,500 -35.29% 1
South East +21 10 £50,000 -2.43%
North West +34 9 £42,000 +0.68%
South West +10 8 £51,250 +20.58%
East Midlands +13 3 £27,500 -38.88%
East of England +14 2 £55,000 +10.00%
Service Support Manager
UK

Service Support Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 3 May 2016, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Support Manager in the job title.

1 98 (66.67%) ITIL
2 57 (38.78%) Service Delivery
3 48 (32.65%) SLA
4 43 (29.25%) Finance
5 36 (24.49%) Windows
6 29 (19.73%) Service Management
6 29 (19.73%) Microsoft
7 28 (19.05%) Active Directory
7 28 (19.05%) ITIL Certification
8 26 (17.69%) Windows Server
9 22 (14.97%) Windows Server 2008
10 21 (14.29%) Performance Management
10 21 (14.29%) Windows Server 2012
11 20 (13.61%) Incident Management
11 20 (13.61%) Stakeholder Management
12 17 (11.56%) MS Exchange
13 16 (10.88%) MS Excel
13 16 (10.88%) People Management
14 15 (10.20%) Service Desk Management
14 15 (10.20%) Retail
14 15 (10.20%) SQL Server
14 15 (10.20%) ITSM
14 15 (10.20%) VMware
14 15 (10.20%) Data Centre
15 14 (9.52%) Telecoms
15 14 (9.52%) SQL
15 14 (9.52%) Statistics
15 14 (9.52%) Problem Management
15 14 (9.52%) Mentoring
16 13 (8.84%) Analytical Skills

Service Support Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (11.56%) MS Exchange
2 9 (6.12%) Exchange Server 2010
3 8 (5.44%) Exchange Server 2007
4 7 (4.76%) SharePoint
5 5 (3.40%) IIS
6 4 (2.72%) Exchange Server 2013
7 2 (1.36%) CMS
7 2 (1.36%) SAS
7 2 (1.36%) SharePoint 2010
8 1 (0.68%) Blackberry Enterprise Server
Applications
1 16 (10.88%) MS Excel
2 12 (8.16%) MS PowerPoint
3 8 (5.44%) MS Office
Business Applications
1 5 (3.40%) SAP Oil and Gas
2 2 (1.36%) Oracle Financials
3 1 (0.68%) Dynamics CRM
3 1 (0.68%) Remedy ITSM
3 1 (0.68%) SAP CRM
Cloud Services
1 9 (6.12%) Office 365
2 3 (2.04%) SaaS
3 2 (1.36%) Microsoft Azure
4 1 (0.68%) Amazon AWS
4 1 (0.68%) Cloud Computing
4 1 (0.68%) IaaS
4 1 (0.68%) SuccessFactors
Communications & Networking
1 7 (4.76%) TCP/IP
2 6 (4.08%) DNS
3 5 (3.40%) ATM
3 5 (3.40%) Broadband
3 5 (3.40%) DHCP
3 5 (3.40%) Firewall
3 5 (3.40%) SAN
4 4 (2.72%) Intranet
5 3 (2.04%) VPN
6 2 (1.36%) Extranet
6 2 (1.36%) IP Telephony
6 2 (1.36%) Kerberos
6 2 (1.36%) LAN
6 2 (1.36%) NAS
6 2 (1.36%) WAN
7 1 (0.68%) Cisco ASA
7 1 (0.68%) HTTPS
7 1 (0.68%) ISDN
7 1 (0.68%) MPLS
7 1 (0.68%) VLAN
Database & Business Intelligence
1 15 (10.20%) SQL Server
2 5 (3.40%) SQL Server 2008
3 3 (2.04%) SQL Server 2012
4 1 (0.68%) SAP HANA
General
1 43 (29.25%) Finance
2 15 (10.20%) Retail
3 14 (9.52%) Telecoms
4 12 (8.16%) Law
5 11 (7.48%) Legal
6 9 (6.12%) Banking
7 8 (5.44%) Marketing
8 6 (4.08%) Manufacturing
9 5 (3.40%) Advertising
9 5 (3.40%) Electronics
10 3 (2.04%) Investment Banking
11 1 (0.68%) Corporate Banking
11 1 (0.68%) Front Office
11 1 (0.68%) Publishing
Libraries, Frameworks & Software Standards
1 5 (3.40%) .NET
1 5 (3.40%) CSS
2 4 (2.72%) Web Services
3 3 (2.04%) .NET Framework
4 2 (1.36%) EDI
5 1 (0.68%) XML
Miscellaneous
1 15 (10.20%) Data Centre
2 14 (9.52%) Statistics
3 13 (8.84%) Analytical Skills
4 8 (5.44%) FMCG
5 6 (4.08%) Management Information System
6 4 (2.72%) Blackberry
7 3 (2.04%) Foreign Exchange (FX)
7 3 (2.04%) Replication
8 2 (1.36%) Driving Licence
8 2 (1.36%) Private Cloud
9 1 (0.68%) Computer Science
9 1 (0.68%) EqualLogic
9 1 (0.68%) Hedge funds
9 1 (0.68%) User Experience
Operating Systems
1 36 (24.49%) Windows
2 26 (17.69%) Windows Server
3 22 (14.97%) Windows Server 2008
4 21 (14.29%) Windows Server 2012
5 13 (8.84%) Windows 7
6 5 (3.40%) Windows 10
6 5 (3.40%) Windows Server 2003
7 1 (0.68%) Android
7 1 (0.68%) Apple iOS
Processes & Methodologies
1 98 (66.67%) ITIL
2 57 (38.78%) Service Delivery
3 29 (19.73%) Service Management
4 21 (14.29%) Performance Management
5 20 (13.61%) Incident Management
5 20 (13.61%) Stakeholder Management
6 16 (10.88%) People Management
7 15 (10.20%) ITSM
7 15 (10.20%) Service Desk Management
8 14 (9.52%) Mentoring
8 14 (9.52%) Problem Management
9 13 (8.84%) Escalation Management
10 12 (8.16%) Coaching
10 12 (8.16%) Continuous Improvement
10 12 (8.16%) Critical Success Factor
11 11 (7.48%) Line Management
12 7 (4.76%) Business Intelligence
12 7 (4.76%) Supplier Management
13 6 (4.08%) Release Management
13 6 (4.08%) Risk Management
Programming Languages
1 14 (9.52%) SQL
2 2 (1.36%) C
2 2 (1.36%) Java
2 2 (1.36%) JavaScript
3 1 (0.68%) C#
Qualifications
1 28 (19.05%) ITIL Certification
2 8 (5.44%) Microsoft Certification
3 6 (4.08%) MCITP
3 6 (4.08%) MCSE
4 5 (3.40%) Degree
5 3 (2.04%) VMware Certified Professional (VCP)
6 2 (1.36%) Security Cleared
7 1 (0.68%) DV Cleared
7 1 (0.68%) HND
7 1 (0.68%) ITIL Foundation Certificate
7 1 (0.68%) MCP
7 1 (0.68%) MCSA
7 1 (0.68%) MCTS
7 1 (0.68%) PMI Certification
7 1 (0.68%) PMP
7 1 (0.68%) PRINCE2 Practitioner
7 1 (0.68%) SC Cleared
7 1 (0.68%) Six Sigma Green Belt
Quality Assurance & Compliance
1 48 (32.65%) SLA
2 2 (1.36%) ISO/IEC 27001
2 2 (1.36%) QA
3 1 (0.68%) HMG Infosec
System Software
1 28 (19.05%) Active Directory
2 7 (4.76%) Hyper-V
3 6 (4.08%) vSphere
4 4 (2.72%) VMware Infrastructure
5 3 (2.04%) VMware ESXi
6 2 (1.36%) vCloud
6 2 (1.36%) VMware ESX
7 1 (0.68%) Terminal Services
7 1 (0.68%) XenDesktop
Systems Management
1 2 (1.36%) Backup Exec
2 1 (0.68%) SCCM
2 1 (0.68%) SCOM
Vendors
1 29 (19.73%) Microsoft
2 15 (10.20%) VMware
3 11 (7.48%) Citrix
4 9 (6.12%) Cisco
4 9 (6.12%) SAP
5 6 (4.08%) HP
6 4 (2.72%) Dell
6 4 (2.72%) NetApp
7 3 (2.04%) Avaya
7 3 (2.04%) EMC
7 3 (2.04%) Oracle
7 3 (2.04%) Remedy
7 3 (2.04%) SonicWALL
7 3 (2.04%) Sophos
8 2 (1.36%) Apple
8 2 (1.36%) Hyperion
8 2 (1.36%) Nimble Storage
8 2 (1.36%) Sun
9 1 (0.68%) Reuters
9 1 (0.68%) Salesforce.com
Tamworth, Staffordshire
Robert Walters
Salary: Company Car
Posted: 4 days ago