The table below looks at the statistics for the Service Support Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Services Support Manager
Rank 850 838 852
Rank change year-on-year
-12 +14
Permanent jobs requiring a Service Support Manager 26 24 42
As % of all permanent IT jobs located in England 0.024% 0.024% 0.039%
As % of the Job Titles category 0.026% 0.025% 0.041%
Number of salaries quoted 17 21 40
Average salary £62,250 £45,000 £45,000
Average salary % change year-on-year
+38.33% -
90% offered a salary of more than £36,000 £32,500 £30,000
10% offered a salary of more than £65,000 £65,000 £67,850
UK excluding London average salary £60,000 £50,000 £36,000
% change year-on-year
+20.00% +38.88%
Service Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100922 95486 103565
As % of all permanent IT jobs located in England 94.46% 94.50% 95.30%
Number of salaries quoted 83180 80190 88897
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in England

Service Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the England region.

Service Support Manager Salary Trend in England

Service Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Support Manager across the England region over the 3 months to 20 October 2014.

Service Support Manager Salary Histogram in England

Service Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the England region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +3 10 £45,000 +5.88% 2
East of England -18 7 £65,000 +32.65%
West Midlands - 4 £65,000 -
South East -4 3 £65,000 +23.80%
South West -19 1 - -
East Midlands - 1 - -
Service Support Manager
UK

Service Support Manager
Top 30 Related IT Skills in England

For the 6 months to 20 October 2014, IT jobs across the England region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 33 (56.90%) ITIL
2 17 (29.31%) SLA
3 14 (24.14%) Service Delivery
4 13 (22.41%) Service Management
4 13 (22.41%) Finance
5 11 (18.97%) Line Management
6 10 (17.24%) Legal
7 9 (15.52%) Continuous Improvement
8 7 (12.07%) Incident Management
8 7 (12.07%) Analytical Skills
8 7 (12.07%) Performance Management
8 7 (12.07%) Active Directory
9 6 (10.34%) ITIL Certification
9 6 (10.34%) Windows
9 6 (10.34%) ServiceNow
10 5 (8.62%) Banking
10 5 (8.62%) Microsoft
10 5 (8.62%) Law
10 5 (8.62%) Change Management
10 5 (8.62%) Telecoms
11 4 (6.90%) ITSM
11 4 (6.90%) Remedy
11 4 (6.90%) Citrix
11 4 (6.90%) MS Excel
11 4 (6.90%) SharePoint
11 4 (6.90%) SQL
11 4 (6.90%) Derivative
12 3 (5.17%) Investment Banking
12 3 (5.17%) Asset Management
12 3 (5.17%) SCCM

Service Support Manager
Top Related IT Skills in England by Category

For the 6 months to 20 October 2014, IT jobs across the England region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.90%) SharePoint
2 2 (3.45%) MS Exchange
2 2 (3.45%) Exchange Server 2007
2 2 (3.45%) SharePoint 2010
3 1 (1.72%) Blackberry Enterprise Server
Applications
1 4 (6.90%) MS Excel
2 1 (1.72%) MS Office
Communications & Networking
1 3 (5.17%) LAN
1 3 (5.17%) Wi-Fi
2 2 (3.45%) WAN
3 1 (1.72%) TCP/IP
3 1 (1.72%) HTTPS
3 1 (1.72%) SAN
3 1 (1.72%) VoIP
Database & Business Intelligence
1 1 (1.72%) SQL Server
General
1 13 (22.41%) Finance
2 10 (17.24%) Legal
3 5 (8.62%) Law
3 5 (8.62%) Banking
3 5 (8.62%) Telecoms
4 3 (5.17%) Investment Banking
5 2 (3.45%) Retail
5 2 (3.45%) Manufacturing
6 1 (1.72%) Advertising
6 1 (1.72%) Games
6 1 (1.72%) Marketing
Miscellaneous
1 7 (12.07%) Analytical Skills
2 4 (6.90%) Derivative
3 2 (3.45%) Blackberry
3 2 (3.45%) IVR
4 1 (1.72%) Statistics
4 1 (1.72%) Data Protection Act
4 1 (1.72%) CMDB
4 1 (1.72%) Enterprise Storage
Operating Systems
1 6 (10.34%) Windows
2 2 (3.45%) Windows 7
3 1 (1.72%) Windows 8
3 1 (1.72%) UNIX
Processes & Methodologies
1 33 (56.90%) ITIL
2 14 (24.14%) Service Delivery
3 13 (22.41%) Service Management
4 11 (18.97%) Line Management
5 9 (15.52%) Continuous Improvement
6 7 (12.07%) Incident Management
6 7 (12.07%) Performance Management
7 5 (8.62%) Change Management
8 4 (6.90%) ITSM
9 3 (5.17%) Asset Management
9 3 (5.17%) Quality Management
9 3 (5.17%) Problem Management
9 3 (5.17%) Project Management
10 2 (3.45%) Time Management
10 2 (3.45%) Mentoring
10 2 (3.45%) Coaching
10 2 (3.45%) Process Management
10 2 (3.45%) B2B
10 2 (3.45%) CAD
10 2 (3.45%) CRM
Programming Languages
1 4 (6.90%) SQL
2 2 (3.45%) C
Qualifications
1 6 (10.34%) ITIL Certification
2 2 (3.45%) Degree
2 2 (3.45%) SC Cleared
2 2 (3.45%) Security Cleared
3 1 (1.72%) VMware Certified Professional (VCP)
3 1 (1.72%) MCTS
3 1 (1.72%) MCITP
3 1 (1.72%) MCP
3 1 (1.72%) MCSE
3 1 (1.72%) MCSA
3 1 (1.72%) CCNA
3 1 (1.72%) CCA
3 1 (1.72%) Citrix Certification
3 1 (1.72%) Cisco Certification
3 1 (1.72%) Microsoft Certification
Quality Assurance & Compliance
1 17 (29.31%) SLA
System Software
1 7 (12.07%) Active Directory
2 1 (1.72%) VMware Infrastructure
2 1 (1.72%) Hyper-V
Systems Management
1 3 (5.17%) SCCM
2 2 (3.45%) Cisco UCCX
3 1 (1.72%) Backup Exec
3 1 (1.72%) SCOM
Vendors
1 6 (10.34%) ServiceNow
2 5 (8.62%) Microsoft
3 4 (6.90%) Citrix
3 4 (6.90%) Remedy
4 3 (5.17%) VMware
5 2 (3.45%) Hyperion
5 2 (3.45%) Oracle
5 2 (3.45%) SAP
5 2 (3.45%) Cisco
6 1 (1.72%) Interwoven
6 1 (1.72%) Pegasus
6 1 (1.72%) Symantec
6 1 (1.72%) McAfee
6 1 (1.72%) Sophos
South East London
Linkpoint Resources
Salary: From £34,000 to £36,000 per annum
Posted: 5 days ago