The table below looks at the statistics for the Service Support Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Services Support Manager
Rank 849 864 823
Rank change year-on-year
+15 -41
Permanent jobs requiring a Service Support Manager 34 40 40
As % of all permanent IT jobs located in England 0.033% 0.036% 0.038%
As % of the Job Titles category 0.035% 0.038% 0.040%
Number of salaries quoted 32 32 39
Average salary £53,750 £50,000 £55,000
Average salary % change year-on-year
+7.50% -9.09%
90% offered a salary of more than £42,500 £36,500 £27,600
10% offered a salary of more than £64,500 £72,500 £100,000
UK excluding London average salary £45,000 £45,000 £50,000
% change year-on-year
- -10.00%
Service Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97345 105192 99426
As % of all permanent IT jobs located in England 94.69% 94.60% 94.76%
Number of salaries quoted 80380 86313 83740
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in England

Service Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the England region.

Service Support Manager Salary Trend in England

Service Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Support Manager across the England region over the 3 months to 1 May 2015.

Service Support Manager Salary Histogram in England

Service Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the England region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +23 21 £60,000 +9.09% 1
South West +1 4 £42,500 -
North West - 3 £46,250 - 2
East of England +13 2 £50,000 +11.11%
West Midlands -14 2 £42,500 +16.43%
East Midlands +7 1 £45,000 +28.57%
South East 0 1 £70,000 +55.55%
Service Support Manager
UK

Service Support Manager
Top 30 Related IT Skills in England

For the 6 months to 1 May 2015, IT jobs across the England region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 43 (64.18%) ITIL
2 39 (58.21%) Service Delivery
3 26 (38.81%) SLA
4 21 (31.34%) MS Office
5 18 (26.87%) Windows
6 17 (25.37%) Service Management
7 12 (17.91%) Incident Management
8 11 (16.42%) Retail
9 10 (14.93%) Statistics
9 10 (14.93%) ITIL V3
9 10 (14.93%) Continuous Improvement
10 9 (13.43%) Mentoring
10 9 (13.43%) People Management
10 9 (13.43%) Degree
10 9 (13.43%) MS Excel
10 9 (13.43%) MS Exchange
10 9 (13.43%) TCP/IP
10 9 (13.43%) ITIL Certification
11 8 (11.94%) ITSM
11 8 (11.94%) Finance
11 8 (11.94%) Law
11 8 (11.94%) Legal
11 8 (11.94%) Risk Management
11 8 (11.94%) Coaching
12 7 (10.45%) Active Directory
13 6 (8.96%) Telecoms
13 6 (8.96%) Service Desk Management
14 5 (7.46%) Line Management
14 5 (7.46%) Problem Management
14 5 (7.46%) Firewall

Service Support Manager
Top Related IT Skills in England by Category

For the 6 months to 1 May 2015, IT jobs across the England region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (13.43%) MS Exchange
2 1 (1.49%) IIS
2 1 (1.49%) SharePoint
Applications
1 21 (31.34%) MS Office
2 9 (13.43%) MS Excel
3 3 (4.48%) MS Visio
4 1 (1.49%) Adobe Creative Suite
4 1 (1.49%) Spreadsheet
4 1 (1.49%) MS PowerPoint
Business Applications
1 3 (4.48%) Remedy ITSM
2 1 (1.49%) SAP BPC
2 1 (1.49%) SAP GRC
2 1 (1.49%) SAP HR
Cloud Services
1 2 (2.99%) SaaS
2 1 (1.49%) Amazon AWS
Communications & Networking
1 9 (13.43%) TCP/IP
2 5 (7.46%) Firewall
3 1 (1.49%) IP Telephony
3 1 (1.49%) Reverse Proxy
3 1 (1.49%) VLAN
3 1 (1.49%) VPN
3 1 (1.49%) DNS
3 1 (1.49%) SAN
Database & Business Intelligence
1 2 (2.99%) SAP BW
2 1 (1.49%) NoSQL
2 1 (1.49%) SAP HANA
2 1 (1.49%) SQL Server Reporting Services
2 1 (1.49%) SQL Server
Development Applications
1 2 (2.99%) JIRA
General
1 11 (16.42%) Retail
2 8 (11.94%) Finance
2 8 (11.94%) Law
2 8 (11.94%) Legal
3 6 (8.96%) Telecoms
4 4 (5.97%) Banking
5 3 (4.48%) Investment Banking
6 1 (1.49%) Billing
6 1 (1.49%) French Language
6 1 (1.49%) Front Office
6 1 (1.49%) Advertising
6 1 (1.49%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.49%) JSON
1 1 (1.49%) Web Services
1 1 (1.49%) XML
1 1 (1.49%) X-Windows
Miscellaneous
1 10 (14.93%) Statistics
2 5 (7.46%) Blackberry
3 3 (4.48%) Hedge funds
3 3 (4.48%) Equities
3 3 (4.48%) FMCG
3 3 (4.48%) Foreign Exchange (FX)
4 2 (2.99%) Management Information System
4 2 (2.99%) Replication
4 2 (2.99%) Digital Media
5 1 (1.49%) Video Conferencing
5 1 (1.49%) Social Media
5 1 (1.49%) User Experience
5 1 (1.49%) Analytical Skills
5 1 (1.49%) Handset
5 1 (1.49%) Computer Science
5 1 (1.49%) CMDB
5 1 (1.49%) EPoS
Operating Systems
1 18 (26.87%) Windows
2 3 (4.48%) Windows 7
3 1 (1.49%) Apple iOS
3 1 (1.49%) Windows Vista
3 1 (1.49%) UNIX
3 1 (1.49%) Linux
3 1 (1.49%) Windows XP
3 1 (1.49%) Mac OS X
Processes & Methodologies
1 43 (64.18%) ITIL
2 39 (58.21%) Service Delivery
3 17 (25.37%) Service Management
4 12 (17.91%) Incident Management
5 10 (14.93%) ITIL V3
5 10 (14.93%) Continuous Improvement
6 9 (13.43%) Mentoring
6 9 (13.43%) People Management
7 8 (11.94%) ITSM
7 8 (11.94%) Risk Management
7 8 (11.94%) Coaching
8 6 (8.96%) Service Desk Management
9 5 (7.46%) Line Management
9 5 (7.46%) Problem Management
9 5 (7.46%) Data Security
10 4 (5.97%) CRM
10 4 (5.97%) Release Management
10 4 (5.97%) Performance Management
11 3 (4.48%) Low Latency
11 3 (4.48%) Ultra-Low Latency
Programming Languages
1 2 (2.99%) SQL
2 1 (1.49%) Bash Shell
2 1 (1.49%) PowerShell
2 1 (1.49%) T-SQL
Qualifications
1 9 (13.43%) Degree
1 9 (13.43%) ITIL Certification
2 3 (4.48%) Cisco Certification
2 3 (4.48%) CCNA
3 2 (2.99%) ITIL Foundation Certificate
4 1 (1.49%) PRINCE2 Practitioner
4 1 (1.49%) MCSE
4 1 (1.49%) Microsoft Certification
Quality Assurance & Compliance
1 26 (38.81%) SLA
2 2 (2.99%) ISO 9000
3 1 (1.49%) Sarbanes-Oxley
System Software
1 7 (10.45%) Active Directory
Systems Management
1 1 (1.49%) Puppet
1 1 (1.49%) Opscode Chef
1 1 (1.49%) WSUS
1 1 (1.49%) SCCM
Vendors
1 3 (4.48%) ServiceNow
1 3 (4.48%) Interwoven
1 3 (4.48%) Remedy
2 2 (2.99%) Citrix
2 2 (2.99%) Apple
2 2 (2.99%) SAP
3 1 (1.49%) Microsoft
3 1 (1.49%) Adobe
3 1 (1.49%) BMC
3 1 (1.49%) HP
Central London / West End
JM
Salary: £60000 - £65000 per annum + Bonus and Benefits
Posted: 4 days ago
North West
Austin Fraser
Posted: 6 days ago
Warrington
Quantica Technology - London
Salary: £45000 - £50000 per annum + + Benefits / Bonus
Posted: 20 days ago