The table below looks at the statistics for the Service Support Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Services Support Manager
Rank 842 831 852
Rank change year-on-year
-11 +21
Permanent jobs requiring a Service Support Manager 24 33 17
As % of all permanent IT jobs located in England 0.023% 0.032% 0.016%
As % of the Job Titles category 0.024% 0.034% 0.016%
Number of salaries quoted 19 23 16
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £33,625 £35,000 £28,750
10% offered a salary of more than £62,750 £52,000 £53,750
UK excluding London average salary £39,500 £42,500 £37,500
% change year-on-year
-7.05% +13.33%
Service Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99423 96838 103920
As % of all permanent IT jobs located in England 94.66% 94.71% 95.31%
Number of salaries quoted 83438 79404 90243
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in England

Service Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the England region.

Service Support Manager Salary Trend in England

Service Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Support Manager across the England region over the 3 months to 19 December 2014.

Service Support Manager Salary Histogram in England

Service Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +19 11 £45,000 - 1
East of England -18 6 £65,000 -
North West - 4 £34,000 -
East Midlands - 3 £45,000 - 1
Service Support Manager
UK

Service Support Manager
Top 30 Related IT Skills in England

For the 6 months to 19 December 2014, IT jobs across the England region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 28 (58.33%) ITIL
2 17 (35.42%) SLA
3 16 (33.33%) Service Delivery
4 13 (27.08%) Service Management
5 10 (20.83%) Continuous Improvement
5 10 (20.83%) Windows
6 8 (16.67%) ITSM
6 8 (16.67%) Remedy
6 8 (16.67%) Finance
6 8 (16.67%) Legal
7 7 (14.58%) Analytical Skills
7 7 (14.58%) Incident Management
8 6 (12.50%) Citrix
8 6 (12.50%) Active Directory
8 6 (12.50%) MS Exchange
9 5 (10.42%) ITIL Certification
9 5 (10.42%) Retail
9 5 (10.42%) Microsoft
9 5 (10.42%) MS Office
9 5 (10.42%) MS Excel
9 5 (10.42%) SQL
9 5 (10.42%) Performance Management
9 5 (10.42%) Line Management
10 4 (8.33%) Asset Management
10 4 (8.33%) Coaching
10 4 (8.33%) TCP/IP
10 4 (8.33%) Problem Management
10 4 (8.33%) Release Management
10 4 (8.33%) Change Management
10 4 (8.33%) Law

Service Support Manager
Top Related IT Skills in England by Category

For the 6 months to 19 December 2014, IT jobs across the England region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (12.50%) MS Exchange
2 4 (8.33%) SharePoint
3 2 (4.17%) Exchange Server 2007
3 2 (4.17%) SharePoint 2010
4 1 (2.08%) Blackberry Enterprise Server
Applications
1 5 (10.42%) MS Office
1 5 (10.42%) MS Excel
2 1 (2.08%) MS PowerPoint
Business Applications
1 4 (8.33%) Remedy ITSM
2 1 (2.08%) SAP BPC
Cloud Services
1 3 (6.25%) SaaS
2 1 (2.08%) Amazon AWS
Communications & Networking
1 4 (8.33%) TCP/IP
2 3 (6.25%) LAN
2 3 (6.25%) Wi-Fi
3 2 (4.17%) WAN
3 2 (4.17%) SAN
4 1 (2.08%) Firewall
4 1 (2.08%) VoIP
4 1 (2.08%) VPN
4 1 (2.08%) DNS
4 1 (2.08%) HTTPS
4 1 (2.08%) IP Telephony
4 1 (2.08%) Reverse Proxy
Database & Business Intelligence
1 1 (2.08%) SQL Server
1 1 (2.08%) SAP BW
1 1 (2.08%) NoSQL
Development Applications
1 3 (6.25%) JIRA
General
1 8 (16.67%) Legal
1 8 (16.67%) Finance
2 5 (10.42%) Retail
3 4 (8.33%) Law
4 2 (4.17%) Telecoms
4 2 (4.17%) Manufacturing
5 1 (2.08%) Publishing
5 1 (2.08%) Games
5 1 (2.08%) Banking
5 1 (2.08%) Billing
5 1 (2.08%) Marketing
5 1 (2.08%) French Language
Libraries, Frameworks & Software Standards
1 1 (2.08%) Web Services
1 1 (2.08%) XML
1 1 (2.08%) JSON
Miscellaneous
1 7 (14.58%) Analytical Skills
2 4 (8.33%) Statistics
3 3 (6.25%) Digital Media
3 3 (6.25%) Blackberry
4 2 (4.17%) IVR
4 2 (4.17%) CMDB
5 1 (2.08%) Video Conferencing
5 1 (2.08%) FMCG
5 1 (2.08%) Enterprise Storage
5 1 (2.08%) EPoS
5 1 (2.08%) Replication
5 1 (2.08%) User Experience
5 1 (2.08%) Data Protection Act
5 1 (2.08%) Computer Science
Operating Systems
1 10 (20.83%) Windows
2 2 (4.17%) UNIX
3 1 (2.08%) Linux
3 1 (2.08%) Windows 7
3 1 (2.08%) Apple iOS
3 1 (2.08%) Windows 8
Processes & Methodologies
1 28 (58.33%) ITIL
2 16 (33.33%) Service Delivery
3 13 (27.08%) Service Management
4 10 (20.83%) Continuous Improvement
5 8 (16.67%) ITSM
6 7 (14.58%) Incident Management
7 5 (10.42%) Performance Management
7 5 (10.42%) Line Management
8 4 (8.33%) Asset Management
8 4 (8.33%) Coaching
8 4 (8.33%) Problem Management
8 4 (8.33%) Release Management
8 4 (8.33%) Change Management
9 3 (6.25%) Configuration Management
9 3 (6.25%) ITIL V3
10 2 (4.17%) Mentoring
10 2 (4.17%) People Management
10 2 (4.17%) Project Management
10 2 (4.17%) Quality Management
10 2 (4.17%) Process Management
Programming Languages
1 5 (10.42%) SQL
2 2 (4.17%) C
3 1 (2.08%) PowerShell
3 1 (2.08%) Bash Shell
Qualifications
1 5 (10.42%) ITIL Certification
2 3 (6.25%) Degree
2 3 (6.25%) ITIL Foundation Certificate
3 2 (4.17%) SC Cleared
3 2 (4.17%) Security Cleared
3 2 (4.17%) Microsoft Certification
3 2 (4.17%) MCSE
4 1 (2.08%) MCSA
4 1 (2.08%) CCNA
4 1 (2.08%) CCA
4 1 (2.08%) Citrix Certification
4 1 (2.08%) Cisco Certification
4 1 (2.08%) VMware Certified Professional (VCP)
4 1 (2.08%) MCTS
4 1 (2.08%) MCITP
4 1 (2.08%) MCP
Quality Assurance & Compliance
1 17 (35.42%) SLA
2 1 (2.08%) ISO 9000
System Software
1 6 (12.50%) Active Directory
2 1 (2.08%) VMware Infrastructure
2 1 (2.08%) Hyper-V
Systems Management
1 4 (8.33%) SCCM
2 2 (4.17%) Cisco UCCX
3 1 (2.08%) Opscode Chef
3 1 (2.08%) SCOM
3 1 (2.08%) Puppet
3 1 (2.08%) Backup Exec
3 1 (2.08%) WSUS
Vendors
1 8 (16.67%) Remedy
2 6 (12.50%) Citrix
3 5 (10.42%) Microsoft
4 3 (6.25%) SAP
5 2 (4.17%) Cisco
5 2 (4.17%) Hyperion
5 2 (4.17%) Apple
5 2 (4.17%) VMware
5 2 (4.17%) ServiceNow
5 2 (4.17%) Oracle
6 1 (2.08%) McAfee
6 1 (2.08%) Sophos
6 1 (2.08%) Symantec
6 1 (2.08%) BMC
6 1 (2.08%) HP
Northampton, Northamptonshire
Circle Recruitment
Salary: £40000 - £50000 per annum + Benefits
Posted: Yesterday
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Unspecified
Posted: 2 days ago
City, London
ComputerWorld Personnel Ltd
Salary: £35000 - £45000 per annum + pension, bonus,
Posted: 4 days ago