The statistics below represent IT jobs advertised across the England region that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 818 882 881
Rank change year-on-year
+64 -1
Permanent jobs requiring a Service Support Manager 85 71 91
As % of all permanent IT jobs located in England 0.093% 0.069% 0.084%
As % of the Job Titles category 0.096% 0.072% 0.087%
Number of salaries quoted 78 59 81
Median salary £45,000 £50,000 £62,000
Median salary % change year-on-year
-10.00% -19.35%
90% offered a salary of more than £30,000 £37,000 £37,500
10% offered a salary of more than £65,000 £71,025 £72,500
UK excluding London median salary £38,750 £45,000 £57,500
% change year-on-year
-13.88% -21.73%
Service Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88424 99136 104947
As % of all permanent IT jobs located in England 96.43% 96.33% 96.46%
Number of salaries quoted 75288 82628 86337
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Support Manager
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in England

Service Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the England region.

Service Support Manager Salary Trend in England

Service Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Support Manager across the England region over the 3 months to 26 July 2016.

Service Support Manager Salary Histogram in England

Service Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the England region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +32 38 £52,500 -12.50% 2
West Midlands +12 16 £42,500 -5.55%
South East +36 11 £47,500 -
South West +27 9 £30,000 -25.00%
East of England +29 6 £48,250 +0.52% 1
Yorkshire +35 3 £57,500 +47.43% 1
East Midlands - 1 - -
Service Support Manager
UK

Service Support Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 July 2016, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Support Manager in the job title.

1 106 (67.09%) ITIL
2 87 (55.06%) Service Delivery
3 70 (44.30%) SLA
4 50 (31.65%) Finance
5 39 (24.68%) Performance Management
6 38 (24.05%) Stakeholder Management
7 31 (19.62%) Microsoft
7 31 (19.62%) Data Centre
8 29 (18.35%) Escalation Management
9 27 (17.09%) Service Management
9 27 (17.09%) Statistics
10 26 (16.46%) MS PowerPoint
11 25 (15.82%) Critical Success Factor
12 22 (13.92%) Continuous Improvement
13 21 (13.29%) Windows
14 18 (11.39%) Telecoms
15 17 (10.76%) Change Management
15 17 (10.76%) Incident Management
16 16 (10.13%) People Management
16 16 (10.13%) ITIL Certification
17 15 (9.49%) MS Excel
17 15 (9.49%) SQL
17 15 (9.49%) ITSM
18 13 (8.23%) Project Management
18 13 (8.23%) Agile Software Development
18 13 (8.23%) DevOps
19 12 (7.59%) Problem Management
19 12 (7.59%) Line Management
19 12 (7.59%) Legal
20 11 (6.96%) Active Directory

Service Support Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (5.70%) MS Exchange
2 7 (4.43%) SharePoint
3 5 (3.16%) Exchange Server 2013
4 2 (1.27%) Exchange Server 2010
5 1 (0.63%) IIS
5 1 (0.63%) Skype for Business
Applications
1 26 (16.46%) MS PowerPoint
2 15 (9.49%) MS Excel
3 8 (5.06%) MS Office
Business Applications
1 3 (1.90%) SAP Oil and Gas
2 1 (0.63%) Dynamics CRM
2 1 (0.63%) SAP CRM
Cloud Services
1 9 (5.70%) Office 365
2 7 (4.43%) Amazon AWS
3 4 (2.53%) SaaS
4 1 (0.63%) PaaS
Communications & Networking
1 7 (4.43%) VPN
2 5 (3.16%) TCP/IP
3 4 (2.53%) Firewall
4 3 (1.90%) DHCP
4 3 (1.90%) Intranet
4 3 (1.90%) IPv4
4 3 (1.90%) IPv6
5 2 (1.27%) Extranet
5 2 (1.27%) IP Telephony
5 2 (1.27%) Kerberos
5 2 (1.27%) LAN
5 2 (1.27%) Network Security
5 2 (1.27%) SAN
5 2 (1.27%) WAN
6 1 (0.63%) Cisco IOS
6 1 (0.63%) Internet
6 1 (0.63%) ISDN
6 1 (0.63%) MPLS
6 1 (0.63%) SMTP
6 1 (0.63%) VLAN
Database & Business Intelligence
1 7 (4.43%) SQL Server
2 3 (1.90%) SQL Server 2008
2 3 (1.90%) SQL Server 2012
3 2 (1.27%) Big Data
3 2 (1.27%) Crystal Reports
3 2 (1.27%) SQL Server Reporting Services
General
1 50 (31.65%) Finance
2 18 (11.39%) Telecoms
3 12 (7.59%) Legal
4 10 (6.33%) Retail
5 8 (5.06%) Law
5 8 (5.06%) Marketing
6 5 (3.16%) Banking
7 4 (2.53%) Manufacturing
8 3 (1.90%) Electronics
9 2 (1.27%) Advertising
10 1 (0.63%) Corporate Banking
10 1 (0.63%) Dutch Language
10 1 (0.63%) French Language
10 1 (0.63%) Front Office
10 1 (0.63%) German Language
10 1 (0.63%) Investment Banking
10 1 (0.63%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (2.53%) .NET
1 4 (2.53%) Web Services
2 2 (1.27%) HTML
3 1 (0.63%) .NET Framework
3 1 (0.63%) CSS
3 1 (0.63%) EDI
3 1 (0.63%) XML
Miscellaneous
1 31 (19.62%) Data Centre
2 27 (17.09%) Statistics
3 9 (5.70%) Analytical Skills
4 7 (4.43%) Driving Licence
4 7 (4.43%) Management Information System
5 6 (3.80%) Virtual Team
6 5 (3.16%) FMCG
7 4 (2.53%) User Experience
8 3 (1.90%) Replication
9 2 (1.27%) Foreign Exchange (FX)
10 1 (0.63%) CMDB
10 1 (0.63%) Data Integration
10 1 (0.63%) Data Protection Act
10 1 (0.63%) Handset
10 1 (0.63%) Internet of Things
10 1 (0.63%) iPad
10 1 (0.63%) iPhone
10 1 (0.63%) Machine to Machine
10 1 (0.63%) Smartphone
Operating Systems
1 21 (13.29%) Windows
2 9 (5.70%) Windows Server
3 6 (3.80%) Windows Server 2008
4 4 (2.53%) Android
4 4 (2.53%) Windows 7
4 4 (2.53%) Windows Server 2012
5 3 (1.90%) Apple iOS
5 3 (1.90%) Mac OS
5 3 (1.90%) Mac OS X
5 3 (1.90%) Windows 10
6 1 (0.63%) Linux
6 1 (0.63%) Windows XP
Processes & Methodologies
1 106 (67.09%) ITIL
2 87 (55.06%) Service Delivery
3 39 (24.68%) Performance Management
4 38 (24.05%) Stakeholder Management
5 29 (18.35%) Escalation Management
6 27 (17.09%) Service Management
7 25 (15.82%) Critical Success Factor
8 22 (13.92%) Continuous Improvement
9 17 (10.76%) Change Management
9 17 (10.76%) Incident Management
10 16 (10.13%) People Management
11 15 (9.49%) ITSM
12 13 (8.23%) Agile Software Development
12 13 (8.23%) DevOps
12 13 (8.23%) Project Management
13 12 (7.59%) Line Management
13 12 (7.59%) Problem Management
14 11 (6.96%) Coaching
15 10 (6.33%) Mentoring
15 10 (6.33%) PRINCE2
Programming Languages
1 15 (9.49%) SQL
2 2 (1.27%) C
2 2 (1.27%) VB
3 1 (0.63%) C#
3 1 (0.63%) C++
3 1 (0.63%) JavaScript
3 1 (0.63%) Perl
3 1 (0.63%) PHP
3 1 (0.63%) Python
Qualifications
1 16 (10.13%) ITIL Certification
2 9 (5.70%) Microsoft Certification
3 5 (3.16%) Degree
4 4 (2.53%) MCSE
4 4 (2.53%) Security Cleared
5 3 (1.90%) DV Cleared
5 3 (1.90%) MCITP
5 3 (1.90%) SC Cleared
5 3 (1.90%) VMware Certified Professional (VCP)
6 2 (1.27%) MCP
6 2 (1.27%) PMI Certification
6 2 (1.27%) PMP
6 2 (1.27%) Postgraduate
7 1 (0.63%) A+ Certification
7 1 (0.63%) ITIL Foundation Certificate
7 1 (0.63%) MCSA
7 1 (0.63%) PRINCE2 Practitioner
7 1 (0.63%) Six Sigma Green Belt
Quality Assurance & Compliance
1 70 (44.30%) SLA
2 4 (2.53%) QA
3 3 (1.90%) ISO/IEC 27001
4 1 (0.63%) HMG Infosec
System Software
1 11 (6.96%) Active Directory
2 3 (1.90%) VMware ESXi
3 2 (1.27%) vSphere
4 1 (0.63%) Firmware
4 1 (0.63%) Terminal Services
Systems Management
1 4 (2.53%) SCCM
Vendors
1 31 (19.62%) Microsoft
2 6 (3.80%) VMware
3 5 (3.16%) IBM
4 4 (2.53%) Dell
4 4 (2.53%) SAP
5 3 (1.90%) Apple
5 3 (1.90%) Avaya
5 3 (1.90%) Bloomberg
5 3 (1.90%) HP
5 3 (1.90%) Reuters
5 3 (1.90%) SonicWALL
5 3 (1.90%) Sophos
6 2 (1.27%) Citrix
6 2 (1.27%) EMC
6 2 (1.27%) NetApp
6 2 (1.27%) Nimble Storage
7 1 (0.63%) Cisco
7 1 (0.63%) Oracle
7 1 (0.63%) Salesforce.com
7 1 (0.63%) Siebel
Harrogate, North Yorkshire
Head Resourcing
Posted: Yesterday
Hertford, Hertfordshire
TELSTRA Associates
Salary: From £50,000 to £70,000 per annum £60-70k+
Posted: 4 days ago
London
Information Technology Services
Salary: £40k - 50k per year + benefits
Posted: 6 days ago
Central London / West End
UCL
Salary: From £41,844 to £49,362 per annum inclusive of London Allowance
Posted: 27 days ago