The first table below looks at the demand for the Service Support Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Services Support Manager
Rank 816 861 856
Rank change year-on-year
+45 -5
Permanent jobs requiring a Service Support Manager 35 22 23
As % of all permanent IT jobs located in England 0.034% 0.019% 0.019%
As % of the Job Titles category 0.036% 0.020% 0.020%
Number of salaries quoted 35 10 22
Average salary £45,000 £50,000 £42,500
Average salary % change year-on-year
-10.00% +17.64%
90% offered a salary of more than £27,200 £32,250 £37,500
10% offered a salary of more than £55,000 £80,250 £50,000
UK excluding London average salary £45,000 £47,500 £43,750
% change year-on-year
-5.26% +8.57%
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category
97362 107351 114720
As % of all permanent IT jobs located in England 94.40% 95.02% 94.22%
Number of salaries quoted 81957 92751 97893
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £26,000
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Support Manager
UK

Service Support Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager across the England region as a proportion of the total demand within the Job Titles category.

England Service Support Manager Jobs Demand Trend

Service Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the England region.

England Service Support Manager Salary Trend

Service Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Support Manager across the England region over the 3 months to 18 June 2013.

England Service Support Manager Salary Histogram

Service Support Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the England region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
London +56 13 £45,000 -29.41% 1
South East -5 6 £32,500 -13.33% 1
Yorkshire - 6 £43,500 -
North West - 6 £47,500 -
West Midlands - 3 £31,000 -
East Midlands 0 2 £45,000 -5.26%
Service Support Manager
UK

Service Support Manager
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the England region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 50 (61.73%) ITIL
2 34 (41.98%) Service Delivery
3 25 (30.86%) SLA
4 24 (29.63%) Finance
5 19 (23.46%) Microsoft
6 18 (22.22%) SQL
7 17 (20.99%) Service Management
8 16 (19.75%) Windows
9 14 (17.28%) Analytics
10 12 (14.81%) FIX Protocol
10 12 (14.81%) Front Office
11 11 (13.58%) Windows XP
11 11 (13.58%) ITIL Certification
12 9 (11.11%) Equities
12 9 (11.11%) Workflow
12 9 (11.11%) SAP
12 9 (11.11%) Portfolio Management
12 9 (11.11%) Windows 7
12 9 (11.11%) Electronic Trading
13 8 (9.877%) Windows Server 2008
13 8 (9.877%) Java
13 8 (9.877%) Oracle
13 8 (9.877%) MS Exchange
13 8 (9.877%) Windows Server 2003
13 8 (9.877%) VMware
14 7 (8.642%) SAP BW
14 7 (8.642%) NetWeaver
14 7 (8.642%) SAP HR
14 7 (8.642%) Active Directory
14 7 (8.642%) TCP/IP

Service Support Manager
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the England region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 12 (14.81%) FIX Protocol
2 4 (4.938%) Middleware
3 3 (3.704%) HTML
3 3 (3.704%) .NET
4 2 (2.469%) BAPI
4 2 (2.469%) XML
5 1 (1.235%) COM
5 1 (1.235%) CSS
Application Platforms
1 8 (9.877%) MS Exchange
2 7 (8.642%) NetWeaver
3 4 (4.938%) WebLogic
4 2 (2.469%) Apache
4 2 (2.469%) SharePoint
5 1 (1.235%) Lync
Applications
1 3 (3.704%) MS Excel
2 2 (2.469%) MS Office
Business Applications
1 7 (8.642%) SAP HR
1 7 (8.642%) SAP GRC
2 4 (4.938%) BASE24
Communications & Networking
1 7 (8.642%) TCP/IP
2 2 (2.469%) DHCP
2 2 (2.469%) HTTP
2 2 (2.469%) Intranet
2 2 (2.469%) Firewall
3 1 (1.235%) ATM
3 1 (1.235%) VPN
Database & Business Intelligence
1 7 (8.642%) SAP BW
2 4 (4.938%) Oracle 11g
2 4 (4.938%) Oracle 10g
3 2 (2.469%) Cognos Impromptu
4 1 (1.235%) Oracle 8/8i
Development Applications
1 1 (1.235%) StarTeam
General
1 24 (29.63%) Finance
2 12 (14.81%) Front Office
3 2 (2.469%) Banking
3 2 (2.469%) Investment Banking
3 2 (2.469%) Marketing
Miscellaneous
1 9 (11.11%) Equities
2 2 (2.469%) Derivative
2 2 (2.469%) Computer Science
2 2 (2.469%) Client/Server
2 2 (2.469%) SaaS
2 2 (2.469%) Enterprise Software
2 2 (2.469%) Fixed Income
3 1 (1.235%) Management Information System
3 1 (1.235%) CMDB
3 1 (1.235%) Video Conferencing
Operating Systems
1 16 (19.75%) Windows
2 11 (13.58%) Windows XP
3 9 (11.11%) Windows 7
4 8 (9.877%) Windows Server 2003
4 8 (9.877%) Windows Server 2008
5 7 (8.642%) UNIX
5 7 (8.642%) Linux
6 4 (4.938%) Solaris
7 2 (2.469%) Red Hat Enterprise Linux
7 2 (2.469%) Windows Vista
7 2 (2.469%) Windows 8
Processes & Methodologies
1 50 (61.73%) ITIL
2 34 (41.98%) Service Delivery
3 17 (20.99%) Service Management
4 14 (17.28%) Analytics
5 9 (11.11%) Portfolio Management
5 9 (11.11%) Electronic Trading
5 9 (11.11%) Workflow
6 7 (8.642%) SAP Security
6 7 (8.642%) Service Desk Management
7 5 (6.173%) Problem Management
7 5 (6.173%) Incident Management
8 4 (4.938%) Asset Management
8 4 (4.938%) Project Management
8 4 (4.938%) PRINCE2
8 4 (4.938%) Performance Improvement
8 4 (4.938%) Capacity Management
9 3 (3.704%) Performance Management
9 3 (3.704%) Release Management
9 3 (3.704%) ERP
9 3 (3.704%) Business Analysis
Programming Languages
1 18 (22.22%) SQL
2 8 (9.877%) Java
3 3 (3.704%) Python
4 1 (1.235%) JavaScript
Qualifications
1 11 (13.58%) ITIL Certification
2 4 (4.938%) Degree
3 3 (3.704%) Security Cleared
3 3 (3.704%) Microsoft Certification
4 2 (2.469%) MCSE
4 2 (2.469%) A+ Certification
4 2 (2.469%) SC Cleared
5 1 (1.235%) MCSD
5 1 (1.235%) MCITP
5 1 (1.235%) CCNA
5 1 (1.235%) Cisco Certification
5 1 (1.235%) PRINCE2 Certification
Quality Assurance & Compliance
1 25 (30.86%) SLA
2 2 (2.469%) ISO/IEC 27001
3 1 (1.235%) COBIT
3 1 (1.235%) QA
System Software
1 7 (8.642%) Active Directory
1 7 (8.642%) VMware Infrastructure
2 2 (2.469%) Hyper-V
3 1 (1.235%) Terminal Services
Systems Management
1 5 (6.173%) ServiceCenter
2 1 (1.235%) SCCM
2 1 (1.235%) OpenView
2 1 (1.235%) OVSD
Vendors
1 19 (23.46%) Microsoft
2 9 (11.11%) SAP
3 8 (9.877%) Oracle
3 8 (9.877%) VMware
4 6 (7.407%) HP
5 3 (3.704%) Sybase
6 2 (2.469%) Cisco
6 2 (2.469%) Red Hat
6 2 (2.469%) Remedy
7 1 (1.235%) LANDesk
7 1 (1.235%) Dell
7 1 (1.235%) Citrix
7 1 (1.235%) MicroStrategy
City of London
It'll be down to you to make sure we continue to provide exceptional service to our customers and colleagues, and to make sure that happens you'll...
BARCLAYS
Salary: Competitive + excellent benefits
Posted: 28 May 2013
Buckinghamshire, Thames Valley
Computer Futures are seeking a Support Manager/Service Manager to work for a market leading client based in the Buckinghamshire area. You will be leading a very successful...
Computer Futures
Posted: 22 May 2013