The table below looks at the statistics for the Service Support Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Services Support Manager
Rank 870 859 826
Rank change year-on-year
-11 -33
Permanent jobs requiring a Service Support Manager 14 29 31
As % of all permanent IT jobs located in England 0.014% 0.027% 0.031%
As % of the Job Titles category 0.015% 0.029% 0.033%
Number of salaries quoted 14 23 27
Average salary £47,500 £62,000 £45,000
Average salary % change year-on-year
-23.38% +37.77%
90% offered a salary of more than £42,650 £38,000 £32,500
10% offered a salary of more than £63,500 £74,500 £65,000
UK excluding London average salary £47,500 £52,500 £45,000
% change year-on-year
-9.52% +16.66%
Service Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96305 101240 93715
As % of all permanent IT jobs located in England 94.20% 94.50% 94.25%
Number of salaries quoted 81010 82636 78466
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in England

Service Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the England region.

Service Support Manager Salary Trend in England

Service Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Support Manager across the England region over the 3 months to 28 August 2015.

Service Support Manager Salary Histogram in England

Service Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +3 4 £55,000 -18.51%
North West +3 4 £47,500 +25.00%
South East +14 3 £47,500 -26.92%
South West -21 2 £43,000 -
East Midlands -2 1 £42,500 -
Service Support Manager
UK

Service Support Manager
Top 30 Related IT Skills in England

For the 6 months to 28 August 2015, IT jobs across the England region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 23 (58.97%) ITIL
2 15 (38.46%) Service Delivery
3 13 (33.33%) SLA
4 10 (25.64%) Coaching
5 9 (23.08%) Windows
6 8 (20.51%) SAP
7 7 (17.95%) Incident Management
7 7 (17.95%) Degree
7 7 (17.95%) MS Excel
7 7 (17.95%) ITIL Certification
7 7 (17.95%) ITSM
7 7 (17.95%) Finance
7 7 (17.95%) Service Management
8 6 (15.38%) Law
8 6 (15.38%) Legal
8 6 (15.38%) Active Directory
8 6 (15.38%) Problem Management
8 6 (15.38%) Banking
8 6 (15.38%) Retail
9 5 (12.82%) Retail Banking
9 5 (12.82%) MS Office
9 5 (12.82%) Remedy
10 4 (10.26%) Microsoft
11 3 (7.69%) SAP BW
11 3 (7.69%) SAP HR
11 3 (7.69%) SQL
11 3 (7.69%) Sarbanes-Oxley
11 3 (7.69%) Management Information System
11 3 (7.69%) Stakeholder Management
11 3 (7.69%) Statistics

Service Support Manager
Top Related IT Skills in England by Category

For the 6 months to 28 August 2015, IT jobs across the England region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Applications
1 7 (17.95%) MS Excel
2 5 (12.82%) MS Office
3 1 (2.56%) Spreadsheet
3 1 (2.56%) Adobe Creative Suite
Business Applications
1 3 (7.69%) SAP HR
1 3 (7.69%) SAP GRC
Communications & Networking
1 2 (5.13%) DHCP
1 2 (5.13%) DNS
1 2 (5.13%) Firewall
2 1 (2.56%) Wireless
2 1 (2.56%) LAN
2 1 (2.56%) WAN
Database & Business Intelligence
1 3 (7.69%) SAP BW
1 3 (7.69%) SAP HANA
2 1 (2.56%) SQL Server
2 1 (2.56%) PowerCenter
Development Applications
1 1 (2.56%) MSI
1 1 (2.56%) JIRA
General
1 7 (17.95%) Finance
2 6 (15.38%) Law
2 6 (15.38%) Legal
2 6 (15.38%) Banking
2 6 (15.38%) Retail
3 5 (12.82%) Retail Banking
4 2 (5.13%) Advertising
5 1 (2.56%) Private Banking
5 1 (2.56%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.56%) X-Windows
Miscellaneous
1 3 (7.69%) Management Information System
1 3 (7.69%) Statistics
2 1 (2.56%) FMCG
2 1 (2.56%) Data Centre
2 1 (2.56%) Handset
2 1 (2.56%) Blackberry
Operating Systems
1 9 (23.08%) Windows
2 3 (7.69%) Windows Server 2008
2 3 (7.69%) Windows Server 2012
3 2 (5.13%) Red Hat Enterprise Linux
3 2 (5.13%) Windows 7
3 2 (5.13%) Linux
4 1 (2.56%) Windows XP
4 1 (2.56%) Mac OS X
4 1 (2.56%) Windows Vista
4 1 (2.56%) Android
4 1 (2.56%) UNIX
Processes & Methodologies
1 23 (58.97%) ITIL
2 15 (38.46%) Service Delivery
3 10 (25.64%) Coaching
4 7 (17.95%) ITSM
4 7 (17.95%) Service Management
4 7 (17.95%) Incident Management
5 6 (15.38%) Problem Management
6 3 (7.69%) Mentoring
6 3 (7.69%) Performance Management
6 3 (7.69%) SAP Security
6 3 (7.69%) Stakeholder Management
7 2 (5.13%) Change Management
7 2 (5.13%) ITIL V3
7 2 (5.13%) Continuous Improvement
7 2 (5.13%) Root Cause Analysis
7 2 (5.13%) People Management
7 2 (5.13%) Release Management
7 2 (5.13%) Project Management
7 2 (5.13%) Line Management
8 1 (2.56%) Time Management
Programming Languages
1 3 (7.69%) SQL
2 1 (2.56%) VBA
Qualifications
1 7 (17.95%) ITIL Certification
1 7 (17.95%) Degree
2 2 (5.13%) Security Cleared
Quality Assurance & Compliance
1 13 (33.33%) SLA
2 3 (7.69%) Sarbanes-Oxley
System Software
1 6 (15.38%) Active Directory
2 2 (5.13%) VMware ESX
2 2 (5.13%) VMware Infrastructure
Systems Management
1 2 (5.13%) NetBackup
1 2 (5.13%) SCOM
1 2 (5.13%) HP SIM
1 2 (5.13%) Symantec Endpoint Protection
2 1 (2.56%) Control-M
Vendors
1 8 (20.51%) SAP
2 5 (12.82%) Remedy
3 4 (10.26%) Microsoft
4 2 (5.13%) HP
4 2 (5.13%) VMware
4 2 (5.13%) Symantec
5 1 (2.56%) Oracle
5 1 (2.56%) Interwoven
5 1 (2.56%) Apple
5 1 (2.56%) Reuters
5 1 (2.56%) Bloomberg
5 1 (2.56%) Adobe
5 1 (2.56%) Sun
5 1 (2.56%) Fidessa