The statistics below represent IT jobs advertised across the England region that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 829 878 868
Rank change year-on-year
+49 -10
Permanent jobs requiring a Service Support Manager 66 70 105
As % of all permanent IT jobs located in England 0.073% 0.068% 0.093%
As % of the Job Titles category 0.075% 0.070% 0.096%
Number of salaries quoted 59 54 96
Median salary £37,500 £50,000 £55,000
Median salary % change year-on-year
-25.00% -9.09%
90% offered a salary of more than £30,000 £35,000 £37,500
10% offered a salary of more than £53,500 £65,000 £72,500
UK excluding London median salary £32,500 £40,000 £55,000
% change year-on-year
-18.75% -27.27%
Service Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
87554 99617 109098
As % of all permanent IT jobs located in England 96.39% 96.53% 96.51%
Number of salaries quoted 74678 83101 90011
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Support Manager
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in England

Service Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the England region.

Service Support Manager Salary Trend in England

Service Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Support Manager across the England region over the 3 months to 25 June 2016.

Service Support Manager Salary Histogram in England

Service Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the England region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +15 16 £45,000 -25.00% 4
West Midlands -8 16 £30,000 -29.41%
South East +55 13 £37,500 -9.09% 1
South West +20 9 £32,500 -18.75%
North West +11 4 £46,000 +19.71%
Yorkshire +23 3 £57,500 +47.43%
East Midlands - 3 £27,500 -
East of England - 1 - -
Service Support Manager
UK

Service Support Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 June 2016, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Support Manager in the job title.

1 98 (64.90%) ITIL
2 74 (49.01%) Service Delivery
3 64 (42.38%) SLA
4 52 (34.44%) Finance
5 40 (26.49%) Stakeholder Management
6 33 (21.85%) Performance Management
7 32 (21.19%) Data Centre
8 31 (20.53%) Microsoft
9 28 (18.54%) Windows
9 28 (18.54%) Statistics
9 28 (18.54%) Escalation Management
10 27 (17.88%) MS PowerPoint
11 26 (17.22%) Critical Success Factor
12 22 (14.57%) Service Management
13 19 (12.58%) ITIL Certification
13 19 (12.58%) Incident Management
14 18 (11.92%) Active Directory
14 18 (11.92%) Windows Server
15 17 (11.26%) MS Excel
15 17 (11.26%) People Management
16 16 (10.60%) SQL
17 15 (9.93%) Telecoms
17 15 (9.93%) Windows Server 2008
18 14 (9.27%) Continuous Improvement
18 14 (9.27%) ITSM
19 13 (8.61%) Change Management
20 12 (7.95%) MS Exchange
20 12 (7.95%) Retail
20 12 (7.95%) Windows 7
20 12 (7.95%) Line Management

Service Support Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (7.95%) MS Exchange
2 6 (3.97%) Exchange Server 2013
2 6 (3.97%) SharePoint
3 5 (3.31%) Exchange Server 2010
4 2 (1.32%) Exchange Server 2007
4 2 (1.32%) IIS
5 1 (0.66%) CMS
5 1 (0.66%) SharePoint 2010
5 1 (0.66%) Skype for Business
Applications
1 27 (17.88%) MS PowerPoint
2 17 (11.26%) MS Excel
3 8 (5.30%) MS Office
Business Applications
1 3 (1.99%) SAP Oil and Gas
2 1 (0.66%) Dynamics CRM
2 1 (0.66%) SAP CRM
Cloud Services
1 10 (6.62%) Office 365
2 4 (2.65%) Amazon AWS
2 4 (2.65%) SaaS
3 2 (1.32%) Microsoft Azure
4 1 (0.66%) IaaS
Communications & Networking
1 7 (4.64%) TCP/IP
2 5 (3.31%) DHCP
2 5 (3.31%) DNS
2 5 (3.31%) Firewall
2 5 (3.31%) VPN
3 4 (2.65%) Broadband
3 4 (2.65%) Intranet
4 3 (1.99%) ATM
4 3 (1.99%) IPv4
4 3 (1.99%) IPv6
5 2 (1.32%) Extranet
5 2 (1.32%) IP Telephony
5 2 (1.32%) Kerberos
5 2 (1.32%) LAN
5 2 (1.32%) Network Security
5 2 (1.32%) SAN
5 2 (1.32%) WAN
6 1 (0.66%) Cisco ASA
6 1 (0.66%) Cisco IOS
6 1 (0.66%) VLAN
Database & Business Intelligence
1 11 (7.28%) SQL Server
2 4 (2.65%) SQL Server 2008
3 3 (1.99%) SQL Server 2012
4 1 (0.66%) Big Data
General
1 52 (34.44%) Finance
2 15 (9.93%) Telecoms
3 12 (7.95%) Retail
4 10 (6.62%) Legal
5 8 (5.30%) Law
6 7 (4.64%) Banking
6 7 (4.64%) Marketing
7 4 (2.65%) Manufacturing
8 3 (1.99%) Advertising
8 3 (1.99%) Electronics
9 2 (1.32%) Investment Banking
10 1 (0.66%) Corporate Banking
10 1 (0.66%) Dutch Language
10 1 (0.66%) French Language
10 1 (0.66%) Front Office
10 1 (0.66%) German Language
10 1 (0.66%) Publishing
10 1 (0.66%) Spanish Language
Libraries, Frameworks & Software Standards
1 7 (4.64%) .NET
2 4 (2.65%) CSS
2 4 (2.65%) Web Services
3 2 (1.32%) .NET Framework
3 2 (1.32%) EDI
4 1 (0.66%) HTML
4 1 (0.66%) XML
Miscellaneous
1 32 (21.19%) Data Centre
2 28 (18.54%) Statistics
3 11 (7.28%) Analytical Skills
4 7 (4.64%) Driving Licence
4 7 (4.64%) FMCG
4 7 (4.64%) Management Information System
5 3 (1.99%) Foreign Exchange (FX)
5 3 (1.99%) Replication
6 2 (1.32%) Blackberry
6 2 (1.32%) Private Cloud
7 1 (0.66%) CMDB
7 1 (0.66%) Data Integration
7 1 (0.66%) Handset
7 1 (0.66%) Internet of Things
7 1 (0.66%) iPad
7 1 (0.66%) iPhone
7 1 (0.66%) Machine to Machine
7 1 (0.66%) Smartphone
7 1 (0.66%) User Experience
7 1 (0.66%) Virtual Team
Operating Systems
1 28 (18.54%) Windows
2 18 (11.92%) Windows Server
3 15 (9.93%) Windows Server 2008
4 12 (7.95%) Windows 7
5 11 (7.28%) Windows Server 2012
6 7 (4.64%) Windows 10
7 4 (2.65%) Windows Server 2003
8 3 (1.99%) Mac OS X
9 2 (1.32%) Android
10 1 (0.66%) Apple iOS
10 1 (0.66%) Mac OS
10 1 (0.66%) Windows XP
Processes & Methodologies
1 98 (64.90%) ITIL
2 74 (49.01%) Service Delivery
3 40 (26.49%) Stakeholder Management
4 33 (21.85%) Performance Management
5 28 (18.54%) Escalation Management
6 26 (17.22%) Critical Success Factor
7 22 (14.57%) Service Management
8 19 (12.58%) Incident Management
9 17 (11.26%) People Management
10 14 (9.27%) Continuous Improvement
10 14 (9.27%) ITSM
11 13 (8.61%) Change Management
12 12 (7.95%) Line Management
13 11 (7.28%) Problem Management
14 9 (5.96%) Service Desk Management
15 8 (5.30%) Budgeting and Forecasting
15 8 (5.30%) Risk Management
16 7 (4.64%) Coaching
16 7 (4.64%) Disaster Recovery
16 7 (4.64%) Mentoring
Programming Languages
1 16 (10.60%) SQL
2 2 (1.32%) C
2 2 (1.32%) Java
2 2 (1.32%) JavaScript
3 1 (0.66%) C#
Qualifications
1 19 (12.58%) ITIL Certification
2 10 (6.62%) Microsoft Certification
3 5 (3.31%) Degree
4 4 (2.65%) MCITP
4 4 (2.65%) MCSE
5 3 (1.99%) Security Cleared
5 3 (1.99%) VMware Certified Professional (VCP)
6 2 (1.32%) MCP
6 2 (1.32%) Postgraduate
7 1 (0.66%) A+ Certification
7 1 (0.66%) DV Cleared
7 1 (0.66%) ITIL Foundation Certificate
7 1 (0.66%) MCSA
7 1 (0.66%) MCTS
7 1 (0.66%) PMI Certification
7 1 (0.66%) PMP
7 1 (0.66%) PRINCE2 Practitioner
7 1 (0.66%) SC Cleared
7 1 (0.66%) Six Sigma Green Belt
Quality Assurance & Compliance
1 64 (42.38%) SLA
2 3 (1.99%) ISO/IEC 27001
3 2 (1.32%) QA
4 1 (0.66%) HMG Infosec
System Software
1 18 (11.92%) Active Directory
2 6 (3.97%) Hyper-V
3 4 (2.65%) vSphere
4 3 (1.99%) VMware ESXi
5 2 (1.32%) vCloud
6 1 (0.66%) Firmware
6 1 (0.66%) Terminal Services
6 1 (0.66%) VMware Infrastructure
6 1 (0.66%) XenDesktop
Systems Management
1 3 (1.99%) SCCM
2 1 (0.66%) SCOM
Vendors
1 31 (20.53%) Microsoft
2 8 (5.30%) VMware
3 6 (3.97%) HP
4 5 (3.31%) Citrix
4 5 (3.31%) Dell
5 4 (2.65%) Cisco
5 4 (2.65%) SAP
6 3 (1.99%) Apple
6 3 (1.99%) Avaya
6 3 (1.99%) NetApp
6 3 (1.99%) SonicWALL
6 3 (1.99%) Sophos
7 2 (1.32%) EMC
7 2 (1.32%) Nimble Storage
8 1 (0.66%) Bloomberg
8 1 (0.66%) Oracle
8 1 (0.66%) Remedy
8 1 (0.66%) Reuters
8 1 (0.66%) Salesforce.com
8 1 (0.66%) Siebel
City, London
Harrington Starr
Salary: £55000 - £65000 per annum
Posted: 14 hours ago
West London
Pesaro
Salary: From £70,000 to £80,000 per annum
Posted: 2 days ago
London
Clearwater People Solutions
Salary: £45000 - £50000 Per Annum
Posted: 4 days ago
London
Information Technology Services
Salary: £40k - 50k per year + benefits
Posted: 5 days ago
Guildford, Surrey
Harrington Starr
Salary: £45000 - £60000 per annum + Bonus + Benefits + Training
Posted: 4 days ago