The statistics below represent IT jobs advertised across the England region that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Services Support Manager
UK / England
Rank 758 825 862
Rank change year-on-year
+67 +37
Permanent jobs requiring a Service Support Manager 64 72 68
As % of all permanent IT jobs located in England 0.081% 0.077% 0.071%
As % of the Job Titles category 0.084% 0.080% 0.073%
Number of salaries quoted 59 69 65
Median salary £37,500 £45,000 £45,000
Median salary % change year-on-year
-16.66% -
90% offered a salary of more than £30,000 £35,000 £31,750
10% offered a salary of more than £61,500 £75,000 £65,000
UK excluding London median salary £35,750 £42,000 £45,000
% change year-on-year
-14.88% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76013 90271 93167
As % of all permanent IT jobs located in England 96.46% 96.52% 96.69%
Number of salaries quoted 63587 76564 78024
Median salary £47,500 £46,000 £45,000
Median salary % change year-on-year
+3.26% +2.22%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Support Manager
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in England

Service Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the England region.

Service Support Manager Salary Trend in England

Service Support Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Support Manager across the England region over the 3 months to 18 January 2017.

Service Support Manager Salary Histogram in England

Service Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the England region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +45 22 £37,500 -16.66% 1
South East +46 14 £39,000 -8.23%
North West -8 9 £47,500 +53.22%
South West +24 8 £30,000 -62.50%
East of England +28 5 £55,000 -
West Midlands +10 4 £30,000 -23.07%
Yorkshire +19 1 £60,000 +71.42% 1
East Midlands - 1 £67,500 -
Service Support Manager
UK

Service Support Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 18 January 2017, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Support Manager in the job title.

1 84 (64.12%) ITIL
2 67 (51.15%) Service Delivery
3 47 (35.88%) Finance
4 45 (34.35%) SLA
5 31 (23.66%) Performance Management
6 30 (22.90%) Stakeholder Management
7 28 (21.37%) Statistics
8 26 (19.85%) MS PowerPoint
8 26 (19.85%) Critical Success Factor
8 26 (19.85%) Data Centre
8 26 (19.85%) Escalation Management
8 26 (19.85%) Contract Management
9 20 (15.27%) Windows
10 17 (12.98%) PRINCE2
11 16 (12.21%) SQL
11 16 (12.21%) Active Directory
12 15 (11.45%) MS Office
13 14 (10.69%) Microsoft
14 12 (9.16%) VB
14 12 (9.16%) Service Management
15 11 (8.40%) Business Intelligence
15 11 (8.40%) Legal
16 10 (7.63%) Risk Management
16 10 (7.63%) SQL Server Reporting Services
16 10 (7.63%) Crystal Reports
16 10 (7.63%) Conflict Management
16 10 (7.63%) Analytics
16 10 (7.63%) Business Analytics
17 9 (6.87%) Continuous Improvement
17 9 (6.87%) SaaS

Service Support Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.53%) IIS
2 1 (0.76%) Exchange Server 2010
2 1 (0.76%) MS Exchange
2 1 (0.76%) SharePoint
Applications
1 26 (19.85%) MS PowerPoint
2 15 (11.45%) MS Office
3 3 (2.29%) MS Excel
Cloud Services
1 9 (6.87%) SaaS
2 6 (4.58%) Amazon AWS
3 4 (3.05%) Microsoft Azure
3 4 (3.05%) Office 365
4 1 (0.76%) IaaS
4 1 (0.76%) PaaS
Communications & Networking
1 3 (2.29%) DHCP
1 3 (2.29%) DNS
2 2 (1.53%) Firewall
2 2 (1.53%) Remote Desktop
2 2 (1.53%) VLAN
2 2 (1.53%) VPN
2 2 (1.53%) Wireless
3 1 (0.76%) Cisco IOS
3 1 (0.76%) LAN
3 1 (0.76%) WAN
3 1 (0.76%) Wi-Fi
Database & Business Intelligence
1 10 (7.63%) Crystal Reports
1 10 (7.63%) SQL Server Reporting Services
2 7 (5.34%) SQL Server
3 1 (0.76%) SQL Server 2008
Development Applications
1 2 (1.53%) Jenkins
1 2 (1.53%) JIRA
General
1 47 (35.88%) Finance
2 11 (8.40%) Legal
3 5 (3.82%) Law
3 5 (3.82%) Telecoms
4 4 (3.05%) Retail
5 3 (2.29%) Financial Institution
6 2 (1.53%) Back Office
6 2 (1.53%) Banking
6 2 (1.53%) Marketing
7 1 (0.76%) Billing
7 1 (0.76%) French Language
Libraries, Frameworks & Software Standards
1 2 (1.53%) .NET
1 2 (1.53%) .NET Framework
Miscellaneous
1 28 (21.37%) Statistics
2 26 (19.85%) Data Centre
3 8 (6.11%) Virtual Team
4 5 (3.82%) Analytical Skills
5 2 (1.53%) CMDB
5 2 (1.53%) Enterprise Software
5 2 (1.53%) Management Information System
5 2 (1.53%) User Experience
6 1 (0.76%) Client/Server
6 1 (0.76%) Data Protection Act
6 1 (0.76%) Fintech
6 1 (0.76%) NHS
6 1 (0.76%) Performance Metrics
6 1 (0.76%) Smartcard
Operating Systems
1 20 (15.27%) Windows
2 7 (5.34%) Linux
3 6 (4.58%) Windows Server
4 5 (3.82%) Unix
5 2 (1.53%) Android
5 2 (1.53%) Apple iOS
5 2 (1.53%) Windows Server 2008
5 2 (1.53%) Windows Server 2012
Processes & Methodologies
1 84 (64.12%) ITIL
2 67 (51.15%) Service Delivery
3 31 (23.66%) Performance Management
4 30 (22.90%) Stakeholder Management
5 26 (19.85%) Contract Management
5 26 (19.85%) Critical Success Factor
5 26 (19.85%) Escalation Management
6 17 (12.98%) PRINCE2
7 12 (9.16%) Service Management
8 11 (8.40%) Business Intelligence
9 10 (7.63%) Analytics
9 10 (7.63%) Business Analytics
9 10 (7.63%) Conflict Management
9 10 (7.63%) Risk Management
10 9 (6.87%) Continuous Improvement
10 9 (6.87%) Incident Management
10 9 (6.87%) Project Management
11 8 (6.11%) Agile Software Development
11 8 (6.11%) Server Virtualisation
11 8 (6.11%) Virtual Team Management
Programming Languages
1 16 (12.21%) SQL
2 12 (9.16%) VB
3 2 (1.53%) C#
3 2 (1.53%) Java
4 1 (0.76%) C
4 1 (0.76%) PowerShell
Qualifications
1 9 (6.87%) ITIL Certification
2 7 (5.34%) PRINCE2 Certification
3 3 (2.29%) Degree
3 3 (2.29%) SC Cleared
3 3 (2.29%) Security Cleared
4 1 (0.76%) CCNA
4 1 (0.76%) Cisco Certification
4 1 (0.76%) MCSE
4 1 (0.76%) Microsoft Certification
Quality Assurance & Compliance
1 45 (34.35%) SLA
2 2 (1.53%) ISO/IEC 27001
3 1 (0.76%) QA
System Software
1 16 (12.21%) Active Directory
2 2 (1.53%) Hyper-V
3 1 (0.76%) VMware Infrastructure
3 1 (0.76%) XenApp
Systems Management
1 2 (1.53%) AirWatch
1 2 (1.53%) Ansible
2 1 (0.76%) SCCM
2 1 (0.76%) SCOM
Vendors
1 14 (10.69%) Microsoft
2 7 (5.34%) Cisco
3 6 (4.58%) VMware
4 5 (3.82%) ServiceNow
5 4 (3.05%) IBM
6 3 (2.29%) NetApp
7 2 (1.53%) Citrix
7 2 (1.53%) Draytek
7 2 (1.53%) HP
7 2 (1.53%) LANDesk
7 2 (1.53%) Oracle
7 2 (1.53%) Salesforce.com
7 2 (1.53%) Sun
7 2 (1.53%) Sybase
8 1 (0.76%) Avaya
8 1 (0.76%) Fortinet
8 1 (0.76%) Juniper
8 1 (0.76%) SonicWALL
8 1 (0.76%) Veeam
8 1 (0.76%) Workday
Leeds
BAE SYSTEMS
Salary: Competitive + Benefits
Posted: 2 days ago
London
onezeero.
Salary: £45000 - £55000 per annum + excellent benefits
Posted: Yesterday