The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Northampton region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 65 54 50
Rank change year-on-year
-11 -4
Permanent jobs requiring a 2nd Line Support Analyst 5 2 7
As % of all permanent IT jobs located in Northampton 0.78% 0.51% 1.44%
As % of the Job Titles category 0.84% 0.54% 1.46%
Number of salaries quoted 4 2 4
Average salary £23,500 £25,000 £21,750
Average salary % change year-on-year
-6.00% +14.94%
90% offered a salary of more than £22,450 £25,000 £19,150
10% offered a salary of more than £24,900 £25,000 £25,050
UK excluding London average salary £23,500 £24,500 £24,000
% change year-on-year
-4.08% +2.08%
Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
598 369 479
As % of all permanent IT jobs located in Northampton 93.88% 94.62% 98.56%
Number of salaries quoted 520 320 452
Average salary £37,500 £37,500 £35,500
Average salary % change year-on-year
- +5.63%
90% offered a salary of more than £24,500 £23,000 £24,000
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support Analyst
Northamptonshire

2nd Line Support Analyst
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Northampton

2nd Line Support Analyst
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Northampton region.

2nd Line Support Analyst Salary Trend in Northampton

2nd Line Support Analyst
Top 30 Related IT Skills in Northampton

For the 6 months to 18 April 2014, IT jobs across the Northampton region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 7 (87.50%) ITIL
2 6 (75.00%) Windows
3 5 (62.50%) TCP/IP
3 5 (62.50%) Microsoft
3 5 (62.50%) Windows 7
4 4 (50.00%) Active Directory
5 3 (37.50%) MS Exchange
5 3 (37.50%) DHCP
5 3 (37.50%) Service Management
5 3 (37.50%) Windows Server 2003
5 3 (37.50%) Blackberry
5 3 (37.50%) Blackberry Enterprise Server
5 3 (37.50%) Exchange Server 2003
5 3 (37.50%) Windows Vista
5 3 (37.50%) Exchange Server 2007
5 3 (37.50%) SC Cleared
5 3 (37.50%) Security Cleared
5 3 (37.50%) Windows Server 2008
6 2 (25.00%) ITSM
6 2 (25.00%) MS Excel
6 2 (25.00%) VPN
6 2 (25.00%) DNS
6 2 (25.00%) MS PowerPoint
6 2 (25.00%) MS Office
6 2 (25.00%) SLA
7 1 (12.50%) SSL
7 1 (12.50%) Microsoft Certification
7 1 (12.50%) ITIL Certification
7 1 (12.50%) MCP
7 1 (12.50%) C

2nd Line Support Analyst
Top Related IT Skills in Northampton by Category

For the 6 months to 18 April 2014, IT jobs across the Northampton region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) MS Exchange
1 3 (37.50%) Blackberry Enterprise Server
1 3 (37.50%) Exchange Server 2003
1 3 (37.50%) Exchange Server 2007
Applications
1 2 (25.00%) MS Excel
1 2 (25.00%) MS PowerPoint
1 2 (25.00%) MS Office
Communications & Networking
1 5 (62.50%) TCP/IP
2 3 (37.50%) DHCP
3 2 (25.00%) VPN
3 2 (25.00%) DNS
4 1 (12.50%) SSL
Database & Business Intelligence
1 1 (12.50%) SQL Server Reporting Services
Miscellaneous
1 3 (37.50%) Blackberry
Operating Systems
1 6 (75.00%) Windows
2 5 (62.50%) Windows 7
3 3 (37.50%) Windows Server 2003
3 3 (37.50%) Windows Vista
3 3 (37.50%) Windows Server 2008
Processes & Methodologies
1 7 (87.50%) ITIL
2 3 (37.50%) Service Management
3 2 (25.00%) ITSM
4 1 (12.50%) Project Management
4 1 (12.50%) Disaster Recovery
Programming Languages
1 1 (12.50%) C
1 1 (12.50%) SQL
Qualifications
1 3 (37.50%) SC Cleared
1 3 (37.50%) Security Cleared
2 1 (12.50%) Microsoft Certification
2 1 (12.50%) ITIL Certification
2 1 (12.50%) MCP
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 4 (50.00%) Active Directory
Vendors
1 5 (62.50%) Microsoft