The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 54 45 51
Rank change year-on-year
-9 +6
Permanent jobs requiring a 2nd Line Support 22 4 11
As % of all permanent IT jobs located in Northampton 3.14% 1.02% 2.27%
As % of the Job Titles category 3.30% 1.09% 2.32%
Number of salaries quoted 22 4 11
Average salary £22,500 £24,500 £22,500
Average salary % change year-on-year
-8.16% +8.88%
90% offered a salary of more than £19,250 £22,600 £21,000
10% offered a salary of more than £25,500 £25,000 £23,000
UK excluding London average salary £24,500 £24,000 £24,000
% change year-on-year
+2.08% -
2nd Line Support
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
667 366 474
As % of all permanent IT jobs located in Northampton 95.15% 93.61% 97.93%
Number of salaries quoted 628 340 438
Average salary £37,500 £38,500 £37,500
Average salary % change year-on-year
-2.59% +2.66%
90% offered a salary of more than £22,500 £23,650 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Northampton

2nd Line Support
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Northampton region.

2nd Line Support Salary Trend in Northampton

2nd Line Support
Top 30 Related IT Skills in Northampton

For the 6 months to 18 September 2014, IT jobs across the Northampton region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 17 (51.52%) MS Excel
2 16 (48.48%) Windows
3 14 (42.42%) SQL
4 13 (39.39%) ITIL
4 13 (39.39%) TCP/IP
4 13 (39.39%) Microsoft
5 9 (27.27%) SLA
5 9 (27.27%) MS Exchange
6 7 (21.21%) Degree
6 7 (21.21%) SQL Server
7 6 (18.18%) Microsoft Certification
7 6 (18.18%) Active Directory
7 6 (18.18%) SharePoint
7 6 (18.18%) MCSE
7 6 (18.18%) Windows Server 2008
8 5 (15.15%) Retail
8 5 (15.15%) .NET
9 4 (12.12%) MCSA
9 4 (12.12%) ITIL Certification
9 4 (12.12%) Windows 7
10 3 (9.09%) Service Management
10 3 (9.09%) Disaster Recovery
10 3 (9.09%) Java
11 2 (6.06%) Dell
11 2 (6.06%) VPN
11 2 (6.06%) DNS
11 2 (6.06%) Remedy
11 2 (6.06%) Windows XP
11 2 (6.06%) LAN
11 2 (6.06%) WAN

2nd Line Support
Top Related IT Skills in Northampton by Category

For the 6 months to 18 September 2014, IT jobs across the Northampton region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (27.27%) MS Exchange
2 6 (18.18%) SharePoint
Applications
1 17 (51.52%) MS Excel
2 2 (6.06%) MS Office
Communications & Networking
1 13 (39.39%) TCP/IP
2 2 (6.06%) VPN
2 2 (6.06%) DNS
2 2 (6.06%) LAN
2 2 (6.06%) WAN
3 1 (3.03%) SSL
Database & Business Intelligence
1 7 (21.21%) SQL Server
2 1 (3.03%) SQL Server Reporting Services
General
1 5 (15.15%) Retail
2 2 (6.06%) Finance
2 2 (6.06%) Legal
Libraries, Frameworks & Software Standards
1 5 (15.15%) .NET
2 1 (3.03%) ASP.NET
Operating Systems
1 16 (48.48%) Windows
2 6 (18.18%) Windows Server 2008
3 4 (12.12%) Windows 7
4 2 (6.06%) Windows XP
5 1 (3.03%) UNIX
Processes & Methodologies
1 13 (39.39%) ITIL
2 3 (9.09%) Service Management
2 3 (9.09%) Disaster Recovery
3 2 (6.06%) Time Management
3 2 (6.06%) Coaching
4 1 (3.03%) OO
4 1 (3.03%) Project Management
Programming Languages
1 14 (42.42%) SQL
2 3 (9.09%) Java
Qualifications
1 7 (21.21%) Degree
2 6 (18.18%) Microsoft Certification
2 6 (18.18%) MCSE
3 4 (12.12%) MCSA
3 4 (12.12%) ITIL Certification
4 2 (6.06%) MCP
4 2 (6.06%) HND
4 2 (6.06%) VMware Certified Professional (VCP)
4 2 (6.06%) MCTS
4 2 (6.06%) MCITP
Quality Assurance & Compliance
1 9 (27.27%) SLA
System Software
1 6 (18.18%) Active Directory
2 2 (6.06%) VMware Infrastructure
2 2 (6.06%) Hyper-V
Systems Management
1 2 (6.06%) SCOM
Vendors
1 13 (39.39%) Microsoft
2 2 (6.06%) Dell
2 2 (6.06%) Remedy
2 2 (6.06%) VMware
Northampton, Northamptonshire
Senitor Associates
Salary: £21000 - £28000 per annum + benefits and training!
Posted: 2 days ago