The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Second Line Support
Rank 52 51 48
Rank change year-on-year
-1 -3
Permanent jobs requiring a 2nd Line Support 16 12 7
As % of all permanent IT jobs located in Northampton 3.03% 2.19% 2.03%
As % of the Job Titles category 3.23% 2.30% 2.08%
Number of salaries quoted 16 11 4
Average salary £25,000 £23,500 £25,000
Average salary % change year-on-year
+6.38% -6.00%
90% offered a salary of more than £21,500 £21,000 £22,900
10% offered a salary of more than £29,000 £25,000 £29,550
UK excluding London average salary £25,000 £24,500 £24,000
% change year-on-year
+2.04% +2.08%
2nd Line Support
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
496 522 336
As % of all permanent IT jobs located in Northampton 93.94% 95.08% 97.67%
Number of salaries quoted 456 461 306
Average salary £38,500 £37,000 £37,500
Average salary % change year-on-year
+4.05% -1.33%
90% offered a salary of more than £24,000 £24,000 £25,000
10% offered a salary of more than £59,250 £52,500 £50,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Northampton

2nd Line Support
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Northampton region.

2nd Line Support Salary Trend in Northampton

2nd Line Support
Top 30 Related IT Skills in Northampton

For the 6 months to 27 February 2015, IT jobs across the Northampton region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 20 (74.07%) Windows
1 20 (74.07%) Microsoft
2 14 (51.85%) ITIL
3 11 (40.74%) TCP/IP
3 11 (40.74%) SLA
4 10 (37.04%) Windows 7
4 10 (37.04%) Active Directory
4 10 (37.04%) Microsoft Certification
5 9 (33.33%) SQL
6 8 (29.63%) MCP
6 8 (29.63%) MS Excel
7 6 (22.22%) MCSE
7 6 (22.22%) MCSA
7 6 (22.22%) Windows XP
7 6 (22.22%) LAN
7 6 (22.22%) WAN
7 6 (22.22%) Retail
8 5 (18.52%) MS Exchange
8 5 (18.52%) MS Office
9 4 (14.81%) .NET
9 4 (14.81%) VPN
9 4 (14.81%) Windows Server 2008
9 4 (14.81%) Coaching
10 3 (11.11%) DNS
10 3 (11.11%) SQL Server
10 3 (11.11%) HND
10 3 (11.11%) Legal
10 3 (11.11%) Service Management
10 3 (11.11%) Service Delivery
10 3 (11.11%) MCTS

2nd Line Support
Top Related IT Skills in Northampton by Category

For the 6 months to 27 February 2015, IT jobs across the Northampton region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (18.52%) MS Exchange
2 1 (3.70%) Exchange Server 2003
2 1 (3.70%) Exchange Server 2007
2 1 (3.70%) IIS
2 1 (3.70%) SharePoint
Applications
1 8 (29.63%) MS Excel
2 5 (18.52%) MS Office
Cloud Services
1 1 (3.70%) Microsoft Azure
Communications & Networking
1 11 (40.74%) TCP/IP
2 6 (22.22%) LAN
2 6 (22.22%) WAN
3 4 (14.81%) VPN
4 3 (11.11%) DNS
5 1 (3.70%) Firewall
5 1 (3.70%) IP Telephony
5 1 (3.70%) SMTP
Database & Business Intelligence
1 3 (11.11%) SQL Server
2 1 (3.70%) SQL Server 2005
Development Applications
1 1 (3.70%) Eclipse
General
1 6 (22.22%) Retail
2 3 (11.11%) Legal
3 1 (3.70%) Finance
3 1 (3.70%) Law
Libraries, Frameworks & Software Standards
1 4 (14.81%) .NET
Miscellaneous
1 3 (11.11%) Computer Science
2 1 (3.70%) iPhone
2 1 (3.70%) Blackberry
2 1 (3.70%) Smartphone
Operating Systems
1 20 (74.07%) Windows
2 10 (37.04%) Windows 7
3 6 (22.22%) Windows XP
4 4 (14.81%) Windows Server 2008
5 2 (7.41%) Windows 8
5 2 (7.41%) Windows Server 2003
6 1 (3.70%) Windows Vista
6 1 (3.70%) Windows Server 2012
Processes & Methodologies
1 14 (51.85%) ITIL
2 4 (14.81%) Coaching
3 3 (11.11%) Time Management
3 3 (11.11%) Service Management
3 3 (11.11%) Service Delivery
4 1 (3.70%) Disaster Recovery
4 1 (3.70%) Software Testing
4 1 (3.70%) User Acceptance Testing
4 1 (3.70%) Network Monitoring
4 1 (3.70%) Mentoring
4 1 (3.70%) CRM
Programming Languages
1 9 (33.33%) SQL
2 1 (3.70%) Java
Qualifications
1 10 (37.04%) Microsoft Certification
2 8 (29.63%) MCP
3 6 (22.22%) MCSE
3 6 (22.22%) MCSA
4 3 (11.11%) HND
4 3 (11.11%) MCTS
4 3 (11.11%) MCITP
4 3 (11.11%) Degree
5 2 (7.41%) MCDST
5 2 (7.41%) CCNA
5 2 (7.41%) Cisco Certification
Quality Assurance & Compliance
1 11 (40.74%) SLA
System Software
1 10 (37.04%) Active Directory
Vendors
1 20 (74.07%) Microsoft
2 1 (3.70%) Citrix
2 1 (3.70%) VMware
2 1 (3.70%) hybris
2 1 (3.70%) Cisco
Northampton, Northamptonshire
Circle Recruitment
Salary: £20000 - £23000 per annum + bonus+bens
Posted: 6 days ago