The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Northampton region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 51 40 55
Rank change year-on-year
-11 +15
Permanent jobs requiring a 2nd Line Support 21 14 2
As % of all permanent IT jobs located in Northampton 3.21% 4.12% 0.45%
As % of the Job Titles category 3.33% 4.27% 0.46%
Number of salaries quoted 21 14 2
Average salary £22,500 £22,250 £24,000
Average salary % change year-on-year
+1.12% -7.29%
90% offered a salary of more than £19,250 £22,000 £23,200
10% offered a salary of more than £25,500 £24,700 £24,800
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
630 328 439
As % of all permanent IT jobs located in Northampton 96.33% 96.47% 97.77%
Number of salaries quoted 590 308 401
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £22,500 £22,500 £27,500
10% offered a salary of more than £50,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
Northamptonshire

2nd Line Support
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Northampton

2nd Line Support
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Northampton region.

2nd Line Support Salary Trend in Northampton

2nd Line Support
Top 30 Related IT Skills in Northampton

For the 6 months to 31 July 2014, IT jobs across the Northampton region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 17 (50.00%) MS Excel
2 15 (44.12%) Windows
3 14 (41.18%) SQL
4 13 (38.24%) ITIL
4 13 (38.24%) Microsoft
5 11 (32.35%) TCP/IP
6 10 (29.41%) MS Exchange
7 8 (23.53%) Windows Server 2008
7 8 (23.53%) SLA
7 8 (23.53%) Active Directory
8 7 (20.59%) .NET
8 7 (20.59%) SQL Server
9 6 (17.65%) Degree
10 5 (14.71%) MS Office
10 5 (14.71%) SharePoint
11 4 (11.76%) Windows XP
11 4 (11.76%) LAN
11 4 (11.76%) WAN
11 4 (11.76%) Java
11 4 (11.76%) Retail
11 4 (11.76%) Disaster Recovery
11 4 (11.76%) Windows 7
12 3 (8.82%) Law
12 3 (8.82%) Service Management
12 3 (8.82%) Microsoft Certification
12 3 (8.82%) ITIL Certification
12 3 (8.82%) Windows Server 2003
12 3 (8.82%) Windows Vista
12 3 (8.82%) Exchange Server 2007
12 3 (8.82%) Exchange Server 2003

2nd Line Support
Top Related IT Skills in Northampton by Category

For the 6 months to 31 July 2014, IT jobs across the Northampton region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (29.41%) MS Exchange
2 5 (14.71%) SharePoint
3 3 (8.82%) Exchange Server 2007
3 3 (8.82%) Exchange Server 2003
4 1 (2.94%) Blackberry Enterprise Server
Applications
1 17 (50.00%) MS Excel
2 5 (14.71%) MS Office
3 1 (2.94%) MS PowerPoint
Communications & Networking
1 11 (32.35%) TCP/IP
2 4 (11.76%) LAN
2 4 (11.76%) WAN
3 2 (5.88%) SSL
4 1 (2.94%) VPN
4 1 (2.94%) DNS
4 1 (2.94%) DHCP
Database & Business Intelligence
1 7 (20.59%) SQL Server
2 2 (5.88%) SQL Server Reporting Services
General
1 4 (11.76%) Retail
2 3 (8.82%) Law
3 1 (2.94%) Telecoms
Libraries, Frameworks & Software Standards
1 7 (20.59%) .NET
2 3 (8.82%) ASP.NET
Miscellaneous
1 1 (2.94%) Blackberry
Operating Systems
1 15 (44.12%) Windows
2 8 (23.53%) Windows Server 2008
3 4 (11.76%) Windows XP
3 4 (11.76%) Windows 7
4 3 (8.82%) Windows Server 2003
4 3 (8.82%) Windows Vista
5 2 (5.88%) Windows NT
6 1 (2.94%) UNIX
Processes & Methodologies
1 13 (38.24%) ITIL
2 4 (11.76%) Disaster Recovery
3 3 (8.82%) Service Management
4 2 (5.88%) Time Management
4 2 (5.88%) Project Management
5 1 (2.94%) Service Delivery
5 1 (2.94%) OO
Programming Languages
1 14 (41.18%) SQL
2 4 (11.76%) Java
3 1 (2.94%) C
3 1 (2.94%) VB.NET
Qualifications
1 6 (17.65%) Degree
2 3 (8.82%) Microsoft Certification
2 3 (8.82%) ITIL Certification
3 2 (5.88%) MCP
3 2 (5.88%) MCSE
3 2 (5.88%) MCSA
3 2 (5.88%) Security Cleared
3 2 (5.88%) VMware Certified Professional (VCP)
4 1 (2.94%) MOS
4 1 (2.94%) SC Cleared
4 1 (2.94%) HNC
Quality Assurance & Compliance
1 8 (23.53%) SLA
System Software
1 8 (23.53%) Active Directory
2 2 (5.88%) VMware Infrastructure
2 2 (5.88%) Hyper-V
Systems Management
1 2 (5.88%) SCOM
Vendors
1 13 (38.24%) Microsoft
2 2 (5.88%) Dell
2 2 (5.88%) Remedy
2 2 (5.88%) VMware
3 1 (2.94%) Citrix
Northampton, Northamptonshire
TribePost.co.uk
Salary: Excellent DOE
Posted: 5 days ago
Northampton, Northamptonshire
Interact Consulting
Salary: 22-27k
Posted: 5 days ago
Northampton, Northamptonshire
Verticality Ltd
Salary: £21000 to £24000 per annum - excellent benefits including healthcare
Posted: 6 days ago
Northampton
Recruitment Genius
Salary: £22000 - £25000 per annum
Posted: 7 days ago