The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Northamptonshire region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 60 53 71
Rank change year-on-year
-7 +18
Permanent jobs requiring a 2nd Line Support 23 15 2
As % of all permanent IT jobs located in Northamptonshire 2.60% 2.36% 0.31%
As % of the Job Titles category 2.68% 2.46% 0.31%
Number of salaries quoted 23 15 2
Average salary £22,500 £22,000 £24,000
Average salary % change year-on-year
+2.27% -8.33%
90% offered a salary of more than £19,925 £22,000 £23,200
10% offered a salary of more than £28,550 £24,600 £24,800
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
859 609 639
As % of all permanent IT jobs located in Northamptonshire 97.06% 95.91% 97.71%
Number of salaries quoted 788 538 571
Average salary £35,000 £37,500 £37,500
Average salary % change year-on-year
-6.66% -
90% offered a salary of more than £22,500 £22,500 £25,000
10% offered a salary of more than £50,000 £50,000 £57,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
East Midlands

2nd Line Support
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Northamptonshire

2nd Line Support
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Northamptonshire region.

2nd Line Support Salary Trend in Northamptonshire

2nd Line Support
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Northamptonshire region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -15 21 £22,500 +1.12% 4
Towcester - 1 £22,500 -
Wellingborough - 1 £27,500 -
Daventry - 1 £29,500 - 1
2nd Line Support
East Midlands

2nd Line Support
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 30 July 2014, IT jobs across the Northamptonshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 18 (48.65%) Windows
2 17 (45.95%) MS Excel
3 15 (40.54%) ITIL
4 14 (37.84%) SQL
4 14 (37.84%) Microsoft
5 12 (32.43%) MS Exchange
5 12 (32.43%) TCP/IP
6 10 (27.03%) Windows Server 2008
6 10 (27.03%) Active Directory
7 8 (21.62%) SQL Server
7 8 (21.62%) SLA
8 7 (18.92%) .NET
9 6 (16.22%) Degree
10 5 (13.51%) Exchange Server 2003
10 5 (13.51%) Exchange Server 2007
10 5 (13.51%) Windows 7
10 5 (13.51%) Microsoft Certification
10 5 (13.51%) Windows Server 2003
10 5 (13.51%) SharePoint
10 5 (13.51%) MS Office
11 4 (10.81%) Java
11 4 (10.81%) Windows XP
11 4 (10.81%) LAN
11 4 (10.81%) WAN
11 4 (10.81%) Disaster Recovery
11 4 (10.81%) Service Management
11 4 (10.81%) Retail
11 4 (10.81%) Windows Vista
12 3 (8.11%) VMware Certified Professional (VCP)
12 3 (8.11%) Hyper-V

2nd Line Support
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 30 July 2014, IT jobs across the Northamptonshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (32.43%) MS Exchange
2 5 (13.51%) Exchange Server 2003
2 5 (13.51%) Exchange Server 2007
2 5 (13.51%) SharePoint
3 2 (5.41%) Blackberry Enterprise Server
4 1 (2.70%) Exchange Server 2010
Applications
1 17 (45.95%) MS Excel
2 5 (13.51%) MS Office
3 1 (2.70%) MS PowerPoint
Communications & Networking
1 12 (32.43%) TCP/IP
2 4 (10.81%) LAN
2 4 (10.81%) WAN
3 2 (5.41%) DHCP
3 2 (5.41%) SSL
4 1 (2.70%) VPN
4 1 (2.70%) DNS
Database & Business Intelligence
1 8 (21.62%) SQL Server
2 2 (5.41%) SQL Server Reporting Services
General
1 4 (10.81%) Retail
2 3 (8.11%) Law
3 1 (2.70%) Telecoms
Libraries, Frameworks & Software Standards
1 7 (18.92%) .NET
2 3 (8.11%) ASP.NET
Miscellaneous
1 2 (5.41%) Blackberry
2 1 (2.70%) PDA
Operating Systems
1 18 (48.65%) Windows
2 10 (27.03%) Windows Server 2008
3 5 (13.51%) Windows 7
3 5 (13.51%) Windows Server 2003
4 4 (10.81%) Windows XP
4 4 (10.81%) Windows Vista
5 2 (5.41%) Windows NT
6 1 (2.70%) UNIX
Processes & Methodologies
1 15 (40.54%) ITIL
2 4 (10.81%) Disaster Recovery
2 4 (10.81%) Service Management
3 2 (5.41%) Project Management
3 2 (5.41%) Time Management
4 1 (2.70%) Change Control
4 1 (2.70%) Service Delivery
4 1 (2.70%) OO
Programming Languages
1 14 (37.84%) SQL
2 4 (10.81%) Java
3 2 (5.41%) C
4 1 (2.70%) VB.NET
Qualifications
1 6 (16.22%) Degree
2 5 (13.51%) Microsoft Certification
3 3 (8.11%) VMware Certified Professional (VCP)
3 3 (8.11%) Security Cleared
3 3 (8.11%) ITIL Certification
3 3 (8.11%) MCP
4 2 (5.41%) MCSE
4 2 (5.41%) MCSA
4 2 (5.41%) SC Cleared
5 1 (2.70%) MCTS
5 1 (2.70%) MCITP
5 1 (2.70%) MOS
5 1 (2.70%) CCA
5 1 (2.70%) Citrix Certification
5 1 (2.70%) Cisco Certification
5 1 (2.70%) CCNA
5 1 (2.70%) HNC
Quality Assurance & Compliance
1 8 (21.62%) SLA
System Software
1 10 (27.03%) Active Directory
2 3 (8.11%) Hyper-V
2 3 (8.11%) VMware Infrastructure
3 1 (2.70%) XenApp
3 1 (2.70%) XenDesktop
Systems Management
1 2 (5.41%) SCOM
Vendors
1 14 (37.84%) Microsoft
2 3 (8.11%) VMware
3 2 (5.41%) Dell
3 2 (5.41%) Citrix
3 2 (5.41%) Remedy
Kettering, Northamptonshire
Stafford-Sharp Associates
Salary: From £20,000 to £25,000 per annum
Posted: 2 days ago
Daventry, Northamptonshire
Stafford-Sharp Associates
Salary: From £20,000 to £24,000 per annum
Posted: 2 days ago
Northampton, Northamptonshire
TribePost.co.uk
Salary: Excellent DOE
Posted: 5 days ago
Northampton, Northamptonshire
Interact Consulting
Salary: 22-27k
Posted: 5 days ago
Northampton, Northamptonshire
Verticality Ltd
Salary: £21000 to £24000 per annum - excellent benefits including healthcare
Posted: 6 days ago
Northampton
Recruitment Genius
Salary: £22000 - £25000 per annum
Posted: 6 days ago