The statistics below represent IT jobs advertised across the Northamptonshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Second Line Support
East Midlands / Northamptonshire
Rank 65 64 64
Rank change year-on-year
-1 0
Permanent jobs requiring a 2nd Line Support 8 21 19
As % of all permanent IT jobs located in Northamptonshire 1.08% 2.60% 2.32%
As % of the Job Titles category 1.13% 2.65% 2.45%
Number of salaries quoted 4 19 19
Median salary £24,000 £26,000 £26,875
Median salary % change year-on-year
-7.69% -3.25%
90% offered a salary of more than £22,500 £22,500 £22,000
10% offered a salary of more than £25,500 £30,600 £30,250
UK excluding London median salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
707 793 774
As % of all permanent IT jobs located in Northamptonshire 95.54% 98.02% 94.51%
Number of salaries quoted 532 592 713
Median salary £40,000 £37,500 £38,500
Median salary % change year-on-year
+6.66% -2.59%
90% offered a salary of more than £22,000 £21,000 £25,000
10% offered a salary of more than £55,000 £57,500 £50,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in Northamptonshire

The demand trend of job ads across the Northamptonshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Northamptonshire

2nd Line Support
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Northamptonshire region.

2nd Line Support Salary Trend in Northamptonshire

2nd Line Support
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Northamptonshire region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Daventry - 4 - - 1
Northampton -5 2 £25,500 -3.77% 2
2nd Line Support
East Midlands

2nd Line Support Skill Set
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 17 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northamptonshire region featuring 2nd Line Support in the job title.

1 16 (94.12%) Windows
2 10 (58.82%) MS Excel
3 8 (47.06%) Windows 7
4 7 (41.18%) Exchange Server 2010
4 7 (41.18%) MS Exchange
4 7 (41.18%) LAN
4 7 (41.18%) WAN
4 7 (41.18%) Windows Server
5 6 (35.29%) Cisco
5 6 (35.29%) Change Management
5 6 (35.29%) Active Directory
5 6 (35.29%) MS Office
6 4 (23.53%) Microsoft
6 4 (23.53%) Project Management
6 4 (23.53%) Management Information System
6 4 (23.53%) Linux
6 4 (23.53%) Unix
6 4 (23.53%) Citrix
6 4 (23.53%) Wireless
6 4 (23.53%) Telecoms
6 4 (23.53%) Continuous Improvement
6 4 (23.53%) Windows Server 2012
6 4 (23.53%) Analytical Skills
7 3 (17.65%) VMware
7 3 (17.65%) Windows Server 2008
7 3 (17.65%) ITIL
7 3 (17.65%) SLA
8 2 (11.76%) Disaster Recovery
8 2 (11.76%) Firewall
8 2 (11.76%) ERP

2nd Line Support Skill Set
Top Related IT Skills in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (41.18%) Exchange Server 2010
1 7 (41.18%) MS Exchange
2 2 (11.76%) Exchange Server 2013
3 1 (5.88%) IBM Notes
Applications
1 10 (58.82%) MS Excel
2 6 (35.29%) MS Office
Cloud Services
1 2 (11.76%) Office 365
Communications & Networking
1 7 (41.18%) LAN
1 7 (41.18%) WAN
2 4 (23.53%) Wireless
3 2 (11.76%) Firewall
3 2 (11.76%) Remote Desktop
4 1 (5.88%) IP Telephony
4 1 (5.88%) TCP/IP
4 1 (5.88%) Wi-Fi
General
1 4 (23.53%) Telecoms
2 2 (11.76%) Automotive
3 1 (5.88%) Retail
Miscellaneous
1 4 (23.53%) Analytical Skills
1 4 (23.53%) Management Information System
Operating Systems
1 16 (94.12%) Windows
2 8 (47.06%) Windows 7
3 7 (41.18%) Windows Server
4 4 (23.53%) Linux
4 4 (23.53%) Unix
4 4 (23.53%) Windows Server 2012
5 3 (17.65%) Windows Server 2008
6 2 (11.76%) Windows 10
7 1 (5.88%) Windows Server 2003
Processes & Methodologies
1 6 (35.29%) Change Management
2 4 (23.53%) Continuous Improvement
2 4 (23.53%) Project Management
3 3 (17.65%) ITIL
4 2 (11.76%) Disaster Recovery
4 2 (11.76%) ERP
4 2 (11.76%) Incident Management
5 1 (5.88%) E-Commerce
5 1 (5.88%) ITSM
5 1 (5.88%) Service Delivery
5 1 (5.88%) Service Management
Qualifications
1 2 (11.76%) Degree
1 2 (11.76%) ITIL Certification
Quality Assurance & Compliance
1 3 (17.65%) SLA
System Software
1 6 (35.29%) Active Directory
2 1 (5.88%) Hyper-V
Systems Management
1 1 (5.88%) SCCM
1 1 (5.88%) SCOM
Vendors
1 6 (35.29%) Cisco
2 4 (23.53%) Citrix
2 4 (23.53%) Microsoft
3 3 (17.65%) VMware
4 2 (11.76%) SonicWALL
5 1 (5.88%) Google
5 1 (5.88%) Lotus
Northamptonshire
TEKsystems
Salary: £25000 - £33000 per annum + Benefits
Posted: Yesterday
Northampton, Northamptonshire
Stafford-Sharp Associates
Salary: £22000 - £25000 per annum
Posted: 4 days ago
Kettering, Northamptonshire
Premier IT
Salary: £26000 - £32000 per annum + Benefits
Posted: 6 days ago
Daventry, Northamptonshire
Stafford-Sharp Associates
Salary: £30000.00 - £33000.00 per annum
Posted: 5 days ago
Northampton, Northamptonshire
Emponics Ltd
Salary: £ negotiable + bens
Posted: 4 days ago