The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 68 51 68
Rank change year-on-year
-17 +17
Permanent jobs requiring a 2nd Line Support 18 17 7
As % of all permanent IT jobs located in Northamptonshire 1.91% 2.87% 0.99%
As % of the Job Titles category 2.10% 2.93% 1.03%
Number of salaries quoted 18 17 6
Average salary £24,250 £22,500 £23,750
Average salary % change year-on-year
+7.77% -5.26%
90% offered a salary of more than £22,000 £21,000 £21,000
10% offered a salary of more than £29,000 £26,250 £29,500
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
858 580 677
As % of all permanent IT jobs located in Northamptonshire 90.89% 97.97% 95.76%
Number of salaries quoted 800 507 627
Average salary £39,000 £37,500 £36,500
Average salary % change year-on-year
+4.00% +2.73%
90% offered a salary of more than £22,500 £22,500 £24,000
10% offered a salary of more than £57,500 £52,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Northamptonshire

2nd Line Support
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Northamptonshire region.

2nd Line Support Salary Trend in Northamptonshire

2nd Line Support
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Northamptonshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -19 9 £23,000 -2.12%
Wellingborough - 4 £27,500 - 1
Kettering - 3 £22,000 -
2nd Line Support
East Midlands

2nd Line Support
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 19 December 2014, IT jobs across the Northamptonshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 32 (69.57%) Windows
2 28 (60.87%) Microsoft
3 20 (43.48%) MS Excel
3 20 (43.48%) TCP/IP
4 17 (36.96%) Active Directory
5 14 (30.43%) ITIL
6 13 (28.26%) Windows Server 2008
7 12 (26.09%) MS Exchange
8 11 (23.91%) SQL
8 11 (23.91%) SQL Server
8 11 (23.91%) MS Office
9 10 (21.74%) SLA
10 9 (19.57%) LAN
10 9 (19.57%) WAN
11 8 (17.39%) DNS
11 8 (17.39%) Windows XP
12 7 (15.22%) Windows Server 2003
12 7 (15.22%) Windows 7
12 7 (15.22%) Microsoft Certification
12 7 (15.22%) Degree
13 6 (13.04%) MCP
13 6 (13.04%) MCSE
13 6 (13.04%) VMware
13 6 (13.04%) Citrix
14 5 (10.87%) Windows Vista
14 5 (10.87%) Firewall
14 5 (10.87%) DHCP
14 5 (10.87%) Exchange Server 2003
14 5 (10.87%) Exchange Server 2007
14 5 (10.87%) SharePoint

2nd Line Support
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 19 December 2014, IT jobs across the Northamptonshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (26.09%) MS Exchange
2 5 (10.87%) Exchange Server 2003
2 5 (10.87%) Exchange Server 2007
2 5 (10.87%) SharePoint
3 4 (8.70%) IIS
3 4 (8.70%) IBM Notes
Applications
1 20 (43.48%) MS Excel
2 11 (23.91%) MS Office
Communications & Networking
1 20 (43.48%) TCP/IP
2 9 (19.57%) LAN
2 9 (19.57%) WAN
3 8 (17.39%) DNS
4 5 (10.87%) Firewall
4 5 (10.87%) DHCP
5 4 (8.70%) PBX
6 3 (6.52%) VPN
7 2 (4.35%) IP Telephony
8 1 (2.17%) SMTP
Database & Business Intelligence
1 11 (23.91%) SQL Server
2 1 (2.17%) SQL Server 2005
General
1 5 (10.87%) Law
2 4 (8.70%) Telecoms
2 4 (8.70%) Retail
3 3 (6.52%) Legal
4 2 (4.35%) Finance
Libraries, Frameworks & Software Standards
1 4 (8.70%) .NET
2 1 (2.17%) ASP.NET
Miscellaneous
1 3 (6.52%) Enterprise Software
2 1 (2.17%) PDA
2 1 (2.17%) Computer Science
Operating Systems
1 32 (69.57%) Windows
2 13 (28.26%) Windows Server 2008
3 8 (17.39%) Windows XP
4 7 (15.22%) Windows Server 2003
4 7 (15.22%) Windows 7
5 5 (10.87%) Windows Vista
6 4 (8.70%) Windows NT
7 1 (2.17%) Windows 8
7 1 (2.17%) Windows Server 2012
Processes & Methodologies
1 14 (30.43%) ITIL
2 4 (8.70%) Coaching
3 2 (4.35%) Service Management
3 2 (4.35%) Time Management
4 1 (2.17%) Network Monitoring
4 1 (2.17%) CRM
Programming Languages
1 11 (23.91%) SQL
2 1 (2.17%) Java
Qualifications
1 7 (15.22%) Microsoft Certification
1 7 (15.22%) Degree
2 6 (13.04%) MCP
2 6 (13.04%) MCSE
3 4 (8.70%) MCSA
3 4 (8.70%) ITIL Certification
4 3 (6.52%) MCTS
4 3 (6.52%) MCITP
4 3 (6.52%) HND
5 1 (2.17%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (21.74%) SLA
System Software
1 17 (36.96%) Active Directory
2 5 (10.87%) Hyper-V
3 2 (4.35%) Terminal Services
4 1 (2.17%) VMware Infrastructure
Systems Management
1 1 (2.17%) SCOM
Vendors
1 28 (60.87%) Microsoft
2 6 (13.04%) Citrix
2 6 (13.04%) VMware
3 4 (8.70%) Lotus
4 2 (4.35%) Cisco
5 1 (2.17%) Remedy
5 1 (2.17%) Dell
Wellingborough, Northamptonshire
Latcom Ltd
Salary: From £25,000 to £30,000 per annum + Benefits
Posted: 4 days ago