The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 65 63 65
Rank change year-on-year
-2 +2
Permanent jobs requiring a 2nd Line Support 27 3 13
As % of all permanent IT jobs located in Northamptonshire 2.73% 0.49% 1.90%
As % of the Job Titles category 2.87% 0.52% 1.92%
Number of salaries quoted 27 3 13
Average salary £22,750 £23,500 £22,500
Average salary % change year-on-year
-3.19% +4.44%
90% offered a salary of more than £20,750 £23,500 £21,000
10% offered a salary of more than £25,500 £23,900 £23,000
UK excluding London average salary £25,000 £24,000 £24,000
% change year-on-year
+4.16% -
2nd Line Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
942 576 676
As % of all permanent IT jobs located in Northamptonshire 95.15% 93.66% 98.54%
Number of salaries quoted 863 528 623
Average salary £37,500 £38,600 £37,000
Average salary % change year-on-year
-2.84% +4.32%
90% offered a salary of more than £22,000 £22,500 £25,000
10% offered a salary of more than £55,000 £51,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Northamptonshire

2nd Line Support
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Northamptonshire region.

2nd Line Support Salary Trend in Northamptonshire

2nd Line Support
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Northamptonshire region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -12 22 £22,500 -4.25%
Towcester - 1 £22,500 -
2nd Line Support
East Midlands

2nd Line Support
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 30 September 2014, IT jobs across the Northamptonshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 25 (59.52%) Windows
2 21 (50.00%) Microsoft
2 21 (50.00%) MS Excel
3 16 (38.10%) ITIL
4 14 (33.33%) MS Exchange
4 14 (33.33%) TCP/IP
5 13 (30.95%) SQL
6 12 (28.57%) Windows Server 2008
7 11 (26.19%) Active Directory
8 10 (23.81%) SLA
9 9 (21.43%) SQL Server
10 8 (19.05%) LAN
10 8 (19.05%) WAN
10 8 (19.05%) Microsoft Certification
11 7 (16.67%) Degree
11 7 (16.67%) MCSE
11 7 (16.67%) MS Office
12 6 (14.29%) SharePoint
12 6 (14.29%) Windows XP
12 6 (14.29%) Windows Server 2003
13 5 (11.90%) MCSA
13 5 (11.90%) .NET
13 5 (11.90%) Exchange Server 2003
13 5 (11.90%) Exchange Server 2007
13 5 (11.90%) Retail
13 5 (11.90%) Law
13 5 (11.90%) Windows 7
14 4 (9.52%) Coaching
14 4 (9.52%) VMware
14 4 (9.52%) MCTS

2nd Line Support
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 30 September 2014, IT jobs across the Northamptonshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (33.33%) MS Exchange
2 6 (14.29%) SharePoint
3 5 (11.90%) Exchange Server 2003
3 5 (11.90%) Exchange Server 2007
4 1 (2.38%) Exchange Server 2010
Applications
1 21 (50.00%) MS Excel
2 7 (16.67%) MS Office
Communications & Networking
1 14 (33.33%) TCP/IP
2 8 (19.05%) LAN
2 8 (19.05%) WAN
3 3 (7.14%) VPN
3 3 (7.14%) DNS
4 1 (2.38%) IP Telephony
Database & Business Intelligence
1 9 (21.43%) SQL Server
2 1 (2.38%) SQL Server 2005
General
1 5 (11.90%) Law
1 5 (11.90%) Retail
2 3 (7.14%) Legal
3 2 (4.76%) Finance
Libraries, Frameworks & Software Standards
1 5 (11.90%) .NET
2 1 (2.38%) ASP.NET
Miscellaneous
1 1 (2.38%) PDA
Operating Systems
1 25 (59.52%) Windows
2 12 (28.57%) Windows Server 2008
3 6 (14.29%) Windows XP
3 6 (14.29%) Windows Server 2003
4 5 (11.90%) Windows 7
5 4 (9.52%) Windows Vista
5 4 (9.52%) Windows NT
6 1 (2.38%) UNIX
Processes & Methodologies
1 16 (38.10%) ITIL
2 4 (9.52%) Coaching
3 3 (7.14%) Service Management
4 2 (4.76%) Disaster Recovery
4 2 (4.76%) Time Management
5 1 (2.38%) Change Control
Programming Languages
1 13 (30.95%) SQL
2 3 (7.14%) Java
Qualifications
1 8 (19.05%) Microsoft Certification
2 7 (16.67%) MCSE
2 7 (16.67%) Degree
3 5 (11.90%) MCSA
4 4 (9.52%) ITIL Certification
4 4 (9.52%) MCP
4 4 (9.52%) MCTS
4 4 (9.52%) MCITP
5 3 (7.14%) HND
5 3 (7.14%) VMware Certified Professional (VCP)
6 1 (2.38%) CCNA
6 1 (2.38%) CCA
6 1 (2.38%) Citrix Certification
6 1 (2.38%) Cisco Certification
Quality Assurance & Compliance
1 10 (23.81%) SLA
System Software
1 11 (26.19%) Active Directory
2 3 (7.14%) VMware Infrastructure
2 3 (7.14%) Hyper-V
3 1 (2.38%) XenApp
3 1 (2.38%) XenDesktop
Systems Management
1 2 (4.76%) SCOM
Vendors
1 21 (50.00%) Microsoft
2 4 (9.52%) VMware
3 2 (4.76%) Dell
3 2 (4.76%) Citrix
3 2 (4.76%) Remedy
4 1 (2.38%) Cisco
Northamptonshire
Stafford-Sharp Associates
Salary: From £20,000 to £24,000 per annum
Posted: 6 days ago
Northamptonshire
NFP Group Ltd
Salary: £22000 - £28000 per annum
Posted: 7 days ago
Northamptonshire
OCC Computer personnel
Salary: 22000-25000 Per Annum Competitive Basic with Excellent benefits!
Posted: 21 days ago