The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Second Line Support
Rank 71 69 69
Rank change year-on-year
-2 0
Permanent jobs requiring a 2nd Line Support 19 16 5
As % of all permanent IT jobs located in Northamptonshire 2.12% 1.73% 0.77%
As % of the Job Titles category 2.21% 1.86% 0.80%
Number of salaries quoted 19 13 5
Average salary £23,500 £23,500 £22,000
Average salary % change year-on-year
- +6.81%
90% offered a salary of more than £21,500 £22,300 £20,700
10% offered a salary of more than £30,200 £31,100 £25,000
UK excluding London average salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
2nd Line Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
860 860 622
As % of all permanent IT jobs located in Northamptonshire 95.77% 92.87% 95.25%
Number of salaries quoted 745 752 519
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £23,500 £24,500 £21,750
10% offered a salary of more than £57,500 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Northamptonshire

2nd Line Support
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Northamptonshire region.

2nd Line Support Salary Trend in Northamptonshire

2nd Line Support
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Northamptonshire region over the 3 months to 28 April 2015.

2nd Line Support Salary Histogram in Northamptonshire

2nd Line Support
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Northamptonshire region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -6 12 £23,500 - 1
2nd Line Support
East Midlands

2nd Line Support
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 28 April 2015, IT jobs across the Northamptonshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 25 (64.10%) Windows
2 23 (58.97%) Microsoft
3 20 (51.28%) Active Directory
4 15 (38.46%) TCP/IP
5 14 (35.90%) MS Office
6 13 (33.33%) ITIL
7 11 (28.21%) Citrix
8 9 (23.08%) MCP
8 9 (23.08%) SQL
9 8 (20.51%) Windows Server 2008
9 8 (20.51%) VMware
9 8 (20.51%) MS Excel
10 7 (17.95%) SLA
10 7 (17.95%) Windows XP
10 7 (17.95%) Retail
10 7 (17.95%) Hyper-V
11 6 (15.38%) Windows 7
11 6 (15.38%) Microsoft Certification
11 6 (15.38%) Windows Server 2003
11 6 (15.38%) MS Exchange
12 5 (12.82%) DHCP
12 5 (12.82%) Cisco
12 5 (12.82%) IP Telephony
12 5 (12.82%) DNS
12 5 (12.82%) Service Delivery
12 5 (12.82%) Disaster Recovery
12 5 (12.82%) Firewall
13 4 (10.26%) hybris
13 4 (10.26%) Mentoring
13 4 (10.26%) Telecoms

2nd Line Support
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 28 April 2015, IT jobs across the Northamptonshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (15.38%) MS Exchange
2 4 (10.26%) IBM Notes
3 3 (7.69%) IIS
4 2 (5.13%) Apache Solr
4 2 (5.13%) Apache
4 2 (5.13%) Tomcat
5 1 (2.56%) SharePoint
5 1 (2.56%) Exchange Server 2003
5 1 (2.56%) Exchange Server 2007
Applications
1 14 (35.90%) MS Office
2 8 (20.51%) MS Excel
Cloud Services
1 1 (2.56%) Microsoft Azure
Communications & Networking
1 15 (38.46%) TCP/IP
2 5 (12.82%) DNS
2 5 (12.82%) DHCP
2 5 (12.82%) Firewall
2 5 (12.82%) IP Telephony
3 4 (10.26%) PBX
4 3 (7.69%) WAN
4 3 (7.69%) LAN
5 1 (2.56%) SMTP
5 1 (2.56%) SAN
5 1 (2.56%) VPN
Database & Business Intelligence
1 4 (10.26%) SQL Server
2 2 (5.13%) Relational Database
2 2 (5.13%) MySQL
Development Applications
1 2 (5.13%) Eclipse
General
1 7 (17.95%) Retail
2 4 (10.26%) Telecoms
3 1 (2.56%) Law
3 1 (2.56%) Games
Libraries, Frameworks & Software Standards
1 4 (10.26%) .NET
2 2 (5.13%) Servlets
Miscellaneous
1 3 (7.69%) Enterprise Software
2 2 (5.13%) PDA
2 2 (5.13%) Computer Science
3 1 (2.56%) Video Conferencing
3 1 (2.56%) iPhone
3 1 (2.56%) Blackberry
3 1 (2.56%) Smartphone
Operating Systems
1 25 (64.10%) Windows
2 8 (20.51%) Windows Server 2008
3 7 (17.95%) Windows XP
4 6 (15.38%) Windows Server 2003
4 6 (15.38%) Windows 7
5 3 (7.69%) Linux
6 2 (5.13%) CentOS
6 2 (5.13%) Windows 8
7 1 (2.56%) Windows Server 2012
7 1 (2.56%) Windows NT
7 1 (2.56%) Windows Vista
7 1 (2.56%) Android
Processes & Methodologies
1 13 (33.33%) ITIL
2 5 (12.82%) Service Delivery
2 5 (12.82%) Disaster Recovery
3 4 (10.26%) Mentoring
4 3 (7.69%) Service Management
4 3 (7.69%) Time Management
5 2 (5.13%) E-Commerce
6 1 (2.56%) Network Monitoring
6 1 (2.56%) Software Testing
6 1 (2.56%) User Acceptance Testing
Programming Languages
1 9 (23.08%) SQL
2 4 (10.26%) Java
Qualifications
1 9 (23.08%) MCP
2 6 (15.38%) Microsoft Certification
3 4 (10.26%) MCSA
4 2 (5.13%) CCNA
4 2 (5.13%) Cisco Certification
4 2 (5.13%) MCSE
4 2 (5.13%) ITIL Certification
4 2 (5.13%) MCDST
4 2 (5.13%) Degree
5 1 (2.56%) A+ Certification
Quality Assurance & Compliance
1 7 (17.95%) SLA
System Software
1 20 (51.28%) Active Directory
2 7 (17.95%) Hyper-V
3 2 (5.13%) Terminal Services
4 1 (2.56%) XenApp
4 1 (2.56%) XenServer
Vendors
1 23 (58.97%) Microsoft
2 11 (28.21%) Citrix
3 8 (20.51%) VMware
4 5 (12.82%) Cisco
5 4 (10.26%) hybris
5 4 (10.26%) Lotus
6 2 (5.13%) Red Hat
Northampton, Northamptonshire
Searchability
Salary: £28000 per annum
Posted: 4 days ago
Northamptonshire
Global Technology Solutions Ltd
Salary: £22000 - £25000 per annum
Posted: 6 days ago