The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Services Manager
Rank 47 55 -
Rank change year-on-year
+8 -
Permanent jobs requiring a Service Manager 17 4 0
As % of all permanent IT jobs located in Northampton 3.01% 0.81% -
As % of the Job Titles category 3.28% 0.84% -
Number of salaries quoted 17 4 0
Average salary £45,000 £50,000 -
Average salary % change year-on-year
-10.00% -
UK excluding London average salary £47,500 £50,000 £45,000
% change year-on-year
-5.00% +11.11%
Service Manager
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
518 476 434
As % of all permanent IT jobs located in Northampton 91.84% 96.75% 95.59%
Number of salaries quoted 495 422 396
Average salary £40,000 £35,000 £38,500
Average salary % change year-on-year
+14.28% -9.09%
90% offered a salary of more than £24,000 £23,500 £27,500
10% offered a salary of more than £60,000 £51,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Northampton

Service Manager
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Northampton region.

Service Manager Salary Trend in Northampton

Service Manager
Top 30 Related IT Skills in Northampton

For the 6 months to 28 January 2015, IT jobs across the Northampton region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 18 (90.00%) ITIL
2 15 (75.00%) Service Delivery
3 10 (50.00%) Retail
3 10 (50.00%) Windows
4 8 (40.00%) SLA
5 7 (35.00%) MS Office
5 7 (35.00%) MS Exchange
5 7 (35.00%) TCP/IP
5 7 (35.00%) ITIL V3
6 4 (20.00%) Coaching
6 4 (20.00%) Analytical Skills
6 4 (20.00%) Degree
6 4 (20.00%) Stakeholder Management
7 3 (15.00%) MCITP
7 3 (15.00%) Service Management
7 3 (15.00%) SharePoint
7 3 (15.00%) MCP
7 3 (15.00%) MCSE
7 3 (15.00%) MCSA
7 3 (15.00%) Microsoft
7 3 (15.00%) Active Directory
7 3 (15.00%) Microsoft Certification
7 3 (15.00%) Intranet
7 3 (15.00%) Internet
7 3 (15.00%) Extranet
7 3 (15.00%) Data Analysis
7 3 (15.00%) Lync
7 3 (15.00%) People Management
7 3 (15.00%) Mentoring
7 3 (15.00%) Office 365

Service Manager
Top Related IT Skills in Northampton by Category

For the 6 months to 28 January 2015, IT jobs across the Northampton region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (35.00%) MS Exchange
2 3 (15.00%) SharePoint
2 3 (15.00%) Lync
3 1 (5.00%) CMS
Applications
1 7 (35.00%) MS Office
2 2 (10.00%) MS Excel
Cloud Services
1 3 (15.00%) Office 365
Communications & Networking
1 7 (35.00%) TCP/IP
2 3 (15.00%) Intranet
2 3 (15.00%) Internet
2 3 (15.00%) Extranet
General
1 10 (50.00%) Retail
2 2 (10.00%) Finance
Miscellaneous
1 4 (20.00%) Analytical Skills
2 1 (5.00%) EPoS
2 1 (5.00%) FMCG
Operating Systems
1 10 (50.00%) Windows
Processes & Methodologies
1 18 (90.00%) ITIL
2 15 (75.00%) Service Delivery
3 7 (35.00%) ITIL V3
4 4 (20.00%) Coaching
4 4 (20.00%) Stakeholder Management
5 3 (15.00%) Data Analysis
5 3 (15.00%) People Management
5 3 (15.00%) Service Management
5 3 (15.00%) Mentoring
6 2 (10.00%) Release Management
6 2 (10.00%) Customer Insight
6 2 (10.00%) Change Management
6 2 (10.00%) PRINCE2
6 2 (10.00%) Project Management
7 1 (5.00%) Resource Management
7 1 (5.00%) Matrix Management
7 1 (5.00%) TOGAF
7 1 (5.00%) Service Desk Management
7 1 (5.00%) Performance Monitoring
Qualifications
1 4 (20.00%) Degree
2 3 (15.00%) MCP
2 3 (15.00%) MCSE
2 3 (15.00%) MCSA
2 3 (15.00%) Microsoft Certification
2 3 (15.00%) MCITP
Quality Assurance & Compliance
1 8 (40.00%) SLA
System Software
1 3 (15.00%) Active Directory
Vendors
1 3 (15.00%) Microsoft
2 1 (5.00%) Avaya