Customer Service Jobs in Northwich

Customer Service
Cheshire > Northwich

The following table provides summary statistics for permanent job vacancies advertised in Northwich with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 8 9 1
Rank change year-on-year +1 -8 -
Permanent jobs citing Customer Service 8 3 9
As % of all permanent jobs advertised in Northwich 10.81% 15.00% 75.00%
As % of the Processes & Methodologies category 17.39% 18.75% 75.00%
Number of salaries quoted 8 3 0
10th Percentile £32,000 - -
25th Percentile £32,938 - -
Median annual salary (50th Percentile) £37,500 £21,000 -
Median % change year-on-year +78.57% - -
75th Percentile £38,750 - -
90th Percentile - - -
Cheshire median annual salary £25,500 £26,590 £30,000
% change year-on-year -4.10% -11.37% -33.33%

All Process and Methodology Skills
Northwich

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northwich with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 46 16 12
As % of all permanent jobs advertised in Northwich 62.16% 80.00% 100.00%
Number of salaries quoted 41 15 3
10th Percentile £26,250 £21,000 £43,000
25th Percentile £27,500 £21,500 £45,625
Median annual salary (50th Percentile) £37,500 £37,500 £50,000
Median % change year-on-year - -25.00% +3.09%
75th Percentile £51,250 £47,500 -
90th Percentile £55,000 £77,500 -
Cheshire median annual salary £47,500 £48,750 £47,500
% change year-on-year -2.56% +2.63% +5.56%

Customer Service
Job Vacancy Trend in Northwich

Job postings citing Customer Service as a proportion of all IT jobs advertised in Northwich.

Job vacancy trend for Customer Service in Northwich

Customer Service
Salary Trend in Northwich

3-month moving average salary quoted in jobs citing Customer Service in Northwich.

Salary trend for Customer Service in Northwich

Customer Service
Co-occurring Skills and Capabilities in Northwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (25.00%) Microsoft Office
Cloud Services
1 5 (62.50%) Azure
2 3 (37.50%) Microsoft 365
3 1 (12.50%) AWS
Communications & Networking
1 5 (62.50%) DHCP
1 5 (62.50%) DNS
1 5 (62.50%) Firewall
1 5 (62.50%) LAN
1 5 (62.50%) TCP/IP
1 5 (62.50%) WAN
2 2 (25.00%) Internet
General
1 6 (75.00%) Social Skills
2 2 (25.00%) Billing
2 2 (25.00%) Law
Job Titles
1 5 (62.50%) Senior
1 5 (62.50%) Senior Technical Engineer
1 5 (62.50%) Technical Engineer
2 2 (25.00%) Desktop Engineer
2 2 (25.00%) Desktop Support
2 2 (25.00%) Desktop Support Engineer
2 2 (25.00%) Support Engineer
3 1 (12.50%) 2nd Line Support
3 1 (12.50%) 2nd Line Support Analyst
3 1 (12.50%) Analyst
3 1 (12.50%) Digital Analyst
Miscellaneous
1 2 (25.00%) Fat Client
1 2 (25.00%) Thin Client
1 2 (25.00%) Video Conferencing
2 1 (12.50%) CMDB
Operating Systems
1 5 (62.50%) VMS
2 2 (25.00%) Windows
Processes & Methodologies
1 6 (75.00%) Cybersecurity
1 6 (75.00%) Problem-Solving
2 5 (62.50%) Business Continuity
2 5 (62.50%) IT Audit
3 2 (25.00%) ITSM
3 2 (25.00%) Service Management
3 2 (25.00%) Statistics
4 1 (12.50%) ITIL
Qualifications
1 7 (87.50%) Microsoft Certification
2 5 (62.50%) Degree
System Software
1 7 (87.50%) Active Directory
2 5 (62.50%) Hyper-V
3 2 (25.00%) Terminal Services
Systems Management
1 2 (25.00%) Microsoft Intune
Vendors
1 7 (87.50%) Microsoft
2 5 (62.50%) VMware
3 2 (25.00%) Citrix