The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 106 105 114
Rank change year-on-year
-1 +9
Permanent jobs requiring a Technical Support 11 10 13
As % of all permanent IT jobs located in Oxfordshire 0.78% 0.65% 0.66%
As % of the Job Titles category 0.81% 0.67% 0.71%
Number of salaries quoted 10 9 13
Average salary £25,000 £35,000 £25,000
Average salary % change year-on-year
-28.57% +40.00%
90% offered a salary of more than £23,207 £19,500 £22,686
10% offered a salary of more than £33,250 £36,000 £42,500
UK excluding London average salary £32,500 £30,000 £30,000
% change year-on-year
+8.33% -
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1365 1500 1840
As % of all permanent IT jobs located in Oxfordshire 96.47% 97.72% 93.73%
Number of salaries quoted 1165 1267 1688
Average salary £37,500 £40,000 £40,000
Average salary % change year-on-year
-6.25% -
90% offered a salary of more than £24,000 £27,500 £29,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Oxfordshire

Technical Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Oxfordshire region.

Technical Support Salary Trend in Oxfordshire

Technical Support
Salary Histogram in Oxfordshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Oxfordshire region over the 3 months to 30 January 2015.

Technical Support Salary Histogram in Oxfordshire

Technical Support
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Oxfordshire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford -14 2 £36,250 +3.57%
Abingdon - 1 £32,500 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 30 January 2015, IT jobs across the Oxfordshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 20 (44.44%) Windows
2 18 (40.00%) Windows Server 2008
3 15 (33.33%) TCP/IP
3 15 (33.33%) Service Delivery
4 14 (31.11%) SQL
5 13 (28.89%) DNS
6 12 (26.67%) ITIL
7 11 (24.44%) SLA
7 11 (24.44%) ITIL Certification
7 11 (24.44%) VMware
7 11 (24.44%) Numerical Analysis
7 11 (24.44%) Windows Server 2012
7 11 (24.44%) Line Management
8 10 (22.22%) Windows Server 2003
8 10 (22.22%) Microsoft
8 10 (22.22%) SQL Server
9 9 (20.00%) IIS
9 9 (20.00%) MS Excel
9 9 (20.00%) Analytical Skills
10 8 (17.78%) Retail
10 8 (17.78%) MS Office
10 8 (17.78%) Active Directory
10 8 (17.78%) DHCP
11 7 (15.56%) Finance
12 6 (13.33%) Firewall
12 6 (13.33%) EPoS
13 5 (11.11%) Wi-Fi
13 5 (11.11%) Wireless
13 5 (11.11%) FTP
13 5 (11.11%) VPN

Technical Support
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 30 January 2015, IT jobs across the Oxfordshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (20.00%) IIS
2 3 (6.67%) SharePoint
3 1 (2.22%) MS Exchange
3 1 (2.22%) Exchange Server 2013
3 1 (2.22%) Lync
Applications
1 9 (20.00%) MS Excel
2 8 (17.78%) MS Office
Business Applications
1 2 (4.44%) BPCS
2 1 (2.22%) Dynamics NAV
2 1 (2.22%) Dynamics CRM
Cloud Services
1 1 (2.22%) Office 365
Communications & Networking
1 15 (33.33%) TCP/IP
2 13 (28.89%) DNS
3 8 (17.78%) DHCP
4 6 (13.33%) Firewall
5 5 (11.11%) Wi-Fi
5 5 (11.11%) Wireless
5 5 (11.11%) FTP
5 5 (11.11%) VPN
5 5 (11.11%) LAN
6 4 (8.89%) WLAN
6 4 (8.89%) HTTP
6 4 (8.89%) SAN
6 4 (8.89%) GPRS
7 3 (6.67%) Intranet
8 2 (4.44%) VoIP
Database & Business Intelligence
1 10 (22.22%) SQL Server
2 5 (11.11%) SQL Server 2005
3 4 (8.89%) Big Data
4 2 (4.44%) Data Warehouse
5 1 (2.22%) SQL Server 2012
General
1 8 (17.78%) Retail
2 7 (15.56%) Finance
3 1 (2.22%) German Language
Libraries, Frameworks & Software Standards
1 5 (11.11%) .NET
2 1 (2.22%) HTML
Miscellaneous
1 9 (20.00%) Analytical Skills
2 6 (13.33%) EPoS
3 5 (11.11%) Social Media
4 4 (8.89%) Visualisation
5 2 (4.44%) Mobile Computing
5 2 (4.44%) Client/Server
5 2 (4.44%) Management Information System
5 2 (4.44%) Blackberry
Operating Systems
1 20 (44.44%) Windows
2 18 (40.00%) Windows Server 2008
3 11 (24.44%) Windows Server 2012
4 10 (22.22%) Windows Server 2003
5 4 (8.89%) Windows Mobile
5 4 (8.89%) Windows XP
6 2 (4.44%) Windows Vista
6 2 (4.44%) Windows 8
6 2 (4.44%) Linux
6 2 (4.44%) Mac OS X
Processes & Methodologies
1 15 (33.33%) Service Delivery
2 12 (26.67%) ITIL
3 11 (24.44%) Numerical Analysis
3 11 (24.44%) Line Management
4 5 (11.11%) Root Cause Analysis
5 4 (8.89%) Time Management
5 4 (8.89%) Project Management
6 3 (6.67%) ERP
7 2 (4.44%) SWOT Analysis
7 2 (4.44%) People Management
7 2 (4.44%) Analytics
7 2 (4.44%) CRM
8 1 (2.22%) Incident Management
Programming Languages
1 14 (31.11%) SQL
2 1 (2.22%) VBScript
Qualifications
1 11 (24.44%) ITIL Certification
2 2 (4.44%) Degree
3 1 (2.22%) Network+ Certification
3 1 (2.22%) Microsoft Certification
3 1 (2.22%) SC Cleared
3 1 (2.22%) Security Cleared
Quality Assurance & Compliance
1 11 (24.44%) SLA
2 2 (4.44%) ISO 9001
System Software
1 8 (17.78%) Active Directory
2 2 (4.44%) Hyper-V
3 1 (2.22%) VMware Infrastructure
Vendors
1 11 (24.44%) VMware
2 10 (22.22%) Microsoft
3 5 (11.11%) Citrix
4 3 (6.67%) Apple
5 2 (4.44%) Dell
5 2 (4.44%) Cisco
5 2 (4.44%) CommVault
6 1 (2.22%) Avaya
Didcot, Oxfordshire
Research Councils UK
Posted: Yesterday
Oxfordshire
Computer Futures
Salary: £24000 - £26000 per annum + competitive
Posted: 3 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £22,000 per annum
Posted: 4 days ago
Oxfordshire
Harvey Nash plc
Salary: £18000 - £22000 per annum + Great Benefits
Posted: 5 days ago