The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Oxfordshire region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 113 89 91
Rank change year-on-year
-24 +2
Permanent jobs requiring a Technical Support 9 19 15
As % of all permanent IT jobs located in Oxfordshire 0.491% 1.291% 0.926%
As % of the Job Titles category 0.521% 1.326% 0.968%
Number of salaries quoted 9 19 14
Average salary £22,500 £35,000 £24,500
Average salary % change year-on-year
-35.71% +42.85%
90% offered a salary of more than £18,400 £22,500 £20,950
10% offered a salary of more than £36,800 £35,000 £35,850
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1727 1433 1550
As % of all permanent IT jobs located in Oxfordshire 94.22% 97.35% 95.68%
Number of salaries quoted 1506 1280 1397
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £24,000 £26,000 £25,000
10% offered a salary of more than £57,500 £57,500 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
South East

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

Oxfordshire Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Oxfordshire region.

Oxfordshire Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the Oxfordshire region over the 3 months to 17 May 2013.

Oxfordshire Technical Support Salary Histogram

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Oxfordshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Oxford -17 4 £36,000 +50.00%
Eynsham - 2 £20,000 -
Banbury - 1 £18,000 -
Kidlington - 1 £22,500 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Oxfordshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 14 (58.33%) Microsoft
2 13 (54.17%) Windows
3 8 (33.33%) SQL Server
3 8 (33.33%) MS Office
4 7 (29.17%) SQL
5 6 (25.00%) VMware Infrastructure
5 6 (25.00%) VMware
6 5 (20.83%) Degree
6 5 (20.83%) Active Directory
6 5 (20.83%) TCP/IP
7 4 (16.67%) CCNA
7 4 (16.67%) Cisco Certification
7 4 (16.67%) .NET
7 4 (16.67%) XML
7 4 (16.67%) ITIL
7 4 (16.67%) Visual Studio
7 4 (16.67%) ASP.NET
7 4 (16.67%) CSS
7 4 (16.67%) C#
7 4 (16.67%) HTML
7 4 (16.67%) JavaScript
7 4 (16.67%) Computer Science
7 4 (16.67%) Advertising
7 4 (16.67%) Team Foundation Server
8 3 (12.50%) Windows Azure
8 3 (12.50%) Capacity Planning
8 3 (12.50%) Hyper-V
8 3 (12.50%) Service Management
8 3 (12.50%) Firewall
8 3 (12.50%) Security Management

Technical Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Oxfordshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (16.67%) HTML
1 4 (16.67%) .NET
1 4 (16.67%) ASP.NET
1 4 (16.67%) CSS
1 4 (16.67%) XML
2 3 (12.50%) Web Services
Application Platforms
1 3 (12.50%) SharePoint
1 3 (12.50%) MS Exchange
1 3 (12.50%) Windows Azure
Applications
1 8 (33.33%) MS Office
2 3 (12.50%) MS Excel
Communications & Networking
1 5 (20.83%) TCP/IP
2 3 (12.50%) Firewall
3 1 (4.167%) DNS
3 1 (4.167%) LDAP
3 1 (4.167%) DHCP
Database & Business Intelligence
1 8 (33.33%) SQL Server
2 3 (12.50%) Microsoft Analysis Services
Development Applications
1 4 (16.67%) Visual Studio
1 4 (16.67%) Team Foundation Server
General
1 4 (16.67%) Advertising
2 2 (8.333%) Electronics
Miscellaneous
1 4 (16.67%) Computer Science
Operating Systems
1 13 (54.17%) Windows
2 3 (12.50%) Windows NT
2 3 (12.50%) Windows XP
2 3 (12.50%) Windows Vista
3 2 (8.333%) Windows Server 2008
4 1 (4.167%) UNIX
4 1 (4.167%) Windows Server 2003
4 1 (4.167%) Linux
Processes & Methodologies
1 4 (16.67%) ITIL
2 3 (12.50%) SOA
2 3 (12.50%) MOF
2 3 (12.50%) Project Management
2 3 (12.50%) Service Management
2 3 (12.50%) Security Management
2 3 (12.50%) Web Development
2 3 (12.50%) Release Management
2 3 (12.50%) User Acceptance Testing
2 3 (12.50%) Capacity Planning
3 1 (4.167%) Network Management
3 1 (4.167%) Data Entry
Programming Languages
1 7 (29.17%) SQL
2 4 (16.67%) C#
2 4 (16.67%) JavaScript
3 1 (4.167%) PHP
Qualifications
1 5 (20.83%) Degree
2 4 (16.67%) CCNA
2 4 (16.67%) Cisco Certification
3 3 (12.50%) Microsoft Certification
3 3 (12.50%) MCDST
3 3 (12.50%) MCP
4 2 (8.333%) HNC
Quality Assurance & Compliance
1 2 (8.333%) SLA
System Software
1 6 (25.00%) VMware Infrastructure
2 5 (20.83%) Active Directory
3 3 (12.50%) Hyper-V
Vendors
1 14 (58.33%) Microsoft
2 6 (25.00%) VMware
3 2 (8.333%) Citrix
4 1 (4.167%) Apple
4 1 (4.167%) Cisco
Abingdon, Oxfordshire
Responsible for ensuring the quality and continuity of support services, and the implementation of customer requested changes across the full range of Internet Hosting Group's portfolio of...
RM Education
Salary: £24000 - £26000 per annum + bonus, pension
Posted: 9 May 2013