The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 90 98 114
Rank change year-on-year
+8 +16
Permanent jobs requiring a Technical Support 25 23 7
As % of all permanent IT jobs located in Oxfordshire 1.65% 1.38% 0.43%
As % of the Job Titles category 1.73% 1.43% 0.44%
Number of salaries quoted 22 22 6
Average salary £36,000 £28,000 £27,500
Average salary % change year-on-year
+28.57% +1.81%
90% offered a salary of more than £18,725 £24,050 £23,100
10% offered a salary of more than £40,000 £35,000 £31,750
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1449 1613 1577
As % of all permanent IT jobs located in Oxfordshire 95.77% 96.59% 96.33%
Number of salaries quoted 1234 1410 1445
Average salary £40,000 £38,500 £39,000
Average salary % change year-on-year
+3.89% -1.28%
90% offered a salary of more than £24,500 £25,000 £26,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Oxfordshire

Technical Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Oxfordshire region.

Technical Support Salary Trend in Oxfordshire

Technical Support
Salary Histogram in Oxfordshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Oxfordshire region over the 3 months to 19 September 2014.

Technical Support Salary Histogram in Oxfordshire

Technical Support
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Oxfordshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Abingdon -2 14 £36,000 - 3
Oxford -8 4 £38,750 +23.01% 1
Banbury - 2 £18,500 -
Kidlington - 1 £20,750 - 1
Thame - 1 £22,500 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 19 September 2014, IT jobs across the Oxfordshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 21 (43.75%) SQL Server
2 20 (41.67%) Windows
3 19 (39.58%) SQL
4 16 (33.33%) Microsoft
4 16 (33.33%) Service Delivery
5 13 (27.08%) Windows Server 2008
5 13 (27.08%) SLA
6 12 (25.00%) ITIL Certification
6 12 (25.00%) ITIL
6 12 (25.00%) Finance
6 12 (25.00%) Numerical Analysis
6 12 (25.00%) Line Management
7 11 (22.92%) Active Directory
8 9 (18.75%) Windows 7
8 9 (18.75%) VMware
9 6 (12.50%) Firewall
9 6 (12.50%) Windows Server 2003
9 6 (12.50%) Citrix
9 6 (12.50%) MS Office
9 6 (12.50%) MS Excel
9 6 (12.50%) MS Exchange
10 5 (10.42%) MCSE
10 5 (10.42%) Microsoft Certification
10 5 (10.42%) TCP/IP
10 5 (10.42%) DNS
10 5 (10.42%) Project Management
10 5 (10.42%) SAN
10 5 (10.42%) Wireless
10 5 (10.42%) SQL Server 2012
10 5 (10.42%) SQL Server 2008

Technical Support
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 19 September 2014, IT jobs across the Oxfordshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (12.50%) MS Exchange
2 4 (8.33%) IIS
3 3 (6.25%) SharePoint
4 2 (4.17%) Exchange Server 2010
5 1 (2.08%) Exchange Server 2013
5 1 (2.08%) IBM Notes
5 1 (2.08%) BizTalk Server
5 1 (2.08%) Lync
Applications
1 6 (12.50%) MS Office
1 6 (12.50%) MS Excel
Business Applications
1 1 (2.08%) Dynamics NAV
1 1 (2.08%) Dynamics CRM
Cloud Services
1 1 (2.08%) Google Apps
1 1 (2.08%) Office 365
Communications & Networking
1 6 (12.50%) Firewall
2 5 (10.42%) Wireless
2 5 (10.42%) TCP/IP
2 5 (10.42%) DNS
2 5 (10.42%) SAN
3 4 (8.33%) Internet
3 4 (8.33%) VPN
3 4 (8.33%) GPRS
3 4 (8.33%) WLAN
3 4 (8.33%) WAN
3 4 (8.33%) HTTP
4 2 (4.17%) IPsec
4 2 (4.17%) NAS
4 2 (4.17%) NetScaler
4 2 (4.17%) LAN
5 1 (2.08%) DHCP
Database & Business Intelligence
1 21 (43.75%) SQL Server
2 5 (10.42%) SQL Server 2008
2 5 (10.42%) SQL Server 2012
3 4 (8.33%) Big Data
4 3 (6.25%) SQL Server 2005
5 2 (4.17%) Data Warehouse
6 1 (2.08%) SQL Server 2000
General
1 12 (25.00%) Finance
2 3 (6.25%) Local Government
3 2 (4.17%) Law
4 1 (2.08%) Advertising
4 1 (2.08%) Retail
Libraries, Frameworks & Software Standards
1 4 (8.33%) .NET
Miscellaneous
1 4 (8.33%) Visualisation
2 2 (4.17%) iPad
2 2 (4.17%) Mobile Computing
2 2 (4.17%) Analytical Skills
2 2 (4.17%) Management Information System
3 1 (2.08%) Smartphone
3 1 (2.08%) Computer Science
Operating Systems
1 20 (41.67%) Windows
2 13 (27.08%) Windows Server 2008
3 9 (18.75%) Windows 7
4 6 (12.50%) Windows Server 2003
5 4 (8.33%) Windows Mobile
5 4 (8.33%) Windows Server 2012
6 1 (2.08%) Windows 8
Processes & Methodologies
1 16 (33.33%) Service Delivery
2 12 (25.00%) ITIL
2 12 (25.00%) Numerical Analysis
2 12 (25.00%) Line Management
3 5 (10.42%) Project Management
4 4 (8.33%) Workflow
5 2 (4.17%) Problem Management
5 2 (4.17%) Time Management
5 2 (4.17%) Analytics
5 2 (4.17%) Disaster Recovery
5 2 (4.17%) Data Security
6 1 (2.08%) Security Management
6 1 (2.08%) CRM
6 1 (2.08%) ERP
6 1 (2.08%) Business Intelligence
6 1 (2.08%) Web Design
Programming Languages
1 19 (39.58%) SQL
Qualifications
1 12 (25.00%) ITIL Certification
2 5 (10.42%) MCSE
2 5 (10.42%) Microsoft Certification
3 3 (6.25%) MCP
4 2 (4.17%) VMware Certified Professional (VCP)
4 2 (4.17%) MCTS
4 2 (4.17%) MCITP
4 2 (4.17%) Degree
Quality Assurance & Compliance
1 13 (27.08%) SLA
2 4 (8.33%) QA
3 1 (2.08%) ISO 9001
System Software
1 11 (22.92%) Active Directory
2 4 (8.33%) Hyper-V
3 3 (6.25%) VMware Infrastructure
4 2 (4.17%) XenApp
4 2 (4.17%) XenDesktop
4 2 (4.17%) vSphere
4 2 (4.17%) VMware ESXi
Vendors
1 16 (33.33%) Microsoft
2 9 (18.75%) VMware
3 6 (12.50%) Citrix
4 2 (4.17%) Cisco
4 2 (4.17%) Apple
5 1 (2.08%) Google
5 1 (2.08%) Avaya
5 1 (2.08%) Lotus
Abingdon, Oxfordshire
RM Education
Salary: £35k - £45k per annum + 5% bonus
Posted: 2 days ago
Abingdon, Oxfordshire
RM Education
Salary: £35000 - £45000 per annum + 5% bonus
Posted: 2 days ago
Abingdon, Oxfordshire
RM Education
Salary: £32000 - £40000 per annum + 5% bonus
Posted: 11 days ago
Kidlington, near Oxford
Reed Technology - UK Posting Account
Salary: £18000 - £23500 per annum
Posted: 14 days ago