The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 93 93 105
Rank change year-on-year
0 +12
Permanent jobs requiring a Technical Support 24 22 12
As % of all permanent IT jobs located in Oxfordshire 1.59% 1.28% 0.75%
As % of the Job Titles category 1.65% 1.32% 0.78%
Number of salaries quoted 18 22 11
Average salary £32,000 £34,000 £32,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £22,500 £24,600 £24,200
10% offered a salary of more than £43,000 £40,000 £42,500
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1455 1669 1537
As % of all permanent IT jobs located in Oxfordshire 96.29% 97.20% 96.42%
Number of salaries quoted 1249 1476 1402
Average salary £38,500 £40,000 £37,500
Average salary % change year-on-year
-3.75% +6.66%
90% offered a salary of more than £24,000 £25,000 £26,000
10% offered a salary of more than £60,000 £55,000 £55,750
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Oxfordshire

Technical Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Oxfordshire region.

Technical Support Salary Trend in Oxfordshire

Technical Support
Salary Histogram in Oxfordshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Oxfordshire region over the 3 months to 27 August 2014.

Technical Support Salary Histogram in Oxfordshire

Technical Support
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Oxfordshire region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Abingdon - 10 £36,000 - 4
Oxford -3 6 £27,500 -21.42% 1
Banbury - 5 £22,500 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 27 August 2014, IT jobs across the Oxfordshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 35 (60.34%) SQL Server
2 31 (53.45%) SQL
2 31 (53.45%) Microsoft
3 24 (41.38%) Windows
4 17 (29.31%) MS Excel
4 17 (29.31%) Active Directory
5 13 (22.41%) Windows 7
6 12 (20.69%) .NET
6 12 (20.69%) MS Office
6 12 (20.69%) Service Delivery
7 11 (18.97%) SLA
7 11 (18.97%) Windows Server 2008
7 11 (18.97%) Finance
8 10 (17.24%) SQL Server 2008
8 10 (17.24%) MS Exchange
8 10 (17.24%) SQL Server 2012
9 9 (15.52%) Microsoft Certification
9 9 (15.52%) MCSE
10 7 (12.07%) VMware
10 7 (12.07%) Numerical Analysis
10 7 (12.07%) SharePoint
10 7 (12.07%) ITIL
10 7 (12.07%) ITIL Certification
10 7 (12.07%) TCP/IP
11 6 (10.34%) Firewall
11 6 (10.34%) Telecoms
11 6 (10.34%) Apple
11 6 (10.34%) Windows Server 2003
11 6 (10.34%) Cisco
11 6 (10.34%) IIS

Technical Support
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 27 August 2014, IT jobs across the Oxfordshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (17.24%) MS Exchange
2 7 (12.07%) SharePoint
3 6 (10.34%) IIS
4 5 (8.62%) Exchange Server 2013
5 4 (6.90%) Exchange Server 2007
6 2 (3.45%) Exchange Server 2010
6 2 (3.45%) IBM Notes
7 1 (1.72%) BizTalk Server
7 1 (1.72%) Lync
Applications
1 17 (29.31%) MS Excel
2 12 (20.69%) MS Office
3 2 (3.45%) MS PowerPoint
Business Applications
1 1 (1.72%) Dynamics NAV
1 1 (1.72%) Dynamics CRM
1 1 (1.72%) Dynamics AX
Cloud Services
1 5 (8.62%) Office 365
2 1 (1.72%) Google Apps
Communications & Networking
1 7 (12.07%) TCP/IP
2 6 (10.34%) Firewall
3 5 (8.62%) Wireless
3 5 (8.62%) DNS
4 4 (6.90%) VPN
4 4 (6.90%) GPRS
4 4 (6.90%) WLAN
4 4 (6.90%) WAN
4 4 (6.90%) HTTP
4 4 (6.90%) Internet
4 4 (6.90%) VLAN
5 3 (5.17%) SAN
6 2 (3.45%) LAN
6 2 (3.45%) NAS
6 2 (3.45%) NetScaler
6 2 (3.45%) IPsec
7 1 (1.72%) 4G
7 1 (1.72%) DHCP
Database & Business Intelligence
1 35 (60.34%) SQL Server
2 10 (17.24%) SQL Server 2008
2 10 (17.24%) SQL Server 2012
3 5 (8.62%) SQL Server 2005
4 4 (6.90%) Big Data
5 2 (3.45%) Data Warehouse
6 1 (1.72%) SQL Server 2000
6 1 (1.72%) SQL Server Reporting Services
6 1 (1.72%) SQL Server Integration Services
6 1 (1.72%) SQL Server Analysis Services
Development Applications
1 1 (1.72%) MorphX
General
1 11 (18.97%) Finance
2 6 (10.34%) Telecoms
3 4 (6.90%) Local Government
4 3 (5.17%) Law
5 1 (1.72%) Advertising
5 1 (1.72%) Retail
Libraries, Frameworks & Software Standards
1 12 (20.69%) .NET
Miscellaneous
1 4 (6.90%) Visualisation
2 2 (3.45%) Social Media
2 2 (3.45%) iPad
2 2 (3.45%) Mobile Computing
2 2 (3.45%) Management Information System
3 1 (1.72%) Smartphone
3 1 (1.72%) Computer Science
Operating Systems
1 24 (41.38%) Windows
2 13 (22.41%) Windows 7
3 11 (18.97%) Windows Server 2008
4 6 (10.34%) Windows Server 2003
4 6 (10.34%) Windows Server 2012
5 5 (8.62%) Windows 8
6 4 (6.90%) Windows Mobile
6 4 (6.90%) Mac OS
Processes & Methodologies
1 12 (20.69%) Service Delivery
2 7 (12.07%) ITIL
2 7 (12.07%) Numerical Analysis
3 5 (8.62%) Project Management
4 4 (6.90%) Workflow
4 4 (6.90%) Continuous Improvement
5 2 (3.45%) Analytics
5 2 (3.45%) Logistics
5 2 (3.45%) Process Management
5 2 (3.45%) Problem Management
5 2 (3.45%) ERP
5 2 (3.45%) Disaster Recovery
5 2 (3.45%) Data Security
6 1 (1.72%) Security Management
6 1 (1.72%) Business Intelligence
6 1 (1.72%) CRM
6 1 (1.72%) Unit Testing
6 1 (1.72%) Time Management
6 1 (1.72%) Web Design
6 1 (1.72%) Service Management
Programming Languages
1 31 (53.45%) SQL
2 1 (1.72%) X++
2 1 (1.72%) Java
Qualifications
1 9 (15.52%) MCSE
1 9 (15.52%) Microsoft Certification
2 7 (12.07%) ITIL Certification
3 6 (10.34%) MCITP
4 5 (8.62%) Degree
5 4 (6.90%) CCNP
5 4 (6.90%) CCDP
5 4 (6.90%) Cisco Certification
6 3 (5.17%) MCP
7 2 (3.45%) VMware Certified Professional (VCP)
7 2 (3.45%) MCTS
Quality Assurance & Compliance
1 11 (18.97%) SLA
2 4 (6.90%) QA
System Software
1 17 (29.31%) Active Directory
2 4 (6.90%) Hyper-V
3 3 (5.17%) VMware Infrastructure
4 2 (3.45%) XenApp
4 2 (3.45%) XenDesktop
4 2 (3.45%) vSphere
4 2 (3.45%) VMware ESXi
Vendors
1 31 (53.45%) Microsoft
2 7 (12.07%) VMware
3 6 (10.34%) Apple
3 6 (10.34%) Cisco
4 4 (6.90%) Citrix
5 3 (5.17%) SAP
5 3 (5.17%) RedPrairie
6 2 (3.45%) Lotus
7 1 (1.72%) Avaya
7 1 (1.72%) JD Edwards
7 1 (1.72%) Google
Abingdon, Oxfordshire
RM Education
Salary: £32k - £40k per annum + 5% bonus
Posted: 15 hours ago
Abingdon, Oxfordshire
RM Education
Salary: £35k - £45k per annum + 5% bonus
Posted: 4 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £50,000 per annum
Posted: 5 days ago
Abingdon, Oxfordshire
RM Education
Salary: £35000 - £45000 per annum + 5% bonus
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Abingdon, Oxfordshire
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Salary: £32000 - £40000 per annum + 5% bonus
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