The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 77 107 115
Rank change year-on-year
+30 +8
Permanent jobs requiring a Technical Support 34 21 11
As % of all permanent IT jobs located in Oxfordshire 2.27% 1.17% 0.59%
As % of the Job Titles category 2.40% 1.21% 0.61%
Number of salaries quoted 32 19 10
Average salary £35,000 £28,000 £30,000
Average salary % change year-on-year
+25.00% -6.66%
90% offered a salary of more than £20,775 £25,800 £21,800
10% offered a salary of more than £40,000 £40,000 £42,500
UK excluding London average salary £30,000 £31,000 £29,000
% change year-on-year
-3.22% +6.89%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxfordshire
Permanent IT job ads with a match in the
Job Titles category
1416 1732 1798
As % of all permanent IT jobs located in Oxfordshire 94.40% 96.49% 96.51%
Number of salaries quoted 1206 1490 1649
Average salary £40,000 £38,500 £42,500
Average salary % change year-on-year
+3.89% -9.41%
90% offered a salary of more than £24,000 £25,500 £27,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Oxfordshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Oxfordshire

Technical Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Oxfordshire region.

Technical Support Salary Trend in Oxfordshire

Technical Support
Salary Histogram in Oxfordshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Oxfordshire region over the 3 months to 30 October 2014.

Technical Support Salary Histogram in Oxfordshire

Technical Support
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Oxfordshire region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Abingdon +6 15 £36,000 -
Thame - 8 £28,750 -
Oxford +4 3 £50,000 +78.57%
Kidlington - 2 £22,250 -
Banbury - 1 £18,500 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 30 October 2014, IT jobs across the Oxfordshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 23 (44.23%) Windows
2 19 (36.54%) Service Delivery
3 16 (30.77%) Windows Server 2008
3 16 (30.77%) SQL
4 14 (26.92%) SLA
5 13 (25.00%) SQL Server
5 13 (25.00%) ITIL
5 13 (25.00%) ITIL Certification
5 13 (25.00%) Numerical Analysis
5 13 (25.00%) Line Management
6 12 (23.08%) Finance
6 12 (23.08%) VMware
6 12 (23.08%) Microsoft
7 9 (17.31%) Active Directory
8 8 (15.38%) DNS
8 8 (15.38%) TCP/IP
8 8 (15.38%) Retail
8 8 (15.38%) Windows Server 2012
9 7 (13.46%) MS Office
9 7 (13.46%) MS Excel
9 7 (13.46%) Citrix
9 7 (13.46%) Windows Server 2003
10 6 (11.54%) EPoS
10 6 (11.54%) Windows 7
11 5 (9.62%) Time Management
11 5 (9.62%) Wireless
11 5 (9.62%) Project Management
11 5 (9.62%) SharePoint
11 5 (9.62%) LAN
11 5 (9.62%) VPN

Technical Support
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 30 October 2014, IT jobs across the Oxfordshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (9.62%) SharePoint
2 4 (7.69%) IIS
3 3 (5.77%) MS Exchange
4 1 (1.92%) BizTalk Server
4 1 (1.92%) Lync
4 1 (1.92%) Exchange Server 2013
4 1 (1.92%) IBM Notes
Applications
1 7 (13.46%) MS Office
1 7 (13.46%) MS Excel
Business Applications
1 1 (1.92%) BPCS
1 1 (1.92%) Dynamics NAV
1 1 (1.92%) Dynamics CRM
Cloud Services
1 1 (1.92%) Google Apps
1 1 (1.92%) Office 365
Communications & Networking
1 8 (15.38%) DNS
1 8 (15.38%) TCP/IP
2 5 (9.62%) VPN
2 5 (9.62%) LAN
2 5 (9.62%) Wireless
3 4 (7.69%) WLAN
3 4 (7.69%) DHCP
3 4 (7.69%) GPRS
3 4 (7.69%) HTTP
3 4 (7.69%) Firewall
3 4 (7.69%) SAN
4 3 (5.77%) Intranet
4 3 (5.77%) Internet
4 3 (5.77%) Wi-Fi
4 3 (5.77%) FTP
5 2 (3.85%) WAN
5 2 (3.85%) NetScaler
6 1 (1.92%) VoIP
Database & Business Intelligence
1 13 (25.00%) SQL Server
2 4 (7.69%) Big Data
3 2 (3.85%) SQL Server 2012
3 2 (3.85%) Data Warehouse
3 2 (3.85%) SQL Server 2005
3 2 (3.85%) SQL Server 2008
4 1 (1.92%) SQL Server 2000
General
1 12 (23.08%) Finance
2 8 (15.38%) Retail
3 3 (5.77%) Local Government
4 1 (1.92%) Advertising
Libraries, Frameworks & Software Standards
1 1 (1.92%) .NET
Miscellaneous
1 6 (11.54%) EPoS
2 4 (7.69%) Visualisation
3 3 (5.77%) Analytical Skills
4 2 (3.85%) Mobile Computing
4 2 (3.85%) Blackberry
4 2 (3.85%) Management Information System
5 1 (1.92%) Smartphone
5 1 (1.92%) Computer Science
Operating Systems
1 23 (44.23%) Windows
2 16 (30.77%) Windows Server 2008
3 8 (15.38%) Windows Server 2012
4 7 (13.46%) Windows Server 2003
5 6 (11.54%) Windows 7
6 4 (7.69%) Windows Mobile
7 1 (1.92%) Linux
7 1 (1.92%) Windows XP
7 1 (1.92%) Windows 8
Processes & Methodologies
1 19 (36.54%) Service Delivery
2 13 (25.00%) ITIL
2 13 (25.00%) Numerical Analysis
2 13 (25.00%) Line Management
3 5 (9.62%) Time Management
3 5 (9.62%) Project Management
4 3 (5.77%) Workflow
5 2 (3.85%) SWOT Analysis
5 2 (3.85%) Analytics
5 2 (3.85%) Problem Management
5 2 (3.85%) ERP
5 2 (3.85%) Disaster Recovery
5 2 (3.85%) Data Security
5 2 (3.85%) People Management
6 1 (1.92%) Security Management
6 1 (1.92%) Business Intelligence
6 1 (1.92%) CRM
6 1 (1.92%) Web Design
Programming Languages
1 16 (30.77%) SQL
Qualifications
1 13 (25.00%) ITIL Certification
2 4 (7.69%) MCSE
2 4 (7.69%) Microsoft Certification
3 3 (5.77%) Degree
4 2 (3.85%) VMware Certified Professional (VCP)
4 2 (3.85%) MCTS
4 2 (3.85%) MCITP
4 2 (3.85%) MCP
5 1 (1.92%) SC Cleared
5 1 (1.92%) Security Cleared
Quality Assurance & Compliance
1 14 (26.92%) SLA
2 3 (5.77%) QA
3 2 (3.85%) ISO 9001
System Software
1 9 (17.31%) Active Directory
2 3 (5.77%) Hyper-V
3 2 (3.85%) XenApp
3 2 (3.85%) XenDesktop
3 2 (3.85%) vSphere
3 2 (3.85%) VMware ESXi
4 1 (1.92%) VMware Infrastructure
Vendors
1 12 (23.08%) Microsoft
1 12 (23.08%) VMware
2 7 (13.46%) Citrix
3 1 (1.92%) Avaya
3 1 (1.92%) CommVault
3 1 (1.92%) Lotus
3 1 (1.92%) Google
3 1 (1.92%) Dell
3 1 (1.92%) Cisco