The statistics below represent IT jobs advertised across the South East region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Technical Support
Rank 206 233 180
Rank change year-on-year
+27 -53
Permanent jobs requiring a Technical Support 263 269 355
As % of all permanent IT jobs located in the South East 1.50% 1.28% 1.62%
As % of the Job Titles category 1.55% 1.32% 1.68%
Number of salaries quoted 220 243 297
Median salary £30,000 £32,500 £31,000
Median salary % change year-on-year
-7.69% +4.83%
90% offered a salary of more than £22,000 £22,500 £21,000
10% offered a salary of more than £45,000 £45,000 £40,000
UK excluding London median salary £29,000 £28,000 £29,000
% change year-on-year
+3.57% -3.44%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
16982 20334 21154
As % of all permanent IT jobs located in the South East 96.95% 96.62% 96.72%
Number of salaries quoted 14196 17058 16518
Median salary £45,000 £42,500 £41,500
Median salary % change year-on-year
+5.88% +2.40%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Technical Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South East region.

Technical Support Salary Trend in the South East

Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support across the South East region over the 3 months to 30 September 2016.

Technical Support Salary Histogram in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +16 89 £28,750 -25.32% 10
Surrey +20 55 £30,000 +8.10% 9
Hampshire +13 40 £30,000 -4.00% 2
Oxfordshire +10 24 £27,500 - 4
West Sussex +17 17 £45,000 +28.57% 2
Kent +23 15 £23,500 -37.33% 2
Buckinghamshire -12 9 £27,000 -3.57% 3
East Sussex +10 8 £24,000 -4.00% 1
Isle of Wight - 5 - -
Middlesex +13 1 £32,500 -40.90%
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 30 September 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Technical Support in the job title.

1 260 (49.24%) Windows
2 188 (35.61%) Microsoft
3 180 (34.09%) SQL
4 149 (28.22%) Active Directory
5 125 (23.67%) Linux
6 124 (23.48%) Windows Server
7 103 (19.51%) MS Excel
8 99 (18.75%) VMware
9 93 (17.61%) Degree
10 88 (16.67%) SQL Server
11 79 (14.96%) ITIL
12 76 (14.39%) TCP/IP
13 71 (13.45%) MS Exchange
14 69 (13.07%) Firewall
15 68 (12.88%) Oracle
16 65 (12.31%) Windows Server 2008
16 65 (12.31%) Windows Server 2012
17 60 (11.36%) DNS
18 55 (10.42%) Java
19 54 (10.23%) Unix
19 54 (10.23%) Finance
20 53 (10.04%) LAN
20 53 (10.04%) MS Office
20 53 (10.04%) Hyper-V
21 52 (9.85%) VMware Infrastructure
22 51 (9.66%) CCNA
22 51 (9.66%) Cisco Certification
23 50 (9.47%) WAN
24 49 (9.28%) Cisco
25 44 (8.33%) Microsoft Certification

Technical Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 71 (13.45%) MS Exchange
2 31 (5.87%) IIS
2 31 (5.87%) WebSphere
3 29 (5.49%) Skype for Business
4 27 (5.11%) WebLogic
5 26 (4.92%) Apache
6 24 (4.55%) Exchange Server 2010
7 23 (4.36%) Tomcat
8 21 (3.98%) SharePoint
9 11 (2.08%) Exchange Server 2007
9 11 (2.08%) JBoss
10 10 (1.89%) Exchange Server 2013
11 8 (1.52%) IBM Notes
12 6 (1.14%) Exchange Server 2003
13 4 (0.76%) WebLogic Portal
14 3 (0.57%) Confluence
15 2 (0.38%) IBM Domino
15 2 (0.38%) Jetty
15 2 (0.38%) SAS
15 2 (0.38%) SharePoint 2013
Applications
1 103 (19.51%) MS Excel
2 53 (10.04%) MS Office
3 10 (1.89%) MS PowerPoint
4 8 (1.52%) MS Visio
Business Applications
1 11 (2.08%) Remedy ITSM
2 10 (1.89%) Dynamics CRM
3 4 (0.76%) MetaTrader
3 4 (0.76%) Oracle Applications
4 2 (0.38%) Dynamics AX
5 1 (0.19%) AWD
5 1 (0.19%) Dynamics NAV
Cloud Services
1 39 (7.39%) Office 365
2 31 (5.87%) SaaS
3 13 (2.46%) Amazon AWS
4 3 (0.57%) OneDrive
5 2 (0.38%) Cloud Computing
6 1 (0.19%) Google Apps
6 1 (0.19%) Microsoft Azure
Communications & Networking
1 76 (14.39%) TCP/IP
2 69 (13.07%) Firewall
3 60 (11.36%) DNS
4 53 (10.04%) LAN
5 50 (9.47%) WAN
6 36 (6.82%) VoIP
7 33 (6.25%) Internet
8 32 (6.06%) DHCP
9 28 (5.30%) SMTP
10 27 (5.11%) SAN
11 24 (4.55%) HTTP
11 24 (4.55%) PBX
12 16 (3.03%) SNMP
12 16 (3.03%) Wireless
13 14 (2.65%) FTP
13 14 (2.65%) IP Telephony
13 14 (2.65%) VPN
14 13 (2.46%) Network Security
14 13 (2.46%) Skype
15 9 (1.70%) WebEx
Database & Business Intelligence
1 88 (16.67%) SQL Server
2 16 (3.03%) BusinessObjects
3 13 (2.46%) MySQL
4 12 (2.27%) Oracle Database
5 10 (1.89%) DB2
6 6 (1.14%) SQL Server 2012
7 5 (0.95%) Relational Database
7 5 (0.95%) SQL Server 2008
8 4 (0.76%) Hadoop
9 2 (0.38%) Oracle Database 11g
9 2 (0.38%) SQL Server 2014
9 2 (0.38%) SQL Server Reporting Services
10 1 (0.19%) GIS
10 1 (0.19%) Oracle Database 10g
10 1 (0.19%) PostgreSQL
10 1 (0.19%) SQL Server 2000
10 1 (0.19%) SQL Server Analysis Services
10 1 (0.19%) SQL Server Integration Services
Development Applications
1 7 (1.33%) Android Studio
1 7 (1.33%) JIRA
2 3 (0.57%) Selenium
2 3 (0.57%) SQL Server Management Studio (SSMS)
3 2 (0.38%) Bugzilla
3 2 (0.38%) Git (software)
3 2 (0.38%) NeoLoad
3 2 (0.38%) Subversion
4 1 (0.19%) HP UFT
4 1 (0.19%) LoadRunner
4 1 (0.19%) SilkTest
4 1 (0.19%) WATIR
General
1 54 (10.23%) Finance
2 22 (4.17%) French Language
2 22 (4.17%) Telecoms
3 17 (3.22%) German Language
4 11 (2.08%) Banking
5 10 (1.89%) Retail
6 9 (1.70%) Spanish Language
7 8 (1.52%) Marketing
8 5 (0.95%) Local Government
9 4 (0.76%) Electronics
9 4 (0.76%) Italian Language
9 4 (0.76%) Manufacturing
9 4 (0.76%) Portuguese Language
10 3 (0.57%) Advertising
10 3 (0.57%) Legal
11 2 (0.38%) Turkish Language
12 1 (0.19%) Aerospace
12 1 (0.19%) Dutch Language
12 1 (0.19%) Law
12 1 (0.19%) Polish Language
Libraries, Frameworks & Software Standards
1 30 (5.68%) .NET
2 23 (4.36%) HTML
3 18 (3.41%) Web Services
4 12 (2.27%) J2EE
5 10 (1.89%) CSS
6 9 (1.70%) XML
7 8 (1.52%) iBATIS
7 8 (1.52%) Spring
8 7 (1.33%) Regular Expression
9 5 (0.95%) CSS3
10 4 (0.76%) Middleware
10 4 (0.76%) RabbitMQ
11 3 (0.57%) FIX Protocol
11 3 (0.57%) SAML
11 3 (0.57%) XSLT
12 2 (0.38%) jQuery
12 2 (0.38%) JSON
12 2 (0.38%) Servlets
12 2 (0.38%) SOAP
12 2 (0.38%) Windows SharePoint Services
Miscellaneous
1 44 (8.33%) Analytical Skills
2 29 (5.49%) Computer Science
3 23 (4.36%) Enterprise Software
4 16 (3.03%) PKI
5 15 (2.84%) Driving Licence
6 12 (2.27%) Clustering
6 12 (2.27%) Data Centre
6 12 (2.27%) Replication
7 11 (2.08%) Management Information System
8 10 (1.89%) Blackberry
8 10 (1.89%) PMI
9 6 (1.14%) IVR
9 6 (1.14%) Mobile App
10 5 (0.95%) Web 2.0
11 4 (0.76%) Equities
11 4 (0.76%) Foreign Exchange (FX)
11 4 (0.76%) iPad
11 4 (0.76%) Wiki
12 3 (0.57%) Learning Management System
13 2 (0.38%) iPhone
Operating Systems
1 260 (49.24%) Windows
2 125 (23.67%) Linux
3 124 (23.48%) Windows Server
4 65 (12.31%) Windows Server 2008
4 65 (12.31%) Windows Server 2012
5 54 (10.23%) Unix
6 38 (7.20%) Windows 7
7 32 (6.06%) Windows Server 2003
8 24 (4.55%) Windows 8
9 20 (3.79%) Windows 10
10 17 (3.22%) Apple iOS
11 14 (2.65%) Mac OS X
11 14 (2.65%) Windows XP
12 12 (2.27%) Red Hat Enterprise Linux
13 11 (2.08%) Mac OS
13 11 (2.08%) SUSE
14 9 (1.70%) Android
14 9 (1.70%) Solaris
15 8 (1.52%) Windows NT
16 7 (1.33%) AIX
Processes & Methodologies
1 79 (14.96%) ITIL
2 36 (6.82%) CRM
3 20 (3.79%) Coaching
3 20 (3.79%) Problem Management
4 19 (3.60%) Service Delivery
5 18 (3.41%) Mentoring
6 17 (3.22%) Data Protection
6 17 (3.22%) Time Management
7 16 (3.03%) Service Management
8 13 (2.46%) E-Commerce
8 13 (2.46%) Performance Management
9 12 (2.27%) Product Management
9 12 (2.27%) Software Testing
9 12 (2.27%) User Acceptance Testing
10 11 (2.08%) ITSM
10 11 (2.08%) PRINCE2
11 10 (1.89%) Project Management
11 10 (1.89%) Vulnerability Management
12 9 (1.70%) Information Security
12 9 (1.70%) Presales
Programming Languages
1 180 (34.09%) SQL
2 55 (10.42%) Java
3 21 (3.98%) JavaScript
4 18 (3.41%) C
5 16 (3.03%) C#
6 15 (2.84%) PowerShell
7 14 (2.65%) C++
8 12 (2.27%) PHP
9 11 (2.08%) Shell Script
10 8 (1.52%) VBScript
11 7 (1.33%) PL/SQL
12 5 (0.95%) Perl
12 5 (0.95%) Python
13 3 (0.57%) Bash Shell
14 2 (0.38%) T-SQL
14 2 (0.38%) X++
15 1 (0.19%) Google Apps Script
15 1 (0.19%) VB
15 1 (0.19%) VB.NET
Qualifications
1 93 (17.61%) Degree
2 51 (9.66%) CCNA
2 51 (9.66%) Cisco Certification
3 44 (8.33%) Microsoft Certification
4 40 (7.58%) MCSE
5 19 (3.60%) CISSP
6 17 (3.22%) MCP
7 16 (3.03%) CEH
7 16 (3.03%) MCITP
8 15 (2.84%) MCSA
9 11 (2.08%) Security Cleared
10 10 (1.89%) PMI Certification
11 7 (1.33%) ITIL Certification
12 6 (1.14%) VMware Certified Professional (VCP)
13 4 (0.76%) CompTIA Security+
13 4 (0.76%) Network+ Certification
13 4 (0.76%) RHCE
13 4 (0.76%) RHCSA
13 4 (0.76%) SC Cleared
13 4 (0.76%) Security+ Certification
Quality Assurance & Compliance
1 37 (7.01%) SLA
2 11 (2.08%) PCI DSS
3 8 (1.52%) Data Quality
4 4 (0.76%) ISO/IEC 27001
4 4 (0.76%) QA
5 1 (0.19%) GAMP
5 1 (0.19%) HL7
System Software
1 149 (28.22%) Active Directory
2 53 (10.04%) Hyper-V
3 52 (9.85%) VMware Infrastructure
4 11 (2.08%) IMail Server
5 10 (1.89%) Virtual Machines
5 10 (1.89%) VMware ESXi
6 7 (1.33%) Samba
6 7 (1.33%) VMware ESX
7 6 (1.14%) XenServer
8 4 (0.76%) VirtualBox
9 3 (0.57%) Firmware
9 3 (0.57%) Shibboleth
9 3 (0.57%) Terminal Server
9 3 (0.57%) Virtual Desktop
9 3 (0.57%) VMware Workstation
10 2 (0.38%) XenApp
11 1 (0.19%) Terminal Services
11 1 (0.19%) Virtual Servers
11 1 (0.19%) VMware Server
11 1 (0.19%) vSphere
Systems Management
1 15 (2.84%) Backup Exec
2 14 (2.65%) Nagios
3 10 (1.89%) Nmap
4 8 (1.52%) AirWatch
5 7 (1.33%) Nessus
5 7 (1.33%) SCCM
5 7 (1.33%) SCVMM
6 5 (0.95%) Norton AntiVirus
7 4 (0.76%) NetBackup
7 4 (0.76%) Perfmon
7 4 (0.76%) SCOM
8 3 (0.57%) SCSM
9 2 (0.38%) McAfee ePO
9 2 (0.38%) Symantec Enterprise Vault
10 1 (0.19%) HP Data Protector
10 1 (0.19%) Legato
10 1 (0.19%) Oracle RMAN
10 1 (0.19%) Tivoli
10 1 (0.19%) Tivoli Storage Manager
10 1 (0.19%) XenMobile
Vendors
1 188 (35.61%) Microsoft
2 99 (18.75%) VMware
3 68 (12.88%) Oracle
4 49 (9.28%) Cisco
5 31 (5.87%) Avaya
6 25 (4.73%) Mitel
7 22 (4.17%) Apple
7 22 (4.17%) NEC
8 19 (3.60%) Red Hat
9 18 (3.41%) Citrix
10 17 (3.22%) Salesforce.com
10 17 (3.22%) Symantec
11 14 (2.65%) EMC
11 14 (2.65%) IBM
12 12 (2.27%) Forcepoint
12 12 (2.27%) Sophos
12 12 (2.27%) Veeam
13 11 (2.08%) HP
13 11 (2.08%) NetSuite
13 11 (2.08%) Remedy
Reading, Berkshire
Capita Resourcing IT
Salary: benefits
Posted: Yesterday
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £22000 - £28000 per annum + Pension & Benefits
Posted: 17 hours ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £18000 - £25000 per annum + benefits
Posted: 2 days ago
Berkshire
Nigel Frank International Ltd
Salary: £32000 - £35000 per annum + competitive benefits
Posted: 20 hours ago
Reading, Berkshire
Bentley Whitaker
Salary: From £20,000 to £25,000 per annum +bonus (10%), health, pension, train
Posted: Yesterday
Reading, Berkshire
Bentley Whitaker
Salary: £20,000 - £25,000 per year
Posted: Yesterday
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + 30 days holiday + excellent pension scheme
Posted: Yesterday
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £28,000 per annum + career progression
Posted: Yesterday
Chatham, Kent
SLS Services Ltd
Salary: Negotiable
Posted: 2 days ago
Oxfordshire
Nigel Frank International Ltd
Salary: £35000 - £40000 per annum
Posted: 20 hours ago
Addlestone, Surrey
Complete Tech Limited
Salary: Up to £21,500 per annum + great benefits
Posted: Yesterday
Guildford, Surrey
Senitor Associates
Salary: £24000 per annum
Posted: Yesterday
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £30,000 per annum
Posted: 13 hours ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £20000.00 - £28000.00 per annum + Pension & Benefits
Posted: 4 days ago
Guildford, Surrey
Senitor Associates
Salary: £24000 per annum
Posted: Yesterday
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + bonus, on-call allowance
Posted: Yesterday
South East
Imperative People
Salary: £35000.00 - £45000.00 per annum + PACKAGE
Posted: 4 days ago
West Sussex
Cyber Team
Salary: From £300 to £35,000 per annum Benefits Package
Posted: 3 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £15000 - £16400 per annum + Benefits
Posted: 3 days ago
Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: 4 days ago
Guildford, Surrey
People Source Consulting
Salary: £35000 - £40000 per annum + 10% Bonus + Benefits
Posted: 2 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £27,500 to £30,000 per annum Superb base with excellent training
Posted: 5 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £27,500 to £30,000 per annum Superb base with excellent training
Posted: 5 days ago
Andover
Spectrum IT
Salary: £40000 - £45000 per annum + Benefits
Posted: 10 days ago
Guildford
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £35000.00 per annum + benefits
Posted: 21 days ago
Reading, Berkshire
Landmark Information Group Ltd
Salary: Competitive Salary
Posted: 10 days ago
Guildford
Hays Specialist Recruitment Ltd
Salary: £34000.00 - £38000.00 per annum + benefits
Posted: 21 days ago
Guildford
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum + on call allowance, expenses
Posted: 21 days ago
Brighton
Bluetown Online LTD
Posted: 23 days ago
Horsham
Bluetown Online LTD
Posted: 11 days ago