The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 195 161 201
Rank change year-on-year
-34 +40
Permanent jobs requiring a Technical Support 303 377 297
As % of all permanent IT jobs located in the South East 1.60% 1.84% 1.44%
As % of the Job Titles category 1.66% 1.89% 1.49%
Number of salaries quoted 272 322 244
Average salary £35,000 £35,000 £31,500
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £24,000 £22,500 £21,000
10% offered a salary of more than £50,000 £47,500 £40,000
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18287 19931 19929
As % of all permanent IT jobs located in the South East 96.42% 97.07% 96.56%
Number of salaries quoted 15671 16283 15778
Average salary £44,000 £40,500 £42,500
Average salary % change year-on-year
+8.64% -4.70%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South East region.

Technical Support Salary Trend in the South East

Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support across the South East region over the 3 months to 13 February 2016.

Technical Support Salary Histogram in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +3 143 £35,500 -5.33% 12
Surrey -30 59 £37,500 +7.14% 9
Hampshire +6 47 £27,500 -6.77% 6
Buckinghamshire -8 16 £32,500 -7.14% 3
West Sussex -3 12 £32,500 -7.14% 5
Oxfordshire -7 11 £28,750 +23.88% 7
Kent +9 10 £33,500 +3.07% 3
East Sussex +7 5 £25,000 -30.55% 1
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 13 February 2016, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 297 (52.47%) Windows
2 256 (45.23%) Microsoft
3 225 (39.75%) Active Directory
4 194 (34.28%) Windows Server
5 186 (32.86%) VMware
6 151 (26.68%) MS Excel
7 144 (25.44%) MS Exchange
8 138 (24.38%) Linux
9 124 (21.91%) SQL
10 114 (20.14%) Firewall
11 105 (18.55%) Degree
12 97 (17.14%) Windows Server 2012
13 92 (16.25%) Analytical Skills
14 88 (15.55%) SQL Server
15 78 (13.78%) Windows Server 2008
16 76 (13.43%) VMware Infrastructure
17 74 (13.07%) Exchange Server 2010
18 73 (12.90%) ITIL
19 72 (12.72%) Unix
20 66 (11.66%) Cisco
20 66 (11.66%) WAN
21 65 (11.48%) SLA
21 65 (11.48%) Oracle
22 64 (11.31%) LAN
23 63 (11.13%) TCP/IP
23 63 (11.13%) Windows Server 2003
24 58 (10.25%) Finance
25 57 (10.07%) Hyper-V
26 56 (9.89%) Citrix
27 55 (9.72%) Exchange Server 2013

Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 13 February 2016, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 144 (25.44%) MS Exchange
2 74 (13.07%) Exchange Server 2010
3 55 (9.72%) Exchange Server 2013
4 45 (7.95%) IIS
5 34 (6.01%) Apache
6 26 (4.59%) Exchange Server 2007
7 24 (4.24%) SharePoint
7 24 (4.24%) Tomcat
7 24 (4.24%) WebLogic
8 22 (3.89%) WebSphere
9 16 (2.83%) JBoss
10 9 (1.59%) Exchange Server 2003
10 9 (1.59%) Skype for Business
11 5 (0.88%) IBM Domino
11 5 (0.88%) OpenStack
12 3 (0.53%) WildFly
13 2 (0.35%) Office Communications Server
13 2 (0.35%) Oracle Collaboration Suite
13 2 (0.35%) SharePoint 2013
13 2 (0.35%) SharePoint Server
Applications
1 151 (26.68%) MS Excel
2 47 (8.30%) MS Office
3 7 (1.24%) MS PowerPoint
4 1 (0.18%) InfoPath
Business Applications
1 4 (0.71%) Cognos Business Intelligence
1 4 (0.71%) Dynamics CRM
2 3 (0.53%) Oracle CRM
3 2 (0.35%) Changepoint
3 2 (0.35%) Salesforce.com CRM
4 1 (0.18%) Dynamics AX
4 1 (0.18%) Dynamics NAV
4 1 (0.18%) SAP SRM
Cloud Services
1 23 (4.06%) SaaS
2 14 (2.47%) Office 365
3 12 (2.12%) Cloud Computing
4 5 (0.88%) Amazon AWS
5 4 (0.71%) PaaS
6 2 (0.35%) Google Apps
7 1 (0.18%) Mimecast
Communications & Networking
1 114 (20.14%) Firewall
2 66 (11.66%) WAN
3 64 (11.31%) LAN
4 63 (11.13%) TCP/IP
5 50 (8.83%) DNS
6 34 (6.01%) SAN
7 31 (5.48%) Internet
8 26 (4.59%) SMTP
9 25 (4.42%) DHCP
10 16 (2.83%) VPN
11 15 (2.65%) Wireless
12 14 (2.47%) LDAP
13 13 (2.30%) VoIP
14 11 (1.94%) Network Security
15 10 (1.77%) iSCSI
16 9 (1.59%) NAS
16 9 (1.59%) Wi-Fi
17 8 (1.41%) Ethernet
17 8 (1.41%) NetScaler
17 8 (1.41%) SNMP
Database & Business Intelligence
1 88 (15.55%) SQL Server
2 14 (2.47%) MySQL
3 13 (2.30%) BusinessObjects
3 13 (2.30%) SQL Server 2005
4 11 (1.94%) SQL Server 2012
5 10 (1.77%) Oracle Database
6 9 (1.59%) Relational Database
7 8 (1.41%) SQL Server Reporting Services
8 7 (1.24%) SQL Server 2008
9 6 (1.06%) Informix
9 6 (1.06%) SQL Server 2014
10 5 (0.88%) Data Warehouse
10 5 (0.88%) Oracle Database 11g
10 5 (0.88%) Oracle9i Database
11 4 (0.71%) DB2
11 4 (0.71%) Oracle Database 10g
11 4 (0.71%) Oracle Database 12c
11 4 (0.71%) Oracle ODI
11 4 (0.71%) SQL Server Integration Services
12 3 (0.53%) BusinessObjects XI
Development Applications
1 10 (1.77%) Visual Studio
2 9 (1.59%) Subversion
3 4 (0.71%) ERwin
3 4 (0.71%) JIRA
4 3 (0.53%) Selenium
5 1 (0.18%) Eclipse
5 1 (0.18%) VSS/SourceSafe
General
1 58 (10.25%) Finance
2 47 (8.30%) German Language
3 23 (4.06%) Telecoms
4 20 (3.53%) French Language
4 20 (3.53%) Retail
5 16 (2.83%) Manufacturing
6 14 (2.47%) Spanish Language
7 8 (1.41%) Italian Language
8 6 (1.06%) Banking
8 6 (1.06%) Electronics
8 6 (1.06%) Marketing
9 4 (0.71%) Russian Language
10 3 (0.53%) Arabic Language
10 3 (0.53%) Portuguese Language
10 3 (0.53%) Retail Banking
11 2 (0.35%) Automotive
11 2 (0.35%) Billing
11 2 (0.35%) Dutch Language
11 2 (0.35%) Games
12 1 (0.18%) Mandarin Language
Libraries, Frameworks & Software Standards
1 36 (6.36%) HTML
2 24 (4.24%) .NET
2 24 (4.24%) XML
3 13 (2.30%) CSS
3 13 (2.30%) Web Services
4 9 (1.59%) Middleware
5 5 (0.88%) ASP.NET
5 5 (0.88%) DHTML
5 5 (0.88%) J2EE
6 4 (0.71%) Oracle Fusion
6 4 (0.71%) Oracle GoldenGate
6 4 (0.71%) SOAP
7 3 (0.53%) SAML
7 3 (0.53%) Unreal Engine
8 2 (0.35%) Ajax
8 2 (0.35%) jQuery
8 2 (0.35%) JSON
8 2 (0.35%) Windows SharePoint Services
8 2 (0.35%) XHTML
9 1 (0.18%) .NET Framework
Miscellaneous
1 92 (16.25%) Analytical Skills
2 40 (7.07%) Computer Science
3 32 (5.65%) Data Centre
4 27 (4.77%) Management Information System
5 12 (2.12%) Driving Licence
6 11 (1.94%) Enterprise Software
7 8 (1.41%) Mathematics
8 5 (0.88%) Chemistry
8 5 (0.88%) Clustering
8 5 (0.88%) Physics
9 4 (0.71%) Fintech
9 4 (0.71%) Video Conferencing
9 4 (0.71%) W3C
10 3 (0.53%) CCTV
10 3 (0.53%) NHS
11 2 (0.35%) Blackberry
11 2 (0.35%) Client/Server
11 2 (0.35%) Digital Media
11 2 (0.35%) Mainframe
11 2 (0.35%) Replication
Operating Systems
1 297 (52.47%) Windows
2 194 (34.28%) Windows Server
3 138 (24.38%) Linux
4 97 (17.14%) Windows Server 2012
5 78 (13.78%) Windows Server 2008
6 72 (12.72%) Unix
7 63 (11.13%) Windows Server 2003
8 46 (8.13%) Windows 7
9 38 (6.71%) Windows XP
10 28 (4.95%) Windows 8
11 11 (1.94%) Solaris
12 10 (1.77%) Red Hat Enterprise Linux
12 10 (1.77%) Windows 10
13 8 (1.41%) Mac OS
13 8 (1.41%) NetWare
14 6 (1.06%) Windows Vista
15 4 (0.71%) AIX
15 4 (0.71%) Debian
15 4 (0.71%) Oracle Linux
16 3 (0.53%) CentOS
Processes & Methodologies
1 73 (12.90%) ITIL
2 44 (7.77%) CRM
3 43 (7.60%) Service Delivery
4 27 (4.77%) Root Cause Analysis
5 25 (4.42%) Service Management
6 23 (4.06%) Presales
7 19 (3.36%) Performance Management
8 15 (2.65%) Change Management
9 14 (2.47%) Time Management
10 13 (2.30%) Problem Management
11 12 (2.12%) Software Engineering
12 11 (1.94%) Project Management
13 10 (1.77%) ERP
13 10 (1.77%) Mentoring
13 10 (1.77%) Structured Programming
14 9 (1.59%) Financial Modelling
14 9 (1.59%) Incident Management
14 9 (1.59%) Performance Analysis
14 9 (1.59%) Vulnerability Management
15 8 (1.41%) Product Management
Programming Languages
1 124 (21.91%) SQL
2 25 (4.42%) Java
3 24 (4.24%) C#
4 22 (3.89%) Perl
4 22 (3.89%) PowerShell
4 22 (3.89%) VB
5 17 (3.00%) JavaScript
6 14 (2.47%) C++
7 11 (1.94%) C
7 11 (1.94%) VBA
8 10 (1.77%) Shell Script
8 10 (1.77%) VB.NET
9 7 (1.24%) Python
9 7 (1.24%) T-SQL
10 6 (1.06%) Bash Shell
10 6 (1.06%) PHP
11 5 (0.88%) VBScript
12 4 (0.71%) VB6
13 3 (0.53%) F#
14 2 (0.35%) MATLAB
Qualifications
1 105 (18.55%) Degree
2 37 (6.54%) Microsoft Certification
3 33 (5.83%) Cisco Certification
4 22 (3.89%) CCNA
5 18 (3.18%) MCSE
6 14 (2.47%) Security Cleared
7 12 (2.12%) MCSA
8 11 (1.94%) MCITP
8 11 (1.94%) SC Cleared
9 10 (1.77%) CISSP
10 9 (1.59%) CCNP
10 9 (1.59%) CEH
10 9 (1.59%) Citrix Certification
11 8 (1.41%) CCA
12 5 (0.88%) MCP
13 4 (0.71%) CCVP
13 4 (0.71%) VMware Certified Professional (VCP)
14 3 (0.53%) A+ Certification
14 3 (0.53%) CCNP Voice
15 2 (0.35%) DBS Check
Quality Assurance & Compliance
1 65 (11.48%) SLA
2 7 (1.24%) QA
3 4 (0.71%) ISO/IEC 27001
4 3 (0.53%) Data Quality
System Software
1 225 (39.75%) Active Directory
2 76 (13.43%) VMware Infrastructure
3 57 (10.07%) Hyper-V
4 47 (8.30%) VMware ESX
5 27 (4.77%) VMware ESXi
6 21 (3.71%) vSphere
7 19 (3.36%) XenApp
8 18 (3.18%) XenDesktop
9 14 (2.47%) IMail Server
10 13 (2.30%) VMware Server
11 11 (1.94%) Microsoft App-V
12 9 (1.59%) Terminal Server
13 7 (1.24%) XenServer
14 4 (0.71%) Tivoli Workload Scheduler
15 3 (0.53%) Sendmail
16 2 (0.35%) DFS Replication
16 2 (0.35%) Terminal Services
17 1 (0.18%) Forefront TMG
17 1 (0.18%) ISA Server
17 1 (0.18%) NFS
Systems Management
1 15 (2.65%) SCCM
2 14 (2.47%) Backup Exec
3 9 (1.59%) SCOM
4 8 (1.41%) Symantec Enterprise Vault
5 6 (1.06%) EdgeSight
5 6 (1.06%) NetBackup
6 5 (0.88%) FortiGate
6 5 (0.88%) SCVMM
6 5 (0.88%) Tivoli
7 4 (0.71%) Cisco UCCX
7 4 (0.71%) Legato
8 3 (0.53%) Cisco CUCM
8 3 (0.53%) Nmap
8 3 (0.53%) Simpana
8 3 (0.53%) Symantec Endpoint Protection
8 3 (0.53%) WSUS
9 2 (0.35%) Cisco IPCC
9 2 (0.35%) HP Data Protector
9 2 (0.35%) QRadar
9 2 (0.35%) Tivoli Storage Manager
Vendors
1 256 (45.23%) Microsoft
2 186 (32.86%) VMware
3 66 (11.66%) Cisco
4 65 (11.48%) Oracle
5 56 (9.89%) Citrix
6 24 (4.24%) IBM
7 21 (3.71%) HP
8 19 (3.36%) Symantec
9 16 (2.83%) Dell
10 15 (2.65%) CheckPoint
10 15 (2.65%) Red Hat
11 14 (2.47%) AppSense
11 14 (2.47%) Juniper
11 14 (2.47%) NetApp
12 12 (2.12%) Sun
13 11 (1.94%) Sophos
14 9 (1.59%) Forcepoint
14 9 (1.59%) Google
15 8 (1.41%) Veeam
16 7 (1.24%) SolarWinds
Surrey
Salt
Salary: £40000 - £55000 per annum + Additional benefits
Posted: Yesterday
Hungerford, Berkshire
Redrock Consulting Ltd
Salary: £22000 - £28000 per annum + Excellent Benefits
Posted: Yesterday
Thames Ditton, Surrey
Reed Technology
Salary: £30000 - £40000 per annum
Posted: Yesterday
Reading, Berkshire
83Zero
Salary: From £20,000 to £30,000 per annum
Posted: Yesterday
Guildford, Surrey
Reed Technology
Salary: £18000 - £20000 per annum
Posted: 2 days ago
Basingstoke, Hampshire
Evolution Recruitment Solutions
Salary: 20000 - 25000 + 15% shift allowance
Posted: 2 days ago
Dartford, Kent
@ITS
Salary: From £25,000 to £30,000 per annum + benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Nuco Technologies Ltd
Salary: From £16,000 to £27,000 per annum Salary based on skills and experienc
Posted: 2 days ago
Cobham
Eligo Recruitment
Salary: £32000 - £36000 per annum
Posted: 2 days ago
Crawley, Sussex
Actis Recruitment Ltd
Salary: To c£45,000 + excellent bonus + bens
Posted: 3 days ago
Reading, Berkshire
Evolution Recruitment Solutions
Salary: Circa; 25,000 - 35,000 + Excellent Benefits
Posted: 3 days ago
Reading, Berkshire
Evolution Recruitment Solutions
Salary: Circa; 20,000 - 35,000
Posted: 3 days ago
Oxford, Oxfordshire
Searchability
Salary: £30000 - £35000 per annum
Posted: 3 days ago
Oxfordshire
Searchability
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Basingstoke, Hampshire
Clearwater People Solutions
Salary: £18000 - £20000 Per Annum
Posted: 4 days ago
Reading, Berkshire
Latcom Ltd
Salary: From £30,000 to £35,000 per annum + gd benefits
Posted: 4 days ago
Reading, Berkshire
Searchability
Salary: £23000 per annum + Benefits
Posted: 4 days ago
Maidstone, Kent
Talent Spa
Salary: £17k - 20k per year
Posted: 5 days ago
High Wycombe, Buckinghamshire
Davanti Solutions
Salary: From £25,000 to £35,000 per annum
Posted: 5 days ago
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + bonus, on-call allowance
Posted: 5 days ago
Oxfordshire
Red10
Salary: £50000 - £60000 per annum
Posted: 5 days ago
Slough, Berkshire
Connected IT
Salary: £25000 - £45000 per annum + Benefits
Posted: 8 days ago
Slough
Spectrum IT
Salary: £22000 - £28000 per annum + Benefits
Posted: 8 days ago
Chertsey, Surrey
Cegedim Health Services
Salary: From £26,000 to £34,000 per annum Plus Company Benefits
Posted: 9 days ago
West Sussex
Bluefire Consulting
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 9 days ago
Reading
Hays Specialist Recruitment
Salary: £25000 - £27000 per annum + Benefits
Posted: 9 days ago
Horsham, West Sussex
Horsham DC
Salary: From £39,267 to £42,957 per annum
Posted: 12 days ago
South East, South London, Surrey, Reigate,...
Actis Recruitment Ltd
Salary: to c£45,000 + excellent bonus + bens
Posted: 12 days ago
South East, South London, Surrey, Reigate,...
Actis Recruitment Ltd
Salary: to c£45,000 + excellent bonus + bens
Posted: 12 days ago
South East, South London, Surrey, Reigate,...
Actis Recruitment Ltd
Salary: to c£45,000 + excellent bonus + bens
Posted: 12 days ago