The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 148 182 214
Rank change year-on-year
+34 +32
Permanent jobs requiring a Technical Support 414 314 283
As % of all permanent IT jobs located in the South East 1.91% 1.46% 1.22%
As % of the Job Titles category 2.00% 1.54% 1.28%
Number of salaries quoted 352 274 255
Average salary £35,000 £32,500 £31,750
Average salary % change year-on-year
+7.69% +2.36%
90% offered a salary of more than £22,500 £22,500 £21,950
10% offered a salary of more than £47,500 £45,000 £42,500
UK excluding London average salary £30,500 £31,500 £30,000
% change year-on-year
-3.17% +5.00%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20702 20436 22133
As % of all permanent IT jobs located in the South East 95.45% 94.89% 95.50%
Number of salaries quoted 16710 16412 19303
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £59,500 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South East region.

Technical Support Salary Trend in the South East

Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support across the South East region over the 3 months to 22 December 2014.

Technical Support Salary Histogram in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +25 158 £37,500 - 14
Surrey +9 97 £35,000 +34.61% 8
Hampshire -24 44 £32,500 +8.33% 9
Buckinghamshire +19 35 £31,250 +38.88% 3
Kent +12 23 £32,500 +30.00% 1
East Sussex +3 22 £36,000 -28.00%
Oxfordshire +12 20 £32,500 -7.14% 1
West Sussex +11 18 £35,000 +89.18%
M4 Corridor - 2 £34,500 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 22 December 2014, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 433 (56.68%) Windows
2 276 (36.13%) Microsoft
3 203 (26.57%) SQL
4 202 (26.44%) Linux
5 196 (25.65%) VMware
6 175 (22.91%) Active Directory
7 154 (20.16%) UNIX
8 134 (17.54%) TCP/IP
8 134 (17.54%) Firewall
9 125 (16.36%) MS Exchange
9 125 (16.36%) MS Excel
10 124 (16.23%) VMware Infrastructure
11 123 (16.10%) SQL Server
12 120 (15.71%) Windows Server 2008
13 117 (15.31%) Oracle
14 111 (14.53%) Degree
15 107 (14.01%) DNS
16 105 (13.74%) Cisco
17 104 (13.61%) MS Office
18 102 (13.35%) ITIL
19 99 (12.96%) Citrix
20 89 (11.65%) SLA
21 86 (11.26%) Windows Server 2003
22 82 (10.73%) Windows 7
23 79 (10.34%) LAN
24 75 (9.82%) WAN
25 74 (9.69%) SAN
26 65 (8.51%) Windows XP
26 65 (8.51%) Java
27 64 (8.38%) DHCP

Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 22 December 2014, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 125 (16.36%) MS Exchange
2 50 (6.54%) SharePoint
3 48 (6.28%) IIS
4 38 (4.97%) Exchange Server 2010
5 32 (4.19%) Exchange Server 2007
6 27 (3.53%) Lotus Domino
7 25 (3.27%) Exchange Server 2003
8 21 (2.75%) Lync
9 19 (2.49%) Exchange Server 2013
10 16 (2.09%) Apache
11 12 (1.57%) Tomcat
11 12 (1.57%) WebLogic
12 7 (0.92%) MS Project Server
13 6 (0.79%) IBM Notes
14 5 (0.65%) Oracle Workflow
14 5 (0.65%) Oracle SOA Suite
15 4 (0.52%) WebSphere
16 3 (0.39%) SharePoint Server
16 3 (0.39%) Blackberry Enterprise Server
16 3 (0.39%) SharePoint 2013
Applications
1 125 (16.36%) MS Excel
2 104 (13.61%) MS Office
3 6 (0.79%) MS PowerPoint
4 3 (0.39%) Spreadsheet
5 1 (0.13%) MS Visio
Business Applications
1 5 (0.65%) Oracle EBS
1 5 (0.65%) Dynamics AX
1 5 (0.65%) Oracle EBS R12
2 4 (0.52%) Dynamics CRM
3 2 (0.26%) BPCS
4 1 (0.13%) Maximo
4 1 (0.13%) Dynamics NAV
Cloud Services
1 15 (1.96%) Office 365
2 13 (1.70%) SaaS
3 5 (0.65%) IaaS
4 2 (0.26%) Cloud Computing
5 1 (0.13%) PaaS
Communications & Networking
1 134 (17.54%) TCP/IP
1 134 (17.54%) Firewall
2 107 (14.01%) DNS
3 79 (10.34%) LAN
4 75 (9.82%) WAN
5 74 (9.69%) SAN
6 64 (8.38%) DHCP
7 58 (7.59%) VPN
8 56 (7.33%) Internet
9 41 (5.37%) VoIP
10 26 (3.40%) iSCSI
11 25 (3.27%) Cisco ASA
11 25 (3.27%) VLAN
12 22 (2.88%) Ethernet
13 20 (2.62%) Wireless
14 16 (2.09%) ISDN
15 14 (1.83%) GPRS
15 14 (1.83%) HTTP
15 14 (1.83%) Network Security
16 13 (1.70%) MPLS
Database & Business Intelligence
1 123 (16.10%) SQL Server
2 25 (3.27%) Relational Database
3 24 (3.14%) Oracle Database
4 22 (2.88%) Big Data
4 22 (2.88%) SQL Server 2000
5 21 (2.75%) MySQL
6 18 (2.36%) Oracle Database 10g
7 16 (2.09%) RDBMS
8 12 (1.57%) DB2
8 12 (1.57%) SQL Server Reporting Services
9 10 (1.31%) SQL Server 2005
10 6 (0.79%) Oracle OLAP
10 6 (0.79%) SQL Server 2008
10 6 (0.79%) MongoDB
10 6 (0.79%) NoSQL
10 6 (0.79%) OLAP
11 5 (0.65%) Oracle Reports
12 4 (0.52%) SQL Server 2012
13 3 (0.39%) SQL Server Analysis Services
14 2 (0.26%) MS Access
Development Applications
1 11 (1.44%) Oracle Forms
2 5 (0.65%) Toad
2 5 (0.65%) Team Foundation Server
3 2 (0.26%) QuickTest Pro
3 2 (0.26%) LoadRunner
3 2 (0.26%) Eclipse
3 2 (0.26%) JIRA
4 1 (0.13%) WATIR
4 1 (0.13%) Selenium
4 1 (0.13%) Subversion
4 1 (0.13%) Maven
4 1 (0.13%) SilkTest
4 1 (0.13%) Hudson
4 1 (0.13%) MSBuild
4 1 (0.13%) Jenkins
General
1 52 (6.81%) Telecoms
1 52 (6.81%) French Language
2 51 (6.68%) German Language
2 51 (6.68%) Finance
3 27 (3.53%) Spanish Language
4 23 (3.01%) Retail
5 18 (2.36%) Back Office
6 12 (1.57%) Front Office
7 10 (1.31%) Italian Language
8 9 (1.18%) Electronics
9 8 (1.05%) Multimedia
9 8 (1.05%) Marketing
10 7 (0.92%) Russian Language
11 4 (0.52%) Banking
11 4 (0.52%) Publishing
12 3 (0.39%) Manufacturing
13 2 (0.26%) Games
13 2 (0.26%) Billing
13 2 (0.26%) Retail Banking
13 2 (0.26%) Korean Language
Libraries, Frameworks & Software Standards
1 35 (4.58%) .NET
2 34 (4.45%) HTML
3 22 (2.88%) XML
4 18 (2.36%) Web Services
4 18 (2.36%) CSS
5 10 (1.31%) J2EE
6 5 (0.65%) MAPI
6 5 (0.65%) jQuery
6 5 (0.65%) Oracle Fusion
7 4 (0.52%) ASP.NET
7 4 (0.52%) XHTML
8 3 (0.39%) COM
8 3 (0.39%) JSP
8 3 (0.39%) Regular Expression
9 2 (0.26%) WF
9 2 (0.26%) X-Windows
9 2 (0.26%) WAP
9 2 (0.26%) Flash
9 2 (0.26%) JTAPI
9 2 (0.26%) Spring
Miscellaneous
1 55 (7.20%) Analytical Skills
2 34 (4.45%) Computer Science
3 27 (3.53%) Clustering
4 22 (2.88%) Thin Client
4 22 (2.88%) Fat Client
5 20 (2.62%) Video Conferencing
6 19 (2.49%) Open Source
7 14 (1.83%) Enterprise Software
8 12 (1.57%) Social Media
9 11 (1.44%) EPoS
10 10 (1.31%) Blackberry
11 9 (1.18%) Management Information System
12 8 (1.05%) Mathematics
13 6 (0.79%) Data Integration
14 5 (0.65%) Physics
14 5 (0.65%) Smartphone
14 5 (0.65%) Replication
15 4 (0.52%) Streaming Video
15 4 (0.52%) Client/Server
15 4 (0.52%) Life Science
Operating Systems
1 433 (56.68%) Windows
2 202 (26.44%) Linux
3 154 (20.16%) UNIX
4 120 (15.71%) Windows Server 2008
5 86 (11.26%) Windows Server 2003
6 82 (10.73%) Windows 7
7 65 (8.51%) Windows XP
8 63 (8.25%) Windows Server 2012
9 42 (5.50%) Windows 8
10 34 (4.45%) Solaris
11 11 (1.44%) Mac OS X
11 11 (1.44%) Windows Vista
12 10 (1.31%) Windows 2000
12 10 (1.31%) AIX
13 8 (1.05%) HPUX
13 8 (1.05%) Red Hat Enterprise Linux
14 7 (0.92%) Windows 2000 Server
15 6 (0.79%) Windows Mobile
16 5 (0.65%) Ubuntu
16 5 (0.65%) CentOS
Processes & Methodologies
1 102 (13.35%) ITIL
2 46 (6.02%) Service Delivery
3 33 (4.32%) CRM
4 32 (4.19%) Project Management
5 29 (3.80%) Vulnerability Management
6 25 (3.27%) Kalman Filter
7 24 (3.14%) Time Management
8 22 (2.88%) Root Cause Analysis
9 21 (2.75%) Service Management
9 21 (2.75%) Business Intelligence
10 18 (2.36%) Systems Analysis
10 18 (2.36%) Analytics
11 17 (2.23%) Mentoring
12 16 (2.09%) Line Management
12 16 (2.09%) Disaster Recovery
13 15 (1.96%) Change Management
13 15 (1.96%) Incident Management
14 14 (1.83%) BCP
14 14 (1.83%) Migration
15 13 (1.70%) Numerical Analysis
Programming Languages
1 203 (26.57%) SQL
2 65 (8.51%) Java
3 31 (4.06%) JavaScript
4 29 (3.80%) PowerShell
5 27 (3.53%) Python
6 24 (3.14%) C++
7 20 (2.62%) VBScript
8 18 (2.36%) Perl
9 17 (2.23%) C#
10 13 (1.70%) C
10 13 (1.70%) Ruby
10 13 (1.70%) Bash Shell
11 8 (1.05%) Shell Script
11 8 (1.05%) PL/SQL
12 5 (0.65%) VB.NET
13 4 (0.52%) PHP
14 3 (0.39%) VB
14 3 (0.39%) T-SQL
15 2 (0.26%) X++
15 2 (0.26%) Golang
Qualifications
1 111 (14.53%) Degree
2 50 (6.54%) Cisco Certification
3 47 (6.15%) Security Cleared
4 42 (5.50%) CCNA
5 37 (4.84%) Microsoft Certification
6 35 (4.58%) CISSP
7 31 (4.06%) CEH
8 24 (3.14%) MCSE
9 19 (2.49%) CCNP
9 19 (2.49%) SC Cleared
10 15 (1.96%) MCP
10 15 (1.96%) CCA
10 15 (1.96%) Citrix Certification
11 13 (1.70%) ITIL Certification
12 9 (1.18%) JNCIA
12 9 (1.18%) MCSA
13 8 (1.05%) DV Cleared
13 8 (1.05%) CCSA
14 7 (0.92%) CCVP
14 7 (0.92%) Sun Certification
Quality Assurance & Compliance
1 89 (11.65%) SLA
2 9 (1.18%) HL7
3 8 (1.05%) ISO/IEC 27001
4 6 (0.79%) QA
5 4 (0.52%) ISO 9001
System Software
1 175 (22.91%) Active Directory
2 124 (16.23%) VMware Infrastructure
3 60 (7.85%) Hyper-V
4 52 (6.81%) XenApp
5 36 (4.71%) vSphere
6 32 (4.19%) Terminal Services
7 21 (2.75%) VMware ESX
8 20 (2.62%) VMware ESXi
8 20 (2.62%) XenDesktop
9 13 (1.70%) Microsoft App-V
9 13 (1.70%) XenServer
10 5 (0.65%) Terminal Server
10 5 (0.65%) VMware Server
11 4 (0.52%) Forefront TMG
12 3 (0.39%) Nmap
13 2 (0.26%) Microsoft Virtual Server
13 2 (0.26%) Samba
13 2 (0.26%) Firmware
13 2 (0.26%) Postfix
13 2 (0.26%) Sendmail
Systems Management
1 45 (5.89%) Backup Exec
2 29 (3.80%) Norton AntiVirus
3 22 (2.88%) SCOM
4 20 (2.62%) SCCM
5 14 (1.83%) WSUS
5 14 (1.83%) Symantec Endpoint Protection
6 12 (1.57%) EdgeSight
7 7 (0.92%) OpenView Configuration Management
8 4 (0.52%) Tivoli
9 3 (0.39%) Tivoli Storage Manager
9 3 (0.39%) Cisco CUCM
10 2 (0.26%) McAfee ePO
10 2 (0.26%) Systems Management Server (SMS)
10 2 (0.26%) CiscoWorks
10 2 (0.26%) Nessus
11 1 (0.13%) ARCserve
11 1 (0.13%) Cisco IPCC
11 1 (0.13%) NetBackup
11 1 (0.13%) Legato
11 1 (0.13%) Tivoli Monitoring
Vendors
1 276 (36.13%) Microsoft
2 196 (25.65%) VMware
3 117 (15.31%) Oracle
4 105 (13.74%) Cisco
5 99 (12.96%) Citrix
6 53 (6.94%) Symantec
7 36 (4.71%) HP
8 26 (3.40%) Juniper
9 23 (3.01%) Sun
9 23 (3.01%) CheckPoint
10 22 (2.88%) McAfee
11 20 (2.62%) Veeam
11 20 (2.62%) F5
12 18 (2.36%) SonicWALL
13 15 (1.96%) Lumension
14 13 (1.70%) Apple
15 11 (1.44%) Red Hat
15 11 (1.44%) Websense
16 10 (1.31%) Clearswift
16 10 (1.31%) Blue Coat
Reading, Berkshire
Evolution Recruitment Solutions
Salary: c30 (DOE) + Private Health Insurance + Benefits
Posted: 17 hours ago
Richmond, Surrey
Secure Virtual
Salary: Package (Depending on Experience)
Posted: 2 days ago
Richmond, Surrey
Secure Virtual
Salary: Package (Depending on Experience)
Posted: 2 days ago
Farnborough
Hays IT - Uk Posting account
Salary: £27000.00 - £32000.00 per annum
Posted: 2 days ago
Farnborough
Hays IT - Uk Posting account
Salary: £27000.00 - £32000.00 per annum
Posted: 2 days ago
Wallingford
Searchability
Salary: £17000 - £21000 per annum + Benefits
Posted: 2 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £17500 per annum + Benefits
Posted: 2 days ago
Rochester, Kent
1st Choice Computer Appointments Ltd
Salary: From £23,000 to £27,000 per annum
Posted: 2 days ago
Fleet, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £38000.00 - £45000.00 per annum
Posted: 2 days ago
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + bonus, on-call allowance
Posted: 2 days ago
Slough
OCC Computer personnel
Salary: £20k - 22.5k per year + Great benefits
Posted: 3 days ago
Reading, Berkshire
Bentley Whitaker
Salary: From £22,000 to £27,000 per annum and pension and bens
Posted: 3 days ago
Basingstoke
Spectrum IT
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Reading, Berkshire
Blue Glue
Salary: From £27,000 to £32,000 per annum
Posted: 4 days ago
Guildford, Surrey
Lorien Resourcing
Salary: £25000 - £35000 per annum
Posted: 4 days ago
Woking, Surrey
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 5 days ago
Wokingham, Berkshire
EXCELerate
Salary: Up to £25,000 per annum plus Corporate Benefits
Posted: 5 days ago
Aylesbury
People Source
Salary: £25000 - £35000 per annum
Posted: 5 days ago
Fleet, Hampshire
Greywood Associates Limited
Salary: £35000 - £40000 per annum + beneits
Posted: 6 days ago
Leatherhead, Surrey
Experis Ltd
Salary: £20000.00 - £23000.00 per annum + benefits
Posted: 6 days ago