The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 174 223 167
Rank change year-on-year
+49 -56
Permanent jobs requiring a Technical Support 345 239 374
As % of all permanent IT jobs located in the South East 1.57% 1.13% 1.66%
As % of the Job Titles category 1.66% 1.19% 1.74%
Number of salaries quoted 287 219 328
Average salary £31,750 £32,500 £33,500
Average salary % change year-on-year
-2.30% -2.98%
90% offered a salary of more than £21,000 £23,500 £22,500
10% offered a salary of more than £41,100 £45,000 £42,500
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20812 20072 21481
As % of all permanent IT jobs located in the South East 94.58% 95.02% 95.33%
Number of salaries quoted 16304 16603 18379
Average salary £41,500 £40,500 £40,000
Average salary % change year-on-year
+2.46% +1.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South East region.

Technical Support Salary Trend in the South East

Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support across the South East region over the 3 months to 19 September 2014.

Technical Support Salary Histogram in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +64 145 £36,500 +4.28% 16
Surrey +7 71 £30,000 -7.69% 5
Hampshire -3 31 £27,500 -12.69% 6
Oxfordshire +8 25 £36,000 +28.57% 4
Buckinghamshire +16 21 £30,000 - 6
Kent +12 18 £37,500 -11.76% 3
West Sussex -17 16 £30,500 -12.85% 3
East Sussex -28 15 £26,000 -20.00%
Middlesex +1 4 - -
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 19 September 2014, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 397 (54.99%) Windows
2 256 (35.46%) Microsoft
3 219 (30.33%) SQL
4 186 (25.76%) Linux
5 180 (24.93%) VMware
6 160 (22.16%) Active Directory
7 144 (19.94%) SQL Server
8 131 (18.14%) Oracle
9 128 (17.73%) MS Excel
10 123 (17.04%) UNIX
11 101 (13.99%) TCP/IP
12 100 (13.85%) SLA
12 100 (13.85%) ITIL
13 98 (13.57%) MS Exchange
14 96 (13.30%) VMware Infrastructure
15 95 (13.16%) Firewall
16 90 (12.47%) MS Office
17 87 (12.05%) Windows Server 2008
18 85 (11.77%) SAN
19 84 (11.63%) Degree
20 82 (11.36%) Cisco
21 80 (11.08%) Hyper-V
22 73 (10.11%) Internet
23 72 (9.97%) Finance
24 69 (9.56%) Windows 7
25 68 (9.42%) DNS
26 61 (8.45%) Citrix
27 58 (8.03%) French Language
27 58 (8.03%) HTML
28 56 (7.76%) German Language

Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 19 September 2014, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 98 (13.57%) MS Exchange
2 51 (7.06%) SharePoint
3 41 (5.68%) IIS
4 37 (5.12%) Exchange Server 2010
5 29 (4.02%) Lotus Domino
6 26 (3.60%) Exchange Server 2007
7 22 (3.05%) Exchange Server 2003
8 21 (2.91%) Apache
8 21 (2.91%) Lync
9 17 (2.35%) Tomcat
10 11 (1.52%) Exchange Server 2013
11 10 (1.39%) WebLogic
12 5 (0.69%) WebSphere
13 4 (0.55%) JRun
13 4 (0.55%) SharePoint Server
14 3 (0.42%) BizTalk Server
14 3 (0.42%) Blackberry Enterprise Server
14 3 (0.42%) IBM Notes
15 2 (0.28%) SAS
15 2 (0.28%) Exchange Server 5.5
Applications
1 128 (17.73%) MS Excel
2 90 (12.47%) MS Office
3 7 (0.97%) MS Visio
3 7 (0.97%) MS PowerPoint
4 6 (0.83%) PowerPivot
5 4 (0.55%) Spreadsheet
Business Applications
1 15 (2.08%) Oracle Financials
1 15 (2.08%) Oracle General Ledger
1 15 (2.08%) Oracle Payables
1 15 (2.08%) Oracle Receivables
1 15 (2.08%) Oracle Assets
2 3 (0.42%) Dynamics CRM
3 2 (0.28%) Dynamics AX
4 1 (0.14%) Dynamics NAV
Cloud Services
1 25 (3.46%) SaaS
2 13 (1.80%) Office 365
3 4 (0.55%) Microsoft Azure
4 3 (0.42%) IaaS
4 3 (0.42%) PaaS
5 1 (0.14%) Google Apps
Communications & Networking
1 101 (13.99%) TCP/IP
2 95 (13.16%) Firewall
3 85 (11.77%) SAN
4 73 (10.11%) Internet
5 68 (9.42%) DNS
6 53 (7.34%) LAN
7 50 (6.93%) VPN
8 48 (6.65%) WAN
9 28 (3.88%) DHCP
10 23 (3.19%) Wireless
11 22 (3.05%) VoIP
12 20 (2.77%) Ethernet
13 16 (2.22%) Cisco ASA
14 15 (2.08%) ISDN
15 14 (1.94%) NAS
16 12 (1.66%) iSCSI
16 12 (1.66%) LDAP
17 11 (1.52%) IP Telephony
18 10 (1.39%) HTTP
18 10 (1.39%) SSL
Database & Business Intelligence
1 144 (19.94%) SQL Server
2 47 (6.51%) Relational Database
3 37 (5.12%) MySQL
4 31 (4.29%) Big Data
5 30 (4.16%) RDBMS
6 25 (3.46%) SQL Server Reporting Services
7 23 (3.19%) SQL Server 2000
8 22 (3.05%) Oracle Database 10g
8 22 (3.05%) Oracle Database
9 17 (2.35%) DB2
10 11 (1.52%) OLAP
10 11 (1.52%) Oracle OLAP
10 11 (1.52%) SQL Server 2012
10 11 (1.52%) MongoDB
10 11 (1.52%) NoSQL
11 10 (1.39%) Crystal Reports
12 7 (0.97%) SQL Server 2008
13 3 (0.42%) MS Access
13 3 (0.42%) SQL Server 2005
14 2 (0.28%) DB2 UDB
Development Applications
1 6 (0.83%) Eclipse
2 5 (0.69%) Team Foundation Server
3 4 (0.55%) Oracle Forms
4 2 (0.28%) SilkTest
4 2 (0.28%) JIRA
4 2 (0.28%) QuickTest Pro
4 2 (0.28%) LoadRunner
4 2 (0.28%) WATIR
4 2 (0.28%) Selenium
5 1 (0.14%) Hudson
5 1 (0.14%) Jenkins
5 1 (0.14%) ClearQuest
5 1 (0.14%) CruiseControl
5 1 (0.14%) Subversion
5 1 (0.14%) Maven
5 1 (0.14%) Oracle APEX
5 1 (0.14%) ClearCase
General
1 72 (9.97%) Finance
2 58 (8.03%) French Language
3 56 (7.76%) German Language
4 36 (4.99%) Telecoms
5 23 (3.19%) Spanish Language
6 19 (2.63%) Russian Language
7 16 (2.22%) Retail
8 15 (2.08%) Back Office
9 11 (1.52%) Electronics
10 9 (1.25%) Advertising
10 9 (1.25%) Marketing
11 7 (0.97%) Banking
11 7 (0.97%) Multimedia
12 5 (0.69%) Law
13 4 (0.55%) Front Office
13 4 (0.55%) Local Government
14 3 (0.42%) Retail Banking
14 3 (0.42%) Italian Language
15 2 (0.28%) Billing
15 2 (0.28%) Manufacturing
Libraries, Frameworks & Software Standards
1 58 (8.03%) HTML
2 33 (4.57%) XML
3 31 (4.29%) CSS
4 25 (3.46%) .NET
5 24 (3.32%) Web Services
6 10 (1.39%) jQuery
6 10 (1.39%) J2EE
7 7 (0.97%) XHTML
7 7 (0.97%) Ajax
8 6 (0.83%) SOAP
9 5 (0.69%) JSP
9 5 (0.69%) WF
10 4 (0.55%) COM
10 4 (0.55%) WSDL
11 3 (0.42%) XSLT
12 2 (0.28%) DHTML
12 2 (0.28%) ASP.NET
12 2 (0.28%) Regular Expression
13 1 (0.14%) Java EE
13 1 (0.14%) Application Packaging
Miscellaneous
1 41 (5.68%) Analytical Skills
2 38 (5.26%) Computer Science
3 29 (4.02%) Clustering
4 27 (3.74%) Open Source
5 17 (2.35%) Mathematics
5 17 (2.35%) Enterprise Software
6 15 (2.08%) Video Conferencing
7 12 (1.66%) Data Integration
8 11 (1.52%) Thin Client
8 11 (1.52%) Fat Client
9 9 (1.25%) Management Information System
10 7 (0.97%) EPoS
10 7 (0.97%) Physics
11 6 (0.83%) Smartphone
11 6 (0.83%) Statistics
11 6 (0.83%) CMDB
12 5 (0.69%) Social Media
12 5 (0.69%) Replication
13 4 (0.55%) PKI
13 4 (0.55%) Blackberry
Operating Systems
1 397 (54.99%) Windows
2 186 (25.76%) Linux
3 123 (17.04%) UNIX
4 87 (12.05%) Windows Server 2008
5 69 (9.56%) Windows 7
6 51 (7.06%) Windows Server 2003
7 37 (5.12%) Windows XP
8 36 (4.99%) Windows Server 2012
9 35 (4.85%) Solaris
10 27 (3.74%) Windows 8
11 14 (1.94%) Ubuntu
12 13 (1.80%) Red Hat Enterprise Linux
13 12 (1.66%) AIX
13 12 (1.66%) Mac OS X
13 12 (1.66%) Windows 2000
14 11 (1.52%) HPUX
14 11 (1.52%) Debian
15 7 (0.97%) Windows Vista
15 7 (0.97%) CentOS
16 5 (0.69%) Windows 2000 Server
Processes & Methodologies
1 100 (13.85%) ITIL
2 41 (5.68%) Service Delivery
3 40 (5.54%) Service Management
4 35 (4.85%) Project Management
5 34 (4.71%) Business Intelligence
6 28 (3.88%) CRM
7 26 (3.60%) Analytics
8 23 (3.19%) Business Analytics
8 23 (3.19%) Validation
8 23 (3.19%) Time Management
9 22 (3.05%) Systems Analysis
9 22 (3.05%) ITSM
10 20 (2.77%) Line Management
11 19 (2.63%) Disaster Recovery
12 15 (2.08%) ETL
12 15 (2.08%) Web Development
12 15 (2.08%) Vulnerability Management
13 13 (1.80%) Incident Management
13 13 (1.80%) Change Management
14 12 (1.66%) OO
Programming Languages
1 219 (30.33%) SQL
2 52 (7.20%) Java
3 49 (6.79%) JavaScript
4 24 (3.32%) Python
5 19 (2.63%) PL/SQL
6 17 (2.35%) Perl
7 16 (2.22%) Bash Shell
8 15 (2.08%) C++
8 15 (2.08%) PowerShell
9 11 (1.52%) C
10 10 (1.39%) PHP
11 7 (0.97%) Ruby
12 6 (0.83%) C#
13 4 (0.55%) VB
13 4 (0.55%) VB.NET
14 3 (0.42%) T-SQL
14 3 (0.42%) Shell Script
15 2 (0.28%) PowerHouse
16 1 (0.14%) VBScript
Qualifications
1 84 (11.63%) Degree
2 49 (6.79%) Microsoft Certification
3 45 (6.23%) Security Cleared
4 39 (5.40%) MCSE
5 37 (5.12%) Cisco Certification
6 33 (4.57%) CCNA
7 30 (4.16%) MCP
8 25 (3.46%) SC Cleared
9 20 (2.77%) CISSP
10 18 (2.49%) MCITP
11 17 (2.35%) CEH
12 15 (2.08%) MCSA
13 13 (1.80%) ITIL Certification
14 10 (1.39%) VMware Certified Professional (VCP)
15 9 (1.25%) Network+ Certification
16 8 (1.11%) CCSA
16 8 (1.11%) DV Cleared
16 8 (1.11%) CCNP
17 6 (0.83%) MCDBA
17 6 (0.83%) JNCIA
Quality Assurance & Compliance
1 100 (13.85%) SLA
2 9 (1.25%) ISO/IEC 27001
2 9 (1.25%) QA
2 9 (1.25%) HL7
3 1 (0.14%) ISO 9001
System Software
1 160 (22.16%) Active Directory
2 96 (13.30%) VMware Infrastructure
3 80 (11.08%) Hyper-V
4 27 (3.74%) vSphere
5 24 (3.32%) XenApp
6 13 (1.80%) VMware ESX
7 12 (1.66%) Terminal Services
8 11 (1.52%) Microsoft App-V
9 10 (1.39%) VMware ESXi
10 8 (1.11%) XenServer
10 8 (1.11%) XenDesktop
11 6 (0.83%) UAG
11 6 (0.83%) VMware Workstation
12 5 (0.69%) VMware Server
13 4 (0.55%) IMail Server
13 4 (0.55%) Terminal Server
14 3 (0.42%) vCloud
15 2 (0.28%) ISA Server
15 2 (0.28%) Samba
15 2 (0.28%) Nmap
Systems Management
1 17 (2.35%) SCCM
2 12 (1.66%) Norton AntiVirus
2 12 (1.66%) Backup Exec
3 11 (1.52%) SCOM
4 4 (0.55%) Tivoli
4 4 (0.55%) Tivoli Storage Manager
5 2 (0.28%) Nessus
5 2 (0.28%) WSUS
5 2 (0.28%) Cisco IPCC
5 2 (0.28%) EMC Navisphere
5 2 (0.28%) Cisco CUCM
6 1 (0.14%) HP Data Protector
6 1 (0.14%) NetBackup
Vendors
1 256 (35.46%) Microsoft
2 180 (24.93%) VMware
3 131 (18.14%) Oracle
4 82 (11.36%) Cisco
5 61 (8.45%) Citrix
6 34 (4.71%) HP
7 31 (4.29%) Juniper
8 24 (3.32%) Sun
9 21 (2.91%) Apple
9 21 (2.91%) Symantec
10 16 (2.22%) Red Hat
10 16 (2.22%) SAP
11 11 (1.52%) Sybase
11 11 (1.52%) SolarWinds
12 10 (1.39%) CheckPoint
13 9 (1.25%) Websense
13 9 (1.25%) SonicWALL
14 8 (1.11%) Aruba
14 8 (1.11%) Veeam
14 8 (1.11%) McAfee
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £25,000 to £32,000 per annum Superb base with excellent bonus and
Posted: Yesterday
Horsham, West Sussex
IT Connections
Salary: £35,000 to £45,000
Posted: Yesterday
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £28,000 to £35,000 per annum + Great Benefits
Posted: Yesterday
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + on-call allowance, bonus
Posted: 2 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: 2 days ago
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £27000 - £30000 per annum
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18300 - £23300 per annum + £1,200 DV allowance
Posted: 2 days ago
Reading, Berkshire
Opus Recruitment Solutions Ltd
Salary: £30000 to £50000 per annum
Posted: 3 days ago
Wokingham, Berkshire
Yoh Company
Salary: £40000 - £50000 per annum
Posted: 3 days ago
Abingdon, Oxfordshire
RM Education
Salary: £35k - £45k per annum + 5% bonus
Posted: 3 days ago
Abingdon, Oxfordshire
RM Education
Salary: £35000 - £45000 per annum + 5% bonus
Posted: 3 days ago
Wokingham, Berkshire
ComputAppoint
Salary: £34000 - £38000 per annum
Posted: 3 days ago
Eastleigh, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £18000 per annum + Benefits+Training
Posted: 3 days ago
Reading, Berkshire
Davanti Solutions
Salary: £32,000 per annum
Posted: 4 days ago
Basingstoke, Hampshire
NES Global Talent
Salary: £16000 to £21000 per annum
Posted: 4 days ago
Berkshire
Arden Resourcing Limited
Salary: From £45,000 to £55,000 per annum + Benefits and Bonus
Posted: 5 days ago
Maidenhead, Berkshire
Arden Resourcing Limited
Salary: From £40,000 to £45,000 per annum + Benefits and Bonus
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Informatiq Consulting
Posted: 5 days ago
Canterbury, Kent
ComputerWorld Personnel Ltd
Salary: £18000 - £22000 per annum
Posted: 5 days ago
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £20,000 to £25,000 per annum +10% bonus + excellent benefits
Posted: 5 days ago