The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 157 163 157
Rank change year-on-year
+6 -6
Permanent jobs requiring a Technical Support 368 324 353
As % of all permanent IT jobs located in the South East 1.82% 1.56% 1.72%
As % of the Job Titles category 1.91% 1.65% 1.81%
Number of salaries quoted 316 259 323
Average salary £32,500 £31,000 £35,000
Average salary % change year-on-year
+4.83% -11.42%
90% offered a salary of more than £21,500 £21,000 £24,000
10% offered a salary of more than £45,000 £42,500 £45,000
UK excluding London average salary £31,500 £28,250 £30,250
% change year-on-year
+11.50% -6.61%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19277 19662 19473
As % of all permanent IT jobs located in the South East 95.18% 94.63% 95.13%
Number of salaries quoted 15741 15577 16420
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South East region.

Technical Support Salary Trend in the South East

Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support across the South East region over the 3 months to 5 March 2015.

Technical Support Salary Histogram in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +16 142 £40,000 +5.26% 6
Surrey +13 101 £32,500 +25.00% 10
Hampshire -4 67 £28,000 -5.88% 4
Buckinghamshire +12 19 £38,750 +84.52% 3
Oxfordshire 0 11 £23,207 -8.99% 2
West Sussex -14 11 £26,500 - 2
East Sussex - 9 £36,000 -
Middlesex +13 6 £33,250 +18.75%
Sussex - 2 - - 1
M4 Corridor - 1 £29,000 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 5 March 2015, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 454 (58.73%) Windows
2 293 (37.90%) Microsoft
3 210 (27.17%) Linux
4 200 (25.87%) Active Directory
5 197 (25.49%) SQL
6 196 (25.36%) VMware
7 163 (21.09%) MS Excel
8 160 (20.70%) UNIX
9 145 (18.76%) MS Exchange
10 140 (18.11%) TCP/IP
11 138 (17.85%) VMware Infrastructure
12 132 (17.08%) Windows Server 2008
12 132 (17.08%) Firewall
13 127 (16.43%) MS Office
14 126 (16.30%) Oracle
15 119 (15.39%) Degree
16 115 (14.88%) Cisco
16 115 (14.88%) Citrix
17 112 (14.49%) DNS
18 99 (12.81%) Windows Server 2003
19 96 (12.42%) ITIL
20 88 (11.38%) SQL Server
21 86 (11.13%) Windows 7
22 85 (11.00%) Windows XP
23 79 (10.22%) Windows Server 2012
24 78 (10.09%) WAN
25 76 (9.83%) LAN
26 74 (9.57%) DHCP
27 73 (9.44%) XenApp
28 71 (9.18%) Java

Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 5 March 2015, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 145 (18.76%) MS Exchange
2 56 (7.24%) IIS
3 49 (6.34%) SharePoint
4 33 (4.27%) Exchange Server 2010
5 27 (3.49%) Lotus Domino
6 23 (2.98%) Exchange Server 2007
7 20 (2.59%) Exchange Server 2013
7 20 (2.59%) Lync
8 18 (2.33%) Exchange Server 2003
9 16 (2.07%) Apache
10 15 (1.94%) MS Project Server
11 11 (1.42%) Tomcat
12 10 (1.29%) WebLogic
13 9 (1.16%) Oracle Workflow
13 9 (1.16%) Oracle SOA Suite
14 7 (0.91%) JBoss
15 4 (0.52%) IBM Notes
16 3 (0.39%) WebSphere
16 3 (0.39%) SharePoint 2013
17 2 (0.26%) SharePoint 2010
Applications
1 163 (21.09%) MS Excel
2 127 (16.43%) MS Office
3 8 (1.03%) MS PowerPoint
4 1 (0.13%) MS Visio
4 1 (0.13%) Spreadsheet
Business Applications
1 9 (1.16%) Oracle EBS
1 9 (1.16%) Oracle EBS R12
2 4 (0.52%) Nortel Periphonics
2 4 (0.52%) Dynamics AX
3 2 (0.26%) BPCS
3 2 (0.26%) SAP CRM
3 2 (0.26%) Maximo
3 2 (0.26%) Dynamics CRM
4 1 (0.13%) Remedy ITSM
4 1 (0.13%) Oracle BPM
Cloud Services
1 18 (2.33%) SaaS
2 15 (1.94%) Office 365
3 14 (1.81%) IaaS
4 6 (0.78%) Cloud Computing
5 2 (0.26%) Google Apps
6 1 (0.13%) Microsoft Azure
6 1 (0.13%) PaaS
Communications & Networking
1 140 (18.11%) TCP/IP
2 132 (17.08%) Firewall
3 112 (14.49%) DNS
4 78 (10.09%) WAN
5 76 (9.83%) LAN
6 74 (9.57%) DHCP
7 65 (8.41%) SAN
8 55 (7.12%) VPN
9 48 (6.21%) VoIP
10 45 (5.82%) Internet
11 27 (3.49%) iSCSI
12 26 (3.36%) Wireless
13 25 (3.23%) VLAN
14 20 (2.59%) Cisco ASA
15 19 (2.46%) Wireshark
15 19 (2.46%) Ethernet
15 19 (2.46%) MPLS
16 15 (1.94%) HTTP
16 15 (1.94%) NetScaler
17 14 (1.81%) GPRS
Database & Business Intelligence
1 88 (11.38%) SQL Server
2 24 (3.10%) MySQL
2 24 (3.10%) Oracle Database
3 22 (2.85%) Relational Database
4 16 (2.07%) RDBMS
5 15 (1.94%) PostgreSQL
5 15 (1.94%) SQL Server 2008
6 12 (1.55%) Oracle Reports
6 12 (1.55%) SQL Server 2005
7 10 (1.29%) SQL Server 2000
8 8 (1.03%) MS Access
8 8 (1.03%) Data Warehouse
9 7 (0.91%) Oracle Database 10g
10 6 (0.78%) Big Data
11 5 (0.65%) DB2
12 4 (0.52%) Oracle Database 11g
13 3 (0.39%) SQL Server 2012
14 2 (0.26%) Data Mining
14 2 (0.26%) SQL Server Reporting Services
14 2 (0.26%) SQL Server Analysis Services
Development Applications
1 15 (1.94%) Oracle Forms
2 9 (1.16%) Toad
3 3 (0.39%) QuickTest Pro
3 3 (0.39%) LoadRunner
3 3 (0.39%) MSBuild
4 2 (0.26%) Team Foundation Server
4 2 (0.26%) Jenkins
4 2 (0.26%) Subversion
5 1 (0.13%) Maven
5 1 (0.13%) SilkTest
5 1 (0.13%) WATIR
5 1 (0.13%) Selenium
5 1 (0.13%) JIRA
5 1 (0.13%) Eclipse
5 1 (0.13%) ClearQuest
5 1 (0.13%) SoapUI
General
1 62 (8.02%) Finance
2 56 (7.24%) Telecoms
3 49 (6.34%) German Language
4 47 (6.08%) French Language
5 32 (4.14%) Retail
6 25 (3.23%) Spanish Language
7 15 (1.94%) Italian Language
8 13 (1.68%) Back Office
9 12 (1.55%) Front Office
10 10 (1.29%) Electronics
11 9 (1.16%) Marketing
12 5 (0.65%) Manufacturing
13 4 (0.52%) Financial Institution
13 4 (0.52%) Publishing
14 3 (0.39%) Banking
14 3 (0.39%) Multimedia
15 2 (0.26%) Games
15 2 (0.26%) Korean Language
16 1 (0.13%) Polish Language
16 1 (0.13%) Portuguese Language
Libraries, Frameworks & Software Standards
1 37 (4.79%) .NET
2 34 (4.40%) HTML
3 30 (3.88%) XML
4 19 (2.46%) Web Services
5 12 (1.55%) CSS
6 10 (1.29%) ASP.NET
7 9 (1.16%) J2EE
7 9 (1.16%) Oracle Fusion
8 8 (1.03%) Esper
9 7 (0.91%) XHTML
10 6 (0.78%) MAPI
11 5 (0.65%) WAP
12 3 (0.39%) Ajax
12 3 (0.39%) ODBC
12 3 (0.39%) COM
12 3 (0.39%) JSP
13 2 (0.26%) ASP.NET MVC
13 2 (0.26%) CSS3
13 2 (0.26%) AngularJS
13 2 (0.26%) Unreal Engine
Miscellaneous
1 59 (7.63%) Analytical Skills
2 36 (4.66%) Computer Science
3 34 (4.40%) Clustering
4 23 (2.98%) Fat Client
4 23 (2.98%) Thin Client
5 20 (2.59%) Enterprise Software
6 15 (1.94%) Blackberry
7 13 (1.68%) Video Conferencing
8 12 (1.55%) Open Source
8 12 (1.55%) Management Information System
9 11 (1.42%) EPoS
10 8 (1.03%) Client/Server
11 7 (0.91%) Streaming Video
11 7 (0.91%) Social Media
12 6 (0.78%) Mathematics
13 5 (0.65%) PKI
13 5 (0.65%) CCTV
14 4 (0.52%) Replication
14 4 (0.52%) CMDB
14 4 (0.52%) Life Science
Operating Systems
1 454 (58.73%) Windows
2 210 (27.17%) Linux
3 160 (20.70%) UNIX
4 132 (17.08%) Windows Server 2008
5 99 (12.81%) Windows Server 2003
6 86 (11.13%) Windows 7
7 85 (11.00%) Windows XP
8 79 (10.22%) Windows Server 2012
9 54 (6.99%) Windows 8
10 41 (5.30%) Solaris
11 25 (3.23%) Mac OS X
12 22 (2.85%) Windows Vista
13 15 (1.94%) Red Hat Enterprise Linux
14 14 (1.81%) AIX
15 10 (1.29%) HPUX
16 9 (1.16%) SUSE
16 9 (1.16%) Windows 2000
17 8 (1.03%) Windows 2000 Server
18 6 (0.78%) Android
19 5 (0.65%) Mac OS
Processes & Methodologies
1 96 (12.42%) ITIL
2 42 (5.43%) Time Management
3 41 (5.30%) Service Delivery
4 31 (4.01%) CRM
5 29 (3.75%) Kalman Filter
6 26 (3.36%) Root Cause Analysis
6 26 (3.36%) Incident Management
7 24 (3.10%) Vulnerability Management
8 21 (2.72%) Project Management
9 19 (2.46%) Product Management
9 19 (2.46%) Service Management
10 18 (2.33%) Workflow
11 17 (2.20%) Mentoring
12 15 (1.94%) Business Intelligence
12 15 (1.94%) Performance Tuning
13 14 (1.81%) BCP
13 14 (1.81%) Software Engineering
14 11 (1.42%) Disaster Recovery
15 10 (1.29%) QMS
15 10 (1.29%) Quality Management
Programming Languages
1 197 (25.49%) SQL
2 71 (9.18%) Java
3 39 (5.05%) PowerShell
4 37 (4.79%) Perl
5 32 (4.14%) C++
6 28 (3.62%) Python
7 25 (3.23%) VBScript
8 24 (3.10%) Ruby
9 22 (2.85%) C#
10 21 (2.72%) Shell Script
11 20 (2.59%) C
12 18 (2.33%) JavaScript
13 12 (1.55%) PL/SQL
14 7 (0.91%) VB
14 7 (0.91%) VB.NET
14 7 (0.91%) PHP
15 6 (0.78%) Bash Shell
16 5 (0.65%) T-SQL
17 2 (0.26%) Google Apps Script
17 2 (0.26%) Golang
Qualifications
1 119 (15.39%) Degree
2 54 (6.99%) Security Cleared
3 47 (6.08%) Cisco Certification
4 39 (5.05%) Microsoft Certification
5 36 (4.66%) CCNA
6 27 (3.49%) CISSP
7 24 (3.10%) CEH
8 23 (2.98%) SC Cleared
9 22 (2.85%) MCSE
10 21 (2.72%) CCA
10 21 (2.72%) Citrix Certification
11 20 (2.59%) VCP4
12 18 (2.33%) CCNP
12 18 (2.33%) DV Cleared
13 17 (2.20%) MCP
14 11 (1.42%) MCITP
15 10 (1.29%) RHCE
16 8 (1.03%) RHCSA
16 8 (1.03%) ITIL Certification
17 7 (0.91%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 49 (6.34%) SLA
2 4 (0.52%) ISO 9001
2 4 (0.52%) ISO/IEC 27001
3 1 (0.13%) QA
System Software
1 200 (25.87%) Active Directory
2 138 (17.85%) VMware Infrastructure
3 73 (9.44%) XenApp
4 54 (6.99%) Hyper-V
5 41 (5.30%) Terminal Services
6 36 (4.66%) vSphere
7 32 (4.14%) VMware ESXi
8 27 (3.49%) XenDesktop
9 22 (2.85%) XenServer
10 19 (2.46%) Microsoft App-V
11 18 (2.33%) VMware ESX
12 13 (1.68%) Terminal Server
13 6 (0.78%) NFS
14 5 (0.65%) VMware Server
15 4 (0.52%) Forefront TMG
16 3 (0.39%) Microsoft Virtual Server
16 3 (0.39%) VMware Workstation
17 2 (0.26%) Postfix
17 2 (0.26%) Sendmail
17 2 (0.26%) pfSense
Systems Management
1 44 (5.69%) Backup Exec
2 34 (4.40%) SCCM
3 30 (3.88%) SCOM
4 28 (3.62%) Norton AntiVirus
5 19 (2.46%) EdgeSight
6 16 (2.07%) OpenView Configuration Management
7 15 (1.94%) WSUS
8 14 (1.81%) Symantec Endpoint Protection
9 5 (0.65%) Systems Management Server (SMS)
10 4 (0.52%) Cisco IPCC
11 2 (0.26%) HP Quality Center
11 2 (0.26%) McAfee ePO
11 2 (0.26%) Cisco CUCM
11 2 (0.26%) Tivoli
11 2 (0.26%) CiscoWorks
11 2 (0.26%) NetBackup
12 1 (0.13%) Veritas Storage Foundation
12 1 (0.13%) Legato
12 1 (0.13%) Tivoli Monitoring
12 1 (0.13%) Netcool
Vendors
1 293 (37.90%) Microsoft
2 196 (25.36%) VMware
3 126 (16.30%) Oracle
4 115 (14.88%) Cisco
4 115 (14.88%) Citrix
5 57 (7.37%) Symantec
6 31 (4.01%) HP
7 24 (3.10%) Sun
7 24 (3.10%) Juniper
8 23 (2.98%) Red Hat
8 23 (2.98%) CheckPoint
9 22 (2.85%) McAfee
9 22 (2.85%) Veeam
10 20 (2.59%) Lumension
10 20 (2.59%) F5
11 19 (2.46%) Apple
12 16 (2.07%) AppSense
13 15 (1.94%) Borland
14 14 (1.81%) SonicWALL
15 13 (1.68%) Veritas
Farnborough, Hampshire
Evolution Recruitment Solutions
Salary: NEg
Posted: 3 hours ago
Slough, Berkshire
Global Technology Solutions Ltd
Salary: £45000 - £55000 per annum + ben
Posted: 5 hours ago
Hampshire
Nigel Frank International Limited - Newcastle
Salary: £20000 - £25000 per annum + Bonus / Health
Posted: Yesterday
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £18000 - £25000 per annum + Great Benefits
Posted: Yesterday
Berkshire
Jonothan Bosworth
Salary: From £45,000 to £55,000 per annum
Posted: Yesterday
Guildford, Surrey
Hudson IT
Salary: £35000 - £45000 per annum + package
Posted: Yesterday
Guildford
Interquest - IQ ERP
Salary: £30000 - £49000 per annum + Bonus+Pension+full benefits
Posted: Yesterday
Hampshire
Computer People
Salary: £24000.00 - £27000.00 per annum
Posted: 2 days ago
Guildford
Austin Fraser Limited
Salary: £30000 - £35000 per annum + car, fuel card
Posted: 2 days ago
Guildford, Surrey
Lorien Resourcing
Posted: 2 days ago
Leatherhead, Surrey
Experis Ltd
Salary: £20000.00 - £23000.00 per annum + benefits
Posted: 2 days ago
Wallington, Surrey
@ITS
Salary: From £24,000 to £27,000 per annum £24,000 - £27,000
Posted: 3 days ago
Surrey
Connectus
Salary: £23000 per annum + Benefits and Performance related bonus
Posted: 5 days ago
Bracknell, Berkshire
Digitech Resourcing Ltd
Salary: From £30,000 to £35,000 per annum + Bonus
Posted: 5 days ago
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 5 days ago
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £30,000 per annum £25,000 to £30,000 Negotiable + Bonu
Posted: 6 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £40,000 per annum £35,000 to £40,000 Negotiable + 10%
Posted: 6 days ago
Oxford, Oxfordshire (OX1)
Guru Careers
Salary: £18 - 24k
Posted: 9 days ago
Crawley
Bluefire Consulting
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 9 days ago
Newhaven, Sussex
Cash Bases Ltd
Posted: 16 days ago