The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 175 211 157
Rank change year-on-year
+36 -54
Permanent jobs requiring a Technical Support 359 259 389
As % of all permanent IT jobs located in the South East 1.59% 1.19% 1.70%
As % of the Job Titles category 1.68% 1.25% 1.78%
Number of salaries quoted 292 237 350
Average salary £32,500 £32,500 £34,000
Average salary % change year-on-year
- -4.41%
90% offered a salary of more than £21,500 £24,000 £22,500
10% offered a salary of more than £45,000 £42,500 £42,500
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21430 20664 21850
As % of all permanent IT jobs located in the South East 94.70% 95.08% 95.45%
Number of salaries quoted 16859 17053 18653
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South East region.

Technical Support Salary Trend in the South East

Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support across the South East region over the 3 months to 22 August 2014.

Technical Support Salary Histogram in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +55 152 £36,500 +4.28% 18
Surrey -12 70 £27,500 -15.38% 5
Hampshire -7 33 £26,500 -15.87% 3
Buckinghamshire +18 29 £30,000 +9.09% 5
Oxfordshire +15 24 £29,000 -14.70% 5
East Sussex -27 16 £26,000 -20.00% 2
Kent +6 15 £27,500 -20.86% 1
West Sussex -7 15 £30,250 -13.57% 1
Middlesex +4 5 £40,000 +100.00% 1
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 22 August 2014, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 416 (55.32%) Windows
2 271 (36.04%) Microsoft
3 262 (34.84%) SQL
4 201 (26.73%) Linux
5 175 (23.27%) Active Directory
6 172 (22.87%) VMware
7 148 (19.68%) SQL Server
8 145 (19.28%) Oracle
9 139 (18.48%) UNIX
10 133 (17.69%) MS Excel
11 112 (14.89%) MS Exchange
12 106 (14.10%) TCP/IP
13 96 (12.77%) Firewall
14 95 (12.63%) ITIL
15 93 (12.37%) MS Office
16 92 (12.23%) SLA
16 92 (12.23%) Windows Server 2008
17 91 (12.10%) VMware Infrastructure
17 91 (12.10%) Degree
18 87 (11.57%) SAN
19 85 (11.30%) Internet
20 82 (10.90%) Cisco
21 76 (10.11%) Finance
22 75 (9.97%) DNS
23 74 (9.84%) Hyper-V
24 72 (9.57%) Windows 7
25 65 (8.64%) SharePoint
26 64 (8.51%) French Language
27 61 (8.11%) German Language
27 61 (8.11%) HTML

Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 22 August 2014, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 112 (14.89%) MS Exchange
2 65 (8.64%) SharePoint
3 45 (5.98%) Exchange Server 2010
4 42 (5.59%) IIS
5 38 (5.05%) Lotus Domino
6 35 (4.65%) Exchange Server 2007
7 28 (3.72%) Exchange Server 2003
8 24 (3.19%) Lync
9 23 (3.06%) Apache
10 19 (2.53%) Tomcat
11 14 (1.86%) Exchange Server 2013
12 9 (1.20%) WebLogic
13 6 (0.80%) IBM Notes
14 5 (0.66%) WebSphere
15 4 (0.53%) JRun
16 3 (0.40%) WordPress
16 3 (0.40%) BizTalk Server
16 3 (0.40%) Blackberry Enterprise Server
16 3 (0.40%) Office Communications Server
17 2 (0.27%) SAS
Applications
1 133 (17.69%) MS Excel
2 93 (12.37%) MS Office
3 9 (1.20%) MS PowerPoint
4 8 (1.06%) MS Visio
5 6 (0.80%) PowerPivot
6 3 (0.40%) Spreadsheet
Business Applications
1 22 (2.93%) Oracle Financials
1 22 (2.93%) Oracle General Ledger
1 22 (2.93%) Oracle Payables
1 22 (2.93%) Oracle Receivables
1 22 (2.93%) Oracle Assets
2 7 (0.93%) Oracle EBS
2 7 (0.93%) Oracle EBS R12
3 5 (0.66%) Dynamics AX
4 3 (0.40%) Dynamics CRM
5 1 (0.13%) Dynamics NAV
Cloud Services
1 23 (3.06%) SaaS
2 18 (2.39%) Office 365
3 5 (0.66%) Microsoft Azure
4 4 (0.53%) PaaS
4 4 (0.53%) Google Apps
4 4 (0.53%) IaaS
5 3 (0.40%) Cloud Computing
Communications & Networking
1 106 (14.10%) TCP/IP
2 96 (12.77%) Firewall
3 87 (11.57%) SAN
4 85 (11.30%) Internet
5 75 (9.97%) DNS
6 52 (6.91%) VPN
7 43 (5.72%) LAN
8 35 (4.65%) WAN
9 28 (3.72%) DHCP
10 24 (3.19%) VoIP
11 22 (2.93%) Wireless
12 20 (2.66%) Ethernet
13 18 (2.39%) Cisco ASA
14 17 (2.26%) NAS
15 15 (1.99%) LDAP
15 15 (1.99%) HTTP
16 13 (1.73%) iSCSI
16 13 (1.73%) SMTP
16 13 (1.73%) SSL
17 11 (1.46%) FTP
Database & Business Intelligence
1 148 (19.68%) SQL Server
2 60 (7.98%) Relational Database
3 35 (4.65%) MySQL
4 34 (4.52%) RDBMS
4 34 (4.52%) Big Data
5 29 (3.86%) SQL Server Reporting Services
6 18 (2.39%) DB2
6 18 (2.39%) SQL Server 2000
7 17 (2.26%) Oracle Database
7 17 (2.26%) Oracle Database 10g
8 16 (2.13%) SQL Server 2012
9 12 (1.60%) OLAP
9 12 (1.60%) Oracle OLAP
9 12 (1.60%) MongoDB
9 12 (1.60%) NoSQL
9 12 (1.60%) SQL Server 2008
10 10 (1.33%) Crystal Reports
11 8 (1.06%) Oracle Reports
12 7 (0.93%) Oracle BI Publisher
13 5 (0.66%) SQL Server 2005
Development Applications
1 10 (1.33%) Oracle Forms
2 4 (0.53%) QuickTest Pro
2 4 (0.53%) LoadRunner
2 4 (0.53%) Eclipse
2 4 (0.53%) SilkTest
2 4 (0.53%) WATIR
2 4 (0.53%) Selenium
3 2 (0.27%) Team Foundation Server
3 2 (0.27%) JIRA
4 1 (0.13%) CruiseControl
4 1 (0.13%) Oracle APEX
4 1 (0.13%) MorphX
4 1 (0.13%) ClearCase
4 1 (0.13%) ClearQuest
4 1 (0.13%) Hudson
General
1 76 (10.11%) Finance
2 64 (8.51%) French Language
3 61 (8.11%) German Language
4 40 (5.32%) Telecoms
5 26 (3.46%) Spanish Language
6 22 (2.93%) Russian Language
7 16 (2.13%) Retail
8 15 (1.99%) Back Office
9 13 (1.73%) Advertising
10 12 (1.60%) Electronics
11 11 (1.46%) Marketing
12 7 (0.93%) Banking
12 7 (0.93%) Law
13 5 (0.66%) Manufacturing
13 5 (0.66%) Local Government
14 4 (0.53%) Front Office
15 3 (0.40%) Italian Language
15 3 (0.40%) Retail Banking
16 2 (0.27%) Billing
17 1 (0.13%) Multimedia
Libraries, Frameworks & Software Standards
1 61 (8.11%) HTML
2 36 (4.79%) XML
2 36 (4.79%) .NET
3 29 (3.86%) CSS
4 24 (3.19%) Web Services
5 12 (1.60%) WF
6 10 (1.33%) jQuery
7 9 (1.20%) J2EE
8 6 (0.80%) XHTML
8 6 (0.80%) SOAP
8 6 (0.80%) Ajax
9 5 (0.66%) XSLT
10 4 (0.53%) JSP
10 4 (0.53%) ASP.NET
10 4 (0.53%) WSDL
11 2 (0.27%) Regular Expression
11 2 (0.27%) COM
11 2 (0.27%) DHTML
12 1 (0.13%) LAMP
12 1 (0.13%) Hibernate
Miscellaneous
1 41 (5.45%) Computer Science
2 37 (4.92%) Clustering
3 28 (3.72%) Open Source
4 17 (2.26%) Mathematics
5 16 (2.13%) Enterprise Software
6 11 (1.46%) Fat Client
6 11 (1.46%) Data Integration
6 11 (1.46%) Management Information System
6 11 (1.46%) Thin Client
7 9 (1.20%) Video Conferencing
7 9 (1.20%) EPoS
8 8 (1.06%) Social Media
8 8 (1.06%) PKI
9 7 (0.93%) Cryptography
9 7 (0.93%) Physics
10 6 (0.80%) Smartphone
10 6 (0.80%) Statistics
10 6 (0.80%) Replication
11 5 (0.66%) EqualLogic
12 4 (0.53%) Enterprise Storage
Operating Systems
1 416 (55.32%) Windows
2 201 (26.73%) Linux
3 139 (18.48%) UNIX
4 92 (12.23%) Windows Server 2008
5 72 (9.57%) Windows 7
6 56 (7.45%) Windows Server 2003
7 44 (5.85%) Solaris
7 44 (5.85%) Windows XP
8 37 (4.92%) Windows Server 2012
9 29 (3.86%) Windows 8
10 16 (2.13%) Ubuntu
11 14 (1.86%) Windows 2000
11 14 (1.86%) Red Hat Enterprise Linux
12 13 (1.73%) Debian
12 13 (1.73%) Mac OS X
13 11 (1.46%) AIX
13 11 (1.46%) HPUX
14 9 (1.20%) Windows 2000 Server
15 8 (1.06%) Mac OS
16 7 (0.93%) Windows Vista
Processes & Methodologies
1 95 (12.63%) ITIL
2 44 (5.85%) Business Intelligence
2 44 (5.85%) Service Management
3 31 (4.12%) Project Management
4 30 (3.99%) Analytics
5 28 (3.72%) Service Delivery
6 27 (3.59%) Validation
7 26 (3.46%) Business Analytics
8 22 (2.93%) CRM
8 22 (2.93%) ITSM
9 21 (2.79%) Time Management
10 17 (2.26%) Systems Analysis
11 16 (2.13%) ETL
12 15 (1.99%) Web Development
12 15 (1.99%) Incident Management
12 15 (1.99%) Disaster Recovery
13 13 (1.73%) Root Cause Analysis
13 13 (1.73%) Kalman Filter
14 12 (1.60%) Continuous Improvement
15 11 (1.46%) Vulnerability Management
Programming Languages
1 262 (34.84%) SQL
2 50 (6.65%) Java
3 49 (6.52%) JavaScript
4 26 (3.46%) PL/SQL
5 21 (2.79%) Python
5 21 (2.79%) C++
6 18 (2.39%) PHP
7 17 (2.26%) Bash Shell
8 14 (1.86%) C
8 14 (1.86%) Perl
9 12 (1.60%) PowerShell
10 11 (1.46%) C#
11 7 (0.93%) Shell Script
12 6 (0.80%) Ruby
13 4 (0.53%) VB
13 4 (0.53%) T-SQL
14 3 (0.40%) Google Apps Script
15 2 (0.27%) PowerHouse
15 2 (0.27%) VB.NET
16 1 (0.13%) X++
Qualifications
1 91 (12.10%) Degree
2 55 (7.31%) Microsoft Certification
3 43 (5.72%) MCSE
4 42 (5.59%) Cisco Certification
5 36 (4.79%) Security Cleared
6 33 (4.39%) CCNA
7 29 (3.86%) MCP
8 22 (2.93%) MCITP
9 21 (2.79%) SC Cleared
10 18 (2.39%) CISSP
11 16 (2.13%) MCSA
12 14 (1.86%) CCNP
13 13 (1.73%) CEH
14 10 (1.33%) VMware Certified Professional (VCP)
15 9 (1.20%) Network+ Certification
16 8 (1.06%) DV Cleared
16 8 (1.06%) CCSA
17 7 (0.93%) ITIL Certification
18 6 (0.80%) MCDBA
18 6 (0.80%) JNCIA
Quality Assurance & Compliance
1 92 (12.23%) SLA
2 7 (0.93%) HL7
3 6 (0.80%) QA
4 4 (0.53%) ISO/IEC 27001
System Software
1 175 (23.27%) Active Directory
2 91 (12.10%) VMware Infrastructure
3 74 (9.84%) Hyper-V
4 25 (3.32%) vSphere
5 23 (3.06%) XenApp
6 15 (1.99%) VMware ESX
7 13 (1.73%) VMware ESXi
8 11 (1.46%) Microsoft App-V
8 11 (1.46%) Terminal Services
9 8 (1.06%) XenServer
9 8 (1.06%) XenDesktop
9 8 (1.06%) UAG
10 6 (0.80%) VMware Workstation
11 4 (0.53%) IMail Server
11 4 (0.53%) vCloud
11 4 (0.53%) Terminal Server
12 3 (0.40%) NFS
13 2 (0.27%) qmail
13 2 (0.27%) Postfix
13 2 (0.27%) Sendmail
Systems Management
1 18 (2.39%) SCCM
2 8 (1.06%) Norton AntiVirus
2 8 (1.06%) SCOM
2 8 (1.06%) Backup Exec
3 5 (0.66%) Tivoli
3 5 (0.66%) Tivoli Storage Manager
4 3 (0.40%) EMC Navisphere
4 3 (0.40%) Cisco CUCM
5 2 (0.27%) WSUS
5 2 (0.27%) Cisco IPCC
5 2 (0.27%) Nessus
6 1 (0.13%) NetBackup
6 1 (0.13%) HP Data Protector
6 1 (0.13%) Legato
6 1 (0.13%) ARCserve
Vendors
1 271 (36.04%) Microsoft
2 172 (22.87%) VMware
3 145 (19.28%) Oracle
4 82 (10.90%) Cisco
5 54 (7.18%) Citrix
6 30 (3.99%) Sun
7 29 (3.86%) HP
8 28 (3.72%) Juniper
9 22 (2.93%) Apple
10 20 (2.66%) SAP
11 17 (2.26%) Red Hat
12 15 (1.99%) Symantec
13 11 (1.46%) Sybase
14 10 (1.33%) CheckPoint
15 9 (1.20%) SonicWALL
15 9 (1.20%) EMC
16 8 (1.06%) SolarWinds
16 8 (1.06%) Aruba
16 8 (1.06%) Avaya
17 7 (0.93%) F5
Slough, Berkshire
Asset Resourcing Ltd
Salary: £25000 - £30000 per annum + Benefits Package
Posted: 11 hours ago
Windsor, Berkshire
Asset Resourcing
Salary: £25000 - £30000 per annum + Benefits Package
Posted: 12 hours ago
Reading, Berkshire
The People Network
Salary: £25000 - £40000 per annum + Superb benefits
Posted: 17 hours ago
Abingdon, Oxfordshire
RM Education
Salary: £35000 - £45000 per annum + 5% bonus
Posted: 21 hours ago
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + on-call allowance, bonus
Posted: 22 hours ago
Reading, Berkshire
83Zero
Salary: From £20,000 to £30,000 per annum
Posted: 22 hours ago
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £28,000 to £35,000 per annum + Great Benefits
Posted: Yesterday
Redhill, Surrey
Actis Recruitment.
Salary: From £30,000 to £45,000 per annum + generous bonus + benefits
Posted: Yesterday
Guildford, Surrey
Yoh Company
Salary: £18000 - £20000 per annum
Posted: 2 days ago
Abingdon, Oxfordshire
RM Education
Salary: £32k - £40k per annum + 5% bonus
Posted: 2 days ago
Wokingham, Berkshire
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 2 days ago
Reading, Berkshire
RBW Consulting
Salary: From £35,000 to £40,000 per annum £35K - £40K + BENEFITS
Posted: 2 days ago
Aylesbury, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum + Benefits
Posted: 2 days ago
Marlow, Buckinghamshire
TELSTRA Associates
Salary: From £25,000 to £40,000 per annum £25-40k+ bens
Posted: 3 days ago
Slough, Berkshire
Asset Resourcing Ltd
Salary: £28000 - £30000 per annum + Benefits Package
Posted: 3 days ago
Windsor, Berkshire
Asset Resourcing
Salary: £28000 - £30000 per annum + Benefits Package
Posted: 3 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Basic and Bens
Posted: 3 days ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £24000 - £27500 per annum
Posted: 3 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £21000 - £26000 per annum
Posted: 4 days ago
Milton Keynes, Buckinghamshire
IT Executive Ltd
Salary: £28000 - £30000 per annum + Bens
Posted: 6 days ago