The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Technical Support
Rank 199 176 228
Rank change year-on-year
-23 +52
Permanent jobs requiring a Technical Support 290 353 233
As % of all permanent IT jobs located in the South East 1.40% 1.57% 1.09%
As % of the Job Titles category 1.47% 1.66% 1.15%
Number of salaries quoted 263 288 215
Average salary £32,500 £32,000 £32,500
Average salary % change year-on-year
+1.56% -1.53%
90% offered a salary of more than £22,500 £21,500 £24,000
10% offered a salary of more than £50,000 £45,000 £42,500
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19673 21309 20287
As % of all permanent IT jobs located in the South East 94.66% 94.78% 95.11%
Number of salaries quoted 16421 16755 16735
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £62,000
UK excluding London average salary £40,000 £40,000 £39,500
% change year-on-year
- +1.26%

Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South East region.

Technical Support Salary Trend in the South East

Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support across the South East region over the 3 months to 3 September 2015.

Technical Support Salary Histogram in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -28 96 £38,500 +5.47% 4
Surrey +16 71 £28,000 -3.44% 11
Buckinghamshire -3 36 £27,500 -8.33% 3
Hampshire +25 33 £32,500 +18.18% 1
Oxfordshire +8 28 £27,500 -23.61% 8
West Sussex -14 19 £45,000 +47.54% 1
Kent -18 7 £40,000 +6.66% 1
Middlesex +1 5 £55,000 -
East Sussex +3 3 £25,000 -3.84%
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 3 September 2015, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 279 (47.77%) Windows
2 235 (40.24%) SQL
3 219 (37.50%) Microsoft
4 164 (28.08%) Active Directory
5 163 (27.91%) Linux
6 154 (26.37%) VMware
7 105 (17.98%) MS Excel
7 105 (17.98%) MS Exchange
8 102 (17.47%) Degree
9 101 (17.29%) ITIL
10 99 (16.95%) SQL Server
11 98 (16.78%) UNIX
12 96 (16.44%) Firewall
13 92 (15.75%) Cisco
13 92 (15.75%) VMware Infrastructure
14 89 (15.24%) Windows Server 2012
15 87 (14.90%) Windows Server 2008
16 73 (12.50%) Citrix
16 73 (12.50%) TCP/IP
17 70 (11.99%) DNS
18 67 (11.47%) Finance
19 66 (11.30%) Oracle
20 65 (11.13%) MS Office
21 63 (10.79%) SLA
21 63 (10.79%) Analytical Skills
22 61 (10.45%) .NET
23 60 (10.27%) Windows 7
24 58 (9.93%) Computer Science
25 57 (9.76%) WAN
26 52 (8.90%) LAN

Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 3 September 2015, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 105 (17.98%) MS Exchange
2 44 (7.53%) Exchange Server 2010
3 32 (5.48%) Apache
3 32 (5.48%) IIS
4 29 (4.97%) Tomcat
5 24 (4.11%) SharePoint
6 20 (3.42%) Exchange Server 2013
7 16 (2.74%) Lync
8 9 (1.54%) WebLogic
8 9 (1.54%) Exchange Server 2003
8 9 (1.54%) Exchange Server 2007
9 7 (1.20%) JBoss
9 7 (1.20%) SharePoint 2013
10 5 (0.86%) WebSphere
10 5 (0.86%) CMS
11 4 (0.68%) Office Communications Server
12 2 (0.34%) nginx
12 2 (0.34%) Blackberry Enterprise Server
12 2 (0.34%) Drupal
12 2 (0.34%) SharePoint Server
Applications
1 105 (17.98%) MS Excel
2 65 (11.13%) MS Office
3 2 (0.34%) MS PowerPoint
3 2 (0.34%) MS Visio
4 1 (0.17%) AutoCAD
4 1 (0.17%) SOLIDWORKS
Business Applications
1 6 (1.03%) Dynamics CRM
2 3 (0.51%) Dynamics AX
3 2 (0.34%) BusinessWare
3 2 (0.34%) SAP Oil and Gas
3 2 (0.34%) Nortel Periphonics
3 2 (0.34%) Remedy ITSM
4 1 (0.17%) assyst
4 1 (0.17%) Dynamics NAV
4 1 (0.17%) Maximo
4 1 (0.17%) Cognos Business Intelligence
Cloud Services
1 15 (2.57%) Office 365
2 14 (2.40%) SaaS
3 9 (1.54%) IaaS
4 8 (1.37%) Google Analytics
5 6 (1.03%) Cloud Computing
6 2 (0.34%) Google Apps
6 2 (0.34%) Mimecast
6 2 (0.34%) Amazon AWS
7 1 (0.17%) Microsoft Azure
Communications & Networking
1 96 (16.44%) Firewall
2 73 (12.50%) TCP/IP
3 70 (11.99%) DNS
4 57 (9.76%) WAN
5 52 (8.90%) LAN
6 40 (6.85%) SAN
7 39 (6.68%) DHCP
8 34 (5.82%) Internet
9 32 (5.48%) VoIP
10 20 (3.42%) VPN
11 17 (2.91%) Wireless
12 12 (2.05%) MPLS
13 9 (1.54%) Wi-Fi
13 9 (1.54%) Wireshark
14 7 (1.20%) iSCSI
14 7 (1.20%) NetScaler
14 7 (1.20%) LDAP
14 7 (1.20%) WebEx
15 6 (1.03%) Ethernet
15 6 (1.03%) Cisco ASA
Database & Business Intelligence
1 99 (16.95%) SQL Server
2 36 (6.16%) MySQL
3 26 (4.45%) Relational Database
4 17 (2.91%) PostgreSQL
5 11 (1.88%) RDBMS
6 10 (1.71%) SQL Server 2005
7 9 (1.54%) SQL Server 2008
8 7 (1.20%) Oracle Database
8 7 (1.20%) BusinessObjects
9 6 (1.03%) MS Access
10 5 (0.86%) DB2
10 5 (0.86%) SQL Server Integration Services
11 4 (0.68%) Crystal Reports
12 3 (0.51%) Informix
12 3 (0.51%) SQL Server Reporting Services
13 2 (0.34%) SQL Server 2000
13 2 (0.34%) Oracle Database 11g
13 2 (0.34%) BusinessObjects XI
13 2 (0.34%) Data Warehouse
13 2 (0.34%) SQL Server 2012
Development Applications
1 7 (1.20%) Visual Studio
2 5 (0.86%) Selenium
2 5 (0.86%) Team Foundation Server
3 3 (0.51%) JIRA
4 1 (0.17%) FishEye
4 1 (0.17%) Toad
4 1 (0.17%) ERwin
4 1 (0.17%) Subversion
General
1 67 (11.47%) Finance
2 39 (6.68%) Telecoms
3 38 (6.51%) German Language
4 31 (5.31%) French Language
5 23 (3.94%) Retail
6 17 (2.91%) Italian Language
7 14 (2.40%) Marketing
7 14 (2.40%) Spanish Language
8 9 (1.54%) Manufacturing
9 7 (1.20%) Financial Institution
9 7 (1.20%) Banking
10 5 (0.86%) Publishing
10 5 (0.86%) Games
10 5 (0.86%) Back Office
10 5 (0.86%) Electronics
10 5 (0.86%) Aerospace
11 4 (0.68%) Avionics
12 3 (0.51%) Russian Language
12 3 (0.51%) Arabic Language
12 3 (0.51%) Dutch Language
Libraries, Frameworks & Software Standards
1 61 (10.45%) .NET
2 26 (4.45%) HTML
3 21 (3.60%) XML
4 17 (2.91%) CSS
5 11 (1.88%) Web Services
6 7 (1.20%) Servlets
6 7 (1.20%) Application Packaging
7 5 (0.86%) REST
8 3 (0.51%) .NET Framework
8 3 (0.51%) JSON
8 3 (0.51%) Middleware
8 3 (0.51%) J2EE
9 2 (0.34%) ASP.NET
9 2 (0.34%) XHTML
9 2 (0.34%) Ajax
10 1 (0.17%) LAMP
10 1 (0.17%) Apache Flex
10 1 (0.17%) jQuery
10 1 (0.17%) Oracle Fusion
10 1 (0.17%) HTML5
Miscellaneous
1 63 (10.79%) Analytical Skills
2 58 (9.93%) Computer Science
3 48 (8.22%) Mathematics
4 47 (8.05%) Data Centre
5 37 (6.34%) Physics
5 37 (6.34%) Chemistry
6 9 (1.54%) EPoS
7 8 (1.37%) Clustering
7 8 (1.37%) PKI
8 6 (1.03%) Video Conferencing
9 5 (0.86%) CCTV
9 5 (0.86%) Digital Media
10 4 (0.68%) New Media
10 4 (0.68%) CMDB
10 4 (0.68%) Fat Client
10 4 (0.68%) Thin Client
10 4 (0.68%) Management Information System
10 4 (0.68%) User Experience
11 3 (0.51%) Enterprise Cloud
11 3 (0.51%) Replication
Operating Systems
1 279 (47.77%) Windows
2 163 (27.91%) Linux
3 98 (16.78%) UNIX
4 89 (15.24%) Windows Server 2012
5 87 (14.90%) Windows Server 2008
6 60 (10.27%) Windows 7
7 46 (7.88%) Windows Server 2003
8 42 (7.19%) Windows 8
9 31 (5.31%) Windows XP
10 18 (3.08%) Mac OS X
11 13 (2.23%) Solaris
12 9 (1.54%) Red Hat Enterprise Linux
13 7 (1.20%) Windows Vista
14 5 (0.86%) Mac OS
14 5 (0.86%) Windows 2000 Server
14 5 (0.86%) CentOS
15 4 (0.68%) Ubuntu
15 4 (0.68%) SUSE
15 4 (0.68%) AIX
16 3 (0.51%) Debian
Processes & Methodologies
1 101 (17.29%) ITIL
2 42 (7.19%) Software Engineering
3 35 (5.99%) Service Delivery
4 30 (5.14%) Software Testing
4 30 (5.14%) Time Management
5 29 (4.97%) Vulnerability Management
6 28 (4.79%) Project Management
7 25 (4.28%) Service Management
8 22 (3.77%) CRM
9 18 (3.08%) Incident Management
9 18 (3.08%) Root Cause Analysis
10 14 (2.40%) Problem Management
11 13 (2.23%) Web Development
12 12 (2.05%) Data Validation
12 12 (2.05%) Analytics
12 12 (2.05%) Validation
12 12 (2.05%) Mentoring
12 12 (2.05%) Coaching
13 11 (1.88%) Configuration Management
13 11 (1.88%) ERP
Programming Languages
1 235 (40.24%) SQL
2 41 (7.02%) VB.NET
3 39 (6.68%) VB
4 30 (5.14%) Perl
5 29 (4.97%) Java
6 26 (4.45%) PowerShell
7 19 (3.25%) Python
8 16 (2.74%) C++
8 16 (2.74%) JavaScript
8 16 (2.74%) C
9 15 (2.57%) C#
10 14 (2.40%) VBScript
11 13 (2.23%) PHP
12 12 (2.05%) Bash Shell
13 11 (1.88%) Shell Script
14 9 (1.54%) F#
15 6 (1.03%) VBA
16 5 (0.86%) Ruby
17 4 (0.68%) R
18 3 (0.51%) T-SQL
Qualifications
1 102 (17.47%) Degree
2 49 (8.39%) Microsoft Certification
3 35 (5.99%) Cisco Certification
4 28 (4.79%) CCNA
5 26 (4.45%) CISSP
5 26 (4.45%) CEH
6 24 (4.11%) MCSE
7 22 (3.77%) MCP
8 15 (2.57%) SC Cleared
8 15 (2.57%) Security Cleared
9 14 (2.40%) MCITP
10 13 (2.23%) Citrix Certification
11 12 (2.05%) CCNP
11 12 (2.05%) CCA
12 9 (1.54%) MCSA
13 8 (1.37%) A+ Certification
14 7 (1.20%) ITIL Certification
14 7 (1.20%) ITIL Foundation Certificate
15 6 (1.03%) VMware Certified Professional (VCP)
15 6 (1.03%) MCTS
Quality Assurance & Compliance
1 63 (10.79%) SLA
2 26 (4.45%) QA
3 5 (0.86%) Sarbanes-Oxley
4 2 (0.34%) PCI DSS
5 1 (0.17%) Data Quality
5 1 (0.17%) ISO 9001
System Software
1 164 (28.08%) Active Directory
2 92 (15.75%) VMware Infrastructure
3 47 (8.05%) Hyper-V
4 33 (5.65%) vSphere
5 29 (4.97%) VMware ESX
6 27 (4.62%) XenApp
7 14 (2.40%) Microsoft App-V
8 10 (1.71%) XenServer
8 10 (1.71%) VMware ESXi
9 9 (1.54%) XenDesktop
9 9 (1.54%) Terminal Server
9 9 (1.54%) Terminal Services
10 7 (1.20%) UAG
11 3 (0.51%) IMail Server
12 2 (0.34%) qmail
12 2 (0.34%) Firmware
12 2 (0.34%) Squid
12 2 (0.34%) VMware Workstation
13 1 (0.17%) VMware Server
13 1 (0.17%) Tivoli Workload Scheduler
Systems Management
1 26 (4.45%) SCCM
2 23 (3.94%) SCOM
3 9 (1.54%) Symantec Endpoint Protection
3 9 (1.54%) WSUS
4 7 (1.20%) Forefront Identity Manager
4 7 (1.20%) EdgeSight
4 7 (1.20%) Backup Exec
5 6 (1.03%) Nmap
5 6 (1.03%) Norton AntiVirus
6 5 (0.86%) NetBackup
7 4 (0.68%) Cisco CUCM
8 3 (0.51%) SCVMM
8 3 (0.51%) ZABBIX
8 3 (0.51%) Nagios
9 2 (0.34%) CA Single Sign-On
9 2 (0.34%) Tivoli Storage Manager
9 2 (0.34%) Cisco IPCC
9 2 (0.34%) Cisco UCCX
9 2 (0.34%) Red Hat Satellite
9 2 (0.34%) HP UCMDB
Vendors
1 219 (37.50%) Microsoft
2 154 (26.37%) VMware
3 92 (15.75%) Cisco
4 73 (12.50%) Citrix
5 66 (11.30%) Oracle
6 35 (5.99%) HP
7 20 (3.42%) Symantec
8 18 (3.08%) Juniper
9 17 (2.91%) IBM
10 13 (2.23%) Red Hat
11 12 (2.05%) Sun
11 12 (2.05%) Google
11 12 (2.05%) Veeam
12 10 (1.71%) LANDesk
13 8 (1.37%) AppSense
13 8 (1.37%) Dell
14 7 (1.20%) Avaya
14 7 (1.20%) SolarWinds
15 6 (1.03%) SonicWALL
15 6 (1.03%) CheckPoint
Surrey
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum + benefits
Posted: Yesterday
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum + benefits
Posted: Yesterday
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £30,000 per annum
Posted: Yesterday
Oxfordshire
Nigel Frank International Limited - Newcastle
Salary: £25000 - £30000 per annum
Posted: Yesterday
High Wycombe, Buckinghamshire
Understanding Recruitment
Salary: £30000 - £35000 per annum
Posted: Yesterday
Reading, Berkshire
Evolution Recruitment Solutions
Salary: 30,000 - 35,000 plus benefits
Posted: 2 days ago
Wokingham, Berkshire
Evolution Recruitment Solutions
Salary: 40,000 - 50,000 plus excellent benefits
Posted: 2 days ago
Guildford, Surrey
Zorba Consulting Limited
Salary: £22k - 25k per year + benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Quindell Resourcing Limited
Salary: Benefits
Posted: 6 days ago
South East England
Nigel Frank International Limited - Newcastle
Salary: £50 - £55 per annum + car allowance, bonus
Posted: 7 days ago
Shepperton
Recruitment Genius
Salary: £19000 - £23000 per annum
Posted: 8 days ago
Oxfordshire
The People Network
Salary: £30000 per annum
Posted: 8 days ago
Guildford
Computer Futures
Salary: £38000 - £40000 per annum + Car allowance
Posted: 8 days ago
Oxfordshire
Nigel Frank International Limited - Newcastle
Salary: £25000 - £30000 per annum
Posted: 9 days ago
Princes Risborough, Buckinghamshire
Allied Worldwide
Salary: Benefits
Posted: 10 days ago
Reigate
Capita - ITIN
Salary: £35000 - £40000 per annum + Benefits
Posted: 10 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £40,000 to £50,000 per annum + 29 days holiday + pension + share
Posted: 13 days ago
Abingdon
Sophos
Salary: £36,000
Posted: 14 days ago
Abingdon
Sophos
Salary: DOE
Posted: 14 days ago
Abingdon
Sophos
Salary: up to £42,000 DOE
Posted: 14 days ago