The statistics below represent IT jobs advertised across the South East region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Technical Support
Rank 204 235 156
Rank change year-on-year
+31 -79
Permanent jobs requiring a Technical Support 233 272 409
As % of all permanent IT jobs located in the South East 1.44% 1.26% 1.86%
As % of the Job Titles category 1.48% 1.30% 1.92%
Number of salaries quoted 210 229 351
Median salary £27,500 £35,000 £35,000
Median salary % change year-on-year
-21.42% -
90% offered a salary of more than £21,500 £24,000 £21,000
10% offered a salary of more than £45,000 £52,000 £45,000
UK excluding London median salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
15695 20925 21297
As % of all permanent IT jobs located in the South East 96.89% 97.03% 96.98%
Number of salaries quoted 13077 17659 16983
Median salary £42,500 £43,500 £40,000
Median salary % change year-on-year
-2.29% +8.75%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Technical Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South East region.

Technical Support Salary Trend in the South East

Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support across the South East region over the 3 months to 7 December 2016.

Technical Support Salary Histogram in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +32 101 £25,000 -33.33% 7
Surrey +1 42 £32,500 -2.98% 3
Hampshire +21 31 £32,000 +21.90% 6
Oxfordshire +25 16 £33,750 +22.72% 1
East Sussex +32 15 £24,000 -4.00%
Buckinghamshire +11 13 £30,000 -7.69% 5
Kent +14 6 £27,500 -26.66%
West Sussex +23 5 £45,000 +28.57% 1
Middlesex - 1 £57,500 -
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 7 December 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Technical Support in the job title.

1 238 (48.18%) Windows
2 202 (40.89%) Microsoft
3 162 (32.79%) SQL
4 133 (26.92%) Active Directory
5 132 (26.72%) Windows Server
6 128 (25.91%) Linux
7 110 (22.27%) MS Excel
8 109 (22.06%) VMware
9 85 (17.21%) Degree
10 78 (15.79%) Firewall
11 77 (15.59%) MS Exchange
12 71 (14.37%) SQL Server
13 67 (13.56%) ITIL
14 64 (12.96%) Cisco Certification
15 62 (12.55%) LAN
16 61 (12.35%) TCP/IP
16 61 (12.35%) CCNA
17 57 (11.54%) WAN
18 55 (11.13%) MS Office
18 55 (11.13%) DNS
19 54 (10.93%) Oracle
20 53 (10.73%) Cisco
21 51 (10.32%) VMware Infrastructure
21 51 (10.32%) Windows Server 2008
22 50 (10.12%) Hyper-V
22 50 (10.12%) Finance
23 49 (9.92%) Windows Server 2012
23 49 (9.92%) Analytical Skills
24 47 (9.51%) Unix
25 44 (8.91%) Microsoft Certification

Technical Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 77 (15.59%) MS Exchange
2 28 (5.67%) WebSphere
3 24 (4.86%) Skype for Business
3 24 (4.86%) WebLogic
4 23 (4.66%) IIS
5 21 (4.25%) Exchange Server 2010
6 19 (3.85%) Apache
7 17 (3.44%) SharePoint
7 17 (3.44%) Tomcat
8 13 (2.63%) Exchange Server 2013
9 11 (2.23%) IBM Notes
10 10 (2.02%) JBoss
11 7 (1.42%) Exchange Server 2007
12 6 (1.21%) Exchange Server 2003
13 4 (0.81%) WebLogic Portal
14 3 (0.61%) Confluence
15 1 (0.20%) ArcGIS
15 1 (0.20%) OpenStack
Applications
1 110 (22.27%) MS Excel
2 55 (11.13%) MS Office
3 12 (2.43%) MS PowerPoint
4 11 (2.23%) MS Visio
5 1 (0.20%) AutoCAD
Business Applications
1 10 (2.02%) Dynamics CRM
1 10 (2.02%) Remedy ITSM
2 5 (1.01%) SAP Oil and Gas
3 4 (0.81%) MetaTrader
3 4 (0.81%) Oracle Applications
4 3 (0.61%) Dynamics AX
5 1 (0.20%) Dynamics NAV
Cloud Services
1 38 (7.69%) SaaS
2 32 (6.48%) Office 365
3 14 (2.83%) Amazon AWS
4 3 (0.61%) OneDrive
5 2 (0.40%) Microsoft Azure
6 1 (0.20%) Cloud Computing
Communications & Networking
1 78 (15.79%) Firewall
2 62 (12.55%) LAN
3 61 (12.35%) TCP/IP
4 57 (11.54%) WAN
5 55 (11.13%) DNS
6 40 (8.10%) VoIP
7 38 (7.69%) Internet
8 32 (6.48%) DHCP
9 30 (6.07%) SMTP
10 21 (4.25%) HTTP
11 20 (4.05%) PBX
11 20 (4.05%) SAN
12 17 (3.44%) Network Security
12 17 (3.44%) SNMP
12 17 (3.44%) VPN
13 16 (3.24%) Wireless
14 13 (2.63%) IPsec
15 12 (2.43%) FTP
15 12 (2.43%) Skype
15 12 (2.43%) Unified Communications
Database & Business Intelligence
1 71 (14.37%) SQL Server
2 14 (2.83%) BusinessObjects
3 10 (2.02%) MySQL
4 8 (1.62%) DB2
4 8 (1.62%) Hadoop
4 8 (1.62%) Oracle Database
5 5 (1.01%) SQL Server 2008
6 4 (0.81%) SQL Server 2012
7 3 (0.61%) Relational Database
7 3 (0.61%) SQL Server Reporting Services
8 2 (0.40%) Oracle Database 11g
8 2 (0.40%) SQL Server Analysis Services
8 2 (0.40%) SQL Server Integration Services
9 1 (0.20%) GIS
9 1 (0.20%) PostgreSQL
9 1 (0.20%) UniData
Development Applications
1 8 (1.62%) JIRA
2 6 (1.21%) Android Studio
3 3 (0.61%) SQL Server Management Studio (SSMS)
4 2 (0.40%) NeoLoad
4 2 (0.40%) Selenium
General
1 50 (10.12%) Finance
2 34 (6.88%) Telecoms
3 21 (4.25%) French Language
4 15 (3.04%) Italian Language
5 14 (2.83%) Banking
6 13 (2.63%) Marketing
7 12 (2.43%) German Language
7 12 (2.43%) Spanish Language
8 10 (2.02%) Manufacturing
9 9 (1.82%) Electronics
9 9 (1.82%) Retail
10 7 (1.42%) Portuguese Language
11 4 (0.81%) Advertising
11 4 (0.81%) Dutch Language
12 3 (0.61%) Local Government
13 2 (0.40%) Games
13 2 (0.40%) Law
13 2 (0.40%) Legal
13 2 (0.40%) Polish Language
13 2 (0.40%) Turkish Language
Libraries, Frameworks & Software Standards
1 26 (5.26%) .NET
2 20 (4.05%) Web Services
3 11 (2.23%) HTML
4 10 (2.02%) J2EE
5 9 (1.82%) Regular Expression
6 8 (1.62%) RabbitMQ
7 7 (1.42%) CSS
7 7 (1.42%) iBATIS
7 7 (1.42%) Spring
8 5 (1.01%) CSS3
9 4 (0.81%) XML
10 3 (0.61%) Middleware
11 2 (0.40%) FIX Protocol
12 1 (0.20%) .NET Framework
12 1 (0.20%) Ajax
12 1 (0.20%) COM
12 1 (0.20%) RESTful
12 1 (0.20%) SAML
Miscellaneous
1 49 (9.92%) Analytical Skills
2 27 (5.47%) Computer Science
3 19 (3.85%) PKI
4 18 (3.64%) Enterprise Software
5 16 (3.24%) Replication
6 14 (2.83%) Clustering
7 10 (2.02%) Blackberry
7 10 (2.02%) PMI
8 9 (1.82%) Data Centre
9 6 (1.21%) IVR
9 6 (1.21%) Management Information System
10 5 (1.01%) Web 2.0
11 4 (0.81%) Driving Licence
11 4 (0.81%) Equities
11 4 (0.81%) Foreign Exchange (FX)
11 4 (0.81%) Mobile App
11 4 (0.81%) Wiki
12 3 (0.61%) Biometrics
12 3 (0.61%) Fintech
12 3 (0.61%) Learning Management System
Operating Systems
1 238 (48.18%) Windows
2 132 (26.72%) Windows Server
3 128 (25.91%) Linux
4 51 (10.32%) Windows Server 2008
5 49 (9.92%) Windows Server 2012
6 47 (9.51%) Unix
7 26 (5.26%) Windows Server 2003
8 24 (4.86%) Windows 7
9 21 (4.25%) Windows 8
10 17 (3.44%) Windows 10
11 16 (3.24%) Apple iOS
12 15 (3.04%) Mac OS
13 14 (2.83%) Mac OS X
14 12 (2.43%) Windows XP
15 11 (2.23%) Windows NT
16 8 (1.62%) Android
16 8 (1.62%) SUSE
17 7 (1.42%) Solaris
18 6 (1.21%) Red Hat Enterprise Linux
19 5 (1.01%) AIX
Processes & Methodologies
1 67 (13.56%) ITIL
2 38 (7.69%) CRM
3 31 (6.28%) Data Protection
4 19 (3.85%) Coaching
5 17 (3.44%) Mentoring
5 17 (3.44%) Service Delivery
6 16 (3.24%) PRINCE2
7 14 (2.83%) Time Management
8 13 (2.63%) Performance Management
8 13 (2.63%) Product Management
9 11 (2.23%) Service Management
10 10 (2.02%) Data Management
10 10 (2.02%) Identity Management
10 10 (2.02%) ITSM
10 10 (2.02%) Problem Management
11 9 (1.82%) E-Commerce
11 9 (1.82%) Software Engineering
11 9 (1.82%) Software Testing
11 9 (1.82%) Validation
11 9 (1.82%) Vulnerability Management
Programming Languages
1 162 (32.79%) SQL
2 41 (8.30%) Java
3 15 (3.04%) C#
4 12 (2.43%) C
5 11 (2.23%) Shell Script
6 9 (1.82%) JavaScript
7 8 (1.62%) C++
8 7 (1.42%) PowerShell
9 5 (1.01%) PL/SQL
9 5 (1.01%) Python
10 4 (0.81%) Bash Shell
10 4 (0.81%) PHP
11 3 (0.61%) T-SQL
11 3 (0.61%) VBScript
11 3 (0.61%) X++
12 1 (0.20%) VB
12 1 (0.20%) VB.NET
Qualifications
1 85 (17.21%) Degree
2 64 (12.96%) Cisco Certification
3 61 (12.35%) CCNA
4 44 (8.91%) Microsoft Certification
5 40 (8.10%) MCSE
6 22 (4.45%) CISSP
7 17 (3.44%) MCP
8 16 (3.24%) MCSA
8 16 (3.24%) Security Cleared
9 15 (3.04%) CEH
10 12 (2.43%) MCITP
11 10 (2.02%) PMI Certification
12 8 (1.62%) CompTIA Security+
12 8 (1.62%) Security+ Certification
13 7 (1.42%) SC Cleared
14 6 (1.21%) Network+ Certification
14 6 (1.21%) PRINCE2 Certification
15 5 (1.01%) CCNP
15 5 (1.01%) ITIL Certification
15 5 (1.01%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 41 (8.30%) SLA
2 9 (1.82%) PCI DSS
3 5 (1.01%) QA
4 3 (0.61%) Data Quality
5 1 (0.20%) HL7
5 1 (0.20%) ISO/IEC 27001
System Software
1 133 (26.92%) Active Directory
2 51 (10.32%) VMware Infrastructure
3 50 (10.12%) Hyper-V
4 20 (4.05%) IMail Server
5 13 (2.63%) VMware ESXi
6 9 (1.82%) Samba
6 9 (1.82%) Virtual Machines
7 5 (1.01%) Virtual Desktop
7 5 (1.01%) XenServer
8 4 (0.81%) VirtualBox
9 3 (0.61%) Firmware
9 3 (0.61%) Terminal Server
9 3 (0.61%) VMware ESX
9 3 (0.61%) VMware Workstation
9 3 (0.61%) vSphere
10 1 (0.20%) Shibboleth
10 1 (0.20%) Terminal Services
Systems Management
1 14 (2.83%) Nagios
2 12 (2.43%) Backup Exec
3 9 (1.82%) Nmap
4 8 (1.62%) NetBackup
4 8 (1.62%) SCCM
4 8 (1.62%) SCVMM
5 7 (1.42%) AirWatch
5 7 (1.42%) Nessus
6 4 (0.81%) Perfmon
6 4 (0.81%) SCOM
7 3 (0.61%) EMC NetWorker
7 3 (0.61%) Legato
7 3 (0.61%) SCSM
8 2 (0.40%) Cisco CME
8 2 (0.40%) Cisco CUCM
8 2 (0.40%) Cisco UCCX
8 2 (0.40%) HP Data Protector
8 2 (0.40%) Norton AntiVirus
8 2 (0.40%) Symantec Endpoint Protection
8 2 (0.40%) WSUS
Vendors
1 202 (40.89%) Microsoft
2 109 (22.06%) VMware
3 54 (10.93%) Oracle
4 53 (10.73%) Cisco
5 28 (5.67%) Avaya
6 22 (4.45%) Apple
6 22 (4.45%) Mitel
7 18 (3.64%) NEC
8 16 (3.24%) Citrix
9 15 (3.04%) HP
9 15 (3.04%) IBM
9 15 (3.04%) Juniper
10 14 (2.83%) Red Hat
10 14 (2.83%) Sophos
11 13 (2.63%) EMC
12 12 (2.43%) Salesforce.com
13 11 (2.23%) Lotus
13 11 (2.23%) NetApp
13 11 (2.23%) Novell
14 10 (2.02%) Remedy
Guildford, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum + benefits
Posted: 15 hours ago
Oxford, Oxfordshire
Senitor Associates
Posted: 2 days ago
Slough, Berkshire
Networkers
Salary: £33000 per annum
Posted: Yesterday
Reading, Berkshire
83Zero
Salary: From £45,000 to £60,000 per annum
Posted: 22 hours ago
Bagshot, Surrey
Bluetownonline
Salary: £35000 per annum
Posted: 2 days ago
Guildford, Surrey
Senitor Associates
Salary: £24000 per annum
Posted: Yesterday
Farnborough, Hampshire
Austin Fraser
Salary: £35000 - £40000 per annum
Posted: 6 days ago
Alton, Hampshire
Reed Technology
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Reading, Berkshire
83Zero
Salary: From £35,000 to £55,000 per annum
Posted: 6 days ago
Milton Keynes, Buckinghamshire
IT Retail People Ltd
Salary: Unspecified Good package + 28 days paid holiday
Posted: 5 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £29,500 to £33,000 per annum Superb base with excellent training
Posted: 4 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £29,500 to £33,000 per annum Superb base with excellent training
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £21500 - £28500 per annum
Posted: 6 days ago
Reading, Berkshire
Bentley Whitaker
Salary: £20,000 - £25,000 per year
Posted: 24 days ago
Farnborough
Recruitment Genius Ltd
Salary: £18000 - £27000 per annum
Posted: 15 days ago
Alton
Guru Careers
Salary: 25000-30000 Per Annum DOE + On Call Allowance
Posted: 16 days ago
Milton Keynes
Bluetown Online LTD
Salary: £17000 - £24500 per annum
Posted: 15 days ago
Farnborough, Hampshire
Leidos
Posted: 13 days ago
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: Up to £45k
Posted: 5 days ago
Bracknell, Berkshire
Saba Software
Salary: Up to £40,000 per annum Salary based on experience
Posted: 27 days ago
Reading
TDA Group
Salary: £50000 - £60000 per annum + bonus & benefits
Posted: 27 days ago
Winchester, Hampshire
IBM Client Innovation Centre - Hursley
Salary: From £28,000 to £47,000 per annum Dependant on Experience
Posted: 21 days ago