The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 203 148 185
Rank change year-on-year
-55 +37
Permanent jobs requiring a Technical Support 277 397 321
As % of all permanent IT jobs located in the South East 1.34% 1.74% 1.44%
As % of the Job Titles category 1.41% 1.84% 1.51%
Number of salaries quoted 239 346 295
Average salary £32,500 £33,000 £35,000
Average salary % change year-on-year
-1.51% -5.71%
90% offered a salary of more than £22,500 £21,500 £22,050
10% offered a salary of more than £46,600 £52,500 £45,000
UK excluding London average salary £28,500 £29,500 £30,500
% change year-on-year
-3.38% -3.27%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19601 21628 21215
As % of all permanent IT jobs located in the South East 95.13% 94.78% 95.10%
Number of salaries quoted 15851 17539 17558
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £63,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South East region.

Technical Support Salary Trend in the South East

Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support across the South East region over the 3 months to 22 May 2015.

Technical Support Salary Histogram in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -48 92 £40,000 +8.10% 12
Surrey -7 72 £32,500 - 6
Hampshire -23 30 £26,500 +6.00% 1
Buckinghamshire +6 24 £24,000 -27.27% 5
Oxfordshire +5 23 £30,000 +17.64% 5
West Sussex -3 12 £26,500 -18.46% 1
East Sussex +11 10 £23,500 -41.25% 1
Kent +8 9 £27,500 - 3
Sussex - 4 - -
Middlesex +10 2 £26,000 -25.71%
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 22 May 2015, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 358 (54.24%) Windows
2 267 (40.45%) Microsoft
3 216 (32.73%) SQL
4 190 (28.79%) Linux
5 173 (26.21%) Active Directory
6 158 (23.94%) VMware
7 146 (22.12%) MS Excel
8 140 (21.21%) UNIX
9 128 (19.39%) MS Exchange
10 114 (17.27%) TCP/IP
11 113 (17.12%) Oracle
12 112 (16.97%) Citrix
13 111 (16.82%) VMware Infrastructure
14 109 (16.52%) Degree
15 108 (16.36%) Cisco
16 107 (16.21%) Firewall
17 99 (15.00%) MS Office
18 97 (14.70%) SQL Server
19 95 (14.39%) Windows Server 2008
20 91 (13.79%) ITIL
21 82 (12.42%) DNS
22 71 (10.76%) Windows Server 2003
23 68 (10.30%) Finance
24 66 (10.00%) Java
25 65 (9.85%) WAN
25 65 (9.85%) Windows Server 2012
26 61 (9.24%) Windows XP
26 61 (9.24%) IIS
27 60 (9.09%) Windows 7
28 58 (8.79%) LAN

Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 22 May 2015, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 128 (19.39%) MS Exchange
2 61 (9.24%) IIS
3 35 (5.30%) SharePoint
4 25 (3.79%) Apache
5 23 (3.48%) Lotus Domino
6 22 (3.33%) Exchange Server 2010
7 14 (2.12%) Tomcat
8 13 (1.97%) Lync
8 13 (1.97%) JBoss
9 11 (1.67%) MS Project Server
10 10 (1.52%) Exchange Server 2003
11 9 (1.36%) Oracle SOA Suite
11 9 (1.36%) Exchange Server 2013
11 9 (1.36%) WebLogic
11 9 (1.36%) Exchange Server 2007
11 9 (1.36%) Oracle Workflow
12 5 (0.76%) CMS
13 4 (0.61%) IBM Notes
14 3 (0.45%) WebSphere
15 2 (0.30%) Moodle
Applications
1 146 (22.12%) MS Excel
2 99 (15.00%) MS Office
3 3 (0.45%) MS PowerPoint
Business Applications
1 9 (1.36%) Oracle EBS R12
1 9 (1.36%) Oracle EBS
2 6 (0.91%) Nortel Periphonics
3 5 (0.76%) Dynamics CRM
4 3 (0.45%) Remedy ITSM
5 2 (0.30%) Dynamics AX
5 2 (0.30%) SAP CRM
5 2 (0.30%) Maximo
5 2 (0.30%) BusinessWare
6 1 (0.15%) Oracle BPM
6 1 (0.15%) SAP Oil and Gas
6 1 (0.15%) assyst
Cloud Services
1 22 (3.33%) IaaS
2 19 (2.88%) SaaS
3 11 (1.67%) Office 365
4 6 (0.91%) Google Analytics
5 4 (0.61%) Cloud Computing
6 2 (0.30%) Microsoft Azure
6 2 (0.30%) Google Apps
7 1 (0.15%) Amazon AWS
Communications & Networking
1 114 (17.27%) TCP/IP
2 107 (16.21%) Firewall
3 82 (12.42%) DNS
4 65 (9.85%) WAN
5 58 (8.79%) LAN
6 53 (8.03%) DHCP
7 46 (6.97%) SAN
8 40 (6.06%) VoIP
9 38 (5.76%) Internet
10 36 (5.45%) VPN
11 25 (3.79%) MPLS
11 25 (3.79%) Wireless
12 14 (2.12%) Wireshark
12 14 (2.12%) iSCSI
13 13 (1.97%) HTTP
14 12 (1.82%) NetScaler
15 11 (1.67%) Ethernet
16 10 (1.52%) VLAN
16 10 (1.52%) SNMP
16 10 (1.52%) GPRS
Database & Business Intelligence
1 97 (14.70%) SQL Server
2 36 (5.45%) MySQL
3 24 (3.64%) PostgreSQL
4 20 (3.03%) SQL Server 2008
5 18 (2.73%) Relational Database
6 14 (2.12%) SQL Server 2005
7 13 (1.97%) Oracle Database
7 13 (1.97%) MS Access
7 13 (1.97%) Oracle Reports
8 9 (1.36%) RDBMS
9 8 (1.21%) Data Warehouse
10 4 (0.61%) Oracle Database 11g
10 4 (0.61%) DB2
10 4 (0.61%) Crystal Reports
10 4 (0.61%) SQL Server 2012
11 2 (0.30%) BusinessObjects XI
11 2 (0.30%) SQL Server 2000
12 1 (0.15%) Big Data
12 1 (0.15%) Oracle Database 12c
12 1 (0.15%) Oracle9i Database
Development Applications
1 10 (1.52%) Oracle Forms
2 9 (1.36%) Toad
3 6 (0.91%) Team Foundation Server
4 3 (0.45%) MSBuild
4 3 (0.45%) QuickTest Pro
4 3 (0.45%) LoadRunner
5 2 (0.30%) Subversion
5 2 (0.30%) Jenkins
6 1 (0.15%) SoapUI
6 1 (0.15%) ClearQuest
6 1 (0.15%) Maven
6 1 (0.15%) WATIR
6 1 (0.15%) Selenium
6 1 (0.15%) SilkTest
General
1 68 (10.30%) Finance
2 46 (6.97%) Telecoms
3 37 (5.61%) French Language
3 37 (5.61%) Retail
4 36 (5.45%) German Language
5 24 (3.64%) Spanish Language
6 18 (2.73%) Italian Language
7 17 (2.58%) Marketing
8 10 (1.52%) Back Office
9 9 (1.36%) Electronics
10 8 (1.21%) Banking
11 6 (0.91%) Manufacturing
11 6 (0.91%) Publishing
12 5 (0.76%) Front Office
13 4 (0.61%) Financial Institution
14 3 (0.45%) Dutch Language
15 2 (0.30%) Retail Banking
15 2 (0.30%) Local Government
15 2 (0.30%) Korean Language
15 2 (0.30%) Portuguese Language
Libraries, Frameworks & Software Standards
1 42 (6.36%) .NET
2 39 (5.91%) HTML
3 31 (4.70%) XML
4 22 (3.33%) Web Services
5 16 (2.42%) CSS
6 9 (1.36%) Oracle Fusion
6 9 (1.36%) ASP.NET
7 8 (1.21%) J2EE
7 8 (1.21%) XHTML
7 8 (1.21%) Esper
8 5 (0.76%) REST
8 5 (0.76%) WAP
9 4 (0.61%) Ajax
9 4 (0.61%) ODBC
9 4 (0.61%) Servlets
10 3 (0.45%) CSS3
10 3 (0.45%) JSP
11 2 (0.30%) .NET Framework
11 2 (0.30%) FreeMarker
11 2 (0.30%) JTAPI
Miscellaneous
1 57 (8.64%) Analytical Skills
2 55 (8.33%) Computer Science
3 28 (4.24%) Mathematics
4 24 (3.64%) Clustering
5 15 (2.27%) Enterprise Software
6 13 (1.97%) Physics
6 13 (1.97%) Chemistry
7 12 (1.82%) Fat Client
7 12 (1.82%) Thin Client
8 11 (1.67%) Management Information System
9 9 (1.36%) EPoS
10 8 (1.21%) Blackberry
11 7 (1.06%) Replication
11 7 (1.06%) CMDB
12 6 (0.91%) Streaming Video
13 5 (0.76%) CCTV
13 5 (0.76%) PKI
14 4 (0.61%) Client/Server
14 4 (0.61%) User Experience
14 4 (0.61%) Open Source
Operating Systems
1 358 (54.24%) Windows
2 190 (28.79%) Linux
3 140 (21.21%) UNIX
4 95 (14.39%) Windows Server 2008
5 71 (10.76%) Windows Server 2003
6 65 (9.85%) Windows Server 2012
7 61 (9.24%) Windows XP
8 60 (9.09%) Windows 7
9 44 (6.67%) Windows 8
10 27 (4.09%) Solaris
10 27 (4.09%) Mac OS X
11 19 (2.88%) Windows Vista
12 17 (2.58%) Red Hat Enterprise Linux
13 13 (1.97%) AIX
14 10 (1.52%) Windows 2000 Server
15 9 (1.36%) SUSE
16 7 (1.06%) Mac OS
16 7 (1.06%) Android
16 7 (1.06%) HPUX
17 4 (0.61%) Windows 2000
Processes & Methodologies
1 91 (13.79%) ITIL
2 46 (6.97%) Service Delivery
3 40 (6.06%) Time Management
4 30 (4.55%) Incident Management
5 28 (4.24%) Vulnerability Management
6 27 (4.09%) Service Management
7 26 (3.94%) Project Management
8 24 (3.64%) Root Cause Analysis
9 23 (3.48%) Product Management
10 22 (3.33%) Workflow
11 17 (2.58%) CRM
12 16 (2.42%) Performance Tuning
12 16 (2.42%) Mentoring
12 16 (2.42%) Kalman Filter
13 15 (2.27%) Software Engineering
14 13 (1.97%) BCP
15 12 (1.82%) Problem Management
15 12 (1.82%) Web Development
15 12 (1.82%) Configuration Management
16 11 (1.67%) Coaching
Programming Languages
1 216 (32.73%) SQL
2 66 (10.00%) Java
3 37 (5.61%) Perl
4 32 (4.85%) PowerShell
5 24 (3.64%) C++
5 24 (3.64%) VB.NET
6 22 (3.33%) VBScript
6 22 (3.33%) Shell Script
6 22 (3.33%) Ruby
7 21 (3.18%) C
7 21 (3.18%) Python
8 18 (2.73%) C#
8 18 (2.73%) JavaScript
9 16 (2.42%) VB
10 12 (1.82%) PL/SQL
11 9 (1.36%) PHP
12 6 (0.91%) Bash Shell
13 4 (0.61%) T-SQL
14 2 (0.30%) Google Apps Script
14 2 (0.30%) Go
Qualifications
1 109 (16.52%) Degree
2 47 (7.12%) Microsoft Certification
3 37 (5.61%) Cisco Certification
4 36 (5.45%) Security Cleared
5 29 (4.39%) CISSP
5 29 (4.39%) CCNA
6 28 (4.24%) MCP
7 27 (4.09%) CEH
8 25 (3.79%) MCSE
9 19 (2.88%) SC Cleared
10 15 (2.27%) CCA
10 15 (2.27%) Citrix Certification
11 13 (1.97%) DV Cleared
12 11 (1.67%) MCITP
13 10 (1.52%) MCSA
13 10 (1.52%) RHCE
14 8 (1.21%) VMware Certified Professional (VCP)
14 8 (1.21%) MCDBA
14 8 (1.21%) ITIL Certification
14 8 (1.21%) RHCSA
Quality Assurance & Compliance
1 56 (8.48%) SLA
2 6 (0.91%) QA
3 2 (0.30%) Sarbanes-Oxley
4 1 (0.15%) Data Quality
4 1 (0.15%) ISO 9001
4 1 (0.15%) ISO/IEC 27001
System Software
1 173 (26.21%) Active Directory
2 111 (16.82%) VMware Infrastructure
3 56 (8.48%) XenApp
4 43 (6.52%) Hyper-V
5 30 (4.55%) vSphere
6 28 (4.24%) VMware ESXi
7 22 (3.33%) Terminal Server
7 22 (3.33%) Terminal Services
8 20 (3.03%) XenServer
9 14 (2.12%) VMware ESX
9 14 (2.12%) XenDesktop
10 13 (1.97%) Microsoft App-V
11 6 (0.91%) NFS
12 4 (0.61%) VMware Workstation
13 3 (0.45%) Microsoft Virtual Server
14 2 (0.30%) Veritas Cluster Server
15 1 (0.15%) vCloud
15 1 (0.15%) Postfix
15 1 (0.15%) Sendmail
15 1 (0.15%) KVM
Systems Management
1 28 (4.24%) SCCM
2 21 (3.18%) Backup Exec
3 20 (3.03%) SCOM
4 15 (2.27%) WSUS
5 14 (2.12%) Symantec Endpoint Protection
6 13 (1.97%) EdgeSight
6 13 (1.97%) OpenView Configuration Management
7 12 (1.82%) Norton AntiVirus
8 6 (0.91%) Cisco IPCC
9 5 (0.76%) Systems Management Server (SMS)
9 5 (0.76%) Nmap
10 3 (0.45%) HP UCMDB
10 3 (0.45%) Red Hat Satellite
10 3 (0.45%) CA Single Sign-On
11 2 (0.30%) NetBackup
11 2 (0.30%) Tivoli Storage Manager
11 2 (0.30%) Tivoli
11 2 (0.30%) HP Quality Center
11 2 (0.30%) Cisco CUCM
12 1 (0.15%) Symantec Enterprise Vault
Vendors
1 267 (40.45%) Microsoft
2 158 (23.94%) VMware
3 113 (17.12%) Oracle
4 112 (16.97%) Citrix
5 108 (16.36%) Cisco
6 36 (5.45%) Symantec
7 27 (4.09%) HP
8 25 (3.79%) Red Hat
9 14 (2.12%) Apple
10 13 (1.97%) Sun
10 13 (1.97%) AppSense
10 13 (1.97%) LANDesk
11 12 (1.82%) Juniper
11 12 (1.82%) Lumension
12 11 (1.67%) Veeam
12 11 (1.67%) Borland
12 11 (1.67%) Veritas
12 11 (1.67%) EMC
13 10 (1.52%) Fujitsu
13 10 (1.52%) Sybase
Brighton, East Sussex
IT People First
Salary: From £18,000 to £22,000 per annum
Posted: 3 days ago
Reading, Berkshire
Henderson Scott
Salary: From £22,000 to £25,000 per annum
Posted: 3 days ago
Reading, Berkshire
Logic Engagements Ltd
Salary: £35000 - £40000 per annum + pension, bonus, private health
Posted: 3 days ago
Reading, Berkshire
DCL Search & Selection
Salary: £25000 - £30000 per annum + Benefits
Posted: 3 days ago
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 3 days ago
Kent
TLP Consultancy Ltd.
Salary: £50000 per annum + benefits
Posted: 3 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £40,000 per annum £35,000 to £40,000 Negotiable + 10%
Posted: 3 days ago
Dartford, Kent
1st Choice Computer Appointments Ltd
Salary: From £22,000 to £30,000 per annum
Posted: 3 days ago
Berkshire
Austin Fraser
Salary: £30000.00 - £50000.00 per annum
Posted: 4 days ago
Reading, Berkshire
Symantec
Salary: Unspecified Competitive
Posted: 4 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £42,000 to £55,000 per annum Superb base, excellent bonus and ful
Posted: 4 days ago
Reading, Berkshire
EXCELerate
Salary: Up to £32k, Pension, Health Insurance
Posted: 4 days ago
Oxfordshire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + BENEFITS
Posted: 5 days ago
Oxfordshire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + BENEFITS
Posted: 5 days ago
Fareham, Hampshire
Nanotek Limited
Salary: From £20,000 to £25,000 per annum
Posted: 5 days ago
Maidstone, Kent
Proactive Appointments
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum + Excellent Benefits
Posted: 6 days ago
Reading, Berkshire
Bentley Whitaker
Salary: From £20,000 to £26,000 per annum 10% bonus + pension + health etc
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Northern Recruitment Group
Salary: £45,000 per annum
Posted: 6 days ago
Oxford, Oxfordshire
Tindall IT Resourcing
Salary: From £18,000 to £23,000 per annum GBP 23K +Benefits
Posted: 6 days ago