The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Technical Support
Rank 195 150 171
Rank change year-on-year
-45 +21
Permanent jobs requiring a Technical Support 316 420 363
As % of all permanent IT jobs located in the South East 1.47% 1.75% 1.59%
As % of the Job Titles category 1.54% 1.85% 1.67%
Number of salaries quoted 264 344 327
Average salary £30,000 £31,500 £35,000
Average salary % change year-on-year
-4.76% -10.00%
90% offered a salary of more than £22,500 £21,500 £23,000
10% offered a salary of more than £47,500 £47,500 £45,000
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20471 22682 21700
As % of all permanent IT jobs located in the South East 95.04% 94.69% 95.07%
Number of salaries quoted 16465 18087 17977
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South East region.

Technical Support Salary Trend in the South East

Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support across the South East region over the 3 months to 17 April 2015.

Technical Support Salary Histogram in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -27 126 £40,000 +5.26% 4
Surrey -21 74 £31,500 +16.66% 7
Hampshire -7 42 £26,000 +0.97% 2
Oxfordshire +1 22 £29,500 +15.68% 7
Buckinghamshire +3 20 £25,500 -5.55% 5
West Sussex -4 10 £26,500 -8.62% 3
East Sussex -9 7 £23,500 -41.25%
Middlesex +7 5 £26,000 -25.71%
Sussex - 5 - -
Kent +21 3 £27,500 -24.13%
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 17 April 2015, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 407 (57.73%) Windows
2 292 (41.42%) Microsoft
3 208 (29.50%) SQL
4 200 (28.37%) Linux
5 199 (28.23%) Active Directory
6 170 (24.11%) VMware
7 156 (22.13%) MS Excel
8 151 (21.42%) UNIX
9 142 (20.14%) MS Exchange
10 129 (18.30%) TCP/IP
11 126 (17.87%) Oracle
12 123 (17.45%) Windows Server 2008
13 121 (17.16%) VMware Infrastructure
14 118 (16.74%) MS Office
15 116 (16.45%) Citrix
15 116 (16.45%) Firewall
16 107 (15.18%) Cisco
17 106 (15.04%) DNS
18 103 (14.61%) Degree
19 96 (13.62%) ITIL
19 96 (13.62%) Windows Server 2003
20 85 (12.06%) SQL Server
21 82 (11.63%) Windows Server 2012
22 80 (11.35%) Windows XP
23 69 (9.79%) DHCP
24 68 (9.65%) Windows 7
25 67 (9.50%) Analytical Skills
26 65 (9.22%) XenApp
27 64 (9.08%) WAN
27 64 (9.08%) Java

Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 17 April 2015, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 142 (20.14%) MS Exchange
2 59 (8.37%) IIS
3 46 (6.52%) SharePoint
4 28 (3.97%) Exchange Server 2010
5 27 (3.83%) Lotus Domino
6 17 (2.41%) Apache
7 16 (2.27%) Lync
8 15 (2.13%) Tomcat
8 15 (2.13%) Exchange Server 2003
8 15 (2.13%) MS Project Server
8 15 (2.13%) Exchange Server 2007
9 13 (1.84%) Exchange Server 2013
10 9 (1.28%) Oracle Workflow
10 9 (1.28%) Oracle SOA Suite
10 9 (1.28%) JBoss
10 9 (1.28%) WebLogic
11 4 (0.57%) CMS
11 4 (0.57%) IBM Notes
12 3 (0.43%) WebSphere
12 3 (0.43%) SharePoint 2013
Applications
1 156 (22.13%) MS Excel
2 118 (16.74%) MS Office
3 7 (0.99%) MS PowerPoint
Business Applications
1 9 (1.28%) Oracle EBS
1 9 (1.28%) Oracle EBS R12
2 6 (0.85%) Nortel Periphonics
3 4 (0.57%) Dynamics CRM
4 3 (0.43%) Dynamics AX
4 3 (0.43%) Remedy ITSM
4 3 (0.43%) Maximo
5 2 (0.28%) Google Analytics
5 2 (0.28%) SAP CRM
5 2 (0.28%) BPCS
5 2 (0.28%) BusinessWare
6 1 (0.14%) Oracle BPM
Cloud Services
1 19 (2.70%) IaaS
2 15 (2.13%) SaaS
3 14 (1.99%) Office 365
4 5 (0.71%) Cloud Computing
5 2 (0.28%) Google Apps
6 1 (0.14%) Microsoft Azure
Communications & Networking
1 129 (18.30%) TCP/IP
2 116 (16.45%) Firewall
3 106 (15.04%) DNS
4 69 (9.79%) DHCP
5 64 (9.08%) WAN
6 60 (8.51%) LAN
7 59 (8.37%) SAN
8 51 (7.23%) VPN
9 45 (6.38%) VoIP
10 39 (5.53%) Internet
11 25 (3.55%) Wireless
12 24 (3.40%) iSCSI
12 24 (3.40%) MPLS
13 19 (2.70%) Wireshark
14 18 (2.55%) VLAN
14 18 (2.55%) Ethernet
15 16 (2.27%) NetScaler
16 13 (1.84%) HTTP
16 13 (1.84%) Cisco ASA
17 12 (1.70%) GPRS
Database & Business Intelligence
1 85 (12.06%) SQL Server
2 30 (4.26%) MySQL
3 20 (2.84%) Relational Database
4 19 (2.70%) PostgreSQL
5 18 (2.55%) SQL Server 2008
6 17 (2.41%) Oracle Database
7 14 (1.99%) SQL Server 2005
8 13 (1.84%) Oracle Reports
9 12 (1.70%) RDBMS
10 11 (1.56%) MS Access
11 8 (1.13%) Data Warehouse
12 6 (0.85%) Big Data
13 5 (0.71%) DB2
14 4 (0.57%) Oracle Database 11g
15 3 (0.43%) SQL Server 2012
16 2 (0.28%) SQL Server Analysis Services
16 2 (0.28%) SQL Server Reporting Services
16 2 (0.28%) Data Mining
17 1 (0.14%) SQL Server 2000
17 1 (0.14%) Crystal Reports
Development Applications
1 15 (2.13%) Oracle Forms
2 9 (1.28%) Toad
3 6 (0.85%) Team Foundation Server
4 3 (0.43%) MSBuild
4 3 (0.43%) QuickTest Pro
4 3 (0.43%) LoadRunner
5 2 (0.28%) Subversion
5 2 (0.28%) Jenkins
6 1 (0.14%) SoapUI
6 1 (0.14%) Maven
6 1 (0.14%) SilkTest
6 1 (0.14%) JIRA
6 1 (0.14%) WATIR
6 1 (0.14%) Selenium
6 1 (0.14%) ClearQuest
General
1 62 (8.79%) Finance
2 55 (7.80%) Telecoms
3 41 (5.82%) French Language
4 38 (5.39%) German Language
5 36 (5.11%) Retail
6 28 (3.97%) Spanish Language
7 18 (2.55%) Italian Language
8 11 (1.56%) Marketing
9 10 (1.42%) Back Office
10 9 (1.28%) Front Office
11 6 (0.85%) Electronics
12 5 (0.71%) Manufacturing
13 4 (0.57%) Financial Institution
13 4 (0.57%) Banking
14 2 (0.28%) Korean Language
14 2 (0.28%) Publishing
14 2 (0.28%) Games
14 2 (0.28%) Dutch Language
14 2 (0.28%) Portuguese Language
15 1 (0.14%) Russian Language
Libraries, Frameworks & Software Standards
1 39 (5.53%) .NET
2 37 (5.25%) HTML
3 28 (3.97%) XML
4 20 (2.84%) Web Services
5 15 (2.13%) CSS
6 11 (1.56%) ASP.NET
7 9 (1.28%) Oracle Fusion
8 8 (1.13%) Esper
8 8 (1.13%) J2EE
8 8 (1.13%) XHTML
9 5 (0.71%) WAP
10 4 (0.57%) ODBC
10 4 (0.57%) Ajax
11 3 (0.43%) CSS3
11 3 (0.43%) MAPI
11 3 (0.43%) JSP
12 2 (0.28%) Servlets
12 2 (0.28%) SOAP
12 2 (0.28%) Middleware
12 2 (0.28%) X-Windows
Miscellaneous
1 67 (9.50%) Analytical Skills
2 34 (4.82%) Clustering
2 34 (4.82%) Computer Science
3 19 (2.70%) Enterprise Software
4 14 (1.99%) Fat Client
4 14 (1.99%) Thin Client
5 12 (1.70%) Management Information System
6 11 (1.56%) EPoS
6 11 (1.56%) Mathematics
7 9 (1.28%) Open Source
7 9 (1.28%) Blackberry
8 7 (0.99%) Client/Server
8 7 (0.99%) Streaming Video
8 7 (0.99%) Social Media
8 7 (0.99%) CMDB
9 6 (0.85%) Replication
9 6 (0.85%) CCTV
10 5 (0.71%) PKI
10 5 (0.71%) User Experience
11 4 (0.57%) Video Conferencing
Operating Systems
1 407 (57.73%) Windows
2 200 (28.37%) Linux
3 151 (21.42%) UNIX
4 123 (17.45%) Windows Server 2008
5 96 (13.62%) Windows Server 2003
6 82 (11.63%) Windows Server 2012
7 80 (11.35%) Windows XP
8 68 (9.65%) Windows 7
9 45 (6.38%) Windows 8
10 35 (4.96%) Solaris
11 25 (3.55%) Mac OS X
12 21 (2.98%) Windows Vista
13 16 (2.27%) Red Hat Enterprise Linux
14 14 (1.99%) AIX
15 10 (1.42%) Windows 2000 Server
16 9 (1.28%) SUSE
16 9 (1.28%) HPUX
17 7 (0.99%) Android
18 6 (0.85%) Windows 2000
18 6 (0.85%) Mac OS
Processes & Methodologies
1 96 (13.62%) ITIL
2 39 (5.53%) Service Delivery
3 34 (4.82%) Time Management
4 32 (4.54%) Root Cause Analysis
5 28 (3.97%) Incident Management
6 26 (3.69%) CRM
7 23 (3.26%) Service Management
8 22 (3.12%) Project Management
8 22 (3.12%) Vulnerability Management
9 20 (2.84%) Kalman Filter
10 19 (2.70%) Product Management
11 18 (2.55%) Workflow
12 17 (2.41%) BCP
12 17 (2.41%) Mentoring
13 16 (2.27%) Performance Tuning
14 14 (1.99%) Problem Management
15 13 (1.84%) Business Intelligence
16 12 (1.70%) Configuration Management
16 12 (1.70%) Software Engineering
17 11 (1.56%) Change Management
Programming Languages
1 208 (29.50%) SQL
2 64 (9.08%) Java
3 41 (5.82%) PowerShell
4 34 (4.82%) Perl
5 28 (3.97%) VBScript
6 26 (3.69%) Shell Script
7 24 (3.40%) C++
8 22 (3.12%) Python
8 22 (3.12%) Ruby
9 21 (2.98%) C#
10 18 (2.55%) JavaScript
11 16 (2.27%) C
12 12 (1.70%) PL/SQL
13 10 (1.42%) VB.NET
14 7 (0.99%) VB
15 6 (0.85%) T-SQL
15 6 (0.85%) PHP
16 3 (0.43%) Bash Shell
17 2 (0.28%) Google Apps Script
17 2 (0.28%) Golang
Qualifications
1 103 (14.61%) Degree
2 45 (6.38%) Security Cleared
3 44 (6.24%) Cisco Certification
4 40 (5.67%) Microsoft Certification
5 34 (4.82%) CCNA
6 24 (3.40%) CISSP
7 22 (3.12%) CEH
8 21 (2.98%) CCA
8 21 (2.98%) Citrix Certification
9 20 (2.84%) SC Cleared
10 18 (2.55%) MCP
11 17 (2.41%) MCSE
12 16 (2.27%) CCNP
12 16 (2.27%) DV Cleared
13 10 (1.42%) MCITP
13 10 (1.42%) RHCE
14 8 (1.13%) A+ Certification
14 8 (1.13%) VMware Certified Professional (VCP)
14 8 (1.13%) MCSA
14 8 (1.13%) RHCSA
Quality Assurance & Compliance
1 53 (7.52%) SLA
2 6 (0.85%) QA
3 2 (0.28%) ISO 9001
4 1 (0.14%) ISO/IEC 27001
System Software
1 199 (28.23%) Active Directory
2 121 (17.16%) VMware Infrastructure
3 65 (9.22%) XenApp
4 49 (6.95%) Hyper-V
5 35 (4.96%) vSphere
6 29 (4.11%) Terminal Services
7 28 (3.97%) VMware ESXi
8 24 (3.40%) XenDesktop
9 23 (3.26%) XenServer
10 19 (2.70%) Terminal Server
10 19 (2.70%) Microsoft App-V
11 12 (1.70%) VMware ESX
12 6 (0.85%) NFS
13 4 (0.57%) VMware Workstation
14 3 (0.43%) Microsoft Virtual Server
15 2 (0.28%) Firmware
15 2 (0.28%) Veritas Cluster Server
15 2 (0.28%) Forefront TMG
16 1 (0.14%) vCloud
16 1 (0.14%) KVM
Systems Management
1 36 (5.11%) SCCM
2 32 (4.54%) Backup Exec
3 26 (3.69%) SCOM
4 19 (2.70%) EdgeSight
5 18 (2.55%) WSUS
6 17 (2.41%) OpenView Configuration Management
6 17 (2.41%) Symantec Endpoint Protection
7 14 (1.99%) Norton AntiVirus
8 6 (0.85%) Cisco IPCC
9 5 (0.71%) Systems Management Server (SMS)
10 3 (0.43%) CA Single Sign-On
10 3 (0.43%) HP UCMDB
10 3 (0.43%) AirWatch
11 2 (0.28%) Tivoli Storage Manager
11 2 (0.28%) HP Quality Center
11 2 (0.28%) McAfee ePO
11 2 (0.28%) Red Hat Satellite
11 2 (0.28%) Cisco CUCM
11 2 (0.28%) NetBackup
11 2 (0.28%) Tivoli
Vendors
1 292 (41.42%) Microsoft
2 170 (24.11%) VMware
3 126 (17.87%) Oracle
4 116 (16.45%) Citrix
5 107 (15.18%) Cisco
6 43 (6.10%) Symantec
7 33 (4.68%) HP
8 24 (3.40%) Red Hat
9 20 (2.84%) Sun
10 19 (2.70%) CheckPoint
10 19 (2.70%) Lumension
11 18 (2.55%) F5
12 17 (2.41%) AppSense
12 17 (2.41%) Veritas
13 15 (2.13%) Borland
13 15 (2.13%) Apple
13 15 (2.13%) McAfee
14 14 (1.99%) Juniper
15 11 (1.56%) EMC
15 11 (1.56%) Sybase
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £25,000 to £29,000 per annum Superb base, training and excellent
Posted: 20 hours ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £33000.00 per annum + pension, pool car, discounts
Posted: Yesterday
Buckinghamshire
Stafford-Sharp Associates
Posted: Yesterday
Oxfordshire
Talent International
Salary: £27000 - £32000 per annum
Posted: Yesterday
Reading, Berkshire
Nationwide People Ltd
Salary: £45000 - £50000 Per Annum
Posted: Yesterday
Hampshire
Lorien Resourcing
Salary: benefits package
Posted: Yesterday
Berkshire
Crimson Ltd
Salary: £24000 - £25000 per annum + £5000 Car Allowance
Posted: 2 days ago
Crawley, West Sussex
Evolution Recruitment Solutions
Salary: 40,000-50,000
Posted: 2 days ago
Oxfordshire
The People Network
Salary: £30000 per annum
Posted: 2 days ago
Crawley, West Sussex
Ace European Group
Salary: pension, medical
Posted: 2 days ago
Beaconsfield, Buckinghamshire
Capita Resourcing - IT Resourcing
Salary: £40000 - £50000 per annum
Posted: 3 days ago
Beaconsfield, Buckinghamshire
Capita Resourcing - IT Resourcing
Salary: £40000 - £55000 per annum + Benefits
Posted: 4 days ago
Reading, Berkshire
Logic Engagements Ltd
Salary: £35000 - £40000 per annum + pension, bonus, private health
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum + Excellent Benefits
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £45,000 per annum + Car + Benefits
Posted: 5 days ago
Reading, Berkshire
Evolution Recruitment Solutions
Salary: 40,000 + excellent benefits
Posted: 5 days ago
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £30,000 per annum £25,000 to £30,000 Negotiable + Bonu
Posted: 6 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £40,000 per annum £35,000 to £40,000 Negotiable + 10%
Posted: 6 days ago
Princes Risborough, Buckinghamshire
Allied Worldwide
Salary: Benefits
Posted: 8 days ago
Staines, Middlesex
Samsung
Salary: Unspecified
Posted: 16 days ago