The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 193 170 208
Rank change year-on-year
-23 +38
Permanent jobs requiring a Technical Support 300 372 284
As % of all permanent IT jobs located in the South East 1.44% 1.64% 1.28%
As % of the Job Titles category 1.52% 1.72% 1.35%
Number of salaries quoted 264 319 262
Average salary £32,500 £33,000 £32,500
Average salary % change year-on-year
-1.51% +1.53%
90% offered a salary of more than £22,500 £21,500 £22,000
10% offered a salary of more than £45,000 £50,000 £42,500
UK excluding London average salary £27,500 £30,000 £31,000
% change year-on-year
-8.33% -3.22%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19721 21579 21053
As % of all permanent IT jobs located in the South East 94.93% 95.04% 95.06%
Number of salaries quoted 16234 17295 17372
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South East region.

Technical Support Salary Trend in the South East

Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support across the South East region over the 3 months to 29 July 2015.

Technical Support Salary Histogram in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -31 102 £38,000 +2.70% 17
Surrey +11 88 £29,500 -1.66% 5
Buckinghamshire -4 31 £27,500 -8.33% 4
Oxfordshire +16 23 £27,500 +5.76% 2
Hampshire -16 21 £25,250 +1.00% 2
Kent 0 13 £30,000 +11.11%
East Sussex +18 9 £20,000 -42.85%
West Sussex -11 7 £45,000 +50.00% 2
Middlesex +12 5 £55,000 +37.50%
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 29 July 2015, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 320 (52.37%) Windows
2 248 (40.59%) SQL
3 231 (37.81%) Microsoft
4 184 (30.11%) Linux
5 171 (27.99%) Active Directory
6 148 (24.22%) VMware
7 136 (22.26%) MS Excel
8 111 (18.17%) UNIX
8 111 (18.17%) SQL Server
9 104 (17.02%) Degree
10 102 (16.69%) MS Exchange
11 97 (15.88%) Cisco
12 94 (15.38%) ITIL
13 92 (15.06%) Oracle
14 91 (14.89%) Windows Server 2008
15 87 (14.24%) Citrix
16 85 (13.91%) VMware Infrastructure
17 83 (13.58%) Firewall
18 80 (13.09%) TCP/IP
19 79 (12.93%) Windows Server 2012
20 77 (12.60%) MS Office
21 75 (12.27%) DNS
22 73 (11.95%) Finance
23 62 (10.15%) .NET
24 59 (9.66%) Windows 7
25 58 (9.49%) Analytical Skills
25 58 (9.49%) Computer Science
26 57 (9.33%) SLA
26 57 (9.33%) WAN
27 56 (9.17%) Windows Server 2003

Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 29 July 2015, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 102 (16.69%) MS Exchange
2 43 (7.04%) IIS
3 39 (6.38%) Exchange Server 2010
4 23 (3.76%) Apache
4 23 (3.76%) Tomcat
4 23 (3.76%) SharePoint
5 16 (2.62%) Exchange Server 2013
6 14 (2.29%) Lync
7 12 (1.96%) Exchange Server 2003
8 11 (1.80%) JBoss
9 10 (1.64%) Exchange Server 2007
10 7 (1.15%) Lotus Domino
10 7 (1.15%) SharePoint 2013
11 5 (0.82%) WebLogic
11 5 (0.82%) CMS
12 3 (0.49%) MS Project Server
13 2 (0.33%) Drupal
13 2 (0.33%) Office Communications Server
14 1 (0.16%) nginx
14 1 (0.16%) Confluence
Applications
1 136 (22.26%) MS Excel
2 77 (12.60%) MS Office
3 2 (0.33%) MS PowerPoint
3 2 (0.33%) MS Visio
4 1 (0.16%) AutoCAD
4 1 (0.16%) SOLIDWORKS
Business Applications
1 6 (0.98%) Nortel Periphonics
2 5 (0.82%) Dynamics CRM
3 3 (0.49%) Remedy ITSM
4 2 (0.33%) Dynamics AX
4 2 (0.33%) BusinessWare
4 2 (0.33%) Maximo
4 2 (0.33%) SAP Oil and Gas
5 1 (0.16%) assyst
5 1 (0.16%) Oracle BPM
Cloud Services
1 14 (2.29%) Office 365
2 13 (2.13%) IaaS
2 13 (2.13%) SaaS
3 8 (1.31%) Google Analytics
4 6 (0.98%) Cloud Computing
5 3 (0.49%) Google Apps
6 1 (0.16%) Microsoft Azure
6 1 (0.16%) Amazon AWS
Communications & Networking
1 83 (13.58%) Firewall
2 80 (13.09%) TCP/IP
3 75 (12.27%) DNS
4 57 (9.33%) WAN
5 54 (8.84%) LAN
6 42 (6.87%) DHCP
7 37 (6.06%) SAN
8 35 (5.73%) VoIP
9 30 (4.91%) Internet
10 27 (4.42%) Wireless
11 22 (3.60%) VPN
12 16 (2.62%) MPLS
13 9 (1.47%) SSH
13 9 (1.47%) Wi-Fi
13 9 (1.47%) Wireshark
14 8 (1.31%) iSCSI
14 8 (1.31%) NetScaler
14 8 (1.31%) Ethernet
15 6 (0.98%) SNMP
15 6 (0.98%) Cisco ICM
Database & Business Intelligence
1 111 (18.17%) SQL Server
2 40 (6.55%) MySQL
3 27 (4.42%) Relational Database
4 25 (4.09%) PostgreSQL
5 16 (2.62%) Oracle Database
6 15 (2.45%) SQL Server 2008
7 13 (2.13%) SQL Server 2005
8 12 (1.96%) RDBMS
9 11 (1.80%) BusinessObjects
10 10 (1.64%) MS Access
11 5 (0.82%) Oracle Database 11g
12 4 (0.65%) SQL Server Integration Services
12 4 (0.65%) Data Warehouse
12 4 (0.65%) DB2
12 4 (0.65%) Crystal Reports
12 4 (0.65%) Oracle Reports
13 2 (0.33%) SQL Server 2000
13 2 (0.33%) BusinessObjects XI
14 1 (0.16%) Big Data
14 1 (0.16%) SQL Server 2012
Development Applications
1 6 (0.98%) Team Foundation Server
2 3 (0.49%) Subversion
2 3 (0.49%) JIRA
3 2 (0.33%) Jenkins
3 2 (0.33%) Visual Studio
4 1 (0.16%) Oracle Forms
4 1 (0.16%) Toad
4 1 (0.16%) ClearQuest
4 1 (0.16%) Maven
4 1 (0.16%) SoapUI
4 1 (0.16%) FishEye
General
1 73 (11.95%) Finance
2 42 (6.87%) Telecoms
3 39 (6.38%) German Language
4 32 (5.24%) French Language
5 29 (4.75%) Retail
6 18 (2.95%) Marketing
7 16 (2.62%) Italian Language
7 16 (2.62%) Spanish Language
8 9 (1.47%) Banking
9 7 (1.15%) Financial Institution
9 7 (1.15%) Manufacturing
10 5 (0.82%) Back Office
10 5 (0.82%) Electronics
10 5 (0.82%) Aerospace
10 5 (0.82%) Publishing
10 5 (0.82%) Games
11 3 (0.49%) Local Government
11 3 (0.49%) Automotive
11 3 (0.49%) Law
11 3 (0.49%) Advertising
Libraries, Frameworks & Software Standards
1 62 (10.15%) .NET
2 29 (4.75%) HTML
3 27 (4.42%) XML
4 17 (2.78%) Web Services
5 13 (2.13%) CSS
6 7 (1.15%) ASP.NET
6 7 (1.15%) Application Packaging
7 6 (0.98%) J2EE
7 6 (0.98%) Servlets
8 5 (0.82%) REST
9 4 (0.65%) ODBC
9 4 (0.65%) XHTML
9 4 (0.65%) Middleware
9 4 (0.65%) Ajax
10 3 (0.49%) CSS3
10 3 (0.49%) Esper
10 3 (0.49%) .NET Framework
11 2 (0.33%) JSON
11 2 (0.33%) FreeMarker
11 2 (0.33%) SOAP
Miscellaneous
1 58 (9.49%) Computer Science
1 58 (9.49%) Analytical Skills
2 46 (7.53%) Data Centre
3 41 (6.71%) Mathematics
4 30 (4.91%) Physics
4 30 (4.91%) Chemistry
5 15 (2.45%) Clustering
6 11 (1.80%) EPoS
7 9 (1.47%) PKI
8 8 (1.31%) Enterprise Software
9 7 (1.15%) Replication
10 6 (0.98%) Management Information System
11 5 (0.82%) Blackberry
11 5 (0.82%) Thin Client
11 5 (0.82%) CMDB
11 5 (0.82%) Fat Client
11 5 (0.82%) Digital Media
11 5 (0.82%) User Experience
12 3 (0.49%) New Media
12 3 (0.49%) Social Media
Operating Systems
1 320 (52.37%) Windows
2 184 (30.11%) Linux
3 111 (18.17%) UNIX
4 91 (14.89%) Windows Server 2008
5 79 (12.93%) Windows Server 2012
6 59 (9.66%) Windows 7
7 56 (9.17%) Windows Server 2003
8 47 (7.69%) Windows 8
9 43 (7.04%) Windows XP
10 24 (3.93%) Mac OS X
11 19 (3.11%) Solaris
12 17 (2.78%) Red Hat Enterprise Linux
13 11 (1.80%) Windows Vista
14 10 (1.64%) SUSE
15 9 (1.47%) AIX
16 8 (1.31%) Windows 2000 Server
17 7 (1.15%) Mac OS
18 6 (0.98%) Android
18 6 (0.98%) HPUX
19 4 (0.65%) Windows 2000
Processes & Methodologies
1 94 (15.38%) ITIL
2 37 (6.06%) Time Management
3 36 (5.89%) Service Delivery
4 33 (5.40%) Software Engineering
5 30 (4.91%) Vulnerability Management
6 28 (4.58%) Service Management
7 25 (4.09%) Software Testing
8 23 (3.76%) Project Management
9 19 (3.11%) CRM
10 17 (2.78%) Incident Management
11 16 (2.62%) Web Development
11 16 (2.62%) Root Cause Analysis
12 15 (2.45%) Product Management
12 15 (2.45%) Problem Management
12 15 (2.45%) Performance Tuning
13 14 (2.29%) Configuration Management
14 12 (1.96%) Mentoring
15 11 (1.80%) Coaching
15 11 (1.80%) Change Management
16 9 (1.47%) E-Commerce
Programming Languages
1 248 (40.59%) SQL
2 43 (7.04%) Java
3 39 (6.38%) VB.NET
4 36 (5.89%) PowerShell
5 35 (5.73%) Perl
6 32 (5.24%) VB
7 21 (3.44%) Python
8 20 (3.27%) C
9 15 (2.45%) C#
9 15 (2.45%) VBScript
10 14 (2.29%) C++
11 13 (2.13%) JavaScript
11 13 (2.13%) Shell Script
12 10 (1.64%) Ruby
13 9 (1.47%) PHP
14 7 (1.15%) VBA
14 7 (1.15%) Bash Shell
15 4 (0.65%) F#
15 4 (0.65%) T-SQL
16 2 (0.33%) R
Qualifications
1 104 (17.02%) Degree
2 49 (8.02%) Microsoft Certification
3 34 (5.56%) Cisco Certification
4 29 (4.75%) CCNA
5 27 (4.42%) CISSP
5 27 (4.42%) CEH
6 25 (4.09%) MCP
7 24 (3.93%) MCSE
8 22 (3.60%) Security Cleared
9 18 (2.95%) SC Cleared
10 15 (2.45%) MCITP
11 12 (1.96%) CCA
11 12 (1.96%) Citrix Certification
12 10 (1.64%) CCNP
12 10 (1.64%) A+ Certification
13 9 (1.47%) VMware Certified Professional (VCP)
13 9 (1.47%) ITIL Certification
14 8 (1.31%) MCSA
14 8 (1.31%) MCDBA
14 8 (1.31%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 57 (9.33%) SLA
2 20 (3.27%) QA
3 5 (0.82%) Sarbanes-Oxley
4 1 (0.16%) PCI DSS
4 1 (0.16%) Data Quality
4 1 (0.16%) ISO 9001
System Software
1 171 (27.99%) Active Directory
2 85 (13.91%) VMware Infrastructure
3 41 (6.71%) Hyper-V
4 35 (5.73%) XenApp
5 28 (4.58%) vSphere
6 20 (3.27%) VMware ESX
7 19 (3.11%) VMware ESXi
8 14 (2.29%) Microsoft App-V
9 13 (2.13%) Terminal Server
10 12 (1.96%) Terminal Services
11 10 (1.64%) XenServer
12 8 (1.31%) XenDesktop
13 7 (1.15%) UAG
14 5 (0.82%) NFS
14 5 (0.82%) VMware Workstation
15 2 (0.33%) Firmware
15 2 (0.33%) VMware Server
15 2 (0.33%) Veritas Cluster Server
16 1 (0.16%) qmail
16 1 (0.16%) Tivoli Workload Scheduler
Systems Management
1 33 (5.40%) SCCM
2 24 (3.93%) SCOM
3 9 (1.47%) Backup Exec
3 9 (1.47%) WSUS
3 9 (1.47%) Symantec Endpoint Protection
4 7 (1.15%) Forefront Identity Manager
4 7 (1.15%) EdgeSight
4 7 (1.15%) Norton AntiVirus
5 6 (0.98%) Cisco IPCC
5 6 (0.98%) Nmap
6 5 (0.82%) OpenView Configuration Management
7 3 (0.49%) NetBackup
7 3 (0.49%) CA Single Sign-On
7 3 (0.49%) Red Hat Satellite
7 3 (0.49%) HP UCMDB
8 2 (0.33%) Cisco CUCM
8 2 (0.33%) SCVMM
8 2 (0.33%) Tivoli Storage Manager
8 2 (0.33%) Systems Management Server (SMS)
9 1 (0.16%) Nagios
Vendors
1 231 (37.81%) Microsoft
2 148 (24.22%) VMware
3 97 (15.88%) Cisco
4 92 (15.06%) Oracle
5 87 (14.24%) Citrix
6 37 (6.06%) HP
7 22 (3.60%) Red Hat
7 22 (3.60%) Symantec
8 15 (2.45%) Juniper
9 13 (2.13%) LANDesk
10 12 (1.96%) Google
10 12 (1.96%) Apple
10 12 (1.96%) Sun
11 11 (1.80%) Veritas
12 9 (1.47%) EMC
12 9 (1.47%) IBM
13 8 (1.31%) Sybase
13 8 (1.31%) AppSense
14 7 (1.15%) Veeam
15 6 (0.98%) Nortel
Reading, Berkshire
Latcom Ltd
Salary: From £30,000 to £35,000 per annum + Gd benefits
Posted: 10 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £30,000 per annum + Excellent Benefits
Posted: 13 hours ago
Redhill, Surrey
Blue Octopus Recruitment LLP
Salary: £21,000 per annum + Benefits
Posted: 16 hours ago
Crawley, West Sussex
Comtecs
Salary: £57000 - £60000 Per Annum C60k + Bonus + Benefits
Posted: Yesterday
Reading, Berkshire
Evolution Recruitment Solutions
Salary: 40,000 plus excellent
Posted: Yesterday
Reading, Berkshire
EXCELerate
Salary: Up to £32k, Pension, Health Insurance
Posted: Yesterday
Basingstoke, Hampshire
Searchability
Salary: £25000 - £32000 per annum + Benefits
Posted: 2 days ago
Reading, Berkshire
TEKsystems
Salary: £50000 - £60000 per annum
Posted: 2 days ago
Maidenhead, Berkshire
Candidate Source
Salary: £24,000 - £27,000 per annum basic + Benefits
Posted: 2 days ago
Reading, Berkshire
83Zero
Salary: From £50,000 to £55,000 per annum + Excellent Benefits (Please see bel
Posted: 2 days ago
Reading, Berkshire
83Zero
Salary: From £39,000 to £45,000 per annum + Excellent Benefits (Please see bel
Posted: 2 days ago
High Wycombe, Buckinghamshire
Understanding Recruitment
Salary: £18000 - £23000 per annum + benefits
Posted: 3 days ago
High Wycombe, Buckinghamshire
Understanding Recruitment
Salary: £30000 - £35000 per annum + benefits
Posted: 3 days ago
Surrey
RecruitX
Salary: £25k - 32k per year
Posted: 5 days ago
High Wycombe, Buckinghamshire
IT Connections
Salary: £25,000 to £30,000
Posted: 5 days ago
Oxfordshire
Spectrum IT Recruitment (South) Ltd
Posted: 5 days ago
Reading, Berkshire
Talent International
Salary: £45000 - £60000.00 per annum
Posted: 6 days ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum + benefits
Posted: 6 days ago
Reading, Berkshire
Symantec
Salary: Unspecified Competitive
Posted: 12 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £30,000 per annum + 29 days + share ops scheme + pensi
Posted: 12 days ago