The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 199 179 189
Rank change year-on-year
-20 +10
Permanent jobs requiring a Technical Support 303 367 307
As % of all permanent IT jobs located in the South East 1.43% 1.57% 1.37%
As % of the Job Titles category 1.50% 1.66% 1.44%
Number of salaries quoted 275 321 276
Average salary £33,000 £34,500 £32,500
Average salary % change year-on-year
-4.34% +6.15%
90% offered a salary of more than £22,500 £22,000 £22,500
10% offered a salary of more than £46,017 £52,500 £42,500
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20220 22136 21271
As % of all permanent IT jobs located in the South East 95.26% 94.91% 95.15%
Number of salaries quoted 16526 17965 17609
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South East region.

Technical Support Salary Trend in the South East

Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support across the South East region over the 3 months to 1 July 2015.

Technical Support Salary Histogram in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 1 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -36 102 £38,500 +4.05% 8
Surrey +11 83 £31,750 -5.22% 3
Oxfordshire +27 37 £29,500 +15.68% 2
Buckinghamshire -3 24 £27,500 -16.66% 2
Hampshire -23 22 £26,000 +4.00% 5
Kent +7 15 £30,000 +9.09%
East Sussex +20 9 £20,000 -42.85%
West Sussex -5 9 £45,000 +50.00% 3
Middlesex +8 3 £55,000 +37.50%
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 1 July 2015, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 347 (54.30%) Windows
2 263 (41.16%) Microsoft
3 236 (36.93%) SQL
4 183 (28.64%) Active Directory
5 181 (28.33%) Linux
6 158 (24.73%) VMware
7 153 (23.94%) MS Excel
8 123 (19.25%) UNIX
9 117 (18.31%) MS Exchange
10 107 (16.74%) Degree
11 104 (16.28%) Cisco
12 103 (16.12%) Citrix
12 103 (16.12%) SQL Server
12 103 (16.12%) Windows Server 2008
13 100 (15.65%) VMware Infrastructure
14 97 (15.18%) Oracle
15 94 (14.71%) TCP/IP
16 93 (14.55%) MS Office
16 93 (14.55%) ITIL
16 93 (14.55%) Firewall
17 83 (12.99%) Finance
17 83 (12.99%) DNS
18 80 (12.52%) Windows Server 2012
19 67 (10.49%) Windows Server 2003
20 62 (9.70%) Windows 7
21 59 (9.23%) Analytical Skills
21 59 (9.23%) SLA
22 58 (9.08%) Computer Science
23 57 (8.92%) WAN
24 55 (8.61%) Windows XP

Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 1 July 2015, IT jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 117 (18.31%) MS Exchange
2 52 (8.14%) IIS
3 38 (5.95%) Exchange Server 2010
4 31 (4.85%) SharePoint
5 24 (3.76%) Apache
6 17 (2.66%) Lync
7 15 (2.35%) Exchange Server 2013
8 14 (2.19%) Tomcat
9 12 (1.88%) JBoss
9 12 (1.88%) Lotus Domino
9 12 (1.88%) Exchange Server 2003
10 11 (1.72%) Exchange Server 2007
11 7 (1.10%) MS Project Server
11 7 (1.10%) SharePoint 2013
12 6 (0.94%) WebLogic
13 3 (0.47%) CMS
14 2 (0.31%) WebSphere
14 2 (0.31%) Office Communications Server
15 1 (0.16%) SharePoint 2010
15 1 (0.16%) Oracle SOA Suite
Applications
1 153 (23.94%) MS Excel
2 93 (14.55%) MS Office
3 3 (0.47%) MS PowerPoint
4 1 (0.16%) MS Visio
4 1 (0.16%) AutoCAD
4 1 (0.16%) SOLIDWORKS
Business Applications
1 6 (0.94%) Nortel Periphonics
2 4 (0.63%) Dynamics CRM
3 3 (0.47%) Remedy ITSM
4 2 (0.31%) Dynamics AX
4 2 (0.31%) BusinessWare
4 2 (0.31%) Maximo
5 1 (0.16%) SAP Oil and Gas
5 1 (0.16%) Oracle EBS
5 1 (0.16%) SAP CRM
5 1 (0.16%) assyst
5 1 (0.16%) Oracle EBS R12
5 1 (0.16%) Oracle BPM
Cloud Services
1 17 (2.66%) SaaS
1 17 (2.66%) IaaS
2 14 (2.19%) Office 365
3 8 (1.25%) Google Analytics
4 6 (0.94%) Cloud Computing
5 3 (0.47%) Google Apps
6 2 (0.31%) Microsoft Azure
7 1 (0.16%) Amazon AWS
Communications & Networking
1 94 (14.71%) TCP/IP
2 93 (14.55%) Firewall
3 83 (12.99%) DNS
4 57 (8.92%) WAN
5 54 (8.45%) LAN
6 49 (7.67%) DHCP
7 42 (6.57%) SAN
8 36 (5.63%) VoIP
9 33 (5.16%) Internet
10 29 (4.54%) Wireless
11 27 (4.23%) VPN
12 19 (2.97%) MPLS
13 13 (2.03%) Wireshark
14 12 (1.88%) iSCSI
14 12 (1.88%) NetScaler
15 10 (1.56%) Ethernet
16 9 (1.41%) HTTP
16 9 (1.41%) SSH
17 7 (1.10%) Wi-Fi
17 7 (1.10%) GPRS
Database & Business Intelligence
1 103 (16.12%) SQL Server
2 35 (5.48%) MySQL
3 24 (3.76%) Relational Database
3 24 (3.76%) PostgreSQL
4 17 (2.66%) SQL Server 2008
5 14 (2.19%) Oracle Database
6 12 (1.88%) SQL Server 2005
6 12 (1.88%) MS Access
7 11 (1.72%) RDBMS
8 7 (1.10%) Data Warehouse
9 5 (0.78%) Oracle Reports
9 5 (0.78%) Oracle Database 11g
10 4 (0.63%) DB2
10 4 (0.63%) Crystal Reports
11 2 (0.31%) SQL Server 2000
11 2 (0.31%) BusinessObjects XI
11 2 (0.31%) SQL Server 2012
12 1 (0.16%) Oracle Database 12c
12 1 (0.16%) Big Data
12 1 (0.16%) Oracle9i Database
Development Applications
1 6 (0.94%) Team Foundation Server
2 2 (0.31%) MSBuild
2 2 (0.31%) Jenkins
2 2 (0.31%) Oracle Forms
2 2 (0.31%) Subversion
2 2 (0.31%) JIRA
3 1 (0.16%) Visual Studio
3 1 (0.16%) Maven
3 1 (0.16%) Toad
3 1 (0.16%) HP UFT
3 1 (0.16%) LoadRunner
3 1 (0.16%) ClearQuest
3 1 (0.16%) SoapUI
General
1 83 (12.99%) Finance
2 45 (7.04%) Telecoms
3 42 (6.57%) German Language
4 34 (5.32%) French Language
4 34 (5.32%) Retail
5 19 (2.97%) Spanish Language
6 18 (2.82%) Italian Language
6 18 (2.82%) Marketing
7 10 (1.56%) Financial Institution
8 9 (1.41%) Banking
9 8 (1.25%) Back Office
10 7 (1.10%) Electronics
11 6 (0.94%) Manufacturing
12 5 (0.78%) Publishing
13 3 (0.47%) Games
13 3 (0.47%) Local Government
13 3 (0.47%) Advertising
13 3 (0.47%) Dutch Language
14 2 (0.31%) Portuguese Language
14 2 (0.31%) Aerospace
Libraries, Frameworks & Software Standards
1 52 (8.14%) .NET
2 32 (5.01%) HTML
3 30 (4.69%) XML
4 20 (3.13%) Web Services
5 13 (2.03%) CSS
6 8 (1.25%) ASP.NET
7 7 (1.10%) Application Packaging
7 7 (1.10%) Esper
8 6 (0.94%) REST
8 6 (0.94%) J2EE
8 6 (0.94%) XHTML
9 4 (0.63%) Middleware
9 4 (0.63%) ODBC
9 4 (0.63%) Servlets
9 4 (0.63%) Ajax
10 3 (0.47%) CSS3
10 3 (0.47%) WAP
11 2 (0.31%) SOAP
11 2 (0.31%) .NET Framework
11 2 (0.31%) FreeMarker
Miscellaneous
1 59 (9.23%) Analytical Skills
2 58 (9.08%) Computer Science
3 48 (7.51%) Data Centre
4 36 (5.63%) Mathematics
5 23 (3.60%) Physics
5 23 (3.60%) Chemistry
5 23 (3.60%) Clustering
6 13 (2.03%) Enterprise Software
7 11 (1.72%) PKI
7 11 (1.72%) EPoS
8 9 (1.41%) Management Information System
9 8 (1.25%) Thin Client
9 8 (1.25%) Fat Client
10 7 (1.10%) Replication
11 6 (0.94%) Blackberry
12 5 (0.78%) CMDB
12 5 (0.78%) Digital Media
13 4 (0.63%) User Experience
13 4 (0.63%) Client/Server
14 3 (0.47%) Life Science
Operating Systems
1 347 (54.30%) Windows
2 181 (28.33%) Linux
3 123 (19.25%) UNIX
4 103 (16.12%) Windows Server 2008
5 80 (12.52%) Windows Server 2012
6 67 (10.49%) Windows Server 2003
7 62 (9.70%) Windows 7
8 55 (8.61%) Windows XP
9 50 (7.82%) Windows 8
10 26 (4.07%) Mac OS X
11 23 (3.60%) Solaris
12 19 (2.97%) Red Hat Enterprise Linux
13 15 (2.35%) Windows Vista
14 13 (2.03%) AIX
15 9 (1.41%) SUSE
15 9 (1.41%) Mac OS
16 8 (1.25%) Windows 2000 Server
17 7 (1.10%) HPUX
18 6 (0.94%) Android
19 5 (0.78%) Windows 2000
Processes & Methodologies
1 93 (14.55%) ITIL
2 40 (6.26%) Service Delivery
2 40 (6.26%) Time Management
3 32 (5.01%) Vulnerability Management
4 27 (4.23%) Service Management
5 25 (3.91%) Incident Management
6 22 (3.44%) Software Engineering
6 22 (3.44%) Product Management
7 21 (3.29%) Root Cause Analysis
8 20 (3.13%) Performance Tuning
9 19 (2.97%) Project Management
10 17 (2.66%) CRM
11 15 (2.35%) Software Testing
12 14 (2.19%) Problem Management
12 14 (2.19%) Configuration Management
12 14 (2.19%) Workflow
13 12 (1.88%) Web Development
13 12 (1.88%) Mentoring
14 11 (1.72%) Coaching
14 11 (1.72%) Change Management
Programming Languages
1 236 (36.93%) SQL
2 41 (6.42%) Java
3 40 (6.26%) Perl
4 39 (6.10%) PowerShell
5 32 (5.01%) VB.NET
6 25 (3.91%) VB
7 22 (3.44%) Python
8 20 (3.13%) C
9 19 (2.97%) VBScript
10 17 (2.66%) Shell Script
11 16 (2.50%) Ruby
12 14 (2.19%) C#
13 13 (2.03%) C++
14 12 (1.88%) JavaScript
15 11 (1.72%) PHP
16 6 (0.94%) VBA
16 6 (0.94%) Bash Shell
17 4 (0.63%) F#
17 4 (0.63%) T-SQL
18 2 (0.31%) PL/SQL
Qualifications
1 107 (16.74%) Degree
2 53 (8.29%) Microsoft Certification
3 36 (5.63%) Cisco Certification
4 30 (4.69%) Security Cleared
5 29 (4.54%) CISSP
5 29 (4.54%) CCNA
5 29 (4.54%) CEH
6 28 (4.38%) MCP
7 26 (4.07%) MCSE
8 20 (3.13%) SC Cleared
9 17 (2.66%) MCITP
10 16 (2.50%) CCA
10 16 (2.50%) Citrix Certification
11 10 (1.56%) MCSA
11 10 (1.56%) DV Cleared
11 10 (1.56%) VMware Certified Professional (VCP)
12 9 (1.41%) RHCE
12 9 (1.41%) A+ Certification
12 9 (1.41%) CCNP
13 8 (1.25%) MCDBA
Quality Assurance & Compliance
1 59 (9.23%) SLA
2 18 (2.82%) QA
3 4 (0.63%) Sarbanes-Oxley
4 1 (0.16%) ISO/IEC 27001
4 1 (0.16%) Data Quality
4 1 (0.16%) ISO 9001
System Software
1 183 (28.64%) Active Directory
2 100 (15.65%) VMware Infrastructure
3 47 (7.36%) XenApp
4 42 (6.57%) Hyper-V
5 29 (4.54%) vSphere
6 24 (3.76%) VMware ESXi
7 19 (2.97%) Terminal Services
8 18 (2.82%) VMware ESX
8 18 (2.82%) Microsoft App-V
9 17 (2.66%) Terminal Server
10 16 (2.50%) XenServer
11 12 (1.88%) XenDesktop
12 7 (1.10%) UAG
13 6 (0.94%) NFS
14 5 (0.78%) VMware Workstation
15 2 (0.31%) Veritas Cluster Server
15 2 (0.31%) VMware Server
16 1 (0.16%) vCloud
16 1 (0.16%) KVM
16 1 (0.16%) Microsoft Virtual Server
Systems Management
1 36 (5.63%) SCCM
2 25 (3.91%) SCOM
3 12 (1.88%) Backup Exec
4 11 (1.72%) EdgeSight
5 10 (1.56%) WSUS
5 10 (1.56%) Norton AntiVirus
6 9 (1.41%) OpenView Configuration Management
6 9 (1.41%) Symantec Endpoint Protection
7 7 (1.10%) Forefront Identity Manager
8 6 (0.94%) Cisco IPCC
8 6 (0.94%) Nmap
9 4 (0.63%) Systems Management Server (SMS)
10 3 (0.47%) CA Single Sign-On
10 3 (0.47%) NetBackup
10 3 (0.47%) Red Hat Satellite
10 3 (0.47%) HP UCMDB
11 2 (0.31%) AirWatch
11 2 (0.31%) Cisco CUCM
11 2 (0.31%) Tivoli Storage Manager
12 1 (0.16%) Tivoli
Vendors
1 263 (41.16%) Microsoft
2 158 (24.73%) VMware
3 104 (16.28%) Cisco
4 103 (16.12%) Citrix
5 97 (15.18%) Oracle
6 42 (6.57%) HP
7 27 (4.23%) Symantec
8 26 (4.07%) Red Hat
9 15 (2.35%) Apple
10 14 (2.19%) Juniper
10 14 (2.19%) Sun
11 13 (2.03%) LANDesk
12 12 (1.88%) AppSense
12 12 (1.88%) Google
13 11 (1.72%) EMC
13 11 (1.72%) IBM
13 11 (1.72%) Veritas
14 10 (1.56%) Sybase
14 10 (1.56%) Business Objects
15 9 (1.41%) Fujitsu
Farnborough, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £25000.00 per annum + benefits
Posted: 6 hours ago
Reading, Oxfordshire
Covea Insurance
Salary: Competitive
Posted: 7 hours ago
Slough, Berkshire
Spencer Rose
Salary: From £50,000 to £60,000 per annum
Posted: 13 hours ago
Weybridge, Surrey
Connectus
Posted: 14 hours ago
Reading, Berkshire
Logic Engagements Ltd
Salary: £0.00 - £40000 per annum + bonus, on-call allowance etc.
Posted: 15 hours ago
Hampshire
Nigel Frank International Ltd
Salary: £45000 - £65000 per annum + Negotiable
Posted: Yesterday
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £30,000 per annum + Excellent Benefits
Posted: Yesterday
Gatwick, West Sussex
Computer People
Salary: £30000.00 - £40000.00 per annum
Posted: 2 days ago
Eastleigh, Hampshire
Go Partnership.
Salary: From £20,000 to £25,000 per annum + Benefits
Posted: 2 days ago
Berkshire
Nigel Frank International Limited - Newcastle
Salary: £45000 - £65000 per annum + Negotiable
Posted: 2 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £25,000 to £29,000 per annum Superb base, training and excellent
Posted: 4 days ago
Basingstoke
Searchability
Salary: £25000 - £32000 per annum + Benefits
Posted: 4 days ago
Reigate, Surrey
ARC IT Recruitment Ltd
Salary: £55000 Per Annum Plus Benefits and Bonus
Posted: 5 days ago
Reading, Berkshire
Logic Engagements Ltd
Salary: £35000 - £40000 per annum + pension, bonus, private health
Posted: 5 days ago
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 5 days ago
Berkshire
Oscar Associates (UK) Ltd
Salary: £20000 - £45000 per annum
Posted: 5 days ago
Crawley, West Sussex
Bluefire Consulting
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 5 days ago
Eastleigh, Hampshire
GO Partnership Ltd
Salary: Benefits
Posted: 6 days ago
Oxfordshire
Nigel Frank International Limited - Newcastle
Salary: £25000 - £30000 per annum
Posted: 9 days ago
Berkshire
Austin Fraser Limited
Salary: £30000.00 - £50000.00 per annum
Posted: 11 days ago