The statistics below represent IT jobs advertised across the South East region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Technical Support
England / South East
Rank 246 199 169
Rank change year-on-year
-47 -30
Permanent jobs requiring a Technical Support 145 298 375
As % of all permanent IT jobs located in the South East 0.99% 1.54% 1.81%
As % of the Job Titles category 1.03% 1.59% 1.86%
Number of salaries quoted 121 271 321
Median salary £31,000 £35,000 £35,000
Median salary % change year-on-year
-11.42% -
90% offered a salary of more than £22,000 £24,000 £22,500
10% offered a salary of more than £45,000 £50,000 £45,000
UK excluding London median salary £27,000 £29,750 £31,500
% change year-on-year
-9.24% -5.55%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14125 18759 20186
As % of all permanent IT jobs located in the South East 96.74% 96.71% 97.19%
Number of salaries quoted 11707 16101 16504
Median salary £43,000 £44,500 £41,500
Median salary % change year-on-year
-3.37% +7.22%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South East region.

Technical Support Salary Trend in the South East

Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support across the South East region over the 3 months to 19 February 2017.

Technical Support Salary Histogram in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -10 71 £31,500 -11.26% 8
Surrey +15 26 £26,000 -30.66% 1
Oxfordshire +16 13 £32,500 +8.33% 3
Hampshire -10 13 £22,500 -18.18% 6
Kent +11 7 £27,500 -14.06% 2
West Sussex +2 7 £32,500 -3.70%
Buckinghamshire +10 4 £27,000 -16.92% 6
Middlesex - 2 £37,000 -
East Sussex +4 1 £42,500 +70.00%
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 19 February 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Technical Support in the job title.

1 187 (47.95%) Windows
2 156 (40.00%) Microsoft
3 115 (29.49%) Linux
4 112 (28.72%) Active Directory
5 102 (26.15%) SQL
6 99 (25.38%) Windows Server
7 94 (24.10%) VMware
8 85 (21.79%) MS Excel
9 75 (19.23%) Degree
10 68 (17.44%) Firewall
11 59 (15.13%) MS Exchange
12 57 (14.62%) DNS
13 48 (12.31%) Cisco
13 48 (12.31%) SQL Server
13 48 (12.31%) VMware Infrastructure
14 46 (11.79%) Cisco Certification
14 46 (11.79%) TCP/IP
15 45 (11.54%) LAN
16 44 (11.28%) Unix
17 43 (11.03%) CCNA
18 42 (10.77%) WAN
19 39 (10.00%) SLA
19 39 (10.00%) Internet
20 38 (9.74%) Finance
20 38 (9.74%) ITIL
21 37 (9.49%) Windows Server 2012
22 35 (8.97%) HTTP
22 35 (8.97%) Analytical Skills
23 34 (8.72%) MS Office
24 33 (8.46%) Computer Science

Technical Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 59 (15.13%) MS Exchange
2 26 (6.67%) Tomcat
2 26 (6.67%) WebSphere
3 22 (5.64%) Exchange Server 2010
3 22 (5.64%) IIS
4 18 (4.62%) Apache
5 16 (4.10%) Exchange Server 2013
6 15 (3.85%) WebLogic
7 13 (3.33%) IBM Notes
8 12 (3.08%) SharePoint
9 11 (2.82%) JBoss
10 9 (2.31%) Skype for Business
11 8 (2.05%) Oracle SOA Suite
12 3 (0.77%) Exchange Server 2007
13 1 (0.26%) ArcGIS
13 1 (0.26%) Exchange Server 2003
Applications
1 85 (21.79%) MS Excel
2 34 (8.72%) MS Office
3 11 (2.82%) MS PowerPoint
3 11 (2.82%) MS Visio
4 1 (0.26%) AutoCAD
Business Applications
1 5 (1.28%) SAP Oil and Gas
2 4 (1.03%) Dynamics CRM
3 3 (0.77%) Dynamics AX
4 2 (0.51%) Dynamics NAV
4 2 (0.51%) MetaTrader
4 2 (0.51%) Unit4 Business World
5 1 (0.26%) Payment Gateway
Cloud Services
1 23 (5.90%) SaaS
2 17 (4.36%) Office 365
3 7 (1.79%) Amazon AWS
4 4 (1.03%) Cloud Computing
5 1 (0.26%) Microsoft Azure
Communications & Networking
1 68 (17.44%) Firewall
2 57 (14.62%) DNS
3 46 (11.79%) TCP/IP
4 45 (11.54%) LAN
5 42 (10.77%) WAN
6 39 (10.00%) Internet
7 35 (8.97%) HTTP
8 32 (8.21%) SMTP
9 24 (6.15%) DHCP
10 19 (4.87%) FTP
10 19 (4.87%) VoIP
11 17 (4.36%) VPN
12 14 (3.59%) Wireless
13 13 (3.33%) Network Security
14 12 (3.08%) Intrusion Detection
14 12 (3.08%) IPsec
14 12 (3.08%) SSH
15 11 (2.82%) SSL
15 11 (2.82%) Unified Communications
16 10 (2.56%) Wireshark
Database & Business Intelligence
1 48 (12.31%) SQL Server
2 9 (2.31%) MySQL
3 8 (2.05%) Hadoop
4 5 (1.28%) SQL Server 2008
5 4 (1.03%) BusinessObjects
6 3 (0.77%) DB2
6 3 (0.77%) Relational Database
6 3 (0.77%) SQL Server 2012
7 2 (0.51%) MS Access
7 2 (0.51%) Oracle Database
7 2 (0.51%) SQL Server Analysis Services
7 2 (0.51%) SQL Server Integration Services
7 2 (0.51%) SQL Server Reporting Services
8 1 (0.26%) Crystal Reports
8 1 (0.26%) GIS
8 1 (0.26%) Informix
8 1 (0.26%) SQL Server 2005
8 1 (0.26%) SQL Server 2014
8 1 (0.26%) UniData
Development Applications
1 11 (2.82%) JIRA
2 8 (2.05%) Eclipse
2 8 (2.05%) IntelliJ
2 8 (2.05%) Maven
2 8 (2.05%) NetBeans
3 4 (1.03%) Android Studio
4 2 (0.51%) NeoLoad
4 2 (0.51%) Selenium
4 2 (0.51%) SQL Server Management Studio (SSMS)
General
1 38 (9.74%) Finance
2 29 (7.44%) Telecoms
3 28 (7.18%) French Language
4 16 (4.10%) Spanish Language
5 15 (3.85%) German Language
5 15 (3.85%) Italian Language
5 15 (3.85%) Manufacturing
6 11 (2.82%) Banking
7 9 (2.31%) Portuguese Language
8 8 (2.05%) Marketing
9 5 (1.28%) Electronics
9 5 (1.28%) Retail
10 4 (1.03%) Advertising
10 4 (1.03%) Dutch Language
11 3 (0.77%) Games
12 2 (0.51%) Back Office
12 2 (0.51%) Law
12 2 (0.51%) Polish Language
13 1 (0.26%) Mandarin Language
13 1 (0.26%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 24 (6.15%) Web Services
2 12 (3.08%) Spring
3 11 (2.82%) XML
4 10 (2.56%) Regular Expression
5 9 (2.31%) .NET
6 8 (2.05%) Java EE
6 8 (2.05%) Java SE
6 8 (2.05%) JMS
6 8 (2.05%) RabbitMQ
6 8 (2.05%) REST
6 8 (2.05%) SOAP
7 4 (1.03%) CSS
7 4 (1.03%) HTML
7 4 (1.03%) iBATIS
7 4 (1.03%) J2EE
8 2 (0.51%) Middleware
9 1 (0.26%) .NET Framework
9 1 (0.26%) CSS3
9 1 (0.26%) Mason
9 1 (0.26%) RESTful
Miscellaneous
1 35 (8.97%) Analytical Skills
2 33 (8.46%) Computer Science
3 15 (3.85%) Enterprise Software
4 14 (3.59%) PKI
5 13 (3.33%) Clustering
6 11 (2.82%) Management Information System
7 6 (1.54%) Blackberry
7 6 (1.54%) Driving Licence
7 6 (1.54%) Linux Command Line
7 6 (1.54%) Replication
8 5 (1.28%) EPoS
8 5 (1.28%) Mathematics
9 4 (1.03%) PMI
10 3 (0.77%) Data Centre
11 2 (0.51%) CMDB
11 2 (0.51%) Cyberthreat
11 2 (0.51%) Enterprise Storage
11 2 (0.51%) Equities
11 2 (0.51%) Foreign Exchange (FX)
11 2 (0.51%) IVR
Operating Systems
1 187 (47.95%) Windows
2 115 (29.49%) Linux
3 99 (25.38%) Windows Server
4 44 (11.28%) Unix
5 37 (9.49%) Windows Server 2012
6 31 (7.95%) Windows Server 2008
7 16 (4.10%) Mac OS
7 16 (4.10%) Windows 7
8 15 (3.85%) Windows Server 2003
9 13 (3.33%) Apple iOS
10 12 (3.08%) Windows NT
11 10 (2.56%) Windows 10
12 9 (2.31%) Windows 8
13 8 (2.05%) AIX
13 8 (2.05%) HPUX
13 8 (2.05%) Mac OS X
13 8 (2.05%) Solaris
14 6 (1.54%) Android
14 6 (1.54%) IRIX
14 6 (1.54%) Windows XP
Processes & Methodologies
1 38 (9.74%) ITIL
2 29 (7.44%) Data Protection
3 24 (6.15%) CRM
4 18 (4.62%) Data Management
5 16 (4.10%) Mentoring
5 16 (4.10%) Service Delivery
6 15 (3.85%) Coaching
7 12 (3.08%) Open Source
8 11 (2.82%) Business Intelligence
8 11 (2.82%) Time Management
9 10 (2.56%) PRINCE2
10 9 (2.31%) Performance Management
10 9 (2.31%) Software Engineering
11 8 (2.05%) Cybersecurity
11 8 (2.05%) ETL
11 8 (2.05%) SOA
12 7 (1.79%) OWASP
12 7 (1.79%) Validation
12 7 (1.79%) Vulnerability Scanning
13 6 (1.54%) Agile Software Development
Programming Languages
1 102 (26.15%) SQL
2 27 (6.92%) Java
3 8 (2.05%) Bash Shell
3 8 (2.05%) Python
4 6 (1.54%) C#
4 6 (1.54%) T-SQL
5 5 (1.28%) C
6 4 (1.03%) C++
6 4 (1.03%) JavaScript
6 4 (1.03%) Shell Script
7 3 (0.77%) PowerShell
7 3 (0.77%) X++
8 2 (0.51%) PHP
8 2 (0.51%) PL/SQL
8 2 (0.51%) VB
8 2 (0.51%) VB.NET
9 1 (0.26%) Perl
9 1 (0.26%) VBScript
Qualifications
1 75 (19.23%) Degree
2 46 (11.79%) Cisco Certification
3 43 (11.03%) CCNA
4 32 (8.21%) Microsoft Certification
5 29 (7.44%) MCSE
6 19 (4.87%) CISSP
7 14 (3.59%) Security Cleared
8 12 (3.08%) CEH
9 11 (2.82%) CompTIA Security+
9 11 (2.82%) Security+ Certification
10 10 (2.56%) MCP
11 9 (2.31%) MCSA
11 9 (2.31%) VMware Certified Professional (VCP)
12 7 (1.79%) SC Cleared
13 6 (1.54%) Network+ Certification
13 6 (1.54%) PRINCE2 Certification
14 4 (1.03%) CCNP
14 4 (1.03%) HND
14 4 (1.03%) ITIL Certification
14 4 (1.03%) PMI Certification
Quality Assurance & Compliance
1 39 (10.00%) SLA
2 5 (1.28%) PCI DSS
2 5 (1.28%) QA
3 3 (0.77%) ISO 9001
4 2 (0.51%) ISO/IEC 27001
System Software
1 112 (28.72%) Active Directory
2 48 (12.31%) VMware Infrastructure
3 29 (7.44%) Hyper-V
4 18 (4.62%) VMware ESXi
5 17 (4.36%) IMail Server
6 10 (2.56%) Samba
7 9 (2.31%) Virtual Desktop
8 7 (1.79%) Virtual Machines
9 3 (0.77%) VMware Workstation
10 2 (0.51%) Terminal Server
10 2 (0.51%) vSphere
11 1 (0.26%) Terminal Services
11 1 (0.26%) XenApp
11 1 (0.26%) XenDesktop
Systems Management
1 23 (5.90%) Backup Exec
2 13 (3.33%) NetBackup
3 8 (2.05%) HP Data Protector
4 7 (1.79%) Nagios
5 6 (1.54%) Symantec Endpoint Protection
5 6 (1.54%) Tivoli Storage Manager
6 5 (1.28%) Cisco CUCM
6 5 (1.28%) Nessus
6 5 (1.28%) Nmap
7 4 (1.03%) AirWatch
7 4 (1.03%) Ansible
7 4 (1.03%) SCCM
7 4 (1.03%) SCVMM
7 4 (1.03%) Symantec Enterprise Vault
8 3 (0.77%) EMC NetWorker
9 2 (0.51%) Cisco CME
9 2 (0.51%) Cisco UCCX
9 2 (0.51%) WSUS
10 1 (0.26%) Norton AntiVirus
10 1 (0.26%) Perfmon
Vendors
1 156 (40.00%) Microsoft
2 94 (24.10%) VMware
3 48 (12.31%) Cisco
4 29 (7.44%) Oracle
5 23 (5.90%) HP
6 20 (5.13%) IBM
7 19 (4.87%) Juniper
8 15 (3.85%) Veeam
8 15 (3.85%) Veritas
9 14 (3.59%) Symantec
10 13 (3.33%) EMC
10 13 (3.33%) Forcepoint
10 13 (3.33%) Sophos
11 12 (3.08%) Citrix
11 12 (3.08%) CommVault
11 12 (3.08%) Lotus
11 12 (3.08%) NetApp
11 12 (3.08%) Novell
12 10 (2.56%) CheckPoint
12 10 (2.56%) F5
Farnborough
Recruitment Genius Ltd
Salary: £20000 - £30000 per annum
Posted: 2 days ago
Reading, Berkshire
IT Talent Solutions
Salary: From £45,000 to £55,000 per annum
Posted: 2 days ago
Basingstoke, Hampshire
Reed Technology
Salary: £22000 - £28000 per annum
Posted: 2 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £29,500 to £33,000 per annum Superb base with excellent training
Posted: Yesterday
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £29,500 to £33,000 per annum Superb base with excellent training
Posted: Yesterday
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + Basic Salary as well as Award Winning Traini
Posted: 3 days ago
Guildford, Surrey
Reed Technology
Salary: £24000 - £30000 per annum
Posted: 6 days ago
Bracknell, Berkshire
83Zero
Salary: From £40,000 to £50,000 per annum + Excellent Company Benefits
Posted: 2 days ago
Bracknell, Berkshire
83Zero
Salary: From £40,000 to £50,000 per annum + Excellent Company Benefits
Posted: 2 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £16400 per annum + Benefits
Posted: 3 days ago
Alton, Hampshire
Reed Technology
Salary: £22000 - £28000 per annum
Posted: 3 days ago
Wokingham, Berkshire
Nationwide People Ltd
Salary: £30000 - £34000 Per Annum + bens
Posted: 2 days ago
Milton Keynes, Buckinghamshire
IT Talent Solutions
Salary: From £20,000 to £25,000 per annum
Posted: 6 days ago
Milton Keynes, Buckinghamshire
IT Retail People Ltd
Salary: Unspecified Good package + 28 days paid holiday
Posted: 6 days ago
Portsmouth, Hampshire
Loadbalancer.org Limited
Salary: Up to £38,000 per annum
Posted: 12 days ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £17000 - £24500 per annum
Posted: 6 days ago
Reading, Berkshire
83Zero
Salary: From £25000 to £30000 per annum, + benefits package
Posted: 2 days ago
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + bonus, on-call allowance
Posted: 5 days ago
Farnborough, Hampshire
Pro-Quest Resourcing Ltd
Salary: £30000 - £47000 Per Annum £32,000 - £45,000 + Benefits + Flexitime + P
Posted: 3 days ago
Reading, Berkshire
83Zero
Salary: From £45,000 to £55,000 per annum + Excellent Benefits Package
Posted: 4 days ago
Tunbridge Wells
Recruitment Genius Ltd
Salary: £20000 per annum
Posted: 20 days ago
Milton Keynes
Bluetown Online LTD
Salary: £21500 - £28500 per annum
Posted: 20 days ago
Abingdon
Sophos
Salary: Highly Competitive + bonus & benefits
Posted: 26 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £35,000 to £45,000 per annum + Extensive Training & Benefits
Posted: 3 days ago
Reading, Berkshire
Aim Hire Jobs
Posted: 19 days ago