The statistics below represent IT jobs advertised across the South East region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Technical Support
England / South East
Rank 231 207 159
Rank change year-on-year
-24 -48
Permanent jobs requiring a Technical Support 160 292 393
As % of all permanent IT jobs located in the South East 1.07% 1.49% 1.91%
As % of the Job Titles category 1.11% 1.54% 1.97%
Number of salaries quoted 142 248 333
Median salary £29,000 £36,500 £35,000
Median salary % change year-on-year
-20.54% +4.28%
90% offered a salary of more than £20,500 £24,000 £22,500
10% offered a salary of more than £45,000 £52,600 £48,250
UK excluding London median salary £27,000 £30,000 £32,500
% change year-on-year
-10.00% -7.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14426 18941 19937
As % of all permanent IT jobs located in the South East 96.79% 96.81% 97.14%
Number of salaries quoted 11980 16112 16185
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £25,000 £25,250 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South East region.

Technical Support Salary Trend in the South East

Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support across the South East region over the 3 months to 19 January 2017.

Technical Support Salary Histogram in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -14 67 £30,000 -16.66% 7
Surrey -1 32 £27,500 -26.66% 4
Hampshire +3 17 £23,250 -36.30% 3
Oxfordshire +33 12 £33,750 +31.06% 2
East Sussex +18 8 £24,000 -4.00%
West Sussex +7 8 £32,500 -27.77% 1
Kent +13 6 £27,500 +1.85%
Buckinghamshire +11 6 £32,000 -1.53% 3
Middlesex - 1 £57,500 - 1
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 19 January 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Technical Support in the job title.

1 211 (50.24%) Windows
2 176 (41.90%) Microsoft
3 122 (29.05%) Active Directory
4 118 (28.10%) SQL
5 117 (27.86%) Linux
6 111 (26.43%) Windows Server
7 98 (23.33%) VMware
8 97 (23.10%) MS Excel
9 80 (19.05%) Degree
10 75 (17.86%) Firewall
11 67 (15.95%) MS Exchange
12 60 (14.29%) DNS
13 50 (11.90%) Cisco
13 50 (11.90%) Cisco Certification
13 50 (11.90%) LAN
14 49 (11.67%) SQL Server
14 49 (11.67%) MS Office
15 48 (11.43%) ITIL
15 48 (11.43%) Unix
15 48 (11.43%) TCP/IP
16 47 (11.19%) CCNA
16 47 (11.19%) VMware Infrastructure
17 46 (10.95%) WAN
18 40 (9.52%) Finance
18 40 (9.52%) Windows Server 2012
19 39 (9.29%) Windows Server 2008
20 38 (9.05%) Microsoft Certification
20 38 (9.05%) Internet
21 37 (8.81%) SLA
22 36 (8.57%) Oracle

Technical Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 67 (15.95%) MS Exchange
2 22 (5.24%) IIS
2 22 (5.24%) WebSphere
3 19 (4.52%) Exchange Server 2010
4 18 (4.29%) Apache
4 18 (4.29%) Tomcat
5 16 (3.81%) SharePoint
6 15 (3.57%) WebLogic
7 12 (2.86%) Exchange Server 2013
8 11 (2.62%) IBM Notes
8 11 (2.62%) Skype for Business
9 6 (1.43%) JBoss
10 4 (0.95%) Exchange Server 2003
11 3 (0.71%) Exchange Server 2007
12 2 (0.48%) Oracle SOA Suite
13 1 (0.24%) ArcGIS
Applications
1 97 (23.10%) MS Excel
2 49 (11.67%) MS Office
3 13 (3.10%) MS PowerPoint
3 13 (3.10%) MS Visio
4 1 (0.24%) AutoCAD
Business Applications
1 8 (1.90%) Dynamics CRM
2 5 (1.19%) Remedy ITSM
2 5 (1.19%) SAP Oil and Gas
3 3 (0.71%) Dynamics AX
4 2 (0.48%) MetaTrader
4 2 (0.48%) Unit4 Business World
5 1 (0.24%) Dynamics NAV
5 1 (0.24%) Payment Gateway
Cloud Services
1 32 (7.62%) SaaS
2 20 (4.76%) Office 365
3 12 (2.86%) Amazon AWS
4 4 (0.95%) Cloud Computing
5 1 (0.24%) Microsoft Azure
Communications & Networking
1 75 (17.86%) Firewall
2 60 (14.29%) DNS
3 50 (11.90%) LAN
4 48 (11.43%) TCP/IP
5 46 (10.95%) WAN
6 38 (9.05%) Internet
7 35 (8.33%) SMTP
8 28 (6.67%) HTTP
9 26 (6.19%) DHCP
10 25 (5.95%) VoIP
11 18 (4.29%) VPN
12 16 (3.81%) FTP
12 16 (3.81%) Network Security
12 16 (3.81%) Wireless
13 13 (3.10%) IPsec
14 12 (2.86%) SNMP
15 11 (2.62%) Intrusion Detection
15 11 (2.62%) Unified Communications
16 10 (2.38%) SAN
17 9 (2.14%) SSH
Database & Business Intelligence
1 49 (11.67%) SQL Server
2 10 (2.38%) MySQL
3 8 (1.90%) BusinessObjects
3 8 (1.90%) Hadoop
4 5 (1.19%) DB2
5 4 (0.95%) SQL Server 2008
6 3 (0.71%) Relational Database
6 3 (0.71%) SQL Server 2012
7 2 (0.48%) MS Access
7 2 (0.48%) Oracle Database
7 2 (0.48%) SQL Server Analysis Services
7 2 (0.48%) SQL Server Integration Services
7 2 (0.48%) SQL Server Reporting Services
8 1 (0.24%) GIS
8 1 (0.24%) Informix
8 1 (0.24%) UniData
Development Applications
1 6 (1.43%) Android Studio
1 6 (1.43%) JIRA
2 3 (0.71%) SQL Server Management Studio (SSMS)
3 2 (0.48%) Eclipse
3 2 (0.48%) IntelliJ
3 2 (0.48%) Maven
3 2 (0.48%) NeoLoad
3 2 (0.48%) NetBeans
3 2 (0.48%) Selenium
General
1 40 (9.52%) Finance
2 32 (7.62%) Telecoms
3 24 (5.71%) French Language
4 15 (3.57%) Italian Language
5 14 (3.33%) Spanish Language
6 12 (2.86%) German Language
6 12 (2.86%) Marketing
7 11 (2.62%) Banking
7 11 (2.62%) Manufacturing
8 7 (1.67%) Electronics
8 7 (1.67%) Portuguese Language
9 6 (1.43%) Retail
10 4 (0.95%) Advertising
10 4 (0.95%) Dutch Language
11 3 (0.71%) Games
12 2 (0.48%) Back Office
12 2 (0.48%) Law
12 2 (0.48%) Polish Language
13 1 (0.24%) Arabic Language
13 1 (0.24%) Turkish Language
Libraries, Frameworks & Software Standards
1 22 (5.24%) Web Services
2 18 (4.29%) .NET
3 9 (2.14%) Regular Expression
3 9 (2.14%) Spring
4 8 (1.90%) RabbitMQ
5 7 (1.67%) HTML
5 7 (1.67%) iBATIS
5 7 (1.67%) J2EE
6 6 (1.43%) XML
7 5 (1.19%) CSS
8 3 (0.71%) CSS3
8 3 (0.71%) Middleware
9 2 (0.48%) Java EE
9 2 (0.48%) Java SE
9 2 (0.48%) JMS
9 2 (0.48%) REST
9 2 (0.48%) SOAP
10 1 (0.24%) .NET Framework
10 1 (0.24%) COM
10 1 (0.24%) SAML
Miscellaneous
1 36 (8.57%) Analytical Skills
2 30 (7.14%) Computer Science
3 17 (4.05%) PKI
4 12 (2.86%) Management Information System
5 11 (2.62%) Blackberry
5 11 (2.62%) Enterprise Software
6 9 (2.14%) Clustering
6 9 (2.14%) Replication
7 8 (1.90%) PMI
8 7 (1.67%) Data Centre
9 5 (1.19%) EPoS
10 4 (0.95%) IVR
11 3 (0.71%) Driving Licence
11 3 (0.71%) Fintech
11 3 (0.71%) iPhone
11 3 (0.71%) Mobile App
11 3 (0.71%) Web 2.0
12 2 (0.48%) Cyberthreat
12 2 (0.48%) Informatics
12 2 (0.48%) Mathematics
Operating Systems
1 211 (50.24%) Windows
2 117 (27.86%) Linux
3 111 (26.43%) Windows Server
4 48 (11.43%) Unix
5 40 (9.52%) Windows Server 2012
6 39 (9.29%) Windows Server 2008
7 22 (5.24%) Windows 7
8 20 (4.76%) Windows Server 2003
9 17 (4.05%) Apple iOS
9 17 (4.05%) Windows 8
10 16 (3.81%) Windows 10
11 15 (3.57%) Mac OS
12 14 (3.33%) Mac OS X
13 12 (2.86%) Windows XP
14 11 (2.62%) Windows NT
15 8 (1.90%) Android
16 6 (1.43%) Red Hat Enterprise Linux
16 6 (1.43%) Solaris
17 5 (1.19%) AIX
17 5 (1.19%) HPUX
Processes & Methodologies
1 48 (11.43%) ITIL
2 32 (7.62%) CRM
3 30 (7.14%) Data Protection
4 18 (4.29%) Coaching
5 17 (4.05%) Service Delivery
6 16 (3.81%) Mentoring
7 14 (3.33%) PRINCE2
8 13 (3.10%) Data Management
9 11 (2.62%) Performance Management
9 11 (2.62%) Time Management
10 9 (2.14%) Software Engineering
10 9 (2.14%) Vulnerability Management
11 8 (1.90%) ETL
11 8 (1.90%) Validation
12 7 (1.67%) Business Intelligence
12 7 (1.67%) Network Architecture
12 7 (1.67%) Software Deployment
12 7 (1.67%) Software Testing
13 6 (1.43%) Digital Marketing
13 6 (1.43%) Network Management
Programming Languages
1 118 (28.10%) SQL
2 28 (6.67%) Java
3 11 (2.62%) C#
4 9 (2.14%) C
5 8 (1.90%) C++
6 6 (1.43%) JavaScript
6 6 (1.43%) Shell Script
7 5 (1.19%) Bash Shell
7 5 (1.19%) Python
8 3 (0.71%) PHP
8 3 (0.71%) PL/SQL
8 3 (0.71%) PowerShell
8 3 (0.71%) T-SQL
8 3 (0.71%) X++
9 1 (0.24%) Perl
9 1 (0.24%) VB
9 1 (0.24%) VB.NET
9 1 (0.24%) VBScript
Qualifications
1 80 (19.05%) Degree
2 50 (11.90%) Cisco Certification
3 47 (11.19%) CCNA
4 38 (9.05%) Microsoft Certification
5 34 (8.10%) MCSE
6 20 (4.76%) CISSP
7 14 (3.33%) Security Cleared
8 13 (3.10%) CEH
8 13 (3.10%) MCSA
9 11 (2.62%) MCP
10 9 (2.14%) MCITP
11 8 (1.90%) CompTIA Security+
11 8 (1.90%) PMI Certification
11 8 (1.90%) Security+ Certification
12 6 (1.43%) Network+ Certification
12 6 (1.43%) PRINCE2 Certification
12 6 (1.43%) SC Cleared
13 5 (1.19%) CCNP
13 5 (1.19%) ITIL Certification
13 5 (1.19%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 37 (8.81%) SLA
2 9 (2.14%) PCI DSS
3 6 (1.43%) QA
4 3 (0.71%) ISO 9001
5 1 (0.24%) ISO/IEC 27001
System Software
1 122 (29.05%) Active Directory
2 47 (11.19%) VMware Infrastructure
3 33 (7.86%) Hyper-V
4 18 (4.29%) IMail Server
5 12 (2.86%) VMware ESXi
6 9 (2.14%) Samba
7 5 (1.19%) Virtual Desktop
7 5 (1.19%) Virtual Machines
8 3 (0.71%) Terminal Server
8 3 (0.71%) VMware Workstation
9 2 (0.48%) VMware ESX
9 2 (0.48%) vSphere
10 1 (0.24%) Shibboleth
10 1 (0.24%) Terminal Services
10 1 (0.24%) VirtualBox
Systems Management
1 15 (3.57%) Backup Exec
2 11 (2.62%) NetBackup
3 9 (2.14%) Nagios
3 9 (2.14%) Nmap
4 7 (1.67%) AirWatch
4 7 (1.67%) Nessus
5 6 (1.43%) HP Data Protector
6 5 (1.19%) SCCM
7 4 (0.95%) SCVMM
8 3 (0.71%) Ansible
8 3 (0.71%) Cisco CUCM
8 3 (0.71%) EMC NetWorker
8 3 (0.71%) Legato
9 2 (0.48%) Cisco CME
9 2 (0.48%) Cisco UCCX
9 2 (0.48%) Symantec Endpoint Protection
9 2 (0.48%) WSUS
10 1 (0.24%) Norton AntiVirus
10 1 (0.24%) Perfmon
10 1 (0.24%) Tivoli Storage Manager
Vendors
1 176 (41.90%) Microsoft
2 98 (23.33%) VMware
3 50 (11.90%) Cisco
4 36 (8.57%) Oracle
5 18 (4.29%) HP
6 16 (3.81%) Sophos
7 15 (3.57%) Citrix
7 15 (3.57%) IBM
8 14 (3.33%) Apple
8 14 (3.33%) Juniper
9 13 (3.10%) Avaya
9 13 (3.10%) EMC
9 13 (3.10%) NetApp
9 13 (3.10%) Veeam
10 11 (2.62%) Lotus
10 11 (2.62%) Novell
11 10 (2.38%) CommVault
11 10 (2.38%) Red Hat
12 9 (2.14%) Forcepoint
12 9 (2.14%) Veritas
Milton Keynes, Buckinghamshire
IT Retail People Ltd
Salary: Unspecified Good package + 28 days paid holiday
Posted: 13 hours ago
Reading, Berkshire
IT Talent Solutions
Salary: From £27,000 to £28,000 per annum + benefits
Posted: Yesterday
Romsey, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Reading, Berkshire
Yoh
Salary: £30000 - £40000 per annum + 5% Bonus + Pension+Healthcare
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Reading, Berkshire
Yoh
Salary: £30000 - £40000 per annum + 5% Bonus + Pension+Healthcare
Posted: 2 days ago
Camberley, Surrey
Dane Partnership
Salary: £32,000 per annum (negotiable)
Posted: 3 days ago
Surrey
Intega IT
Salary: Neg
Posted: 6 days ago
Newbury, Berkshire
Executive Resource Group
Salary: £20000 - £25000 per annum + 20% shift premium + benefits
Posted: 2 days ago
Guildford, Surrey
Senitor Associates
Salary: £24000 per annum
Posted: 2 days ago
Fareham, Hampshire
Leidos
Posted: 8 hours ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £17000 - £24500 per annum
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Reading, Berkshire
83Zero
Salary: From £25000 to £30000 per annum, + benefits package
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Oxford, Oxfordshire
Vantage Recruitment Solutions Ltd
Salary: From £25,000 to £45,000 per annum + Benefits
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Aylesbury, Buckinghamshire
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Salary: From £29,500 to £33,000 per annum Superb base with excellent training
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Posted: 2 days ago
Reading, Berkshire
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Middlesex
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West Sussex
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Reading, Berkshire
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Oxfordshire
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Surrey
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