The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Poole region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Poole region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 7 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Support Analyst 11 0 0
As % of all permanent IT jobs located in Poole 12.36% - -
As % of the Job Titles category 12.79% - -
Number of salaries quoted 7 0 0
Average salary £27,500 - -
UK excluding London average salary £27,500 £30,000 £27,500
% change year-on-year
-8.33% +9.09%
All Job Titles
Poole
Permanent IT job ads with a match in the
Job Titles category
86 96 77
As % of all permanent IT jobs located in Poole 96.63% 98.97% 98.72%
Number of salaries quoted 71 94 70
Average salary £28,500 £30,000 £31,500
Average salary % change year-on-year
-5.00% -4.76%
90% offered a salary of more than £22,900 £22,500 £25,000
10% offered a salary of more than £46,000 £45,000 £40,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
Dorset

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Poole region as a proportion of the total demand within the Job Titles category.

Poole Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Poole region.

Poole Support Analyst Salary Trend

Support Analyst
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Poole region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 6 (37.50%) ITIL
2 5 (31.25%) Windows
2 5 (31.25%) SQL Server
3 4 (25.00%) Lotus Notes
3 4 (25.00%) Lotus Domino
3 4 (25.00%) Lotus
3 4 (25.00%) IBM
3 4 (25.00%) Service Delivery
3 4 (25.00%) JSON
3 4 (25.00%) XPages
4 3 (18.75%) Retail
4 3 (18.75%) IP Telephony
4 3 (18.75%) SQL Server Reporting Services
4 3 (18.75%) Nortel Meridian
4 3 (18.75%) SQL Server 2005
4 3 (18.75%) CIPD
4 3 (18.75%) Cisco Certification
4 3 (18.75%) Microsoft Certification
4 3 (18.75%) CCNP
4 3 (18.75%) CCNA
4 3 (18.75%) Active Directory
4 3 (18.75%) Nortel
4 3 (18.75%) Business Objects
4 3 (18.75%) IIS
4 3 (18.75%) MS Exchange
4 3 (18.75%) ISO 9001
4 3 (18.75%) .NET
4 3 (18.75%) Cisco
5 2 (12.50%) SAP
5 2 (12.50%) DNS

Support Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Poole region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (25.00%) JSON
1 4 (25.00%) XPages
2 3 (18.75%) .NET
3 1 (6.250%) Web Services
Application Platforms
1 4 (25.00%) Lotus Notes
1 4 (25.00%) Lotus Domino
2 3 (18.75%) IIS
2 3 (18.75%) MS Exchange
3 2 (12.50%) Exchange Server 2010
3 2 (12.50%) Exchange Server 2007
Applications
1 1 (6.250%) MS Office
Business Applications
1 2 (12.50%) SAP ERP
Communications & Networking
1 3 (18.75%) IP Telephony
1 3 (18.75%) Nortel Meridian
2 2 (12.50%) DNS
Database & Business Intelligence
1 5 (31.25%) SQL Server
2 3 (18.75%) SQL Server Reporting Services
2 3 (18.75%) SQL Server 2005
3 2 (12.50%) SQL Server 2008
General
1 3 (18.75%) Retail
Operating Systems
1 5 (31.25%) Windows
2 2 (12.50%) Windows Server 2012
2 2 (12.50%) Windows Server 2008
2 2 (12.50%) Windows 7
Processes & Methodologies
1 6 (37.50%) ITIL
2 4 (25.00%) Service Delivery
3 2 (12.50%) ERP
4 1 (6.250%) Service Management
Qualifications
1 3 (18.75%) CIPD
1 3 (18.75%) Cisco Certification
1 3 (18.75%) Microsoft Certification
1 3 (18.75%) CCNP
1 3 (18.75%) CCNA
2 2 (12.50%) MCSE
2 2 (12.50%) MCSA
2 2 (12.50%) CCA
2 2 (12.50%) Citrix Certification
3 1 (6.250%) ITIL Certification
Quality Assurance & Compliance
1 3 (18.75%) ISO 9001
2 2 (12.50%) SLA
System Software
1 3 (18.75%) Active Directory
2 2 (12.50%) Hyper-V
2 2 (12.50%) XenApp
2 2 (12.50%) XenServer
Systems Management
1 1 (6.250%) Backup Exec
Vendors
1 4 (25.00%) Lotus
1 4 (25.00%) IBM
2 3 (18.75%) Nortel
2 3 (18.75%) Business Objects
2 3 (18.75%) Cisco
3 2 (12.50%) SAP
3 2 (12.50%) Apple
3 2 (12.50%) Citrix
3 2 (12.50%) Microsoft
3 2 (12.50%) VMware