The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 74 59 57
Rank change year-on-year
-15 -2
Permanent jobs requiring a Support Analyst 10 21 14
As % of all permanent IT jobs located in Dorset 1.31% 2.91% 2.43%
As % of the Job Titles category 1.37% 3.03% 2.51%
Number of salaries quoted 5 15 7
Average salary £19,000 £30,000 £32,000
Average salary % change year-on-year
-36.66% -6.25%
90% offered a salary of more than £17,000 £18,600 £24,150
10% offered a salary of more than £39,000 £50,000 £33,500
UK excluding London average salary £27,250 £28,000 £28,500
% change year-on-year
-2.67% -1.75%
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Dorset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Dorset
Permanent IT job ads with a match in the
Job Titles category
728 694 558
As % of all permanent IT jobs located in Dorset 95.66% 96.26% 96.88%
Number of salaries quoted 582 581 437
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £21,500 £23,500 £24,000
10% offered a salary of more than £60,000 £50,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Dorset

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Dorset region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Dorset

Support Analyst
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Dorset region.

Support Analyst Salary Trend in Dorset

Support Analyst
Salary Histogram in Dorset

This chart provides a salary histogram for IT jobs citing Support Analyst across the Dorset region over the 3 months to 19 September 2014.

Support Analyst Salary Histogram in Dorset

Support Analyst
Job Locations in Dorset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Dorset region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bournemouth -14 9 £27,250 -34.73%
Beaminster - 1 £19,000 -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Dorset

For the 6 months to 19 September 2014, IT jobs across the Dorset region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 18 (56.25%) Java
2 15 (46.88%) SQL
3 13 (40.63%) Finance
4 12 (37.50%) PL/SQL
4 12 (37.50%) Oracle
5 11 (34.38%) J2EE
6 10 (31.25%) JavaScript
6 10 (31.25%) CSS
6 10 (31.25%) XML
7 9 (28.13%) ITIL
7 9 (28.13%) Linux
8 8 (25.00%) Spring
9 7 (21.88%) PegaRULES
9 7 (21.88%) Pega
10 6 (18.75%) Problem Management
10 6 (18.75%) Release Management
10 6 (18.75%) UML
10 6 (18.75%) UNIX
10 6 (18.75%) Windows
10 6 (18.75%) Microsoft
11 5 (15.63%) SLA
11 5 (15.63%) Active Directory
11 5 (15.63%) Service Delivery
11 5 (15.63%) Toad
11 5 (15.63%) SQL Server
11 5 (15.63%) Change Control
11 5 (15.63%) Root Cause Analysis
11 5 (15.63%) Oracle Database
11 5 (15.63%) Oracle Database 11g
12 4 (12.50%) HTML5

Support Analyst
Top Related IT Skills in Dorset by Category

For the 6 months to 19 September 2014, IT jobs across the Dorset region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (21.88%) PegaRULES
2 3 (9.38%) SharePoint
2 3 (9.38%) MS Exchange
3 1 (3.13%) Documentum
3 1 (3.13%) CICS
3 1 (3.13%) Exchange Server 2007
3 1 (3.13%) Exchange Server 2010
Applications
1 4 (12.50%) MS Office
2 3 (9.38%) MS Excel
Business Applications
1 1 (3.13%) Oracle Applications
Communications & Networking
1 3 (9.38%) WAN
1 3 (9.38%) DHCP
1 3 (9.38%) DNS
1 3 (9.38%) Firewall
2 2 (6.25%) ADSL
3 1 (3.13%) LAN
3 1 (3.13%) TCP/IP
3 1 (3.13%) VPN
Database & Business Intelligence
1 5 (15.63%) SQL Server
1 5 (15.63%) Oracle Database 11g
1 5 (15.63%) Oracle Database
2 2 (6.25%) SQL Server 2008
2 2 (6.25%) Oracle9i Database
2 2 (6.25%) Oracle Database 10g
2 2 (6.25%) SQLPlus
2 2 (6.25%) Oracle OWB
2 2 (6.25%) SQL Server 2005
2 2 (6.25%) SQL Server Integration Services
3 1 (3.13%) Data Warehouse
Development Applications
1 5 (15.63%) Toad
General
1 13 (40.63%) Finance
2 1 (3.13%) Banking
Libraries, Frameworks & Software Standards
1 11 (34.38%) J2EE
2 10 (31.25%) CSS
2 10 (31.25%) XML
3 8 (25.00%) Spring
4 4 (12.50%) HTML5
4 4 (12.50%) HTML
5 3 (9.38%) EDI
Miscellaneous
1 1 (3.13%) Mainframe
1 1 (3.13%) IBM Mainframe
1 1 (3.13%) Analytical Skills
Operating Systems
1 9 (28.13%) Linux
2 6 (18.75%) UNIX
2 6 (18.75%) Windows
3 3 (9.38%) Windows Server 2003
3 3 (9.38%) Windows 8
4 2 (6.25%) Windows Server 2012
4 2 (6.25%) Windows Server 2008
4 2 (6.25%) Windows 7
5 1 (3.13%) Windows XP
Processes & Methodologies
1 9 (28.13%) ITIL
2 6 (18.75%) UML
2 6 (18.75%) Problem Management
2 6 (18.75%) Release Management
3 5 (15.63%) Service Delivery
3 5 (15.63%) Change Control
3 5 (15.63%) Root Cause Analysis
4 3 (9.38%) Agile Software Development
4 3 (9.38%) Data Analysis
5 2 (6.25%) Test Management
5 2 (6.25%) Network Design
5 2 (6.25%) ETL
6 1 (3.13%) Supplier Management
6 1 (3.13%) Incident Management
6 1 (3.13%) Coaching
Programming Languages
1 18 (56.25%) Java
2 15 (46.88%) SQL
3 12 (37.50%) PL/SQL
4 10 (31.25%) JavaScript
5 1 (3.13%) C
5 1 (3.13%) REXX
5 1 (3.13%) JCL
Qualifications
1 4 (12.50%) MCP
2 3 (9.38%) Microsoft Certification
2 3 (9.38%) Degree
3 2 (6.25%) MCTS
3 2 (6.25%) CCNA
3 2 (6.25%) Cisco Certification
3 2 (6.25%) MCSE
3 2 (6.25%) MCSA
4 1 (3.13%) CCNP
4 1 (3.13%) A+ Certification
Quality Assurance & Compliance
1 5 (15.63%) SLA
System Software
1 5 (15.63%) Active Directory
2 1 (3.13%) RACF
Systems Management
1 1 (3.13%) SCCM
Vendors
1 12 (37.50%) Oracle
2 7 (21.88%) Pega
3 6 (18.75%) Microsoft
4 1 (3.13%) Primavera
4 1 (3.13%) VMware
4 1 (3.13%) Cisco
4 1 (3.13%) IBM