The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Dorset region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 47 49 32
Rank change year-on-year
+2 -17
Permanent jobs requiring a Support Analyst 17 9 28
As % of all permanent IT jobs located in Dorset 2.815% 1.863% 4.878%
As % of the Job Titles category 2.891% 1.927% 5.138%
Number of salaries quoted 13 7 23
Average salary £28,500 £22,500 £35,000
Average salary % change year-on-year
+26.66% -35.71%
90% offered a salary of more than £27,500 £20,400 £19,100
10% offered a salary of more than £39,500 £36,000 £50,000
UK excluding London average salary £27,500 £29,500 £27,500
% change year-on-year
-6.77% +7.27%
All Job Titles
Dorset
Permanent IT job ads with a match in the
Job Titles category
588 467 545
As % of all permanent IT jobs located in Dorset 97.35% 96.69% 94.95%
Number of salaries quoted 511 371 421
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £21,500 £23,000 £22,500
10% offered a salary of more than £52,500 £50,000 £47,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
South West

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Dorset region as a proportion of the total demand within the Job Titles category.

Dorset Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Dorset region.

Dorset Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Dorset region over the 3 months to 17 May 2013.

Dorset Support Analyst Salary Histogram

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Dorset region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Poole - 11 £27,500 -
Bournemouth -4 3 £40,000 +45.45%
Weymouth -8 2 £30,000 -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Dorset region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 12 (41.38%) Windows
2 11 (37.93%) Microsoft
3 10 (34.48%) SQL Server
3 10 (34.48%) ITIL
4 8 (27.59%) MS Exchange
5 7 (24.14%) .NET
5 7 (24.14%) IBM
5 7 (24.14%) Microsoft Certification
5 7 (24.14%) Finance
6 6 (20.69%) Retail
6 6 (20.69%) Windows Server 2008
6 6 (20.69%) Windows 7
6 6 (20.69%) Extranet
6 6 (20.69%) SQL
6 6 (20.69%) MCSE
7 5 (17.24%) MS Office
7 5 (17.24%) Citrix
7 5 (17.24%) Exchange Server 2010
7 5 (17.24%) VMware
7 5 (17.24%) Service Delivery
8 4 (13.79%) SQL Server Reporting Services
8 4 (13.79%) Incident Management
8 4 (13.79%) Exchange Server 2003
8 4 (13.79%) XPages
8 4 (13.79%) JSON
8 4 (13.79%) Lotus
8 4 (13.79%) Active Directory
8 4 (13.79%) Windows Server 2003
8 4 (13.79%) Lotus Notes
8 4 (13.79%) Lotus Domino

Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Dorset region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 7 (24.14%) .NET
2 4 (13.79%) JSON
2 4 (13.79%) XPages
3 1 (3.448%) ASP.NET
3 1 (3.448%) COM
3 1 (3.448%) Web Services
Application Platforms
1 8 (27.59%) MS Exchange
2 5 (17.24%) Exchange Server 2010
3 4 (13.79%) Lotus Notes
3 4 (13.79%) Lotus Domino
3 4 (13.79%) Exchange Server 2003
4 3 (10.34%) IIS
4 3 (10.34%) Blackberry Enterprise Server
5 2 (6.897%) Exchange Server 2007
6 1 (3.448%) CICS
Applications
1 5 (17.24%) MS Office
2 2 (6.897%) MS Excel
Business Applications
1 3 (10.34%) Oracle Retail
2 2 (6.897%) SAP ERP
3 1 (3.448%) Dynamics NAV
3 1 (3.448%) Dynamics AX
Communications & Networking
1 6 (20.69%) Extranet
2 3 (10.34%) IP Telephony
2 3 (10.34%) Nortel Meridian
2 3 (10.34%) LAN
2 3 (10.34%) WAN
2 3 (10.34%) Intranet
3 2 (6.897%) DNS
4 1 (3.448%) TCP/IP
Database & Business Intelligence
1 10 (34.48%) SQL Server
2 4 (13.79%) SQL Server Reporting Services
3 3 (10.34%) SQL Server 2005
4 2 (6.897%) SQL Server 2008
5 1 (3.448%) DB2
5 1 (3.448%) Adabas
Development Applications
1 3 (10.34%) Oracle Forms
1 3 (10.34%) JMeter
1 3 (10.34%) JIRA
General
1 7 (24.14%) Finance
2 6 (20.69%) Retail
3 3 (10.34%) Telecoms
4 2 (6.897%) Spanish Language
5 1 (3.448%) Investment Banking
5 1 (3.448%) Financial Institution
5 1 (3.448%) Advertising
5 1 (3.448%) Banking
Miscellaneous
1 3 (10.34%) Blackberry
2 1 (3.448%) Mainframe
2 1 (3.448%) IBM Mainframe
Operating Systems
1 12 (41.38%) Windows
2 6 (20.69%) Windows Server 2008
2 6 (20.69%) Windows 7
3 4 (13.79%) Windows Server 2003
4 2 (6.897%) Windows Server 2012
4 2 (6.897%) Windows XP
Processes & Methodologies
1 10 (34.48%) ITIL
2 5 (17.24%) Service Delivery
3 4 (13.79%) Incident Management
4 3 (10.34%) Test Scripting
4 3 (10.34%) Software Testing
5 2 (6.897%) Service Management
5 2 (6.897%) ERP
5 2 (6.897%) Configuration Management
5 2 (6.897%) Time Management
5 2 (6.897%) Problem Management
5 2 (6.897%) Root Cause Analysis
6 1 (3.448%) Cash Management
6 1 (3.448%) Continuous Improvement
6 1 (3.448%) Change Control
6 1 (3.448%) Project Management
6 1 (3.448%) E-Commerce
6 1 (3.448%) Migration
6 1 (3.448%) Asset Management
Programming Languages
1 6 (20.69%) SQL
2 2 (6.897%) PL/SQL
3 1 (3.448%) C#
3 1 (3.448%) COBOL
3 1 (3.448%) VB.NET
3 1 (3.448%) NATURAL
3 1 (3.448%) JCL
Qualifications
1 7 (24.14%) Microsoft Certification
2 6 (20.69%) MCSE
3 3 (10.34%) CCNP
3 3 (10.34%) CCNA
3 3 (10.34%) ISEB
3 3 (10.34%) CIPD
3 3 (10.34%) Degree
3 3 (10.34%) Cisco Certification
4 2 (6.897%) CCA
4 2 (6.897%) Citrix Certification
4 2 (6.897%) MCSA
5 1 (3.448%) ITIL Certification
Quality Assurance & Compliance
1 3 (10.34%) ISO 9001
2 2 (6.897%) SLA
2 2 (6.897%) QA
System Software
1 4 (13.79%) Active Directory
2 2 (6.897%) Hyper-V
2 2 (6.897%) XenApp
2 2 (6.897%) XenServer
Systems Management
1 3 (10.34%) Oracle Enterprise Manager
2 1 (3.448%) Backup Exec
Vendors
1 11 (37.93%) Microsoft
2 7 (24.14%) IBM
3 5 (17.24%) Citrix
3 5 (17.24%) VMware
4 4 (13.79%) Lotus
5 3 (10.34%) Nortel
5 3 (10.34%) Cisco
5 3 (10.34%) Oracle
5 3 (10.34%) Business Objects
6 2 (6.897%) SAP
6 2 (6.897%) Apple
Dorset, South West
My client, a well known company based in Dorset, is looking for a Technical Support Analyst to join their IT department and provide support to staff across their...
Salary: £20000.00 - £25000.00 per annum + Excellent Benefits
Posted: 30 April 2013
Bournemouth, South West
Reporting to the Business Analyst you will be responsible for the following: Provide support for bespoke business applications developed in Visual Basic/Studio, .NET, MS Access, MS Excel...
Computer Futures
Salary: £30000 - £36000 per annum + Pension
Posted: 15 May 2013
Bournemouth, South East
Exciting Investment Bank application support role encompassing JAVA, Flex, GWT and Oracle... Keywords: Technical and Project Support Analyst, Java, Oracle, J2EE, Hibernate, Flex, GWT, ROOLS/jBPM, Spring Framework.
J.P. Morgan
Salary: JPMorgan offers an exceptional benefits program and a highly competitive compensation package
Posted: 18 May 2013