The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Potters Bar region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 19 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 1 0 0
As % of all permanent IT jobs located in Potters Bar 2.44% - -
As % of the Job Titles category 2.44% - -
Number of salaries quoted 1 0 0
Average salary £32,500 - -
UK excluding London average salary £24,125 £25,000 £24,500
% change year-on-year
-3.50% +2.04%
2nd Line Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Potters Bar region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Potters Bar
Permanent IT job ads with a match in the
Job Titles category
41 10 26
As % of all permanent IT jobs located in Potters Bar 100.00% 100.00% 100.00%
Number of salaries quoted 39 10 26
Average salary £45,000 £65,000 £45,000
Average salary % change year-on-year
-30.76% +44.44%
90% offered a salary of more than £32,500 £35,000 £31,500
10% offered a salary of more than £70,000 £50,000 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Potters Bar

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Potters Bar region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Potters Bar

2nd Line Support
Salary Trend in Potters Bar

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Potters Bar region.

2nd Line Support Salary Trend in Potters Bar

2nd Line Support
Top 13 Related IT Skills in Potters Bar

For the 6 months to 29 August 2014, IT jobs across the Potters Bar region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 1 (100.00%) Windows
1 1 (100.00%) MCSE
1 1 (100.00%) MS Exchange
1 1 (100.00%) TCP/IP
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) VMware
1 1 (100.00%) Clustering
1 1 (100.00%) Load Balancing
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Hyper-V

2nd Line Support
Top Related IT Skills in Potters Bar by Category

For the 6 months to 29 August 2014, IT jobs across the Potters Bar region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) MS Exchange
Communications & Networking
1 1 (100.00%) TCP/IP
Miscellaneous
1 1 (100.00%) Clustering
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Load Balancing
Qualifications
1 1 (100.00%) MCSE
1 1 (100.00%) Microsoft Certification
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Hyper-V
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) VMware