2nd Line Service Desk Analyst Jobs in Preston

Second Line Service Desk Analyst
Lancashire > Preston

The median Second Line Service Desk Analyst salary in Preston is £32,000 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 36 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Service Desk Analyst 1 0 0
As % of all permanent jobs advertised in Preston 0.46% - -
As % of the Job Titles category 0.52% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £32,000 - -
Lancashire median annual salary £30,000 - -

All Permanent IT Job Vacancies
Preston

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Preston. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Preston with a recognized job title 191 237 248
% of permanent jobs with a recognized job title 88.02% 86.18% 93.94%
Number of salaries quoted 150 163 139
10th Percentile £26,400 £25,004 £21,795
25th Percentile £32,000 £35,000 £28,500
Median annual salary (50th Percentile) £42,500 £42,098 £40,000
Median % change year-on-year +0.96% +5.24% -5.88%
75th Percentile £57,500 £48,750 £47,875
90th Percentile £62,625 £62,412 £62,500
Lancashire median annual salary £45,000 £46,654 £42,500
% change year-on-year -3.55% +9.77% +4.29%

2nd Line Service Desk Analyst Skill Set
Top 15 Co-occurring Skills and Capabilities in Preston

For the 6 months to 3 May 2024, 2nd Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Preston region featuring 2nd Line Service Desk Analyst in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) E-Commerce
1 1 (100.00%) VoIP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) ITSM
1 1 (100.00%) Android
1 1 (100.00%) Microsoft 365
1 1 (100.00%) ServiceNow
1 1 (100.00%) ITIL Foundation Certificate
1 1 (100.00%) Social Skills

2nd Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Preston by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) DNS
1 1 (100.00%) TCP/IP
1 1 (100.00%) VoIP
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Android
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) E-Commerce
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
Qualifications
1 1 (100.00%) ITIL Foundation Certificate
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) ServiceNow