The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 139 131 122
Rank change year-on-year
-8 -9
Permanent jobs requiring a 1st Line Support Engineer 5 7 12
As % of all permanent IT jobs located in Reading 0.22% 0.29% 0.53%
As % of the Job Titles category 0.24% 0.32% 0.56%
Number of salaries quoted 5 7 12
Average salary £27,000 £22,000 £19,000
Average salary % change year-on-year
+22.72% +15.78%
UK excluding London average salary £22,000 £21,000 £19,750
% change year-on-year
+4.76% +6.32%
1st Line Support Engineer
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2119 2214 2133
As % of all permanent IT jobs located in Reading 94.73% 92.79% 94.34%
Number of salaries quoted 1598 1582 1709
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,000 £28,500 £26,000
10% offered a salary of more than £65,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in Reading

1st Line Support Engineer
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the Reading region.

1st Line Support Engineer Salary Trend in Reading

1st Line Support Engineer
Top 30 Related IT Skills in Reading

For the 6 months to 28 July 2015, IT jobs across the Reading region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 15 (100.00%) Windows
2 14 (93.33%) Microsoft
3 11 (73.33%) MS Excel
4 10 (66.67%) Active Directory
4 10 (66.67%) Windows 7
5 9 (60.00%) Linux
6 8 (53.33%) ITIL
6 8 (53.33%) TCP/IP
7 6 (40.00%) Windows XP
7 6 (40.00%) HP
8 5 (33.33%) HP UFT
8 5 (33.33%) Red Hat
8 5 (33.33%) VB
8 5 (33.33%) SQL Server
8 5 (33.33%) Windows 2000
8 5 (33.33%) Application Packaging
8 5 (33.33%) QA
8 5 (33.33%) Test Scripting
8 5 (33.33%) DV Cleared
8 5 (33.33%) Security Cleared
8 5 (33.33%) Red Hat Enterprise Linux
9 4 (26.67%) VMware
9 4 (26.67%) Windows 8
9 4 (26.67%) Windows Server 2012
9 4 (26.67%) MCP
9 4 (26.67%) MCSA
9 4 (26.67%) Microsoft Certification
10 3 (20.00%) Cisco Certification
10 3 (20.00%) Windows Server 2003
10 3 (20.00%) Cisco

1st Line Support Engineer
Top Related IT Skills in Reading by Category

For the 6 months to 28 July 2015, IT jobs across the Reading region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Applications
1 11 (73.33%) MS Excel
2 3 (20.00%) MS Office
Cloud Services
1 1 (6.67%) Office 365
Communications & Networking
1 8 (53.33%) TCP/IP
2 2 (13.33%) VPN
Database & Business Intelligence
1 5 (33.33%) SQL Server
Development Applications
1 5 (33.33%) HP UFT
Libraries, Frameworks & Software Standards
1 5 (33.33%) Application Packaging
Miscellaneous
1 2 (13.33%) PDA
2 1 (6.67%) Data Centre
Operating Systems
1 15 (100.00%) Windows
2 10 (66.67%) Windows 7
3 9 (60.00%) Linux
4 6 (40.00%) Windows XP
5 5 (33.33%) Windows 2000
5 5 (33.33%) Red Hat Enterprise Linux
6 4 (26.67%) Windows 8
6 4 (26.67%) Windows Server 2012
7 3 (20.00%) Windows Server 2003
8 2 (13.33%) Android
8 2 (13.33%) Apple iOS
9 1 (6.67%) SUSE
9 1 (6.67%) Debian
9 1 (6.67%) Windows Server 2008
9 1 (6.67%) CentOS
9 1 (6.67%) Ubuntu
Processes & Methodologies
1 8 (53.33%) ITIL
2 5 (33.33%) Test Scripting
3 3 (20.00%) Time Management
4 1 (6.67%) Line Management
Programming Languages
1 5 (33.33%) VB
Qualifications
1 5 (33.33%) DV Cleared
1 5 (33.33%) Security Cleared
2 4 (26.67%) MCP
2 4 (26.67%) MCSA
2 4 (26.67%) Microsoft Certification
3 3 (20.00%) Cisco Certification
3 3 (20.00%) CCNA
3 3 (20.00%) MCSE
4 1 (6.67%) A+ Certification
4 1 (6.67%) HND
4 1 (6.67%) MCTS
Quality Assurance & Compliance
1 5 (33.33%) QA
2 1 (6.67%) SLA
System Software
1 10 (66.67%) Active Directory
2 2 (13.33%) VMware Infrastructure
Systems Management
1 1 (6.67%) SCCM
Vendors
1 14 (93.33%) Microsoft
2 6 (40.00%) HP
3 5 (33.33%) Red Hat
4 4 (26.67%) VMware
5 3 (20.00%) Cisco