The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 138 127 121
Rank change year-on-year
-11 -6
Permanent jobs requiring a 2nd Line Support Engineer 7 22 10
As % of all permanent IT jobs located in Reading 0.27% 0.86% 0.49%
As % of the Job Titles category 0.29% 0.93% 0.51%
Number of salaries quoted 3 21 8
Average salary £27,000 £30,000 £40,000
Average salary % change year-on-year
-10.00% -25.00%
90% offered a salary of more than £23,800 £22,000 £30,250
10% offered a salary of more than £32,600 £32,500 £41,500
UK excluding London average salary £26,000 £25,000 £27,500
% change year-on-year
+4.00% -9.09%
2nd Line Support Engineer
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2443 2368 1975
As % of all permanent IT jobs located in Reading 93.64% 92.14% 96.11%
Number of salaries quoted 1568 1786 1679
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £25,000 £27,500 £26,000
10% offered a salary of more than £67,500 £62,500 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Reading

2nd Line Support Engineer
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Reading region.

2nd Line Support Engineer Salary Trend in Reading

2nd Line Support Engineer
Top 30 Related IT Skills in Reading

For the 6 months to 18 December 2014, IT jobs across the Reading region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 18 (90.00%) Windows
2 12 (60.00%) Microsoft
2 12 (60.00%) Active Directory
3 9 (45.00%) Windows 7
4 8 (40.00%) VMware
5 6 (30.00%) HP
5 6 (30.00%) Microsoft Certification
5 6 (30.00%) MCP
6 5 (25.00%) ITIL
7 4 (20.00%) Symantec
7 4 (20.00%) Configuration Management
7 4 (20.00%) DV Cleared
7 4 (20.00%) Security Cleared
7 4 (20.00%) VMware Infrastructure
7 4 (20.00%) Windows Server 2008
7 4 (20.00%) SQL
7 4 (20.00%) Linux
7 4 (20.00%) MCSE
7 4 (20.00%) MS Visio
8 3 (15.00%) SLA
8 3 (15.00%) Lotus
8 3 (15.00%) Salesforce.com
8 3 (15.00%) MS Excel
8 3 (15.00%) IBM Notes
8 3 (15.00%) SAP
9 2 (10.00%) Office 365
9 2 (10.00%) Windows 8
9 2 (10.00%) Windows Server 2012
9 2 (10.00%) Hyper-V
9 2 (10.00%) MCSA

2nd Line Support Engineer
Top Related IT Skills in Reading by Category

For the 6 months to 18 December 2014, IT jobs across the Reading region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (15.00%) IBM Notes
2 2 (10.00%) MS Exchange
3 1 (5.00%) SharePoint
Applications
1 4 (20.00%) MS Visio
2 3 (15.00%) MS Excel
3 1 (5.00%) MS Office
Cloud Services
1 2 (10.00%) Office 365
2 1 (5.00%) SaaS
Communications & Networking
1 1 (5.00%) LAN
1 1 (5.00%) WAN
1 1 (5.00%) TCP/IP
1 1 (5.00%) SAN
1 1 (5.00%) Firewall
1 1 (5.00%) Cisco ASA
Database & Business Intelligence
1 1 (5.00%) SQL Server
General
1 1 (5.00%) Finance
1 1 (5.00%) Manufacturing
1 1 (5.00%) German Language
Miscellaneous
1 1 (5.00%) Analytical Skills
Operating Systems
1 18 (90.00%) Windows
2 9 (45.00%) Windows 7
3 4 (20.00%) Linux
3 4 (20.00%) Windows Server 2008
4 2 (10.00%) Windows Server 2003
4 2 (10.00%) Windows 8
4 2 (10.00%) Windows Server 2012
5 1 (5.00%) IRIX
5 1 (5.00%) UNIX
5 1 (5.00%) AIX
5 1 (5.00%) HPUX
5 1 (5.00%) Solaris
Processes & Methodologies
1 5 (25.00%) ITIL
2 4 (20.00%) Configuration Management
3 1 (5.00%) Change Management
3 1 (5.00%) Network Management
3 1 (5.00%) ERP
Programming Languages
1 4 (20.00%) SQL
Qualifications
1 6 (30.00%) MCP
1 6 (30.00%) Microsoft Certification
2 4 (20.00%) MCSE
2 4 (20.00%) DV Cleared
2 4 (20.00%) Security Cleared
3 2 (10.00%) MCSA
3 2 (10.00%) MCTS
4 1 (5.00%) SC Cleared
Quality Assurance & Compliance
1 3 (15.00%) SLA
System Software
1 12 (60.00%) Active Directory
2 4 (20.00%) VMware Infrastructure
3 2 (10.00%) Hyper-V
4 1 (5.00%) XenApp
4 1 (5.00%) vSphere
4 1 (5.00%) VMware ESXi
Vendors
1 12 (60.00%) Microsoft
2 8 (40.00%) VMware
3 6 (30.00%) HP
4 4 (20.00%) Symantec
5 3 (15.00%) Lotus
5 3 (15.00%) Salesforce.com
5 3 (15.00%) SAP
6 2 (10.00%) Cisco
7 1 (5.00%) Sun
7 1 (5.00%) Citrix
7 1 (5.00%) Riverbed