The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 132 121 115
Rank change year-on-year
-11 -6
Permanent jobs requiring a 2nd Line Support Engineer 7 14 19
As % of all permanent IT jobs located in Reading 0.30% 0.61% 0.98%
As % of the Job Titles category 0.32% 0.66% 1.02%
Number of salaries quoted 3 13 17
Average salary £23,000 £22,000 £40,000
Average salary % change year-on-year
+4.54% -45.00%
UK excluding London average salary £26,000 £25,000 £27,500
% change year-on-year
+4.00% -9.09%
2nd Line Support Engineer
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2218 2110 1854
As % of all permanent IT jobs located in Reading 93.98% 91.66% 95.27%
Number of salaries quoted 1537 1607 1577
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £25,000 £26,500 £27,500
10% offered a salary of more than £70,000 £62,500 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Reading

2nd Line Support Engineer
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Reading region.

2nd Line Support Engineer Salary Trend in Reading

2nd Line Support Engineer
Top 30 Related IT Skills in Reading

For the 6 months to 29 January 2015, IT jobs across the Reading region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 16 (94.12%) Windows
2 11 (64.71%) Active Directory
3 9 (52.94%) Microsoft
4 8 (47.06%) Windows 7
5 7 (41.18%) HP
5 7 (41.18%) Microsoft Certification
5 7 (41.18%) ITIL
6 6 (35.29%) MCP
6 6 (35.29%) MCSE
6 6 (35.29%) MS Visio
6 6 (35.29%) Symantec
6 6 (35.29%) Configuration Management
6 6 (35.29%) VMware
6 6 (35.29%) DV Cleared
6 6 (35.29%) Security Cleared
7 5 (29.41%) SLA
8 4 (23.53%) VMware Infrastructure
9 3 (17.65%) Linux
9 3 (17.65%) SC Cleared
9 3 (17.65%) Office 365
10 2 (11.76%) Cisco
10 2 (11.76%) MS Excel
11 1 (5.88%) vSphere
11 1 (5.88%) SaaS
11 1 (5.88%) Network Management
11 1 (5.88%) VMware ESXi
11 1 (5.88%) Cisco ASA
11 1 (5.88%) Windows Server 2008
11 1 (5.88%) Hyper-V
11 1 (5.88%) Team Foundation Server

2nd Line Support Engineer
Top Related IT Skills in Reading by Category

For the 6 months to 29 January 2015, IT jobs across the Reading region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) IBM Notes
Applications
1 6 (35.29%) MS Visio
2 2 (11.76%) MS Excel
Cloud Services
1 3 (17.65%) Office 365
2 1 (5.88%) SaaS
Communications & Networking
1 1 (5.88%) Cisco ASA
1 1 (5.88%) Firewall
1 1 (5.88%) LAN
1 1 (5.88%) PBX
1 1 (5.88%) WAN
1 1 (5.88%) TCP/IP
1 1 (5.88%) SAN
1 1 (5.88%) Internet
Database & Business Intelligence
1 1 (5.88%) SQL Server
Development Applications
1 1 (5.88%) Team Foundation Server
General
1 1 (5.88%) Telecoms
1 1 (5.88%) Finance
Miscellaneous
1 1 (5.88%) Analytical Skills
Operating Systems
1 16 (94.12%) Windows
2 8 (47.06%) Windows 7
3 3 (17.65%) Linux
4 1 (5.88%) Windows Server 2008
4 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 7 (41.18%) ITIL
2 6 (35.29%) Configuration Management
3 1 (5.88%) Network Management
3 1 (5.88%) Asset Management
3 1 (5.88%) Change Management
3 1 (5.88%) ERP
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 7 (41.18%) Microsoft Certification
2 6 (35.29%) MCP
2 6 (35.29%) MCSE
2 6 (35.29%) DV Cleared
2 6 (35.29%) Security Cleared
3 3 (17.65%) SC Cleared
4 1 (5.88%) Degree
4 1 (5.88%) MCSA
4 1 (5.88%) CCNA
4 1 (5.88%) Cisco Certification
Quality Assurance & Compliance
1 5 (29.41%) SLA
System Software
1 11 (64.71%) Active Directory
2 4 (23.53%) VMware Infrastructure
3 1 (5.88%) vSphere
3 1 (5.88%) VMware ESXi
3 1 (5.88%) Hyper-V
3 1 (5.88%) XenApp
Vendors
1 9 (52.94%) Microsoft
2 7 (41.18%) HP
3 6 (35.29%) Symantec
3 6 (35.29%) VMware
4 2 (11.76%) Cisco
5 1 (5.88%) Riverbed
5 1 (5.88%) SAP
5 1 (5.88%) Lotus
5 1 (5.88%) Salesforce.com
5 1 (5.88%) Citrix