The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 191 196 165
Rank change year-on-year
+5 -31
Permanent jobs requiring a 2nd Line Support Engineer 31 24 55
As % of all permanent IT jobs located in Berkshire 0.58% 0.42% 1.03%
As % of the Job Titles category 0.62% 0.45% 1.10%
Number of salaries quoted 21 19 32
Average salary £25,000 £27,500 £38,750
Average salary % change year-on-year
-9.09% -29.03%
90% offered a salary of more than £22,500 £22,000 £21,500
10% offered a salary of more than £42,500 £30,600 £40,000
UK excluding London average salary £25,000 £24,000 £25,500
% change year-on-year
+4.16% -5.88%
2nd Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4979 5342 5021
As % of all permanent IT jobs located in Berkshire 92.62% 93.26% 94.18%
Number of salaries quoted 3681 3896 3946
Average salary £50,000 £45,000 £44,000
Average salary % change year-on-year
+11.11% +2.27%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Engineer
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Berkshire

2nd Line Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Berkshire region.

2nd Line Support Engineer Salary Trend in Berkshire

2nd Line Support Engineer
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the Berkshire region over the 3 months to 5 May 2015.

2nd Line Support Engineer Salary Histogram in Berkshire

2nd Line Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Berkshire region over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +2 17 £23,579 -8.43% 2
Bracknell +10 6 £27,500 -5.17%
Slough +12 4 £42,500 +49.12%
Maidenhead - 1 £22,500 -
2nd Line Support Engineer
South East

2nd Line Support Engineer
Top 30 Related IT Skills in Berkshire

For the 6 months to 5 May 2015, IT jobs across the Berkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 73 (96.05%) Windows
2 50 (65.79%) Security Cleared
3 46 (60.53%) Active Directory
4 42 (55.26%) DV Cleared
5 41 (53.95%) Microsoft
6 28 (36.84%) SLA
6 28 (36.84%) HP
7 27 (35.53%) ITIL
8 25 (32.89%) MS Exchange
8 25 (32.89%) Release Management
9 24 (31.58%) SC Cleared
9 24 (31.58%) Windows 7
10 23 (30.26%) Windows XP
11 21 (27.63%) Exchange Server 2003
12 20 (26.32%) Fujitsu
12 20 (26.32%) MS Excel
12 20 (26.32%) Blackberry
13 19 (25.00%) Windows Server 2003
14 18 (23.68%) Microsoft Certification
14 18 (23.68%) High Availability
14 18 (23.68%) Clustering
15 17 (22.37%) Live Communications Server
15 17 (22.37%) Exchange Server 2010
15 17 (22.37%) Blackberry Enterprise Server
16 16 (21.05%) Firewall
17 15 (19.74%) Linux
17 15 (19.74%) MCSE
18 14 (18.42%) MCP
18 14 (18.42%) MS Visio
18 14 (18.42%) Cisco

2nd Line Support Engineer
Top Related IT Skills in Berkshire by Category

For the 6 months to 5 May 2015, IT jobs across the Berkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (32.89%) MS Exchange
2 21 (27.63%) Exchange Server 2003
3 17 (22.37%) Blackberry Enterprise Server
3 17 (22.37%) Live Communications Server
3 17 (22.37%) Exchange Server 2010
4 6 (7.89%) Exchange Server 2007
5 3 (3.95%) Lotus Domino
5 3 (3.95%) Exchange Server 2013
6 2 (2.63%) IIS
7 1 (1.32%) SharePoint Server
7 1 (1.32%) SharePoint
Applications
1 20 (26.32%) MS Excel
2 14 (18.42%) MS Visio
3 9 (11.84%) MS Office
Business Applications
1 1 (1.32%) Nortel Periphonics
Cloud Services
1 4 (5.26%) Office 365
Communications & Networking
1 16 (21.05%) Firewall
2 12 (15.79%) Cisco ASA
2 12 (15.79%) Cisco Nexus
3 10 (13.16%) FCoE
3 10 (13.16%) Fibre Channel
3 10 (13.16%) Ethernet
3 10 (13.16%) SAN
4 6 (7.89%) TCP/IP
5 4 (5.26%) LAN
6 3 (3.95%) WAN
6 3 (3.95%) Internet
7 2 (2.63%) PBX
7 2 (2.63%) DNS
8 1 (1.32%) Intranet
8 1 (1.32%) Frame Relay
8 1 (1.32%) IP Telephony
8 1 (1.32%) Cisco ICM
Database & Business Intelligence
1 2 (2.63%) SQL Server
2 1 (1.32%) MS Access
Development Applications
1 2 (2.63%) Team Foundation Server
General
1 9 (11.84%) Finance
2 8 (10.53%) Telecoms
3 6 (7.89%) Retail
4 1 (1.32%) German Language
4 1 (1.32%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.32%) HTML
Miscellaneous
1 20 (26.32%) Blackberry
2 18 (23.68%) Clustering
3 14 (18.42%) Replication
4 10 (13.16%) e-Health
4 10 (13.16%) FlexPod
4 10 (13.16%) Enterprise Cloud
5 3 (3.95%) Enterprise Software
6 1 (1.32%) Performance Metrics
6 1 (1.32%) Data Protection Act
Operating Systems
1 73 (96.05%) Windows
2 24 (31.58%) Windows 7
3 23 (30.26%) Windows XP
4 19 (25.00%) Windows Server 2003
5 15 (19.74%) Linux
6 9 (11.84%) Windows Server 2008
6 9 (11.84%) Windows 8
7 6 (7.89%) Windows Server 2012
7 6 (7.89%) Windows 2000 Server
8 3 (3.95%) Apple iOS
8 3 (3.95%) Android
9 2 (2.63%) Windows Mobile
9 2 (2.63%) Red Hat Enterprise Linux
10 1 (1.32%) Mac OS
10 1 (1.32%) UNIX
10 1 (1.32%) IRIX
10 1 (1.32%) AIX
10 1 (1.32%) HPUX
10 1 (1.32%) Solaris
Processes & Methodologies
1 27 (35.53%) ITIL
2 25 (32.89%) Release Management
3 18 (23.68%) High Availability
4 14 (18.42%) Configuration Management
5 13 (17.11%) Software Deployment
6 12 (15.79%) Mentoring
6 12 (15.79%) Coaching
6 12 (15.79%) Root Cause Analysis
6 12 (15.79%) Problem Management
6 12 (15.79%) Risk Analysis
7 11 (14.47%) Software Delivery
7 11 (14.47%) Software Distribution
8 4 (5.26%) Service Management
9 3 (3.95%) Time Management
9 3 (3.95%) Incident Management
10 2 (2.63%) Business Continuity
10 2 (2.63%) Asset Management
11 1 (1.32%) Change Management
11 1 (1.32%) Business Intelligence
11 1 (1.32%) Data Protection
Programming Languages
1 2 (2.63%) SQL
2 1 (1.32%) VB
2 1 (1.32%) C
Qualifications
1 50 (65.79%) Security Cleared
2 42 (55.26%) DV Cleared
3 24 (31.58%) SC Cleared
4 18 (23.68%) Microsoft Certification
5 15 (19.74%) MCSE
6 14 (18.42%) MCP
7 10 (13.16%) ITIL Foundation Certificate
8 4 (5.26%) CCNA
8 4 (5.26%) Cisco Certification
8 4 (5.26%) MCITP
9 3 (3.95%) Degree
10 2 (2.63%) MCSA
11 1 (1.32%) MCTS
Quality Assurance & Compliance
1 28 (36.84%) SLA
2 10 (13.16%) PCI DSS
System Software
1 46 (60.53%) Active Directory
2 10 (13.16%) vSphere
3 3 (3.95%) VMware Infrastructure
3 3 (3.95%) Hyper-V
Systems Management
1 11 (14.47%) Systems Management Server (SMS)
1 11 (14.47%) OpenView Configuration Management
2 10 (13.16%) SCCM
3 6 (7.89%) SCOM
4 1 (1.32%) Cisco IPCC
Vendors
1 41 (53.95%) Microsoft
2 28 (36.84%) HP
3 20 (26.32%) Fujitsu
4 14 (18.42%) Symantec
4 14 (18.42%) Cisco
5 13 (17.11%) IBM
5 13 (17.11%) VMware
6 11 (14.47%) McAfee
6 11 (14.47%) Sophos
7 10 (13.16%) CA
8 9 (11.84%) NetApp
9 5 (6.58%) Dell
10 3 (3.95%) Apple
10 3 (3.95%) LANDesk
10 3 (3.95%) SonicWALL
11 2 (2.63%) Red Hat
11 2 (2.63%) Sun
12 1 (1.32%) Nortel
12 1 (1.32%) Genesys
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £22979 - £24179 per annum
Posted: 6 days ago