The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 29 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jun 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 194 178 162
Rank change year-on-year
-16 -16
Permanent jobs requiring a 2nd Line Support Engineer 28 38 61
As % of all permanent IT jobs located in Berkshire 0.55% 0.68% 1.14%
As % of the Job Titles category 0.59% 0.73% 1.22%
Number of salaries quoted 27 24 43
Average salary £23,579 £28,000 £30,000
Average salary % change year-on-year
-15.78% -6.66%
90% offered a salary of more than £22,500 £23,000 £22,500
10% offered a salary of more than £40,000 £30,000 £40,000
UK excluding London average salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%
2nd Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4742 5241 4998
As % of all permanent IT jobs located in Berkshire 93.57% 93.14% 93.79%
Number of salaries quoted 3582 3806 3991
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £27,000 £27,000 £25,500
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,097
% change year-on-year
- +4.99%

2nd Line Support Engineer
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Berkshire

2nd Line Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Berkshire region.

2nd Line Support Engineer Salary Trend in Berkshire

2nd Line Support Engineer
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the Berkshire region over the 3 months to 29 June 2015.

2nd Line Support Engineer Salary Histogram in Berkshire

2nd Line Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Berkshire region over the 3 months to 29 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -6 20 £23,579 -14.25% 2
Slough -5 4 £40,000 +49.53%
Bracknell +6 1 £27,500 +10.00% 1
Maidenhead - 1 £22,500 -
2nd Line Support Engineer
South East

2nd Line Support Engineer
Top 30 Related IT Skills in Berkshire

For the 6 months to 29 June 2015, IT jobs across the Berkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 58 (93.55%) Windows
2 39 (62.90%) Active Directory
3 33 (53.23%) Microsoft
4 31 (50.00%) Security Cleared
5 28 (45.16%) Windows 7
6 27 (43.55%) SLA
7 26 (41.94%) ITIL
8 25 (40.32%) DV Cleared
9 21 (33.87%) Linux
9 21 (33.87%) HP
10 19 (30.65%) Data Centre
11 18 (29.03%) Microsoft Certification
12 16 (25.81%) MCSE
13 15 (24.19%) MCP
13 15 (24.19%) Cisco
13 15 (24.19%) MS Visio
13 15 (24.19%) Symantec
13 15 (24.19%) Configuration Management
13 15 (24.19%) Firewall
13 15 (24.19%) VMware
14 14 (22.58%) MS Exchange
14 14 (22.58%) Windows XP
14 14 (22.58%) SC Cleared
14 14 (22.58%) Cisco Nexus
15 13 (20.97%) Cisco ASA
15 13 (20.97%) Exchange Server 2003
15 13 (20.97%) MS Excel
15 13 (20.97%) Blackberry
16 12 (19.35%) vSphere
17 11 (17.74%) Windows 8

2nd Line Support Engineer
Top Related IT Skills in Berkshire by Category

For the 6 months to 29 June 2015, IT jobs across the Berkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (22.58%) MS Exchange
2 13 (20.97%) Exchange Server 2003
3 10 (16.13%) Blackberry Enterprise Server
3 10 (16.13%) Live Communications Server
3 10 (16.13%) Exchange Server 2010
4 4 (6.45%) Exchange Server 2007
5 3 (4.84%) Lotus Domino
6 2 (3.23%) Lync
6 2 (3.23%) IIS
7 1 (1.61%) Exchange Server 2013
7 1 (1.61%) SharePoint Server
7 1 (1.61%) SharePoint
Applications
1 15 (24.19%) MS Visio
2 13 (20.97%) MS Excel
3 10 (16.13%) MS Office
Cloud Services
1 4 (6.45%) Office 365
Communications & Networking
1 15 (24.19%) Firewall
2 14 (22.58%) Cisco Nexus
3 13 (20.97%) Cisco ASA
4 11 (17.74%) TCP/IP
5 10 (16.13%) SAN
6 8 (12.90%) Ethernet
6 8 (12.90%) FCoE
6 8 (12.90%) Fibre Channel
7 3 (4.84%) Internet
8 2 (3.23%) PBX
9 1 (1.61%) WAN
9 1 (1.61%) LAN
9 1 (1.61%) Intranet
9 1 (1.61%) VPN
9 1 (1.61%) DNS
9 1 (1.61%) IP Telephony
Development Applications
1 2 (3.23%) Team Foundation Server
General
1 2 (3.23%) Telecoms
1 2 (3.23%) Finance
2 1 (1.61%) Automotive
2 1 (1.61%) Manufacturing
2 1 (1.61%) German Language
Miscellaneous
1 19 (30.65%) Data Centre
2 13 (20.97%) Blackberry
3 10 (16.13%) Clustering
4 9 (14.52%) FlexPod
4 9 (14.52%) Enterprise Cloud
5 8 (12.90%) e-Health
6 7 (11.29%) Replication
7 3 (4.84%) Enterprise Software
8 1 (1.61%) PDA
Operating Systems
1 58 (93.55%) Windows
2 28 (45.16%) Windows 7
3 21 (33.87%) Linux
4 14 (22.58%) Windows XP
5 11 (17.74%) Windows 8
5 11 (17.74%) Windows Server 2012
6 9 (14.52%) Data ONTAP
6 9 (14.52%) Windows Server 2003
6 9 (14.52%) Red Hat Enterprise Linux
6 9 (14.52%) Windows Server 2008
7 4 (6.45%) Apple iOS
7 4 (6.45%) Android
8 2 (3.23%) CentOS
8 2 (3.23%) Windows Mobile
9 1 (1.61%) UNIX
9 1 (1.61%) Mac OS
9 1 (1.61%) IRIX
9 1 (1.61%) AIX
9 1 (1.61%) HPUX
9 1 (1.61%) Solaris
Processes & Methodologies
1 26 (41.94%) ITIL
2 15 (24.19%) Configuration Management
3 11 (17.74%) Problem Management
3 11 (17.74%) Risk Analysis
3 11 (17.74%) Root Cause Analysis
4 10 (16.13%) Mentoring
4 10 (16.13%) Coaching
4 10 (16.13%) High Availability
5 7 (11.29%) Release Management
6 5 (8.06%) Service Management
7 4 (6.45%) Time Management
8 3 (4.84%) Incident Management
9 2 (3.23%) Change Management
9 2 (3.23%) Business Continuity
9 2 (3.23%) Asset Management
9 2 (3.23%) Capacity Management
9 2 (3.23%) Software Deployment
10 1 (1.61%) Process Management
10 1 (1.61%) CRM
10 1 (1.61%) Business Intelligence
Programming Languages
1 1 (1.61%) SQL
Qualifications
1 31 (50.00%) Security Cleared
2 25 (40.32%) DV Cleared
3 18 (29.03%) Microsoft Certification
4 16 (25.81%) MCSE
5 15 (24.19%) MCP
6 14 (22.58%) SC Cleared
7 8 (12.90%) ITIL Foundation Certificate
8 4 (6.45%) MCITP
8 4 (6.45%) CCNA
8 4 (6.45%) Cisco Certification
9 3 (4.84%) Degree
10 2 (3.23%) MCSA
Quality Assurance & Compliance
1 27 (43.55%) SLA
2 8 (12.90%) PCI DSS
System Software
1 39 (62.90%) Active Directory
2 12 (19.35%) vSphere
3 5 (8.06%) VMware Infrastructure
4 1 (1.61%) Hyper-V
Systems Management
1 4 (6.45%) SCCM
Vendors
1 33 (53.23%) Microsoft
2 21 (33.87%) HP
3 15 (24.19%) Cisco
3 15 (24.19%) Symantec
3 15 (24.19%) VMware
4 11 (17.74%) IBM
4 11 (17.74%) NetApp
5 9 (14.52%) Red Hat
6 8 (12.90%) CA
7 7 (11.29%) Fujitsu
8 5 (8.06%) Dell
9 3 (4.84%) Apple
9 3 (4.84%) LANDesk
10 1 (1.61%) SonicWALL
10 1 (1.61%) Sun
Reading, Berkshire
Davanti Solutions
Salary: £30,000 per annum
Posted: 6 days ago
Bracknell, Berkshire
Vodafone
Salary: Competitive
Posted: 7 days ago