The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 177 186 186
Rank change year-on-year
+9 0
Permanent jobs requiring a 2nd Line Support Engineer 45 34 37
As % of all permanent IT jobs located in Berkshire 0.82% 0.63% 0.71%
As % of the Job Titles category 0.87% 0.68% 0.76%
Number of salaries quoted 20 27 23
Average salary £26,500 £26,000 £40,000
Average salary % change year-on-year
+1.92% -35.00%
90% offered a salary of more than £24,350 £22,000 £25,800
10% offered a salary of more than £40,000 £30,500 £44,000
UK excluding London average salary £26,000 £25,000 £27,500
% change year-on-year
+4.00% -9.09%
2nd Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5162 5023 4894
As % of all permanent IT jobs located in Berkshire 94.20% 93.66% 93.72%
Number of salaries quoted 3797 3715 4080
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £28,500
10% offered a salary of more than £67,500 £62,500 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Berkshire

2nd Line Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Berkshire region.

2nd Line Support Engineer Salary Trend in Berkshire

2nd Line Support Engineer
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the Berkshire region over the 3 months to 27 January 2015.

2nd Line Support Engineer Salary Histogram in Berkshire

2nd Line Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Berkshire region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell +9 27 £24,500 -
Reading 0 8 £23,000 +4.54%
Slough +2 6 £38,750 +50.48%
Newbury -14 1 £40,000 +53.84%
Maidenhead - 1 £27,500 -
2nd Line Support Engineer
South East

2nd Line Support Engineer
Top 30 Related IT Skills in Berkshire

For the 6 months to 27 January 2015, IT jobs across the Berkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 120 (92.31%) Windows
2 80 (61.54%) Microsoft
3 79 (60.77%) Security Cleared
4 71 (54.62%) Active Directory
5 69 (53.08%) DV Cleared
6 59 (45.38%) Release Management
7 57 (43.85%) MS Exchange
8 54 (41.54%) HP
9 53 (40.77%) Fujitsu
10 51 (39.23%) MS Excel
11 47 (36.15%) Windows Server 2003
11 47 (36.15%) SC Cleared
12 42 (32.31%) Exchange Server 2010
13 41 (31.54%) Windows XP
14 40 (30.77%) Software Deployment
15 39 (30.00%) McAfee
15 39 (30.00%) OpenView Configuration Management
16 37 (28.46%) Exchange Server 2003
17 36 (27.69%) Software Distribution
18 35 (26.92%) Systems Management Server (SMS)
18 35 (26.92%) Sophos
19 34 (26.15%) Clustering
19 34 (26.15%) High Availability
20 32 (24.62%) Finance
21 30 (23.08%) Telecoms
21 30 (23.08%) Live Communications Server
21 30 (23.08%) Retail
21 30 (23.08%) Blackberry
21 30 (23.08%) Blackberry Enterprise Server
21 30 (23.08%) Windows 2000 Server

2nd Line Support Engineer
Top Related IT Skills in Berkshire by Category

For the 6 months to 27 January 2015, IT jobs across the Berkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 57 (43.85%) MS Exchange
2 42 (32.31%) Exchange Server 2010
3 37 (28.46%) Exchange Server 2003
4 30 (23.08%) Blackberry Enterprise Server
4 30 (23.08%) Live Communications Server
5 16 (12.31%) Exchange Server 2007
6 9 (6.92%) Exchange Server 2013
7 2 (1.54%) Lotus Domino
8 1 (0.77%) SharePoint
8 1 (0.77%) IBM Notes
Applications
1 51 (39.23%) MS Excel
2 20 (15.38%) MS Office
3 6 (4.62%) MS Visio
Business Applications
1 1 (0.77%) Nortel Periphonics
Cloud Services
1 6 (4.62%) Office 365
2 1 (0.77%) SaaS
Communications & Networking
1 21 (16.15%) Firewall
2 14 (10.77%) TCP/IP
3 12 (9.23%) LAN
4 11 (8.46%) WAN
5 9 (6.92%) SAN
5 9 (6.92%) Internet
6 8 (6.15%) Ethernet
6 8 (6.15%) Cisco ASA
7 6 (4.62%) FCoE
7 6 (4.62%) Fibre Channel
7 6 (4.62%) Cisco Nexus
8 5 (3.85%) VPN
9 4 (3.08%) DNS
9 4 (3.08%) SMS
10 2 (1.54%) VoIP
10 2 (1.54%) ISDN
10 2 (1.54%) DHCP
10 2 (1.54%) DSL
10 2 (1.54%) xDSL
10 2 (1.54%) VLAN
Database & Business Intelligence
1 3 (2.31%) SQL Server
2 1 (0.77%) MS Access
2 1 (0.77%) Microsoft Analysis Services
2 1 (0.77%) SQL Server Analysis Services
Development Applications
1 1 (0.77%) Team Foundation Server
General
1 32 (24.62%) Finance
2 30 (23.08%) Retail
2 30 (23.08%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (0.77%) HTML
Miscellaneous
1 34 (26.15%) Clustering
2 30 (23.08%) Blackberry
3 21 (16.15%) Replication
4 11 (8.46%) Enterprise Software
5 6 (4.62%) FlexPod
5 6 (4.62%) e-Health
6 2 (1.54%) Analytical Skills
6 2 (1.54%) Client/Server
7 1 (0.77%) Performance Metrics
7 1 (0.77%) Data Protection Act
Operating Systems
1 120 (92.31%) Windows
2 47 (36.15%) Windows Server 2003
3 41 (31.54%) Windows XP
4 30 (23.08%) Windows 2000 Server
5 26 (20.00%) Windows 7
6 15 (11.54%) Windows Server 2008
7 12 (9.23%) Linux
7 12 (9.23%) Windows 8
8 11 (8.46%) Windows Server 2012
9 3 (2.31%) Apple iOS
9 3 (2.31%) Windows Vista
10 1 (0.77%) Mac OS
Processes & Methodologies
1 59 (45.38%) Release Management
2 40 (30.77%) Software Deployment
3 36 (27.69%) Software Distribution
4 34 (26.15%) High Availability
5 15 (11.54%) ITIL
6 11 (8.46%) Incident Management
7 8 (6.15%) Time Management
8 6 (4.62%) Problem Management
8 6 (4.62%) Risk Analysis
8 6 (4.62%) Configuration Management
8 6 (4.62%) Root Cause Analysis
8 6 (4.62%) Mentoring
8 6 (4.62%) Coaching
9 4 (3.08%) Mobile Device Management
10 1 (0.77%) Cisco ICM Scripting
10 1 (0.77%) Data Protection
10 1 (0.77%) Network Management
10 1 (0.77%) Change Management
10 1 (0.77%) MVC
10 1 (0.77%) Asset Management
Programming Languages
1 4 (3.08%) SQL
2 1 (0.77%) VB
2 1 (0.77%) C
2 1 (0.77%) C#
2 1 (0.77%) JavaScript
Qualifications
1 79 (60.77%) Security Cleared
2 69 (53.08%) DV Cleared
3 47 (36.15%) SC Cleared
4 16 (12.31%) Microsoft Certification
5 12 (9.23%) MCSE
6 10 (7.69%) MCP
7 7 (5.38%) MCSA
7 7 (5.38%) MCITP
8 6 (4.62%) ITIL Foundation Certificate
8 6 (4.62%) CCNA
8 6 (4.62%) Cisco Certification
9 5 (3.85%) MCTS
10 4 (3.08%) VMware Certified Professional (VCP)
11 2 (1.54%) Degree
Quality Assurance & Compliance
1 17 (13.08%) SLA
2 6 (4.62%) PCI DSS
System Software
1 71 (54.62%) Active Directory
2 18 (13.85%) VMware Infrastructure
3 9 (6.92%) Hyper-V
4 7 (5.38%) vSphere
5 2 (1.54%) VMware ESX
6 1 (0.77%) VMware Server
6 1 (0.77%) XenApp
6 1 (0.77%) VMware ESXi
Systems Management
1 39 (30.00%) OpenView Configuration Management
2 35 (26.92%) Systems Management Server (SMS)
3 28 (21.54%) SCCM
4 24 (18.46%) SCOM
5 1 (0.77%) Cisco IPCC
Vendors
1 80 (61.54%) Microsoft
2 54 (41.54%) HP
3 53 (40.77%) Fujitsu
4 39 (30.00%) McAfee
5 35 (26.92%) Sophos
6 28 (21.54%) VMware
7 15 (11.54%) Cisco
8 9 (6.92%) Dell
9 8 (6.15%) IBM
9 8 (6.15%) SonicWALL
10 6 (4.62%) CA
10 6 (4.62%) NetApp
10 6 (4.62%) Symantec
11 3 (2.31%) Novell
11 3 (2.31%) Citrix
12 2 (1.54%) Apple
13 1 (0.77%) CheckPoint
13 1 (0.77%) Salesforce.com
13 1 (0.77%) SAP
13 1 (0.77%) Lotus
Wokingham, Berkshire
Nationwide People Ltd
Salary: £22000 - £33000 Per Annum + Good Benefits
Posted: Yesterday
Berkshire
Lorien Resourcing
Salary: Benefits Package
Posted: 4 days ago