The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 180 166 187
Rank change year-on-year
-14 +21
Permanent jobs requiring a 2nd Line Support Engineer 29 48 39
As % of all permanent IT jobs located in Berkshire 0.58% 0.86% 0.70%
As % of the Job Titles category 0.62% 0.92% 0.75%
Number of salaries quoted 29 24 31
Average salary £25,000 £28,750 £30,000
Average salary % change year-on-year
-13.04% -4.16%
90% offered a salary of more than £22,500 £23,000 £26,000
10% offered a salary of more than £45,000 £32,500 £42,500
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4689 5222 5175
As % of all permanent IT jobs located in Berkshire 94.12% 93.10% 93.36%
Number of salaries quoted 3597 3686 4105
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £27,000 £25,500 £25,000
10% offered a salary of more than £67,500 £65,000 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Berkshire

2nd Line Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Berkshire region.

2nd Line Support Engineer Salary Trend in Berkshire

2nd Line Support Engineer
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the Berkshire region over the 3 months to 31 July 2015.

2nd Line Support Engineer Salary Histogram in Berkshire

2nd Line Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Berkshire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +1 17 £23,579 -18.69%
Slough -1 7 £40,000 +60.00% 1
Newbury - 2 £20,000 -
Hungerford - 1 £22,500 -
2nd Line Support Engineer
South East

2nd Line Support Engineer
Top 30 Related IT Skills in Berkshire

For the 6 months to 31 July 2015, IT jobs across the Berkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 56 (91.80%) Windows
2 39 (63.93%) Active Directory
3 33 (54.10%) Microsoft
4 26 (42.62%) Security Cleared
5 25 (40.98%) Windows 7
6 24 (39.34%) ITIL
6 24 (39.34%) Linux
7 23 (37.70%) SLA
8 19 (31.15%) DV Cleared
9 17 (27.87%) HP
10 16 (26.23%) Firewall
10 16 (26.23%) VMware
10 16 (26.23%) Cisco
11 15 (24.59%) Microsoft Certification
11 15 (24.59%) Data Centre
12 14 (22.95%) MCSE
12 14 (22.95%) Cisco Nexus
13 13 (21.31%) Red Hat Enterprise Linux
13 13 (21.31%) MCP
13 13 (21.31%) MS Visio
13 13 (21.31%) Red Hat
13 13 (21.31%) Symantec
13 13 (21.31%) Configuration Management
14 12 (19.67%) MS Exchange
14 12 (19.67%) TCP/IP
14 12 (19.67%) SC Cleared
14 12 (19.67%) Cisco ASA
14 12 (19.67%) vSphere
14 12 (19.67%) Windows Server 2012
15 11 (18.03%) MS Excel

2nd Line Support Engineer
Top Related IT Skills in Berkshire by Category

For the 6 months to 31 July 2015, IT jobs across the Berkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (19.67%) MS Exchange
2 9 (14.75%) Exchange Server 2003
3 7 (11.48%) Exchange Server 2010
4 6 (9.84%) Blackberry Enterprise Server
4 6 (9.84%) Live Communications Server
5 4 (6.56%) Exchange Server 2007
6 3 (4.92%) SharePoint
7 2 (3.28%) Lync
7 2 (3.28%) IIS
8 1 (1.64%) Lotus Domino
8 1 (1.64%) SharePoint Server
8 1 (1.64%) Exchange Server 2013
Applications
1 13 (21.31%) MS Visio
2 11 (18.03%) MS Excel
3 8 (13.11%) MS Office
Cloud Services
1 3 (4.92%) Office 365
Communications & Networking
1 16 (26.23%) Firewall
2 14 (22.95%) Cisco Nexus
3 12 (19.67%) Cisco ASA
3 12 (19.67%) TCP/IP
4 9 (14.75%) SAN
5 6 (9.84%) Ethernet
5 6 (9.84%) FCoE
5 6 (9.84%) Fibre Channel
6 2 (3.28%) Internet
6 2 (3.28%) VPN
7 1 (1.64%) DNS
7 1 (1.64%) LAN
7 1 (1.64%) PBX
7 1 (1.64%) WAN
7 1 (1.64%) Intranet
7 1 (1.64%) IP Telephony
Database & Business Intelligence
1 2 (3.28%) SQL Server
Development Applications
1 1 (1.64%) Team Foundation Server
General
1 2 (3.28%) Finance
2 1 (1.64%) Automotive
2 1 (1.64%) Manufacturing
2 1 (1.64%) German Language
2 1 (1.64%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.64%) .NET
Miscellaneous
1 15 (24.59%) Data Centre
2 9 (14.75%) FlexPod
2 9 (14.75%) Enterprise Cloud
2 9 (14.75%) Blackberry
3 6 (9.84%) Clustering
3 6 (9.84%) e-Health
4 3 (4.92%) Replication
4 3 (4.92%) Enterprise Software
5 2 (3.28%) PDA
Operating Systems
1 56 (91.80%) Windows
2 25 (40.98%) Windows 7
3 24 (39.34%) Linux
4 13 (21.31%) Red Hat Enterprise Linux
5 12 (19.67%) Windows Server 2012
6 10 (16.39%) Windows 8
7 9 (14.75%) Data ONTAP
7 9 (14.75%) Windows Server 2008
7 9 (14.75%) Windows XP
8 8 (13.11%) Windows Server 2003
9 5 (8.20%) CentOS
9 5 (8.20%) Apple iOS
9 5 (8.20%) Android
10 2 (3.28%) Windows Mobile
11 1 (1.64%) UNIX
11 1 (1.64%) Mac OS
11 1 (1.64%) IRIX
11 1 (1.64%) AIX
11 1 (1.64%) HPUX
11 1 (1.64%) Solaris
Processes & Methodologies
1 24 (39.34%) ITIL
2 13 (21.31%) Configuration Management
3 8 (13.11%) Problem Management
3 8 (13.11%) Risk Analysis
3 8 (13.11%) Root Cause Analysis
4 6 (9.84%) Mentoring
4 6 (9.84%) Coaching
4 6 (9.84%) High Availability
4 6 (9.84%) Service Management
5 4 (6.56%) Capacity Management
5 4 (6.56%) Time Management
6 3 (4.92%) Incident Management
6 3 (4.92%) Release Management
6 3 (4.92%) Change Management
7 2 (3.28%) Business Continuity
7 2 (3.28%) Software Deployment
8 1 (1.64%) Asset Management
8 1 (1.64%) Process Management
8 1 (1.64%) CRM
8 1 (1.64%) Business Intelligence
Programming Languages
1 1 (1.64%) SQL
1 1 (1.64%) VB.NET
Qualifications
1 26 (42.62%) Security Cleared
2 19 (31.15%) DV Cleared
3 15 (24.59%) Microsoft Certification
4 14 (22.95%) MCSE
5 13 (21.31%) MCP
6 12 (19.67%) SC Cleared
7 6 (9.84%) ITIL Foundation Certificate
8 3 (4.92%) CCNA
8 3 (4.92%) Cisco Certification
9 2 (3.28%) MCITP
9 2 (3.28%) Degree
10 1 (1.64%) MCSA
Quality Assurance & Compliance
1 23 (37.70%) SLA
2 6 (9.84%) PCI DSS
System Software
1 39 (63.93%) Active Directory
2 12 (19.67%) vSphere
3 7 (11.48%) VMware Infrastructure
4 3 (4.92%) Hyper-V
Systems Management
1 2 (3.28%) SCCM
Vendors
1 33 (54.10%) Microsoft
2 17 (27.87%) HP
3 16 (26.23%) Cisco
3 16 (26.23%) VMware
4 13 (21.31%) Red Hat
4 13 (21.31%) Symantec
5 11 (18.03%) NetApp
6 7 (11.48%) IBM
7 6 (9.84%) CA
8 3 (4.92%) Dell
8 3 (4.92%) Fujitsu
8 3 (4.92%) LANDesk
9 1 (1.64%) SonicWALL
9 1 (1.64%) Apple
9 1 (1.64%) Sun
Berkshire
iKonnect
Salary: £45000 - £50000 per annum + Package
Posted: 3 days ago
Slough
CPS Group
Salary: £40k - 50k per year + Excellence Benefits Package
Posted: 17 days ago