The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 188 198 182
Rank change year-on-year
+10 -16
Permanent jobs requiring a 2nd Line Support Engineer 36 25 40
As % of all permanent IT jobs located in Berkshire 0.67% 0.47% 0.79%
As % of the Job Titles category 0.71% 0.50% 0.84%
Number of salaries quoted 19 19 24
Average salary £37,500 £22,000 £40,000
Average salary % change year-on-year
+70.45% -45.00%
UK excluding London average salary £26,000 £24,000 £26,250
% change year-on-year
+8.33% -8.57%
2nd Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5037 5028 4768
As % of all permanent IT jobs located in Berkshire 93.71% 93.75% 93.77%
Number of salaries quoted 3798 3704 3855
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £29,000
10% offered a salary of more than £67,500 £60,000 £66,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Berkshire

2nd Line Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Berkshire region.

2nd Line Support Engineer Salary Trend in Berkshire

2nd Line Support Engineer
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the Berkshire region over the 3 months to 5 March 2015.

2nd Line Support Engineer Salary Histogram in Berkshire

2nd Line Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Berkshire region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell 0 13 £24,500 - 1
Slough +14 10 £40,000 +50.94%
Reading -12 7 £23,750 +7.95% 1
Newbury -1 1 £40,000 +53.84%
2nd Line Support Engineer
South East

2nd Line Support Engineer
Top 30 Related IT Skills in Berkshire

For the 6 months to 5 March 2015, IT jobs across the Berkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 103 (93.64%) Windows
2 72 (65.45%) Security Cleared
3 64 (58.18%) Active Directory
4 63 (57.27%) DV Cleared
5 59 (53.64%) Microsoft
6 55 (50.00%) Release Management
7 47 (42.73%) HP
8 44 (40.00%) Fujitsu
9 43 (39.09%) SC Cleared
10 39 (35.45%) Windows Server 2003
11 38 (34.55%) MS Exchange
12 35 (31.82%) Windows XP
13 34 (30.91%) OpenView Configuration Management
13 34 (30.91%) McAfee
13 34 (30.91%) Software Deployment
14 33 (30.00%) Sophos
14 33 (30.00%) Systems Management Server (SMS)
14 33 (30.00%) MS Excel
15 30 (27.27%) Exchange Server 2003
15 30 (27.27%) Software Distribution
16 28 (25.45%) Exchange Server 2010
16 28 (25.45%) Windows 2000 Server
17 27 (24.55%) SCCM
17 27 (24.55%) Clustering
17 27 (24.55%) High Availability
18 26 (23.64%) Telecoms
19 25 (22.73%) Retail
19 25 (22.73%) SLA
20 23 (20.91%) Blackberry
20 23 (20.91%) Blackberry Enterprise Server

2nd Line Support Engineer
Top Related IT Skills in Berkshire by Category

For the 6 months to 5 March 2015, IT jobs across the Berkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (34.55%) MS Exchange
2 30 (27.27%) Exchange Server 2003
3 28 (25.45%) Exchange Server 2010
4 23 (20.91%) Blackberry Enterprise Server
4 23 (20.91%) Live Communications Server
5 5 (4.55%) Exchange Server 2007
6 3 (2.73%) Lotus Domino
6 3 (2.73%) Exchange Server 2013
7 1 (0.91%) SharePoint
Applications
1 33 (30.00%) MS Excel
2 11 (10.00%) MS Office
3 9 (8.18%) MS Visio
Business Applications
1 1 (0.91%) Nortel Periphonics
Cloud Services
1 4 (3.64%) Office 365
2 1 (0.91%) SaaS
Communications & Networking
1 20 (18.18%) Firewall
2 13 (11.82%) SAN
2 13 (11.82%) Cisco ASA
3 12 (10.91%) Ethernet
4 11 (10.00%) TCP/IP
4 11 (10.00%) Cisco Nexus
5 10 (9.09%) FCoE
5 10 (9.09%) Fibre Channel
6 7 (6.36%) LAN
7 6 (5.45%) WAN
8 3 (2.73%) DNS
8 3 (2.73%) Internet
9 2 (1.82%) VLAN
9 2 (1.82%) xDSL
9 2 (1.82%) DSL
9 2 (1.82%) VoIP
9 2 (1.82%) DHCP
9 2 (1.82%) PBX
9 2 (1.82%) ISDN
10 1 (0.91%) SMS
Database & Business Intelligence
1 2 (1.82%) SQL Server
2 1 (0.91%) MS Access
Development Applications
1 2 (1.82%) Team Foundation Server
General
1 26 (23.64%) Telecoms
2 25 (22.73%) Retail
3 23 (20.91%) Finance
4 1 (0.91%) German Language
4 1 (0.91%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.91%) HTML
Miscellaneous
1 27 (24.55%) Clustering
2 23 (20.91%) Blackberry
3 22 (20.00%) Replication
4 10 (9.09%) FlexPod
4 10 (9.09%) e-Health
5 3 (2.73%) Enterprise Software
6 2 (1.82%) Client/Server
7 1 (0.91%) Data Protection Act
7 1 (0.91%) Analytical Skills
7 1 (0.91%) Performance Metrics
Operating Systems
1 103 (93.64%) Windows
2 39 (35.45%) Windows Server 2003
3 35 (31.82%) Windows XP
4 28 (25.45%) Windows 2000 Server
5 20 (18.18%) Windows 7
6 16 (14.55%) Linux
7 8 (7.27%) Windows 8
8 7 (6.36%) Windows Server 2008
9 4 (3.64%) Windows Server 2012
10 3 (2.73%) Windows Vista
10 3 (2.73%) Apple iOS
11 2 (1.82%) Mac OS
12 1 (0.91%) UNIX
12 1 (0.91%) AIX
12 1 (0.91%) HPUX
12 1 (0.91%) Solaris
12 1 (0.91%) IRIX
Processes & Methodologies
1 55 (50.00%) Release Management
2 34 (30.91%) Software Deployment
3 30 (27.27%) Software Distribution
4 27 (24.55%) High Availability
5 23 (20.91%) ITIL
6 11 (10.00%) Problem Management
6 11 (10.00%) Risk Analysis
6 11 (10.00%) Root Cause Analysis
6 11 (10.00%) Mentoring
6 11 (10.00%) Coaching
7 9 (8.18%) Configuration Management
8 3 (2.73%) Incident Management
9 2 (1.82%) Asset Management
9 2 (1.82%) Change Management
10 1 (0.91%) ERP
10 1 (0.91%) Business Intelligence
10 1 (0.91%) Network Management
10 1 (0.91%) Data Protection
10 1 (0.91%) Time Management
10 1 (0.91%) Service Management
Programming Languages
1 2 (1.82%) SQL
2 1 (0.91%) VB
2 1 (0.91%) C
Qualifications
1 72 (65.45%) Security Cleared
2 63 (57.27%) DV Cleared
3 43 (39.09%) SC Cleared
4 14 (12.73%) Microsoft Certification
5 10 (9.09%) ITIL Foundation Certificate
5 10 (9.09%) MCSE
6 9 (8.18%) MCP
7 4 (3.64%) MCSA
8 3 (2.73%) CCNA
8 3 (2.73%) Cisco Certification
8 3 (2.73%) Degree
8 3 (2.73%) MCITP
9 2 (1.82%) VCP4
10 1 (0.91%) MCTS
Quality Assurance & Compliance
1 25 (22.73%) SLA
2 10 (9.09%) PCI DSS
System Software
1 64 (58.18%) Active Directory
2 11 (10.00%) vSphere
3 5 (4.55%) VMware Infrastructure
4 4 (3.64%) Hyper-V
5 1 (0.91%) VMware ESXi
5 1 (0.91%) XenApp
5 1 (0.91%) VMware Server
Systems Management
1 34 (30.91%) OpenView Configuration Management
2 33 (30.00%) Systems Management Server (SMS)
3 27 (24.55%) SCCM
4 22 (20.00%) SCOM
5 1 (0.91%) Cisco IPCC
Vendors
1 59 (53.64%) Microsoft
2 47 (42.73%) HP
3 44 (40.00%) Fujitsu
4 34 (30.91%) McAfee
5 33 (30.00%) Sophos
6 20 (18.18%) Cisco
7 16 (14.55%) VMware
8 13 (11.82%) IBM
9 10 (9.09%) CA
10 9 (8.18%) NetApp
10 9 (8.18%) Symantec
11 6 (5.45%) Dell
12 3 (2.73%) Novell
12 3 (2.73%) Apple
12 3 (2.73%) SonicWALL
13 2 (1.82%) Sun
14 1 (0.91%) Nortel
14 1 (0.91%) Citrix
14 1 (0.91%) Juniper
14 1 (0.91%) Genesys
Berkshire
Experis Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: 45 minutes ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18500 - £23000 per annum + £1,200 DV Clearance allowance
Posted: 2 days ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 3 days ago