The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 191 196 188
Rank change year-on-year
+5 -8
Permanent jobs requiring a 2nd Line Support Engineer 35 24 46
As % of all permanent IT jobs located in Berkshire 0.62% 0.41% 0.87%
As % of the Job Titles category 0.67% 0.44% 0.92%
Number of salaries quoted 19 19 27
Average salary £27,500 £24,500 £40,000
Average salary % change year-on-year
+12.24% -38.75%
UK excluding London average salary £26,000 £24,000 £26,500
% change year-on-year
+8.33% -9.43%
2nd Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5238 5433 4992
As % of all permanent IT jobs located in Berkshire 93.42% 93.56% 93.99%
Number of salaries quoted 3907 3993 3994
Average salary £50,000 £45,000 £45,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £27,500 £27,500 £28,000
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Berkshire

2nd Line Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Berkshire region.

2nd Line Support Engineer Salary Trend in Berkshire

2nd Line Support Engineer
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the Berkshire region over the 3 months to 1 April 2015.

2nd Line Support Engineer Salary Histogram in Berkshire

2nd Line Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Berkshire region over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -8 11 £25,000 +13.63% 3
Bracknell +11 10 £27,500 -16.66% 1
Slough +10 8 £41,250 +55.66%
2nd Line Support Engineer
South East

2nd Line Support Engineer
Top 30 Related IT Skills in Berkshire

For the 6 months to 1 April 2015, IT jobs across the Berkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 89 (97.80%) Windows
2 61 (67.03%) Security Cleared
3 58 (63.74%) Active Directory
4 52 (57.14%) DV Cleared
5 50 (54.95%) Microsoft
6 42 (46.15%) Release Management
7 37 (40.66%) HP
8 34 (37.36%) MS Exchange
8 34 (37.36%) Fujitsu
9 32 (35.16%) Windows Server 2003
10 31 (34.07%) Windows XP
10 31 (34.07%) SC Cleared
11 27 (29.67%) MS Excel
11 27 (29.67%) Exchange Server 2003
12 26 (28.57%) Software Deployment
13 24 (26.37%) Systems Management Server (SMS)
13 24 (26.37%) OpenView Configuration Management
13 24 (26.37%) McAfee
13 24 (26.37%) Sophos
13 24 (26.37%) Blackberry
13 24 (26.37%) Software Delivery
14 23 (25.27%) ITIL
14 23 (25.27%) Clustering
14 23 (25.27%) High Availability
15 22 (24.18%) SLA
15 22 (24.18%) Exchange Server 2010
16 21 (23.08%) Blackberry Enterprise Server
16 21 (23.08%) Live Communications Server
16 21 (23.08%) SCCM
16 21 (23.08%) Software Distribution

2nd Line Support Engineer
Top Related IT Skills in Berkshire by Category

For the 6 months to 1 April 2015, IT jobs across the Berkshire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (37.36%) MS Exchange
2 27 (29.67%) Exchange Server 2003
3 22 (24.18%) Exchange Server 2010
4 21 (23.08%) Blackberry Enterprise Server
4 21 (23.08%) Live Communications Server
5 6 (6.59%) Exchange Server 2007
6 3 (3.30%) Lotus Domino
6 3 (3.30%) Exchange Server 2013
7 1 (1.10%) SharePoint
7 1 (1.10%) IIS
7 1 (1.10%) SharePoint Server
Applications
1 27 (29.67%) MS Excel
2 9 (9.89%) MS Visio
3 8 (8.79%) MS Office
Business Applications
1 1 (1.10%) Nortel Periphonics
Cloud Services
1 4 (4.40%) Office 365
Communications & Networking
1 19 (20.88%) Firewall
2 12 (13.19%) Cisco ASA
2 12 (13.19%) SAN
3 11 (12.09%) Cisco Nexus
4 10 (10.99%) FCoE
4 10 (10.99%) Fibre Channel
4 10 (10.99%) Ethernet
5 8 (8.79%) TCP/IP
6 6 (6.59%) LAN
7 5 (5.49%) WAN
8 4 (4.40%) DNS
9 3 (3.30%) Internet
10 2 (2.20%) DHCP
10 2 (2.20%) PBX
11 1 (1.10%) Intranet
11 1 (1.10%) Frame Relay
11 1 (1.10%) IP Telephony
11 1 (1.10%) Cisco ICM
Database & Business Intelligence
1 2 (2.20%) SQL Server
2 1 (1.10%) MS Access
Development Applications
1 2 (2.20%) Team Foundation Server
General
1 19 (20.88%) Finance
1 19 (20.88%) Retail
2 18 (19.78%) Telecoms
3 1 (1.10%) German Language
3 1 (1.10%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.10%) HTML
Miscellaneous
1 24 (26.37%) Blackberry
2 23 (25.27%) Clustering
3 18 (19.78%) Replication
4 10 (10.99%) e-Health
4 10 (10.99%) FlexPod
4 10 (10.99%) Enterprise Cloud
5 3 (3.30%) Enterprise Software
6 1 (1.10%) Performance Metrics
6 1 (1.10%) Data Protection Act
Operating Systems
1 89 (97.80%) Windows
2 32 (35.16%) Windows Server 2003
3 31 (34.07%) Windows XP
4 20 (21.98%) Windows 7
5 19 (20.88%) Windows 2000 Server
6 15 (16.48%) Linux
7 8 (8.79%) Windows Server 2008
8 7 (7.69%) Windows 8
9 6 (6.59%) Apple iOS
10 3 (3.30%) Windows Vista
10 3 (3.30%) Android
10 3 (3.30%) Windows Server 2012
11 2 (2.20%) Windows Mobile
12 1 (1.10%) Mac OS
12 1 (1.10%) UNIX
12 1 (1.10%) IRIX
12 1 (1.10%) AIX
12 1 (1.10%) HPUX
12 1 (1.10%) Solaris
Processes & Methodologies
1 42 (46.15%) Release Management
2 26 (28.57%) Software Deployment
3 24 (26.37%) Software Delivery
4 23 (25.27%) High Availability
4 23 (25.27%) ITIL
5 21 (23.08%) Software Distribution
6 11 (12.09%) Mentoring
6 11 (12.09%) Coaching
6 11 (12.09%) Root Cause Analysis
6 11 (12.09%) Problem Management
6 11 (12.09%) Risk Analysis
7 9 (9.89%) Configuration Management
8 4 (4.40%) Service Management
9 3 (3.30%) Time Management
9 3 (3.30%) Incident Management
10 2 (2.20%) Business Continuity
10 2 (2.20%) Asset Management
11 1 (1.10%) Change Management
11 1 (1.10%) Business Intelligence
11 1 (1.10%) Data Protection
Programming Languages
1 1 (1.10%) C
1 1 (1.10%) SQL
1 1 (1.10%) VB
Qualifications
1 61 (67.03%) Security Cleared
2 52 (57.14%) DV Cleared
3 31 (34.07%) SC Cleared
4 13 (14.29%) Microsoft Certification
5 10 (10.99%) ITIL Foundation Certificate
6 9 (9.89%) MCP
6 9 (9.89%) MCSE
7 3 (3.30%) MCSA
7 3 (3.30%) CCNA
7 3 (3.30%) Cisco Certification
7 3 (3.30%) MCITP
7 3 (3.30%) Degree
8 1 (1.10%) MCTS
Quality Assurance & Compliance
1 22 (24.18%) SLA
2 10 (10.99%) PCI DSS
System Software
1 58 (63.74%) Active Directory
2 11 (12.09%) vSphere
3 5 (5.49%) VMware Infrastructure
4 4 (4.40%) Hyper-V
5 1 (1.10%) XenApp
5 1 (1.10%) VMware ESXi
Systems Management
1 24 (26.37%) Systems Management Server (SMS)
1 24 (26.37%) OpenView Configuration Management
2 21 (23.08%) SCCM
3 16 (17.58%) SCOM
4 1 (1.10%) Cisco IPCC
Vendors
1 50 (54.95%) Microsoft
2 37 (40.66%) HP
3 34 (37.36%) Fujitsu
4 24 (26.37%) McAfee
4 24 (26.37%) Sophos
5 14 (15.38%) VMware
5 14 (15.38%) Cisco
6 13 (14.29%) IBM
7 10 (10.99%) CA
8 9 (9.89%) NetApp
8 9 (9.89%) Symantec
9 6 (6.59%) Dell
10 3 (3.30%) Novell
10 3 (3.30%) Apple
10 3 (3.30%) LANDesk
10 3 (3.30%) SonicWALL
11 2 (2.20%) Sun
12 1 (1.10%) Nortel
12 1 (1.10%) Citrix
12 1 (1.10%) Genesys
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £22979 - £24179 per annum
Posted: 20 hours ago
Berkshire
Lorien Resourcing
Salary: Benefits Package
Posted: Yesterday
Reading, Berkshire
LA International
Salary: £1 per annum + Benefits
Posted: 6 days ago