The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 139 133 128
Rank change year-on-year
-6 -5
Permanent jobs requiring a Technical Support Analyst 2 4 5
As % of all permanent IT jobs located in Reading 0.080% 0.17% 0.25%
As % of the Job Titles category 0.087% 0.19% 0.27%
Number of salaries quoted 1 3 4
Average salary £32,500 £60,000 £34,250
Average salary % change year-on-year
-45.83% +75.18%
UK excluding London average salary £25,000 £30,250 £26,500
% change year-on-year
-17.35% +14.15%
Technical Support Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2295 2135 1866
As % of all permanent IT jobs located in Reading 91.25% 93.15% 94.15%
Number of salaries quoted 1594 1694 1561
Average salary £46,000 £45,000 £40,000
Average salary % change year-on-year
+2.22% +12.50%
90% offered a salary of more than £27,000 £27,500 £26,000
10% offered a salary of more than £72,500 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Reading

Technical Support Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Reading region.

Technical Support Analyst Salary Trend in Reading

Technical Support Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 19 September 2014, IT jobs across the Reading region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 3 (60.00%) SQL
1 3 (60.00%) Oracle
1 3 (60.00%) Windows
2 2 (40.00%) SQL Server
2 2 (40.00%) Citrix
2 2 (40.00%) Finance
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) Service Management
3 1 (20.00%) Wireless
3 1 (20.00%) Telecoms
3 1 (20.00%) Juniper
3 1 (20.00%) Apple
3 1 (20.00%) Terminal Services
3 1 (20.00%) Windows Server 2003
3 1 (20.00%) Blackberry
3 1 (20.00%) .NET
3 1 (20.00%) J2EE
3 1 (20.00%) HTML
3 1 (20.00%) PHP
3 1 (20.00%) Crystal Reports
3 1 (20.00%) Business Objects
3 1 (20.00%) WebLogic
3 1 (20.00%) MS Office
3 1 (20.00%) JSP
3 1 (20.00%) SOAP
3 1 (20.00%) Web Services
3 1 (20.00%) XML
3 1 (20.00%) ITIL
3 1 (20.00%) UNIX
3 1 (20.00%) Linux

Technical Support Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 19 September 2014, IT jobs across the Reading region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) WebLogic
1 1 (20.00%) Tomcat
Applications
1 1 (20.00%) MS Office
1 1 (20.00%) MS Excel
Communications & Networking
1 1 (20.00%) TCP/IP
1 1 (20.00%) Wireless
Database & Business Intelligence
1 2 (40.00%) SQL Server
2 1 (20.00%) Crystal Reports
Development Applications
1 1 (20.00%) Oracle Forms
1 1 (20.00%) Subversion
1 1 (20.00%) Maven
1 1 (20.00%) Jenkins
General
1 2 (40.00%) Finance
2 1 (20.00%) Banking
2 1 (20.00%) Dutch Language
2 1 (20.00%) German Language
2 1 (20.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (20.00%) HTML
1 1 (20.00%) .NET
1 1 (20.00%) J2EE
1 1 (20.00%) JSP
1 1 (20.00%) SOAP
1 1 (20.00%) Web Services
1 1 (20.00%) XML
Miscellaneous
1 1 (20.00%) Blackberry
1 1 (20.00%) Mathematics
1 1 (20.00%) Mobile App
1 1 (20.00%) Analytical Skills
Operating Systems
1 3 (60.00%) Windows
2 1 (20.00%) Linux
2 1 (20.00%) Windows 2000
2 1 (20.00%) Windows XP
2 1 (20.00%) Windows Server 2003
2 1 (20.00%) Windows 7
2 1 (20.00%) UNIX
Processes & Methodologies
1 1 (20.00%) ITIL
1 1 (20.00%) CRM
1 1 (20.00%) Service Management
1 1 (20.00%) Stakeholder Management
1 1 (20.00%) Speech Recognition
1 1 (20.00%) WFM
1 1 (20.00%) Time Management
Programming Languages
1 3 (60.00%) SQL
2 1 (20.00%) PowerShell
2 1 (20.00%) PHP
Qualifications
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
System Software
1 1 (20.00%) Active Directory
1 1 (20.00%) Terminal Services
Vendors
1 3 (60.00%) Oracle
2 2 (40.00%) Citrix
3 1 (20.00%) Juniper
3 1 (20.00%) Apple
3 1 (20.00%) Aruba
3 1 (20.00%) Business Objects
3 1 (20.00%) Cisco
3 1 (20.00%) Microsoft