The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Reading region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Technical Support Analyst
Rank 132 116 112
Rank change year-on-year
-16 -4
Permanent jobs requiring a Technical Support Analyst 1 16 9
As % of all permanent IT jobs located in Reading 0.046% 0.707% 0.477%
As % of the Job Titles category 0.048% 0.744% 0.509%
Number of salaries quoted 1 16 9
Average salary £47,500 £27,250 £37,500
Average salary % change year-on-year
+74.31% -27.33%
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
All Job Titles
Reading
Permanent IT job ads with a match in the
Job Titles category
2062 2151 1768
As % of all permanent IT jobs located in Reading 95.07% 95.01% 93.79%
Number of salaries quoted 1675 1848 1424
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £26,000 £25,000
10% offered a salary of more than £65,000 £65,000 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support Analyst
Berkshire

Technical Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst across the Reading region as a proportion of the total demand within the Job Titles category.

Reading Technical Support Analyst Jobs Demand Trend

Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Reading region.

Reading Technical Support Analyst Salary Trend

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Reading region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 14 (100.00%) Windows
2 12 (85.71%) Active Directory
3 11 (78.57%) MS Exchange
4 8 (57.14%) TCP/IP
5 7 (50.00%) DNS
5 7 (50.00%) SMTP
5 7 (50.00%) DHCP
5 7 (50.00%) UNIX
5 7 (50.00%) Solaris
5 7 (50.00%) Linux
5 7 (50.00%) Lotus Domino
5 7 (50.00%) LDAP
5 7 (50.00%) SQL
5 7 (50.00%) Oracle
5 7 (50.00%) Cisco Certification
5 7 (50.00%) Novell
5 7 (50.00%) Lotus
5 7 (50.00%) CCNA
5 7 (50.00%) Firewall
5 7 (50.00%) OpenLDAP
5 7 (50.00%) Sendmail
5 7 (50.00%) Degree
5 7 (50.00%) Computer Science
5 7 (50.00%) French Language
5 7 (50.00%) German Language
6 6 (42.86%) Websense
7 5 (35.71%) Windows Server 2008
7 5 (35.71%) Windows Server 2003
8 4 (28.57%) Symantec
8 4 (28.57%) Blackberry

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Reading region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (28.57%) Software Packaging
Application Platforms
1 11 (78.57%) MS Exchange
2 7 (50.00%) Lotus Domino
3 4 (28.57%) Exchange Server 2003
3 4 (28.57%) Exchange Server 2010
3 4 (28.57%) Exchange Server 2007
Applications
1 2 (14.29%) MS Excel
2 1 (7.143%) MS Office
Communications & Networking
1 8 (57.14%) TCP/IP
2 7 (50.00%) DNS
2 7 (50.00%) SMTP
2 7 (50.00%) DHCP
2 7 (50.00%) LDAP
2 7 (50.00%) Firewall
2 7 (50.00%) OpenLDAP
3 1 (7.143%) LAN
3 1 (7.143%) WAN
Database & Business Intelligence
1 4 (28.57%) SQL Server
General
1 7 (50.00%) French Language
1 7 (50.00%) German Language
Miscellaneous
1 7 (50.00%) Computer Science
2 4 (28.57%) Blackberry
Operating Systems
1 14 (100.00%) Windows
2 7 (50.00%) UNIX
2 7 (50.00%) Solaris
2 7 (50.00%) Linux
3 5 (35.71%) Windows Server 2008
3 5 (35.71%) Windows Server 2003
4 4 (28.57%) Windows XP
Programming Languages
1 7 (50.00%) SQL
Qualifications
1 7 (50.00%) Cisco Certification
1 7 (50.00%) CCNA
1 7 (50.00%) Degree
System Software
1 12 (85.71%) Active Directory
2 7 (50.00%) Sendmail
Systems Management
1 4 (28.57%) Backup Exec
1 4 (28.57%) SCCM
1 4 (28.57%) SCOM
Vendors
1 7 (50.00%) Oracle
1 7 (50.00%) Novell
1 7 (50.00%) Lotus
2 6 (42.86%) Websense
3 4 (28.57%) Symantec
3 4 (28.57%) VMware
4 2 (14.29%) Microsoft
5 1 (7.143%) Cisco
Reading, Berkshire
Experience: * 5+ years experience as a systems engineer in a networked Windows NT/2000/2003/2008 environment... * 8+ years Directory service solutions using Active Directory with Windows 2000,...
Austin Fraser
Salary: £45000.00 - £50000.00 per annum
Posted: 22 May 2013