The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 220 211 216
Rank change year-on-year
-9 +5
Permanent jobs requiring a Technical Support Analyst 4 8 9
As % of all permanent IT jobs located in Berkshire 0.067% 0.14% 0.16%
As % of the Job Titles category 0.073% 0.16% 0.17%
Number of salaries quoted 4 7 7
Average salary £32,750 £35,000 £38,500
Average salary % change year-on-year
-6.42% -9.09%
90% offered a salary of more than £29,350 £24,700 £25,100
10% offered a salary of more than £34,400 £60,000 £47,500
UK excluding London average salary £27,500 £30,500 £27,875
% change year-on-year
-9.83% +9.41%
Technical Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5479 5157 5251
As % of all permanent IT jobs located in Berkshire 92.29% 92.94% 94.02%
Number of salaries quoted 3815 4031 4375
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,250 £25,913 £27,000
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Berkshire

Technical Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Berkshire region.

Technical Support Analyst Salary Trend in Berkshire

Technical Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Berkshire region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newbury +2 1 £35,000 - 1
Reading -10 1 £32,500 -39.53% 1
Technical Support Analyst
South East

Technical Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 1 September 2014, IT jobs across the Berkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 15 (71.43%) SQL
2 12 (57.14%) Windows
2 12 (57.14%) MS Excel
2 12 (57.14%) Microsoft
3 9 (42.86%) Active Directory
4 8 (38.10%) Crystal Reports
4 8 (38.10%) MS Office
5 7 (33.33%) CRM
6 6 (28.57%) MS Exchange
6 6 (28.57%) DHCP
6 6 (28.57%) DNS
6 6 (28.57%) SAP
6 6 (28.57%) SQL Server Reporting Services
6 6 (28.57%) MS PowerPoint
6 6 (28.57%) Electronics
7 5 (23.81%) Service Management
7 5 (23.81%) Oracle
7 5 (23.81%) TCP/IP
8 4 (19.05%) SQL Server
8 4 (19.05%) ITIL
8 4 (19.05%) SaaS
9 3 (14.29%) XML
9 3 (14.29%) HTML
9 3 (14.29%) Degree
10 2 (9.52%) Speech Recognition
10 2 (9.52%) Wireless
10 2 (9.52%) Perforce
10 2 (9.52%) .NET
10 2 (9.52%) Cisco
10 2 (9.52%) Citrix

Technical Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 1 September 2014, IT jobs across the Berkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (28.57%) MS Exchange
2 2 (9.52%) Tomcat
3 1 (4.76%) WebLogic
Applications
1 12 (57.14%) MS Excel
2 8 (38.10%) MS Office
3 6 (28.57%) MS PowerPoint
Cloud Services
1 4 (19.05%) SaaS
Communications & Networking
1 6 (28.57%) DHCP
1 6 (28.57%) DNS
2 5 (23.81%) TCP/IP
3 2 (9.52%) Wireless
4 1 (4.76%) Firewall
Database & Business Intelligence
1 8 (38.10%) Crystal Reports
2 6 (28.57%) SQL Server Reporting Services
3 4 (19.05%) SQL Server
4 1 (4.76%) Relational Database
Development Applications
1 1 (4.76%) Oracle Forms
1 1 (4.76%) Subversion
1 1 (4.76%) Maven
1 1 (4.76%) Jenkins
General
1 6 (28.57%) Electronics
2 1 (4.76%) Telecoms
2 1 (4.76%) Finance
2 1 (4.76%) Banking
2 1 (4.76%) Dutch Language
2 1 (4.76%) German Language
Libraries, Frameworks & Software Standards
1 3 (14.29%) HTML
1 3 (14.29%) XML
2 2 (9.52%) .NET
3 1 (4.76%) J2EE
3 1 (4.76%) JSP
3 1 (4.76%) SOAP
3 1 (4.76%) Web Services
3 1 (4.76%) XSLT
Miscellaneous
1 1 (4.76%) Mathematics
1 1 (4.76%) Computer Science
1 1 (4.76%) Mobile App
Operating Systems
1 12 (57.14%) Windows
2 2 (9.52%) Linux
2 2 (9.52%) Windows 2000
2 2 (9.52%) Windows XP
2 2 (9.52%) Windows Server 2003
2 2 (9.52%) UNIX
Processes & Methodologies
1 7 (33.33%) CRM
2 5 (23.81%) Service Management
3 4 (19.05%) ITIL
4 2 (9.52%) Speech Recognition
5 1 (4.76%) Software Engineering
5 1 (4.76%) WFM
5 1 (4.76%) Time Management
5 1 (4.76%) Root Cause Analysis
5 1 (4.76%) Service Delivery
Programming Languages
1 15 (71.43%) SQL
2 1 (4.76%) PowerShell
2 1 (4.76%) JavaScript
2 1 (4.76%) PHP
Qualifications
1 3 (14.29%) Degree
2 2 (9.52%) SC Cleared
2 2 (9.52%) Security Cleared
3 1 (4.76%) DV Cleared
System Software
1 9 (42.86%) Active Directory
2 2 (9.52%) Terminal Services
Vendors
1 12 (57.14%) Microsoft
2 6 (28.57%) SAP
3 5 (23.81%) Oracle
4 2 (9.52%) Cisco
4 2 (9.52%) Citrix
4 2 (9.52%) Juniper
4 2 (9.52%) Perforce
4 2 (9.52%) Aruba
5 1 (4.76%) Business Objects
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