The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 202 218 219
Rank change year-on-year
+16 +1
Permanent jobs requiring a Technical Support Analyst 13 12 7
As % of all permanent IT jobs located in Berkshire 0.27% 0.22% 0.12%
As % of the Job Titles category 0.28% 0.23% 0.13%
Number of salaries quoted 13 9 6
Average salary £26,000 £40,000 £38,750
Average salary % change year-on-year
-35.00% +3.22%
90% offered a salary of more than £22,700 £38,500 £31,250
10% offered a salary of more than £32,500 £42,000 £47,500
UK excluding London average salary £27,500 £26,000 £26,000
% change year-on-year
+5.76% -
Technical Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4637 5246 5424
As % of all permanent IT jobs located in Berkshire 95.49% 95.24% 94.97%
Number of salaries quoted 3802 3859 3903
Average salary £50,000 £48,000 £45,000
Average salary % change year-on-year
+4.16% +6.66%
90% offered a salary of more than £28,800 £25,876 £27,500
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Berkshire

Technical Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Berkshire region.

Technical Support Analyst Salary Trend in Berkshire

Technical Support Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Berkshire region over the 3 months to 28 April 2016.

Technical Support Analyst Salary Histogram in Berkshire

Technical Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Berkshire region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +9 7 £26,000 -35.00%
Slough - 6 £25,500 -
Technical Support Analyst
South East

Technical Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 28 April 2016, IT jobs across the Berkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 16 (32.65%) Service Delivery
2 13 (26.53%) Analytical Skills
3 12 (24.49%) SLA
3 12 (24.49%) SQL
3 12 (24.49%) Windows
4 11 (22.45%) Microsoft
5 10 (20.41%) Active Directory
5 10 (20.41%) Firewall
5 10 (20.41%) C#
5 10 (20.41%) .NET
5 10 (20.41%) Oracle
5 10 (20.41%) Degree
6 8 (16.33%) WebSphere
6 8 (16.33%) IIS
6 8 (16.33%) HTML
6 8 (16.33%) VB
6 8 (16.33%) XML
6 8 (16.33%) Tomcat
6 8 (16.33%) TCP/IP
7 7 (14.29%) Apache
7 7 (14.29%) WebLogic
7 7 (14.29%) SQL Server
7 7 (14.29%) German Language
8 6 (12.24%) Information Security
8 6 (12.24%) ITIL
8 6 (12.24%) MS Excel
9 5 (10.20%) Windows Server
9 5 (10.20%) Unix
9 5 (10.20%) Web Services
9 5 (10.20%) ASP.NET

Technical Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 28 April 2016, IT jobs across the Berkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (16.33%) IIS
1 8 (16.33%) Tomcat
1 8 (16.33%) WebSphere
2 7 (14.29%) Apache
2 7 (14.29%) WebLogic
3 1 (2.04%) BizTalk Server
3 1 (2.04%) JBoss
3 1 (2.04%) MS Exchange
3 1 (2.04%) Oracle HTTP Server
Applications
1 6 (12.24%) MS Excel
2 5 (10.20%) MS Office
3 1 (2.04%) MS PowerPoint
Cloud Services
1 1 (2.04%) Amazon AWS
1 1 (2.04%) SaaS
Communications & Networking
1 10 (20.41%) Firewall
2 8 (16.33%) TCP/IP
3 2 (4.08%) DNS
3 2 (4.08%) NAS
4 1 (2.04%) DHCP
4 1 (2.04%) HTTP
4 1 (2.04%) LAN
4 1 (2.04%) LDAP
4 1 (2.04%) VPN
4 1 (2.04%) WAN
Database & Business Intelligence
1 7 (14.29%) SQL Server
2 5 (10.20%) SQL Server Reporting Services
3 4 (8.16%) SQL Server 2012
4 1 (2.04%) Crystal Reports
4 1 (2.04%) MS Access
4 1 (2.04%) MySQL
4 1 (2.04%) RDBMS
4 1 (2.04%) Relational Database
Development Applications
1 4 (8.16%) Visual Studio
General
1 7 (14.29%) German Language
2 4 (8.16%) Finance
2 4 (8.16%) Manufacturing
3 3 (6.12%) Retail
4 1 (2.04%) Advertising
4 1 (2.04%) Automotive
4 1 (2.04%) Electronics
4 1 (2.04%) Marketing
Libraries, Frameworks & Software Standards
1 10 (20.41%) .NET
2 8 (16.33%) HTML
2 8 (16.33%) XML
3 5 (10.20%) ASP.NET
3 5 (10.20%) Web Services
4 4 (8.16%) CSS
4 4 (8.16%) DHTML
4 4 (8.16%) SOAP
Miscellaneous
1 13 (26.53%) Analytical Skills
2 4 (8.16%) Computer Science
2 4 (8.16%) Fintech
2 4 (8.16%) W3C
3 1 (2.04%) Replication
Operating Systems
1 12 (24.49%) Windows
2 5 (10.20%) Unix
2 5 (10.20%) Windows Server
3 2 (4.08%) Linux
3 2 (4.08%) Windows 7
3 2 (4.08%) Windows Server 2008
4 1 (2.04%) Mac OS
4 1 (2.04%) Red Hat Enterprise Linux
Processes & Methodologies
1 16 (32.65%) Service Delivery
2 6 (12.24%) Information Security
2 6 (12.24%) ITIL
3 4 (8.16%) Asset Management
3 4 (8.16%) Problem Management
3 4 (8.16%) Risk Management
3 4 (8.16%) Structured Programming
4 3 (6.12%) ERP
4 3 (6.12%) Incident Management
4 3 (6.12%) Time Management
4 3 (6.12%) Web Development
5 1 (2.04%) Coaching
5 1 (2.04%) CRM
5 1 (2.04%) Digital Marketing
5 1 (2.04%) Mentoring
5 1 (2.04%) Software Engineering
5 1 (2.04%) Use Case
5 1 (2.04%) Web Accessibility
5 1 (2.04%) Web Operations
Programming Languages
1 12 (24.49%) SQL
2 10 (20.41%) C#
3 8 (16.33%) VB
4 5 (10.20%) VB.NET
5 4 (8.16%) VB6
6 1 (2.04%) C++
6 1 (2.04%) Perl
6 1 (2.04%) PowerShell
6 1 (2.04%) VBA
Qualifications
1 10 (20.41%) Degree
2 5 (10.20%) Security Cleared
3 4 (8.16%) SC Cleared
4 3 (6.12%) AAT
5 1 (2.04%) CCDA
5 1 (2.04%) CCNA
5 1 (2.04%) Cisco Certification
5 1 (2.04%) MCSA
5 1 (2.04%) MCSE
5 1 (2.04%) Microsoft Certification
Quality Assurance & Compliance
1 12 (24.49%) SLA
System Software
1 10 (20.41%) Active Directory
2 2 (4.08%) VMware Infrastructure
3 1 (2.04%) Hyper-V
3 1 (2.04%) Oracle RAC
3 1 (2.04%) VMware ESXi
Systems Management
1 1 (2.04%) OpenAM
1 1 (2.04%) Puppet
Vendors
1 11 (22.45%) Microsoft
2 10 (20.41%) Oracle
3 4 (8.16%) Citrix
3 4 (8.16%) VMware
4 2 (4.08%) CheckPoint
4 2 (4.08%) Veeam
5 1 (2.04%) Cisco
5 1 (2.04%) Red Hat
5 1 (2.04%) SAP
5 1 (2.04%) Sun