The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 208 235 214
Rank change year-on-year
+27 -21
Permanent jobs requiring a Technical Support Analyst 12 2 14
As % of all permanent IT jobs located in Berkshire 0.20% 0.033% 0.26%
As % of the Job Titles category 0.22% 0.036% 0.28%
Number of salaries quoted 7 2 10
Average salary £32,500 £23,500 £30,000
Average salary % change year-on-year
+38.29% -21.66%
UK excluding London average salary £27,500 £28,750 £27,500
% change year-on-year
-4.34% +4.54%
Technical Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5490 5570 5060
As % of all permanent IT jobs located in Berkshire 92.88% 93.21% 94.47%
Number of salaries quoted 3787 4253 4142
Average salary £45,000 £45,000 £44,000
Average salary % change year-on-year
- +2.27%
90% offered a salary of more than £26,000 £27,000 £27,500
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Berkshire

Technical Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Berkshire region.

Technical Support Analyst Salary Trend in Berkshire

Technical Support Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Berkshire region over the 3 months to 31 October 2014.

Technical Support Analyst Salary Histogram in Berkshire

Technical Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Berkshire region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading - 7 £41,250 - 2
Wokingham +2 2 £35,500 +51.06% 1
Bracknell -4 2 £25,000 +6.38%
Technical Support Analyst
South East

Technical Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 31 October 2014, IT jobs across the Berkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 18 (81.82%) Windows
2 14 (63.64%) Microsoft
3 13 (59.09%) Active Directory
3 13 (59.09%) MS Excel
4 9 (40.91%) SQL
4 9 (40.91%) MS Office
5 7 (31.82%) Windows XP
5 7 (31.82%) ITIL
5 7 (31.82%) TCP/IP
6 6 (27.27%) DNS
6 6 (27.27%) DHCP
6 6 (27.27%) Crystal Reports
7 5 (22.73%) Windows 2000
7 5 (22.73%) SQL Server Reporting Services
7 5 (22.73%) Security Cleared
8 4 (18.18%) Windows 7
8 4 (18.18%) MS PowerPoint
8 4 (18.18%) DV Cleared
8 4 (18.18%) Electronics
8 4 (18.18%) Finance
8 4 (18.18%) Citrix
8 4 (18.18%) Linux
8 4 (18.18%) MS Exchange
8 4 (18.18%) CRM
8 4 (18.18%) Oracle
8 4 (18.18%) SAP
9 3 (13.64%) SQL Server
9 3 (13.64%) .NET
9 3 (13.64%) UNIX
9 3 (13.64%) MCP

Technical Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 31 October 2014, IT jobs across the Berkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (18.18%) MS Exchange
2 1 (4.55%) WebLogic
2 1 (4.55%) SharePoint
Applications
1 13 (59.09%) MS Excel
2 9 (40.91%) MS Office
3 4 (18.18%) MS PowerPoint
Business Applications
1 1 (4.55%) Dynamics AX
Cloud Services
1 3 (13.64%) SaaS
Communications & Networking
1 7 (31.82%) TCP/IP
2 6 (27.27%) DNS
2 6 (27.27%) DHCP
3 1 (4.55%) VoIP
Database & Business Intelligence
1 6 (27.27%) Crystal Reports
2 5 (22.73%) SQL Server Reporting Services
3 3 (13.64%) SQL Server
4 1 (4.55%) SQL Server Analysis Services
Development Applications
1 1 (4.55%) Oracle Forms
1 1 (4.55%) Subversion
1 1 (4.55%) Maven
1 1 (4.55%) Jenkins
General
1 4 (18.18%) Electronics
1 4 (18.18%) Finance
2 1 (4.55%) Banking
2 1 (4.55%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (13.64%) .NET
2 2 (9.09%) HTML
3 1 (4.55%) J2EE
3 1 (4.55%) ASP.NET
3 1 (4.55%) JSP
3 1 (4.55%) XML
Miscellaneous
1 2 (9.09%) Blackberry
Operating Systems
1 18 (81.82%) Windows
2 7 (31.82%) Windows XP
3 5 (22.73%) Windows 2000
4 4 (18.18%) Linux
4 4 (18.18%) Windows 7
5 3 (13.64%) UNIX
6 2 (9.09%) Windows Server 2003
7 1 (4.55%) Mac OS X
Processes & Methodologies
1 7 (31.82%) ITIL
2 4 (18.18%) CRM
3 3 (13.64%) Service Management
4 2 (9.09%) Stakeholder Management
5 1 (4.55%) Root Cause Analysis
5 1 (4.55%) ERP
Programming Languages
1 9 (40.91%) SQL
2 1 (4.55%) Python
2 1 (4.55%) Ruby
2 1 (4.55%) X++
2 1 (4.55%) PowerShell
2 1 (4.55%) C
2 1 (4.55%) C++
2 1 (4.55%) Java
2 1 (4.55%) JavaScript
2 1 (4.55%) Perl
2 1 (4.55%) PHP
Qualifications
1 5 (22.73%) Security Cleared
2 4 (18.18%) DV Cleared
3 3 (13.64%) SC Cleared
3 3 (13.64%) MCP
3 3 (13.64%) MCSE
3 3 (13.64%) Microsoft Certification
4 1 (4.55%) Degree
System Software
1 13 (59.09%) Active Directory
2 2 (9.09%) Terminal Services
3 1 (4.55%) VMware Infrastructure
Systems Management
1 2 (9.09%) SCCM
Vendors
1 14 (63.64%) Microsoft
2 4 (18.18%) Citrix
2 4 (18.18%) Oracle
2 4 (18.18%) SAP
3 3 (13.64%) HP
4 2 (9.09%) Apple
5 1 (4.55%) VMware
5 1 (4.55%) Cisco
5 1 (4.55%) Business Objects
Wokingham, Berkshire
HumphrisHall Contract Services
Salary: Up to £25,000 per annum inclusive of benefits
Posted: 2 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £40000 - £55000 per annum + Benefits Package
Posted: 11 days ago
Maidenhead
Fixed Recruitment
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: 13 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + Private Healthcare & Pension
Posted: 16 days ago