The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Technical Support Analyst
Rank 216 199 184
Rank change year-on-year
-17 -15
Permanent jobs requiring a Technical Support Analyst 3 23 26
As % of all permanent IT jobs located in Berkshire 0.058% 0.373% 0.500%
As % of the Job Titles category 0.061% 0.395% 0.530%
Number of salaries quoted 3 17 24
Average salary £23,000 £27,500 £37,500
Average salary % change year-on-year
-16.36% -26.66%
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
All Job Titles
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4901 5818 4903
As % of all permanent IT jobs located in Berkshire 94.07% 94.43% 94.27%
Number of salaries quoted 3900 4958 4077
Average salary £42,500 £42,500 £42,000
Average salary % change year-on-year
- +1.19%
90% offered a salary of more than £26,000 £27,500 £26,000
10% offered a salary of more than £65,000 £62,500 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support Analyst
South East

Technical Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst across the Berkshire region as a proportion of the total demand within the Job Titles category.

Berkshire Technical Support Analyst Jobs Demand Trend

Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Berkshire region.

Berkshire Technical Support Analyst Salary Trend

Technical Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Berkshire region over the 3 months to 24 May 2013.

Berkshire Technical Support Analyst Salary Histogram

Technical Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Berkshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Hungerford - 2 £23,000 -
Reading -16 1 £47,500 +74.31%
Technical Support Analyst
South East

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Berkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 16 (88.89%) Windows
2 14 (77.78%) Active Directory
3 11 (61.11%) MS Exchange
4 9 (50.00%) DHCP
4 9 (50.00%) DNS
4 9 (50.00%) Degree
4 9 (50.00%) Computer Science
5 8 (44.44%) TCP/IP
6 7 (38.89%) UNIX
6 7 (38.89%) Solaris
6 7 (38.89%) Linux
6 7 (38.89%) Lotus Domino
6 7 (38.89%) LDAP
6 7 (38.89%) SQL
6 7 (38.89%) Oracle
6 7 (38.89%) Cisco Certification
6 7 (38.89%) Novell
6 7 (38.89%) Lotus
6 7 (38.89%) SMTP
6 7 (38.89%) CCNA
6 7 (38.89%) French Language
6 7 (38.89%) German Language
6 7 (38.89%) Firewall
6 7 (38.89%) OpenLDAP
6 7 (38.89%) Sendmail
7 6 (33.33%) VMware
7 6 (33.33%) Websense
8 5 (27.78%) Windows Server 2003
8 5 (27.78%) Windows Server 2008
9 4 (22.22%) Exchange Server 2003

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Berkshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (22.22%) Software Packaging
Application Platforms
1 11 (61.11%) MS Exchange
2 7 (38.89%) Lotus Domino
3 4 (22.22%) Exchange Server 2003
3 4 (22.22%) Exchange Server 2010
3 4 (22.22%) Exchange Server 2007
Applications
1 3 (16.67%) MS Office
2 2 (11.11%) MS Excel
Communications & Networking
1 9 (50.00%) DHCP
1 9 (50.00%) DNS
2 8 (44.44%) TCP/IP
3 7 (38.89%) LDAP
3 7 (38.89%) SMTP
3 7 (38.89%) Firewall
3 7 (38.89%) OpenLDAP
4 2 (11.11%) Internet
4 2 (11.11%) Cisco IPT
4 2 (11.11%) IP Telephony
5 1 (5.556%) LAN
5 1 (5.556%) WAN
Database & Business Intelligence
1 4 (22.22%) SQL Server
General
1 7 (38.89%) French Language
1 7 (38.89%) German Language
Miscellaneous
1 9 (50.00%) Computer Science
2 4 (22.22%) Blackberry
3 2 (11.11%) Management Information System
Operating Systems
1 16 (88.89%) Windows
2 7 (38.89%) UNIX
2 7 (38.89%) Solaris
2 7 (38.89%) Linux
3 5 (27.78%) Windows Server 2003
3 5 (27.78%) Windows Server 2008
4 4 (22.22%) Windows XP
Processes & Methodologies
1 2 (11.11%) CRM
1 2 (11.11%) CAD
Programming Languages
1 7 (38.89%) SQL
Qualifications
1 9 (50.00%) Degree
2 7 (38.89%) Cisco Certification
2 7 (38.89%) CCNA
System Software
1 14 (77.78%) Active Directory
2 7 (38.89%) Sendmail
3 2 (11.11%) VMware Infrastructure
3 2 (11.11%) VMware ESX
3 2 (11.11%) vSphere
Systems Management
1 4 (22.22%) Backup Exec
1 4 (22.22%) SCCM
1 4 (22.22%) SCOM
Vendors
1 7 (38.89%) Oracle
1 7 (38.89%) Novell
1 7 (38.89%) Lotus
2 6 (33.33%) VMware
2 6 (33.33%) Websense
3 4 (22.22%) Symantec
3 4 (22.22%) Microsoft
4 3 (16.67%) Cisco
5 2 (11.11%) Autodesk
Berkshire
Strong understanding of HTML, CSS... Familiarity in retail analytics... Desired skills E-commerce / SAAS experience. JavaScript library's / frameworks - Jquery, Mootools etc. Server side programming - PHP, Java etc.
Explore Recruitment Solutions
Salary: £25000 - £35000 per annum
Posted: 23 May 2013
Reading, Berkshire
Experience: * 5+ years experience as a systems engineer in a networked Windows NT/2000/2003/2008 environment... * 8+ years Directory service solutions using Active Directory with Windows 2000,...
Austin Fraser
Salary: £45000.00 - £50000.00 per annum
Posted: 22 May 2013