Service Desk Analyst Jobs in Redditch

Service Desk Analyst
Worcestershire > Redditch

The median Service Desk Analyst salary in Redditch is £25,000 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 13 - -
Rank change year-on-year - - -
Permanent jobs requiring a Service Desk Analyst 12 0 0
As % of all permanent jobs advertised in Redditch 10.53% - -
As % of the Job Titles category 13.19% - -
Number of salaries quoted 12 0 0
Median annual salary (50th Percentile) £25,000 - -
Worcestershire median annual salary £25,000 £22,643 £21,500
% change year-on-year +10.41% +5.31% -

All Permanent IT Job Vacancies
Redditch

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Redditch. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Redditch with a recognized job title 91 21 29
% of permanent jobs with a recognized job title 79.82% 100.00% 96.67%
Number of salaries quoted 81 20 23
10th Percentile £25,000 £26,250 £24,050
25th Percentile £26,250 £35,000 £32,500
Median annual salary (50th Percentile) £35,000 £45,000 £36,500
Median % change year-on-year -22.22% +23.29% -43.85%
75th Percentile £58,750 £51,125 £47,500
90th Percentile £61,250 £53,775 £62,500
Worcestershire median annual salary £45,000 £45,000 £44,500
% change year-on-year - +1.12% +11.25%

Service Desk Analyst
Job Vacancy Trend in Redditch

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Redditch.

Job vacancy trend for Service Desk Analyst in Redditch

Service Desk Analyst
Salary Trend in Redditch

3-month moving average salary quoted in jobs citing Service Desk Analyst in Redditch.

Salary trend for Service Desk Analyst in Redditch

Service Desk Analyst Skill Set
Top 9 Co-occurring Skills and Capabilities in Redditch

For the 6 months to 29 April 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Redditch region featuring Service Desk Analyst in the job title.

1 12 (100.00%) CRM
1 12 (100.00%) SLA
1 12 (100.00%) JIRA
1 12 (100.00%) SaaS
1 12 (100.00%) Analytical Skills
1 12 (100.00%) Problem-Solving
1 12 (100.00%) Social Skills
1 12 (100.00%) Team-Oriented Environment
1 12 (100.00%) Customer Service

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Redditch by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 12 (100.00%) SaaS
Development Applications
1 12 (100.00%) JIRA
General
1 12 (100.00%) Analytical Skills
1 12 (100.00%) Social Skills
Miscellaneous
1 12 (100.00%) Team-Oriented Environment
Processes & Methodologies
1 12 (100.00%) CRM
1 12 (100.00%) Customer Service
1 12 (100.00%) Problem-Solving
Quality Assurance & Compliance
1 12 (100.00%) SLA