The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Reigate region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 55 32 46
Rank change year-on-year
-23 +14
Permanent jobs requiring a Service Desk Analyst 8 3 2
As % of all permanent IT jobs located in Reigate 2.70% 1.50% 0.90%
As % of the Job Titles category 2.76% 1.53% 0.91%
Number of salaries quoted 7 1 2
Average salary £23,500 £23,000 £23,125
Average salary % change year-on-year
+2.17% -0.54%
90% offered a salary of more than £22,100 £23,000 £21,225
10% offered a salary of more than £28,000 £23,000 £25,025
UK excluding London average salary £21,250 £20,500 £21,250
% change year-on-year
+3.65% -3.52%
Service Desk Analyst
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reigate region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reigate
Permanent IT job ads with a match in the
Job Titles category
290 196 220
As % of all permanent IT jobs located in Reigate 97.97% 98.00% 98.65%
Number of salaries quoted 282 186 201
Average salary £47,500 £47,500 £43,500
Average salary % change year-on-year
- +9.19%
90% offered a salary of more than £30,000 £30,000 £28,000
10% offered a salary of more than £60,000 £70,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Reigate

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Reigate region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Reigate

Service Desk Analyst
Salary Trend in Reigate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Reigate region.

Service Desk Analyst Salary Trend in Reigate

Service Desk Analyst
Top 30 Related IT Skills in Reigate

For the 6 months to 20 October 2014, IT jobs across the Reigate region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 15 (100.00%) ITIL
2 11 (73.33%) SLA
3 10 (66.67%) CCNA
3 10 (66.67%) Cisco Certification
3 10 (66.67%) Network Monitoring
4 9 (60.00%) Network+ Certification
5 8 (53.33%) SolarWinds
5 8 (53.33%) Cisco
5 8 (53.33%) HP
5 8 (53.33%) ADSL
5 8 (53.33%) Ethernet
6 7 (46.67%) C
6 7 (46.67%) MS Exchange
6 7 (46.67%) CheckPoint
6 7 (46.67%) Internet
6 7 (46.67%) Sophos
6 7 (46.67%) Active Directory
6 7 (46.67%) Juniper
6 7 (46.67%) BMC
6 7 (46.67%) Lync
6 7 (46.67%) F5
6 7 (46.67%) Cisco ASA
6 7 (46.67%) Firewall
6 7 (46.67%) Kalman Filter
6 7 (46.67%) FWSM
7 6 (40.00%) Office 365
7 6 (40.00%) BT
7 6 (40.00%) MOS
7 6 (40.00%) Barracuda Networks
7 6 (40.00%) ITIL V3

Service Desk Analyst
Top Related IT Skills in Reigate by Category

For the 6 months to 20 October 2014, IT jobs across the Reigate region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (46.67%) MS Exchange
1 7 (46.67%) Lync
2 6 (40.00%) SharePoint
2 6 (40.00%) Moodle
Applications
1 6 (40.00%) MS Office
2 5 (33.33%) MS Excel
Cloud Services
1 6 (40.00%) Office 365
Communications & Networking
1 8 (53.33%) ADSL
1 8 (53.33%) Ethernet
2 7 (46.67%) Internet
2 7 (46.67%) Firewall
2 7 (46.67%) Cisco ASA
2 7 (46.67%) FWSM
3 6 (40.00%) DNS
3 6 (40.00%) Broadband
4 3 (20.00%) LAN
4 3 (20.00%) WAN
4 3 (20.00%) TCP/IP
4 3 (20.00%) OSPF
4 3 (20.00%) BGP
5 2 (13.33%) SHDSL
5 2 (13.33%) VoIP
General
1 4 (26.67%) Telecoms
Miscellaneous
1 2 (13.33%) VLE
2 1 (6.67%) CMDB
2 1 (6.67%) Management Information System
Processes & Methodologies
1 15 (100.00%) ITIL
2 10 (66.67%) Network Monitoring
3 7 (46.67%) Kalman Filter
4 6 (40.00%) ITIL V3
5 4 (26.67%) Incident Management
5 4 (26.67%) Problem Management
5 4 (26.67%) Change Management
6 2 (13.33%) Service Delivery
7 1 (6.67%) Line Management
7 1 (6.67%) Migration
7 1 (6.67%) Configuration Management
7 1 (6.67%) Service Desk Management
Programming Languages
1 7 (46.67%) C
Qualifications
1 10 (66.67%) CCNA
1 10 (66.67%) Cisco Certification
2 9 (60.00%) Network+ Certification
3 6 (40.00%) MOS
3 6 (40.00%) Microsoft Certification
3 6 (40.00%) MCSE
3 6 (40.00%) MCSA
Quality Assurance & Compliance
1 11 (73.33%) SLA
System Software
1 7 (46.67%) Active Directory
2 4 (26.67%) Firmware
Vendors
1 8 (53.33%) HP
1 8 (53.33%) Cisco
1 8 (53.33%) SolarWinds
2 7 (46.67%) F5
2 7 (46.67%) Juniper
2 7 (46.67%) BMC
2 7 (46.67%) CheckPoint
2 7 (46.67%) Sophos
3 6 (40.00%) BT
3 6 (40.00%) Barracuda Networks
3 6 (40.00%) Microsoft