The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 170 181 215
Rank change year-on-year
+11 +34
Permanent jobs requiring a Service Desk Analyst 45 35 13
As % of all permanent IT jobs located in Surrey 0.90% 0.71% 0.24%
As % of the Job Titles category 0.94% 0.75% 0.25%
Number of salaries quoted 43 28 13
Average salary £24,000 £23,125 £23,500
Average salary % change year-on-year
+3.78% -1.59%
90% offered a salary of more than £20,200 £19,000 £21,600
10% offered a salary of more than £34,400 £26,300 £24,000
UK excluding London average salary £21,925 £20,500 £21,500
% change year-on-year
+6.95% -4.65%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4784 4680 5266
As % of all permanent IT jobs located in Surrey 95.47% 95.55% 95.97%
Number of salaries quoted 3938 3742 4528
Average salary £45,000 £42,000 £42,500
Average salary % change year-on-year
+7.14% -1.17%
90% offered a salary of more than £26,250 £25,500 £27,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Surrey

Service Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Salary Trend in Surrey

Service Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Surrey region over the 3 months to 22 August 2014.

Service Desk Analyst Salary Histogram in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reigate -18 9 £23,500 +2.17% 1
Epsom - 6 £22,000 -
Woking -5 4 £29,000 +48.71%
Guildford +11 3 £23,400 -
Dorking - 2 £21,500 - 2
Godalming +15 1 £24,000 +17.07%
Cobham - 1 £35,500 -
Staines - 1 £24,500 -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 22 August 2014, IT jobs across the Surrey region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 74 (67.89%) Active Directory
2 68 (62.39%) Windows
3 58 (53.21%) ITIL
4 51 (46.79%) MS Exchange
5 37 (33.94%) Microsoft
6 36 (33.03%) Citrix
7 32 (29.36%) MS Office
8 30 (27.52%) SLA
9 29 (26.61%) SCCM
10 28 (25.69%) Exchange Server 2007
10 28 (25.69%) SharePoint
10 28 (25.69%) Finance
11 27 (24.77%) MS Excel
12 25 (22.94%) Windows 7
13 24 (22.02%) Cisco Certification
13 24 (22.02%) CCNA
14 22 (20.18%) SharePoint 2010
15 21 (19.27%) Cisco
16 19 (17.43%) VoIP
16 19 (17.43%) CAD
16 19 (17.43%) Network+ Certification
16 19 (17.43%) Workflow
16 19 (17.43%) Workflow Management
17 17 (15.60%) Legal
17 17 (15.60%) Microsoft Certification
18 16 (14.68%) HP
18 16 (14.68%) Network Monitoring
19 15 (13.76%) C
20 14 (12.84%) Windows XP
20 14 (12.84%) SolarWinds

Service Desk Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 22 August 2014, IT jobs across the Surrey region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 51 (46.79%) MS Exchange
2 28 (25.69%) Exchange Server 2007
2 28 (25.69%) SharePoint
3 22 (20.18%) SharePoint 2010
4 11 (10.09%) Lync
5 6 (5.50%) Moodle
6 4 (3.67%) IBM Notes
7 3 (2.75%) IIS
7 3 (2.75%) Blackberry Enterprise Server
8 2 (1.83%) Exchange Server 2010
9 1 (0.92%) Exchange Server 2003
Applications
1 32 (29.36%) MS Office
2 27 (24.77%) MS Excel
3 2 (1.83%) MS PowerPoint
Business Applications
1 1 (0.92%) SAP Oil and Gas
Cloud Services
1 6 (5.50%) Office 365
Communications & Networking
1 19 (17.43%) VoIP
2 11 (10.09%) DNS
3 9 (8.26%) Firewall
3 9 (8.26%) FWSM
3 9 (8.26%) Cisco ASA
4 8 (7.34%) Internet
4 8 (7.34%) WAN
4 8 (7.34%) Broadband
4 8 (7.34%) LAN
5 7 (6.42%) ADSL
5 7 (6.42%) Ethernet
6 5 (4.59%) TCP/IP
7 4 (3.67%) VPN
7 4 (3.67%) DHCP
8 3 (2.75%) IP Telephony
9 2 (1.83%) SAN
10 1 (0.92%) SHDSL
10 1 (0.92%) OSPF
10 1 (0.92%) BGP
Database & Business Intelligence
1 4 (3.67%) Data Warehouse
2 3 (2.75%) SQL Server
3 1 (0.92%) Relational Database
Development Applications
1 4 (3.67%) Team Foundation Server
General
1 28 (25.69%) Finance
2 17 (15.60%) Legal
3 10 (9.17%) Telecoms
4 4 (3.67%) Banking
4 4 (3.67%) Retail
5 3 (2.75%) Manufacturing
5 3 (2.75%) Law
6 1 (0.92%) Pharmaceutical
6 1 (0.92%) Electronics
6 1 (0.92%) Marketing
Libraries, Frameworks & Software Standards
1 3 (2.75%) HTML
2 1 (0.92%) XML
Miscellaneous
1 10 (9.17%) Firmware
2 8 (7.34%) Blackberry
3 5 (4.59%) Statistics
4 3 (2.75%) IVR
5 2 (1.83%) Handset
6 1 (0.92%) Fat Client
6 1 (0.92%) DTV
6 1 (0.92%) Management Information System
6 1 (0.92%) Thin Client
6 1 (0.92%) NHS
6 1 (0.92%) PMI
Operating Systems
1 68 (62.39%) Windows
2 25 (22.94%) Windows 7
3 14 (12.84%) Windows XP
4 8 (7.34%) Windows 8
5 3 (2.75%) Windows Server 2008
6 2 (1.83%) Windows Server 2003
6 2 (1.83%) Windows 2000
6 2 (1.83%) Android
7 1 (0.92%) Windows Vista
7 1 (0.92%) UNIX
7 1 (0.92%) Linux
Processes & Methodologies
1 58 (53.21%) ITIL
2 19 (17.43%) CAD
2 19 (17.43%) Workflow
2 19 (17.43%) Workflow Management
3 16 (14.68%) Network Monitoring
4 11 (10.09%) Kalman Filter
5 9 (8.26%) Incident Management
6 8 (7.34%) ITIL V3
6 8 (7.34%) Service Management
7 7 (6.42%) Problem Management
8 5 (4.59%) Time Management
8 5 (4.59%) Change Management
8 5 (4.59%) ITSM
9 4 (3.67%) Project Management
9 4 (3.67%) Continuous Improvement
10 3 (2.75%) Service Delivery
10 3 (2.75%) Document Management
11 2 (1.83%) Asset Management
12 1 (0.92%) Service Desk Management
12 1 (0.92%) Release Management
Programming Languages
1 15 (13.76%) C
2 4 (3.67%) SQL
3 3 (2.75%) C#
3 3 (2.75%) JavaScript
4 1 (0.92%) PHP
Qualifications
1 24 (22.02%) Cisco Certification
1 24 (22.02%) CCNA
2 19 (17.43%) Network+ Certification
3 17 (15.60%) Microsoft Certification
4 13 (11.93%) MCSE
5 11 (10.09%) MCSA
6 9 (8.26%) MOS
7 7 (6.42%) MCP
8 4 (3.67%) A+ Certification
9 3 (2.75%) Security Cleared
9 3 (2.75%) Degree
10 1 (0.92%) MCITP
10 1 (0.92%) PMI Certification
10 1 (0.92%) ITIL Certification
10 1 (0.92%) CCNP
Quality Assurance & Compliance
1 30 (27.52%) SLA
System Software
1 74 (67.89%) Active Directory
2 4 (3.67%) XenApp
3 2 (1.83%) Citrix Presentation Server
3 2 (1.83%) XenDesktop
4 1 (0.92%) XenServer
4 1 (0.92%) VMware Infrastructure
4 1 (0.92%) Terminal Services
Systems Management
1 29 (26.61%) SCCM
2 5 (4.59%) ServiceCenter
3 3 (2.75%) Cisco UCCX
4 1 (0.92%) SCOM
4 1 (0.92%) Nagios
Vendors
1 37 (33.94%) Microsoft
2 36 (33.03%) Citrix
3 21 (19.27%) Cisco
4 16 (14.68%) HP
5 14 (12.84%) SolarWinds
6 11 (10.09%) BMC
7 10 (9.17%) Sophos
8 9 (8.26%) Juniper
8 9 (8.26%) F5
9 8 (7.34%) BT
9 8 (7.34%) CheckPoint
10 6 (5.50%) Barracuda Networks
11 5 (4.59%) Oracle
11 5 (4.59%) JD Edwards
11 5 (4.59%) Peregrine
12 4 (3.67%) Lotus
12 4 (3.67%) Avaya
13 3 (2.75%) Apple
13 3 (2.75%) Remedy
14 2 (1.83%) McAfee
Surrey
Harrington Starr
Posted: Yesterday
Reigate
Capita - ITIN
Salary: £26000 - £30000 per annum + Benefits
Posted: Yesterday
Dorking, Surrey
Resource Management
Salary: £20 - £22000 per annum + Benefits
Posted: 3 days ago
Dorking
Reed Technology - UK Posting Account
Salary: £20000 - £24000 per annum
Posted: 22 days ago