The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 163 173 188
Rank change year-on-year
+10 +15
Permanent jobs requiring a Service Desk Analyst 48 44 32
As % of all permanent IT jobs located in Surrey 1.07% 0.89% 0.66%
As % of the Job Titles category 1.13% 0.93% 0.69%
Number of salaries quoted 48 42 27
Average salary £22,500 £23,750 £23,000
Average salary % change year-on-year
-5.26% +3.26%
90% offered a salary of more than £20,750 £20,100 £19,000
10% offered a salary of more than £27,500 £29,900 £25,500
UK excluding London average salary £22,000 £21,500 £20,500
% change year-on-year
+2.32% +4.87%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4237 4707 4645
As % of all permanent IT jobs located in Surrey 94.87% 95.30% 95.48%
Number of salaries quoted 3676 3868 3701
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £25,000 £26,000 £26,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Surrey

Service Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Salary Trend in Surrey

Service Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Surrey region over the 3 months to 2 September 2015.

Service Desk Analyst Salary Histogram in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reigate +19 12 £21,250 -9.57%
Guildford +10 12 £27,500 +17.52%
Redhill - 7 £20,750 -
Godalming -3 6 £23,000 -4.16%
Camberley - 3 £22,000 - 1
Leatherhead - 3 £22,500 -
Weybridge - 3 £21,000 -
Woking 0 1 £27,000 -6.89%
Staines -12 1 £24,000 -2.04% 1
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 2 September 2015, IT jobs across the Surrey region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 42 (50.00%) Active Directory
2 41 (48.81%) Windows
3 40 (47.62%) MS Excel
4 39 (46.43%) ITIL
5 35 (41.67%) Microsoft
6 28 (33.33%) MS Office
7 26 (30.95%) MS Exchange
8 23 (27.38%) SLA
9 20 (23.81%) Windows Server 2003
9 20 (23.81%) VMware
9 20 (23.81%) Incident Management
10 17 (20.24%) Windows Server 2008
10 17 (20.24%) Windows 7
11 16 (19.05%) VMware Infrastructure
12 15 (17.86%) Exchange Server 2010
12 15 (17.86%) Exchange Server 2003
12 15 (17.86%) WAN
12 15 (17.86%) LAN
13 14 (16.67%) SCCM
13 14 (16.67%) Windows Server 2012
14 13 (15.48%) Service Delivery
15 11 (13.10%) DNS
15 11 (13.10%) Hyper-V
16 10 (11.90%) Firewall
16 10 (11.90%) Finance
17 9 (10.71%) Remedy
17 9 (10.71%) TCP/IP
17 9 (10.71%) HP
17 9 (10.71%) SharePoint
17 9 (10.71%) Linux

Service Desk Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 2 September 2015, IT jobs across the Surrey region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (30.95%) MS Exchange
2 15 (17.86%) Exchange Server 2003
2 15 (17.86%) Exchange Server 2010
3 9 (10.71%) SharePoint
4 8 (9.52%) Exchange Server 2013
4 8 (9.52%) Exchange Server 2007
5 2 (2.38%) Lync
Applications
1 40 (47.62%) MS Excel
2 28 (33.33%) MS Office
Business Applications
1 3 (3.57%) Remedy ITSM
Cloud Services
1 3 (3.57%) SaaS
2 2 (2.38%) Amazon AWS
Communications & Networking
1 15 (17.86%) LAN
1 15 (17.86%) WAN
2 11 (13.10%) DNS
3 10 (11.90%) Firewall
4 9 (10.71%) TCP/IP
5 8 (9.52%) Internet
5 8 (9.52%) WebEx
6 7 (8.33%) SSL
7 6 (7.14%) SAN
8 4 (4.76%) DHCP
9 2 (2.38%) VoIP
9 2 (2.38%) Telepresence
9 2 (2.38%) VLAN
9 2 (2.38%) H.323
10 1 (1.19%) IP Telephony
10 1 (1.19%) VPN
Database & Business Intelligence
1 3 (3.57%) Relational Database
General
1 10 (11.90%) Finance
2 2 (2.38%) Retail
3 1 (1.19%) Telecoms
3 1 (1.19%) Law
Libraries, Frameworks & Software Standards
1 3 (3.57%) HTML
1 3 (3.57%) CSS
1 3 (3.57%) XML
2 1 (1.19%) EDI
Miscellaneous
1 8 (9.52%) Blackberry
2 4 (4.76%) Management Information System
3 3 (3.57%) Video Conferencing
3 3 (3.57%) iPad
3 3 (3.57%) Analytical Skills
4 2 (2.38%) Computer Science
5 1 (1.19%) iPhone
5 1 (1.19%) Statistics
Operating Systems
1 41 (48.81%) Windows
2 20 (23.81%) Windows Server 2003
3 17 (20.24%) Windows Server 2008
3 17 (20.24%) Windows 7
4 14 (16.67%) Windows Server 2012
5 9 (10.71%) Linux
6 8 (9.52%) Windows XP
7 7 (8.33%) Windows Vista
8 4 (4.76%) UNIX
9 2 (2.38%) Windows 8
10 1 (1.19%) Mac OS
Processes & Methodologies
1 39 (46.43%) ITIL
2 20 (23.81%) Incident Management
3 13 (15.48%) Service Delivery
4 6 (7.14%) ITSM
5 5 (5.95%) Service Management
6 4 (4.76%) Data Protection
7 3 (3.57%) Time Management
7 3 (3.57%) Logistics
7 3 (3.57%) Database Theory
7 3 (3.57%) Relational Database Theory
7 3 (3.57%) SDLC
8 2 (2.38%) Agile Software Development
8 2 (2.38%) Asset Management
8 2 (2.38%) Network Monitoring
8 2 (2.38%) Kalman Filter
8 2 (2.38%) ITIL V3
8 2 (2.38%) Continuous Improvement
9 1 (1.19%) Software Deployment
9 1 (1.19%) Mentoring
9 1 (1.19%) Project Management
Programming Languages
1 5 (5.95%) SQL
2 3 (3.57%) JavaScript
Qualifications
1 8 (9.52%) Microsoft Certification
1 8 (9.52%) ITIL Foundation Certificate
2 5 (5.95%) Cisco Certification
2 5 (5.95%) ITIL Certification
2 5 (5.95%) Degree
3 4 (4.76%) MCSA
4 3 (3.57%) MCP
4 3 (3.57%) CCNA
5 2 (2.38%) SC Cleared
5 2 (2.38%) Security Cleared
5 2 (2.38%) SAP Certification
6 1 (1.19%) CCNP
Quality Assurance & Compliance
1 23 (27.38%) SLA
2 2 (2.38%) ISO/IEC 27001
2 2 (2.38%) ISO 9001
System Software
1 42 (50.00%) Active Directory
2 16 (19.05%) VMware Infrastructure
3 11 (13.10%) Hyper-V
4 3 (3.57%) XenServer
4 3 (3.57%) KVM
5 1 (1.19%) vSphere
5 1 (1.19%) XenApp
Systems Management
1 14 (16.67%) SCCM
2 7 (8.33%) Backup Exec
3 2 (2.38%) Tivoli
3 2 (2.38%) Tivoli Storage Manager
4 1 (1.19%) SCOM
4 1 (1.19%) SCVMM
Vendors
1 35 (41.67%) Microsoft
2 20 (23.81%) VMware
3 9 (10.71%) HP
3 9 (10.71%) Remedy
4 7 (8.33%) Dell
4 7 (8.33%) Symantec
4 7 (8.33%) SonicWALL
5 6 (7.14%) IBM
6 5 (5.95%) Cisco
7 4 (4.76%) Citrix
8 3 (3.57%) SAP
8 3 (3.57%) ServiceNow
9 2 (2.38%) JD Edwards
9 2 (2.38%) Salesforce.com
9 2 (2.38%) Polycom
9 2 (2.38%) Tandberg
9 2 (2.38%) SolarWinds
10 1 (1.19%) Altiris
10 1 (1.19%) Avaya
Staines, Middlesex
Experis Ltd
Salary: £24000 - £28000 per annum
Posted: 1 hour ago
Camberley, Surrey
Imperative People
Salary: £20000.00 - £24000.00 per annum + bens
Posted: 5 days ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £30000.00 per annum + benefits
Posted: 6 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: £25,000 to £29,000 per annum + 29 days + share ops scheme + pension
Posted: 15 days ago