The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 174 174 183
Rank change year-on-year
0 +9
Permanent jobs requiring a Service Desk Analyst 31 47 38
As % of all permanent IT jobs located in Surrey 0.68% 0.92% 0.75%
As % of the Job Titles category 0.71% 0.96% 0.79%
Number of salaries quoted 29 46 30
Average salary £23,500 £25,375 £23,500
Average salary % change year-on-year
-7.38% +7.97%
90% offered a salary of more than £21,000 £20,000 £17,000
10% offered a salary of more than £31,500 £36,000 £29,029
UK excluding London average salary £22,000 £21,500 £20,500
% change year-on-year
+2.32% +4.87%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4367 4874 4829
As % of all permanent IT jobs located in Surrey 96.21% 95.87% 95.83%
Number of salaries quoted 3759 4033 3889
Average salary £45,000 £45,000 £41,500
Average salary % change year-on-year
- +8.43%
90% offered a salary of more than £26,000 £26,500 £26,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Surrey

Service Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Salary Trend in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +17 4 £27,000 -6.89%
Guildford +6 4 £27,375 +16.98%
Godalming - 3 £31,500 -
Leatherhead - 3 £22,500 -
Weybridge - 3 £21,000 - 1
Reigate +10 2 £21,750 -40.41%
Staines -21 2 £24,000 -2.04%
Redhill - 1 £20,750 - 2
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 31 July 2015, IT jobs across the Surrey region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 55 (58.51%) Active Directory
2 54 (57.45%) Windows
3 49 (52.13%) ITIL
4 48 (51.06%) MS Excel
5 42 (44.68%) Microsoft
6 37 (39.36%) MS Office
7 34 (36.17%) SLA
8 30 (31.91%) Windows 7
9 29 (30.85%) MS Exchange
10 28 (29.79%) VMware
11 26 (27.66%) Incident Management
12 24 (25.53%) VMware Infrastructure
13 19 (20.21%) Windows Server 2003
14 18 (19.15%) Firewall
15 17 (18.09%) Blackberry
16 16 (17.02%) Symantec
16 16 (17.02%) HP
16 16 (17.02%) LAN
16 16 (17.02%) WAN
16 16 (17.02%) DNS
16 16 (17.02%) Backup Exec
16 16 (17.02%) Windows Server 2008
16 16 (17.02%) Hyper-V
17 15 (15.96%) Exchange Server 2010
17 15 (15.96%) Exchange Server 2003
17 15 (15.96%) SharePoint
18 14 (14.89%) TCP/IP
18 14 (14.89%) Exchange Server 2007
18 14 (14.89%) Service Delivery
19 13 (13.83%) Citrix

Service Desk Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 31 July 2015, IT jobs across the Surrey region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (30.85%) MS Exchange
2 15 (15.96%) Exchange Server 2003
2 15 (15.96%) SharePoint
2 15 (15.96%) Exchange Server 2010
3 14 (14.89%) Exchange Server 2007
4 3 (3.19%) Exchange Server 2013
5 2 (2.13%) Lync
5 2 (2.13%) Blackberry Enterprise Server
6 1 (1.06%) SharePoint 2010
Applications
1 48 (51.06%) MS Excel
2 37 (39.36%) MS Office
Business Applications
1 1 (1.06%) Remedy ITSM
Cloud Services
1 4 (4.26%) Amazon AWS
2 3 (3.19%) SaaS
Communications & Networking
1 18 (19.15%) Firewall
2 16 (17.02%) LAN
2 16 (17.02%) WAN
2 16 (17.02%) DNS
3 14 (14.89%) TCP/IP
4 12 (12.77%) Internet
4 12 (12.77%) SSL
5 8 (8.51%) SAN
6 4 (4.26%) DHCP
7 3 (3.19%) Intranet
7 3 (3.19%) WebEx
8 2 (2.13%) Telepresence
8 2 (2.13%) H.323
8 2 (2.13%) VoIP
8 2 (2.13%) VLAN
9 1 (1.06%) Broadband
9 1 (1.06%) IP Telephony
Database & Business Intelligence
1 3 (3.19%) Relational Database
General
1 7 (7.45%) Finance
2 2 (2.13%) Law
2 2 (2.13%) Retail
Libraries, Frameworks & Software Standards
1 3 (3.19%) HTML
1 3 (3.19%) CSS
1 3 (3.19%) XML
2 2 (2.13%) EDI
Miscellaneous
1 17 (18.09%) Blackberry
2 4 (4.26%) Management Information System
2 4 (4.26%) Thin Client
2 4 (4.26%) Fat Client
2 4 (4.26%) Analytical Skills
3 3 (3.19%) Video Conferencing
4 2 (2.13%) iPhone
4 2 (2.13%) EPoS
4 2 (2.13%) Mobile App
4 2 (2.13%) Statistics
4 2 (2.13%) Computer Science
5 1 (1.06%) Handset
5 1 (1.06%) iPad
Operating Systems
1 54 (57.45%) Windows
2 30 (31.91%) Windows 7
3 19 (20.21%) Windows Server 2003
4 16 (17.02%) Windows Server 2008
5 12 (12.77%) Windows Vista
5 12 (12.77%) Windows XP
6 8 (8.51%) Windows Server 2012
7 7 (7.45%) Linux
8 5 (5.32%) Windows 8
9 4 (4.26%) UNIX
10 3 (3.19%) Apple iOS
11 1 (1.06%) Mac OS
Processes & Methodologies
1 49 (52.13%) ITIL
2 26 (27.66%) Incident Management
3 14 (14.89%) Service Delivery
4 7 (7.45%) Service Management
5 4 (4.26%) ITSM
5 4 (4.26%) Agile Software Development
5 4 (4.26%) Kalman Filter
6 3 (3.19%) Database Theory
6 3 (3.19%) Relational Database Theory
6 3 (3.19%) SDLC
6 3 (3.19%) Data Protection
6 3 (3.19%) Continuous Improvement
7 2 (2.13%) ITIL V3
7 2 (2.13%) Logistics
7 2 (2.13%) Time Management
7 2 (2.13%) Asset Management
7 2 (2.13%) E-Commerce
8 1 (1.06%) Workflow
8 1 (1.06%) Document Management
8 1 (1.06%) Workflow Management
Programming Languages
1 4 (4.26%) SQL
2 3 (3.19%) JavaScript
3 1 (1.06%) C
Qualifications
1 13 (13.83%) ITIL Foundation Certificate
2 8 (8.51%) Microsoft Certification
3 7 (7.45%) Cisco Certification
4 6 (6.38%) Degree
5 5 (5.32%) CCNA
6 4 (4.26%) MCSA
6 4 (4.26%) SAP Certification
7 3 (3.19%) A+ Certification
8 2 (2.13%) ITIL Certification
8 2 (2.13%) MCP
9 1 (1.06%) CCNP
Quality Assurance & Compliance
1 34 (36.17%) SLA
2 4 (4.26%) ISO/IEC 27001
2 4 (4.26%) ISO 9001
System Software
1 55 (58.51%) Active Directory
2 24 (25.53%) VMware Infrastructure
3 16 (17.02%) Hyper-V
4 4 (4.26%) XenApp
4 4 (4.26%) Terminal Services
5 3 (3.19%) XenServer
5 3 (3.19%) KVM
Systems Management
1 16 (17.02%) Backup Exec
2 10 (10.64%) SCCM
3 4 (4.26%) Norton AntiVirus
4 3 (3.19%) ZENworks
5 2 (2.13%) Tivoli
5 2 (2.13%) Tivoli Storage Manager
6 1 (1.06%) SCOM
6 1 (1.06%) SCVMM
Vendors
1 42 (44.68%) Microsoft
2 28 (29.79%) VMware
3 16 (17.02%) Symantec
3 16 (17.02%) HP
4 13 (13.83%) Citrix
5 12 (12.77%) Dell
5 12 (12.77%) SonicWALL
6 7 (7.45%) Cisco
7 6 (6.38%) IBM
7 6 (6.38%) SAP
8 5 (5.32%) Remedy
9 4 (4.26%) Veeam
10 3 (3.19%) Apple
11 2 (2.13%) JD Edwards
11 2 (2.13%) Salesforce.com
11 2 (2.13%) Polycom
11 2 (2.13%) Tandberg
12 1 (1.06%) Altiris
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £30000.00 per annum + benefits
Posted: 2 days ago
Weybridge, Surrey
Capita Resourcing - IT Resourcing
Salary: £22000 - £26000 per annum
Posted: 5 days ago