The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 155 179 191
Rank change year-on-year
+24 +12
Permanent jobs requiring a Service Desk Analyst 51 28 26
As % of all permanent IT jobs located in Surrey 1.07% 0.59% 0.50%
As % of the Job Titles category 1.13% 0.62% 0.52%
Number of salaries quoted 49 25 26
Average salary £22,500 £21,500 £24,000
Average salary % change year-on-year
+4.65% -10.41%
90% offered a salary of more than £20,000 £19,000 £22,500
10% offered a salary of more than £28,100 £24,300 £32,009
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4527 4506 5038
As % of all permanent IT jobs located in Surrey 95.23% 95.45% 96.18%
Number of salaries quoted 3665 3672 4333
Average salary £45,000 £42,500 £41,000
Average salary % change year-on-year
+5.88% +3.65%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Surrey

Service Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Salary Trend in Surrey

Service Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Surrey region over the 3 months to 19 September 2014.

Service Desk Analyst Salary Histogram in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reigate -22 10 £23,750 +3.26% 1
Dorking - 9 £21,500 - 2
Epsom - 6 £22,000 -
Guildford - 5 £23,400 -
Woking -3 2 £26,250 +36.36%
Cranleigh - 1 £18,500 -
Staines - 1 £24,500 -
Godalming - 1 £24,000 -
Egham - 1 £22,500 -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 19 September 2014, IT jobs across the Surrey region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 83 (69.17%) Active Directory
2 78 (65.00%) Windows
3 68 (56.67%) ITIL
4 60 (50.00%) MS Exchange
5 47 (39.17%) Microsoft
6 42 (35.00%) Citrix
7 41 (34.17%) MS Office
8 39 (32.50%) SLA
9 32 (26.67%) Windows 7
10 31 (25.83%) MS Excel
11 30 (25.00%) SharePoint
11 30 (25.00%) Cisco Certification
11 30 (25.00%) CCNA
11 30 (25.00%) SCCM
12 29 (24.17%) Exchange Server 2007
12 29 (24.17%) Cisco
13 27 (22.50%) Finance
14 25 (20.83%) Analytical Skills
15 22 (18.33%) SharePoint 2010
15 22 (18.33%) HP
16 20 (16.67%) Network+ Certification
16 20 (16.67%) Kalman Filter
17 19 (15.83%) Network Monitoring
17 19 (15.83%) CAD
17 19 (15.83%) Workflow
17 19 (15.83%) Workflow Management
17 19 (15.83%) VoIP
18 17 (14.17%) Windows XP
18 17 (14.17%) DNS
18 17 (14.17%) C

Service Desk Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 19 September 2014, IT jobs across the Surrey region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 60 (50.00%) MS Exchange
2 30 (25.00%) SharePoint
3 29 (24.17%) Exchange Server 2007
4 22 (18.33%) SharePoint 2010
5 13 (10.83%) Lync
6 8 (6.67%) Moodle
7 3 (2.50%) Exchange Server 2003
7 3 (2.50%) IIS
8 2 (1.67%) IBM Notes
8 2 (1.67%) Blackberry Enterprise Server
8 2 (1.67%) Exchange Server 2010
Applications
1 41 (34.17%) MS Office
2 31 (25.83%) MS Excel
3 2 (1.67%) MS PowerPoint
Business Applications
1 1 (0.83%) SAP Oil and Gas
Cloud Services
1 8 (6.67%) Office 365
Communications & Networking
1 19 (15.83%) VoIP
2 17 (14.17%) DNS
2 17 (14.17%) Firewall
3 16 (13.33%) Internet
4 12 (10.00%) WAN
5 11 (9.17%) Cisco ASA
5 11 (9.17%) FWSM
6 10 (8.33%) ADSL
6 10 (8.33%) Ethernet
7 9 (7.50%) LAN
8 8 (6.67%) Broadband
9 7 (5.83%) TCP/IP
10 6 (5.00%) DHCP
10 6 (5.00%) SAN
11 3 (2.50%) OSPF
11 3 (2.50%) BGP
12 2 (1.67%) IP Telephony
12 2 (1.67%) SHDSL
12 2 (1.67%) VPN
13 1 (0.83%) SSL
Database & Business Intelligence
1 4 (3.33%) Data Warehouse
2 3 (2.50%) SQL Server
3 1 (0.83%) Relational Database
Development Applications
1 4 (3.33%) Team Foundation Server
General
1 27 (22.50%) Finance
2 17 (14.17%) Legal
3 10 (8.33%) Telecoms
4 4 (3.33%) Banking
4 4 (3.33%) Retail
5 3 (2.50%) Law
6 2 (1.67%) Manufacturing
7 1 (0.83%) Marketing
7 1 (0.83%) Electronics
Libraries, Frameworks & Software Standards
1 3 (2.50%) HTML
2 1 (0.83%) XML
Miscellaneous
1 25 (20.83%) Analytical Skills
2 10 (8.33%) Firmware
3 8 (6.67%) Blackberry
4 6 (5.00%) Thin Client
4 6 (5.00%) Fat Client
5 5 (4.17%) Statistics
6 3 (2.50%) IVR
7 2 (1.67%) VLE
7 2 (1.67%) Management Information System
8 1 (0.83%) Handset
8 1 (0.83%) DTV
8 1 (0.83%) PMI
8 1 (0.83%) NHS
8 1 (0.83%) CMDB
Operating Systems
1 78 (65.00%) Windows
2 32 (26.67%) Windows 7
3 17 (14.17%) Windows XP
4 13 (10.83%) Windows 8
5 9 (7.50%) Windows Server 2008
6 6 (5.00%) Windows Server 2012
7 5 (4.17%) Windows Server 2003
8 3 (2.50%) Windows Vista
9 1 (0.83%) Android
9 1 (0.83%) UNIX
9 1 (0.83%) Linux
9 1 (0.83%) Windows 2000
Processes & Methodologies
1 68 (56.67%) ITIL
2 20 (16.67%) Kalman Filter
3 19 (15.83%) Workflow Management
3 19 (15.83%) Network Monitoring
3 19 (15.83%) CAD
3 19 (15.83%) Workflow
4 13 (10.83%) Incident Management
4 13 (10.83%) Service Management
5 10 (8.33%) ITSM
6 9 (7.50%) ITIL V3
7 7 (5.83%) Problem Management
8 5 (4.17%) Service Delivery
8 5 (4.17%) Change Management
8 5 (4.17%) Time Management
8 5 (4.17%) Line Management
9 4 (3.33%) Continuous Improvement
9 4 (3.33%) Project Management
10 3 (2.50%) Document Management
11 2 (1.67%) Service Desk Management
12 1 (0.83%) Software Engineering
Programming Languages
1 17 (14.17%) C
2 3 (2.50%) C#
2 3 (2.50%) JavaScript
2 3 (2.50%) SQL
3 1 (0.83%) PHP
Qualifications
1 30 (25.00%) CCNA
1 30 (25.00%) Cisco Certification
2 20 (16.67%) Network+ Certification
3 16 (13.33%) Microsoft Certification
4 13 (10.83%) MCSE
5 11 (9.17%) MCSA
6 10 (8.33%) MOS
7 6 (5.00%) MCP
8 3 (2.50%) Degree
8 3 (2.50%) A+ Certification
9 2 (1.67%) Security Cleared
10 1 (0.83%) ITIL Certification
10 1 (0.83%) PMI Certification
10 1 (0.83%) MCITP
10 1 (0.83%) CCNP
Quality Assurance & Compliance
1 39 (32.50%) SLA
System Software
1 83 (69.17%) Active Directory
2 10 (8.33%) XenApp
3 9 (7.50%) VMware Infrastructure
4 7 (5.83%) Terminal Services
5 2 (1.67%) Citrix Presentation Server
5 2 (1.67%) Hyper-V
5 2 (1.67%) XenDesktop
6 1 (0.83%) XenServer
Systems Management
1 30 (25.00%) SCCM
2 6 (5.00%) Backup Exec
3 5 (4.17%) ServiceCenter
3 5 (4.17%) Norton AntiVirus
4 3 (2.50%) Cisco UCCX
5 2 (1.67%) SCOM
6 1 (0.83%) Nagios
Vendors
1 47 (39.17%) Microsoft
2 42 (35.00%) Citrix
3 29 (24.17%) Cisco
4 22 (18.33%) HP
5 17 (14.17%) SolarWinds
6 13 (10.83%) Sophos
6 13 (10.83%) BMC
7 12 (10.00%) Juniper
8 11 (9.17%) F5
9 10 (8.33%) BT
9 10 (8.33%) VMware
9 10 (8.33%) CheckPoint
10 8 (6.67%) Barracuda Networks
11 6 (5.00%) Symantec
12 5 (4.17%) Peregrine
12 5 (4.17%) Oracle
12 5 (4.17%) Veeam
12 5 (4.17%) JD Edwards
13 3 (2.50%) Kaseya
14 2 (1.67%) ServiceNow
Dorking
Reed Technology - UK Posting Account
Salary: £20000 - £24000 per annum
Posted: 3 days ago
Surrey
Roc Search
Salary: £26000 - £30000 per annum + + Benefits
Posted: 3 days ago
Surrey
Roc Search
Salary: £20000 - £23000 per annum + + Benefits
Posted: 4 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £19000 - £23000 per annum + Benefits+Training
Posted: 4 days ago
Walton-On-Thames, Surrey
Premier Group Recruitment
Salary: £18000 - £20000 per annum
Posted: 4 days ago
Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: 4 days ago
Reigate
Capita - ITIN
Salary: £26000 - £30000 per annum + Benefits
Posted: 24 days ago