The statistics below represent IT jobs advertised across the Surrey region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 136 151 154
Rank change year-on-year
+15 +3
Permanent jobs requiring a Service Desk Analyst 44 55 69
As % of all permanent IT jobs located in Surrey 1.45% 1.34% 1.48%
As % of the Job Titles category 1.49% 1.37% 1.51%
Number of salaries quoted 38 52 64
Median salary £24,000 £25,750 £22,500
Median salary % change year-on-year
-6.79% +14.44%
90% offered a salary of more than £20,200 £20,500 £20,500
10% offered a salary of more than £30,750 £31,000 £28,000
UK excluding London median salary £22,000 £21,000 £21,500
% change year-on-year
+4.76% -2.32%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
2957 4005 4557
As % of all permanent IT jobs located in Surrey 97.53% 97.42% 97.60%
Number of salaries quoted 2550 3483 3848
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £60,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Desk Analyst
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Surrey

Service Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Salary Trend in Surrey

Service Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Surrey region over the 3 months to 9 December 2016.

Service Desk Analyst Salary Histogram in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +2 7 £21,500 -24.56%
Epsom - 7 £24,000 - 2
Leatherhead - 4 £23,250 -
Redhill - 4 £25,000 -
Egham +20 3 £32,500 +16.07%
Farnham - 3 £19,000 -
Guildford +20 1 £22,500 -11.33%
Staines -3 1 £21,400 -22.18%
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 9 December 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Service Desk Analyst in the job title.

1 92 (78.63%) Windows
2 73 (62.39%) Active Directory
3 63 (53.85%) ITIL
4 54 (46.15%) Windows 7
5 47 (40.17%) MS Exchange
5 47 (40.17%) Microsoft
6 41 (35.04%) MS Excel
7 34 (29.06%) SLA
8 33 (28.21%) Exchange Server 2007
9 29 (24.79%) VMware
10 26 (22.22%) Windows Server
10 26 (22.22%) VMware Infrastructure
11 24 (20.51%) Windows Server 2008
12 23 (19.66%) SharePoint
13 20 (17.09%) MS Office
13 20 (17.09%) Blackberry
13 20 (17.09%) HP
13 20 (17.09%) Exchange Server 2010
13 20 (17.09%) SCCM
13 20 (17.09%) Windows 8
14 19 (16.24%) DNS
15 18 (15.38%) Hyper-V
16 17 (14.53%) Windows Server 2012
17 16 (13.68%) Backup Exec
17 16 (13.68%) TCP/IP
17 16 (13.68%) Cisco
17 16 (13.68%) Citrix
17 16 (13.68%) Firewall
18 15 (12.82%) Dell
18 15 (12.82%) Windows Server 2003

Service Desk Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (40.17%) MS Exchange
2 33 (28.21%) Exchange Server 2007
3 23 (19.66%) SharePoint
4 20 (17.09%) Exchange Server 2010
5 8 (6.84%) Exchange Server 2003
5 8 (6.84%) Exchange Server 2013
6 6 (5.13%) SharePoint 2010
7 3 (2.56%) Blackberry Enterprise Server
7 3 (2.56%) IBM Notes
8 2 (1.71%) Skype for Business
Applications
1 41 (35.04%) MS Excel
2 20 (17.09%) MS Office
3 1 (0.85%) MS Visio
Cloud Services
1 9 (7.69%) Office 365
2 7 (5.98%) Microsoft Azure
3 2 (1.71%) Amazon AWS
4 1 (0.85%) Mimecast
Communications & Networking
1 19 (16.24%) DNS
2 16 (13.68%) Firewall
2 16 (13.68%) TCP/IP
3 15 (12.82%) SSL
4 8 (6.84%) VPN
5 6 (5.13%) VoIP
6 4 (3.42%) DHCP
7 3 (2.56%) SAN
8 2 (1.71%) Internet
8 2 (1.71%) Skype
8 2 (1.71%) WAN
9 1 (0.85%) DSL
9 1 (0.85%) FTP
9 1 (0.85%) VLAN
Development Applications
1 2 (1.71%) JIRA
General
1 7 (5.98%) Finance
2 5 (4.27%) Back Office
3 4 (3.42%) Retail
4 2 (1.71%) Telecoms
5 1 (0.85%) General Ledger
5 1 (0.85%) German Language
5 1 (0.85%) Law
Libraries, Frameworks & Software Standards
1 1 (0.85%) COM
Miscellaneous
1 20 (17.09%) Blackberry
2 15 (12.82%) Analytical Skills
3 7 (5.98%) Management Information System
4 5 (4.27%) Virtual Team
5 2 (1.71%) Data Centre
5 2 (1.71%) Hybrid Cloud
6 1 (0.85%) Enterprise Storage
6 1 (0.85%) EPoS
6 1 (0.85%) Fat Client
6 1 (0.85%) iPad
6 1 (0.85%) iPhone
6 1 (0.85%) Mathematics
6 1 (0.85%) Smartphone
6 1 (0.85%) Thin Client
6 1 (0.85%) User Experience
6 1 (0.85%) Video Conferencing
Operating Systems
1 92 (78.63%) Windows
2 54 (46.15%) Windows 7
3 26 (22.22%) Windows Server
4 24 (20.51%) Windows Server 2008
5 20 (17.09%) Windows 8
6 17 (14.53%) Windows Server 2012
7 15 (12.82%) Windows Server 2003
7 15 (12.82%) Windows XP
8 11 (9.40%) Windows Vista
9 9 (7.69%) Windows 10
10 4 (3.42%) Linux
11 1 (0.85%) Unix
Processes & Methodologies
1 63 (53.85%) ITIL
2 13 (11.11%) ITIL V3
3 12 (10.26%) Workflow
3 12 (10.26%) Workflow Management
4 11 (9.40%) Service Management
5 10 (8.55%) Service Delivery
6 7 (5.98%) Continuous Improvement
6 7 (5.98%) ITSM
7 6 (5.13%) Kalman Filter
7 6 (5.13%) Network Monitoring
7 6 (5.13%) Web Filtering
8 5 (4.27%) Incident Management
8 5 (4.27%) Line Management
8 5 (4.27%) Mentoring
9 4 (3.42%) CRM
10 3 (2.56%) Coaching
10 3 (2.56%) Infrastructure Transformation
10 3 (2.56%) Problem Management
10 3 (2.56%) Project Management
10 3 (2.56%) Ticket Management
Programming Languages
1 6 (5.13%) SQL
2 1 (0.85%) C
Qualifications
1 13 (11.11%) ITIL Certification
2 8 (6.84%) CCNA
2 8 (6.84%) Cisco Certification
3 5 (4.27%) MCP
3 5 (4.27%) Network+ Certification
4 4 (3.42%) Microsoft Certification
5 3 (2.56%) Degree
6 1 (0.85%) HNC
6 1 (0.85%) SAP Certification
Quality Assurance & Compliance
1 34 (29.06%) SLA
2 3 (2.56%) QA
3 1 (0.85%) ISO 9001
3 1 (0.85%) ISO/IEC 27001
3 1 (0.85%) ISO22301
System Software
1 73 (62.39%) Active Directory
2 26 (22.22%) VMware Infrastructure
3 18 (15.38%) Hyper-V
4 3 (2.56%) BlackBerry Internet Service
5 2 (1.71%) XenApp
6 1 (0.85%) Microsoft Virtual Server
6 1 (0.85%) Virtual Desktop
6 1 (0.85%) Virtual Servers
6 1 (0.85%) vSphere
Systems Management
1 20 (17.09%) SCCM
2 16 (13.68%) Backup Exec
3 1 (0.85%) DameWare
3 1 (0.85%) Nagios
3 1 (0.85%) SCOM
3 1 (0.85%) Tivoli
3 1 (0.85%) Tivoli Storage Manager
Vendors
1 47 (40.17%) Microsoft
2 29 (24.79%) VMware
3 20 (17.09%) HP
4 16 (13.68%) Cisco
4 16 (13.68%) Citrix
5 15 (12.82%) Dell
5 15 (12.82%) Symantec
6 14 (11.97%) SonicWALL
7 7 (5.98%) Avaya
8 6 (5.13%) SolarWinds
8 6 (5.13%) Sophos
9 5 (4.27%) Extreme Networks
10 3 (2.56%) Intel Security
10 3 (2.56%) Lotus
10 3 (2.56%) Splunk
11 2 (1.71%) Bomgar
11 2 (1.71%) LANDesk
11 2 (1.71%) Mitel
11 2 (1.71%) ServiceNow
12 1 (0.85%) Altiris
Horley, Surrey
Senitor Associates
Salary: £18000 - £20000 per annum + training
Posted: 1 hour ago
Surrey
Annapurna HR
Salary: £25000.00 - £30000.00 per annum
Posted: Yesterday
Surrey
Annapurna HR
Salary: £25000.00 - £30000.00 per annum
Posted: Yesterday
Surrey
Edward Carter Solutions
Salary: £30000 - £30001 per annum
Posted: 3 days ago
Surrey
Nexere Consulting Limited
Salary: £24K + Excellent Benefits
Posted: 2 days ago
Epsom
Hays London City Cheapside
Salary: £20000.00 - £24000.00 per annum + PROGRESSION + TRAINING
Posted: 24 days ago