The statistics below represent IT jobs advertised across the Surrey region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 July 2016 with a comparison to same period over 2 years.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 120 191 173
Rank change year-on-year
+71 -18
Permanent jobs requiring a Service Desk Analyst 66 28 49
As % of all permanent IT jobs located in Surrey 1.84% 0.61% 0.97%
As % of the Job Titles category 1.89% 0.63% 0.99%
Number of salaries quoted 52 26 48
Median salary £23,000 £24,000 £25,375
Median salary % change year-on-year
-4.16% -5.41%
90% offered a salary of more than £19,000 £21,000 £20,000
10% offered a salary of more than £28,000 £31,500 £35,800
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3485 4477 4958
As % of all permanent IT jobs located in Surrey 97.08% 98.24% 97.71%
Number of salaries quoted 2980 3821 4098
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,000 £26,500
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Surrey

Service Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Salary Trend in Surrey

Service Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Surrey region over the 3 months to 25 July 2016.

Service Desk Analyst Salary Histogram in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leatherhead +30 12 £22,500 -
Egham - 9 £28,000 - 1
Godalming +4 4 £24,000 -23.80%
Epsom - 4 £18,000 -
Guildford +8 3 £26,000 -4.58%
Dorking - 3 £22,000 -
Farnham - 2 £19,000 -
Woking -7 1 - - 1
Camberley - 1 £20,000 -
Tadworth - 1 £27,500 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 25 July 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Service Desk Analyst in the job title.

1 83 (65.35%) Windows
2 74 (58.27%) Active Directory
3 68 (53.54%) Microsoft
4 60 (47.24%) MS Excel
5 59 (46.46%) Windows 7
6 50 (39.37%) ITIL
6 50 (39.37%) MS Exchange
7 49 (38.58%) SLA
8 46 (36.22%) MS Office
9 32 (25.20%) HP
10 27 (21.26%) Windows Server
11 25 (19.69%) Cisco
12 24 (18.90%) VoIP
13 23 (18.11%) VMware
14 22 (17.32%) Network Monitoring
14 22 (17.32%) Firewall
15 20 (15.75%) Network+ Certification
15 20 (15.75%) CCNA
15 20 (15.75%) Cisco Certification
15 20 (15.75%) DNS
15 20 (15.75%) SolarWinds
15 20 (15.75%) Windows 8
15 20 (15.75%) Extreme Networks
16 19 (14.96%) VMware Infrastructure
16 19 (14.96%) Windows Server 2008
16 19 (14.96%) TCP/IP
16 19 (14.96%) Windows XP
16 19 (14.96%) Microsoft Certification
17 18 (14.17%) Citrix
17 18 (14.17%) Windows Server 2003

Service Desk Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (39.37%) MS Exchange
2 17 (13.39%) Exchange Server 2010
3 16 (12.60%) Exchange Server 2007
4 15 (11.81%) SharePoint
5 12 (9.45%) Exchange Server 2003
6 8 (6.30%) Skype for Business
7 1 (0.79%) SharePoint 2010
Applications
1 60 (47.24%) MS Excel
2 46 (36.22%) MS Office
3 6 (4.72%) MS PowerPoint
4 1 (0.79%) MS Visio
Business Applications
1 4 (3.15%) Dynamics CRM
Cloud Services
1 5 (3.94%) Office 365
2 1 (0.79%) Amazon AWS
2 1 (0.79%) Microsoft Azure
2 1 (0.79%) Mimecast
Communications & Networking
1 24 (18.90%) VoIP
2 22 (17.32%) Firewall
3 20 (15.75%) DNS
4 19 (14.96%) TCP/IP
5 12 (9.45%) SSL
6 10 (7.87%) LAN
6 10 (7.87%) WAN
7 8 (6.30%) Cisco ASA
7 8 (6.30%) DHCP
7 8 (6.30%) FWSM
8 5 (3.94%) VPN
9 3 (2.36%) SAN
10 1 (0.79%) 3G
10 1 (0.79%) Bluetooth
10 1 (0.79%) FTP
10 1 (0.79%) Internet
10 1 (0.79%) WebEx
10 1 (0.79%) Wi-Fi
Database & Business Intelligence
1 1 (0.79%) SQL Server
General
1 11 (8.66%) Telecoms
2 6 (4.72%) Finance
3 5 (3.94%) Retail
4 2 (1.57%) German Language
5 1 (0.79%) Back Office
5 1 (0.79%) General Ledger
Miscellaneous
1 13 (10.24%) Blackberry
2 9 (7.09%) Analytical Skills
3 4 (3.15%) Data Centre
3 4 (3.15%) EPoS
3 4 (3.15%) Hybrid Cloud
3 4 (3.15%) Mathematics
4 3 (2.36%) Video Conferencing
5 2 (1.57%) Driving Licence
5 2 (1.57%) Management Information System
6 1 (0.79%) iPad
6 1 (0.79%) iPhone
6 1 (0.79%) User Experience
Operating Systems
1 83 (65.35%) Windows
2 59 (46.46%) Windows 7
3 27 (21.26%) Windows Server
4 20 (15.75%) Windows 8
5 19 (14.96%) Windows Server 2008
5 19 (14.96%) Windows XP
6 18 (14.17%) Windows Server 2003
7 15 (11.81%) Windows Vista
8 10 (7.87%) Windows 10
9 7 (5.51%) Windows Server 2012
10 4 (3.15%) Linux
11 1 (0.79%) Android
11 1 (0.79%) Unix
Processes & Methodologies
1 50 (39.37%) ITIL
2 22 (17.32%) Network Monitoring
3 13 (10.24%) Kalman Filter
3 13 (10.24%) Web Filtering
4 10 (7.87%) ITIL V3
5 8 (6.30%) Mentoring
6 7 (5.51%) Continuous Improvement
6 7 (5.51%) Service Delivery
7 6 (4.72%) CRM
7 6 (4.72%) Project Planning
8 5 (3.94%) Ticket Management
9 4 (3.15%) Change Management
9 4 (3.15%) User Acceptance Testing
10 3 (2.36%) Application Packaging
10 3 (2.36%) Incident Management
10 3 (2.36%) Project Management
10 3 (2.36%) Service Management
10 3 (2.36%) Workflow
11 2 (1.57%) Infrastructure Transformation
11 2 (1.57%) Workflow Management
Programming Languages
1 13 (10.24%) C
2 2 (1.57%) SQL
Qualifications
1 20 (15.75%) CCNA
1 20 (15.75%) Cisco Certification
1 20 (15.75%) Network+ Certification
2 19 (14.96%) Microsoft Certification
3 9 (7.09%) MCSA
3 9 (7.09%) MCSE
4 8 (6.30%) MOS
5 7 (5.51%) ITIL Certification
6 3 (2.36%) MCP
6 3 (2.36%) SC Cleared
6 3 (2.36%) Security Cleared
7 2 (1.57%) Degree
8 1 (0.79%) DBS Check
8 1 (0.79%) MCDST
Quality Assurance & Compliance
1 49 (38.58%) SLA
System Software
1 74 (58.27%) Active Directory
2 19 (14.96%) VMware Infrastructure
3 14 (11.02%) Hyper-V
4 8 (6.30%) Firmware
4 8 (6.30%) XenApp
5 6 (4.72%) Citrix Presentation Server
5 6 (4.72%) XenDesktop
6 1 (0.79%) Microsoft Virtual Server
6 1 (0.79%) Virtual Servers
Systems Management
1 14 (11.02%) Backup Exec
2 11 (8.66%) SCCM
3 1 (0.79%) DameWare
3 1 (0.79%) Tivoli
3 1 (0.79%) Tivoli Storage Manager
Vendors
1 68 (53.54%) Microsoft
2 32 (25.20%) HP
3 25 (19.69%) Cisco
4 23 (18.11%) VMware
5 20 (15.75%) Extreme Networks
5 20 (15.75%) SolarWinds
6 18 (14.17%) Citrix
7 13 (10.24%) Sophos
8 12 (9.45%) Dell
8 12 (9.45%) Juniper
8 12 (9.45%) SonicWALL
8 12 (9.45%) Symantec
9 8 (6.30%) CheckPoint
9 8 (6.30%) F5
9 8 (6.30%) Palo Alto
10 4 (3.15%) LANDesk
11 2 (1.57%) Apple
11 2 (1.57%) Mitel
11 2 (1.57%) Sun
12 1 (0.79%) Oracle
Woking, Surrey
Plan UK
Salary: Competitive
Posted: 3 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 6 days ago