The statistics below represent IT jobs advertised across the Surrey region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 146 193 164
Rank change year-on-year
+47 -29
Permanent jobs requiring a Service Desk Analyst 47 33 71
As % of all permanent IT jobs located in Surrey 1.28% 0.72% 1.35%
As % of the Job Titles category 1.32% 0.73% 1.39%
Number of salaries quoted 36 31 71
Median salary £26,000 £23,600 £22,500
Median salary % change year-on-year
+10.16% +4.88%
90% offered a salary of more than £18,000 £21,000 £19,200
10% offered a salary of more than £28,000 £27,500 £29,600
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3565 4524 5113
As % of all permanent IT jobs located in Surrey 97.06% 98.22% 97.24%
Number of salaries quoted 3064 3818 4251
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Surrey

Service Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Salary Trend in Surrey

Service Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Surrey region over the 3 months to 26 June 2016.

Service Desk Analyst Salary Histogram in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham +35 6 £28,000 +30.23% 1
Woking -6 5 £26,250 -2.77%
Leatherhead +21 4 £22,500 -
Epsom +2 4 £18,000 -11.11%
Godalming - 3 £24,000 - 2
Staines +10 2 £26,250 +9.37%
Guildford +8 1 £26,000 +10.16% 1
Tadworth - 1 £27,500 -
Camberley - 1 £20,000 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 26 June 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Service Desk Analyst in the job title.

1 79 (66.39%) Windows
2 76 (63.87%) Microsoft
3 68 (57.14%) MS Excel
4 65 (54.62%) Windows 7
5 61 (51.26%) Active Directory
6 57 (47.90%) SLA
7 55 (46.22%) MS Exchange
8 52 (43.70%) MS Office
9 37 (31.09%) ITIL
10 35 (29.41%) HP
11 30 (25.21%) Windows Server
12 27 (22.69%) DNS
12 27 (22.69%) Firewall
13 25 (21.01%) TCP/IP
13 25 (21.01%) Windows XP
14 24 (20.17%) VMware
14 24 (20.17%) Exchange Server 2010
15 23 (19.33%) VoIP
16 22 (18.49%) Exchange Server 2007
16 22 (18.49%) Windows 8
16 22 (18.49%) Windows Server 2008
17 20 (16.81%) VMware Infrastructure
17 20 (16.81%) Backup Exec
18 19 (15.97%) Cisco
18 19 (15.97%) Blackberry
18 19 (15.97%) Citrix
18 19 (15.97%) Windows Server 2003
18 19 (15.97%) Hyper-V
19 18 (15.13%) Network Monitoring
19 18 (15.13%) Microsoft Certification

Service Desk Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (46.22%) MS Exchange
2 24 (20.17%) Exchange Server 2010
3 22 (18.49%) Exchange Server 2007
4 15 (12.61%) Exchange Server 2003
5 11 (9.24%) SharePoint
6 8 (6.72%) Skype for Business
7 3 (2.52%) Exchange Server 2013
Applications
1 68 (57.14%) MS Excel
2 52 (43.70%) MS Office
3 9 (7.56%) MS PowerPoint
4 4 (3.36%) MS Visio
Business Applications
1 4 (3.36%) Dynamics CRM
Cloud Services
1 3 (2.52%) Office 365
2 1 (0.84%) Mimecast
Communications & Networking
1 27 (22.69%) DNS
1 27 (22.69%) Firewall
2 25 (21.01%) TCP/IP
3 23 (19.33%) VoIP
4 18 (15.13%) SSL
5 10 (8.40%) LAN
5 10 (8.40%) WAN
6 9 (7.56%) DHCP
7 8 (6.72%) Cisco ASA
7 8 (6.72%) FWSM
8 2 (1.68%) 3G
8 2 (1.68%) Bluetooth
8 2 (1.68%) SAN
8 2 (1.68%) VPN
8 2 (1.68%) Wi-Fi
9 1 (0.84%) FTP
9 1 (0.84%) Internet
9 1 (0.84%) WebEx
Database & Business Intelligence
1 1 (0.84%) SQL Server
General
1 11 (9.24%) Telecoms
2 7 (5.88%) Finance
3 6 (5.04%) Retail
4 2 (1.68%) Back Office
4 2 (1.68%) German Language
5 1 (0.84%) General Ledger
Libraries, Frameworks & Software Standards
1 1 (0.84%) REST
Miscellaneous
1 19 (15.97%) Blackberry
2 7 (5.88%) Analytical Skills
3 4 (3.36%) Data Centre
3 4 (3.36%) EPoS
3 4 (3.36%) Hybrid Cloud
3 4 (3.36%) Mathematics
3 4 (3.36%) Video Conferencing
4 3 (2.52%) Driving Licence
5 2 (1.68%) Management Information System
6 1 (0.84%) iPad
6 1 (0.84%) iPhone
Operating Systems
1 79 (66.39%) Windows
2 65 (54.62%) Windows 7
3 30 (25.21%) Windows Server
4 25 (21.01%) Windows XP
5 22 (18.49%) Windows 8
5 22 (18.49%) Windows Server 2008
6 19 (15.97%) Windows Server 2003
7 15 (12.61%) Windows Vista
8 7 (5.88%) Windows 10
9 6 (5.04%) Windows Server 2012
10 3 (2.52%) Linux
11 1 (0.84%) Android
11 1 (0.84%) Unix
Processes & Methodologies
1 37 (31.09%) ITIL
2 18 (15.13%) Network Monitoring
3 10 (8.40%) Kalman Filter
3 10 (8.40%) Web Filtering
4 9 (7.56%) Mentoring
5 8 (6.72%) ITIL V3
6 6 (5.04%) Change Management
6 6 (5.04%) Continuous Improvement
6 6 (5.04%) CRM
6 6 (5.04%) Project Planning
6 6 (5.04%) Service Delivery
7 4 (3.36%) Application Packaging
7 4 (3.36%) Business Continuity
7 4 (3.36%) Ticket Management
7 4 (3.36%) User Acceptance Testing
8 3 (2.52%) Incident Management
9 2 (1.68%) ERP
9 2 (1.68%) Service Management
10 1 (0.84%) Business Intelligence
10 1 (0.84%) Workflow
Programming Languages
1 13 (10.92%) C
2 2 (1.68%) SQL
Qualifications
1 18 (15.13%) Microsoft Certification
2 17 (14.29%) CCNA
2 17 (14.29%) Cisco Certification
2 17 (14.29%) Network+ Certification
3 9 (7.56%) MCSA
3 9 (7.56%) MCSE
4 8 (6.72%) MOS
5 3 (2.52%) ITIL Certification
5 3 (2.52%) SC Cleared
5 3 (2.52%) Security Cleared
6 2 (1.68%) Degree
7 1 (0.84%) DBS Check
7 1 (0.84%) MCDST
7 1 (0.84%) MCP
Quality Assurance & Compliance
1 57 (47.90%) SLA
System Software
1 61 (51.26%) Active Directory
2 20 (16.81%) VMware Infrastructure
3 19 (15.97%) Hyper-V
4 8 (6.72%) Firmware
5 7 (5.88%) XenApp
6 6 (5.04%) Citrix Presentation Server
6 6 (5.04%) XenDesktop
7 1 (0.84%) Microsoft Virtual Server
7 1 (0.84%) Virtual Servers
Systems Management
1 20 (16.81%) Backup Exec
2 9 (7.56%) SCCM
3 1 (0.84%) DameWare
3 1 (0.84%) Tivoli
3 1 (0.84%) Tivoli Storage Manager
Vendors
1 76 (63.87%) Microsoft
2 35 (29.41%) HP
3 24 (20.17%) VMware
4 19 (15.97%) Cisco
4 19 (15.97%) Citrix
5 18 (15.13%) Dell
5 18 (15.13%) SonicWALL
5 18 (15.13%) Symantec
6 17 (14.29%) Extreme Networks
6 17 (14.29%) SolarWinds
7 13 (10.92%) Juniper
8 10 (8.40%) Sophos
9 8 (6.72%) CheckPoint
9 8 (6.72%) F5
9 8 (6.72%) Palo Alto
10 5 (4.20%) LANDesk
11 3 (2.52%) Adobe
11 3 (2.52%) Sun
12 1 (0.84%) Oracle
12 1 (0.84%) Salesforce.com
Surrey
Premier IT
Salary: £23000 - £28000 per annum
Posted: 4 days ago
Surrey
Euro London Appointments
Salary: £25k - 30k & 10% bonus + £3k allowance
Posted: 3 days ago
Surrey
Hays West And Wales
Salary: £18000 - £22500 per annum + Benefits & Training
Posted: 6 days ago
Godalming, Surrey
Ashdown IT
Salary: £24000 per annum + excellent benefits
Posted: 6 days ago
Guildford, Surrey
Ashdown IT
Salary: £24000 - £28000 per annum + Excellent benefits
Posted: 6 days ago
Godalming, Surrey
Zorba Consulting Limited
Salary: £18k - 25k per year + benefits
Posted: 6 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 5 days ago
Weybridge, Surrey
St Georges Weybridge
Salary: Up to £24,000 per annum dependent upon experience
Posted: 9 days ago