The statistics below represent IT jobs advertised across the Surrey region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Desk Analyst
South East / Surrey
Rank 111 146 147
Rank change year-on-year
+35 +1
Permanent jobs requiring a Service Desk Analyst 61 58 69
As % of all permanent IT jobs located in Surrey 2.28% 1.50% 1.57%
As % of the Job Titles category 2.36% 1.55% 1.59%
Number of salaries quoted 59 55 66
Median salary £24,000 £25,000 £22,000
Median salary % change year-on-year
-4.00% +13.63%
90% offered a salary of more than £21,220 £19,750 £21,000
10% offered a salary of more than £32,500 £29,200 £28,300
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
2588 3751 4330
As % of all permanent IT jobs located in Surrey 96.86% 97.15% 98.34%
Number of salaries quoted 2231 3252 3650
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £23,500 £25,000 £25,000
10% offered a salary of more than £62,500 £62,500 £60,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Analyst
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Surrey

Service Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Salary Trend in Surrey

Service Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Surrey region over the 3 months to 20 January 2017.

Service Desk Analyst Salary Histogram in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +16 15 £30,001 +15.38% 4
Epsom +15 11 £24,000 -
Guildford +27 8 £27,500 +4.76% 3
Leatherhead - 4 £24,000 -
Redhill - 3 £25,000 -
Egham +8 1 £25,000 -10.71%
Staines 0 1 £21,400 -22.18%
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 20 January 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Service Desk Analyst in the job title.

1 94 (81.74%) Windows
2 69 (60.00%) Active Directory
3 61 (53.04%) ITIL
4 57 (49.57%) Windows 7
5 50 (43.48%) Microsoft
6 44 (38.26%) MS Exchange
7 38 (33.04%) MS Excel
8 33 (28.70%) Exchange Server 2007
9 32 (27.83%) SCCM
10 30 (26.09%) SLA
11 25 (21.74%) Blackberry
12 23 (20.00%) MS Office
13 21 (18.26%) Windows Server 2008
13 21 (18.26%) Windows 8
14 20 (17.39%) Analytical Skills
15 19 (16.52%) Windows Server
16 18 (15.65%) Workflow
16 18 (15.65%) Workflow Management
17 17 (14.78%) VMware
17 17 (14.78%) SharePoint
17 17 (14.78%) Windows Server 2012
18 16 (13.91%) Citrix
19 15 (13.04%) VMware Infrastructure
19 15 (13.04%) Exchange Server 2010
20 14 (12.17%) ITIL V3
20 14 (12.17%) VPN
20 14 (12.17%) DNS
21 12 (10.43%) Hyper-V
22 11 (9.57%) Windows XP
22 11 (9.57%) Service Management

Service Desk Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (38.26%) MS Exchange
2 33 (28.70%) Exchange Server 2007
3 17 (14.78%) SharePoint
4 15 (13.04%) Exchange Server 2010
5 8 (6.96%) Exchange Server 2013
5 8 (6.96%) SharePoint 2010
6 5 (4.35%) Blackberry Enterprise Server
6 5 (4.35%) IBM Notes
7 3 (2.61%) Exchange Server 2003
8 2 (1.74%) Skype for Business
Applications
1 38 (33.04%) MS Excel
2 23 (20.00%) MS Office
Cloud Services
1 10 (8.70%) Office 365
2 6 (5.22%) Microsoft Azure
3 1 (0.87%) Amazon AWS
Communications & Networking
1 14 (12.17%) DNS
1 14 (12.17%) VPN
2 11 (9.57%) TCP/IP
3 10 (8.70%) Firewall
3 10 (8.70%) SSL
4 4 (3.48%) DHCP
5 3 (2.61%) VoIP
6 2 (1.74%) Skype
7 1 (0.87%) DSL
7 1 (0.87%) Internet
7 1 (0.87%) VLAN
7 1 (0.87%) WAN
Development Applications
1 2 (1.74%) JIRA
General
1 8 (6.96%) Finance
2 7 (6.09%) Back Office
3 4 (3.48%) Law
4 3 (2.61%) Manufacturing
4 3 (2.61%) Retail
5 1 (0.87%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (0.87%) COM
Miscellaneous
1 25 (21.74%) Blackberry
2 20 (17.39%) Analytical Skills
3 7 (6.09%) Virtual Team
4 5 (4.35%) Management Information System
5 4 (3.48%) iPad
5 4 (3.48%) iPhone
6 3 (2.61%) Client/Server
7 2 (1.74%) Fat Client
7 2 (1.74%) Thin Client
8 1 (0.87%) Blog
8 1 (0.87%) Enterprise Storage
8 1 (0.87%) Mathematics
8 1 (0.87%) Smartphone
8 1 (0.87%) Video Conferencing
Operating Systems
1 94 (81.74%) Windows
2 57 (49.57%) Windows 7
3 21 (18.26%) Windows 8
3 21 (18.26%) Windows Server 2008
4 19 (16.52%) Windows Server
5 17 (14.78%) Windows Server 2012
6 11 (9.57%) Windows XP
7 8 (6.96%) Windows Server 2003
8 5 (4.35%) Windows 10
9 4 (3.48%) Windows Vista
10 1 (0.87%) Android
Processes & Methodologies
1 61 (53.04%) ITIL
2 18 (15.65%) Workflow
2 18 (15.65%) Workflow Management
3 14 (12.17%) ITIL V3
4 11 (9.57%) Service Management
5 9 (7.83%) ITSM
6 7 (6.09%) Service Delivery
7 5 (4.35%) Line Management
8 4 (3.48%) Incident Management
8 4 (3.48%) Software Deployment
9 3 (2.61%) Coaching
9 3 (2.61%) CRM
9 3 (2.61%) IT Audit
9 3 (2.61%) Patch Management
10 2 (1.74%) Continuous Improvement
10 2 (1.74%) Document Management
10 2 (1.74%) Infrastructure Transformation
10 2 (1.74%) Mentoring
10 2 (1.74%) Performance Management
10 2 (1.74%) Problem Management
Programming Languages
1 5 (4.35%) SQL
2 3 (2.61%) C
Qualifications
1 9 (7.83%) ITIL Certification
2 6 (5.22%) MCP
3 5 (4.35%) CCNA
3 5 (4.35%) Cisco Certification
4 4 (3.48%) Microsoft Certification
5 3 (2.61%) Degree
5 3 (2.61%) MCITP
6 2 (1.74%) DBS Check
7 1 (0.87%) HNC
7 1 (0.87%) SAP Certification
Quality Assurance & Compliance
1 30 (26.09%) SLA
2 5 (4.35%) QA
3 1 (0.87%) ISO 9001
3 1 (0.87%) ISO/IEC 27001
3 1 (0.87%) ISO22301
System Software
1 69 (60.00%) Active Directory
2 15 (13.04%) VMware Infrastructure
3 12 (10.43%) Hyper-V
4 5 (4.35%) BlackBerry Internet Service
5 1 (0.87%) Virtual Desktop
5 1 (0.87%) vSphere
5 1 (0.87%) XenApp
Systems Management
1 32 (27.83%) SCCM
2 10 (8.70%) Backup Exec
3 3 (2.61%) Systems Management Server (SMS)
4 1 (0.87%) Nagios
4 1 (0.87%) SCOM
Vendors
1 50 (43.48%) Microsoft
2 17 (14.78%) VMware
3 16 (13.91%) Citrix
4 11 (9.57%) Dell
5 10 (8.70%) Cisco
5 10 (8.70%) HP
5 10 (8.70%) Symantec
6 9 (7.83%) SonicWALL
7 8 (6.96%) Avaya
8 5 (4.35%) Lotus
8 5 (4.35%) ServiceNow
9 3 (2.61%) Intel Security
9 3 (2.61%) Nokia
9 3 (2.61%) Splunk
10 2 (1.74%) Bomgar
10 2 (1.74%) iManage
11 1 (0.87%) Altiris
11 1 (0.87%) Apple
11 1 (0.87%) LANDesk
11 1 (0.87%) SolarWinds
Guildford, Surrey
First Point
Salary: £18000.00 - £24000.00 per annum + Bonus + Benefits
Posted: 1 hour ago
Surrey
McGregor Boyall
Salary: £20000.00 - £25000.00 per annum
Posted: 22 hours ago
Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + Training
Posted: 2 days ago
Woking, Surrey
Michael Bailey Associates
Salary: Market Salary
Posted: 23 hours ago
Horley, Surrey
Senitor Associates
Salary: £18000 - £20000 per annum + training
Posted: 3 days ago
Guildford, Surrey
Information Technology Services
Salary: £30k - 35k per year
Posted: 3 days ago
Woking, Surrey
Stott & May
Salary: £30000 - £35000 per annum
Posted: 4 days ago
Woking, Surrey
Stott & May
Salary: £30000 - £35000 per annum
Posted: 4 days ago
Woking
Edward Carter Solutions
Salary: £30000 - £30001 per annum
Posted: 14 days ago