The statistics below represent IT jobs advertised across the Surrey region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 120 164 174
Rank change year-on-year
+44 +10
Permanent jobs requiring a Service Desk Analyst 63 49 54
As % of all permanent IT jobs located in Surrey 1.84% 1.16% 1.15%
As % of the Job Titles category 1.89% 1.20% 1.18%
Number of salaries quoted 58 47 52
Median salary £24,000 £22,500 £22,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £20,425 £20,750 £21,000
10% offered a salary of more than £32,500 £28,000 £28,000
UK excluding London median salary £22,500 £21,500 £21,500
% change year-on-year
+4.65% -
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3338 4099 4576
As % of all permanent IT jobs located in Surrey 97.43% 97.06% 97.76%
Number of salaries quoted 2782 3592 3710
Median salary £45,000 £42,500 £45,000
Median salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Analyst
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Surrey

Service Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Salary Trend in Surrey

Service Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Surrey region over the 3 months to 30 September 2016.

Service Desk Analyst Salary Histogram in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leatherhead +10 17 £23,000 +2.22%
Egham +20 11 £32,500 +16.07%
Woking - 5 £27,500 -
Dorking +7 4 £22,500 -
Redhill +10 3 £19,500 -6.02%
Epsom - 3 £21,000 - 1
Farnham - 3 £19,000 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 30 September 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Service Desk Analyst in the job title.

1 87 (73.11%) Windows
2 73 (61.34%) Active Directory
3 58 (48.74%) ITIL
3 58 (48.74%) Windows 7
4 55 (46.22%) MS Exchange
5 53 (44.54%) MS Excel
6 50 (42.02%) Microsoft
7 46 (38.66%) SLA
8 32 (26.89%) VMware
9 31 (26.05%) HP
10 30 (25.21%) Exchange Server 2007
11 27 (22.69%) Windows Server
11 27 (22.69%) VMware Infrastructure
12 25 (21.01%) Windows Server 2008
12 25 (21.01%) DNS
13 23 (19.33%) MS Office
13 23 (19.33%) Exchange Server 2010
14 22 (18.49%) Hyper-V
14 22 (18.49%) TCP/IP
14 22 (18.49%) Firewall
15 21 (17.65%) Blackberry
15 21 (17.65%) Cisco
15 21 (17.65%) Windows 8
16 20 (16.81%) Backup Exec
17 19 (15.97%) SSL
17 19 (15.97%) Windows XP
17 19 (15.97%) Windows Server 2003
18 18 (15.13%) Symantec
18 18 (15.13%) SharePoint
18 18 (15.13%) Dell

Service Desk Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (46.22%) MS Exchange
2 30 (25.21%) Exchange Server 2007
3 23 (19.33%) Exchange Server 2010
4 18 (15.13%) SharePoint
5 12 (10.08%) Exchange Server 2003
6 7 (5.88%) Exchange Server 2013
7 2 (1.68%) Blackberry Enterprise Server
7 2 (1.68%) IBM Notes
7 2 (1.68%) SharePoint 2010
8 1 (0.84%) Skype for Business
Applications
1 53 (44.54%) MS Excel
2 23 (19.33%) MS Office
3 2 (1.68%) MS PowerPoint
4 1 (0.84%) MS Visio
Cloud Services
1 7 (5.88%) Microsoft Azure
2 6 (5.04%) Office 365
3 1 (0.84%) Amazon AWS
3 1 (0.84%) Mimecast
Communications & Networking
1 25 (21.01%) DNS
2 22 (18.49%) Firewall
2 22 (18.49%) TCP/IP
3 19 (15.97%) SSL
4 15 (12.61%) VoIP
5 7 (5.88%) VPN
5 7 (5.88%) WAN
6 6 (5.04%) DHCP
6 6 (5.04%) LAN
7 3 (2.52%) SAN
8 2 (1.68%) Internet
9 1 (0.84%) Cisco ASA
9 1 (0.84%) DSL
9 1 (0.84%) FTP
9 1 (0.84%) FWSM
9 1 (0.84%) VLAN
Database & Business Intelligence
1 1 (0.84%) SQL Server
Development Applications
1 2 (1.68%) JIRA
General
1 6 (5.04%) Retail
2 5 (4.20%) Finance
3 4 (3.36%) Back Office
4 3 (2.52%) Telecoms
5 1 (0.84%) General Ledger
5 1 (0.84%) German Language
Miscellaneous
1 21 (17.65%) Blackberry
2 11 (9.24%) Analytical Skills
3 4 (3.36%) Data Centre
3 4 (3.36%) Hybrid Cloud
3 4 (3.36%) Management Information System
4 3 (2.52%) EPoS
5 2 (1.68%) Virtual Team
6 1 (0.84%) Enterprise Storage
6 1 (0.84%) iPad
6 1 (0.84%) iPhone
6 1 (0.84%) Mathematics
6 1 (0.84%) User Experience
Operating Systems
1 87 (73.11%) Windows
2 58 (48.74%) Windows 7
3 27 (22.69%) Windows Server
4 25 (21.01%) Windows Server 2008
5 21 (17.65%) Windows 8
6 19 (15.97%) Windows Server 2003
6 19 (15.97%) Windows XP
7 15 (12.61%) Windows Server 2012
7 15 (12.61%) Windows Vista
8 7 (5.88%) Windows 10
9 4 (3.36%) Linux
10 1 (0.84%) Android
10 1 (0.84%) Unix
Processes & Methodologies
1 58 (48.74%) ITIL
2 14 (11.76%) Network Monitoring
3 13 (10.92%) Kalman Filter
3 13 (10.92%) Web Filtering
4 10 (8.40%) Service Delivery
5 9 (7.56%) Continuous Improvement
5 9 (7.56%) ITIL V3
6 7 (5.88%) Service Management
6 7 (5.88%) Workflow
6 7 (5.88%) Workflow Management
7 6 (5.04%) Mentoring
8 5 (4.20%) ITSM
8 5 (4.20%) Ticket Management
9 3 (2.52%) Coaching
9 3 (2.52%) CRM
9 3 (2.52%) Incident Management
9 3 (2.52%) Infrastructure Transformation
9 3 (2.52%) Problem Management
9 3 (2.52%) Project Management
10 2 (1.68%) Change Control
Programming Languages
1 7 (5.88%) C
2 5 (4.20%) SQL
Qualifications
1 15 (12.61%) CCNA
1 15 (12.61%) Cisco Certification
2 13 (10.92%) ITIL Certification
2 13 (10.92%) Network+ Certification
3 8 (6.72%) Microsoft Certification
4 5 (4.20%) MCP
5 2 (1.68%) Degree
5 2 (1.68%) MCSA
5 2 (1.68%) MCSE
5 2 (1.68%) SC Cleared
5 2 (1.68%) Security Cleared
6 1 (0.84%) MCDST
6 1 (0.84%) MOS
Quality Assurance & Compliance
1 46 (38.66%) SLA
2 2 (1.68%) QA
System Software
1 73 (61.34%) Active Directory
2 27 (22.69%) VMware Infrastructure
3 22 (18.49%) Hyper-V
4 4 (3.36%) XenApp
5 2 (1.68%) BlackBerry Internet Service
5 2 (1.68%) Citrix Presentation Server
5 2 (1.68%) XenDesktop
6 1 (0.84%) Firmware
6 1 (0.84%) Microsoft Virtual Server
6 1 (0.84%) Virtual Desktop
6 1 (0.84%) Virtual Servers
Systems Management
1 20 (16.81%) Backup Exec
2 15 (12.61%) SCCM
3 1 (0.84%) DameWare
3 1 (0.84%) Nagios
3 1 (0.84%) SCOM
3 1 (0.84%) Tivoli
3 1 (0.84%) Tivoli Storage Manager
Vendors
1 50 (42.02%) Microsoft
2 32 (26.89%) VMware
3 31 (26.05%) HP
4 21 (17.65%) Cisco
5 18 (15.13%) Dell
5 18 (15.13%) SonicWALL
5 18 (15.13%) Symantec
6 14 (11.76%) SolarWinds
7 13 (10.92%) Citrix
7 13 (10.92%) Extreme Networks
7 13 (10.92%) Sophos
8 3 (2.52%) Avaya
8 3 (2.52%) Intel Security
9 2 (1.68%) Juniper
9 2 (1.68%) Lotus
9 2 (1.68%) Mitel
9 2 (1.68%) ServiceNow
10 1 (0.84%) F5
10 1 (0.84%) Palo Alto
10 1 (0.84%) Veeam
Epsom
Hays London City Cheapside
Salary: £24000.00 - £26000.00 per annum + pension, healthcare
Posted: 25 days ago