The statistics below represent IT jobs advertised across the Surrey region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 157 167 161
Rank change year-on-year
+10 -6
Permanent jobs requiring a Service Desk Analyst 47 42 65
As % of all permanent IT jobs located in Surrey 1.18% 0.96% 1.26%
As % of the Job Titles category 1.22% 0.98% 1.30%
Number of salaries quoted 40 40 65
Median salary £26,000 £23,500 £22,500
Median salary % change year-on-year
+10.63% +4.44%
90% offered a salary of more than £18,000 £20,400 £19,000
10% offered a salary of more than £35,000 £28,000 £27,500
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
3863 4299 4995
As % of all permanent IT jobs located in Surrey 97.23% 97.88% 96.95%
Number of salaries quoted 3271 3580 4113
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Surrey

Service Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Salary Trend in Surrey

Service Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Surrey region over the 3 months to 27 May 2016.

Service Desk Analyst Salary Histogram in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -1 8 £28,000 +18.64% 1
Woking +4 7 £26,000 -3.70%
Epsom -2 3 £18,000 -11.11%
Egham +26 2 £28,000 +13.13% 1
Staines +7 2 £26,250 -6.25%
Cobham - 1 £35,000 -
Leatherhead - 1 £22,500 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 27 May 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Service Desk Analyst in the job title.

1 80 (70.18%) Windows
2 76 (66.67%) Microsoft
3 66 (57.89%) MS Excel
3 66 (57.89%) Windows 7
4 61 (53.51%) Active Directory
5 55 (48.25%) SLA
6 53 (46.49%) MS Office
7 52 (45.61%) MS Exchange
8 35 (30.70%) ITIL
9 34 (29.82%) HP
10 32 (28.07%) Windows Server
11 31 (27.19%) DNS
12 29 (25.44%) Firewall
13 28 (24.56%) TCP/IP
14 26 (22.81%) Exchange Server 2010
15 25 (21.93%) Exchange Server 2007
15 25 (21.93%) Windows Server 2008
16 24 (21.05%) Windows 8
17 23 (20.18%) VMware
17 23 (20.18%) Windows XP
18 21 (18.42%) VoIP
18 21 (18.42%) Backup Exec
18 21 (18.42%) Hyper-V
19 20 (17.54%) VMware Infrastructure
19 20 (17.54%) SonicWALL
19 20 (17.54%) Dell
19 20 (17.54%) SSL
19 20 (17.54%) Blackberry
19 20 (17.54%) Symantec
20 19 (16.67%) Citrix

Service Desk Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (45.61%) MS Exchange
2 26 (22.81%) Exchange Server 2010
3 25 (21.93%) Exchange Server 2007
4 13 (11.40%) Exchange Server 2003
5 10 (8.77%) SharePoint
6 8 (7.02%) Skype for Business
7 7 (6.14%) Exchange Server 2013
Applications
1 66 (57.89%) MS Excel
2 53 (46.49%) MS Office
3 10 (8.77%) MS PowerPoint
4 4 (3.51%) MS Visio
Business Applications
1 4 (3.51%) Dynamics CRM
Cloud Services
1 2 (1.75%) Office 365
Communications & Networking
1 31 (27.19%) DNS
2 29 (25.44%) Firewall
3 28 (24.56%) TCP/IP
4 21 (18.42%) VoIP
5 20 (17.54%) SSL
6 11 (9.65%) DHCP
7 10 (8.77%) LAN
8 9 (7.89%) WAN
9 8 (7.02%) Cisco ASA
9 8 (7.02%) FWSM
10 3 (2.63%) 3G
10 3 (2.63%) Bluetooth
10 3 (2.63%) Wi-Fi
11 1 (0.88%) VPN
11 1 (0.88%) WebEx
Database & Business Intelligence
1 1 (0.88%) SQL Server
General
1 10 (8.77%) Telecoms
2 6 (5.26%) Finance
2 6 (5.26%) Retail
3 3 (2.63%) Back Office
3 3 (2.63%) German Language
4 1 (0.88%) Advertising
Libraries, Frameworks & Software Standards
1 1 (0.88%) REST
Miscellaneous
1 20 (17.54%) Blackberry
2 6 (5.26%) Analytical Skills
3 4 (3.51%) Driving Licence
3 4 (3.51%) Mathematics
3 4 (3.51%) Video Conferencing
4 3 (2.63%) EPoS
5 1 (0.88%) Data Centre
5 1 (0.88%) Hybrid Cloud
5 1 (0.88%) iPad
5 1 (0.88%) iPhone
Operating Systems
1 80 (70.18%) Windows
2 66 (57.89%) Windows 7
3 32 (28.07%) Windows Server
4 25 (21.93%) Windows Server 2008
5 24 (21.05%) Windows 8
6 23 (20.18%) Windows XP
7 17 (14.91%) Windows Server 2003
8 13 (11.40%) Windows Vista
9 9 (7.89%) Windows Server 2012
10 4 (3.51%) Windows 10
11 1 (0.88%) Android
Processes & Methodologies
1 35 (30.70%) ITIL
2 15 (13.16%) Network Monitoring
3 8 (7.02%) ITIL V3
4 7 (6.14%) Kalman Filter
4 7 (6.14%) Mentoring
4 7 (6.14%) Web Filtering
5 6 (5.26%) Change Management
5 6 (5.26%) Project Planning
6 5 (4.39%) Business Continuity
6 5 (4.39%) CRM
7 4 (3.51%) Application Packaging
7 4 (3.51%) User Acceptance Testing
8 3 (2.63%) ERP
8 3 (2.63%) Incident Management
9 2 (1.75%) Data Protection
9 2 (1.75%) Service Delivery
10 1 (0.88%) Business Intelligence
10 1 (0.88%) Continuous Improvement
10 1 (0.88%) Ticket Management
10 1 (0.88%) Workflow
Programming Languages
1 13 (11.40%) C
2 1 (0.88%) SQL
Qualifications
1 18 (15.79%) Microsoft Certification
2 14 (12.28%) CCNA
2 14 (12.28%) Cisco Certification
2 14 (12.28%) Network+ Certification
3 10 (8.77%) MCSA
3 10 (8.77%) MCSE
4 8 (7.02%) MOS
5 3 (2.63%) ITIL Certification
5 3 (2.63%) SC Cleared
5 3 (2.63%) Security Cleared
6 2 (1.75%) Degree
7 1 (0.88%) DBS Check
7 1 (0.88%) MCDST
7 1 (0.88%) MCP
Quality Assurance & Compliance
1 55 (48.25%) SLA
System Software
1 61 (53.51%) Active Directory
2 21 (18.42%) Hyper-V
3 20 (17.54%) VMware Infrastructure
4 8 (7.02%) Firmware
5 7 (6.14%) XenApp
6 6 (5.26%) Citrix Presentation Server
6 6 (5.26%) XenDesktop
Systems Management
1 21 (18.42%) Backup Exec
2 9 (7.89%) SCCM
Vendors
1 76 (66.67%) Microsoft
2 34 (29.82%) HP
3 23 (20.18%) VMware
4 20 (17.54%) Dell
4 20 (17.54%) SonicWALL
4 20 (17.54%) Symantec
5 19 (16.67%) Citrix
6 15 (13.16%) Cisco
7 14 (12.28%) Extreme Networks
7 14 (12.28%) SolarWinds
8 12 (10.53%) Juniper
9 8 (7.02%) CheckPoint
9 8 (7.02%) F5
9 8 (7.02%) Palo Alto
10 6 (5.26%) Sophos
11 4 (3.51%) Adobe
11 4 (3.51%) LANDesk
12 3 (2.63%) Sun
13 2 (1.75%) Remedy
14 1 (0.88%) Apple
Surrey
Coal IT Services
Salary: £Market Rate
Posted: 3 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 4 days ago