The statistics below represent IT jobs advertised across the Surrey region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
South East / Surrey
Rank 86 141 139
Rank change year-on-year
+55 -2
Permanent jobs requiring a Service Desk Analyst 76 69 80
As % of all permanent IT jobs located in Surrey 2.84% 1.73% 1.78%
As % of the Job Titles category 2.94% 1.78% 1.81%
Number of salaries quoted 73 61 76
Median salary £24,000 £23,000 £21,750
Median salary % change year-on-year
+4.34% +5.74%
90% offered a salary of more than £20,700 £19,000 £20,500
10% offered a salary of more than £32,500 £28,000 £31,000
UK excluding London median salary £22,500 £21,573 £21,750
% change year-on-year
+4.29% -0.81%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
2582 3868 4420
As % of all permanent IT jobs located in Surrey 96.38% 97.16% 98.11%
Number of salaries quoted 2123 3381 3692
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £23,000 £25,000 £25,000
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Surrey

Service Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Salary Trend in Surrey

Service Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Surrey region over the 3 months to 24 February 2017.

Service Desk Analyst Salary Histogram in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking - 20 £32,500 - 1
Epsom +11 13 £24,000 +33.33% 2
Guildford +21 12 £30,000 +14.28% 1
Staines - 4 £22,500 -
Chertsey - 3 £23,000 -
Leatherhead - 2 £24,000 -
Redhill - 2 £25,000 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 24 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Service Desk Analyst in the job title.

1 98 (79.03%) Windows
2 67 (54.03%) Active Directory
3 62 (50.00%) Windows 7
4 56 (45.16%) ITIL
5 55 (44.35%) Microsoft
6 45 (36.29%) MS Exchange
7 40 (32.26%) MS Excel
8 35 (28.23%) SCCM
9 31 (25.00%) MS Office
10 30 (24.19%) SLA
10 30 (24.19%) Exchange Server 2007
11 28 (22.58%) Blackberry
12 25 (20.16%) Windows 8
13 19 (15.32%) Windows Server 2008
13 19 (15.32%) Analytical Skills
13 19 (15.32%) Citrix
14 18 (14.52%) Workflow
14 18 (14.52%) Workflow Management
15 17 (13.71%) Windows Server
16 16 (12.90%) Windows Server 2012
16 16 (12.90%) VPN
17 14 (11.29%) SharePoint
18 13 (10.48%) Office 365
18 13 (10.48%) Service Management
19 12 (9.68%) ITIL V3
20 10 (8.06%) VMware
20 10 (8.06%) Exchange Server 2010
20 10 (8.06%) Avaya
20 10 (8.06%) MCP
20 10 (8.06%) DNS

Service Desk Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (36.29%) MS Exchange
2 30 (24.19%) Exchange Server 2007
3 14 (11.29%) SharePoint
4 10 (8.06%) Exchange Server 2010
5 9 (7.26%) SharePoint 2010
6 7 (5.65%) Blackberry Enterprise Server
6 7 (5.65%) IBM Notes
7 6 (4.84%) Exchange Server 2013
8 2 (1.61%) Skype for Business
Applications
1 40 (32.26%) MS Excel
2 31 (25.00%) MS Office
Cloud Services
1 13 (10.48%) Office 365
2 5 (4.03%) Microsoft Azure
3 1 (0.81%) Amazon AWS
Communications & Networking
1 16 (12.90%) VPN
2 10 (8.06%) DNS
3 9 (7.26%) TCP/IP
4 5 (4.03%) DHCP
4 5 (4.03%) Firewall
4 5 (4.03%) SSL
5 3 (2.42%) LAN
5 3 (2.42%) WAN
6 2 (1.61%) Skype
6 2 (1.61%) VoIP
Development Applications
1 2 (1.61%) JIRA
General
1 9 (7.26%) Back Office
1 9 (7.26%) Finance
2 7 (5.65%) Law
3 4 (3.23%) Manufacturing
4 2 (1.61%) Retail
5 1 (0.81%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.61%) EDI
2 1 (0.81%) COM
Miscellaneous
1 28 (22.58%) Blackberry
2 19 (15.32%) Analytical Skills
3 9 (7.26%) Virtual Team
4 5 (4.03%) iPad
4 5 (4.03%) iPhone
5 4 (3.23%) Client/Server
5 4 (3.23%) Management Information System
6 2 (1.61%) Fat Client
6 2 (1.61%) Thin Client
7 1 (0.81%) Blog
7 1 (0.81%) Enterprise Storage
7 1 (0.81%) Smartphone
7 1 (0.81%) Video Conferencing
Operating Systems
1 98 (79.03%) Windows
2 62 (50.00%) Windows 7
3 25 (20.16%) Windows 8
4 19 (15.32%) Windows Server 2008
5 17 (13.71%) Windows Server
6 16 (12.90%) Windows Server 2012
7 8 (6.45%) Windows XP
8 5 (4.03%) Windows 10
9 4 (3.23%) Linux
10 2 (1.61%) Android
10 2 (1.61%) Windows Server 2003
Processes & Methodologies
1 56 (45.16%) ITIL
2 18 (14.52%) Workflow
2 18 (14.52%) Workflow Management
3 13 (10.48%) Service Management
4 12 (9.68%) ITIL V3
5 9 (7.26%) ITSM
6 5 (4.03%) Line Management
6 5 (4.03%) Service Delivery
6 5 (4.03%) Software Deployment
7 4 (3.23%) Data Management
7 4 (3.23%) Incident Management
7 4 (3.23%) IT Audit
7 4 (3.23%) Patch Management
8 3 (2.42%) Coaching
8 3 (2.42%) CRM
8 3 (2.42%) Document Management
8 3 (2.42%) Statistics
9 2 (1.61%) Continuous Improvement
9 2 (1.61%) Mentoring
9 2 (1.61%) Problem Management
Programming Languages
1 5 (4.03%) SQL
2 4 (3.23%) C
Qualifications
1 10 (8.06%) MCP
2 7 (5.65%) CCNA
2 7 (5.65%) Cisco Certification
2 7 (5.65%) Microsoft Certification
3 4 (3.23%) DBS Check
3 4 (3.23%) MCITP
4 3 (2.42%) Degree
4 3 (2.42%) ITIL Certification
4 3 (2.42%) MCDST
4 3 (2.42%) MCSE
5 1 (0.81%) HNC
5 1 (0.81%) SAP Certification
Quality Assurance & Compliance
1 30 (24.19%) SLA
2 7 (5.65%) QA
3 1 (0.81%) ISO 9001
3 1 (0.81%) ISO/IEC 27001
3 1 (0.81%) ISO22301
System Software
1 67 (54.03%) Active Directory
2 9 (7.26%) VMware Infrastructure
3 7 (5.65%) BlackBerry Internet Service
3 7 (5.65%) Hyper-V
4 4 (3.23%) XenApp
5 1 (0.81%) vSphere
Systems Management
1 35 (28.23%) SCCM
2 6 (4.84%) Backup Exec
3 4 (3.23%) Systems Management Server (SMS)
Vendors
1 55 (44.35%) Microsoft
2 19 (15.32%) Citrix
3 10 (8.06%) Avaya
3 10 (8.06%) Cisco
3 10 (8.06%) VMware
4 7 (5.65%) Dell
4 7 (5.65%) Lotus
5 6 (4.84%) HP
5 6 (4.84%) ServiceNow
5 6 (4.84%) Symantec
6 5 (4.03%) SonicWALL
7 4 (3.23%) Nokia
8 3 (2.42%) iManage
8 3 (2.42%) SAP
8 3 (2.42%) Splunk
9 2 (1.61%) Apple
9 2 (1.61%) Bomgar
10 1 (0.81%) Altiris
10 1 (0.81%) Intel Security
10 1 (0.81%) LANDesk
Guildford, Surrey
Information Technology Services
Salary: £30k - 35k per year
Posted: 19 hours ago
Epsom, Surrey
Hays Finance Technology
Salary: £22000.00 - £26000.00 per annum + Online Training + Progression
Posted: 2 days ago
Farnham, Surrey
Redrock Consulting Ltd
Salary: £16000 - £28000 per annum + training, progression
Posted: 2 days ago
Woking, Surrey
Elliot
Salary: Up to £22,000 per annum plus company pension & benefits.
Posted: 2 days ago