The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 187 157 191
Rank change year-on-year
-30 +34
Permanent jobs requiring a Service Desk Analyst 29 70 36
As % of all permanent IT jobs located in Surrey 0.62% 1.34% 0.69%
As % of the Job Titles category 0.64% 1.40% 0.72%
Number of salaries quoted 27 69 29
Average salary £23,600 £23,500 £23,500
Average salary % change year-on-year
+0.42% -
90% offered a salary of more than £21,300 £19,500 £17,000
10% offered a salary of more than £27,700 £29,800 £29,288
UK excluding London average salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4507 4992 4974
As % of all permanent IT jobs located in Surrey 96.70% 95.58% 95.78%
Number of salaries quoted 3817 4162 4053
Average salary £45,000 £45,000 £42,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £25,000 £27,000 £26,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Surrey

Service Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Salary Trend in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham - 6 £21,500 -
Woking +29 4 £27,000 -4.42%
Guildford +11 4 £24,800 +14.94%
Staines -18 2 £24,000 +10.34%
Weybridge - 2 £21,000 -
Leatherhead - 2 £22,500 - 1
Chertsey -3 1 £22,000 -23.47%
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 3 July 2015, IT jobs across the Surrey region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 62 (62.63%) Windows
2 61 (61.62%) Active Directory
3 54 (54.55%) ITIL
4 51 (51.52%) MS Excel
5 50 (50.51%) Microsoft
6 45 (45.45%) MS Office
7 40 (40.40%) Windows 7
8 37 (37.37%) SLA
9 36 (36.36%) MS Exchange
10 29 (29.29%) VMware
11 25 (25.25%) Incident Management
11 25 (25.25%) VMware Infrastructure
12 24 (24.24%) Citrix
13 22 (22.22%) HP
13 22 (22.22%) DNS
14 21 (21.21%) Blackberry
15 20 (20.20%) TCP/IP
15 20 (20.20%) LAN
15 20 (20.20%) WAN
15 20 (20.20%) Firewall
16 18 (18.18%) Backup Exec
16 18 (18.18%) Symantec
17 17 (17.17%) SharePoint
18 16 (16.16%) Windows Server 2003
18 16 (16.16%) Exchange Server 2007
18 16 (16.16%) Hyper-V
18 16 (16.16%) Service Delivery
19 14 (14.14%) Windows Server 2008
20 13 (13.13%) SCCM
20 13 (13.13%) Internet

Service Desk Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 3 July 2015, IT jobs across the Surrey region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (36.36%) MS Exchange
2 17 (17.17%) SharePoint
3 16 (16.16%) Exchange Server 2007
4 12 (12.12%) Exchange Server 2010
4 12 (12.12%) Exchange Server 2003
5 2 (2.02%) Blackberry Enterprise Server
5 2 (2.02%) SharePoint 2010
5 2 (2.02%) Lync
Applications
1 51 (51.52%) MS Excel
2 45 (45.45%) MS Office
3 6 (6.06%) MS PowerPoint
Cloud Services
1 4 (4.04%) Amazon AWS
2 2 (2.02%) SaaS
Communications & Networking
1 22 (22.22%) DNS
2 20 (20.20%) LAN
2 20 (20.20%) WAN
2 20 (20.20%) TCP/IP
2 20 (20.20%) Firewall
3 13 (13.13%) Internet
3 13 (13.13%) SSL
4 10 (10.10%) SAN
4 10 (10.10%) DHCP
5 8 (8.08%) VoIP
6 3 (3.03%) Intranet
6 3 (3.03%) VLAN
7 2 (2.02%) Telepresence
7 2 (2.02%) H.323
8 1 (1.01%) Broadband
8 1 (1.01%) IP Telephony
Database & Business Intelligence
1 2 (2.02%) Relational Database
General
1 7 (7.07%) Finance
2 2 (2.02%) Law
2 2 (2.02%) Retail
Libraries, Frameworks & Software Standards
1 2 (2.02%) HTML
1 2 (2.02%) CSS
1 2 (2.02%) XML
1 2 (2.02%) EDI
Miscellaneous
1 21 (21.21%) Blackberry
2 8 (8.08%) Analytical Skills
3 6 (6.06%) Fat Client
3 6 (6.06%) Thin Client
4 4 (4.04%) Management Information System
5 3 (3.03%) Video Conferencing
5 3 (3.03%) iPhone
6 2 (2.02%) Mobile App
6 2 (2.02%) Handset
6 2 (2.02%) EPoS
6 2 (2.02%) Statistics
6 2 (2.02%) Computer Science
7 1 (1.01%) PDA
7 1 (1.01%) Visualisation
7 1 (1.01%) iPad
Operating Systems
1 62 (62.63%) Windows
2 40 (40.40%) Windows 7
3 16 (16.16%) Windows Server 2003
4 14 (14.14%) Windows Server 2008
5 12 (12.12%) Windows Vista
5 12 (12.12%) Windows XP
6 7 (7.07%) Linux
7 6 (6.06%) Windows 8
7 6 (6.06%) Windows Server 2012
8 4 (4.04%) UNIX
8 4 (4.04%) Mac OS
9 3 (3.03%) Apple iOS
Processes & Methodologies
1 54 (54.55%) ITIL
2 25 (25.25%) Incident Management
3 16 (16.16%) Service Delivery
4 9 (9.09%) Service Management
5 6 (6.06%) Kalman Filter
6 4 (4.04%) Agile Software Development
7 3 (3.03%) Project Planning
7 3 (3.03%) Continuous Improvement
8 2 (2.02%) Time Management
8 2 (2.02%) Data Protection
8 2 (2.02%) ITIL V3
8 2 (2.02%) Database Theory
8 2 (2.02%) Relational Database Theory
8 2 (2.02%) SDLC
8 2 (2.02%) Asset Management
8 2 (2.02%) Workflow Management
8 2 (2.02%) Logistics
8 2 (2.02%) ITSM
8 2 (2.02%) Workflow
8 2 (2.02%) E-Commerce
Programming Languages
1 3 (3.03%) SQL
2 2 (2.02%) JavaScript
3 1 (1.01%) C
Qualifications
1 13 (13.13%) ITIL Foundation Certificate
2 9 (9.09%) Cisco Certification
2 9 (9.09%) A+ Certification
3 8 (8.08%) Microsoft Certification
3 8 (8.08%) MCP
4 7 (7.07%) CCNA
5 5 (5.05%) Degree
6 4 (4.04%) MCSA
6 4 (4.04%) SAP Certification
7 3 (3.03%) ITIL Certification
8 1 (1.01%) CCNP
Quality Assurance & Compliance
1 37 (37.37%) SLA
2 4 (4.04%) ISO/IEC 27001
2 4 (4.04%) ISO 9001
System Software
1 61 (61.62%) Active Directory
2 25 (25.25%) VMware Infrastructure
3 16 (16.16%) Hyper-V
4 12 (12.12%) XenApp
5 6 (6.06%) Terminal Services
5 6 (6.06%) Citrix Presentation Server
5 6 (6.06%) XenDesktop
6 3 (3.03%) KVM
6 3 (3.03%) XenServer
Systems Management
1 18 (18.18%) Backup Exec
2 13 (13.13%) SCCM
3 6 (6.06%) Norton AntiVirus
4 3 (3.03%) ZENworks
5 2 (2.02%) Tivoli
5 2 (2.02%) Tivoli Storage Manager
Vendors
1 50 (50.51%) Microsoft
2 29 (29.29%) VMware
3 24 (24.24%) Citrix
4 22 (22.22%) HP
5 18 (18.18%) Symantec
6 12 (12.12%) SonicWALL
6 12 (12.12%) Dell
7 9 (9.09%) Cisco
8 6 (6.06%) IBM
8 6 (6.06%) SAP
8 6 (6.06%) Veeam
9 3 (3.03%) Remedy
9 3 (3.03%) Apple
10 2 (2.02%) JD Edwards
10 2 (2.02%) Salesforce.com
10 2 (2.02%) Polycom
10 2 (2.02%) Tandberg
11 1 (1.01%) Altiris
Epsom, Surrey
Vantage Recruitment Solutions Ltd
Salary: From £18,000 to £20,000 per annum + Benefits
Posted: 2 days ago
Leatherhead, Surrey
Hudson IT
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago