The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 149 184 210
Rank change year-on-year
+35 +26
Permanent jobs requiring a Service Desk Analyst 69 32 28
As % of all permanent IT jobs located in Surrey 1.30% 0.60% 0.46%
As % of the Job Titles category 1.36% 0.63% 0.48%
Number of salaries quoted 69 29 25
Average salary £22,500 £22,500 £25,000
Average salary % change year-on-year
- -10.00%
90% offered a salary of more than £19,000 £21,000 £20,000
10% offered a salary of more than £27,500 £25,000 £26,750
UK excluding London average salary £21,000 £21,000 £22,000
% change year-on-year
- -4.54%
Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
5057 5073 5795
As % of all permanent IT jobs located in Surrey 95.18% 95.83% 95.44%
Number of salaries quoted 4134 4028 5080
Average salary £45,000 £40,000 £45,000
Average salary % change year-on-year
+12.50% -11.11%
90% offered a salary of more than £25,000 £25,000 £27,500
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Desk Analyst
South East

Service Desk Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Surrey

Service Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Surrey region.

Service Desk Analyst Salary Trend in Surrey

Service Desk Analyst
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Surrey region over the 3 months to 18 April 2014.

Service Desk Analyst Salary Histogram in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Reigate +11 12 £24,250 +12.79%
Woking +3 10 £27,500 +30.95%
Dorking - 9 £19,500 - 1
Guildford +1 3 £17,500 -36.36% 1
Chertsey - 3 £19,000 -
Epsom -20 2 £24,750 -1.00% 1
Egham - 2 £30,500 -
Redhill 0 1 £23,500 - 1
Staines - 1 £19,000 -
Weybridge - 1 £21,000 -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 18 April 2014, IT jobs across the Surrey region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 87 (63.97%) ITIL
2 74 (54.41%) Windows
3 71 (52.21%) Active Directory
4 70 (51.47%) Microsoft
5 50 (36.76%) MS Office
6 49 (36.03%) MS Exchange
7 48 (35.29%) Cisco Certification
8 47 (34.56%) Cisco
9 45 (33.09%) CCNA
10 42 (30.88%) Microsoft Certification
11 41 (30.15%) SLA
12 36 (26.47%) MCSE
13 35 (25.74%) Network+ Certification
14 34 (25.00%) MS Excel
15 33 (24.26%) Windows XP
16 32 (23.53%) Windows 7
17 30 (22.06%) MCSA
18 29 (21.32%) Citrix
18 29 (21.32%) Firewall
19 27 (19.85%) MOS
20 25 (18.38%) HP
20 25 (18.38%) Cisco ASA
20 25 (18.38%) F5
20 25 (18.38%) FWSM
21 24 (17.65%) Juniper
21 24 (17.65%) SharePoint
21 24 (17.65%) Finance
22 21 (15.44%) Lync
22 21 (15.44%) SolarWinds
23 19 (13.97%) Exchange Server 2007

Service Desk Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 18 April 2014, IT jobs across the Surrey region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 49 (36.03%) MS Exchange
2 24 (17.65%) SharePoint
3 21 (15.44%) Lync
4 19 (13.97%) Exchange Server 2007
5 13 (9.56%) IBM Notes
5 13 (9.56%) SharePoint 2010
6 12 (8.82%) Blackberry Enterprise Server
7 10 (7.35%) Moodle
8 7 (5.15%) Exchange Server 2010
9 3 (2.21%) Exchange Server 2003
Applications
1 50 (36.76%) MS Office
2 34 (25.00%) MS Excel
3 4 (2.94%) MS Visio
Cloud Services
1 10 (7.35%) Office 365
Communications & Networking
1 29 (21.32%) Firewall
2 25 (18.38%) Cisco ASA
2 25 (18.38%) FWSM
3 18 (13.24%) Internet
4 15 (11.03%) VoIP
5 14 (10.29%) DNS
6 13 (9.56%) VPN
7 12 (8.82%) Ethernet
7 12 (8.82%) ADSL
8 6 (4.41%) IP Telephony
8 6 (4.41%) TCP/IP
9 5 (3.68%) Broadband
10 4 (2.94%) LAN
10 4 (2.94%) WAN
11 3 (2.21%) DHCP
12 2 (1.47%) SAN
13 1 (0.74%) Cisco IOS
General
1 24 (17.65%) Finance
2 11 (8.09%) Telecoms
3 7 (5.15%) Legal
4 6 (4.41%) Manufacturing
5 4 (2.94%) Back Office
6 3 (2.21%) Law
6 3 (2.21%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (2.94%) .NET
2 1 (0.74%) EDI
Miscellaneous
1 19 (13.97%) Firmware
2 18 (13.24%) Blackberry
3 6 (4.41%) Handset
4 4 (2.94%) Client/Server
5 1 (0.74%) iPhone
5 1 (0.74%) NHS
5 1 (0.74%) Thin Client
5 1 (0.74%) Statistics
5 1 (0.74%) CMDB
5 1 (0.74%) Fat Client
5 1 (0.74%) LIMS
Operating Systems
1 74 (54.41%) Windows
2 33 (24.26%) Windows XP
3 32 (23.53%) Windows 7
4 17 (12.50%) Windows Server 2008
5 13 (9.56%) Windows 8
6 7 (5.15%) Windows Server 2003
6 7 (5.15%) Windows 2000
6 7 (5.15%) Android
7 1 (0.74%) Windows Vista
Processes & Methodologies
1 87 (63.97%) ITIL
2 18 (13.24%) ITIL V3
3 17 (12.50%) Network Monitoring
4 13 (9.56%) Incident Management
5 11 (8.09%) Service Management
6 10 (7.35%) Workflow
6 10 (7.35%) Workflow Management
7 9 (6.62%) Configuration Management
8 8 (5.88%) CAD
9 4 (2.94%) Change Management
9 4 (2.94%) Release Management
9 4 (2.94%) Problem Management
9 4 (2.94%) Continuous Improvement
9 4 (2.94%) Service Desk Management
10 3 (2.21%) Asset Management
10 3 (2.21%) Document Management
11 2 (1.47%) Service Delivery
12 1 (0.74%) ERP
12 1 (0.74%) Software Engineering
Programming Languages
1 11 (8.09%) C
2 8 (5.88%) SQL
Qualifications
1 48 (35.29%) Cisco Certification
2 45 (33.09%) CCNA
3 42 (30.88%) Microsoft Certification
4 36 (26.47%) MCSE
5 35 (25.74%) Network+ Certification
6 30 (22.06%) MCSA
7 27 (19.85%) MOS
8 13 (9.56%) MCP
9 8 (5.88%) Degree
10 6 (4.41%) Security Cleared
11 5 (3.68%) CCNP
12 3 (2.21%) A+ Certification
12 3 (2.21%) MCITP
13 2 (1.47%) ITIL Certification
13 2 (1.47%) SAP Certification
14 1 (0.74%) CCA
14 1 (0.74%) Citrix Certification
14 1 (0.74%) MCDST
Quality Assurance & Compliance
1 41 (30.15%) SLA
2 2 (1.47%) ISO/IEC 27001
2 2 (1.47%) ISO 9001
System Software
1 71 (52.21%) Active Directory
2 5 (3.68%) Terminal Services
2 5 (3.68%) VMware Infrastructure
3 4 (2.94%) BlackBerry Internet Service
4 1 (0.74%) XenApp
Systems Management
1 17 (12.50%) SCCM
2 6 (4.41%) ServiceCenter
3 1 (0.74%) Norton AntiVirus
3 1 (0.74%) Tivoli
3 1 (0.74%) Tivoli Storage Manager
3 1 (0.74%) Backup Exec
Vendors
1 70 (51.47%) Microsoft
2 47 (34.56%) Cisco
3 29 (21.32%) Citrix
4 25 (18.38%) HP
4 25 (18.38%) F5
5 24 (17.65%) Juniper
6 21 (15.44%) SolarWinds
7 17 (12.50%) CheckPoint
8 14 (10.29%) BMC
8 14 (10.29%) BT
9 13 (9.56%) Sophos
9 13 (9.56%) Avaya
9 13 (9.56%) Lotus
10 10 (7.35%) Barracuda Networks
11 7 (5.15%) Remedy
12 6 (4.41%) VMware
12 6 (4.41%) Peregrine
12 6 (4.41%) Apple
13 5 (3.68%) JD Edwards
13 5 (3.68%) Oracle
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + ben+training
Posted: Yesterday
Surrey
Senitor Associates
Salary: £28000 per annum
Posted: Yesterday
Surrey
Coal IT Services
Salary: From £22,000 to £27,000 per annum + Bens
Posted: 3 days ago
Surrey
Coal IT Services
Salary: From £20,000 to £25,000 per annum + Benefits
Posted: 3 days ago
Redhill, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £27000 per annum + Benefits
Posted: 3 days ago
Leatherhead, Surrey
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: 4 days ago
Surrey
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 7 days ago
Epsom, Surrey
Atkins
Salary: Competitive
Posted: 23 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £24,000 to £28,000 per annum + 29 days + Share Ops + Pension + mo
Posted: 24 days ago