Customer Service Jobs in Rochdale

Customer Service
Manchester > Rochdale

The following table provides summary statistics for permanent job vacancies advertised in Rochdale with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 13 30 8
Rank change year-on-year +17 -22 -5
Permanent jobs citing Customer Service 3 1 10
As % of all permanent jobs advertised in Rochdale 6.67% 0.70% 16.67%
As % of the Processes & Methodologies category 8.33% 0.70% 17.54%
Number of salaries quoted 3 1 0
10th Percentile £32,150 - -
25th Percentile £33,500 - -
Median annual salary (50th Percentile) £36,500 £38,000 -
Median % change year-on-year -3.95% - -
75th Percentile £37,250 - -
90th Percentile - - -
Manchester median annual salary £36,000 £37,500 £40,000
% change year-on-year -4.00% -6.25% +9.59%

All Process and Methodology Skills
Rochdale

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Rochdale with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 36 142 57
As % of all permanent jobs advertised in Rochdale 80.00% 100.00% 95.00%
Number of salaries quoted 16 12 18
10th Percentile £33,625 - £22,250
25th Percentile £38,188 £30,138 £28,000
Median annual salary (50th Percentile) £43,750 £40,000 £32,283
Median % change year-on-year +9.38% +23.90% -28.26%
75th Percentile £47,813 £56,250 £34,231
90th Percentile £55,625 £61,125 £37,462
Manchester median annual salary £55,000 £57,500 £55,000
% change year-on-year -4.35% +4.55% +10.00%

Customer Service
Job Vacancy Trend in Rochdale

Job postings citing Customer Service as a proportion of all IT jobs advertised in Rochdale.

Job vacancy trend for Customer Service in Rochdale

Customer Service
Salary Trend in Rochdale

3-month moving average salary quoted in jobs citing Customer Service in Rochdale.

Salary trend for Customer Service in Rochdale

Customer Service
Co-occurring Skills and Capabilities in Rochdale by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (33.33%) Microsoft 365
Communications & Networking
1 1 (33.33%) DNS
1 1 (33.33%) IPsec
1 1 (33.33%) SSL
1 1 (33.33%) VPN
Job Titles
1 2 (66.67%) 2nd Line Support
1 2 (66.67%) 2nd Line Support Analyst
1 2 (66.67%) Analyst
1 2 (66.67%) Support Analyst
2 1 (33.33%) Senior
2 1 (33.33%) Senior Data Warehouse Specialist
2 1 (33.33%) Senior Technical Specialist
2 1 (33.33%) Senior Technical Support
2 1 (33.33%) Senior Unix Technical Specialist
2 1 (33.33%) Support Specialist
2 1 (33.33%) Technical Specialist
2 1 (33.33%) Technical Support
2 1 (33.33%) Technical Support Specialist
Miscellaneous
1 3 (100.00%) Data Centre
2 1 (33.33%) Driving Licence
2 1 (33.33%) Onboarding
Processes & Methodologies
1 1 (33.33%) Computer Science
Qualifications
1 1 (33.33%) Degree
Quality Assurance & Compliance
1 3 (100.00%) ISO/IEC 27001
2 2 (66.67%) ISO 9001
System Software
1 1 (33.33%) Active Directory