The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Rochdale region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank - 10 20
Permanent jobs requiring a 2nd Line Support 0 3 1
As % of all permanent IT jobs located in Rochdale - 12.50% 1.37%
As % of the Job Titles category - 13.04% 1.37%
Number of salaries quoted 0 3 1
Average salary - £19,000 £19,000
UK excluding London average salary £24,375 £25,000 £25,000
% change year-on-year
-2.50% -
2nd Line Support
Manchester

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Rochdale region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Rochdale
Permanent IT job ads with a match in the
Job Titles category
43 23 73
As % of all permanent IT jobs located in Rochdale 89.58% 95.83% 100.00%
Number of salaries quoted 42 20 72
Average salary £45,000 £33,000 £27,500
Average salary % change year-on-year
+36.36% +20.00%
90% offered a salary of more than £24,775 £19,000 £19,000
10% offered a salary of more than £49,900 £44,000 £45,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Rochdale

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Rochdale region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Rochdale

2nd Line Support
Salary Trend in Rochdale

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Rochdale region.

2nd Line Support Salary Trend in Rochdale

2nd Line Support
Top 19 Related IT Skills in Rochdale

For the 6 months to 27 August 2014, IT jobs across the Rochdale region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 4 (100.00%) Internet
2 2 (50.00%) Service Management
2 2 (50.00%) VMware
2 2 (50.00%) VMware Certified Professional (VCP)
2 2 (50.00%) VMware Infrastructure
2 2 (50.00%) Amazon AWS
2 2 (50.00%) Continuous Improvement
2 2 (50.00%) Change Control
2 2 (50.00%) SQL
2 2 (50.00%) Web Services
2 2 (50.00%) Windows
2 2 (50.00%) MCSE
2 2 (50.00%) SharePoint
2 2 (50.00%) MS Exchange
2 2 (50.00%) ADSL
2 2 (50.00%) SLA
2 2 (50.00%) Microsoft
2 2 (50.00%) Sun
2 2 (50.00%) Microsoft Certification

2nd Line Support
Top Related IT Skills in Rochdale by Category

For the 6 months to 27 August 2014, IT jobs across the Rochdale region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (50.00%) SharePoint
1 2 (50.00%) MS Exchange
Cloud Services
1 2 (50.00%) Amazon AWS
Communications & Networking
1 4 (100.00%) Internet
2 2 (50.00%) ADSL
Libraries, Frameworks & Software Standards
1 2 (50.00%) Web Services
Operating Systems
1 2 (50.00%) Windows
Processes & Methodologies
1 2 (50.00%) Service Management
1 2 (50.00%) Continuous Improvement
1 2 (50.00%) Change Control
Programming Languages
1 2 (50.00%) SQL
Qualifications
1 2 (50.00%) MCSE
1 2 (50.00%) Microsoft Certification
1 2 (50.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (50.00%) SLA
System Software
1 2 (50.00%) VMware Infrastructure
Vendors
1 2 (50.00%) Microsoft
1 2 (50.00%) Sun
1 2 (50.00%) VMware