The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Rochdale region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 9 - 8
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 5 0 5
As % of all permanent IT jobs located in Rochdale 11.90% - 15.15%
As % of the Job Titles category 11.90% - 15.63%
Number of salaries quoted 5 0 5
Average salary £20,000 - £35,000
UK excluding London average salary £25,500 £25,000 £24,125
% change year-on-year
+2.00% +3.62%
2nd Line Support
Manchester

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Rochdale region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Rochdale
Permanent IT job ads with a match in the
Job Titles category
42 33 32
As % of all permanent IT jobs located in Rochdale 100.00% 100.00% 96.97%
Number of salaries quoted 40 33 32
Average salary £35,000 £43,000 £32,500
Average salary % change year-on-year
-18.60% +32.30%
90% offered a salary of more than £20,000 £15,000 £25,000
10% offered a salary of more than £54,000 £40,000 £52,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Rochdale

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Rochdale region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Rochdale

2nd Line Support
Salary Trend in Rochdale

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Rochdale region.

2nd Line Support Salary Trend in Rochdale

2nd Line Support
Top 30 Related IT Skills in Rochdale

For the 6 months to 11 February 2016, IT jobs across the Rochdale region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 12 (100.00%) Windows
1 12 (100.00%) Firewall
2 11 (91.67%) SLA
3 10 (83.33%) HTML
3 10 (83.33%) ADSL
3 10 (83.33%) ISDN
3 10 (83.33%) PSTN
3 10 (83.33%) Telecoms
3 10 (83.33%) FTP
3 10 (83.33%) TCP/IP
3 10 (83.33%) Internet
3 10 (83.33%) Coaching
3 10 (83.33%) Analytical Skills
4 2 (16.67%) MS Exchange
4 2 (16.67%) Office 365
5 1 (8.33%) VPN
5 1 (8.33%) SSL
5 1 (8.33%) Replication
5 1 (8.33%) VMware
5 1 (8.33%) VLAN
5 1 (8.33%) Windows Vista
5 1 (8.33%) VMware Infrastructure
5 1 (8.33%) Windows Server 2008
5 1 (8.33%) WAN
5 1 (8.33%) LAN
5 1 (8.33%) MS Office
5 1 (8.33%) ITIL
5 1 (8.33%) MCSE
5 1 (8.33%) MS Excel
5 1 (8.33%) Cisco

2nd Line Support
Top Related IT Skills in Rochdale by Category

For the 6 months to 11 February 2016, IT jobs across the Rochdale region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (16.67%) MS Exchange
2 1 (8.33%) Exchange Server 2010
2 1 (8.33%) Exchange Server 2013
Applications
1 1 (8.33%) MS Excel
1 1 (8.33%) MS Office
Cloud Services
1 2 (16.67%) Office 365
2 1 (8.33%) Microsoft Azure
Communications & Networking
1 12 (100.00%) Firewall
2 10 (83.33%) ADSL
2 10 (83.33%) FTP
2 10 (83.33%) Internet
2 10 (83.33%) ISDN
2 10 (83.33%) PSTN
2 10 (83.33%) TCP/IP
3 1 (8.33%) LAN
3 1 (8.33%) SSL
3 1 (8.33%) VLAN
3 1 (8.33%) VPN
3 1 (8.33%) WAN
General
1 10 (83.33%) Telecoms
Libraries, Frameworks & Software Standards
1 10 (83.33%) HTML
Miscellaneous
1 10 (83.33%) Analytical Skills
2 1 (8.33%) Private Cloud
2 1 (8.33%) Replication
Operating Systems
1 12 (100.00%) Windows
2 1 (8.33%) Windows 8
2 1 (8.33%) Windows Server
2 1 (8.33%) Windows Server 2008
2 1 (8.33%) Windows Server 2012
2 1 (8.33%) Windows Vista
Processes & Methodologies
1 10 (83.33%) Coaching
2 1 (8.33%) ITIL
Qualifications
1 1 (8.33%) MCSE
1 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 11 (91.67%) SLA
System Software
1 1 (8.33%) Active Directory
1 1 (8.33%) Hyper-V
1 1 (8.33%) Terminal Services
1 1 (8.33%) VMware Infrastructure
1 1 (8.33%) XenApp
Vendors
1 1 (8.33%) Apple
1 1 (8.33%) Cisco
1 1 (8.33%) Citrix
1 1 (8.33%) HP
1 1 (8.33%) Microsoft
1 1 (8.33%) VMware