The statistics below represent IT jobs advertised across the Scotland region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 144 165 172
Rank change year-on-year
+21 +7
Permanent jobs requiring a Help Desk Analyst 2 5 4
As % of all permanent IT jobs located in Scotland 0.079% 0.15% 0.11%
As % of the Job Titles category 0.083% 0.16% 0.11%
Number of salaries quoted 1 2 3
Median salary £18,500 £18,000 £24,000
Median salary % change year-on-year
+2.77% -25.00%
UK excluding London median salary £21,500 £20,750 £21,500
% change year-on-year
+3.61% -3.48%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2415 3126 3496
As % of all permanent IT jobs located in Scotland 95.49% 95.33% 96.95%
Number of salaries quoted 1547 2009 2226
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £27,500 £28,500 £27,500
10% offered a salary of more than £62,500 £56,150 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Analyst
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in Scotland

Help Desk Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Scotland region.

Help Desk Analyst Salary Trend in Scotland

Help Desk Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Scotland region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +11 1 - -
Fife +1 1 £18,500 -
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 26 September 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Help Desk Analyst in the job title.

1 5 (62.50%) Windows
2 4 (50.00%) MS Exchange
3 3 (37.50%) Microsoft
3 3 (37.50%) Active Directory
4 2 (25.00%) MS Excel
4 2 (25.00%) Windows 7
4 2 (25.00%) Office 365
4 2 (25.00%) Analytical Skills
4 2 (25.00%) Video Conferencing
4 2 (25.00%) Windows Server 2008
4 2 (25.00%) Windows Server 2003
4 2 (25.00%) SQL
4 2 (25.00%) MS Office
5 1 (12.50%) MCP
5 1 (12.50%) HNC
5 1 (12.50%) HND
5 1 (12.50%) PRINCE2
5 1 (12.50%) DHCP
5 1 (12.50%) DNS
5 1 (12.50%) SLA
5 1 (12.50%) Cisco
5 1 (12.50%) Finance
5 1 (12.50%) Manufacturing
5 1 (12.50%) MCITP
5 1 (12.50%) QA
5 1 (12.50%) Exchange Server 2007
5 1 (12.50%) Customer Engagement
5 1 (12.50%) Driving Licence
5 1 (12.50%) Windows XP
5 1 (12.50%) Microsoft Certification

Help Desk Analyst Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (50.00%) MS Exchange
2 1 (12.50%) Exchange Server 2007
Applications
1 2 (25.00%) MS Excel
1 2 (25.00%) MS Office
Cloud Services
1 2 (25.00%) Office 365
Communications & Networking
1 1 (12.50%) DHCP
1 1 (12.50%) DNS
General
1 1 (12.50%) Finance
1 1 (12.50%) Manufacturing
Miscellaneous
1 2 (25.00%) Analytical Skills
1 2 (25.00%) Video Conferencing
2 1 (12.50%) Driving Licence
Operating Systems
1 5 (62.50%) Windows
2 2 (25.00%) Windows 7
2 2 (25.00%) Windows Server 2003
2 2 (25.00%) Windows Server 2008
3 1 (12.50%) Windows XP
Processes & Methodologies
1 1 (12.50%) Customer Engagement
1 1 (12.50%) PRINCE2
Programming Languages
1 2 (25.00%) SQL
Qualifications
1 1 (12.50%) HNC
1 1 (12.50%) HND
1 1 (12.50%) MCITP
1 1 (12.50%) MCP
1 1 (12.50%) Microsoft Certification
Quality Assurance & Compliance
1 1 (12.50%) QA
1 1 (12.50%) SLA
System Software
1 3 (37.50%) Active Directory
Vendors
1 3 (37.50%) Microsoft
2 1 (12.50%) Cisco