The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Help Desk Analyst
Rank - 138 150
Permanent jobs requiring a Help Desk Analyst 0 10 7
As % of all permanent IT jobs located in Scotland - 0.290% 0.199%
As % of the Job Titles category - 0.307% 0.210%
Number of salaries quoted 0 8 7
Average salary - £20,000 £22,000
Average salary % change year-on-year
- -9.09%
UK excluding London average salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
All Job Titles
Scotland
Permanent IT job ads with a match in the
Job Titles category
2960 3257 3334
As % of all permanent IT jobs located in Scotland 94.72% 94.60% 94.64%
Number of salaries quoted 1774 2361 2505
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £26,750 £25,000 £27,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Help Desk Analyst
UK

Help Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst across the Scotland region as a proportion of the total demand within the Job Titles category.

Scotland Help Desk Analyst Jobs Demand Trend

Help Desk Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Scotland region.

Scotland Help Desk Analyst Salary Trend

Help Desk Analyst
Top 12 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Scotland region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 5 (83.33%) Windows
2 4 (66.67%) Microsoft Certification
2 4 (66.67%) A+ Certification
2 4 (66.67%) Network+ Certification
2 4 (66.67%) MCP
3 2 (33.33%) Microsoft
3 2 (33.33%) MS Office
4 1 (16.67%) Web Services
4 1 (16.67%) ITIL
4 1 (16.67%) MS Excel
4 1 (16.67%) SLA
4 1 (16.67%) Active Directory

Help Desk Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Scotland region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (16.67%) Web Services
Applications
1 2 (33.33%) MS Office
2 1 (16.67%) MS Excel
Operating Systems
1 5 (83.33%) Windows
Processes & Methodologies
1 1 (16.67%) ITIL
Qualifications
1 4 (66.67%) Microsoft Certification
1 4 (66.67%) A+ Certification
1 4 (66.67%) Network+ Certification
1 4 (66.67%) MCP
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 1 (16.67%) Active Directory
Vendors
1 2 (33.33%) Microsoft
Dundee, Scotland
This is an excellent opportunity for graduates looking for their first/second role in IT with excellent prospects for career development and progression within the company.Key responsibilities:-...
Salary: £18000 - £21000 per annum
Posted: 22 May 2013