The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 174 164 145
Rank change year-on-year
-10 -19
Permanent jobs requiring a Help Desk Analyst 4 1 15
As % of all permanent IT jobs located in Scotland 0.099% 0.032% 0.43%
As % of the Job Titles category 0.10% 0.034% 0.45%
Number of salaries quoted 3 1 10
Average salary £22,500 £16,729 £20,000
Average salary % change year-on-year
+34.49% -16.35%
90% offered a salary of more than £18,900 £16,729 £16,900
10% offered a salary of more than £24,500 £16,729 £22,500
UK excluding London average salary £20,000 £21,000 £20,500
% change year-on-year
-4.76% +2.43%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3847 2938 3367
As % of all permanent IT jobs located in Scotland 94.99% 94.29% 95.71%
Number of salaries quoted 2510 1716 2515
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £25,000 £25,500
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Help Desk Analyst
UK

Help Desk Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Scotland

Help Desk Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Scotland region.

Help Desk Analyst Salary Trend in Scotland

Help Desk Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Scotland region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Edinburgh - 2 £18,000 -
Glasgow - 2 £23,750 -
Help Desk Analyst
UK

Help Desk Analyst
Top 27 Related IT Skills in Scotland

For the 6 months to 18 April 2014, IT jobs across the Scotland region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 7 (70.00%) Windows
2 5 (50.00%) Citrix
2 5 (50.00%) Windows XP
2 5 (50.00%) Windows 7
3 4 (40.00%) Dell
3 4 (40.00%) SCCM
3 4 (40.00%) Law
3 4 (40.00%) VMware
4 3 (30.00%) French Language
4 3 (30.00%) German Language
5 2 (20.00%) Document Management
5 2 (20.00%) Linux
5 2 (20.00%) MS Office
5 2 (20.00%) ITIL
5 2 (20.00%) UNIX
6 1 (10.00%) HTML
6 1 (10.00%) SQL
6 1 (10.00%) IBM Notes
6 1 (10.00%) MS Excel
6 1 (10.00%) MS Exchange
6 1 (10.00%) Microsoft
6 1 (10.00%) Active Directory
6 1 (10.00%) Lotus
6 1 (10.00%) Service Delivery
6 1 (10.00%) Informatics
6 1 (10.00%) Polish Language
6 1 (10.00%) Analytics

Help Desk Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 18 April 2014, IT jobs across the Scotland region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) IBM Notes
1 1 (10.00%) MS Exchange
Applications
1 2 (20.00%) MS Office
2 1 (10.00%) MS Excel
General
1 4 (40.00%) Law
2 3 (30.00%) French Language
2 3 (30.00%) German Language
3 1 (10.00%) Polish Language
Libraries, Frameworks & Software Standards
1 1 (10.00%) HTML
Miscellaneous
1 1 (10.00%) Informatics
Operating Systems
1 7 (70.00%) Windows
2 5 (50.00%) Windows XP
2 5 (50.00%) Windows 7
3 2 (20.00%) Linux
3 2 (20.00%) UNIX
Processes & Methodologies
1 2 (20.00%) Document Management
1 2 (20.00%) ITIL
2 1 (10.00%) Service Delivery
2 1 (10.00%) Analytics
Programming Languages
1 1 (10.00%) SQL
System Software
1 1 (10.00%) Active Directory
Systems Management
1 4 (40.00%) SCCM
Vendors
1 5 (50.00%) Citrix
2 4 (40.00%) Dell
2 4 (40.00%) VMware
3 1 (10.00%) Microsoft
3 1 (10.00%) Lotus