Help Desk Analyst
UK
The median Help Desk Analyst salary in the UK is £26,500 per year according to job vacancies posted during the 6 months to 27 April 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 27 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 765 | 868 | 1120 |
| Rank change year-on-year | +103 | +252 | -332 |
| Permanent jobs requiring a Help Desk Analyst | 131 | 102 | 112 |
| As % of all permanent jobs advertised in the UK | 0.13% | 0.097% | 0.073% |
| As % of the Job Titles category | 0.14% | 0.11% | 0.076% |
| Number of salaries quoted | 118 | 76 | 95 |
| 10th Percentile | £20,500 | £20,625 | £21,000 |
| 25th Percentile | £22,000 | £22,406 | £25,000 |
| Median annual salary (50th Percentile) | £26,500 | £27,500 | £27,000 |
| Median % change year-on-year | -3.64% | +1.85% | +4.85% |
| 75th Percentile | £29,500 | £33,375 | £30,000 |
| 90th Percentile | £33,250 | £36,750 | £35,000 |
| UK excluding London median annual salary | £24,000 | £25,000 | £26,000 |
| % change year-on-year | -4.00% | -3.85% | +4.00% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 92,756 | 95,826 | 148,057 |
| % of permanent jobs with a recognized job title | 94.61% | 91.56% | 96.06% |
| Number of salaries quoted | 66,592 | 60,202 | 85,221 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,550 | £60,000 | £60,000 |
| Median % change year-on-year | -12.42% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Help Desk Analyst
Job Vacancy Trend
Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised.
Help Desk Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Help Desk Analyst.
Help Desk Analyst
Salary Histogram
Salary distribution for jobs citing Help Desk Analyst over the 6 months to 27 April 2024.
Help Desk Analyst
Top 14 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +143 | 126 | £26,500 | -3.64% | 16 |
| UK excluding London | +40 | 107 | £24,000 | -4.00% | 13 |
| South East | +43 | 46 | £24,000 | -12.73% | 8 |
| Work from Home | +99 | 34 | £26,500 | -3.64% | 6 |
| Midlands | +21 | 34 | £23,000 | -14.81% | 2 |
| West Midlands | +41 | 31 | £23,000 | -28.13% | |
| London | +131 | 19 | £29,500 | -9.23% | 3 |
| North of England | +60 | 14 | £24,000 | -4.00% | 1 |
| East of England | +11 | 11 | £27,500 | +5.77% | |
| North West | +18 | 8 | £24,000 | +4.35% | 1 |
| Yorkshire | +94 | 3 | £21,000 | -11.58% | |
| North East | 0 | 3 | £26,500 | -3.64% | |
| East Midlands | -16 | 3 | £26,500 | +9.28% | 2 |
| South West | -2 | 2 | £23,500 | +2.17% | 2 |
Help Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 27 April 2024, Help Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Help Desk Analyst in the job title.
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Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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