The first table below looks at the demand for the Service Desk Technician role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Service Desk Technician
Rank 167 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Technician 1 0 0
As % of all permanent IT jobs located in Scotland 0.028% - -
As % of the Job Titles category 0.029% - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £22,000 £22,000 £19,000
% change year-on-year
- +15.78%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3427 3089 2887
As % of all permanent IT jobs located in Scotland 94.83% 95.43% 92.65%
Number of salaries quoted 2223 2030 2015
Average salary £40,000 £40,799 £39,000
Average salary % change year-on-year
-1.95% +4.61%
90% offered a salary of more than £27,500 £29,000 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Technician
UK

Service Desk Technician
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in Scotland

Service Desk Technician
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the Scotland region.

Service Desk Technician Salary Trend in Scotland

Service Desk Technician
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Technician within the Scotland region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh - 1 - -
Service Desk Technician
UK

Service Desk Technician
Top 18 Related IT Skills in Scotland

For the 6 months to 1 August 2014, IT jobs across the Scotland region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 1 (33.33%) MS Office
1 1 (33.33%) ITIL
1 1 (33.33%) Windows
1 1 (33.33%) MS Excel
1 1 (33.33%) MS Exchange
1 1 (33.33%) SLA
1 1 (33.33%) Microsoft
1 1 (33.33%) Active Directory
1 1 (33.33%) Citrix
1 1 (33.33%) Blackberry
1 1 (33.33%) Blackberry Enterprise Server
1 1 (33.33%) Finance
1 1 (33.33%) Incident Management
1 1 (33.33%) French Language
1 1 (33.33%) WorkSite
1 1 (33.33%) Performance Management
1 1 (33.33%) Windows 7
1 1 (33.33%) Service Desk Management

Service Desk Technician
Top Related IT Skills in Scotland by Category

For the 6 months to 1 August 2014, IT jobs across the Scotland region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) MS Exchange
1 1 (33.33%) Blackberry Enterprise Server
1 1 (33.33%) WorkSite
Applications
1 1 (33.33%) MS Office
1 1 (33.33%) MS Excel
General
1 1 (33.33%) Finance
1 1 (33.33%) French Language
Miscellaneous
1 1 (33.33%) Blackberry
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows 7
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) Incident Management
1 1 (33.33%) Performance Management
1 1 (33.33%) Service Desk Management
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory
Vendors
1 1 (33.33%) Microsoft
1 1 (33.33%) Citrix