The table below looks at the statistics for the Service Desk Technician role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Service Desk Technician
Rank 160 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Technician 1 0 0
As % of all permanent IT jobs located in Scotland 0.031% - -
As % of the Job Titles category 0.032% - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £22,500 £23,000 £21,250
% change year-on-year
-2.17% +8.23%
Service Desk Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3079 3137 3061
As % of all permanent IT jobs located in Scotland 95.80% 95.55% 97.24%
Number of salaries quoted 2028 2006 2180
Average salary £40,000 £41,500 £38,500
Average salary % change year-on-year
-3.61% +7.79%
90% offered a salary of more than £27,500 £29,000 £26,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

Service Desk Technician
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in Scotland

Service Desk Technician
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the Scotland region.

Service Desk Technician Salary Trend in Scotland

Service Desk Technician
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Technician within the Scotland region over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh - 1 - -
Service Desk Technician
UK

Service Desk Technician
Top 16 Related IT Skills in Scotland

For the 6 months to 27 November 2014, IT jobs across the Scotland region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 1 (50.00%) MS Office
1 1 (50.00%) Windows
1 1 (50.00%) IBM Notes
1 1 (50.00%) SharePoint
1 1 (50.00%) Windows XP
1 1 (50.00%) MS Exchange
1 1 (50.00%) SLA
1 1 (50.00%) Active Directory
1 1 (50.00%) Citrix
1 1 (50.00%) Lotus
1 1 (50.00%) Mainframe
1 1 (50.00%) Finance
1 1 (50.00%) French Language
1 1 (50.00%) Windows 7
1 1 (50.00%) Lync
1 1 (50.00%) Line Management

Service Desk Technician
Top Related IT Skills in Scotland by Category

For the 6 months to 27 November 2014, IT jobs across the Scotland region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) IBM Notes
1 1 (50.00%) SharePoint
1 1 (50.00%) MS Exchange
1 1 (50.00%) Lync
Applications
1 1 (50.00%) MS Office
General
1 1 (50.00%) Finance
1 1 (50.00%) French Language
Miscellaneous
1 1 (50.00%) Mainframe
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows XP
1 1 (50.00%) Windows 7
Processes & Methodologies
1 1 (50.00%) Line Management
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory
Vendors
1 1 (50.00%) Citrix
1 1 (50.00%) Lotus