The table below looks at the statistics for the IT Support role in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 65 55 63
Rank change year-on-year
-10 +8
Permanent jobs requiring an IT Support 10 1 4
As % of all permanent IT jobs located in Sheffield 1.36% 0.22% 0.66%
As % of the Job Titles category 1.41% 0.23% 0.68%
Number of salaries quoted 10 1 4
Average salary £26,250 £24,000 £52,500
Average salary % change year-on-year
+9.37% -54.28%
UK excluding London average salary £25,000 £23,500 £25,500
% change year-on-year
+6.38% -7.84%
IT Support
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Sheffield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Sheffield
Permanent IT job ads with a match in the
Job Titles category
709 437 586
As % of all permanent IT jobs located in Sheffield 96.59% 95.62% 96.54%
Number of salaries quoted 585 374 496
Average salary £36,000 £35,000 £33,500
Average salary % change year-on-year
+2.85% +4.47%
90% offered a salary of more than £25,600 £22,500 £23,000
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Sheffield region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Sheffield

IT Support
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Sheffield region.

IT Support Salary Trend in Sheffield

IT Support
Salary Histogram in Sheffield

This chart provides a salary histogram for IT jobs citing IT Support across the Sheffield region over the 3 months to 22 September 2014.

IT Support Salary Histogram in Sheffield

IT Support
Top 30 Related IT Skills in Sheffield

For the 6 months to 22 September 2014, IT jobs across the Sheffield region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 13 (81.25%) Windows
2 12 (75.00%) Microsoft
3 10 (62.50%) Active Directory
4 8 (50.00%) MS Exchange
5 7 (43.75%) DNS
6 6 (37.50%) DHCP
7 5 (31.25%) MS Office
7 5 (31.25%) Windows 7
8 4 (25.00%) VMware Infrastructure
8 4 (25.00%) Windows Server 2008
8 4 (25.00%) Windows 8
8 4 (25.00%) vSphere
8 4 (25.00%) Exchange Server 2007
8 4 (25.00%) VMware
8 4 (25.00%) SQL Server
8 4 (25.00%) TCP/IP
8 4 (25.00%) Windows Server 2003
8 4 (25.00%) Cisco
9 3 (18.75%) Legal
9 3 (18.75%) SLA
9 3 (18.75%) Remedy
9 3 (18.75%) Citrix
9 3 (18.75%) MCP
9 3 (18.75%) MS Excel
9 3 (18.75%) Exchange Server 2003
9 3 (18.75%) Exchange Server 2010
9 3 (18.75%) Windows Server 2012
9 3 (18.75%) Exchange Server 2013
9 3 (18.75%) ServiceNow
9 3 (18.75%) Windows 2000 Server

IT Support
Top Related IT Skills in Sheffield by Category

For the 6 months to 22 September 2014, IT jobs across the Sheffield region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (50.00%) MS Exchange
2 4 (25.00%) Exchange Server 2007
3 3 (18.75%) Exchange Server 2003
3 3 (18.75%) Exchange Server 2010
3 3 (18.75%) Exchange Server 2013
4 1 (6.25%) Blackberry Enterprise Server
4 1 (6.25%) SharePoint
4 1 (6.25%) IIS
4 1 (6.25%) Office Communications Server
Applications
1 5 (31.25%) MS Office
2 3 (18.75%) MS Excel
Communications & Networking
1 7 (43.75%) DNS
2 6 (37.50%) DHCP
3 4 (25.00%) TCP/IP
4 1 (6.25%) Internet
4 1 (6.25%) SAN
4 1 (6.25%) NAS
Database & Business Intelligence
1 4 (25.00%) SQL Server
2 1 (6.25%) SQL Server 2005
2 1 (6.25%) SQL Server 2008
General
1 3 (18.75%) Legal
2 1 (6.25%) Law
Libraries, Frameworks & Software Standards
1 1 (6.25%) Software Packaging
Miscellaneous
1 1 (6.25%) Blackberry
1 1 (6.25%) Client/Server
1 1 (6.25%) PDA
1 1 (6.25%) Clustering
Operating Systems
1 13 (81.25%) Windows
2 5 (31.25%) Windows 7
3 4 (25.00%) Windows Server 2008
3 4 (25.00%) Windows 8
3 4 (25.00%) Windows Server 2003
4 3 (18.75%) Windows Server 2012
4 3 (18.75%) Windows 2000 Server
5 2 (12.50%) Windows XP
Processes & Methodologies
1 2 (12.50%) Practice Management
2 1 (6.25%) Service Management
2 1 (6.25%) Service Delivery
2 1 (6.25%) Change Management
2 1 (6.25%) ERP
2 1 (6.25%) Document Management
2 1 (6.25%) Change Control
Programming Languages
1 1 (6.25%) SQL
Qualifications
1 3 (18.75%) MCP
2 1 (6.25%) Microsoft Certification
2 1 (6.25%) Degree
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 10 (62.50%) Active Directory
2 4 (25.00%) VMware Infrastructure
2 4 (25.00%) vSphere
3 3 (18.75%) XenApp
4 1 (6.25%) VMware ESX
Systems Management
1 1 (6.25%) SCCM
1 1 (6.25%) SCOM
Vendors
1 12 (75.00%) Microsoft
2 4 (25.00%) VMware
2 4 (25.00%) Cisco
3 3 (18.75%) Remedy
3 3 (18.75%) Citrix
3 3 (18.75%) ServiceNow