The table below looks at the statistics for Service Management skills in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 62 35 61
Rank change year-on-year
-27 +26
Permanent jobs citing Service Management 13 15 9
As % of all permanent IT jobs located in Sheffield 1.76% 3.45% 1.37%
As % of the Processes & Methodologies category 2.15% 4.17% 1.64%
Number of salaries quoted 9 8 4
Average salary £26,500 £40,000 £37,000
Average salary % change year-on-year
-33.75% +8.10%
90% offered a salary of more than £18,300 £32,550 £32,450
10% offered a salary of more than £37,400 £47,250 £42,600
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Sheffield region.

Processes & Methodologies Category
Sheffield
Permanent IT job ads with a match in the
Processes & Methodologies category
604 360 548
As % of all permanent IT jobs located in Sheffield 81.62% 82.76% 83.28%
Number of salaries quoted 500 302 464
Average salary £37,500 £37,000 £35,000
Average salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £27,500 £25,000 £26,000
10% offered a salary of more than £50,000 £50,000 £52,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Sheffield region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Sheffield

Service Management
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Sheffield region.

Service Management Salary Trend in Sheffield

Service Management
Salary Histogram in Sheffield

This chart provides a salary histogram for IT jobs citing Service Management across the Sheffield region over the 3 months to 2 October 2014.

Service Management Salary Histogram in Sheffield

Service Management
Top 30 Related IT Skills in Sheffield

For the 6 months to 2 October 2014, IT jobs across the Sheffield region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 22 (88.00%) ITIL
2 13 (52.00%) Service Delivery
3 8 (32.00%) Microsoft
4 7 (28.00%) SLA
4 7 (28.00%) ITIL Certification
4 7 (28.00%) Windows
4 7 (28.00%) Legal
5 6 (24.00%) PRINCE2
6 5 (20.00%) Change Management
6 5 (20.00%) ITSM
6 5 (20.00%) MS Office
6 5 (20.00%) Incident Management
7 4 (16.00%) ISTQB Foundation Certification
7 4 (16.00%) Active Directory
7 4 (16.00%) MS Excel
7 4 (16.00%) ISEB
8 3 (12.00%) Data Mining
8 3 (12.00%) TCP/IP
8 3 (12.00%) Stakeholder Management
8 3 (12.00%) VMware
8 3 (12.00%) Continuous Improvement
8 3 (12.00%) Problem Management
9 2 (8.00%) Document Management
9 2 (8.00%) Statistical Analysis
9 2 (8.00%) PDA
9 2 (8.00%) Degree
9 2 (8.00%) Windows 7
9 2 (8.00%) Analytical Skills
9 2 (8.00%) People Management
9 2 (8.00%) Client/Server

Service Management
Top Related IT Skills in Sheffield by Category

For the 6 months to 2 October 2014, IT jobs across the Sheffield region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.00%) MS Exchange
1 1 (4.00%) Lync
Applications
1 5 (20.00%) MS Office
2 4 (16.00%) MS Excel
3 1 (4.00%) MS PowerPoint
Business Applications
1 1 (4.00%) assyst
Communications & Networking
1 3 (12.00%) TCP/IP
2 1 (4.00%) VPN
2 1 (4.00%) SAN
2 1 (4.00%) MPLS
2 1 (4.00%) Firewall
2 1 (4.00%) Wireless
2 1 (4.00%) IPsec
Database & Business Intelligence
1 3 (12.00%) Data Mining
2 1 (4.00%) MySQL
2 1 (4.00%) SQL Server
General
1 7 (28.00%) Legal
Job Titles
1 9 (36.00%) Service Manager
2 8 (32.00%) Analyst
3 5 (20.00%) Service Analyst
4 4 (16.00%) Service Desk Manager
4 4 (16.00%) Service Management Analyst
5 3 (12.00%) Incident Manager
5 3 (12.00%) Problem Manager
5 3 (12.00%) Delivery Manager
5 3 (12.00%) Incident Analyst
5 3 (12.00%) Project Manager
5 3 (12.00%) Services Delivery Manager
5 3 (12.00%) Service Desk Analyst
6 2 (8.00%) Change Analyst
6 2 (8.00%) Delivery Project Manager
6 2 (8.00%) PRINCE2 Project Manager
6 2 (8.00%) Change Management Analyst
7 1 (4.00%) Configuration Management Analyst
7 1 (4.00%) IT Services Manager
7 1 (4.00%) Service Support Manager
7 1 (4.00%) Junior Service Manager
Libraries, Frameworks & Software Standards
1 1 (4.00%) XMPP
Miscellaneous
1 2 (8.00%) Client/Server
1 2 (8.00%) PDA
1 2 (8.00%) Analytical Skills
2 1 (4.00%) Blackberry
2 1 (4.00%) Management Information System
Operating Systems
1 7 (28.00%) Windows
2 2 (8.00%) Windows 7
Processes & Methodologies
1 22 (88.00%) ITIL
2 13 (52.00%) Service Delivery
3 6 (24.00%) PRINCE2
4 5 (20.00%) Change Management
4 5 (20.00%) ITSM
4 5 (20.00%) Incident Management
5 3 (12.00%) Problem Management
5 3 (12.00%) Stakeholder Management
5 3 (12.00%) Continuous Improvement
6 2 (8.00%) Statistical Analysis
6 2 (8.00%) People Management
6 2 (8.00%) Document Management
6 2 (8.00%) Project Management
7 1 (4.00%) Process Management
7 1 (4.00%) Configuration Management
7 1 (4.00%) Security Management
7 1 (4.00%) Risk Management
7 1 (4.00%) Supplier Management
7 1 (4.00%) Business Continuity
7 1 (4.00%) Release Management
Programming Languages
1 2 (8.00%) SQL
1 2 (8.00%) VBA
Qualifications
1 7 (28.00%) ITIL Certification
2 4 (16.00%) ISEB
2 4 (16.00%) ISTQB Foundation Certification
3 2 (8.00%) Microsoft Certification
3 2 (8.00%) PRINCE2 Certification
3 2 (8.00%) Degree
Quality Assurance & Compliance
1 7 (28.00%) SLA
2 1 (4.00%) QA
System Software
1 4 (16.00%) Active Directory
2 1 (4.00%) Xen
2 1 (4.00%) Hyper-V
2 1 (4.00%) vSphere
2 1 (4.00%) VMware ESXi
Vendors
1 8 (32.00%) Microsoft
2 3 (12.00%) VMware
3 1 (4.00%) Oracle
3 1 (4.00%) Cisco
3 1 (4.00%) HP
3 1 (4.00%) EMC
3 1 (4.00%) NetApp
3 1 (4.00%) Remedy
Sheffield
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + car, pension, 28 days' holiday
Posted: Yesterday