The table below looks at the statistics for Service Management skills in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 53 66 49
Rank change year-on-year
+13 -17
Permanent jobs citing Service Management 16 12 16
As % of all permanent IT jobs located in Sheffield 2.69% 1.70% 2.38%
As % of the Processes & Methodologies category 3.16% 1.86% 2.71%
Number of salaries quoted 15 12 11
Average salary £51,500 £25,000 £38,000
Average salary % change year-on-year
+106.00% -34.21%
90% offered a salary of more than £30,000 £24,550 £35,000
10% offered a salary of more than £78,245 £56,500 £40,000
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Sheffield region.

Processes & Methodologies Category
Sheffield
Permanent IT job ads with a match in the
Processes & Methodologies category
506 644 590
As % of all permanent IT jobs located in Sheffield 85.04% 91.09% 87.67%
Number of salaries quoted 416 550 484
Average salary £40,000 £35,000 £38,000
Average salary % change year-on-year
+14.28% -7.89%
90% offered a salary of more than £30,000 £27,500 £26,000
10% offered a salary of more than £67,500 £52,500 £50,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Sheffield region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Sheffield

Service Management
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Sheffield region.

Service Management Salary Trend in Sheffield

Service Management
Salary Histogram in Sheffield

This chart provides a salary histogram for IT jobs citing Service Management across the Sheffield region over the 3 months to 5 February 2016.

Service Management Salary Histogram in Sheffield

Service Management
Top 30 Related IT Skills in Sheffield

For the 6 months to 5 February 2016, IT jobs across the Sheffield region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 14 (46.67%) Analytical Skills
2 12 (40.00%) Service Delivery
3 11 (36.67%) Project Management
4 10 (33.33%) ITIL
4 10 (33.33%) Degree
5 8 (26.67%) Windows
5 8 (26.67%) Time Management
6 6 (20.00%) Windows 7
6 6 (20.00%) Analytics
6 6 (20.00%) Information Governance
6 6 (20.00%) MS Excel
6 6 (20.00%) SQL
6 6 (20.00%) VBA
6 6 (20.00%) MS Office
6 6 (20.00%) Microsoft
6 6 (20.00%) Active Directory
6 6 (20.00%) NHS
6 6 (20.00%) MS PowerPoint
6 6 (20.00%) Business Development
6 6 (20.00%) Validation
6 6 (20.00%) Data Analysis
7 5 (16.67%) Migration
7 5 (16.67%) Management Information System
7 5 (16.67%) Configuration Management
8 4 (13.33%) Change Management
8 4 (13.33%) Citrix
8 4 (13.33%) LAN
8 4 (13.33%) WAN
8 4 (13.33%) TCP/IP
8 4 (13.33%) VPN

Service Management
Top Related IT Skills in Sheffield by Category

For the 6 months to 5 February 2016, IT jobs across the Sheffield region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.00%) CICS
Applications
1 6 (20.00%) MS Excel
1 6 (20.00%) MS Office
1 6 (20.00%) MS PowerPoint
2 2 (6.67%) Stata
Business Applications
1 2 (6.67%) assyst
Communications & Networking
1 4 (13.33%) LAN
1 4 (13.33%) TCP/IP
1 4 (13.33%) VPN
1 4 (13.33%) WAN
2 1 (3.33%) HTTPS
Database & Business Intelligence
1 4 (13.33%) SQL Server
2 2 (6.67%) QlikView
General
1 1 (3.33%) Finance
Job Titles
1 12 (40.00%) Analyst
2 6 (20.00%) Service Analyst
2 6 (20.00%) Service Delivery Director
2 6 (20.00%) Services Director
3 4 (13.33%) Desktop Engineer
3 4 (13.33%) Desktop Support
3 4 (13.33%) Desktop Support Engineer
3 4 (13.33%) Field Engineer
3 4 (13.33%) Field Support Engineer
3 4 (13.33%) Head of IT
3 4 (13.33%) ITIL Service Analyst
3 4 (13.33%) Service Management Analyst
3 4 (13.33%) Support Engineer
4 3 (10.00%) Incident Analyst
4 3 (10.00%) Incident and Problem Analyst
5 2 (6.67%) 2nd Line Support
5 2 (6.67%) QlikView Analyst
5 2 (6.67%) Senior Analyst
5 2 (6.67%) Service Desk Analyst
5 2 (6.67%) Support Manager
Miscellaneous
1 14 (46.67%) Analytical Skills
2 6 (20.00%) NHS
3 5 (16.67%) Management Information System
4 1 (3.33%) Data Centre
Operating Systems
1 8 (26.67%) Windows
2 6 (20.00%) Windows 7
3 4 (13.33%) Windows Server 2008
3 4 (13.33%) Windows Server 2012
Processes & Methodologies
1 12 (40.00%) Service Delivery
2 11 (36.67%) Project Management
3 10 (33.33%) ITIL
4 8 (26.67%) Time Management
5 6 (20.00%) Analytics
5 6 (20.00%) Business Development
5 6 (20.00%) Data Analysis
5 6 (20.00%) Information Governance
5 6 (20.00%) Validation
6 5 (16.67%) Configuration Management
6 5 (16.67%) Migration
7 4 (13.33%) Change Management
7 4 (13.33%) Data Migration
7 4 (13.33%) Problem Management
7 4 (13.33%) Software Engineering
8 2 (6.67%) Incident Management
8 2 (6.67%) ITIL V3
8 2 (6.67%) Mentoring
8 2 (6.67%) Process Management
8 2 (6.67%) Release Management
Programming Languages
1 6 (20.00%) SQL
1 6 (20.00%) VBA
Qualifications
1 10 (33.33%) Degree
2 2 (6.67%) ITIL Certification
3 1 (3.33%) ISEB
3 1 (3.33%) ISTQB Foundation Certification
3 1 (3.33%) MBA
3 1 (3.33%) PhD
Quality Assurance & Compliance
1 4 (13.33%) QA
2 1 (3.33%) COBIT
2 1 (3.33%) ISO/IEC 27001
2 1 (3.33%) PCI DSS
2 1 (3.33%) SLA
System Software
1 6 (20.00%) Active Directory
2 2 (6.67%) Microsoft App-V
Systems Management
1 2 (6.67%) SCCM
Vendors
1 6 (20.00%) Microsoft
2 4 (13.33%) Citrix
3 2 (6.67%) Remedy