The first table below looks at the demand for Service Management skills in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Sheffield region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Service Management
Rank 45 44 61
Rank change year-on-year
-1 +17
Permanent jobs citing Service Management 10 21 3
As % of all permanent IT jobs located in Sheffield 1.880% 3.387% 0.527%
As % of the Processes & Methodologies category 2.370% 4.976% 0.794%
Number of salaries quoted 10 16 2
Average salary £61,250 £52,500 £32,000
Average salary % change year-on-year
+16.66% +64.06%
90% offered a salary of more than £33,550 £28,500 £26,400
10% offered a salary of more than £70,000 £67,500 £37,600
UK excluding London average salary £42,500 £44,000 £45,000
% change year-on-year
-3.40% -2.22%
All Processes & Methodologies
Sheffield
Permanent IT job ads with a match in the
Processes & Methodologies category
422 422 378
As % of all permanent IT jobs located in Sheffield 79.32% 68.06% 66.43%
Number of salaries quoted 365 360 326
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £25,000 £22,500 £23,000
10% offered a salary of more than £70,000 £50,000 £53,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
South Yorkshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Sheffield region as a proportion of the total demand within the Processes & Methodologies category.

Sheffield Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Sheffield region.

Sheffield Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Sheffield region over the 3 months to 22 May 2013.

Sheffield Service Management Salary Histogram

Service Management
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Sheffield region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 13 (76.47%) ITIL
2 9 (52.94%) SLA
3 8 (47.06%) Windows
4 7 (41.18%) Service Delivery
5 6 (35.29%) Active Directory
5 6 (35.29%) ITSM
6 5 (29.41%) PRINCE2
7 4 (23.53%) SQL Server
7 4 (23.53%) SQL
7 4 (23.53%) Release Management
8 3 (17.65%) Windows Server 2008
8 3 (17.65%) MS Excel
8 3 (17.65%) LAN
8 3 (17.65%) WAN
8 3 (17.65%) Microsoft Certification
8 3 (17.65%) VMware
8 3 (17.65%) Agile Software Development
8 3 (17.65%) Supplier Management
9 2 (11.76%) SQL Server 2005
9 2 (11.76%) Scrum
9 2 (11.76%) ISO/IEC 27001
9 2 (11.76%) Network Design
9 2 (11.76%) Migration
9 2 (11.76%) Change Management
9 2 (11.76%) PRINCE2 Certification
9 2 (11.76%) BizTalk Server
9 2 (11.76%) PRINCE
9 2 (11.76%) Windows Server 2003
9 2 (11.76%) Intranet
9 2 (11.76%) SQL Server 2000

Service Management
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Sheffield region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 2 (11.76%) .NET
1 2 (11.76%) ASP
Application Platforms
1 2 (11.76%) BizTalk Server
1 2 (11.76%) SharePoint
Applications
1 3 (17.65%) MS Excel
2 2 (11.76%) MS Office
Communications & Networking
1 3 (17.65%) LAN
1 3 (17.65%) WAN
2 2 (11.76%) Intranet
2 2 (11.76%) DHCP
2 2 (11.76%) DNS
3 1 (5.882%) SNMP
3 1 (5.882%) SAN
Database & Business Intelligence
1 4 (23.53%) SQL Server
2 2 (11.76%) SQL Server 2005
2 2 (11.76%) SQL Server 2000
Job Titles
1 6 (35.29%) Head of Service Delivery
2 5 (29.41%) Head of Service Management
3 3 (17.65%) IT Support
4 2 (11.76%) Infrastructure Manager
4 2 (11.76%) Support Manager
4 2 (11.76%) IT Support Manager
4 2 (11.76%) Delivery Manager
4 2 (11.76%) ITIL Manager
4 2 (11.76%) Head of IT
4 2 (11.76%) Services Delivery Manager
4 2 (11.76%) Service Manager
4 2 (11.76%) SQL DBA
4 2 (11.76%) Analyst
4 2 (11.76%) DBA
4 2 (11.76%) Support Analyst
5 1 (5.882%) Windows Support Engineer
5 1 (5.882%) Support Engineer
5 1 (5.882%) Service Analyst
5 1 (5.882%) Server Support
5 1 (5.882%) Server Engineer
Operating Systems
1 8 (47.06%) Windows
2 3 (17.65%) Windows Server 2008
3 2 (11.76%) Windows Server 2003
3 2 (11.76%) Linux
4 1 (5.882%) Windows XP
Processes & Methodologies
1 13 (76.47%) ITIL
2 7 (41.18%) Service Delivery
3 6 (35.29%) ITSM
4 5 (29.41%) PRINCE2
5 4 (23.53%) Release Management
6 3 (17.65%) Agile Software Development
6 3 (17.65%) Supplier Management
7 2 (11.76%) Scrum
7 2 (11.76%) Network Design
7 2 (11.76%) Migration
7 2 (11.76%) Change Management
7 2 (11.76%) PRINCE
7 2 (11.76%) CRM
7 2 (11.76%) Capacity Planning
7 2 (11.76%) Software Distribution
8 1 (5.882%) Product Management
8 1 (5.882%) ERP
8 1 (5.882%) Project Management
8 1 (5.882%) Stakeholder Management
8 1 (5.882%) Programme Management
Programming Languages
1 4 (23.53%) SQL
2 2 (11.76%) T-SQL
2 2 (11.76%) PowerShell
3 1 (5.882%) C
Qualifications
1 3 (17.65%) Microsoft Certification
2 2 (11.76%) PRINCE2 Certification
3 1 (5.882%) Security Cleared
3 1 (5.882%) MCP
3 1 (5.882%) MCITP
3 1 (5.882%) MCTS
Quality Assurance & Compliance
1 9 (52.94%) SLA
2 2 (11.76%) ISO/IEC 27001
System Software
1 6 (35.29%) Active Directory
2 1 (5.882%) vSphere
2 1 (5.882%) VMware Infrastructure
2 1 (5.882%) Hyper-V
2 1 (5.882%) Terminal Services
Systems Management
1 1 (5.882%) SCOM
Vendors
1 3 (17.65%) VMware
2 2 (11.76%) Microsoft
2 2 (11.76%) Oracle
3 1 (5.882%) Cisco
3 1 (5.882%) Apple
3 1 (5.882%) HP
3 1 (5.882%) Dell