The first table below looks at the demand for Service Management skills in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Sheffield region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 57 49 51
Rank change year-on-year
-8 +2
Permanent jobs citing Service Management 14 10 17
As % of all permanent IT jobs located in Sheffield 1.88% 2.01% 2.74%
As % of the Processes & Methodologies category 2.49% 2.42% 3.67%
Number of salaries quoted 12 9 13
Average salary £30,000 £67,500 £52,500
Average salary % change year-on-year
-55.55% +28.57%
90% offered a salary of more than £22,500 £32,100 £30,800
10% offered a salary of more than £48,750 £70,000 £64,600
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
Sheffield
Permanent IT job ads with a match in the
Processes & Methodologies category
562 413 463
As % of all permanent IT jobs located in Sheffield 75.54% 82.93% 74.56%
Number of salaries quoted 475 346 418
Average salary £36,000 £37,500 £35,000
Average salary % change year-on-year
-4.00% +7.14%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £55,000 £60,000 £60,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
South Yorkshire

Service Management
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Sheffield region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Sheffield

Service Management
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Sheffield region.

Service Management Salary Trend in Sheffield

Service Management
Salary Histogram in Sheffield

This chart provides a salary histogram for IT jobs citing Service Management across the Sheffield region over the 3 months to 18 April 2014.

Service Management Salary Histogram in Sheffield

Service Management
Top 30 Related IT Skills in Sheffield

For the 6 months to 18 April 2014, IT jobs across the Sheffield region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 25 (92.59%) ITIL
2 21 (77.78%) Service Delivery
3 8 (29.63%) ISEB
4 6 (22.22%) Risk Management
5 4 (14.81%) Management Information System
5 4 (14.81%) Change Management
6 3 (11.11%) ITSM
6 3 (11.11%) Security Management
6 3 (11.11%) SLA
6 3 (11.11%) MS Office
6 3 (11.11%) Data Analysis
6 3 (11.11%) QA
7 2 (7.41%) Supplier Management
7 2 (7.41%) ITIL V3
7 2 (7.41%) Business Transformation
7 2 (7.41%) Microsoft
7 2 (7.41%) Business Continuity
8 1 (3.70%) Information Security
8 1 (3.70%) Disaster Recovery
8 1 (3.70%) Telecoms
8 1 (3.70%) Microsoft Certification
8 1 (3.70%) ITIL Certification
8 1 (3.70%) PRINCE2
8 1 (3.70%) CRM
8 1 (3.70%) ERP
8 1 (3.70%) Data Mining
8 1 (3.70%) WAN
8 1 (3.70%) ISO 9001
8 1 (3.70%) Java
8 1 (3.70%) SQL

Service Management
Top Related IT Skills in Sheffield by Category

For the 6 months to 18 April 2014, IT jobs across the Sheffield region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 3 (11.11%) MS Office
Communications & Networking
1 1 (3.70%) WAN
Database & Business Intelligence
1 1 (3.70%) Data Mining
1 1 (3.70%) SQL Server
General
1 1 (3.70%) Telecoms
Job Titles
1 14 (51.85%) Service Manager
2 10 (37.04%) Analyst
3 9 (33.33%) Service Analyst
3 9 (33.33%) Service Level Manager
4 7 (25.93%) Service Management Analyst
5 5 (18.52%) Service Desk Analyst
6 3 (11.11%) Change Analyst
6 3 (11.11%) Change Management Analyst
6 3 (11.11%) Service Assurance Manager
6 3 (11.11%) IT Services Manager
7 2 (7.41%) Problem Analyst
7 2 (7.41%) Architect
7 2 (7.41%) Applications Architect
8 1 (3.70%) Technical Specialist
8 1 (3.70%) Service Desk Manager
8 1 (3.70%) Configuration Analyst
8 1 (3.70%) Release Analyst
8 1 (3.70%) Solutions Architect
8 1 (3.70%) Change and Release Analyst
8 1 (3.70%) Business Continuity Manager
Libraries, Frameworks & Software Standards
1 1 (3.70%) .NET
1 1 (3.70%) .NET Framework
Miscellaneous
1 4 (14.81%) Management Information System
2 1 (3.70%) Mobile App
2 1 (3.70%) Open Source
Processes & Methodologies
1 25 (92.59%) ITIL
2 21 (77.78%) Service Delivery
3 6 (22.22%) Risk Management
4 4 (14.81%) Change Management
5 3 (11.11%) ITSM
5 3 (11.11%) Security Management
5 3 (11.11%) Data Analysis
6 2 (7.41%) Supplier Management
6 2 (7.41%) ITIL V3
6 2 (7.41%) Business Transformation
6 2 (7.41%) Business Continuity
7 1 (3.70%) Information Security
7 1 (3.70%) Disaster Recovery
7 1 (3.70%) PRINCE2
7 1 (3.70%) CRM
7 1 (3.70%) ERP
7 1 (3.70%) Business Continuity Management
7 1 (3.70%) Service Continuity Management
7 1 (3.70%) Statistical Analysis
7 1 (3.70%) Technical Architecture
Programming Languages
1 1 (3.70%) Java
1 1 (3.70%) SQL
Qualifications
1 8 (29.63%) ISEB
2 1 (3.70%) Microsoft Certification
2 1 (3.70%) ITIL Certification
Quality Assurance & Compliance
1 3 (11.11%) SLA
1 3 (11.11%) QA
2 1 (3.70%) ISO 9001
2 1 (3.70%) ISO/IEC 27001
Vendors
1 2 (7.41%) Microsoft
2 1 (3.70%) Business Objects