The table below looks at the statistics for Service Management skills in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 62 37 62
Rank change year-on-year
-25 +25
Permanent jobs citing Service Management 15 24 4
As % of all permanent IT jobs located in Sheffield 2.01% 4.45% 0.69%
As % of the Processes & Methodologies category 2.76% 5.39% 0.87%
Number of salaries quoted 11 12 2
Average salary £26,500 £41,750 £35,146
Average salary % change year-on-year
-36.52% +18.79%
90% offered a salary of more than £18,500 £21,000 £31,429
10% offered a salary of more than £33,000 £45,000 £38,863
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Sheffield region.

Processes & Methodologies Category
Sheffield
Permanent IT job ads with a match in the
Processes & Methodologies category
544 445 459
As % of all permanent IT jobs located in Sheffield 72.82% 82.56% 79.00%
Number of salaries quoted 436 381 394
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £27,025 £24,120 £25,500
10% offered a salary of more than £50,000 £55,000 £52,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Sheffield region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Sheffield

Service Management
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Sheffield region.

Service Management Salary Trend in Sheffield

Service Management
Salary Histogram in Sheffield

This chart provides a salary histogram for IT jobs citing Service Management across the Sheffield region over the 3 months to 29 August 2014.

Service Management Salary Histogram in Sheffield

Service Management
Top 30 Related IT Skills in Sheffield

For the 6 months to 29 August 2014, IT jobs across the Sheffield region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 22 (88.00%) ITIL
2 13 (52.00%) Service Delivery
3 7 (28.00%) Change Management
3 7 (28.00%) Microsoft
4 6 (24.00%) SLA
4 6 (24.00%) ITIL Certification
4 6 (24.00%) Windows
4 6 (24.00%) Legal
5 5 (20.00%) MS Office
5 5 (20.00%) ISEB
5 5 (20.00%) ISTQB Foundation Certification
6 4 (16.00%) Active Directory
6 4 (16.00%) MS Excel
6 4 (16.00%) PRINCE2
6 4 (16.00%) Incident Management
7 3 (12.00%) ITSM
8 2 (8.00%) Security Management
8 2 (8.00%) Microsoft Certification
8 2 (8.00%) PRINCE2 Certification
8 2 (8.00%) Project Management
8 2 (8.00%) SQL
8 2 (8.00%) VBA
8 2 (8.00%) Client/Server
8 2 (8.00%) Data Mining
8 2 (8.00%) TCP/IP
8 2 (8.00%) Document Management
8 2 (8.00%) Risk Management
8 2 (8.00%) Degree
8 2 (8.00%) Supplier Management
8 2 (8.00%) Statistical Analysis

Service Management
Top Related IT Skills in Sheffield by Category

For the 6 months to 29 August 2014, IT jobs across the Sheffield region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 5 (20.00%) MS Office
2 4 (16.00%) MS Excel
3 1 (4.00%) MS PowerPoint
Business Applications
1 1 (4.00%) assyst
Communications & Networking
1 2 (8.00%) TCP/IP
Database & Business Intelligence
1 2 (8.00%) Data Mining
General
1 6 (24.00%) Legal
Job Titles
1 10 (40.00%) Analyst
2 9 (36.00%) Service Manager
3 7 (28.00%) Service Analyst
4 6 (24.00%) Service Management Analyst
5 4 (16.00%) Change Management Analyst
5 4 (16.00%) Service Desk Analyst
5 4 (16.00%) Change Analyst
5 4 (16.00%) Service Desk Manager
5 4 (16.00%) Incident Analyst
6 3 (12.00%) Incident Manager
7 2 (8.00%) Delivery Manager
7 2 (8.00%) Problem Manager
7 2 (8.00%) Problem Analyst
7 2 (8.00%) Problem Management Analyst
7 2 (8.00%) IT Services Manager
7 2 (8.00%) Services Delivery Manager
7 2 (8.00%) Project Manager
7 2 (8.00%) Service Assurance Manager
8 1 (4.00%) Configuration Management Analyst
8 1 (4.00%) Junior
Miscellaneous
1 2 (8.00%) Client/Server
1 2 (8.00%) PDA
2 1 (4.00%) Blackberry
2 1 (4.00%) Management Information System
Operating Systems
1 6 (24.00%) Windows
2 2 (8.00%) Windows 7
Processes & Methodologies
1 22 (88.00%) ITIL
2 13 (52.00%) Service Delivery
3 7 (28.00%) Change Management
4 4 (16.00%) PRINCE2
4 4 (16.00%) Incident Management
5 3 (12.00%) ITSM
6 2 (8.00%) Security Management
6 2 (8.00%) Risk Management
6 2 (8.00%) Stakeholder Management
6 2 (8.00%) Project Management
6 2 (8.00%) Problem Management
6 2 (8.00%) Document Management
6 2 (8.00%) Supplier Management
6 2 (8.00%) Statistical Analysis
6 2 (8.00%) ITIL V3
6 2 (8.00%) Continuous Improvement
7 1 (4.00%) Business Transformation
7 1 (4.00%) Service Continuity Management
7 1 (4.00%) Release Management
7 1 (4.00%) Process Management
Programming Languages
1 2 (8.00%) SQL
1 2 (8.00%) VBA
Qualifications
1 6 (24.00%) ITIL Certification
2 5 (20.00%) ISEB
2 5 (20.00%) ISTQB Foundation Certification
3 2 (8.00%) Microsoft Certification
3 2 (8.00%) PRINCE2 Certification
3 2 (8.00%) Degree
Quality Assurance & Compliance
1 6 (24.00%) SLA
2 1 (4.00%) QA
System Software
1 4 (16.00%) Active Directory
Vendors
1 7 (28.00%) Microsoft
2 2 (8.00%) VMware
3 1 (4.00%) Remedy