The table below looks at the statistics for Service Management skills in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 64 55 56
Rank change year-on-year
-9 +1
Permanent jobs citing Service Management 12 16 8
As % of all permanent IT jobs located in Sheffield 1.68% 2.38% 1.48%
As % of the Processes & Methodologies category 1.91% 2.75% 1.80%
Number of salaries quoted 12 11 6
Average salary £25,000 £38,000 £33,000
Average salary % change year-on-year
-34.21% +15.15%
90% offered a salary of more than £24,550 £35,000 £17,000
10% offered a salary of more than £60,000 £40,000 £43,750
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Service Management
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Sheffield region.

Processes & Methodologies Category
Sheffield
Permanent IT job ads with a match in the
Processes & Methodologies category
627 581 444
As % of all permanent IT jobs located in Sheffield 87.94% 86.59% 82.07%
Number of salaries quoted 535 473 419
Average salary £35,000 £38,000 £40,000
Average salary % change year-on-year
-7.89% -5.00%
90% offered a salary of more than £25,800 £25,000 £27,500
10% offered a salary of more than £50,000 £55,400 £52,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Sheffield region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Sheffield

Service Management
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Sheffield region.

Service Management Salary Trend in Sheffield

Service Management
Salary Histogram in Sheffield

This chart provides a salary histogram for IT jobs citing Service Management across the Sheffield region over the 3 months to 30 January 2015.

Service Management Salary Histogram in Sheffield

Service Management
Top 30 Related IT Skills in Sheffield

For the 6 months to 30 January 2015, IT jobs across the Sheffield region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 15 (71.43%) ITIL
2 11 (52.38%) Change Management
3 7 (33.33%) Service Delivery
3 7 (33.33%) PRINCE2
4 6 (28.57%) ITIL Foundation Certificate
5 5 (23.81%) Retail
5 5 (23.81%) Microsoft
5 5 (23.81%) Finance
5 5 (23.81%) Manufacturing
6 4 (19.05%) MS Excel
6 4 (19.05%) Configuration Management
6 4 (19.05%) Project Management
6 4 (19.05%) Continuous Improvement
7 3 (14.29%) Customer Engagement
7 3 (14.29%) Dynamics CRM
7 3 (14.29%) Dynamics AX
7 3 (14.29%) ICAEW
7 3 (14.29%) Problem Management
7 3 (14.29%) Office 365
7 3 (14.29%) ACCA
7 3 (14.29%) PRINCE
7 3 (14.29%) Microsoft Certification
7 3 (14.29%) CRM
7 3 (14.29%) SharePoint
7 3 (14.29%) ERP
7 3 (14.29%) Validation
7 3 (14.29%) Stakeholder Management
7 3 (14.29%) GAP Analysis
7 3 (14.29%) CIPFA
7 3 (14.29%) CIMA

Service Management
Top Related IT Skills in Sheffield by Category

For the 6 months to 30 January 2015, IT jobs across the Sheffield region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (14.29%) SharePoint
2 1 (4.76%) MS Exchange
2 1 (4.76%) Lync
Applications
1 4 (19.05%) MS Excel
2 1 (4.76%) MS Office
2 1 (4.76%) MS PowerPoint
Business Applications
1 3 (14.29%) Dynamics CRM
1 3 (14.29%) Dynamics AX
2 1 (4.76%) assyst
Cloud Services
1 3 (14.29%) Office 365
Communications & Networking
1 1 (4.76%) MPLS
1 1 (4.76%) SAN
1 1 (4.76%) TCP/IP
1 1 (4.76%) VPN
1 1 (4.76%) Wireless
1 1 (4.76%) IPsec
1 1 (4.76%) Firewall
Database & Business Intelligence
1 1 (4.76%) Data Mining
1 1 (4.76%) MySQL
1 1 (4.76%) SQL Server
General
1 5 (23.81%) Retail
1 5 (23.81%) Finance
1 5 (23.81%) Manufacturing
2 2 (9.52%) Telecoms
3 1 (4.76%) Legal
Job Titles
1 11 (52.38%) Analyst
2 7 (33.33%) Service Analyst
3 5 (23.81%) Service Management Analyst
4 4 (19.05%) Change Analyst
4 4 (19.05%) Service Manager
5 3 (14.29%) Microsoft Consultant
5 3 (14.29%) Dynamics AX Consultant
5 3 (14.29%) Services Delivery Manager
5 3 (14.29%) Consultant
5 3 (14.29%) Delivery Manager
6 2 (9.52%) Delivery Project Manager
6 2 (9.52%) Change Management Analyst
6 2 (9.52%) PRINCE2 Project Manager
6 2 (9.52%) Service Desk Analyst
6 2 (9.52%) Project Manager
7 1 (4.76%) Desktop Support
7 1 (4.76%) Junior
7 1 (4.76%) Senior Manager
7 1 (4.76%) Architect
7 1 (4.76%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 1 (4.76%) XMPP
Miscellaneous
1 1 (4.76%) Management Information System
1 1 (4.76%) Analytical Skills
Operating Systems
1 2 (9.52%) Windows
Processes & Methodologies
1 15 (71.43%) ITIL
2 11 (52.38%) Change Management
3 7 (33.33%) Service Delivery
3 7 (33.33%) PRINCE2
4 4 (19.05%) Configuration Management
4 4 (19.05%) Project Management
4 4 (19.05%) Continuous Improvement
5 3 (14.29%) Customer Engagement
5 3 (14.29%) Problem Management
5 3 (14.29%) PRINCE
5 3 (14.29%) CRM
5 3 (14.29%) ERP
5 3 (14.29%) Validation
5 3 (14.29%) Stakeholder Management
5 3 (14.29%) GAP Analysis
6 2 (9.52%) ITSM
6 2 (9.52%) Knowledge Management
7 1 (4.76%) Process Management
7 1 (4.76%) Mobile Device Management
7 1 (4.76%) Release Management
Qualifications
1 6 (28.57%) ITIL Foundation Certificate
2 3 (14.29%) ICAEW
2 3 (14.29%) ACCA
2 3 (14.29%) Microsoft Certification
2 3 (14.29%) CIPFA
2 3 (14.29%) CIMA
3 1 (4.76%) ITIL Certification
3 1 (4.76%) ISEB
3 1 (4.76%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 1 (4.76%) Active Directory
1 1 (4.76%) Hyper-V
1 1 (4.76%) Xen
1 1 (4.76%) vSphere
1 1 (4.76%) VMware ESXi
Vendors
1 5 (23.81%) Microsoft
2 1 (4.76%) Remedy
2 1 (4.76%) NetApp
2 1 (4.76%) Cisco
2 1 (4.76%) HP
2 1 (4.76%) EMC
2 1 (4.76%) Oracle
2 1 (4.76%) VMware