The first table below looks at the demand for Service Management skills in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Sheffield region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 53 42 62
Rank change year-on-year
-11 +20
Permanent jobs citing Service Management 14 20 4
As % of all permanent IT jobs located in Sheffield 2.15% 3.51% 0.70%
As % of the Processes & Methodologies category 3.15% 4.22% 0.93%
Number of salaries quoted 12 12 4
Average salary £28,750 £41,120 £34,146
Average salary % change year-on-year
-30.08% +20.42%
90% offered a salary of more than £25,150 £21,000 £28,500
10% offered a salary of more than £35,700 £45,000 £52,188
UK excluding London average salary £44,000 £42,500 £42,500
% change year-on-year
+3.52% -
Processes & Methodologies Category
Sheffield
Permanent IT job ads with a match in the
Processes & Methodologies category
444 474 432
As % of all permanent IT jobs located in Sheffield 68.10% 83.30% 75.66%
Number of salaries quoted 375 417 361
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £26,000 £24,000 £25,000
10% offered a salary of more than £57,500 £52,500 £52,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
South Yorkshire

Service Management
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Sheffield region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Sheffield

Service Management
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Sheffield region.

Service Management Salary Trend in Sheffield

Service Management
Salary Histogram in Sheffield

This chart provides a salary histogram for IT jobs citing Service Management across the Sheffield region over the 3 months to 25 July 2014.

Service Management Salary Histogram in Sheffield

Service Management
Top 30 Related IT Skills in Sheffield

For the 6 months to 25 July 2014, IT jobs across the Sheffield region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 22 (88.00%) ITIL
2 13 (52.00%) Service Delivery
3 8 (32.00%) ISEB
4 7 (28.00%) Microsoft
4 7 (28.00%) ISTQB Foundation Certification
5 6 (24.00%) Legal
5 6 (24.00%) SLA
5 6 (24.00%) MS Office
5 6 (24.00%) Change Management
5 6 (24.00%) ITIL Certification
6 5 (20.00%) Windows
7 4 (16.00%) Risk Management
7 4 (16.00%) Incident Management
8 3 (12.00%) Management Information System
8 3 (12.00%) QA
8 3 (12.00%) MS Excel
8 3 (12.00%) PRINCE2
8 3 (12.00%) Active Directory
8 3 (12.00%) ITSM
9 2 (8.00%) Security Management
9 2 (8.00%) Microsoft Certification
9 2 (8.00%) PRINCE2 Certification
9 2 (8.00%) TCP/IP
9 2 (8.00%) Client/Server
9 2 (8.00%) Data Mining
9 2 (8.00%) SQL
9 2 (8.00%) VBA
9 2 (8.00%) Problem Management
9 2 (8.00%) Document Management
9 2 (8.00%) Data Analysis

Service Management
Top Related IT Skills in Sheffield by Category

For the 6 months to 25 July 2014, IT jobs across the Sheffield region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 6 (24.00%) MS Office
2 3 (12.00%) MS Excel
Communications & Networking
1 2 (8.00%) TCP/IP
2 1 (4.00%) WAN
Database & Business Intelligence
1 2 (8.00%) Data Mining
2 1 (4.00%) SQL Server
General
1 6 (24.00%) Legal
Job Titles
1 11 (44.00%) Analyst
2 8 (32.00%) Service Analyst
3 7 (28.00%) Service Manager
3 7 (28.00%) Service Management Analyst
4 5 (20.00%) Service Desk Analyst
5 4 (16.00%) Service Desk Manager
6 3 (12.00%) Change Management Analyst
6 3 (12.00%) Incident Manager
6 3 (12.00%) Incident Analyst
6 3 (12.00%) Change Analyst
7 2 (8.00%) Problem Manager
7 2 (8.00%) IT Services Manager
7 2 (8.00%) Service Assurance Manager
8 1 (4.00%) Service Support Manager
8 1 (4.00%) Configuration Analyst
8 1 (4.00%) Support Manager
8 1 (4.00%) IT Project Manager
8 1 (4.00%) Technical Specialist
8 1 (4.00%) Technical Support Analyst
8 1 (4.00%) Technical Analyst
Miscellaneous
1 3 (12.00%) Management Information System
2 2 (8.00%) PDA
2 2 (8.00%) Client/Server
3 1 (4.00%) Blackberry
3 1 (4.00%) Open Source
Operating Systems
1 5 (20.00%) Windows
2 2 (8.00%) Windows 7
Processes & Methodologies
1 22 (88.00%) ITIL
2 13 (52.00%) Service Delivery
3 6 (24.00%) Change Management
4 4 (16.00%) Risk Management
4 4 (16.00%) Incident Management
5 3 (12.00%) ITSM
5 3 (12.00%) PRINCE2
6 2 (8.00%) Security Management
6 2 (8.00%) Document Management
6 2 (8.00%) Data Analysis
6 2 (8.00%) Supplier Management
6 2 (8.00%) Statistical Analysis
6 2 (8.00%) Problem Management
6 2 (8.00%) ITIL V3
6 2 (8.00%) Continuous Improvement
7 1 (4.00%) Business Transformation
7 1 (4.00%) Service Continuity Management
7 1 (4.00%) DevOps
7 1 (4.00%) Release Management
7 1 (4.00%) Performance Testing
Programming Languages
1 2 (8.00%) SQL
1 2 (8.00%) VBA
2 1 (4.00%) Java
Qualifications
1 8 (32.00%) ISEB
2 7 (28.00%) ISTQB Foundation Certification
3 6 (24.00%) ITIL Certification
4 2 (8.00%) Degree
4 2 (8.00%) Microsoft Certification
4 2 (8.00%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (24.00%) SLA
2 3 (12.00%) QA
3 1 (4.00%) ISO 9001
3 1 (4.00%) ISO/IEC 27001
System Software
1 3 (12.00%) Active Directory
Vendors
1 7 (28.00%) Microsoft
2 2 (8.00%) VMware