The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Slough region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 52 58 65
Rank change year-on-year
+6 +7
Permanent jobs requiring a 2nd Line Support 11 12 4
As % of all permanent IT jobs located in Slough 2.20% 1.92% 0.73%
As % of the Job Titles category 2.30% 1.99% 0.76%
Number of salaries quoted 11 10 4
Average salary £25,000 £35,000 £23,000
Average salary % change year-on-year
-28.57% +52.17%
90% offered a salary of more than £23,500 £24,750 £22,650
10% offered a salary of more than £25,500 £42,750 £26,150
UK excluding London average salary £24,000 £25,000 £24,500
% change year-on-year
-4.00% +2.04%
2nd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Slough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Slough
Permanent IT job ads with a match in the
Job Titles category
479 602 526
As % of all permanent IT jobs located in Slough 95.61% 96.32% 95.64%
Number of salaries quoted 425 520 468
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,500 £23,500 £32,500
10% offered a salary of more than £60,000 £75,000 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Slough

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Slough region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Slough

2nd Line Support
Salary Trend in Slough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Slough region.

2nd Line Support Salary Trend in Slough

2nd Line Support
Salary Histogram in Slough

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Slough region over the 3 months to 28 August 2014.

2nd Line Support Salary Histogram in Slough

2nd Line Support
Top 30 Related IT Skills in Slough

For the 6 months to 28 August 2014, IT jobs across the Slough region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 19 (100.00%) Windows
2 10 (52.63%) VMware
3 9 (47.37%) Linux
4 8 (42.11%) TCP/IP
5 6 (31.58%) SQL
5 6 (31.58%) SQL Server
5 6 (31.58%) Windows 7
6 5 (26.32%) Java
7 4 (21.05%) XML
7 4 (21.05%) ITIL
7 4 (21.05%) IIS
7 4 (21.05%) HTML
7 4 (21.05%) Ethernet
7 4 (21.05%) Microsoft
7 4 (21.05%) Windows Server 2003
7 4 (21.05%) Windows Server 2008
8 3 (15.79%) Exchange Server 2010
8 3 (15.79%) Windows Server 2012
8 3 (15.79%) Exchange Server 2013
8 3 (15.79%) Active Directory
8 3 (15.79%) MS Exchange
8 3 (15.79%) MS Office
9 2 (10.53%) MS Excel
9 2 (10.53%) Exchange Server 2007
10 1 (5.26%) Lync
10 1 (5.26%) SQL Server Analysis Services
10 1 (5.26%) SQL Server 2008
10 1 (5.26%) Red Hat Enterprise Linux
10 1 (5.26%) Microsoft Analysis Services
10 1 (5.26%) SQL Server Reporting Services

2nd Line Support
Top Related IT Skills in Slough by Category

For the 6 months to 28 August 2014, IT jobs across the Slough region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (21.05%) IIS
2 3 (15.79%) Exchange Server 2010
2 3 (15.79%) Exchange Server 2013
2 3 (15.79%) MS Exchange
3 2 (10.53%) Exchange Server 2007
4 1 (5.26%) Lync
4 1 (5.26%) SharePoint
Applications
1 3 (15.79%) MS Office
2 2 (10.53%) MS Excel
3 1 (5.26%) MS Project
Cloud Services
1 1 (5.26%) Office 365
Communications & Networking
1 8 (42.11%) TCP/IP
2 4 (21.05%) Ethernet
3 1 (5.26%) Internet
3 1 (5.26%) Wi-Fi
Database & Business Intelligence
1 6 (31.58%) SQL Server
2 1 (5.26%) SQL Server Analysis Services
2 1 (5.26%) SQL Server 2008
2 1 (5.26%) Microsoft Analysis Services
2 1 (5.26%) SQL Server Reporting Services
2 1 (5.26%) SQL Server 2005
2 1 (5.26%) SQL Server 2012
2 1 (5.26%) Crystal Reports
Libraries, Frameworks & Software Standards
1 4 (21.05%) XML
1 4 (21.05%) HTML
2 1 (5.26%) .NET
Operating Systems
1 19 (100.00%) Windows
2 9 (47.37%) Linux
3 6 (31.58%) Windows 7
4 4 (21.05%) Windows Server 2003
4 4 (21.05%) Windows Server 2008
5 3 (15.79%) Windows Server 2012
6 1 (5.26%) Red Hat Enterprise Linux
6 1 (5.26%) Windows 8
6 1 (5.26%) UNIX
Processes & Methodologies
1 4 (21.05%) ITIL
2 1 (5.26%) Root Cause Analysis
2 1 (5.26%) MVC
2 1 (5.26%) Migration
Programming Languages
1 6 (31.58%) SQL
2 5 (26.32%) Java
3 1 (5.26%) C#
3 1 (5.26%) VB.NET
System Software
1 3 (15.79%) Active Directory
Vendors
1 10 (52.63%) VMware
2 4 (21.05%) Microsoft
3 1 (5.26%) Cisco
3 1 (5.26%) Red Hat