The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Slough region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Slough region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Second Line Support
Rank 60 65 40
Rank change year-on-year
+5 -25
Permanent jobs requiring a 2nd Line Support 12 5 17
As % of all permanent IT jobs located in Slough 1.754% 0.751% 3.564%
As % of the Job Titles category 1.843% 0.820% 3.981%
Number of salaries quoted 12 2 9
Average salary £29,250 £26,500 £35,000
Average salary % change year-on-year
+10.37% -24.28%
90% offered a salary of more than £21,500 £25,700 £27,000
10% offered a salary of more than £40,000 £27,300 £45,000
UK excluding London average salary £24,500 £24,000 £24,500
% change year-on-year
+2.08% -2.04%
All Job Titles
Slough
Permanent IT job ads with a match in the
Job Titles category
651 610 427
As % of all permanent IT jobs located in Slough 95.18% 91.59% 89.52%
Number of salaries quoted 551 475 339
Average salary £47,500 £45,000 £40,000
Average salary % change year-on-year
+5.55% +12.50%
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £60,000 £60,000 £65,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support
Berkshire

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support across the Slough region as a proportion of the total demand within the Job Titles category.

Slough 2nd Line Support Jobs Demand Trend

2nd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Slough region.

Slough 2nd Line Support Salary Trend

2nd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Slough region over the 3 months to 17 May 2013.

Slough 2nd Line Support Salary Histogram

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Slough region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 7 (46.67%) Unified Communications
1 7 (46.67%) MPLS
2 5 (33.33%) Replication
2 5 (33.33%) MCDST
2 5 (33.33%) MS Office
2 5 (33.33%) MCP
2 5 (33.33%) Microsoft
2 5 (33.33%) MCSE
2 5 (33.33%) MCSA
2 5 (33.33%) MS Excel
2 5 (33.33%) Microsoft Certification
3 4 (26.67%) Juniper
3 4 (26.67%) JNCIA
3 4 (26.67%) JNCIS
3 4 (26.67%) JNCIP
4 3 (20.00%) Cisco Certification
4 3 (20.00%) Cisco
4 3 (20.00%) CCIE
4 3 (20.00%) CCSP
4 3 (20.00%) CCNP
4 3 (20.00%) CCIP
4 3 (20.00%) CCNA
5 2 (13.33%) ITIL
6 1 (6.667%) Sophos
6 1 (6.667%) Backup Exec
6 1 (6.667%) Service Delivery
6 1 (6.667%) Migration
6 1 (6.667%) Degree
6 1 (6.667%) Computer Science
6 1 (6.667%) French Language

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Slough region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (6.667%) DHTML
1 1 (6.667%) HTML
1 1 (6.667%) ASP
1 1 (6.667%) EJB
1 1 (6.667%) JSP
Application Platforms
1 1 (6.667%) WebLogic
1 1 (6.667%) Lotus Notes
Applications
1 5 (33.33%) MS Office
1 5 (33.33%) MS Excel
Communications & Networking
1 7 (46.67%) MPLS
1 7 (46.67%) Unified Communications
2 1 (6.667%) LAN
2 1 (6.667%) WAN
Database & Business Intelligence
1 1 (6.667%) SQL Server
General
1 1 (6.667%) French Language
1 1 (6.667%) German Language
Miscellaneous
1 5 (33.33%) Replication
2 1 (6.667%) Computer Science
2 1 (6.667%) Fat Client
2 1 (6.667%) Client/Server
2 1 (6.667%) Thin Client
Operating Systems
1 1 (6.667%) Windows
1 1 (6.667%) Linux
Processes & Methodologies
1 2 (13.33%) ITIL
2 1 (6.667%) Service Delivery
2 1 (6.667%) Migration
2 1 (6.667%) Root Cause Analysis
Programming Languages
1 1 (6.667%) Java
1 1 (6.667%) JavaScript
1 1 (6.667%) SQL
Qualifications
1 5 (33.33%) MCP
1 5 (33.33%) MCSE
1 5 (33.33%) MCSA
1 5 (33.33%) Microsoft Certification
1 5 (33.33%) MCDST
2 4 (26.67%) JNCIA
2 4 (26.67%) JNCIS
2 4 (26.67%) JNCIP
3 3 (20.00%) CCIE
3 3 (20.00%) CCSP
3 3 (20.00%) CCNP
3 3 (20.00%) CCIP
3 3 (20.00%) CCNA
3 3 (20.00%) Cisco Certification
4 1 (6.667%) Degree
System Software
1 1 (6.667%) Active Directory
Systems Management
1 1 (6.667%) Backup Exec
Vendors
1 5 (33.33%) Microsoft
2 4 (26.67%) Juniper
3 3 (20.00%) Cisco
4 1 (6.667%) Oracle
4 1 (6.667%) Citrix
4 1 (6.667%) Lotus
4 1 (6.667%) Sophos
4 1 (6.667%) Twitter
Slough, Berkshire
Their flexible, integrated communications services encompass IP and mobile telephony, converged networks, unified communications, contact centres and document solutions. Due to rapid growth they're currently looking for...
Jam Recruitment Ltd
Salary: £25000 - £35000 per annum
Posted: 13 May 2013
Slough UK
You will be used to working with a broad range of technologies, including: Java / EJB / Weblogic / JSP / ASP / DHTML / Javascript / Oracle / SQL Server... - Well versed in Java / EJB /...
eGain
Salary: up to £45,000 + excellent benefits (inc: bonus, stock options, BUPA, pension)
Posted: 18 May 2013