The statistics below represent IT jobs advertised across the Slough region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 June 2016 with a comparison to same period over 2 years.

3 months to
1 Jun 2016
Same period 2015 Same period 2014
Second Line Support
Rank 52 66 57
Rank change year-on-year
+14 -9
Permanent jobs requiring a 2nd Line Support 6 1 8
As % of all permanent IT jobs located in Slough 1.19% 0.19% 1.56%
As % of the Job Titles category 1.23% 0.20% 1.57%
Number of salaries quoted 5 1 8
Median salary £29,000 £37,500 £31,750
Median salary % change year-on-year
-22.66% +18.11%
90% offered a salary of more than £27,200 £37,500 £22,500
10% offered a salary of more than £29,600 £37,500 £35,000
UK excluding London median salary £25,500 £24,500 £24,875
% change year-on-year
+4.08% -1.50%
2nd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Slough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Slough
Permanent IT job ads with a match in the
Job Titles category
488 512 510
As % of all permanent IT jobs located in Slough 96.44% 95.17% 99.22%
Number of salaries quoted 440 416 431
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £27,500 £28,500
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Slough

The demand trend of job ads across the Slough region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Slough

2nd Line Support
Salary Trend in Slough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Slough region.

2nd Line Support Salary Trend in Slough

2nd Line Support Skill Set
Top 30 Related IT Skills in Slough

For the 6 months to 1 June 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Slough region featuring 2nd Line Support in the job title.

1 8 (61.54%) Active Directory
2 7 (53.85%) Windows
2 7 (53.85%) VMware
2 7 (53.85%) Windows Server
3 6 (46.15%) TCP/IP
3 6 (46.15%) Windows Server 2012
4 5 (38.46%) SLA
4 5 (38.46%) Cisco
4 5 (38.46%) NetApp
4 5 (38.46%) Windows XP
4 5 (38.46%) ITIL
5 4 (30.77%) Microsoft
5 4 (30.77%) FlexPod
5 4 (30.77%) Root Cause Analysis
5 4 (30.77%) Windows 7
5 4 (30.77%) Cisco Nexus
5 4 (30.77%) vSphere
5 4 (30.77%) Windows Server 2008
5 4 (30.77%) Risk Analysis
6 3 (23.08%) Office 365
6 3 (23.08%) DNS
6 3 (23.08%) Windows Server 2003
6 3 (23.08%) MS Exchange
6 3 (23.08%) DHCP
7 2 (15.38%) MS Office
7 2 (15.38%) Data Centre
7 2 (15.38%) Data ONTAP
7 2 (15.38%) Hyper-V
8 1 (7.69%) Skype for Business
8 1 (7.69%) Exchange Server 2010

2nd Line Support Skill Set
Top Related IT Skills in Slough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (23.08%) MS Exchange
2 1 (7.69%) Exchange Server 2010
2 1 (7.69%) Exchange Server 2013
2 1 (7.69%) Skype for Business
Applications
1 2 (15.38%) MS Office
Business Applications
1 1 (7.69%) SAP Oil and Gas
Cloud Services
1 3 (23.08%) Office 365
Communications & Networking
1 6 (46.15%) TCP/IP
2 4 (30.77%) Cisco Nexus
3 3 (23.08%) DHCP
3 3 (23.08%) DNS
4 1 (7.69%) MPLS
General
1 1 (7.69%) Electronics
1 1 (7.69%) Finance
1 1 (7.69%) Manufacturing
1 1 (7.69%) Marketing
1 1 (7.69%) Telecoms
Miscellaneous
1 4 (30.77%) FlexPod
2 2 (15.38%) Data Centre
Operating Systems
1 7 (53.85%) Windows
1 7 (53.85%) Windows Server
2 6 (46.15%) Windows Server 2012
3 5 (38.46%) Windows XP
4 4 (30.77%) Windows 7
4 4 (30.77%) Windows Server 2008
5 3 (23.08%) Windows Server 2003
6 2 (15.38%) Data ONTAP
Processes & Methodologies
1 5 (38.46%) ITIL
2 4 (30.77%) Risk Analysis
2 4 (30.77%) Root Cause Analysis
3 1 (7.69%) Business Intelligence
3 1 (7.69%) Change Control
3 1 (7.69%) Change Management
3 1 (7.69%) Digital Marketing
3 1 (7.69%) Programme Management
3 1 (7.69%) Service Management
Programming Languages
1 1 (7.69%) SQL
Quality Assurance & Compliance
1 5 (38.46%) SLA
System Software
1 8 (61.54%) Active Directory
2 4 (30.77%) vSphere
3 2 (15.38%) Hyper-V
4 1 (7.69%) VMware Infrastructure
Vendors
1 7 (53.85%) VMware
2 5 (38.46%) Cisco
2 5 (38.46%) NetApp
3 4 (30.77%) Microsoft
4 1 (7.69%) Avaya
4 1 (7.69%) Dell
4 1 (7.69%) SAP