The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 46 50 42
Rank change year-on-year
+4 -8
Permanent jobs requiring a Technical Support 2 1 1
As % of all permanent IT jobs located in Solihull 0.77% 0.31% 0.52%
As % of the Job Titles category 0.83% 0.32% 0.54%
Number of salaries quoted 1 1 1
Average salary £21,250 £28,000 £42,500
Average salary % change year-on-year
-24.10% -34.11%
UK excluding London average salary £29,000 £30,000 £28,125
% change year-on-year
-3.33% +6.66%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Solihull region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Solihull
Permanent IT job ads with a match in the
Job Titles category
241 312 186
As % of all permanent IT jobs located in Solihull 92.69% 97.81% 96.37%
Number of salaries quoted 190 234 141
Average salary £37,500 £35,500 £35,000
Average salary % change year-on-year
+5.63% +1.42%
90% offered a salary of more than £29,265 £25,000 £24,000
10% offered a salary of more than £45,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Solihull region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Solihull

Technical Support
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Solihull region.

Technical Support Salary Trend in Solihull

Technical Support
Top 24 Related IT Skills in Solihull

For the 6 months to 1 October 2014, IT jobs across the Solihull region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 4 (80.00%) MS Office
1 4 (80.00%) Microsoft
2 3 (60.00%) MS Exchange
2 3 (60.00%) Windows
2 3 (60.00%) SAN
2 3 (60.00%) Veritas
2 3 (60.00%) Windows Server 2003
2 3 (60.00%) Backup Exec
2 3 (60.00%) Exchange Server 2003
2 3 (60.00%) Exchange Server 2007
2 3 (60.00%) Windows Server 2008
3 2 (40.00%) Hyper-V
3 2 (40.00%) VMware
3 2 (40.00%) VMware Infrastructure
3 2 (40.00%) Symantec
3 2 (40.00%) McAfee
3 2 (40.00%) ITIL
3 2 (40.00%) TCP/IP
3 2 (40.00%) Active Directory
3 2 (40.00%) Citrix
4 1 (20.00%) MS Excel
4 1 (20.00%) Norton AntiVirus
4 1 (20.00%) Project Management
4 1 (20.00%) Service Delivery

Technical Support
Top Related IT Skills in Solihull by Category

For the 6 months to 1 October 2014, IT jobs across the Solihull region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (60.00%) MS Exchange
1 3 (60.00%) Exchange Server 2003
1 3 (60.00%) Exchange Server 2007
Applications
1 4 (80.00%) MS Office
2 1 (20.00%) MS Excel
Communications & Networking
1 3 (60.00%) SAN
2 2 (40.00%) TCP/IP
Operating Systems
1 3 (60.00%) Windows
1 3 (60.00%) Windows Server 2003
1 3 (60.00%) Windows Server 2008
Processes & Methodologies
1 2 (40.00%) ITIL
2 1 (20.00%) Project Management
2 1 (20.00%) Service Delivery
System Software
1 2 (40.00%) Hyper-V
1 2 (40.00%) VMware Infrastructure
1 2 (40.00%) Active Directory
Systems Management
1 3 (60.00%) Backup Exec
2 1 (20.00%) Norton AntiVirus
Vendors
1 4 (80.00%) Microsoft
2 3 (60.00%) Veritas
3 2 (40.00%) VMware
3 2 (40.00%) Symantec
3 2 (40.00%) McAfee
3 2 (40.00%) Citrix