The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 37 - 44
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support 1 0 7
As % of all permanent IT jobs located in Solihull 0.40% - 2.46%
As % of the Job Titles category 0.43% - 2.56%
Number of salaries quoted 1 0 5
Average salary £31,500 - £21,000
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Solihull region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Solihull
Permanent IT job ads with a match in the
Job Titles category
230 302 273
As % of all permanent IT jobs located in Solihull 92.37% 94.97% 95.79%
Number of salaries quoted 200 232 177
Average salary £42,500 £37,500 £37,500
Average salary % change year-on-year
+13.33% -
90% offered a salary of more than £29,600 £22,500 £22,500
10% offered a salary of more than £67,000 £50,000 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Solihull region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Solihull

Technical Support
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Solihull region.

Technical Support Salary Trend in Solihull

Technical Support
Top 30 Related IT Skills in Solihull

For the 6 months to 13 February 2016, IT jobs across the Solihull region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 7 (100.00%) Windows
1 7 (100.00%) Microsoft
2 6 (85.71%) Active Directory
3 4 (57.14%) VMware
4 3 (42.86%) Exchange Server 2003
4 3 (42.86%) VMware Infrastructure
4 3 (42.86%) Hyper-V
4 3 (42.86%) EqualLogic
4 3 (42.86%) Enterprise Storage
4 3 (42.86%) Exchange Server 2010
4 3 (42.86%) Firewall
4 3 (42.86%) Citrix
4 3 (42.86%) NetApp
4 3 (42.86%) Dell
4 3 (42.86%) Cisco
4 3 (42.86%) MS Excel
4 3 (42.86%) MS Exchange
5 2 (28.57%) LAN
5 2 (28.57%) WAN
5 2 (28.57%) SQL Server
5 2 (28.57%) SLA
5 2 (28.57%) VPN
5 2 (28.57%) Terminal Services
5 2 (28.57%) Internet
5 2 (28.57%) Driving Licence
5 2 (28.57%) Windows 8
5 2 (28.57%) Windows 7
6 1 (14.29%) Load Balancing
6 1 (14.29%) EPiServer
6 1 (14.29%) Microsoft Azure

Technical Support
Top Related IT Skills in Solihull by Category

For the 6 months to 13 February 2016, IT jobs across the Solihull region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) Exchange Server 2003
1 3 (42.86%) Exchange Server 2010
1 3 (42.86%) MS Exchange
2 1 (14.29%) BizTalk Server
2 1 (14.29%) CMS
2 1 (14.29%) EPiServer CMS
2 1 (14.29%) IIS
Applications
1 3 (42.86%) MS Excel
Cloud Services
1 1 (14.29%) IaaS
1 1 (14.29%) Microsoft Azure
Communications & Networking
1 3 (42.86%) Firewall
2 2 (28.57%) Internet
2 2 (28.57%) LAN
2 2 (28.57%) VPN
2 2 (28.57%) WAN
3 1 (14.29%) DNS
3 1 (14.29%) TCP/IP
3 1 (14.29%) VLAN
Database & Business Intelligence
1 2 (28.57%) SQL Server
2 1 (14.29%) SQL Server Reporting Services
Miscellaneous
1 3 (42.86%) Enterprise Storage
1 3 (42.86%) EqualLogic
2 2 (28.57%) Driving Licence
3 1 (14.29%) Analytical Skills
Operating Systems
1 7 (100.00%) Windows
2 2 (28.57%) Windows 7
2 2 (28.57%) Windows 8
3 1 (14.29%) Windows Server
3 1 (14.29%) Windows Server 2003
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 1 (14.29%) Configuration Management
1 1 (14.29%) E-Commerce
1 1 (14.29%) ITIL
1 1 (14.29%) ITIL V3
1 1 (14.29%) Load Balancing
1 1 (14.29%) Network Monitoring
1 1 (14.29%) Supply Chain Management
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 6 (85.71%) Active Directory
2 3 (42.86%) Hyper-V
2 3 (42.86%) VMware Infrastructure
3 2 (28.57%) Terminal Services
Vendors
1 7 (100.00%) Microsoft
2 4 (57.14%) VMware
3 3 (42.86%) Cisco
3 3 (42.86%) Citrix
3 3 (42.86%) Dell
3 3 (42.86%) NetApp
4 1 (14.29%) EMC
4 1 (14.29%) EPiServer