The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Solihull region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 47 36 -
Rank change year-on-year
-11 -
Permanent jobs requiring a Technical Support 4 1 0
As % of all permanent IT jobs located in Solihull 1.619% 0.617% -
As % of the Job Titles category 1.695% 0.629% -
Number of salaries quoted 3 1 0
Average salary £35,500 £26,000 -
Average salary % change year-on-year
+36.53% -
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Solihull
Permanent IT job ads with a match in the
Job Titles category
236 159 189
As % of all permanent IT jobs located in Solihull 95.55% 98.15% 96.43%
Number of salaries quoted 186 119 141
Average salary £35,500 £35,000 £32,500
Average salary % change year-on-year
+1.42% +7.69%
90% offered a salary of more than £22,500 £25,000 £23,200
10% offered a salary of more than £43,000 £42,500 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
West Midlands

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Solihull region as a proportion of the total demand within the Job Titles category.

Solihull Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Solihull region.

Solihull Technical Support Salary Trend

Technical Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Solihull region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (100.00%) Windows
1 6 (100.00%) VMware
2 4 (66.67%) VMware Infrastructure
3 3 (50.00%) Windows Server 2008
3 3 (50.00%) Hyper-V
3 3 (50.00%) VCP4
3 3 (50.00%) VCP5
3 3 (50.00%) NetBackup
3 3 (50.00%) CommVault
3 3 (50.00%) MS Exchange
3 3 (50.00%) Windows Server 2003
3 3 (50.00%) ARCserve
3 3 (50.00%) VMware Certified Professional (VCP)
3 3 (50.00%) MCITP
4 2 (33.33%) Degree
4 2 (33.33%) Clustering
4 2 (33.33%) WAN
4 2 (33.33%) SQL Server
4 2 (33.33%) IIS
4 2 (33.33%) HP
4 2 (33.33%) Citrix
4 2 (33.33%) SAN
4 2 (33.33%) Finance
4 2 (33.33%) Capacity Planning
4 2 (33.33%) Exchange Server 2010
5 1 (16.67%) Veritas
5 1 (16.67%) MS Office
5 1 (16.67%) ITIL
5 1 (16.67%) TCP/IP
5 1 (16.67%) SharePoint

Technical Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Solihull region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) MS Exchange
2 2 (33.33%) IIS
2 2 (33.33%) Exchange Server 2010
3 1 (16.67%) SharePoint
Applications
1 1 (16.67%) MS Office
Communications & Networking
1 2 (33.33%) WAN
1 2 (33.33%) SAN
2 1 (16.67%) TCP/IP
Database & Business Intelligence
1 2 (33.33%) SQL Server
General
1 2 (33.33%) Finance
Miscellaneous
1 2 (33.33%) Clustering
Operating Systems
1 6 (100.00%) Windows
2 3 (50.00%) Windows Server 2008
2 3 (50.00%) Windows Server 2003
Processes & Methodologies
1 2 (33.33%) Capacity Planning
2 1 (16.67%) ITIL
Qualifications
1 3 (50.00%) VCP4
1 3 (50.00%) VCP5
1 3 (50.00%) VMware Certified Professional (VCP)
1 3 (50.00%) MCITP
2 2 (33.33%) Degree
System Software
1 4 (66.67%) VMware Infrastructure
2 3 (50.00%) Hyper-V
3 1 (16.67%) VMware Workstation
3 1 (16.67%) VMware Server
Systems Management
1 3 (50.00%) NetBackup
1 3 (50.00%) ARCserve
Vendors
1 6 (100.00%) VMware
2 3 (50.00%) CommVault
3 2 (33.33%) HP
3 2 (33.33%) Citrix
4 1 (16.67%) Veritas
Solihull, West Midlands
This will include IT infrastructure support both remotely and on-site, as well as that you will be responsible for design and delivery of small to large scale...
Salary: £32000 - £39000 per annum + Benfits
Posted: 2 May 2013
Solihull, West Midlands
Netbackup, ARCServe, Commvault) Virtualisation technologies (e.g. VMware, Hyper-V) A VCP4/5 certification would be desirable; you would also be required on occasion to travel as per...
Salary: £32000 - £39000 per annum
Posted: 16 May 2013
Solihull, West Midlands
Netbackup, ARCServe, Commvault) Virtualisation technologies (e.g. VMware, Hyper-V) A VCP4/5 certification would be desirable; you would also be required on occasion to travel as per...
Salary: £32000 - £39000 per annum + Benefits
Posted: 9 May 2013