The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 34 47 45
Rank change year-on-year
+13 -2
Permanent jobs requiring a Technical Support 7 3 1
As % of all permanent IT jobs located in Solihull 2.50% 1.09% 0.33%
As % of the Job Titles category 2.66% 1.15% 0.34%
Number of salaries quoted 7 3 1
Average salary £29,000 £29,500 £28,000
Average salary % change year-on-year
-1.69% +5.35%
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Solihull region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Solihull
Permanent IT job ads with a match in the
Job Titles category
263 261 290
As % of all permanent IT jobs located in Solihull 93.93% 94.57% 96.35%
Number of salaries quoted 250 207 223
Average salary £35,000 £37,500 £35,000
Average salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £23,500 £27,500 £23,000
10% offered a salary of more than £50,000 £50,000 £45,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Solihull region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Solihull

Technical Support
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Solihull region.

Technical Support Salary Trend in Solihull

Technical Support
Salary Histogram in Solihull

This chart provides a salary histogram for IT jobs citing Technical Support across the Solihull region over the 3 months to 31 August 2015.

Technical Support Salary Histogram in Solihull

Technical Support
Top 30 Related IT Skills in Solihull

For the 6 months to 31 August 2015, IT jobs across the Solihull region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 10 (90.91%) Windows
2 8 (72.73%) SQL Server
3 7 (63.64%) VMware
4 4 (36.36%) SQL
4 4 (36.36%) ITIL
4 4 (36.36%) Microsoft
4 4 (36.36%) Citrix
4 4 (36.36%) Windows Server 2008
5 3 (27.27%) Red Hat Enterprise Linux
5 3 (27.27%) Degree
5 3 (27.27%) Firewall
5 3 (27.27%) Windows Server 2012
5 3 (27.27%) Network Monitoring
5 3 (27.27%) MS Exchange
5 3 (27.27%) LAN
5 3 (27.27%) Linux
5 3 (27.27%) Oracle
5 3 (27.27%) DB2
5 3 (27.27%) MS Office
5 3 (27.27%) Red Hat
6 2 (18.18%) Blackberry
6 2 (18.18%) Cisco Certification
6 2 (18.18%) Microsoft Certification
6 2 (18.18%) CCNP
6 2 (18.18%) CCNA
6 2 (18.18%) Mobile Computing
6 2 (18.18%) Mobile Device Management
6 2 (18.18%) Android
6 2 (18.18%) Apple iOS
6 2 (18.18%) Windows Mobile

Technical Support
Top Related IT Skills in Solihull by Category

For the 6 months to 31 August 2015, IT jobs across the Solihull region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (27.27%) MS Exchange
Applications
1 3 (27.27%) MS Office
Communications & Networking
1 3 (27.27%) LAN
1 3 (27.27%) Firewall
2 1 (9.09%) IP Telephony
Database & Business Intelligence
1 8 (72.73%) SQL Server
2 3 (27.27%) DB2
3 2 (18.18%) SQL Server Reporting Services
General
1 1 (9.09%) Finnish Language
1 1 (9.09%) German Language
1 1 (9.09%) Norwegian Language
1 1 (9.09%) Swedish Language
Miscellaneous
1 2 (18.18%) Blackberry
1 2 (18.18%) Mobile Computing
2 1 (9.09%) EqualLogic
2 1 (9.09%) Enterprise Storage
Operating Systems
1 10 (90.91%) Windows
2 4 (36.36%) Windows Server 2008
3 3 (27.27%) Red Hat Enterprise Linux
3 3 (27.27%) Windows Server 2012
3 3 (27.27%) Linux
4 2 (18.18%) Windows Mobile
4 2 (18.18%) Android
4 2 (18.18%) Apple iOS
Processes & Methodologies
1 4 (36.36%) ITIL
2 3 (27.27%) Network Monitoring
3 2 (18.18%) Mobile Device Management
4 1 (9.09%) People Management
4 1 (9.09%) PRINCE2
4 1 (9.09%) Service Delivery
4 1 (9.09%) Change Management
Programming Languages
1 4 (36.36%) SQL
Qualifications
1 3 (27.27%) Degree
2 2 (18.18%) CCNP
2 2 (18.18%) CCNA
2 2 (18.18%) Cisco Certification
2 2 (18.18%) Microsoft Certification
3 1 (9.09%) ITIL Certification
3 1 (9.09%) VMware Certified Professional (VCP)
3 1 (9.09%) MCTS
3 1 (9.09%) MCITP
3 1 (9.09%) CCA
3 1 (9.09%) Citrix Certification
3 1 (9.09%) MCP
3 1 (9.09%) MCSA
System Software
1 1 (9.09%) VMware Infrastructure
1 1 (9.09%) Hyper-V
Vendors
1 7 (63.64%) VMware
2 4 (36.36%) Microsoft
2 4 (36.36%) Citrix
3 3 (27.27%) Oracle
3 3 (27.27%) Red Hat
4 1 (9.09%) Apple
4 1 (9.09%) NetApp
4 1 (9.09%) Dell