The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 40 49 43
Rank change year-on-year
+9 -6
Permanent jobs requiring a Technical Support 3 3 5
As % of all permanent IT jobs located in Solihull 1.12% 1.00% 1.81%
As % of the Job Titles category 1.16% 1.04% 1.89%
Number of salaries quoted 3 3 4
Average salary £23,000 £29,500 £35,500
Average salary % change year-on-year
-22.03% -16.90%
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Solihull region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Solihull
Permanent IT job ads with a match in the
Job Titles category
258 288 265
As % of all permanent IT jobs located in Solihull 96.63% 95.68% 95.67%
Number of salaries quoted 224 200 204
Average salary £32,500 £41,000 £35,500
Average salary % change year-on-year
-20.73% +15.49%
90% offered a salary of more than £22,500 £28,500 £22,500
10% offered a salary of more than £50,000 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Solihull region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Solihull

Technical Support
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Solihull region.

Technical Support Salary Trend in Solihull

Technical Support
Top 30 Related IT Skills in Solihull

For the 6 months to 3 July 2015, IT jobs across the Solihull region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 4 (80.00%) Windows
2 3 (60.00%) Firewall
2 3 (60.00%) Degree
3 2 (40.00%) Android
3 2 (40.00%) Windows Mobile
3 2 (40.00%) Apple iOS
3 2 (40.00%) Mobile Computing
3 2 (40.00%) Mobile Device Management
3 2 (40.00%) Cisco Certification
3 2 (40.00%) Microsoft Certification
3 2 (40.00%) Blackberry
3 2 (40.00%) SQL Server
3 2 (40.00%) CCNP
3 2 (40.00%) CCNA
4 1 (20.00%) Dell
4 1 (20.00%) Citrix
4 1 (20.00%) CCA
4 1 (20.00%) Citrix Certification
4 1 (20.00%) MCP
4 1 (20.00%) MCSA
4 1 (20.00%) Microsoft
4 1 (20.00%) NetApp
4 1 (20.00%) VMware
4 1 (20.00%) Windows Server 2008
4 1 (20.00%) Hyper-V
4 1 (20.00%) EqualLogic
4 1 (20.00%) Enterprise Storage
4 1 (20.00%) Finnish Language
4 1 (20.00%) German Language
4 1 (20.00%) Norwegian Language

Technical Support
Top Related IT Skills in Solihull by Category

For the 6 months to 3 July 2015, IT jobs across the Solihull region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 3 (60.00%) Firewall
2 1 (20.00%) IP Telephony
Database & Business Intelligence
1 2 (40.00%) SQL Server
General
1 1 (20.00%) Finnish Language
1 1 (20.00%) German Language
1 1 (20.00%) Norwegian Language
1 1 (20.00%) Swedish Language
Miscellaneous
1 2 (40.00%) Blackberry
1 2 (40.00%) Mobile Computing
2 1 (20.00%) EqualLogic
2 1 (20.00%) Enterprise Storage
Operating Systems
1 4 (80.00%) Windows
2 2 (40.00%) Windows Mobile
2 2 (40.00%) Android
2 2 (40.00%) Apple iOS
3 1 (20.00%) Windows Server 2008
Processes & Methodologies
1 2 (40.00%) Mobile Device Management
Qualifications
1 3 (60.00%) Degree
2 2 (40.00%) CCNP
2 2 (40.00%) CCNA
2 2 (40.00%) Cisco Certification
2 2 (40.00%) Microsoft Certification
3 1 (20.00%) VMware Certified Professional (VCP)
3 1 (20.00%) MCTS
3 1 (20.00%) MCITP
3 1 (20.00%) CCA
3 1 (20.00%) Citrix Certification
3 1 (20.00%) MCP
3 1 (20.00%) MCSA
System Software
1 1 (20.00%) VMware Infrastructure
1 1 (20.00%) Hyper-V
Vendors
1 1 (20.00%) Microsoft
1 1 (20.00%) Dell
1 1 (20.00%) Citrix
1 1 (20.00%) NetApp
1 1 (20.00%) VMware