The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Solihull region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 47 41 48
Rank change year-on-year
-6 +7
Permanent jobs requiring a Technical Support 3 5 1
As % of all permanent IT jobs located in Solihull 1.04% 1.77% 0.38%
As % of the Job Titles category 1.09% 1.85% 0.38%
Number of salaries quoted 3 5 1
Average salary £29,500 £35,500 £42,500
Average salary % change year-on-year
-16.90% -16.47%
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Job Titles Category
Solihull
Permanent IT job ads with a match in the
Job Titles category
275 270 261
As % of all permanent IT jobs located in Solihull 95.16% 95.74% 98.12%
Number of salaries quoted 209 215 182
Average salary £40,000 £35,500 £34,000
Average salary % change year-on-year
+12.67% +4.41%
90% offered a salary of more than £29,265 £24,100 £23,500
10% offered a salary of more than £50,000 £45,000 £47,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
West Midlands

Technical Support
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Solihull region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Solihull

Technical Support
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Solihull region.

Technical Support Salary Trend in Solihull

Technical Support
Top 30 Related IT Skills in Solihull

For the 6 months to 25 July 2014, IT jobs across the Solihull region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 10 (83.33%) Microsoft
2 9 (75.00%) MS Office
3 7 (58.33%) MS Excel
3 7 (58.33%) Finance
4 4 (33.33%) MS Exchange
4 4 (33.33%) Windows
5 3 (25.00%) SAN
5 3 (25.00%) Veritas
5 3 (25.00%) Windows Server 2003
5 3 (25.00%) VMware
5 3 (25.00%) Backup Exec
5 3 (25.00%) Exchange Server 2003
5 3 (25.00%) Exchange Server 2007
5 3 (25.00%) VMware Infrastructure
5 3 (25.00%) Windows Server 2008
5 3 (25.00%) Hyper-V
6 2 (16.67%) Symantec
6 2 (16.67%) McAfee
7 1 (8.33%) Norton AntiVirus
7 1 (8.33%) Project Management
7 1 (8.33%) Salesforce.com
7 1 (8.33%) NetApp
7 1 (8.33%) Active Directory
7 1 (8.33%) Dell
7 1 (8.33%) Citrix
7 1 (8.33%) Juniper
7 1 (8.33%) Retail
7 1 (8.33%) Billing
7 1 (8.33%) Service Delivery
7 1 (8.33%) Firewall

Technical Support
Top Related IT Skills in Solihull by Category

For the 6 months to 25 July 2014, IT jobs across the Solihull region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (33.33%) MS Exchange
2 3 (25.00%) Exchange Server 2003
2 3 (25.00%) Exchange Server 2007
Applications
1 9 (75.00%) MS Office
2 7 (58.33%) MS Excel
Communications & Networking
1 3 (25.00%) SAN
2 1 (8.33%) Firewall
General
1 7 (58.33%) Finance
2 1 (8.33%) Retail
2 1 (8.33%) Billing
Miscellaneous
1 1 (8.33%) EqualLogic
1 1 (8.33%) Enterprise Storage
Operating Systems
1 4 (33.33%) Windows
2 3 (25.00%) Windows Server 2003
2 3 (25.00%) Windows Server 2008
Processes & Methodologies
1 1 (8.33%) Project Management
1 1 (8.33%) Service Delivery
1 1 (8.33%) Root Cause Analysis
System Software
1 3 (25.00%) VMware Infrastructure
1 3 (25.00%) Hyper-V
2 1 (8.33%) Active Directory
Systems Management
1 3 (25.00%) Backup Exec
2 1 (8.33%) Norton AntiVirus
Vendors
1 10 (83.33%) Microsoft
2 3 (25.00%) Veritas
2 3 (25.00%) VMware
3 2 (16.67%) Symantec
3 2 (16.67%) McAfee
4 1 (8.33%) Salesforce.com
4 1 (8.33%) Dell
4 1 (8.33%) Citrix
4 1 (8.33%) Juniper
4 1 (8.33%) NetApp